Passwords ............ 24 Power-on password ..........24 Hard-disk password ..........24 Administrator password ........24 Power management ........25 Screen blank state ..........25 Putting the computer to sleep or shutting it down ..............25 Putting your computer to sleep ......25 Shutting down the computer ......26 Lenovo ideapad D330-10IGM..... 27 Specifications ..........27 Function key combinations ......29 FRU replacement notices ......30 Screw notices ..........30 Removing and replacing an FRU ....31 1010 Tablet ............32 1020 Nano-SIM-card and microSD card tray ...33 1030 Tablet cover ..........34 1040 Battery pack ..........38 1050 PCI Express Mini Card for wireless LAN .
• The product-specific section includes service, reference, and product-specific parts information. Important: This manual is intended only for trained servicers who are familiar with Lenovo products. Use this manual to troubleshoot problems effectively. Before servicing a Lenovo product, make sure to read all the information under “Safety information” on page 1 and “Important service information” on page 16.
Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service a Lenovo ideapad D330-10IGM computer: • “General safety” on page 2 • “Electrical safety” on page 3 • “Safety inspection guide” on page 5 • “Handling devices that are sensitive to electrostatic discharge” on page 6 • “Grounding requirements” on page 6 • “Safety notices: multilingual translations” on page 7 • “Laser compliance statement” on page 14...
Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: • Observe a good housekeeping in the area where the machines are put during and after the maintenance. • When lifting any heavy object: 1. Make sure that you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift it. 4. Lift it by standing or pushing up with your leg muscles; this action could avoid the strain from the muscles in your back. Do not attempt to lift any object that weighs more than 16 kg (35 lb) or that you think is too heavy for you. • Do not perform any action that causes hazards to the customer, or that makes the machine unsafe.
Safety information Safety information Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have rubber floor mats near their machines that contain small conductive fibers to decrease electrostatic discharges.
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Hardware Maintenance Manual • Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. • Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage. • Do not service the following parts with the power on when they are removed from their normal operating places in a machine: – Power supply units – Pumps – Blowers and fans – Motor generators and similar units. (This practice ensures correct grounding of the units.) • If an electrical accident occurs: – Caution: do not become a victim yourself. – Switch off the power. – Send the victim to get medical aid.
The power cord should be the type specified in the parts list. c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage. 8. Check for worn, frayed, or pinched cables.
Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge. Notes: 1. Use product-specific ESD procedures when they exceed the requirements noted here. 2.
Safety information Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew, Italian, Japanese, and Spanish. Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer. Verify this by shaking the computer and listening for rattling sounds.
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Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short- circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing.
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Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack.
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Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations.
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Safety information Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the fluid are present after washing. Si le panneau d’affichage à...
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Hardware Maintenance Manual Safety notice 6 DANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimentation. Aus Sicherheitsgründen die Kunststoffabdeckung, die den unteren Teil der Spannungswandlerplatine umgibt, nicht entfernen.
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Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d’alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d’interface.
Hardware Maintenance Manual Laser compliance statement Some models of Lenovo computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, the drive is certified to conform to the requirements of the International Electrotechnical Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser products.
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Safety information A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Radiação por raio laser ao abrir. Não olhe fixo no feixe de luz, não olhe diretamente por meio de instrumentos óticos e evite exposição direta com o feixe de luz.
Strategy for replacing FRUs Before replacing parts: Make sure that all software fixes, drivers, and BIOS downloads are installed before replacing any FRUs listed in this manual. After a system board is replaced, ensure that the latest BIOS is loaded to the system board before completing the service action. To download software fixes, drivers, and BIOS, follow the steps below: 1. Go to http://support.lenovo.com. 2. Enter the serial number or select a product or use Lenovo smart downloading. 3. Select the BIOS/Driver/Applications and download. 4. Follow the directions on the screen and install the necessary software.
Important service information Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: • If you are instructed to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue. • Some computers have both a processor board and a system board. If you are instructed to replace either of them, and replacing one of them does not solve the problem, reinstall that board, and then replace the other one. • If an adapter or a device consists of more than one FRU, any of the FRUs may be the cause of the error. Before replacing the adapter or device, remove the FRUs one by one to see if the symptoms change. Replace only the FRU that changed the symptoms. Attention: The setup configuration on the computer you are servicing may have been customized. Running Automatic Configuration may alter the settings. Note the current configuration settings (using the View Configuration option); then, when service has been completed, verify that those settings remain in effect.
Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts.
General checkout General checkout This chapter presents the following information: • “What to do first” on page 20 • “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: • Only certified trained personnel can service the computer. • Before replacing any FRU, read the entire page on removing and replacing FRUs. • Carefully remove screws for reuse when replacing FRUs. • Be extremely careful during such write operations as copying, saving, or formatting. Drives in the computer that you are servicing sequence might have been altered.
Hardware Maintenance Manual What to do first When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2. Date of service 3. Date on which the machine failed 4. Date of purchase 5. Procedure index and page number in which the failing FRU was detected 6. Failing FRU name and part number 7. Machine type, model number, and serial number 8. Customer’s name and address Note for warranty: During the warranty period, the customer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer.
To check the AC adapter, follow the steps below: 1. Unplug the AC adapter cable from the computer. 2. Measure the output voltage at the plug of the AC adapter cable. See the following figure: Voltage (V DC) Current (A DC) 2.25 Note: Output voltage for the AC adapter pin No. 2 may differ from the one you are servicing. 3. If the voltage is not correct, replace the AC adapter. 4. If the voltage is acceptable, do the following: • Replace the system board. • If the problem persists, go to “Lenovo ideapad D330-10IGM” on page 27. Note: Noise from the AC adapter does not always indicate a defect. Checking operational charging To check whether the battery charges properly during operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.
Hardware Maintenance Manual Perform operational charging. If the battery status indicator or icon does not light on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon is still off, replace the battery pack. If the charge indicator still does not light on, replace the system board. Then reinstall the battery pack. If it is still not charged, go to the next section. Checking the battery pack Battery charging does not start until the Power Meter shows that less than 95% of the total power remains; under this condition the battery pack can charge to 100% of its capacity. This protects the battery pack from being overcharged or from having a shortened life. To check your battery, move your cursor to the Power Meter icon in the icon ® tray of the Windows taskbar and wait for a moment (but do not click it), and the percentage of battery power remaining is displayed. To get detailed information about the battery, double-click the Power Meter icon. Note: If the battery pack becomes hot, it may not be able to be charged. Remove it from the computer and leave it at room temperature for a while. After it cools down, reinstall and recharge it.
This chapter presents the following information: • “Restoring the factory contents by using OneKey Recovery” on page 23 • “Passwords” on page 24 • “Power management” on page 25 Restoring the factory contents by using Push-button reset Restore of factory default The Lenovo ideapad D330-10IGM computers come with pre-installed Push- button reset. In order to save application files and the initial backed up files of the system, the hard disk in a Lenovo computer includes a hidden partition when it is shipped. If you need to restore the system to the point of your first boot up, press the Novo button and run System Recovery. For details of Push-button reset, see the Recovery system in the User Guide. Note: This will delete all the new data on the system partition (C drive), which is not recoverable.
Hardware Maintenance Manual Passwords As many as three passwords may be needed for any Lenovo computer: the power-on password (POP), the hard disk password (HDP), and the administrator password. If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on. The computer does not start until the password is entered.
Related service information Power management Note: Power management modes are not supported for APM operating system. To reduce power consumption, the computer has three power management modes: screen blank, sleep (standby), and hibernation. Screen blank state If the time set on the “Turn off monitor” timer in the operating system expires, the LCD backlight turns off. To end screen blank state and resume normal operation, press any key on the keyboard or press the power button Putting the computer to sleep or shutting it down When you have finished working with your computer, you can put it to sleep or shut it down.
Hardware Maintenance Manual Shutting down the computer If you are not going to use your computer for a long time, shut it down. To shut down your computer, do one of the following: • Select the Start button , then select Power → Shut down. • Right-click or press the Start button in the lower-left corner and select Shut down or sign out → Shut down.
Lenovo ideapad D330-10IGM Lenovo ideapad D330-10IGM This chapter presents the following product-specific service references and product-specific parts information: • “Specifications” on page 27 • “Function key combinations” on page 29 • “FRU replacement notices” on page 30 • “Removing and replacing an FRU” on page 31 • “Locations” on page 49 • “Parts list” on page 52 Specifications The following table lists the specifications of the Lenovo ideapad D330-10IGM: Table 1. Specifications Form Factor Dimensions Appr. 249 mm × 178 mm × 9.5 mm Weight Appr. 610g (Tablet) / 535g (Dock) LCD size 10.1-inch...
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Hardware Maintenance Manual Table 1. Specifications (continued) AC power adapter Input 100-240 V, 50-60 Hz O utput voltage 20 V DC Power 45 W Miscellaneous Camera...
Lenovo ideapad D330-10IGM Function key combinations Through the use of the function keys, you can change operational features instantly. Table 2. Function key combinations Increases the volume Fn + Mutes/unmutes the sound. Fn + level. Closes the currently active Activates the break Fn + Fn + window. function. Enables/disables the Activates the pause Fn + Fn + touchpad.
Hardware Maintenance Manual FRU replacement notices This section presents notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo computer, this problem is addressed with special nylon-coated screws that have the following characteristics: • They maintain tight connections. • They do not easily come loose, even with shock or vibration. • They are harder to tighten.
Lenovo ideapad D330-10IGM Removing and replacing an FRU This section presents exploded figures with the instructions to indicate how to remove and replace the FRU. Make sure to observe the following general rules: 1. Do not attempt to service any computer unless you have been trained and certified. An untrained person runs the risk of damaging parts. 2. Before replacing any FRU, review “FRU replacement notices” on page 30. 3. Begin by removing any FRUs that have to be removed before the failing FRU. Any of such FRUs are listed at the top of the page. Remove them in the order in which they are listed. 4. Follow the correct sequence in the steps to remove the FRU, as given in the figures by the numbers in square callouts. 5. When turning a screw to replace an FRU, turn it in the direction as given by the arrow in the figure. 6. When removing the FRU, move it in the direction as given by the arrow in the figure.
Hardware Maintenance Manual 1010 Tablet Figure 1. Removal steps of tablet Detach the tablet in the direction shown by the arrow 1. Note: Be careful not to damage the connector when attaching or detaching the tablet.
Lenovo ideapad D330-10IGM 1020 Nano-SIM-card and microSD card tray For access, remove this FRU: • “1010 Tablet” on page 32 Figure 2. Removal steps of Nano-SIM-card and microSD card tray Insert a prying pin into the hole on the card tray and push it straight in until the card tray pops out. Pull out the card tray.
Hardware Maintenance Manual 1030 Tablet cover For access, remove this FRU: • “1010 Tablet” on page 32 • “1020 Nano-SIM-card and microSD card tray” on page 33 Figure 3. Removal steps of tablet cover Turn over the tablet. Insert a prying tool to separate the tablet cover from the tablet in the directions shown by arrows 1. Then remove the tablet cover in the direction shown by arrow 2. Note: Be careful when separating the tablet cover. Do not force apart the tablet cover. Otherwise, the tablet could be damaged.
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Lenovo ideapad D330-10IGM Note: Applying labels to the cover The new cover FRU is shipped with a kit containing labels of several kinds. When you replace the cover, you need to apply the following labels: The following labels need to be peeled off from the old cover and put on the new cover. Print label Windows label QR label BIS label KCC WL&BT label Argentina label Argentina label TW vision warning label Indonesia rating label Indonesia WL&BT Certificate label Israel label or US/CA/TW/RF Label South African ICASA Label MC Label SN label IMEI label intel label 8S label for Docking For some models, you also need to apply one or two FCC labels. Check the old cover; if it has one or two FCC labels, find duplicates of them in the label kit and apply them to the new cover. For the location of each label, refer to the following figures: Tablet...
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Hardware Maintenance Manual For Wi-Fi For LTE (on select models)
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Lenovo ideapad D330-10IGM Keyboard dock (on select models) For WW with WLAN Without WWAN For WW with WLAN With WWAN For China For India...
Hardware Maintenance Manual 1040 Battery pack DANGER Only use the battery specified in the parts list for your computer. Any other battery could ignite or explode. For access, remove this FRU: • “1010 Tablet” on page 32 • “1020 Nano-SIM-card and microSD card tray” on page 33 • “1030 Tablet cover” on page 34 Figure 4. Removal steps of battery pack Disconnect the audio card connector in the direction shown by arrow 1.
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Lenovo ideapad D330-10IGM Step Screw (quantity) Color M2.0*2mm_0.5mm_7mm, Phillips-head (1) Black Disconnect the battery pack connector in the direction shown by arrow 4. Remove the screws 5. Step Screw (quantity) Color M2.0*2mm_0.5mm_7mm, Phillips-head (3) Black Remove the battery pack in the direction shown by arrow 6. When installing: Make sure that the connector is attached firmly.
• “1040 Battery pack” on page 38 Important: The preinstalled WLAN module may only be replaced with a Lenovo approved module in order to comply with FCC and IC regulations. Refer to Table 3 “Parts list—Overall” on page 53 for Lenovo part numbers for the approved modules.
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Lenovo ideapad D330-10IGM Figure 5. Removal steps of PCI Express Mini Card for wireless LAN (continued) Remove the screw 2. Then remove the card in the direction shown by arrow 3. Step Screw (quantity) Color M2.0*2mm_0.5mm_5mm, Phillips-head (1) Black When installing: • In models that has two antenna connectors, plug the orange cable (1st) into the jack labeled MAIN, and the blue cable (2nd) into the jack labeled AUX on the card. • Make sure that the connectors are attached firmly and that you do not pinch the antenna cables when you attach the LCD assembly.
Hardware Maintenance Manual 1060 Pogo pin For access, remove these FRUs in order: • “1030 Tablet cover” on page 34 • “1040 Battery pack” on page 38 • “1050 PCI Express Mini Card for wireless LAN” on page 40 • “1040 Battery pack” on page 38 • “1050 PCI Express Mini Card for wireless LAN” on page 40 Figure 4. Removal steps of pogo pin Disconnect the pogo pin connector in the direction shown by arrow A. Remove the screws 2. Then remove the pogo pin in the direction shown by arrow 3. Step Screw (quantity) Color M2.0*L3.0*D3.5*T0.5*3mm_0.5mm_2mm, Phillips-head (2) Silver...
Lenovo ideapad D330-10IGM 1070 System board Important notices for handling the system board: When handling the system board, bear the following in mind. • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite.
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Hardware Maintenance Manual Figure 7. Removal steps of system board (continued) Remove the screws 4. Step Screw (quantity) Color M2.0*L3.0*D3.5*T0.5*3mm_0.5mm_2mm, Phillips-head (8) Silver Remove the thermal module in the direction shown by arrow 5.
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Lenovo ideapad D330-10IGM Figure 7. Removal steps of system board (continued) Disconnect the connectors in the directions shown by arrows 6 to 8. Remove the system board in the direction shown by arrow 9. When installing: Make sure that the connectors are attached firmly and that you do not pinch the antenna cables when you attach the LCD assembly.
Hardware Maintenance Manual 1080 Audio card For access, remove these FRUs in order: • “1010 Tablet” on page 32 • “1020 Nano-SIM-card and microSD card tray” on page 33 • “1030 Tablet cover” on page 34 • “1040 Battery pack” on page 38 • “1050 PCI Express Mini Card for wireless LAN” on page 40 • “1060 Pogo pin” on page 42 • “1070 System board” on page 43 Figure 8. Removal steps of audio card Remove the screws 1. Then remove the audio card in the direction shown by arrow 2. Step Screw (quantity) Color M2.0*L3.0*D3.5*T0.5*3mm_0.5mm_2mm, Phillips-head (2) Silver...
Lenovo ideapad D330-10IGM 1090 Speakers, front and rear cameras, power button FPC and LCD cable For access, remove these FRUs in order: • “1010 Tablet” on page 32 • “1020 Nano-SIM-card and microSD card tray” on page 33 • “1030 Tablet cover” on page 34 • “1040 Battery pack” on page 38 • “1050 PCI Express Mini Card for wireless LAN” on page 40 • “1060 Pogo pin” on page 42 • “1070 System board” on page 43 • “1080 Rubber foot” on page 46 Figure 9. Removal steps of Speakers, front and rear cameras, and LCD cable Remove the speakers, the front and rear cameras, and power button FPC in the directions by arrows 1 2 3 and 4.
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Hardware Maintenance Manual Figure 9. Removal steps of Speakers, front and rear cameras, and LCD cable (continued) Disconnect the LCD cable connector in the direction shown by arrow 5. Then remove the LCD cable in the direction shown by arrow 6. When installing: Make sure that the connectors are attached firmly.
Lenovo ideapad D330-10IGM Locations Front and right-side view of tablet 1 Front camera 2 Wireless LAN antennas 3 Wireless WAN antennas (on select models) 4 Multi-touch screen 5 Speaker 6 Tablet-keyboard dock latch 7 Keyboard dock connector 8 Nano-SIM-card and microSD card tray J AC power adapter jack K Type-C port L Volume up/down button M Power button...
Hardware Maintenance Manual Bottom and left-side view of tablet 1 Rear camera (on select models) 2 Combo audio jack Front and right-side view of keyboard dock 1 Tablet-keyboard dock latch 2 Keyboard dock connector 3 Touch pad 3 USB 2.0 port...
Hardware Maintenance Manual Parts list This section presents the following service parts: • “Overall” on page 53 • “Miscellaneous parts” on page 57 • “AC adapters” on page 57 • “Screws” on page 58 Note: Each FRU is available for all types or models, unless specific types or models are specified. Attention: Do not attempt to replace an FRU on your own. If an FRU is damaged, contact a Lenovo authorized servicer or a marketing representative for replacement or repair. Only qualified technicians can inspect or repair this product.
Notices Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the...
Users of this document should verify the applicable data for their specific environment. Trademarks LENOVO, LENOVO logo, IDEAPAD and the IDEAPAD logo are trademarks of Lenovo. Microsoft, Windows and Cortana are trademarks of the Microsoft group of companies. The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. All other trademarks are the property of...