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Scanner Does Not Work
Make sure that your scanner or printer is turned on.
Check 1
With network connection, check the connection status and reconnect as
Check 2
needed.
With USB connection, connect the USB cable to a different USB port on the
Check 3
computer.
If the USB cable is connected to a USB hub, remove it from the USB hub and
Check 4
connect it to a USB port on the computer.
Restart the computer.
Check 5
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