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NEC DECT G355 Administrator's Manual

NEC DECT G355 Administrator's Manual

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Business Mobility (IP) DECT
DECT G355, G955 and I755 Handsets
Administrator Guide

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Summary of Contents for NEC DECT G355

  • Page 1 Business Mobility (IP) DECT DECT G355, G955 and I755 Handsets Administrator Guide...
  • Page 2 1200 JD HILVERSUM THE NETHERLANDS © NEC Nederland B.V. 2011 All right are reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. All brand names and product names in this document are trademarks or registered...
  • Page 3: Disclaimer

    Disclaimer NEC reserves the right to revise or make changes or improvements to the products described in the user manual or to this user manual itself at any time without obligation to notify any person of such revision or improvements.
  • Page 4: Revision History

    Revision history Revision history February, 2011 Creation of the Administrator Guide. Based on the User Manual for the G355, G955 and I755 DECT Handsets, dated October 2009. November, 2011 Adapted to handset software v03.09.
  • Page 5: Table Of Contents

    Contents Contents Disclaimer ................. 3 Revision history ..............4 Contents ................5 Introduction ............... 7 Used notation in this manual ........... 7 Use in environments with metal particles ......9 G355 and G955 ................9 I755....................9 Battery and charger information ........10 MEM card installation .............
  • Page 6 Contents Master Reset ..............26 Version ................27 Site Survey Mode ............28 Alternative for toggling the Site Survey Mode ....28 EEPROM Editor ............29 HS logs ................. 29 Reading the log information ............29 Reset information ................. 30 IPEI ................
  • Page 7: Introduction

    529 / EN 60529 and thereby offers more sturdiness. The I755 is therefore suitable for industrial and healthcare environments. NEC G355, G955 and I755 DECT Handsets are compatible both with traditional DECT and IP DECT systems. The G355, G955 and I755 DECT handsets should only be used in combination with DECT systems delivered by NEC.
  • Page 8 Introduction Press the indicated key. Use the keypad. Use (one of) the N keys AVIGATION Use L and/or R IGHT AVIGATION Use U and/or D key. AVIGATION Press (soft) key given between the brackets one … or more times Optional step(s): The following step(s) is (are) optional (and marked by a blue...
  • Page 9: Use In Environments With Metal Particles

    Because of this the I755 is at some places very magnetic and it will therefore attract metal objects. Metal particles might stick to the I755; this will not affect the operation. Nevertheless NEC strongly recommends using a protective pouch for the I755 DECT handset when it is used in an environment with small metal particles.
  • Page 10: Battery And Charger Information

    Battery and charger information Battery and charger information The G355, G955 and I755 DECT Handsets use rechargeable Lithium-Ion (3.7V, 650 mAh, 2.4 WH) battery packs. Only use batteries that come with the handset or dedicated spare batteries marked with “Battery Pack for G355/G955” or “Battery Pack for I755”...
  • Page 11 Battery and charger information Table 2: I755 Chargers and AC Adaptors Charger AC Adaptor I755 DECT Handset Ten Pao S008CM1200040 Desktop Charger I755 Charger Rack Ten Pao S040EM1200250...
  • Page 12: Mem Card Installation

    Bluetooth module installation MEM card installation The G355, G955 and I755 DECT Handsets can be equipped with a removable memory (MEM) card used to store configuration and user data on. The MEM card allows for: 1. Storage of more data than in just the handset’s memory; 2.
  • Page 13: Removing The Mem Card

    MEM card installation 2. Remove the battery compartment cover (for the G355 and G955) and the battery. 3. Slide in the MEM card from under the two small crescents and press it, as shown in Figure 1 4. Ensure that you have inserted the MEM card completely. 5.
  • Page 14 Bluetooth module installation 4. Lift up the top-end and slide out the MEM card under the two small crescents, as shown in Figure 2 5. Replace the battery pack. 6. G355 and G955: Replace the battery compartment cover. Please don’t bend the MEM card too much when removing it, as this might damage the MEM card.
  • Page 15: Bluetooth Module Installation

    Bluetooth module installation Bluetooth module installation The G955 and I755 DECT Handsets can be equipped with a radio system to support Bluetooth wireless technology enabled headsets. The Bluetooth module “dock” is located under the battery pack on the back of the handset. Therefore before you can install or remove the Bluetooth module the battery pack has to be removed from the handset.
  • Page 16: Removing The Bluetooth Module

    Bluetooth module installation Figure 3: Bluetooth module installed Removing the Bluetooth module To remove the Bluetooth module from a G955 or I755 DECT Handset, perform the following steps: 1. Place the handset facedown on a flat surface. 2. G955: Remove the battery compartment cover 3.
  • Page 17: Bluetooth Headset Installation

    Bluetooth module installation Figure 4: Bluetoooth module removed Bluetooth headset installation Installation of a Bluetooth headset on the G955 or I755 handset with a Bluetooth Module is described in the G355, G955 and I755 User Manual.
  • Page 18: Dect System Configuration

    DECT system configuration DECT system configuration Subscribing the handset to a DECT system The handset has to be subscribed to at least one DECT system before it can be used to make a call. The handset can operate with a maximum of four (with a MEM card: eight) DECT systems, for which the handset stores the name of the system in a subscription record.
  • Page 19 DECT system configuration Optional step when subscription is overwritten:  PARK required?   PARK required Enter: PARK  Skip PARK Enter: Enter: (DECT system name) Network name Enter: Phone number assigned to the handset (at prompt) Number...
  • Page 20: Terminating A Subscription

    DECT system configuration Terminating a subscription Choose the subscription (by the name of the DECT system – here: ) to be removed DECT01 Change the DECT system name and phone number The DECT system name and phone number displayed on the DECT handset can be changed after subscription.
  • Page 21 DECT system configuration Choose the name of the DECT system (here: DECT01 Enter: (DECT system name) Network name Enter: Phone number assigned to the handset (at prompt) Number...
  • Page 22: Message Settings

    DECT handset). More information on the format and use of the special message can be found in the DMLS Client Interface Description which can be obtained from through the NEC UNIVERGE Solution Partner (USP) Program.
  • Page 23: Service Menu

    Service Menu Service Menu For special use and to be used by authorized personnel only the DECT handsets offer a Service Menu. Table 3: Service Menu Item Description Page  Automatically set up calls from the handset.  Automatically answer incoming calls and release them after a defined number of seconds.
  • Page 24 Service Menu Table 3: Service Menu Item Description Page  Show the broadcast groups to which the handset is assigned.  I755 only: only used at the lab  Show enhanced battery information (I755 only)  Select whether or not the Central Directory feature is supported by the handset.
  • Page 25: Open The Service Menu

    “on-hook” number of seconds, and start from the beginning. If you do not have the password to access the handset’s service menu, please obtain this from the NEC Support Helpdesk.
  • Page 26: Auto Answer Test

    Service Menu To stop the Auto call test: Open the Service Menu Auto Answer Test Use the Auto answer test to automatically answer calls to the handset and release the call after the defined number of seconds: Open the Service Menu Give the number of seconds the handset has to remain “on-hook”...
  • Page 27: Version

    Service Menu Open the Service Menu After the data is reset the handset restarts. Version Use Version to display extended handset information; note that the normal commend shows more or less the same Status information: Open the Service Menu...
  • Page 28: Site Survey Mode

    Service Menu Site Survey Mode Use this command to let the handset show the site survey information at the top of the display – please turn to the Site Survey Manuals for more information. Open the Service Menu To use the handset “normally” (but keep showing the site survey information): To leave the site survey mode: Open the Service Menu...
  • Page 29: Eeprom Editor

    Please do not interpret the information, but only supply it to the 3 or 4 line NEC personnel on their request. Reading the log information Do the following to read out the error log information:...
  • Page 30: Reset Information

    Service Menu Select the appropriote log from which information is to be retrieved If necessary: scroll through the information Reset information To reset/clear all the information in the various logs: Open the Service Menu IPEI Use this to read out the unique value of thehandsets International Portable Equipment Identity.
  • Page 31: Broadcast Groups

    Service Menu Open the Service Menu Optional step to read out the octagonal value: Scroll down the display to read the remainder of the information Broadcast Groups Use this to read out to which broadcast groups the handset is assigned. Note that group 000 is not shown as every handset is always assigned to this group when broadcast messaging is enabled in the system.
  • Page 32: Battery Info (I755 Only)

    Service Menu Battery Info (I755 only) At some cases the NEC 3 or 4 line staff might require enhanced information on the I755 battery. This action is used to read out this information. Open the Service Menu All values are hexadecimal.
  • Page 33: Encryption Check

    Service Menu Select the required Central Directory Encryption Check This is used to determine whether or not the handset can be used to make encrypted calls only. It is strongly advised not to set this check to as that increases the risk of unauthorized listening in to calls being made to and from the handset.
  • Page 34: Demo Mode

    Service Menu stream. If the user experiences a lot of mutes in calls he makes, then changing the environment muting could improve the speech quality. Open the Service Menu Select the required setting to give optimum voice quality. Demo Mode This is used to set the handset in a mode that the display is always fully lit.
  • Page 35: Reset Pin Code

    Reset PIN code Reset PIN code When the user of the handset has forgotten the then PIN code certain settings cannot be changed, nor can the user turn on the handset if the is set. There is no possibility to retrieve Phone lock and the only way to make such the handset useable PIN code...
  • Page 36 Reset PIN code Give PIN code resetting If you do not have the PIN code to reset the handset to the factory defaults, please obtain this from the NEC Support Helpdesk.

This manual is also suitable for:

Dect g955I755

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