Changing the Printer Operation Mode
If printing from a computer, delete jobs stuck in print queue.
Check4
• For Windows:
Deleting the Undesired Print Job
• For macOS:
Deleting the Undesired Print Job
Make sure that the paper output tray is at the normal print position.
Check5
When you do not use the multi-purpose tray, pull the paper output tray out to the front side until it stops and
select OK on the touch screen.
Is your printer's printer driver selected when printing?
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The printer will not print properly if you are using a printer driver for a different printer.
• For Windows:
Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.
Note
• If multiple printers are registered to your computer, select Set as Default Printer for a printer to make
the one selected by default.
• For macOS:
Make sure your printer's name is selected in Printer in the Print dialog.
Note
• If multiple printers are registered to your computer, select Set as Default Printer from System
Preferences > Printers & Scanners for a printer to make the one selected by default.
Are you trying to print a large data file? (Windows)
Check7
If you are trying to print a large file, it takes a long time to start printing.
If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss.
For details, refer to Page Setup Tab Description.
Important
• Selecting On for Prevention of Print Data Loss may reduce print quality.
(macOS)
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