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Lenovo ThinkVision T24t-20 User Manual
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Lenovo ThinkVision T24t-20 User Manual

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ThinkVision T24t-20
User Guide
Machine Types: 62C5

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Summary of Contents for Lenovo ThinkVision T24t-20

  • Page 1 ThinkVision T24t-20 User Guide Machine Types: 62C5...
  • Page 2 First Edition (March 2021) © Copyright Lenovo 2021. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.

  • Page 3: Table Of Contents

    Contents Safety information ..................iv General Safety guidelines ....................iv Chapter 1.Getting started ................1-1 Shipping contents ......................1-1 Notice for use ........................1-2 Product overview ......................1-2 Setting up your monitor ....................1-5 Registering your option .....................1-11 Chapter 2.Adjusting and using your monitor ..........2-2 Comfort and accessibility ....................2-2 Arranging your work area ....................2-2 Positioning and viewing your monitor ...............2-2 Quick tips for healthy work habits ................2-1...
  • Page 4 Troubleshooting ......................3-3 Manually installing the monitor driver ................3-5 Service information ......................3-7 Appendix A. Service and Support .............. A-1 Registering your option ....................A-1 Online technical support ..................... A-1 Telephone technical support ..................A-1 Appendix B.Notices ..................B-1 Recycling information ....................B-2 Trademarks ........................

  • Page 5: Safety Information

    Safety information General Safety guidelines For tips to help you use your computer safely, go to: http://www.lenovo.com/safety Before installing this product, read the Safety Information. í í í...

  • Page 6: Chapter 1.Getting Started

    This User’s Guide provides detailed operation instructions for the user. For quick instruction overview, please see the Setup Poster for brief information. ThinkVision T24t-20 supports Lenovo Display Control Center - ThinkColour Shipping contents The product package should include the following items: ■...

  • Page 7: Notice For Use

    Notice for use To set up your monitor, please see the illustrations below. Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by rough handling or excessive pressure. 1. Place your monitor with the screen face down on a soft flat surface. 2.
  • Page 8 Height Adjustment For height adjustment, user needs to press down or lift up the monitor. 90mm Stand Adjustment Please see the illustration below for an example of the integrated stand. Monitor controls The keypad controls on the panel frame are accesses to various functions. For information on how to utilize these keypad controls, please see “Adjusting your monitor image”...
  • Page 9 Kensington anti-theft lock Your monitor is equipped with a Kensington anti-theft lock located on the rear of your monitor. Chapter 1.Getting started 1-4...

  • Page 10: Setting Up Your Monitor

    Setting up your monitor This section provides information on how to set up your monitor. Connecting and turning on your monitor Note: Be sure to read the Safety information on page iv before carrying out this procedure. 1. Power off your computer and all attached devices, and unplug the computer power cord. 2.
  • Page 11 4. For computer in DisplayPort connecting. Note 1: Monitors sold in NA include an DP cable. Note 2: Lenovo recommends that customers who require to use the DP Cable on their monitor purchase the "Lenovo DisplayPort to DisplayPort Cable 0A36537" www.
  • Page 12 5. For computer or smart phone in USB type C-C connecting. 6. For computer in USB type C-A connecting. Note: Monitors sold in NA include a USB type C-A cable If there are any * tag, you can consult the comments on page 1-2. 1-7 Flat Panel Monitor User’s Guide...
  • Page 13 7. Connect one end of the USB cable to the USB downstream terminal of the monitor, and connect the other end of the USB cable to an appropriate USB port on your device. Note: The USB downstream port does not provide power while the monitor switch is off.
  • Page 14 8. Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from Display Port, HDMI, Type-C or USB. Note: The audio output in Display Port, HDMI or Type-C modes. 9. Insert the power cord into the monitor, then plug the monitor power cord and the computer cord into grounded electrical outlets.
  • Page 15 11. Power on the monitor and the computer. 12. When you install the monitor driver, download the driver that corresponds to your monitor model from the Lenovo website https://pcsupport.lenovo.com/solutions/ T24t_20. Refer to the “Manually installing the monitor driver” on page 3-5 section to install the driver.

  • Page 16: Registering Your Option

    Thank you for purchasing this Lenovo™ product. Please take a few moments to register your Product and provide us with information that will help Lenovo to better serve you in the future. Your feedback is valuable to us in developing product and services that are important to you, as well as in developing better ways to communicate with you.

  • Page 17: Chapter 2.Adjusting And Using Your Monitor

    Chapter 2.Adjusting and using your monitor This section will give you information on adjusting and using your monitor. Comfort and accessibility Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform.

  • Page 18: Quick Tips For Healthy Work Habits

    Accessibility information Lenovo is committed to providing greater access to information and technology to people with disabilities. With assistive technologies, users can access information in the way most appropriate to their disability. Some of these technologies are already provided in your operating system;...

  • Page 19: Adjusting Your Monitor Image

    Adjusting your monitor image This section describes the user control features used to adjust your monitor image. Using the direct access controls The direct access controls can be used when the On Screen Display (OSD) is not displayed. Icon Control Description Press and hold for 10 seconds to enable or disable the DDC-CI...
  • Page 20 Using the On-Screen Display(OSD) controls To adjust the settings, the user controls can be viewed through the OSD. T24t-20 ® Monitor Controls Brightness Advanced Settings Contrast Port Settings Menu Settings Exit Input Signal: HDMI Resolution: 1920x1080 Refresh Rate: 60Hz USB C Power Delivery : 80W To use the controls: 1.
  • Page 21 Table 2-1. OSD functions OSD Icon on Main Controls and Sub menu Description Menu Adjustments All input ports Brightness Adjusts overall screen brightness. Adjusts difference between light and dark Contrast areas. Monitor Controls • Dynamic Contrast • • Over Drive Normal •...
  • Page 22 OSD Icon on Main Controls and Sub menu Description Menu Adjustments USB-C All input ports • Input Signal DisplayPort • HDMI • • USB Charging • • Smart Power • • Super USB-C Charging Port Settings • DP 1.2 • DP Select DP 1.1 •...

  • Page 23: Touch Screen

    Touch Screen Touch screen will optimize your monitor experience. T24t-20 touch function is available with computers or smart phones with Windows, Android, Chrome OS which support HID multi-touch. Please confirm with your computers/phones manufacturer to be sure its function availability. •...

  • Page 24: Touch Setting When Multi Monitors Connecting

    Touch setting when multi monitors connecting Please follow below steps to set T24t-20 as the touch monitor when connecting multiple monitors with notebooks. Step 1: Search “Control Panel” Step 2: Find “Tablet PC Settings” Step 3: Click “SetUp” Step 4: Press Enter until the message moves to T24t-20. Tap the screen to identify it to complete the setting.

  • Page 25: Selecting A Supported Display Mode

    Selecting a supported display mode The display mode the monitor uses is controlled by the computer. Therefore, refer to your computer documentation for details on how to change display modes. The image size, position and shape might change when the display mode changes.This is normal and the image can be re-adjusted using automatic image setup and the image controls.

  • Page 26: Understanding Power Management

    Understanding power management Power management is invoked when the computer recognizes that you have not using your mouse or keyboard for a user-definable period. There are several states as described in the table below. For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day.

  • Page 27: Power Button Control

    Power Button Control The T24t-20 monitor allows its power key to control some Lenovo systems connected by USB Type C, this function is named as Power Button Control in OSD, the Power Button Control has Control Back (VDM) on and off options. This technology uses the Lenovo Vendor Defined Message (VDM) feature through the USB Type C interface.
  • Page 28 Please select the Control Back (VDM) option in OSD based on your requirement. This monitor Power Button Control function is compatible with some Lenovo devices, the compatibility list please refer to the link: https://support.lenovo.com/docs/t24t_20_vdm_comp_list If monitor power button can’t work normally with the systems that supports the VDM function, please update monitor’s firmware with Lenovo Display Control Center...

  • Page 29: Caring For Your Monitor

    Caring for your monitor Be sure to turn off the power before you perform any maintenance on the monitor. Do not: • Apply water or liquid directly to your monitor. • Use solvents or abrasives. • Use flammable cleaning materials to clean your monitor or any other electrical equipment. •...
  • Page 30 VESA hole Step 5: Attach the LCD display to the wall, and follow the instructions in the wall-mounting kit. For use only with UL Listed Wall Mount Bracket with minimum weight/load: 8kg Note: When you use a flexible arm, do not tilt the monitor downward by more than 5 degrees. Chapter 2.Adjusting and using your monitor 2-13...

  • Page 31: Chapter 3.Reference Information

    Chapter 3.Reference information This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information. Monitor specifications Table 3-1. Monitor specifications for type-model A21238FT0/T24t-20/62C5-GAR1-WW Dimensions Depth 268.88 mm(10.59 in.) Height 430.77 mm(16.96 in.) Width 539.80 mm(21.25 in.) Stand Tilt Range: -5 VESA mount...
  • Page 32 Video input (DP) Interface Input signal VESA TMDS (Panel Link™) Horizontal addressability 1920 pixels (max) Vertical addressability 1080 lines (max) Clock frequency 170 MHz (max) Communications VESA DDC/CI Supported Display Horizontal frequency 30 kHz – 83 kHz Modes Vertical frequency 50 Hz –...

  • Page 33: Troubleshooting

    Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem. Table 3-2. Troubleshooting Problem...
  • Page 34 Problem Possible cause Suggested action Reference One or more of This is a characteristic of If there are more than five "Appendix A, the pixels appear the LCD technology and pixels missing, contact the Service and Support" discolored is not an LCD defect Support Center on page A-1 •...

  • Page 35: Manually Installing The Monitor Driver

    Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.
  • Page 36 Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.

  • Page 37: Service Information

    • Scratches or punctures on monitor screens. Service parts The following parts are for use by Lenovo service, or Lenovo aurthorized dealers, to support the customer warranty. Parts are for service use only. The table below shows information for model A21238FT0/T24t-20/62C5-GAR1-WW Table 3-3.

  • Page 38: Appendix A. Service And Support

    In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative.
  • Page 39 Honduras Dial 800-0123(Spanish) Hungary +36-13-825-716 (English, Hungarian) Primary: 1800-419-4666 (Tata) India Secondary: 1800-3000-8465 (Reliance) Email: commercialts@lenovo.com (English and Hindi) 1-803-442-425 Indonesia 62 213-002-1090 (Standard Charges Apply) (English, Bahasa Indonesia) Ireland Warranty service and support: 01-881-1444 (English) Appendix A. Service and Support A-2...
  • Page 40 020-513-3939 (Dutch) New Zealand 0508-770-506 (English ) Nicaragua 001-800-220-2282 (Spanish) Norway 8152-1550(Norwegian) Panama Lenovo Customer Support Center: 001-866-434(Toll-Free)(Spanish) Peru 0-800-50-866 (OPCION 2) (Spanish) 1-800-8908-6454 (GLOBE subscribers) Philippines 1-800-1441-0719 (PLDT subscribers) (Tagalog, English) Laptops and tablets branded with logo Think: 48-22-273-9777 Poland...
  • Page 41 Country or Region Telephone Number Sweden Warranty service and support: 077-117-1040 (Swedish) Switzerland Warranty service and support: 0800-55-54-54 (German, French, Italian) Taiwan 0800-000-702 (Mandarin) 001-800-4415-734 Thailand (+662) 787-3067 (Standard Charges Apply)(Thai, English) Turkey 444-04-26 (Turkish) Standard warranty support: 03705-500-900 ( local rate) Standard United Kingdom warranty support: 08705-500-900(English) United States...

  • Page 42: Appendix B.notices

    Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.

  • Page 43: Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 44: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCentre ThinkPad ThinkVision Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies. Other company, product, or service names may be trademarks or service marks of others.

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