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TECHNICAL SUPPORT (FAQ)
Problem & Question
Power LED is not on
No picture, the LED indicator is
light up
Picture is gray
Picture bounces or a wave
pattern is present in the picture
Picture is fuzzy
Missing one of the primary
colors
(RED,
BLUE)
Screen image is not centered or
sized properly.
Picture has color defects
(white does not look white)
Poor brightness or contrast
Horizontal
disturbancies on the screen
GREEN,
or
or
vertical
Possible Solution
*Check if the Power Switch is in the ON
position
*Power Cord should be connected
*Check the Power socket.
*Replace new Power Cord.
*The Signal Cable should be completely
connected to the computer.
*If it is orange, then the monitor and the
computer are in dormancy mode. You
need press your keyboard or move the
mouse to reactivate the system.
*If
it
is
blue,
brightness and contrast by OSD menu.
*Check that the computer is switched on.
*Check that the signal's pin are bent or
broke.
*adjust the brightness and contrast
controls.
*Move electrical devices that may cause
electrical interference.
*19"
LCD
monitor's
resolution is 1440 x 900. Under the
resolution, it will get the best display.
*Inspect the monitor's video cable and
make sure that none of the pins are
bent or broke (the pin's number
reference to figure 6)
*Adjust pixel frequency (CLOCK) and
FOCUS or press hot-key (AUTO).
*Adjust
RGB
temperature
*When the brightness of the screen
lowers after being used for a certain
period and the function of the display is
affected, send it to our authorized
service center for repair.
*Use Win 95/98/2000/ME shutdown mode
Adjust CLOCK and FOCUS or perform
hot- key (AUTO-key).
12
please
adjust
true
(physical)
color
or
select
the
color
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