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Canon SCANFRONT 300 Instructions Manual
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Canon SCANFRONT 300 Instructions Manual

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See also: Instruction Manual , Operating Manual
INSTRUCTIONS
Please read this manual before using the scanner.
After you finish reading this manual, keep it in a safe place
for future reference.

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Summary of Contents for Canon SCANFRONT 300

  • Page 1 INSTRUCTIONS Please read this manual before using the scanner. After you finish reading this manual, keep it in a safe place for future reference.
  • Page 2 If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Plaza, Lake Success NY 11042, U.S.A. Tel. No. (516)328-5000 RADIO INTERFERENCE REGULATIONS (For 120 V models)
  • Page 3 ScanFront 300P: Model M11-1051 Trademarks • Canon and the Canon logo are registered trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. • imageFORMULA is a trademark of Canon Electronics Inc.
  • Page 4 Copyright libtiff Copyright (c) 1988-1996 Sam Leffler Copyright (c) 1991-1996 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any...
  • Page 5 MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. Copyright 2010 by CANON ELECTRONICS INC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,...
  • Page 6 The ScanFront 300/300P is a network scanner that you can use without connecting to a computer. You can transfer the data of an image scanned with the ScanFront 300/300P to a shared folder on a server PC or client PC on the network or to an FTP server*, send it to a printer for printing**, or deliver it to a remote location via e-mail or Internet fax service.

  • Page 7: Manuals For The Scanner

    ❏ Manuals for the Scanner The following manuals are provided with the Canon ScanFront 300/300P. Be sure to read these manuals thoroughly before using the scanner. Setup Guide Describes the procedure for setting up the scanner for scanning. Set up the ScanFront in accordance with the Setup Guide.

  • Page 8: How This Manual Is Organized

    This chapter describes the Web menu for the user to configure settings. Chapter 9 Maintenance This chapter describes how to clean the scanner and replace the consumable parts such as rollers. Chapter 10 Troubleshooting This chapter describes how to respond when problems occur or warning messages appear.

  • Page 9: Table Of Contents

    Handling ... 1-3 About the Fingerprint Sensor (ScanFront 300P only)... 1-5 Disposal... 1-5 2. Features of the ScanFront 300/300P ...1-6 ScanFront 300/300P... 1-6 ScanFront 300P... 1-7 3. Names and Functions of Parts ...1-8 Front and Document Feed and Eject Trays... 1-8 Side and Rear...
  • Page 10 Chapter 5 Operating Procedures 1. Flow of Scanner Operations...5-2 2. Turning the Power ON and OFF ...5-3 Turning the Power ON... 5-3 Turning the Power OFF ... 5-3 3. Login Screen ...5-4 Login Screen Types... 5-4 When Using Server Authentication... 5-4 List Type Login ...
  • Page 11 Editing Jobs ... 8-23 Exporting and Importing Job Buttons ... 8-23 Chapter 9 Maintenance 1. Routine Cleaning... 9-2 Cleaning the Scanner Unit... 9-2 Cleaning the Touch Panel ... 9-2 Cleaning the Fingerprint Sensor (ScanFront 300P) ... 9-2 Cleaning the Scanning Glass and Rollers ... 9-3 Cleaning the Retard Roller ...
  • Page 12 Handling ...1-3 About the Fingerprint Sensor (ScanFront 300P only) ...1-5 Disposal ...1-5 2. Features of the ScanFront 300/300P... 1-6 ScanFront 300/300P ...1-6 ScanFront 300P ...1-7 3. Names and Functions of Parts ... 1-8 Front and Document Feed and Eject Trays ...1-8 Side and Rear ...1-9...

  • Page 13: Important Safety Instructions

    Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. ❏ Installation Location The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environmental requirements.

  • Page 14: Moving The Scanner

    Model: MG1-4314 ● If you have any questions regarding the power supply, contact your local authorized Canon dealer or service representative for further information. ❏ Moving the Scanner ● When moving the scanner, always hold it with both hands to avoid dropping it.
  • Page 15 Then, contact your local authorized Canon dealer or service representative for further information. ■ Do not drop the scanner, or subject it to impact or strong shock. Should the scanner ever become damaged, immediately turn the power OFF, and disconnect the power plug from the power outlet.

  • Page 16: About The Fingerprint Sensor (Scanfront 300P Only)

    ❏ Disposal ● Prior to disposing of the scanner, initialize the scanner to ensure that the registered data is deleted. ● When disposing of the scanner, make sure to follow all local ordinances and laws or consult with the retailer who sold you the scanner.

  • Page 17: Features Of The Scanfront 300/300P

    Features of the ScanFront 300/300P The main features of the ScanFront 300/300P are described below. ❏ ScanFront 300/300P ● Compact Network Document Scanner The network document scanner has a compact design of 12.20" (W) × 8.66" (D) × 6.34" (H) (310 mm (W) ×...

  • Page 18: Scanfront 300P

    The scanner enables you to restrict, for example, the destinations and Home screen available to each user. ● Auto Size Detection The scanner can detect the size of a scanned document and erase the white space around the image. ● Auto Color Detection...

  • Page 19: Names And Functions Of Parts

    Names and Functions of Parts The names and functions of the parts of the ScanFront 300/300P are shown below. ❏ Front and Document Feed and Eject Trays a Tray Extension Open this to prevent scanned documents from slipping off. b Document Eject Tray Open this tray when using the ScanFront.

  • Page 20: Side And Rear

    ❏ Side and Rear m USB Port (Rear Left) Connect a USB1.1/Hi-Speed USB2.0 compatible USB memory device, USB keyboard, or USB mouse. n Power Connector (24 VDC) Connect the plug of the supplied AC adapter. o Kensington Slot This is an anti-theft slot that enables a key chain or lock to be connected to prevent theft.

  • Page 21: Network Environment

    IP addresses can be obtained automatically from the DHCP server, so there is no need to set an IP address for the scanner. * The number of IP addresses that can be obtained using DHCP is managed by the network administrator. For details, consult your network administrator.

  • Page 22: Limitations

    To send image files to destinations and devices, such as the following, the supplied ScanFront Service software must be installed on a computer on the same network as the ScanFront scanner. – Destinations (folders on computers, printers, etc.) located on different segments of a network on which a WINS server is not configured –...

  • Page 23: Chapter 2 Handling

    Chapter 2 Handling 1. Documents... 2-2 Plain Paper...2-2 Business Card...2-2 Card ...2-3 2. Preparing the Scanner... 2-4 Preparing the Document Feed Tray and Eject Tray ...2-4 Feed Selection Lever ...2-5 USB Port ...2-5 3. Placing Documents... 2-6 Placing a Document ...2-6 Placing a Folded Document ...2-7...

  • Page 24: Documents

    Scanning different types of paper at one time can cause the scanner to jam. • Always make sure that the ink on a document is dry before scanning it. Scanning documents with the ink still wet may soil the rollers or scanning glass, cause lines or smudges to appear on images, or dirty other documents.

  • Page 25: Card

    ❏ Card Size 2.12" × 3.37" (53.9 × 85.5 mm) (Conforming to ISO Standards) Thickness 0.0299" (0.76 mm) and below Insertion orientation Landscape IMPORTANT • Insert cards one at a time. • Be careful when inserting cards to avoid damaging them. Chapter 2 Handling...

  • Page 26: Preparing The Scanner

    Preparing the Scanner When placing a document in the scanner, pull out the document eject tray so that it matches the size of the document, and then move the feed selection lever to the appropriate position for the desired feed method (Page Separation ON or OFF) for the document.

  • Page 27: Feed Selection Lever

    You can also connect a USB keyboard and USB mouse to operate the ScanFront. IMPORTANT • The scanner will not start if you turn the power ON while a USB memory device is inserted. Insert the USB memory device after the scanner has started up.

  • Page 28: Placing Documents

    Placing Documents When placing documents into the scanner, place them face down into the tray with the top edge of the document at the bottom of tray. ❏ Placing a Document Follow the procedure below to place a document. Adjust the document guides to be wider than the width of the document.

  • Page 29: Placing A Folded Document

    Legal/A4 and therefore do not fit in the feeder. (The maximum size is 11" X 17"/A3.) To use the function, fold the document in half lengthwise and place it into the feeder. The ScanFront 300/300P will scan both sides and combine the scanned images into a single image. IMPORTANT •...

  • Page 30: Placing A Card

    • Pull the lock lever and open the panel unit before removing a placed card. Inserting a finger into the scanner while the panel unit is closed may result in an injury. Lock lever...

  • Page 31: Clearing A Paper Jam Or Double Feed Error

    Clearing a Paper Jam or Double Feed Error When a paper jam or double feed error is detected, feeding and scanning stops. Check the displayed message. If a paper jam or double feed error is detected at the first page of a document, the following messages appear. Hint •...
  • Page 32 IMPORTANT When the message above is displayed and the scanner transitions to Low Power Mode, all of the data scanned up until that point is discarded. (See “Low Power Mode” on p. 6-31.) Remove the scanned documents from the document eject tray, and any documents remaining in the document feed tray.

  • Page 33: Fingerprint Sensor (Scanfront 300P)

    ● Touching the fingerprint sensor while charged with static electricity may cause the fingerprint sensor or scanner unit to malfunction. Before touching the fingerprint sensor, discharge any static electricity by touching a piece of metal. Be especially careful during dry periods, such as the winter season, when the likelihood of being charged with static electricity is high.

  • Page 34: Fingerprint Authentication

    ❏ Fingerprint Authentication ● Follow the procedure below to use fingerprint registration and authentication. 1. Align the first joint of a finger on the sensor and press the finger on the fingerprint sensor. 2. Keep the finger pressed while slowly sliding it straight at a constant speed to scan the fingerprint.

  • Page 35: Chapter 3 Scanfront Setup

    4. Configuring Administrator Settings ... 3-8 Logging In to the Administrator Settings ...3-8 Network Settings ...3-9 Administrator Password ...3-9 Backup/Restore Setting Information ...3-10 Select Login Type ...3-10 Roller Counter Reset...3-11 Format ScanFront 300 ...3-11 Touch Panel Adjustment ...3-11 Display Language Setting ...3-12 Network Test ...3-12...

  • Page 36: Before Setting Up The Scanner

    Before Setting Up the Scanner Before setting up the scanner, you need to move it to the installation site, and connect the AC adaptor and network cable. ❏ Installation Location The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environmental requirements.

  • Page 37: Connecting The Ac Adapter

    Follow the procedure shown below to connect the AC adapter. CAUTION Make sure to use only the AC adapter and power cord included with the scanner. a Connect the power cord and AC adapter. b Insert the plug of the AC adapter into the power connector.

  • Page 38: Turning The Power On And Off

    Turning the Power ON and OFF Use the power switch to turn the scanner ON, and press the [Power off] button on the touch panel to turn it OFF. ❏ Turning the Power ON Press the power switch to turn the scanner ON. The power indicator lights, and the Home screen or the login screen appears.

  • Page 39: Configuring The Scanner Settings

    Configuring the Scanner Settings The scanner setup consists of configuring the initial network settings from the [Administrator setting] screen, and then configuring the settings needed to use the scanner as described in ❏ Administrator Settings The following items are available for administrator settings. For details,...

  • Page 40: Web Menu (Administrator Mode)

    Job Button Settings User Mode, you can register and edit the My Job Button. Device Configuration Configure the scanner settings. Confirm the [Device Name] and [IP Address] Network Settings settings of the scanner. Set the language displayed on the touch panel and Language/Timezone the geographic region where it will be used.
  • Page 41 Register the computer on the network on which Server ScanFront Service is installed. System Settings Configure the settings for managing the scanner. Backup / Restore Back up or restore the scanner settings. Module Version Display the version information, and update the Information version, of the ScanFront module.

  • Page 42: Configuring Administrator Settings

    Enter the administrator password and log in to configure administrator settings. ❏ Logging In to the Administrator Settings Follow the procedure below to configure the [Device name] and [IP address] needed to connect the scanner to a network. Press [Administrator setting].

  • Page 43: Network Settings

    • The device name is the name for the scanner used on the network. When changing this setting, make sure to select a unique name that is different from those of all other devices.

  • Page 44: Backup/Restore Setting Information

    ScanFront. ScanFront” on p. 10-13.) Hint • Scanner setting information can be backed up to a folder on a USB memory device if the device is inserted when [Backup / Restore all settings] is pressed.

  • Page 45: Roller Counter Reset

    9-8. ❏ Format ScanFront 300 Initialize the ScanFront 300 clears all the settings registered to the ScanFront. Initialize the ScanFront 300 at the following times. For details, see “Initializing ScanFront” on p. When submitting the ScanFront for repairs Before you submit the ScanFront for repairs, initialize the ScanFront to protect the saved user information.

  • Page 46: Display Language Setting

    ❏ Display Language Setting You can select the language displayed on touch panel. If you change this setting, restart the scanner. Hint The display language setting can also be configured in [Language/Timezone] on the Web Menu (Administrator Mode) (see p.

  • Page 47: Chapter 4 Scanfront Service

    Chapter 4 ScanFront Service 1. About ScanFront Service... 4-2 2. Installing ScanFront Service ... 4-3 System Requirements...4-3 Installation ...4-3 3. ScanFront Service Setup... 4-6 ScanFront Settings...4-6 Changing the Port Number Used for Communication ...4-6...

  • Page 48: About Scanfront Service

    About ScanFront Service ScanFront Service is software that supplements the network functions of the ScanFront. To use this software, install it on a computer connected to the same network as the ScanFront. (The computer on which ScanFront Service is installed will be herein referred to as the “ScanFront Service Server”.) By configuring a ScanFront Service Server, you can send scanned images to locations on the network, such as the...

  • Page 49: Installing Scanfront Service

    Installing ScanFront Service ❏ System Requirements Install ScanFront Service on a computer that is connected to the same network as the ScanFront, and that meets the following requirements. Operating System ● Windows XP ● Windows Server 2003 ● Windows Vista ●...
  • Page 50 Read the license agreement, click [I Agree] if you agree to it, and then click [Next]. A screen for selecting the installation folder appears. Click [Next]. A screen for entering account information appears. Enter the account information, and click [Next]. Use an administrator account on the computer on which the service will be installed.
  • Page 51 Specify [Execute now] if you want to start the service immediately, or [Execute later] if you want to start the service after restarting the computer, and then click [Next]. An install confirmation screen appears. Click [Next]. Installation starts. When installation is complete, a screen indicating that installation is complete appears.

  • Page 52: Scanfront Service Setup

    If port number 50000 is already in use, for example, and you want to use a different port number for communication with the ScanFront, modify the following ini file before specifying the new port number. Folder: C:\Program Files\Canon Electronics Inc\ScanFront Service\etc File name: ScanFront.ini Area to be modified: Replace the port number that appears in “port=50000”...
  • Page 53 Chapter 5 Operating Procedures 1. Flow of Scanner Operations ...5-2 2. Turning the Power ON and OFF ...5-3 Turning the Power ON... 5-3 Turning the Power OFF ... 5-3 3. Login Screen ...5-4 Login Screen Types... 5-4 When Using Server Authentication... 5-4 List Type Login ...

  • Page 54: Chapter 5 Operating Procedures

    Flow of Scanner Operations The procedure and screen transitions for the process from turning the scanner ON, to sending an image file are as follows. For descriptions of the various settings, refer to the appropriate reference pages. No user is registered...

  • Page 55: Turning The Power On And Off

    Turning the Power ON and OFF Use the power switch to turn the scanner ON, and press the [Power off] button on the touch panel to turn it OFF. ❏ Turning the Power ON Press the power switch to turn the scanner ON. The power indicator lights, and the Home screen or the login screen appears.

  • Page 56: Login Screen

    Login Screen The login screen appears at the startup when the scanner is turned ON. ❏ Login Screen Types There are two types of login screen: a list type login screen for selecting from a list of registered users, and a key in type login screen for entering a user name and password.

  • Page 57: List Type Login

    The keyboard screen appears. Chapter 5 Operating Procedures Enter a password and then press [OK]. IMPORTANT Passwords are case-sensitive. Make sure to enter the password correctly. Press [Login] to log in to the scanner. The Home screen (or Job Button screen) appears.

  • Page 58: Key In Type Login

    • If you do not know the user name and password registered for server authentication, contact the domain server administrator. Chapter 5 Operating Procedures Press [Login] to log in to the scanner. The Home screen (or Job Button screen) appears.

  • Page 59: Fingerprint Authentication (Only Available With The Scanfront 300P)

    ❏ Fingerprint Authentication (Only Available with the ScanFront 300P) Use the procedure below for fingerprint authentication. For details on fingerprint registration, see “Fingerprint Registration (Only Available with the ScanFront 300P)” on p. 5-10. Perform fingerprint authentication using the finger with the registered fingerprint. IMPORTANT Perform finger authentication by gently pressing the finger while slowly sweeping it at a constant speed to scan the fingerprint.

  • Page 60: Screen Displayed After Login

    Screen Displayed after Login You can set the screen (Home screen or Job Button screen) that is displayed after a user logs in. ❏ Home Screen a Select destination (E-mail, FTP, FAX, Shared folder, USB memory, and Printer) buttons These buttons open an address selection screen. “Scanning Procedures”...

  • Page 61: User Settings Screen

    User Settings Screen The User Settings screen enables you to edit the user password and register a fingerprint (only available with the ScanFront 300P). ❏ Change Password You can register a new user password or change a user password registered via the Web menu. Hint The old password does not need to be entered in order to change a password.

  • Page 62: Fingerprint Registration (Only Available With The Scanfront 300P)

    Fingerprint Registration (Only Available with the ScanFront 300P) Fingerprint authentication is a function for registering the fingerprints of users that will log in when the device authentication or server authentication method is used, and enables users to log in by authenticating their fingerprints. When fingerprint authentication is used, there is no need to select a user in the list type login screen or enter a user name and password in the key in type login screen.

  • Page 63: Registering A Fingerprint

    ❏ Registering a Fingerprint Register a fingerprint from the User Settings screen accessed from the Home screen. IMPORTANT If the Home screen is not displayed, use of the Home screen has been restricted for the user by the ScanFront administrator. Confirm this with the administrator.
  • Page 64 Perform an authentication test for the registered fingerprint by scanning your fingerprint. Press [Close] to end fingerprint registration. IMPORTANT If you want to change the registered fingerprint, start registration again from the beginning. Chapter 5 Operating Procedures 5-12...

  • Page 65: Scanning Procedures

    Scanning Procedures You can perform scanning from the Home screen or the Job Button screen. ❏ Scanning From the Home Screen Press a destination selection (E-mail, FTP, Fax, Shared folder, or USB memory) button to open an address selection screen and then select an address to send an image file.

  • Page 66: Scanning From The Job Button Screen

    “Flow of Scanner Operations” on p. • Job buttons cannot be used to save image files to USB memory or send them to printers for printing.

  • Page 67: Address Selection Screen

    ❏ Address Selection Screen From the address selection screen, you can select the address to send an image file and register addresses. a Address Book type Selects the address book type (Shared Address Book or My Address Book). If the address book server setting is enabled, [LDAP Address Book] is added.

  • Page 68: Usb Memory Screen

    ❏ USB Memory Screen The USB Memory screen enables you to specify the folder in the USB memory to save the image file. a Path Enter the folder path of the USB memory. You can also press [Downward] to select a folder. b USB Memory Display Displays the inserted USB memory.

  • Page 69: Print Settings Screen

    ❏ Print Settings Screen The print settings screen enables you to specify the printer, paper size, and other print settings. a Printer name Select the printer that will be used to print the scanned images. Printers that are compatible with the ScanFront Service Server can be selected.

  • Page 70: Scanning

    ❏ Scanning This section describes the procedure for scanning. If you want to save the image file to USB memory, specify the folder in the USB memory to save the image file in Steps 2 to 4. (See “USB Memory Screen” on p. 5-16.) Select a destination.
  • Page 71 Step 10 appears. • When the confirmation message is left displayed and the scanner transitions to Low Power Mode, all of the data scanned up until that point is discarded. Mode” on p. 6-31.) Check the document and go to the next step.
  • Page 72 Check the scanned images. : Display the image of the next page. : Display the image of the previous page. : Move the viewing area around an image when an enlarged view of the image is shown. : Rotate the image 90 degrees counterclockwise. : Rotate the image 90 degrees clockwise.
  • Page 73 Press [Send]. The address confirmation message appears. IMPORTANT If [Confirm addresses before sending] is set to [OFF] in Delivery Options of the Scan/Delivery Options screen, the image is sent without displaying the address confirmation screen and the operation ends. Chapter 5 Operating Procedures Confirm the address and press [OK] to send the scanned image.

  • Page 74: Registering And Editing Addresses

    Registering and Editing Addresses If an address to which you want to send an image file is not registered in the address book or the information of a registered address has not been updated, use the procedure below to register a new address or modify an address in the address book. ❏...
  • Page 75 Hint If the path of the sub-folder is unknown, use the procedure below to specify the sub-folder. 1. Enter the host name, user name, password, and domain, and then press [Browse] to access the computer that is making the shared folder public. Sub-folders on computers running Windows 7 or Windows Server 2008 R2 cannot be browsed by pressing the [Browse] button.
  • Page 76 Fax Registration Screen • Name Enter the name to appear in the address book. • Fax number Enter the recipient fax number. Group Registration Screen • Name Enter the name that you want to appear in the address book. Chapter 5 Operating Procedures •...

  • Page 77: Modifying An Address

    ❏ Modifying an Address Modify an address when there is a send error because the information of the transfer destination registered for the address is wrong or has been changed. Select the type of the address to modify and press [Details].
  • Page 78 A confirmation message appears. Press [New] and paste the address. Hint If the address book already has an address with the same name as the pasted one, the following message appears. • If you select [New], an address with the same name is created in the address book.

  • Page 79: Scan/Delivery Options

    Scan/Delivery Options This section describes the scan settings and send settings for the scanner. a Address Display Area Displays the selection that you made on the address selection screen or the addresses registered to the job button. b Details Displays detailed information for the address with the colored background.

  • Page 80: Scan Settings

    ❏ Scan Settings The scan settings include basic condition settings (page size, mode, resolution, scanning side, and brightness) and detailed settings for scanning. Basic Condition Settings Paper size Mode Resolution Paper Size Select the size of the document you want to scan. Hint •...
  • Page 81 (50 mm) or more. It does not function if only a slight portion of the document is overlapping. • When using the ScanFront 300, the [Double feed detection by Ultrasonic] setting is set to [OFF]. • When [Scanning Side] is set to [Folio], [Double feed detection by Ultrasonic] is grayed out and cannot be selected.
  • Page 82 The scanning speed may be reduced when [Auto] is selected. Chapter 5 Operating Procedures Deskew The scanner detects from the scanned image that the document was fed askew and then straightens the image. • Prefer Quality Image processing is performed to minimize the loss of quality of an image that has deteriorated as result of deskewing.
  • Page 83 Hint When using bleed-through reduction, adjust the bleed-through reduction level to match the type of document. Contrast Adjust the contrast for the images to scan. Back side Brightness/contrast This is enabled when you scan both sides of a document and should be used when the document has front and back sides of different density.

  • Page 84: File Formats

    ❏ File Formats You can select from the three available file formats TIFF, JPEG, and PDF, and the modes available for scanning vary, depending on the file format setting. p. 5-28.) TIFF format Select [Single page (Front/back separate file)] to save each side of each page as a separate image file, [Single page (Front/back same file)] to save each page as a separate image file, or [Multi page] to save one image file...

  • Page 85: Security Settings For Pdf Files

    ❏ Security Settings for PDF Files Apply security to the PDF file. Encryption Level High (128-bit RC4) and low (40-bit RC4) level settings are available. IMPORTANT Using the High (128-bit RC4) level setting is recommended. The Low (40-bit RC4) level setting provides less security. Requires a password to open the document Viewing of the document is restricted by a password.

  • Page 86: Delivery Options

    Specify a name for the image file to be sent. Auto file name The scanner adds 17 digits that indicate the date and time to the file name of the image to be sent. Ex.) May 14, 2010, 3:40:30 p.m.
  • Page 87 Screen after sending Select the screen to display after sending images. • Home screen (Job Button screen) Redisplay the Home screen (Job Button screen) after sending images. IMPORTANT • The [Screen after Login] setting that is set via the Web menu by the user applies to the Home screen (Job Button screen) setting.

  • Page 88: Chapter 6 Web Menu (Administrator Mode)

    Chapter 6 Web Menu (Administrator Mode) 1. Web Menu Overview ...6-2 2. Logging In to the Web Menu ...6-5 3. User Administration ...6-6 Registering New Users... 6-7 Restricting User Functions ... 6-10 Editing Users ... 6-11 Exporting and Importing Users ... 6-12 4.

  • Page 89: Web Menu Overview

    • For a Web browser, use Microsoft Internet Explorer 6.0 or later or Firefox 3.5 or later. • In some cases, settings cannot be changed from the Web Menu when the ScanFront administrator or another user is logged in to the scanner.
  • Page 90 Server Settings (See “Server Settings” on p. 6-33.) Use to configure mail server settings for sending e-mail from the scanner, settings for using an authentication server compatible with a directory service, settings for using an address book server compatible with LDAP,...

  • Page 91: User Mode

    User Mode For details on configuring the User Mode settings, see a User Settings (See “User Settings” on p. 8-4.) Use to change the user settings. b Address Book Settings (See “Address Book Settings” on p. 8-8.) Use to register and manage entries in the Shared Address Book, and the My Address Book provided for each user.

  • Page 92: Logging In To The Web Menu

    You can log in to the Web Menu using the following procedure. IMPORTANT Use the device name or the IP address assigned to the scanner as the URL for accessing the Web Menu. For details on the device name and the IP address, see “Configuring Administrator Settings”...

  • Page 93: User Administration

    [Select All] button Selects all of the displayed users. c [Except All] button Deselects all of the displayed users. d Export from ScanFront 300 Exports the user data as a file. (See “Exporting and Importing Users” on p. 6-12.) e Import to ScanFront 300 Imports a previously exported user data file.

  • Page 94: Registering New Users

    • Password (confirmation) Enter the same password again for confirmation. • Mail Address Enter the originating address for e-mail sent from the scanner. IMPORTANT • Users are not permitted to register and change e-mail addresses. Make sure e-mail addresses are registered and changed by the administrator.
  • Page 95 Job Button Screen IMPORTANT The setting for the startup screen after login also affects which screen appears after a scanned image is sent. (See “Delivery Options” on p. 6-21.) Custom File Name Settings Specify the method in which file names used for saving scanned images are created.
  • Page 96 Index Settings Specify the content of index files (metadata) that are attached to scanned image files. Components of the index file will be included in the order that they appear on this screen. IMPORTANT The following characters cannot be used in strings contained in the index file: &...

  • Page 97: Restricting User Functions

    Registers a user with the specified parameters, and updates the display on the scanner. Hint • When a user is registered, the startup display on the scanner switches from the Home screen to the Login screen. “Login Screen” on p. 5-4.) •...

  • Page 98: Editing Users

    Restriction to Send Restricts the destinations to which the scanner can send images. Deselect a destination to disable it. Ex.) When the destinations are restricted to shared folders only: Restriction to Edit Restricts the ability to edit address books and job buttons.

  • Page 99: Exporting And Importing Users

    ScanFront unit to the other units. Exporting from the Scanner You can save the user data to a specified folder. Select the user to export. Click [Export from ScanFront 300]. Click [Save], specify a save location, and save the user data. 6-12...
  • Page 100 Importing to the Scanner You can import previously exported user data to the scanner. Click [Import to ScanFront 300]. Click [Browse] and specify a previously exported user settings file. Select a processing method for importing the user settings file. • Replaces the whole data: Deletes the currently registered user and overwrites it with the imported user data.

  • Page 101: Address Book Settings

    LDAP Address Book is selected. (You can manage the My Address Book provided for each user from the User Administration menu.) b Export from ScanFront 300 Exports the address book data as a file in CSV format. “Exporting and Importing Address Books” on p. 6-18.) c Import to ScanFront 300 Imports a previously exported address book data file.

  • Page 102: Registering New Addresses

    (E-mail, FTP Server, Shared folder, Fax, or Group). Address type: E-mail This option registers an e-mail address. Name Enter the name to display on the scanner. E-mail Address Enter the destination e-mail address. [OK] button Registers a new e-mail address with the specified parameters.
  • Page 103 This option registers a folder shared publicly on the network. Name Enter the name to display on the scanner. Computer Name (Host Name) Enter the name of the computer containing the publicly shared folder. When the ScanFront Service is running, you can enter the IP address instead of a host name.
  • Page 104 99 addresses can be registered to 1 group. Name Enter the name to display on the scanner. Add from Address Book Allows you to select an address from an address book, add it to the group, and display it in the list.

  • Page 105: Copying Addresses

    ScanFront unit to the other units. Exporting from the Scanner You can save the address book data to a specified folder. Click [Export from ScanFront 300]. 6-18...
  • Page 106 ScanFront. Importing to the Scanner You can import previously exported address book data to the scanner. Click [Import to ScanFront 300]. Click [Browse] and specify a previously exported address book settings file. Select a processing method for importing the address book settings file.

  • Page 107: Job Button Settings

    You can only select Shared Job Button here. You can manage the My Job Button, provided for each user, from the User Administration menu. b Export from ScanFront 300 Exports the job button data as a file in DAT format. “Exporting and Importing Job Buttons” on p. 6-27.) c Import to ScanFront 300 Imports a previously exported job button data file.

  • Page 108: Registering New Job Buttons

    ❏ Registering New Job Buttons Click [New Job Button] to register a new job button. Job Button Settings Name of Job Button Enter the job button name to display on the touch panel. Hint • Job buttons are sorted and displayed by job button name. If you want to set to display job buttons in a particular order, insert sequential letters or numbers before the name when registering each job button.

  • Page 109: Scan Settings Overview

    Action when the same named file exists Select the action to take when a file of the same name exists at the destination. • Display a message Displays a message confirming that the file will be overwritten. • Abort sending Cancels sending.
  • Page 110 Select the scanning mode (Black and White, Error Diffusion, Text enhance, Gray, Color, Auto Color Detection). When [Auto Color Detection] is selected, the scanner automatically detects whether the document is color or black and white. When this option is selected, you can also configure the following settings.
  • Page 111 Add Date to File name The scanner adds 17 digits that indicate the date and time to the file name of the image to be sent. Ex.) May 14, 2010, 3:40:30 p.m. yyyymmdd: File name + 20100514154030123 mmddyyyy: File name + 05142010154030123 ddmmyyyy: File name + 14052010154030123 * The last three digits indicate the number of milliseconds.
  • Page 112 [Same as front] check box. Double feed detection by Ultrasonic (Only available with the ScanFront 300P) The scanner uses an ultrasonic sensor to detect when two or more documents are fed together, and stops feeding when a double feed is detected.

  • Page 113: Copying Job Buttons

    IMPORTANT • Using the length of the first document page as a reference, the scanner detects a double feed when a subsequent page is longer or shorter than the reference page by 1.38" (35 mm) or more. • Set [Double feed detection by length] to [OFF] when scanning a document that contains pages of different lengths.

  • Page 114: Editing Jobs

    Chapter 6 Web Menu (Administrator Mode) Exporting from the Scanner You can save the job button settings file to a specified folder. Click [Export from ScanFront 300]. Click [Save], specify a save location, and save the job button settings file. Importing to the Scanner You can import a previously exported job button settings file to the scanner.
  • Page 115 Chapter 6 Web Menu (Administrator Mode) Click [Execute]. Confirm the message that appears, and click [OK] to import the data. Hint When importing is completed, the following message appears. Click [OK] to return to Job Button Settings and confirm the imported job button.

  • Page 116: Device Configuration

    Device Configuration From the Device Configuration screen, you can configure the scanner settings. a Network Setting Confirm or change the network settings of the scanner. (See “Network Setting” on p. 6-30.) b Language/Timezone Configure the language displayed on the touch panel and the region where it is being used.

  • Page 117: Network Setting

    • The device name must begin with a letter. You cannot end the device name with a hyphen. • You must restart the scanner after changing the device name. Security of Web Menu Add a checkmark to always use SSL for communication with the Web Menu.

  • Page 118: Device Operation

    ❏ Device Operation You can configure the operation conditions of the scanner. Display Off Set the scanner to turn off the touch panel display after a specified period of inactivity. IMPORTANT When Display Off activates and the touch panel display turns off, touch the panel to restore the display.

  • Page 119: Administrator Settings

    ❏ Administrator Settings You can set the password and e-mail address of the Administrator. Administrator Password Change the Administrator password. Administrator Address Register the Administrator e-mail address. IMPORTANT • The e-mail address of the Administrator is used as the originating address when a user without a registered e-mail address sends an e-mail message.

  • Page 120: Server Settings

    IMPORTANT • You can simplify user administration on the scanner by using e-mail addresses registered on an LDAP server, or by logging in from user accounts that are registered on a domain server and are compatible with Active Directory or LDAP servers.

  • Page 121: E-Mail Server/Fax Settings

    Hint The scanner sends a large volume of data by e-mail. Make sure to confirm the mail server settings with your e-mail system administrator before configuring the settings. E-mail Server •...

  • Page 122: Authentication Server

    (from %u%) ❏ Authentication Server When using a domain server compatible with Active Directory or OpenLDAP, you can log in to the scanner with a user account registered on the domain server. In the authentication server settings, you can register the domain server to use as the authentication server.

  • Page 123: Address Book Server

    Hint Changing the password updates the password information saved on the scanner, but does not alter the password registered on the server. When server authentication is configured, list boxes for selecting device authentication or server authentication are added to the login screens of the ScanFront scanner and Web Menu (User Mode).

  • Page 124: Ntp Server

    ❏ NTP Server You can configure the NTP server settings to synchronize the ScanFront with the correct time. NTP Server Setting Select this check box to synchronize with the NTP server. NTP Server(primary) Enter the host name or IP address of the main NTP server. NTP Server(secondary) Enter the host name or IP address of the secondary NTP server.

  • Page 125: System Settings

    • Touch panel adjustment values b Module Version Information/Version Up Displays the OS and module version information of the scanner. You can also acquire a version update file to update the ScanFront version. (See “Module Version Information/Update” on p. 6-40.)

  • Page 126: Backup And Restore

    ❏ Backup and Restore You can backup or restore the scanner settings using the following procedure. Backup All Settings This option saves all the ScanFront settings to a specified folder. IMPORTANT The following settings are not included in the backup data because they are unique to the scanner unit: •...

  • Page 127: Module Version Information/Update

    Confirm that no administrator or user is logged in to the scanner. Hint If a user or administrator is logged in to the scanner, an error will occur when the restoration is performed. Click [Browse], and specify the backup data to use.
  • Page 128 Updating the Scanner You can update the scanner with an acquired update file. IMPORTANT • Make sure to back up your scanner data before performing a version update. • Use the following procedure to update the scanner. Once the version update starts, do not touch the scanner until it restarts.

  • Page 129: Log Settings

    ❏ Log Settings You can configure settings for log files. Make Log File Select this check box to create a log file. PC Name (Host Name) Enter the name of the computer containing the publicly shared folder where the log file will be saved. Location Enter the name of the shared folder.
  • Page 130 Chapter 7 ScanFront Administration Tool 1. About ScanFront Administration Tool ... 7-2 2. Installing ScanFront Administration Tool ... 7-3 System Requirements...7-3 Installation ...7-3 3. ScanFront Administration Tool Setup ... 7-5 Starting ScanFront Administration Tool ...7-5 Registering ScanFront Scanners ...7-5 4. Managing the ScanFront Scanners ... 7-6 Selecting a ScanFront...7-6 Checking ScanFront Connections...7-6 Changing Passwords ...7-6...

  • Page 131: About Scanfront Administration Tool

    Chapter 7 ScanFront Administration Tool About ScanFront Administration Tool ScanFront Administration Tool is software that allows you to manage multiple ScanFront scanners at one time. To use this software, install it on a computer connected to the same network as the ScanFront scanners. The following operations can be performed for ScanFront scanners on the same network.

  • Page 132: Installing Scanfront Administration Tool

    Installing ScanFront Administration Tool ❏ System Requirements Install ScanFront Administration Tool on a computer that is connected to the same network as the ScanFront scanners, and that meets the following requirements. Operating System ● Windows XP (32 bit/64 bit) ● Windows Server 2003 (32 bit/64 bit) ●...
  • Page 133 Change the install location and user setting if necessary, and click [Next]. Click [Next]. Installation starts. When installation is complete, a screen indicating that installation is complete appears. Chapter 7 ScanFront Administration Tool Click [Close].

  • Page 134: Scanfront Administration Tool Setup

    Quitting ScanFront Administration Tool Click [Close] in the [File] menu. ❏ Registering ScanFront Scanners To manage a ScanFront scanner using ScanFront Administration Tool, add the ScanFront to the ScanFront Administration Tool list as follows. Click [Add] in the [Edit] menu.

  • Page 135: Managing The Scanfront Scanners

    If you select [Except All], all of the selections in the list will be cleared. ❏ Checking ScanFront Connections Select a ScanFront scanner in the list, and click [Check the connection] to check the connection of the selected ScanFront.

  • Page 136: Changing Ip Addresses And Device Names

    • Click [Back] to close the [Details] window. ❏ Displaying the Web Menu When you select a ScanFront scanner in the list and click the [Open Web Menu] button, the Web browser starts and the Web Menu for the selected ScanFront is displayed.

  • Page 137: Importing/Exporting Administration Data

    Chapter 7 ScanFront Administration Tool [Export User Data] Save the user data of all selected ScanFront scanners to any location on the computer. [Version Up] Load ScanFront firmware stored on the computer, and update the firmware version of all selected ScanFront scanners.

  • Page 138: Chapter 8 Web Menu (User Mode)

    Chapter 8 Web Menu (User Mode) 1. Web Menu Overview ... 8-2 2. Logging In to the Web Menu... 8-3 3. User Settings ... 8-4 User Settings...8-5 4. Address Book Settings ... 8-8 Registering New Addresses...8-10 Copying Addresses ...8-13 Exporting and Importing Address Books...8-13 5.

  • Page 139: Web Menu Overview

    • For a Web browser, use Microsoft Internet Explorer 6.0 or later or Firefox 3.5 or later. • In some cases, settings cannot be changed from the Web Menu when the ScanFront administrator or another user is logged in to the scanner.

  • Page 140: Logging In To The Web Menu

    You can log in to the Web Menu using the following procedure. Hint Use the device name or the IP address assigned to the scanner as the URL for accessing the Web Menu. Contact the ScanFront administrator for the device name and the IP address.

  • Page 141: User Settings

    Chapter 8 Web Menu (User Mode) User Settings From the User Settings screen, you can change the information of a user logged in by Device Authentication. a Setting (See “User Settings” on p. 8-4) Allows you to edit a user’s settings.

  • Page 142: User Settings

    • When entering a [Password], select the [Change Password] check box before entry. • [Change Password] updates the password information saved on the scanner, but does not alter the password registered on the server. • For a user logged in by Server Authentication, you can only select a setting for [Screen after Login].
  • Page 143 Custom File Name Settings Specify the method in which file names used for saving scanned images are created. When you select to use custom file names during a scanning procedure, the image files will be saved under file names that are determined by the settings configured here.
  • Page 144 • Index string/Field name Enter a string for the index. You can change the default field name (“String”) as necessary. • User name Select the [Enable] check box to include the user name in the index file. You can change the default field name (“User”) as necessary.

  • Page 145: Address Book Settings

    LDAP address book has been granted to the user. The address type is set to [E-mail] when the LDAP Address Book is selected. b Export from ScanFront 300 Exports the address book data as a file in CSV format. “Exporting and Importing Address Books” on p. 8-13.) c Import to ScanFront 300 Imports a previously exported address book data file.
  • Page 146 Chapter 8 Web Menu (User Mode) IMPORTANT If the ScanFront administrator has restricted editing of the address books, the following Address Book settings apply. For details, consult the ScanFront administrator. • If editing is restricted for only one address book (either the My Address Book or the Shared Address Book), users can only copy addresses from the restricted address book and paste them into the unrestricted address book.

  • Page 147: Registering New Addresses

    (E-mail, FTP Server, Shared folder, Fax, or Group). Address type: E-mail This option registers an e-mail address. Name Enter the name to display on the scanner. E-mail Address Enter the destination e-mail address. [OK] button Registers a new e-mail address with the specified parameters.
  • Page 148 This option registers a folder shared publicly on the network. Name Enter the name to display on the scanner. Computer Name (Host Name) Enter the name of the computer containing the publicly shared folder. When the ScanFront Service is running, you can enter the IP address instead of a host name.
  • Page 149 99 addresses can be registered to 1 group. Name Enter the name to display on the scanner. Add from Address Book Allows you to select an address from an address book, add it to the group, and display it in the list.

  • Page 150: Copying Addresses

    ScanFront unit to the other units. Exporting from the Scanner You can save the address book data to a specified folder. Click [Export from ScanFront 300]. Click [Save], specify a save location, and save the address book data.
  • Page 151 Importing to the Scanner You can import previously exported address book data to the scanner. Click [Import to ScanFront 300]. Click [Browse] and specify a previously exported address book settings file. Select a processing method for importing the address book settings file.

  • Page 152: Job Button Settings

    Select the job button (Shared Job Button or My Job Button) that you want to edit. b Export from ScanFront 300 Exports the job button data as a file in DAT format. “Exporting and Importing Job Buttons” on p. 8-23.) c Import to ScanFront 300 Imports a previously exported job button data file.
  • Page 153 Chapter 8 Web Menu (User Mode) IMPORTANT If the ScanFront administrator has restricted editing of the job buttons, the following Job Button settings apply. For details, consult the ScanFront administrator. • If editing is restricted for only one set of job buttons (either the My Job Button or the Shared Job Button), users can copy job buttons from the restricted set of job buttons and paste them into the unrestricted set.

  • Page 154: Registering New Job Buttons

    ❏ Registering New Job Buttons Click [New Job Button] to register a new job button. Job Button Settings Name of Job Button Enter the job button name to display on the touch panel. Hint • Job buttons are sorted and displayed by job button name. If you want to set to display job buttons in a particular order, insert sequential letters or numbers before the name when registering each job button.

  • Page 155: Scan Settings Overview

    Action when the same named file exists Select the action to take when a file of the same name exists at the destination. • Display a message Displays a message confirming that the file will be overwritten. • Abort sending Cancels sending.
  • Page 156 Select the scanning mode (Black and White, Error Diffusion, Text enhance, Gray, Color, Auto Color Detection). When [Auto Color Detection] is selected, the scanner automatically detects whether the document is color or black and white. When this option is selected, you can also configure the following settings.
  • Page 157 Add Date to File name The scanner adds 17 digits that indicate the date and time to the file name of the image to be sent. Ex.) May 14, 2010, 3:40:30 p.m. yyyymmdd: File name + 20100514154030123 mmddyyyy: File name + 05142010154030123 ddmmyyyy: File name + 14052010154030123 * The last three digits indicate the number of milliseconds.
  • Page 158 [Same as front] check box. Double feed detection by Ultrasonic (Only available with the ScanFront 300P) The scanner uses an ultrasonic sensor to detect when two or more documents are fed together, and stops feeding when a double feed is detected.

  • Page 159: Copying Job Buttons

    Document orientation Rotates the scanned image to the specified angle. Hint When [Auto] is selected, the scanner detects text orientation within the document and rotates the image so that the orientation of the text is correct. IMPORTANT The scanning speed may be reduced when [Auto] is selected.

  • Page 160: Editing Jobs

    Chapter 8 Web Menu (User Mode) Exporting from the Scanner You can save the job button settings file to a specified folder. Click [Export from ScanFront 300]. Click [Save], specify a save location, and save the job button settings file. Importing to the Scanner You can import a previously exported job button settings file to the scanner.
  • Page 161 Chapter 8 Web Menu (User Mode) Click [Execute]. Confirm the message that appears, and click [OK] to import the data. Hint When importing is completed, the following message appears. Click [OK] to return to Job Button Settings and confirm the imported job button.

  • Page 162: Chapter 9 Maintenance

    Chapter 9 Maintenance 1. Routine Cleaning ... 9-2 Cleaning the Scanner Unit ...9-2 Cleaning the Touch Panel...9-2 Cleaning the Fingerprint Sensor (ScanFront 300P)...9-2 Cleaning the Scanning Glass and Rollers...9-3 Cleaning the Retard Roller...9-5 Cleaning the Feed Roller ...9-6 2. Replacing the Rollers and Document Holding Guide ...

  • Page 163: Routine Cleaning

    Routine Cleaning Clean the scanner on a regular basis, as described below, to maintain scanning performance. CAUTION • When cleaning the scanner, do not spray water or detergent directly on the scanner. Doing so may damage precision mechanisms, such as the light source.

  • Page 164: Cleaning The Scanning Glass And Rollers

    There is one scanning glass for the front side of documents, and another for the back side. Wipe both of them clean. CAUTION Do not spray water or detergent directly on the scanner. Doing so may damage precision mechanisms, such as the light source.
  • Page 165 IMPORTANT After you remove the retard roller and feed roller and finish cleaning them, make sure to reattach them to the scanner. Gently close the panel unit. Press on both sides of the unit until you hear a click, which indicates the unit is locked.

  • Page 166: Cleaning The Retard Roller

    Remove any dirt from the roller using a cloth that has been soaked in water and thoroughly wrung out. Place the roller in the roller compartment inside the roller cover, and then align the notch in the roller with the shaft of the scanner. Chapter 9 Maintenance...

  • Page 167: Cleaning The Feed Roller

    Slide the roller lock lever in the direction of the arrow, and then insert it into the hole of the retard roller. Lower the lever to lock the shaft of the retard roller into position. Close the roller cover. Make sure that you hear a click, which indicates the cover has returned to its original position.
  • Page 168 Align the notch in the shaft of the roller with the shaft of the scanner, and place the feed roller into position. Move the roller lock lever in the direction of the arrow, and then insert it into the hole in the feed roller.

  • Page 169: Replacing The Rollers And Document Holding Guide

    The Exchange Roller Kit is a kit consisting of replacements for the feed roller, retard roller, and document holding guide. For details, contact your local authorized Canon dealer or service representative. Product name: Exchange Roller Kit Product code: 4593B001AA Retard roller...

  • Page 170: Checking The Page Count And Resetting The Counter

    Open the retard roller cover, and pull it out straight. Hook the new document holding guide (four hooks) onto the roller cover, and slide it down to set it in place. Insert the retard roller cover straight with the document holding guide attached. Replacing the Feed Roller Cover Open the feed roller cover, and pull it out straight.
  • Page 171 Pages scanned from the previous roller change This counter is for the number of document pages fed by the scanner since the roller was replaced and the counter was reset. Press the [Reset] button to reset the counter. Press [Close] to log out of the Administrator setting screen.

  • Page 172: Chapter 10 Troubleshooting

    Chapter 10 Troubleshooting 1. Troubleshooting ... 10-2 2. Error Messages (ScanFront) ... 10-6 3. Error Messages (Web Menu)... 10-9 4. Adjusting the Touch Panel... 10-11 5. Initializing ScanFront ... 10-13...

  • Page 173: Troubleshooting

    The administrator has set user function restrictions. Solution Contact the administrator of the ScanFront. The scanner cannot connect to an FTP server that requires firewall Cause settings to be configured. Use an FTP server that does not require firewall settings to be Solution configured.
  • Page 174 The sender’s address is not Cause displayed at the destination of an e-mail message Solution Cause Cannot connect to the network (IP address conflict problem) Solution Cause Cannot connect to the network (LAN cable connection problem) Solution Cause Cannot connect to the network (device name conflict problem) Solution Cause...
  • Page 175 The scanning glass is dirty. Clean the scanning glass. (See p. 9-3.) If there are scratches on a scanning glass, contact your local authorized Canon dealer. The rollers are dirty. Clean the rollers. (See p. 9-3.) The rollers (consumable parts) have worn out.
  • Page 176 Check the connections of the AC adapter and power plug. If the problem is not resolved after checking the connections, contact your local authorized Canon dealer. A USB memory device in inserted in the scanner. Remove the USB memory device, and restart the scanner.

  • Page 177: Error Messages (Scanfront)

    Error Messages (ScanFront) If any of the following error messages appears, solve the problem as described in the corresponding solution. If you are unsure about any other message that appears, contact the support services. Failed to connect FTP server. Please set SMTP server address.
  • Page 178 File name. Solution Cause The character string includes invalid character. Solution Not enough memory to execute Cause current scanner settings. Please see “Troubleshooting” section at “INSTRUCTIONS” or “Operating Solution Guide”. Cause Log in failed. A version Password may be changed.
  • Page 179 When setting scanning conditions that require a large amount of memory capacity, an error message saying “Not enough memory to execute current scanner settings” may appear and you may not be able to scan the document. The following table details scanning conditions that may cause ScanFront to run out of memory. If scanning cannot be executed due to insufficient memory, refer to this table to reset scanning conditions.

  • Page 180: Error Messages (Web Menu)

    If you are unsure about any other message that appears, contact the support services. Same Username exists. Please change Username, and try again. Blank field exists. The scanner is busy. Please try again. Settings cannot be changed or stored. A user may be logged in to the device. Check the status of the device.
  • Page 181 Modifying settings is not possible because a user is logged in. Make the user log off and then try again. User data is trying to be exported from the scanner without a user being selected at the user settings screen.

  • Page 182: Adjusting The Touch Panel

    Adjusting the Touch Panel If there is no response when you press a button on the touch panel but there is a response when you press somewhere other than a button, the panel needs to be adjusted. Use the procedure below to adjust the touch panel. IMPORTANT •...
  • Page 183 Chapter 10 Troubleshooting IMPORTANT If you do not tap the panel within a period of 30 seconds after adjustment of the touch panel ends, the adjustment values will not take effect and the touch panel will return to the state prior to adjustment.

  • Page 184: Initializing Scanfront

    IMPORTANT Initializing the ScanFront deletes all registered information. Always back up the data prior to initialization. Log in to the Administrator setting screen. Press the [Format ScanFront 300] button. Chapter 10 Troubleshooting Confirm the message, and then press [Yes]. Confirm the message, and then press [Yes].

  • Page 185: Chapter 11 Appendices

    Chapter 11 Appendices 1. Specifications... 11-2 Unit Specifications...11-2 Network Specifications...11-3 Transfer Destinations ...11-3 AC Adapter...11-3 Consumable Parts...11-4 External Dimensions ...11-5 2. Index ... 11-6...

  • Page 186: Specifications

    Specifications ❏ Unit Specifications Type Pass-through desktop scanner with network compatibility Operation Panel 8.4" TFT-LCD touch panel SVGA (800 × 600 dot) display Scanning Document Specifications Width: 2" to 8 1/2" (50.8 mm to 216 mm) Length: 2 1/8" to 14" (53.9 mm to 355.6 mm) (up to 39.3"...

  • Page 187: Network Specifications

    Color Simplex 150 × 150 dpi 25 pages/min. 200 × 200 dpi 25 pages/min. Duplex 150 × 150 dpi 50 images/min. 200 × 200 dpi 40 images/min. Network Connector RJ-45 (10Base-T/100Base-TX) Interface Hi-Speed USB 2.0 ports (4) Other Double Feed Detection, Deskew, Folio, Long Document scanning, Skip Blank Page, Document orientation, Bleed-through reduction, Color drop-out/ enhancement, Fingerprint authentication (only...

  • Page 188: Consumable Parts

    If this happens, replace the rollers regardless of the page count. • For information about the Exchange Roller Kit, contact your local authorized Canon dealer or service representative. (See “Replacing 11-4 Chapter 11 Appendices...

  • Page 189: External Dimensions

    Chapter 11 Appendices ❏ External Dimensions 8.35" 8.66" 5.74" (212 mm) (220 mm) (139 mm) 11-5...

  • Page 190: Index

    Display Language Setting ... 3-12 Logging In to the Administrator Settings ... 3-8 Network Settings ... 3-9 Roller Counter Reset ... 3-11 ScanFront 300 Initialization ... 3-11 Select Login Type ... 3-10 Touch Panel Adjustment ... 3-11 Authentication Server ... 6-35 Auto Logout ...
  • Page 191 Key in Type ...5-4 List Type ...5-4 Server Authentication ...5-4 Low Power Mode ...6-31 Managing the ScanFront Scanners ...7-6 Moving the Scanner ...1-3 Names and Functions of Parts ...1-8 Network Cable ...3-3 Network Environment ...1-10 Network Setting (Web Menu) ...6-30 Paper Jam ...2-9...
  • Page 192 Safety Instructions ... 1-2 Scan Settings ... 5-28, 8-18 Basic Condition Settings ... 5-28 Detailed Settings ... 5-29 Scan Settings (Job Button) ... 6-22 Scan/Delivery Options ... 5-27 ScanFront Administration Tool ... 7-2 ScanFront Service ... 4-2 ScanFront Service Server ... 4-2 Scanning ...
  • Page 193 CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC.

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