Page 5
About this manual ® This manual provides service and reference information for ThinkStation computers listed on the front cover. Illustrations in this manual might look different from your product. Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for trained service technicians who are familiar with ThinkStation computers.
Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the computer covers, unless instructed otherwise in the installation and configuration procedures.
• Do not service the following parts with the power on when they are removed from their normal operating places in a machine: – Power supply units – Pumps – Blowers and fans – Motor generators and similar units. (This practice ensures correct grounding of the units.) •...
8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with. Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
Page 11
• Italian • Korean • Spanish DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. •...
Page 12
CAUTION: When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. •...
Page 14
≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) P360 Tower Hardware Maintenance Manual...
Page 15
PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. •...
Page 16
Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM, dispositivos de fibra ótica ou transmissores) estiverem instalados, observe o seguinte: • Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à...
Page 20
DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
Page 21
Connexion Déconnexion 1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises. unités. 3. Débranchez les câbles d'interface des connecteurs. 3. Branchez les câbles d'interface sur des 4.
Page 22
≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ATTENTION: Soulevez la machine avec précaution. ATTENTION: L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs cordonsd'alimentation.
Page 23
• Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. • Zum Installieren, Transportieren und Öffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gemäß...
Page 24
Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel verwenden. Strahlungsbereich meiden. ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen.
Page 26
PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: P360 Tower Hardware Maintenance Manual...
Page 27
• Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra. • Collegare alle prese elettriche appropriate tutte le apparecchiature che verranno utilizzate per questo prodotto.
Page 28
• Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. • L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose.
Page 30
PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. •...
Page 31
• No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración.
Page 32
Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
– If it has been working, what changes were made prior to its failing? – Is this the original reported failure? • Diagnostics version – Type and version level • Hardware configuration – Print (print screen) configuration currently in use –...
Error FRU/Action The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following: 1. Attempt to back up the data on the failing hard disk drive. 2. Using the operating system programs, format the hard disk drive.
POST error codes Each time you turn on the system, it performs a series of tests that check the operation of the system and some options. This series of tests are called the Power-On Self-Test, or POST. POST checks the following operations: •...
Page 41
Message/Symptom FRU/Action Computer will not RPL from server 1. Ensure that the network is in startup sequence as the first device or the first device after diskette. 2. Ensure that the network adapter is enabled for RPL. 3. Network adapter (Advise network administrator of new MAC address) ®...
Message/Symptom FRU/Action Power-on indicator or hard disk drive in-use light not on, 1. Power switch/LED assembly but computer works correctly 2. System Board Printer problems 1. Printer 2. System Board Program loads from the hard disk with a known-good 1. Run the Setup Utility program and check the Startup diagnostics diskette in the first 3.5-inch diskette drive sequence.
Page 43
e. External Cache f. External Cache RAM g. Hard disk drive h. Diskette drive 3. Turn on the computer to retest the system. 4. Repeat steps 1 through 3 until you find the failing device or adapter. If all devices and adapters have been removed, and the problem continues, replace the system board. See Chapter 7 “Hardware removal and installation”...
Configure RAID in UEFI mode This section provides instructions on how to configure RAID in UEFI mode. Create RAID volumes in UEFI mode Attention: All the existing data stored on the selected drives will be erased while the RAID volume is being created.
4. Run the diagnostic program. 5. Recover your operating system. See “Self-help resources” on page 42. 6. If the problem persists, contact Lenovo. UEFI diagnostic program A UEFI diagnostic program is preinstalled on the computer. It enables you to test memory modules and internal storage devices, view system information, and check and recover bad sectors on internal storage devices.
If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.
Page 49
• Setup Guide want. • This User Guide • Regulatory Notice Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty •...
Note: The silicone grease can be applied to the surfaces of the microprocessor and heat sink to eliminate air gaps. The hexagonal socket is used to pick up the antenna connectors. Major FRUs and CRUs Your computer contains the following types of CRUs and FRUs: •...
Page 53
Number Description Self-service CRU Optional-service CRU Computer cover Screws 65-watt heat sink and fan assembly* 125-watt heat sink and fan assembly* M.2 solid-state drives* Chapter 7 Hardware removal and installation...
Page 54
Number Description Self-service CRU Optional-service CRU M.2 solid-state drive bracket* Thermal pads* Coin-cell battery Smart cable clip* Heat sinks for M.2 solid-state drive* Rear fan* Cover presence switch cable Cover presence switch bracket Front and rear Wi-Fi antennas, and the cover for rear Wi-Fi antenna* Rear I/O shield Optical drive cable*...
Page 55
Memory module VRM heat sink Graphics card* PCI-Express card* Flexible I/O board* * for selected models For detailed FRU and CRU information, such as the FRU part numbers and supported computer models, go http://www.lenovo.com/serviceparts-lookup Chapter 7 Hardware removal and installation...
System board PS/2 keyboard and mouse connector 8-pin power connector Microprocessor socket Microprocessor fan connector Memory slot (DIMM1) Memory slot (DIMM2) Memory slot (DIMM3) Memory slot (DIMM4) Power button connector Internal speaker connector Auxiliary fan connector 1 ThinkCentre LED connector 10-pin power connector SATA power connectors Clear CMOS (Complementary Metal Oxide...
Page 57
System fan connector Cover presence switch connector (intrusion switch connector) Coin-cell battery Chapter 7 Hardware removal and installation...
Internal storage drives Internal storage drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Depending on your computer model, one of the following devices might be installed in the flex bay: 1.
Removing and installing hardware This section provides instructions on how to remove and install hardware for your computer. You can expand the capabilities of your computer and maintain your computer by removing or installing hardware. Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Important safety information”...
Removal steps Note: If a locking device is available, use it to lock the computer after installing the computer cover. Optical drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1.
Front bezel Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove these parts in order, if any: • “Computer cover” on page 53 • “Optical drive” on page 54 Chapter 7 Hardware removal and installation...
Replacement procedure Primary hard disk drives Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: •...
Page 63
• Before replacing the internal storage drive, make a backup copy of all the data that you want to keep. • Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get damaged. •...
Page 65
Removal steps of the 3.5-inch primary hard disk drive and bracket 1. Remove the “Computer cover” on page 53. 2. Disconnect the signal cable and the power cable from the 3.5-inch primary hard disk drive. 3. Remove the 3.5-inch primary hard disk drive and bracket. Chapter 7 Hardware removal and installation...
Page 66
Removal steps of the 2.5-inch primary storage drive, Type-1 storage drive converter, and bracket 1. Remove the “Computer cover” on page 53. 2. Disconnect the signal cable and the power cable from the 2.5-inch primary hard disk drive. 3. Remove the 2.5-inch primary storage drive, Type-1 storage drive converter, and bracket. P360 Tower Hardware Maintenance Manual...
3.5-inch primary hard disk drive cage Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: •...
For access, remove these parts in order, if any: • “Computer cover” on page 53 • “Optical drive” on page 54 • “Front bezel” on page 55 • “Primary hard disk drives” on page 56 Removal steps PCI-Express card Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions.
Replacement procedure Graphics card fan Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove the “Computer cover” on page 53. Chapter 7 Hardware removal and installation...
Replacement procedure Graphics card holder Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove the “Computer cover” on page 53. P360 Tower Hardware Maintenance Manual...
Replacement procedure Graphics card Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Notes: • If there is only one discrete graphics card, install it to PCI-Express card slot • If there are two discrete graphics cards, install the one with higher power consumption to PCI-Express card slot , and install the other to PCI-Express card slot Chapter 7...
Page 72
Replacement procedure of the graphics card secured with a bracket and a plastic holder For access, do the following: 1. Remove these parts in order, if any: • “Computer cover” on page 53 • “Optical drive” on page 54 • “Optical drive cage” on page 74 •...
Page 73
Chapter 7 Hardware removal and installation...
Page 74
Removal steps of the graphics card secured with a plastic holder For access, do the following: 1. Remove these parts in order, if any: • “Computer cover” on page 53 • “Graphics card fan” on page 63 • “Graphics card holder” on page 64 2.
M.2 solid-state drive and heat sink Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Attention: The internal storage drive is sensitive.
Page 76
– For computers with the heat sink for the M.2 solid-state drive, do one of the following depending on the computer model: – Type 1 – Type 2 P360 Tower Hardware Maintenance Manual...
Page 77
– Type 3 Note: Remove the film that covers the thermal pad (if any) when installing the M.2 solid-state drive and the heat sink. Replacement procedure of the M.2 solid-state drive in an M.2 solid-state drive PCIe adapter 1. Remove the “Computer cover” on page 53. 2.
M.2 solid-state drive bracket Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove these parts in order, if any: • “Computer cover” on page 53 • “2.5-inch primary hard disk drive, bracket, and cage” on page 57 •...
Optical drive cage Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove these parts in order, if any: • “Computer cover” on page 53 • “Optical drive” on page 54 •...
Secondary hard disk drives Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: •...
Removal steps of the 3.5-inch secondary storage drive, plastic bracket, and cage Storage drive in the front-access storage enclosure Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data.
Page 83
• Before replacing the internal storage drive, make a backup copy of all the data that you want to keep. • Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get damaged. •...
Note: Before removing an old 2.5-inch storage drive, safely eject the old storage drive from the operating system first. For more information, see the Windows help system. Front fan Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1.
Note: Align the new rubber mounts of the new front fan with the corresponding holes in the chassis. Push the rubber mounts through the holes. Pull the tips of the rubber mounts until the front fan is secured in place. Rear fan Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions.
Note: Align the new rubber mounts of the new front fan with the corresponding holes in the chassis. Push the rubber mounts through the holes. Pull the tips of the rubber mounts until the front fan is secured in place. Heat-sink-and-fan assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions.
Page 91
• Carefully loosen the four screws to avoid any possible damage to the system board. The four screws cannot be removed from the heat-sink-and-fan assembly. • You might have to gently twist the heat-sink-and-fan assembly to free it from the microprocessor. •...
Page 92
Replacement procedure of the 125-watt heat-sink-and-fan assembly 1. Remove the four screws that secure the heat-sink-and-fan assembly to the chassis. Then, follow the following sequence to loosen the four screws that secure the heat-sink-and-fan assembly to the system board. Then, lift the heat-sink-and-fan assembly off the system board. •...
Page 93
2. Position the new heat-sink-and-fan assembly on the system board. Ensure that the four screws are aligned with the holes in the system board. Follow the following sequence to tighten the four screws to secure the new heat-sink-and-fan assembly to the system board. Do not over-tighten the screws. Then, install the four screws to secure the new heat-sink-and-fan assembly to the chassis.
Chassis beam Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove these parts in order, if any: • “Computer cover” on page 53 • “Optical drive” on page 54 • “Front bezel” on page 55 •...
Replacement procedure Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Ensure that you follow the installation order for memory modules shown in the following illustration. Chapter 7 Hardware removal and installation...
Page 96
For access, remove these parts in order, if any: • “Computer cover” on page 53 • “Optical drive” on page 54 • “Front bezel” on page 55 • “Optical drive cage” on page 74 Replacement procedure Note: During the installation, ensure that you align the memory module to the slot and press down on both ends until the latches are fully engaged with a click.
Power supply assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Although there are no moving parts in the computer after the power cord has been disconnected, the following warnings are required for your safety. Keep fingers and other parts of your body away from hazardous, moving parts.
Coin-cell battery Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel connector assignments (configurations). A coin-cell battery keeps this information active when you turn off the computer.
Note: To remove the screws, you need a special tool (T15 star wrench). Removal steps Front I/O bracket, power button cable, and card reader Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1.
Flexible I/O board Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove these parts in order, if any: • “Computer cover” on page 53 • “E-lock” on page 92 • “Rear fan” on page 83 •...
Removal steps Wi-Fi card Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove “Computer cover” on page 53. Removal steps Note: During installation, ensure that you connect the gray cable to the connector labeled AUX on the card, and the black cable to the connector labeled MAIN.
For access, remove these parts in order, if any: • “Computer cover” on page 53 • “Optical drive” on page 54 • “Front bezel” on page 55 • “Wi-Fi card” on page 96 Removal steps Rear Wi-Fi antenna Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove these parts in order if any: •...
ThinkStation LED Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove these parts in order if any: • “Computer cover” on page 53 • “Optical drive” on page 54 •...
Removal steps Thermal sensor Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove these parts in order if any: • “Computer cover” on page 53 • “Optical drive” on page 54 •...
Removal steps Cover presence switch cable and bracket Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove “Computer cover” on page 53. 2. Disconnect the cover presence switch cable from the system board. Chapter 7 Hardware removal and installation...
Removal steps Microprocessor Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The heat sink and microprocessor might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, remove these parts in order, if any: •...
Removal steps System board Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The heat sink and microprocessor might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Notes: •...
Page 110
• “Graphics card holder” on page 64 • “Graphics card” on page 65 • “M.2 solid-state drive and heat sink” on page 69 • “Optical drive cage” on page 74 • “Front fan” on page 82 • “Rear fan” on page 83 •...
Page 111
Note: The microprocessor socket cover might look slightly different from the illustration. 3. Carefully check the four corners of the socket cover to ensure that the cover is seated securely. 4. Follow any additional instructions that are included with the replacement part you received. VRM heat sink Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions.
Page 113
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 114
Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.