• Before servicing a ThinkPad product, be sure to read all the information under Chapter 1 “Safety information” on page 1 and Chapter 2 “Important service information” on page 21. • ThinkPad T14s Gen 1 and ThinkPad X13 Gen 1 might be shipped with different microprocessors, namely ®...
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T14s Gen 1 and X13 Gen 1 Hardware Maintenance Manual...
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Important: • Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. • Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges (ESD).
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: https:// support.lenovo.com/partslookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
2. Ensure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. •...
– “FRU identification” on page 22 Important: • Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: https://pcsupport.lenovo.com/supportphonelist...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
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2. Type the Machine Type in the corresponding field to get a general FRU list. Or type the Serial Number for more detailed FRU information. Chapter 2 Important service information...
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Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic program enables you to view system information and test some hardware devices in your computer, such as memory, storage...
1. Go to https://www.lenovo.com/diags 2. Click Lenovo Bootable Diagnostics. 3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or disc. To use the diagnostic medium you have created, do one of the following: •...
To check the USB-C type ac power adapter, do the following: 1. Connect the computer to a power outlet and turn on the computer. 2. Start Lenovo Vantage program, and then click Hardware Settings ➙ Power. The ac power adapter information is displayed.
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Wire Voltage (V dc) +2.5 to +3.2 Black Ground • If the voltage is correct, replace the system board. • If the voltage is not correct, replace the coin-cell battery. • If the coin-cell battery discharges quickly after replacement, replace the system board. T14s Gen 1 and X13 Gen 1 Hardware Maintenance Manual...
When the latest maintenance diskette and the system program service diskette become available, they will be posted on: https://support.lenovo.com Reset or restore Windows To reset or restore Windows, refer to the information below: • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Window recovery options.
If a master hard disk password has been set, it can be used to access the solid-state drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user hard disk password or the master hard disk password, or to recover data from the solid-state drive.
The solid- state drive can be replaced for a scheduled fee. To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the solid-state drive with a scheduled fee.
How to remove the system management password To remove a system management password, do the following: If no supervisor password has been set, do the following to remove the system management password: 1. Turn off the computer and disconnect ac power. 2.
• Press any key. • Open the LCD cover. • Turn on the power button. Also, in either of the following events, the computer automatically returns from sleep mode and resumes operation: • The ring indicator (RI) is signaled by a serial device or a PC Card device. •...
A numeric error is displayed for each error detected in POST or system operation. In the displays, n can be any number. If no numeric code is displayed, check the narrative descriptions of symptoms. If the symptom is not described there, go to “Intermittent problems” on page 40. Note: For a device not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device.
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology, do the following: 1.
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The following section describes some beep errors and the corresponding solutions. Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes...
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
2. Press Fn, left Ctrl, and the power button at the same time. If the computer displays five solid colors in sequence across the entire screen, it indicates that the LCD functions normally. 3. The test lasts for about 20 seconds and then exits automatically. You also can press the power button to exit the test.
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4. Turn on the computer. 5. Determine whether the problem has been solved. 6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following FRUs one at a time (do not replace a nondefective FRU): a.
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Decline incoming calls on Microsoft Teams. Invoke the function defined by yourself: 1. Open the Start menu and click Lenovo Vantage. 2. Click Hardware Settings and then click Input. 3. Locate the Keyboard: User-defined Key section and follow the on-screen instructions to complete the setting.
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Equal the ScrLK or Scroll Lock key on a conventional external keyboard. Fn+K Equal the Pause key on a conventional external keyboard. Fn+P Equal the SysRq key on a conventional external keyboard. Fn+S Put the computer to sleep mode. To wake up the computer, press Fn or the power Fn+4 button.
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Right 1. Smart-card slot* 3. Security-lock slot 2. Always On USB 3.2 connector Gen 1 * for selected models Rear 1. System status indicator 2. Nano-SIM-card and microSD-card slot* * for selected models T14s Gen 1 and X13 Gen 1 Hardware Maintenance Manual...
Bottom ThinkPad T14s Gen 1 ThinkPad X13 Gen 1 1. Docking-station hook holes 3. Speakers 2. Emergency-reset hole Locating FRUs and CRUs This topic introduces the following service parts: • “Major FRUs and CRUs” on page 53 • “LCD FRUs and CRUs” on page 59 •...
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CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs and CRUs ThinkPad T14s Gen 1 Chapter 6 Locations...
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Thermal pad for M.2 2242 solid-state drive* System board Coin-cell battery M.2 2280 solid-state drive* Thermal pad for M.2 2280 solid-state drive* MicroSD card tray* Nano-SIM-card and microSD-card tray* Lenovo factory recovery USB key* T14s Gen 1 and X13 Gen 1 Hardware Maintenance Manual...
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Notes: • Depending on the computer model, your computer might look different from the illustration above. • The Lenovo factory recovery USB key is used to restore the Microsoft Windows operating system. It might not come with the computer, and a user might order it from https://pcsupport.lenovo.com/...
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ThinkPad X13 Gen 1 * for selected models T14s Gen 1 and X13 Gen 1 Hardware Maintenance Manual...
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Thermal pad for M.2 2280 solid-state drive* Speaker assembly System board M.2 2242 solid-state drive bracket* M.2 2242 solid-state drive* Thermal pad for M.2 2242 solid-state drive* Coin-cell battery MicroSD card tray* Nano-SIM-card and microSD-card tray* Keyboard Lenovo factory recovery USB key* Chapter 6 Locations...
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Notes: • Depending on the computer model, your computer might look different from the illustration above. • The Lenovo factory recovery USB key is used to restore the Microsoft Windows operating system. It might not come with the computer, and a user might order it from https://pcsupport.lenovo.com/...
LCD FRUs and CRUs Table 8. LCD FRUs and CRUs FRU description Self-service Optional-service LCD bezel sheet LCD bezel LCD cable Microphone rubber Camera and microphone module Chapter 6 Locations...
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Table 8. LCD FRUs and CRUs (continued) FRU description Self-service Optional-service Aluminum foil (for ThinkPad T14s Gen 1 only) LCD panel Antenna kit assembly* LCD hinges Camera-and-microphone-module cable* LCD cover assembly * for selected models Note: * Depending on the computer model, the cable might look different from the illustration above. For more information about the cable types, see “2050 Camera-and-microphone-module cable and antenna kit”...
• Spec Connector and cable guide This topic provides information to help Lenovo authorized service technicians identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs and CRUs” on page 53 and “LCD FRUs and CRUs” on page 59.
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System board connectors and cables Intel models Table 10. System board connector and cable guide Connector/feature Internal cable required Cable connection Power card connector (internal) Power cable Connect one end to the power card and the other end to this connector.
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Table 10. System board connector and cable guide (continued) Internal cable required Connector/feature Cable connection Connect a USB-C compatible or Thunderbolt 3 connector (USB-C) (external) Thunderbolt 3 compatible device to this connector. Ethernet extension connector Gen Use a ThinkPad Ethernet Extension 2 (external) Adapter Gen 2 to connect your computer to a local area network...
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Table 10. System board connector and cable guide (continued) Internal cable required Connector/feature Cable connection For smart-card-reader cable, Smart card reader and fingerprint Smart-card-reader cable, reader connector (internal) fingerprint-reader cable, or smart connect one end to the smart card reader and the other end to this card reader and fingerprint-reader cable connector.
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Table 11. System board connector and cable guide Connector/feature Internal cable required Cable connection Power connector (internal) Power cable Connect one end to the power card and the other end to this connector. Camera connector (internal) camera-and-microphone-module Connect one end to the camera cable and microphone module and the other end to this connector.
Connect the X13 Gen 1 (internal) cables to these connectors. Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: https://support.lenovo.com/partslookup T14s Gen 1 and X13 Gen 1 Hardware Maintenance Manual...
Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. 4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.
To check what ECAs have been previously applied to the machine, use the ECA Information Read/Write function on the LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key. 1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
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Note: Only the ECA number is stored in the EEPROM. The machine type of the ECA is assumed to be the same as the machine type of the machine that had the ECA applied to it. 1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
Removing the nano-SIM-card and microSD-card tray Note: If the computer you are servicing has a nano-SIM card or microSD card installed, remove the card with the tray together. 1010 Keyboard (for ThinkPad X13 Gen 1 only) Removal steps of the keyboard Notes: •...
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When installing: Configure the keyboard language in UEFI BIOS: 1. Enter the UEFI BIOS menu. 2. Click Config ➙ Keyboard/Mouse ➙ Keyboard Layout, and then select the keyboard language. T14s Gen 1 and X13 Gen 1 Hardware Maintenance Manual...
1020 Base cover assembly Removal steps Chapter 8 Removing or replacing a FRU...
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SVT label COA label Genuine Microsoft label (Windows 10) S/N label Country label IMEI label CMIIT label ThinkPad X13 Gen 1 IMEI label Genuine Microsoft label (Windows 10) S/N label COA label Asset tag label Country label T14s Gen 1 and X13 Gen 1 Hardware Maintenance Manual...
If your computer is installed with a hybrid solid-state drive (with Intel Optane memory), go to https:// to know the details on how to replace it. support.lenovo.com/docs/tg_ssd Removal steps of the M.2 2280 solid-state drive and thermal pad Step Screw (quantity)
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Removal steps of the M.2 2242 solid-state drive, bracket and thermal pad Type one: Step Screw (quantity) Color Torque M2 × 2.2 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) Type two: Step Screw (quantity) Color Torque Black 0.181 Nm M2 ×...
1040 Wireless WAN card (for selected models) For access, remove this FRU: • “1020 Base cover assembly” on page 75 Removal steps Step Screw (quantity) Color Torque M2 × 2.2 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) When installing: Plug the orange cable into the main connector, and the blue cable into the auxiliary connector on the card.
If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery, before getting a non-physically damaged battery replaced. Note that the replacement of a physically damaged battery is not covered by the warranty.
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Removal steps ThinkPad T14s Gen 1 Torque Step Screw (quantity) Color M2 × 4.5 mm, flat-head, nylon-coated (5) Black 0.181 Nm (1.85 kgf-cm) Chapter 8 Removing or replacing a FRU...
ThinkPad X13 Gen 1 Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 4.5 mm, flat-head, nylon-coated (4) (1.85 kgf-cm) When installing: • Ensure that the connector is attached firmly. • Ensure that the base cover assembly is secured in place. Otherwise, the battery connection may fail.
Removal steps Step Screw (quantity) Color Torque M2 × 4.5 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the two latches on the bracket are secured in place. 1080 Thermal fan assembly For access, remove this FRU: •...
• Before you attach the fan assembly to the computer, apply thermal grease, at an amount of 0.2 grams, on the part marked as shown in the following illustrations. Either too much or too less application of grease can cause a thermal problem due to imperfect contact with a component. 1090 USB-card cable and USB card For access, remove these FRUs: •...
Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgf-cm) 1100 Coin-cell battery DANGER Use only the authorized battery specified for the computer. Any other battery could ignite or explode. For access, remove these FRUs in order: •...
Removal steps When installing: Ensure that the connector is attached firmly. 1110 Trackpad cable For access, remove these FRUs in order: • “1020 Base cover assembly” on page 75 • “1060 Built-in battery” on page 80 Removal steps of trackpad cable (for NFC models) T14s Gen 1 and X13 Gen 1 Hardware Maintenance Manual...
1130 NFC card For access, remove these FRUs in order: • “1020 Base cover assembly” on page 75 • “1060 Built-in battery” on page 80 Removal steps 1140 Speaker assembly For access, remove these FRUs in order: • “1020 Base cover assembly” on page 75 •...
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Step Screw (quantity) Color Torque M2 x (2.2 + 2.4) mm, flat-head, nylon-coated (4) Black 0.181 Nm (1.85 kgf-cm) ThinkPad X13 Gen 1 Torque Step Screw (quantity) Color M2 x (2.2 + 2.5) mm, flat-head, nylon-coated (4) Black 0.181 Nm (1.85 kgf-cm)
When installing: • Ensure that the connector is attached firmly. • Ensure that the cable is routed properly. 1150 Fingerprint-reader-and-smart-card-reader cable, fingerprint-reader cable, and smart-card-reader cable (for ThinkPad T14s Gen 1 only) For access, remove these FRUs in order: • “1020 Base cover assembly” on page 75 •...
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• Removal steps of the fingerprint-reader cable • Removal steps of the smart-card-reader cable ThinkPad X13 Gen 1 • Removal steps of the fingerprint-reader-and-smart-card-reader cable Note: For models without fingerprint reader, skip step Chapter 8 Removing or replacing a FRU...
• Removal steps of the fingerprint-reader cable When installing: Ensure that the connectors are attached firmly. 1160 Fingerprint-reader bracket and fingerprint reader For access, remove these FRUs in order: • “1020 Base cover assembly” on page 75 • “1060 Built-in battery” on page 80 •...
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ThinkPad T14s Gen 1 Removal steps of the smart card reader Step Screw (quantity) Color Torque M2 × 2.2 mm, flat-head, nylon-coated (3) Black 0.181 Nm (1.85 kgf-cm) Removal steps of the dummy smart card reader Step Screw (quantity) Color Torque M2 ×...
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ThinkPad X13 Gen 1 Removal steps of the smart card reader Step Screw (quantity) Color Torque M2 × 2.2 mm, flat-head, nylon-coated (3) Black 0.181 Nm (1.85 kgf-cm) Removal steps of the dummy smart card reader Step Screw (quantity) Color Torque M2 ×...
For access, remove these FRUs in order: • “1010 Keyboard (for ThinkPad X13 Gen 1 only)” on page 72 • “1020 Base cover assembly” on page 75 • “1030 M.2 solid-state drive, bracket, and thermal pad” on page 77 •...
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ThinkPad T14s Gen 1 Torque Step Screw (quantity) Color 0.181 Nm M2 × 3 mm, flat head, nylon-coated (4) Silver (1.85 kgf-cm) M2 × 2.2 mm, flat head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) T14s Gen 1 and X13 Gen 1 Hardware Maintenance Manual...
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When installing: Configure the keyboard language in UEFI BIOS: 1. Enter the UEFI BIOS menu. 2. Click Config ➙ Keyboard/Mouse ➙ Keyboard Layout, and then select the keyboard language. ThinkPad X13 Gen 1 Chapter 8 Removing or replacing a FRU...
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Step Screw (quantity) Color Torque M2 × 3 mm, flat head, nylon-coated (4) Silver 0.181 Nm (1.85 kgf-cm) M2 × 2.2 mm, flat head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) When installing: Configure the keyboard language in UEFI BIOS: 1.
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Machine types Shared with ThinkPad T14s Gen 1 20UH and 20UJ ThinkPad X13 Gen 1 ThinkPad X13 Gen 1 20UF and 20UG ThinkPad T14s Gen 1 Note: If you want to install a system board with the Linux operating system, you need to configure Sleep State in UEFI BIOS to ensure that the system works correctly: 1.
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Step Screw (quantity) Color Torque M2 × 3 mm, flat head, nylon-coated (4) Silver 0.181 Nm (1.85 kgf-cm) M2 × 2.2 mm, flat head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) When installing: Configure the keyboard language in UEFI BIOS: 1.
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ThinkPad X13 Gen 1 Torque Step Screw (quantity) Color M2 × 3 mm, flat head, nylon-coated (4) Silver 0.181 Nm (1.85 kgf-cm) M2 × 2.2 mm, flat head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) Chapter 8 Removing or replacing a FRU...
Removal steps of power card and power-card cable For access, remove this FRU: • “1010 Keyboard (for ThinkPad X13 Gen 1 only)” on page 72 • “1020 Base cover assembly” on page 75 • “1030 M.2 solid-state drive, bracket, and thermal pad” on page 77 •...
Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (1) Silver 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly. 1200 LCD unit For access, remove this FRU: • “1020 Base cover assembly” on page 75 Chapter 8 Removing or replacing a FRU...
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Screw (quantity) Color Torque 0.294 Nm M 2.5 × 5 mm, flat-head, nylon-coated (6) Silver (3.0 kgf-cm) Table 15. Screw specification (ThinkPad X13 Gen 1) Step Screw (quantity) Color Torque M 2.5 × 4.5 mm, flat-head, nylon-coated (6) Silver 0.294 Nm (3.0 kgf-cm)
(for ThinkPad X13 Gen 1) For access, remove this FRU: • “1010 Keyboard (for ThinkPad X13 Gen 1 only)” on page 72 • “1020 Base cover assembly” on page 75 • “1030 M.2 solid-state drive, bracket, and thermal pad” on page 77 •...
Removal steps When installing: Ensure that all the latches are attached firmly. Note: After the LCD bezel sheet is removed, it cannot be used anymore. A new LCD bezel sheet is required for replacement. 2020 LCD hinges For access, remove these FRUs in order: •...
3. Double-click the EXE file. Follow the on-screen instructions to input the display serial number and click Submit. You can find the display serial number and instructions on a sticker affixed to the front of the new LCD part. When the new color profiles are installed successfully, a prompted window will be displayed.
Removal steps of the camera and microphone module 2050 Camera-and-microphone-module cable and antenna kit For access, remove these FRUs in order: • “1020 Base cover assembly” on page 75 • “1200 LCD unit” on page 103 • “2010 LCD bezel cover and LCD bezel” on page 105 •...
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ThinkPad T14s Gen 1 ThinkPad X13 Gen 1 For models with IR camera, microphone, and system For models with IR camera, microphone, and system status indicator status indicator For models with conventional camera, microphone, and system status indicator For models with conventional camera, microphone, and...
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Removal steps of the camera-and-microphone-module cable Note: Depending on the type of the camera-and-microphone-module cable, the disconnection steps of the cable might be different from the following illustration. For models without camera, skip the disconnection steps of the cable. Removal steps of the antenna kit Attention: When you route the cables, ensure that they are not subject to any tension.
Antenna locations Wireless LAN main antenna (gray) Wireless WAN main antenna (orange, for selected models) Wireless WAN auxiliary antenna (blue, for selected models) Wireless LAN auxiliary antenna (black) 2060 LCD cover assembly For access, remove these FRUs in order: • “1020 Base cover assembly” on page 75 •...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Trademarks LENOVO, LENOVO logo, THINKPAD, THINKPAD logo, and TRACKPOINT are trademarks of Lenovo. Intel Optane and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft and Windows are trademarks of the Microsoft group of companies. The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.