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Lenovo ThinlStation P330 Hardware Maintenance Manual
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Lenovo ThinlStation P330 Hardware Maintenance Manual

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P330 Hardware Maintenance Manual
Machine Types (2nd Gen): 30CY, 30D0, and 30D3

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Summary of Contents for Lenovo ThinlStation P330

  • Page 1 P330 Hardware Maintenance Manual Machine Types (2nd Gen): 30CY, 30D0, and 30D3...
  • Page 2 1 “Read this first: Important safety information” on page 1 and Appendix G “Notices” on page 211. Third Edition (March 2020) © Copyright Lenovo 2018, 2020. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA”...

  • Page 3: Table Of Contents

    Accessing a program on your computer . . . Changing the display language of the Setup An introduction to Lenovo programs ..Utility program ... . .
  • Page 4 Hard disk drive boot error ..Lenovo Web site... . . 191 Power supply problems ..
  • Page 5 Appendix G. Notices..211 Appendix E. Restriction of Appendix H. Trademarks ..213 Hazardous Substances (RoHS) Directive of countries and regions ..207 © Copyright Lenovo 2018, 2020...
  • Page 6 P330 Hardware Maintenance Manual...

  • Page 7: About This Manual

    Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a ThinkStation computer, be sure to read and understand Chapter 1 “Read this first: Important safety information” on page 1. © Copyright Lenovo 2018, 2020...
  • Page 8 P330 Hardware Maintenance Manual...

  • Page 9: Chapter 1. Read This First: Important Safety Information

    • Before you start the machine, ensure that other service representatives and the customer's personnel are not in a hazardous position. • Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the machine. © Copyright Lenovo 2018, 2020...

  • Page 10: Electrical Safety

    • Keep your tool case away from walk areas so that other people will not trip over it. • Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it. •...

  • Page 11: Safety Inspection Guide

    • Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power to the machine and to lock the wall box in the off position. •...

  • Page 12: Handling Electrostatic Discharge-Sensitive Devices

    • Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal electrical shock). • Explosive hazards, such as a damaged CRT face or bulging capacitor • Mechanical hazards, such as loose or missing hardware The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected.

  • Page 13: Grounding Requirements

    – Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground. – Use an ESD common ground or reference point when working on a double-insulated or battery- operated system. You can use coax or connector-outside shells on these systems. –...
  • Page 14 To Connect To Disconnect 1. Turn everything OFF. 1. Turn everything OFF. 2. First, attach all cables to devices. 2. First, remove power cords from outlet. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlet. 4.
  • Page 15 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 16 P330 Hardware Maintenance Manual...
  • Page 17 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) Chapter 1 Read this first: Important safety information...
  • Page 18 PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. •...
  • Page 19 Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM, dispositivos de fibra ótica ou transmissores) estiverem instalados, observe o seguinte: • Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à...
  • Page 20 P330 Hardware Maintenance Manual...
  • Page 21 Chapter 1 Read this first: Important safety information...
  • Page 22 P330 Hardware Maintenance Manual...
  • Page 23 DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
  • Page 24 Connexion Déconnexion 1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises. unités. 3. Débranchez les câbles d'interface des connecteurs. 3. Branchez les câbles d'interface sur des 4.
  • Page 25 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ATTENTION: Soulevez la machine avec précaution. ATTENTION: L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs cordonsd'alimentation.
  • Page 26 • Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. • Zum Installieren, Transportieren und Öffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gemäß...
  • Page 27 Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel verwenden. Strahlungsbereich meiden. ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen.
  • Page 28 P330 Hardware Maintenance Manual...
  • Page 29 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: Chapter 1 Read this first: Important safety information...
  • Page 30 • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra. • Collegare alle prese elettriche appropriate tutte le apparecchiature che verranno utilizzate per questo prodotto.
  • Page 31 • Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. • L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose.
  • Page 32 P330 Hardware Maintenance Manual...
  • Page 33 PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. •...
  • Page 34 • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración.
  • Page 35 Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg...
  • Page 36 P330 Hardware Maintenance Manual...

  • Page 37: Chapter 2. Product Overview

    Flex bay (available on some models) Power button Press the power button to turn on your computer. If your computer is unresponsive, you can turn off the computer by pressing and holding the power button for four or more seconds. © Copyright Lenovo 2018, 2020...
  • Page 38 Power indicator When the power indicator is on, the computer is turned on. Storage-drive activity indicator This indicator shows the status of the internal storage drives (such as hard disk drives or solid-state drives). On: The storage drives are active and data is being transferred. Off (when the computer is powered on): The storage drives are not in use or no data is being transferred.

  • Page 39: Rear View

    Rear view Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Note: The computer hardware might look slightly different from the illustration. Figure 2. Rear view Audio line-out connector Serial connector DisplayPort connector or HDMI™...
  • Page 40 Use this connector to attach a DVI monitor or other compatible devices. DisplayPort connector Use this connector to attach a high-performance monitor, a direct-drive monitor, or other compatible devices. Mini DisplayPort connector Use this connector to attach a high-performance monitor, a direct-drive monitor, or other compatible devices.

  • Page 41: Computer Components

    Connect an Ethernet cable for a local area network (LAN). Note: To operate the computer within Federal Communications Commission (FCC) Class B limits, use a Category 5 Ethernet cable. PCIe card area To further improve the computer performance, you can install PCIe cards into this area. Depending on your computer model, the preinstalled cards might vary.
  • Page 42 Figure 3. Component locations Memory modules Heat-sink-and-fan assembly Coin-cell battery Flex bay (available on some models) Slim optical drive (available on some models) Front fan Wi-Fi card (available on some models) M.2 solid-state drive (available on some models) Storage-drive bay Front bezel Type-2 storage-drive cage (available on some models) Type-1 storage-drive cage (available on some models)

  • Page 43: Frus And Crus

    FRUs and CRUs This section introduces the location of FRUs and Customer Replaceable Units (CRUs) in the computer, and identifies which FRUs are also self-service CRUs or optional-service CRUs. Notes: • Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost.

  • Page 44: Heat-Sink-And-Fan Assembly

    Major FRUs and CRUs Figure 4. Major FRUs and CRUs Number FRU description Self-service CRU Optional-service CRU Heat-sink-and-fan assembly System board P330 Hardware Maintenance Manual...

  • Page 45: Coin-Cell Battery

    Number FRU description Self-service CRU Optional-service CRU Microprocessor Coin-cell battery Memory module Flex storage enclosure * Flex module *, see “FRUs in the flex module” on page 38. Front access storage enclosure * Front bezel Dust shield * Wi-Fi card module * Wi-Fi card module shield * M.2 solid-state drive heat sink * M.2 solid-state drive *...

  • Page 46: Parts On The System Board

    Number FRU description Self-service CRU Optional-service CRU Lenovo factory recovery USB key * Lenovo recovery disc set * Miscellaneous parts kits Power cord Keyboard * Mouse * FRUs in the flex module Figure 5. FRUs in the flex module Number...
  • Page 47 Figure 6. System board part locations 4-pin microprocessor power connector Microprocessor Microprocessor fan connector Memory slots (DIMM) Internal-speaker connector Front-bezel connector Storage-drive activity indicator Flex bay fan connector 10-pin system board power connector SATA power connectors Clear CMOS/Recovery jumper Front-fan connector SATA 3 connector SATA 4 connector or eSATA connector SATA 2 connector...

  • Page 48: Internal Storage Drives

    Internal storage drives Internal storage drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal storage drives are installed in bays. When you remove or install an internal storage drive, note the type and size of the drive that each bay supports and correctly connect the required cables.

  • Page 49: Machine Type And Model Label

    You can install compatible PCIe cards and PCIe solid-state drives in the PCIe card slots. Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.

  • Page 50: Computer Features

    Figure 8. Machine type and model label Computer features For your specific computer model, some features might vary or not apply. Information about your computer • To view basic information (such as microprocessor and memory information) about your computer, do the following: 1.

  • Page 51: Solid-State Drive (Available On Some Models)

    1. Right-click the Start button to open the Start context menu. 2. Click Device Manager. 3. Locate and double-click your device in Device Manager to view device properties. Type the administrator password or provide confirmation if prompted. Memory Up to four double data rate 4 (DDR4) error correction code (ECC) unbuffered dual inline memory modules (UDIMMs) or DDR4 non-ECC UDIMMs Internal drives Your computer supports the following storage drives:...

  • Page 52: Storage-Drive Bay

    • PS/2 mouse connector (available on some models) • USB connectors • USB-C connector Expansion • Flex bay (available on some models) • Memory slots • M.2 solid-state drive slot • PCIe x1 card slot • PCIe x16 card slot •...

  • Page 53: Computer Specifications

    Your computer is preinstalled with the Windows 10 operating system. Additional operating systems might be identified by Lenovo as compatible with your computer. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system provider.

  • Page 54: Programs

    An introduction to Lenovo programs This section provides information about the major Lenovo programs available on your operating system. Note: Depending on your computer model, some of the following programs might not be available. P330 Hardware Maintenance Manual...
  • Page 55 – The available features vary depending on the computer model. – Lenovo Vantage makes periodic updates of the features to keep improving your experience with your computer. The description of features might be different from that on your actual user interface.
  • Page 56 P330 Hardware Maintenance Manual...

  • Page 57: Chapter 3. Using Your Computer

    When you register your computer with Lenovo, you enter required information into a Lenovo database. The information enables Lenovo to contact you when there is a recall or other severe problem and provide quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.

  • Page 58: Playing And Removing A Disc

    • To remove dust or fingerprints, wipe the disc with a clean, soft cloth from the center to the outside. Wiping the disc in a circular direction might cause loss of data. • Do not write or stick paper on the disc. •...

  • Page 59: Connecting To A Network

    1. Insert a recordable disc into the optical drive that supports recording. 2. Double-click the ISO file. 3. Follow the instructions on the screen. Recording a disc using preinstalled programs To record a disc using preinstalled programs, do the following: 1.
  • Page 60 2. Click the Bluetooth icon in the Windows notification area on the taskbar. Then, click Add a Device and follow the instructions on the screen. Note: If the Bluetooth icon is not displayed in the Windows notification area, add the icon to the notification area.

  • Page 61: Chapter 4. You And Your Computer

    For more information about power cords or power adapters, see “Power cords and power adapters” on page Comfort Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best. The following figure sets an example for your reference. © Copyright Lenovo 2018, 2020...

  • Page 62: Accessibility Information

    Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: https://www.lenovo.com/accessibility...
  • Page 63 To use Ease of Access Center, do the following: 1. Click the Start button to open the Start menu. 2. Click Settings ➙ Ease of Access. 3. Choose the appropriate tool by following the instructions on the screen. Ease of Access Center mainly includes the following tools: •...
  • Page 64 Then, you can type a message on your computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 65: Cleaning Your Computer

    Cleaning your computer Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. Properly remove or install your computer cover. See Chapter 9 “Hardware removal and installation” on page 97. CAUTION: Remove any media from the drives and turn off all connected devices and the computer.

  • Page 66: Keeping Your Computer Current

    The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determines the cause of a problem. • Create Product Recovery discs. See “Recovery information” on page 86 for more information about using Product Recovery discs to restore the hard disk drive to the factory-default settings.

  • Page 67: Chapter 5. Security

    Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Note: The computer hardware might look slightly different from the illustration. © Copyright Lenovo 2018, 2020...
  • Page 68 Figure 10. Padlock P330 Hardware Maintenance Manual...

  • Page 69: Attaching A Kensington-Style Cable Lock

    The cable lock attaches to the security-lock slot at the rear of your computer. Depending on the type selected, the cable lock can be operated with a key or combination. You can order such a cable lock directly from Lenovo by searching for Kensington at: https://support.lenovo.com Figure 11.

  • Page 70: Viewing And Changing Security Settings In The Setup Utility Program

    Figure 12. Installing a cable lock Viewing and changing security settings in the Setup Utility program To view and change security settings in the Setup Utility program, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65. 2.

  • Page 71: Using The Cover Presence Switch

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.

  • Page 72: Using The Smart Usb Protection Function

    For more information about how to use your antivirus software, refer to the help system of your antivirus software. Using the Smart USB Protection function The Smart USB Protection function is a security function that helps prevent data from being copied from the computer to USB storage devices connected to the computer.

  • Page 73: Chapter 6. Advanced Configuration

    4. Select the desired setting and press Enter. 5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard settings). Then, select Yes in the window displayed, and press Enter. © Copyright Lenovo 2018, 2020...

  • Page 74: Enabling Or Disabling The Automatic Power-On Of Your Computer

    Then, select Yes in the window displayed, and press Enter. Enabling or disabling the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/ecodeclaration You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.

  • Page 75: Switching Between Better Acoustic And Better Thermal Performance

    the SATA 4 connector on the system board. To verify the cable connection, see “Preparing your computer” on page 98 and “Parts on the system board” on page 38 for more information. To enable or disable the eSATA mode, do the following: 1.

  • Page 76: Changing The Bios Settings Before Installing A New Operating System

    2. Select Security ➙ Configuration Change Detection and press Enter. 3. Select the desired setting and press Enter. 4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard settings). Then, select Yes in the window displayed, and press Enter. To bypass the error message and log in to the operating system, do one of the following: •...
  • Page 77 Setting a hard disk password prevents unauthorized access to the data on the internal storage drive (such as a hard disk drive). When a hard disk password is set, you are prompted to enter a valid password each time you try to access the storage drive. Notes: –...

  • Page 78: Selecting A Startup Device

    4. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and pin 5. Reinstall the computer cover and connect the power cord. See Chapter 9 “Hardware removal and installation” on page 97. 6.

  • Page 79: Exiting The Setup Utility Program

    • To determine the currently installed BIOS level, start the Setup Utility program and view the BIOS Revision Level on the Main page. • Sources for obtaining the latest BIOS level available – Lenovo support Web site: http://www.lenovo.com/support – Lenovo Customer Support Center –...

  • Page 80: Configuring Raid

    Recovering from a BIOS update failure To recover from a BIOS update failure, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

  • Page 81: Configuring The System Bios To Enable Sata Raid Functionality

    – Consists of at least two SATA storage drives – Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, 64 KB, or 128 KB – Better performance without fault tolerance • RAID 1: mirrored disk array – Consists of two SATA storage drives –...

  • Page 82: Configuring Raid In Legacy Mode

    1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65. 2. Select Devices ➙ ATA Drive Setup and press Enter. 3. Select Intel (R) Rapid Storage Technology and press Enter. 4. Select the RAID volume to be deleted and press Enter. 5.
  • Page 83 Resetting storage drives to non-RAID in legacy mode To reset your storage drives to non-RAID, do the following: 1. Press Ctrl+I when prompted to enter the Intel (R) Rapid Storage Technology configuration utility during the computer startup. 2. Use the up and down arrow keys to select Reset Disks to Non-RAID and press Enter. 3.
  • Page 84 P330 Hardware Maintenance Manual...

  • Page 85: Chapter 7. Troubleshooting, Diagnostics, And Recovery

    5. Recover your operating system. See “Recovery information” on page 86. 6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of Lenovo Support phone numbers, go to https://pcsupport.lenovo.com/supportphonelist...

  • Page 86: Audio Problems

    • The computer voltage matches the voltage available at the electrical outlet for your country or region. The operating system fails to start up. Solution: Ensure that the startup device sequence set in the Setup Utility program includes the device where the operating system resides.

  • Page 87: Cd Or Dvd Problems

    CD or DVD problems A CD or DVD does not work. Solutions: • Ensure that the power cable and signal cable are securely connected to the drive. • Ensure that the disc is inserted correctly, with its label up. • Ensure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft cloth from the center to the outside.

  • Page 88: Intermittent Problems

    • Ensure that video resolution is lower than 1152 x 864 pixels. A message indicating invalid disc or no disc found is displayed. Solutions: • Ensure that the disc is in the drive with the shiny side of the disc facing down. •...

  • Page 89: Wireless Lan Problem

    1. Click the Start button to open the Start menu. 2. Click Windows System ➙ Control Panel. 3. View Control Panel by Large icons or Small icons, and then click Network and Sharing Center ➙ Change adapter settings. 4. Right-click the Ethernet LAN adapter icon and click Enable. •...

  • Page 90: Bluetooth Problems

    Bluetooth problems Note: The Bluetooth feature is available only on some models. The Bluetooth feature does not work. Solutions: • Enable the Bluetooth feature in the Setup Utility program. • Enable the Bluetooth devices. Do the following: 1. Right-click the Start button to open the Start context menu. 2.

  • Page 91: Serial Connector Problem

    • Right-click a blank area on the taskbar and open Task Manager. Then, end some tasks you are not performing. • Install additional memory modules. See Chapter 9 “Hardware removal and installation” on page 97. To purchase memory modules, go to: https://www.lenovo.com Serial connector problem The serial connector cannot be accessed. Solutions: •...

  • Page 92: Usb Device Problems

    • Update the program. See “Keeping your computer current” on page 58. • Uninstall the program and then reinstall it. To download a program that is preinstalled on your computer, go to https://support.lenovo.com and follow the instructions on the screen. A device does not work properly due to device driver problems.

  • Page 93: Uefi Diagnostic Program

    Note: If you are unable to isolate and repair the problem yourself after running Lenovo Vantage, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.

  • Page 94: Recovery Information

    “Selecting a temporary startup device” on page 70. Then, follow the instructions on the screen to choose the appropriate recovery solution. • Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default settings.
  • Page 95 – If your computer comes with the recovery USB key, follow the instructions shipped with the USB key. – If your computer does not come with the recovery USB key, contact the Lenovo Customer Support Center to order a recovery USB key. See “Calling for service” on page 192.
  • Page 96 P330 Hardware Maintenance Manual...

  • Page 97: Chapter 8. Service Checkout And Symptom-To-Fru Index

    If possible, have this information available when requesting assistance from Service Support and Engineering functions. • Machine type and model • Processor or hard disk drive upgrades • Failure symptom – Do diagnostics indicate a failure? © Copyright Lenovo 2018, 2020...

  • Page 98: Symptom-To-Fru Index

    – What, when, where, single, or multiple systems? – Is the failure repeatable? – Has this configuration ever worked? – If it has been working, what changes were made prior to its failing? – Is this the original reported failure? •...

  • Page 99: Power Supply Problems

    Error FRU/Action The start-up drive is not in the boot sequence in Check the configuration and ensure that the start-up drive configuration. is in the boot sequence. No operating system installed on the boot drive. Install an operating system on the boot drive. The boot sector on the startup drive is corrupted.

  • Page 100: Post Error Codes

    Beep symptom FRU/Action 4 long beeps: insufficient shadow RAM resources for See the detailed failure information in “POST error codes” option ROM (error code: 8998) or PCIe/PCI MMIO on page 92. (memory mapped input/output) resources (error code: 8999) 2 long and 3 short beeps: graphics card error Perform the following actions in order: 1.

  • Page 101: Miscellaneous Error Conditions

    POST error message Description/Action Error code 1820 More than one external fingerprint This error message is displayed reader is attached. Turn off and when more than one external remove all but the reader that you set fingerprint reader is connected to up within your main operating the computer.
  • Page 102 Message/Symptom FRU/Action ® Computer will not perform a Wake On LAN (if applicable) 1. Check the power supply and signal cable connections to the network adapter. 2. Ensure that the operating system settings are set to enable Wake on LAN. 3.

  • Page 103: Undetermined Problems

    Message/Symptom FRU/Action Program loads from the hard disk with a known-good 1. Run the Setup Utility program and check the Startup diagnostics diskette in the first 3.5-inch diskette drive sequence. 2. Diskette Drive 3. Diskette Drive Cable 4. System Board 5.
  • Page 104 4. Repeat steps 1 through 3 until you find the failing device or adapter. If all devices and adapters have been removed, and the problem continues, replace the system board. See “System board” on page 175. P330 Hardware Maintenance Manual...

  • Page 105: Chapter 9. Hardware Removal And Installation

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 106: Preparing Your Computer

    • Dust shield (available on some models) • Flex module (available on some models) • Flex storage enclosure (available on some models) • Front-access storage enclosure (available on some models) • Front bezel • Keyboard (available on some models) • M.2 solid-state drive (available on some models) •...
  • Page 107 Figure 13. Removing the dust shield 4. Remove the two screws that secure the computer cover. Then, slide the cover to the rear of the computer to remove the cover. Figure 14. Removing the computer cover Chapter 9 Hardware removal and installation...
  • Page 108 • When removing or installing an option, use the appropriate instructions in this section along with the instructions that come with the option. • In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.

  • Page 109: Removing And Installing Hardware

    Removing and installing hardware This section provides instructions on how to remove and install hardware for your computer. You can expand the capabilities of your computer and maintain your computer by removing or installing hardware. Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information”...
  • Page 110 c. Remove the bracket from the slim optical drive. Figure 18. Removing the bracket 4. To install a new slim optical drive into the drive bay assembly, do the following: a. If there is a plastic shield installed in the front bezel, remove the plastic shield as shown. Figure 19.

  • Page 111: Pcie Card

    c. Align the two holes in the bracket with the corresponding holes in the new slim optical drive. Then, install the bracket to the new slim optical drive. Figure 21. Installing the bracket d. Insert the new slim optical drive into the slim optical drive bay until you hear a click. The slim optical drive is secured in place.
  • Page 112 2. Locate the PCIe card slot. See “Computer components” on page 33. 3. If the PCIe card is held in place by a retaining latch, press the retaining latch as shown to disengage the latch. Figure 23. Disengaging the card retaining latch 4.

  • Page 113: Full-Length Pcie Card

    5. To install a new PCIe card, do the following: a. Remove the new PCIe card from its static-protective package. b. If necessary, remove the appropriate metal slot cover on the rear of the chassis. c. Install the new card into the appropriate slot on the system board. See “Parts on the system board” on page 38.
  • Page 114 To remove or install a full-length PCIe card, do the following: 1. Prepare your computer. See “Preparing your computer” on page 98. 2. Locate the PCIe card slot. See “Computer components” on page 33. 3. If the PCIe card is held in place by a retaining latch, press the retaining latch as shown to disengage the latch.
  • Page 115 b. Grasp the old card and gently pull it out of the slot. Figure 30. Removing a full-length PCIe card 5. Remove the three screws that secure the bracket to remove it from the PCIe card. Figure 31. Removing a full-length PCIe card bracket Chapter 9 Hardware removal and installation...
  • Page 116 6. To install a new full-length PCIe card, do the following: a. Remove the new PCIe card from its static-protective package. b. If necessary, remove the appropriate metal slot cover on the rear of the chassis. c. Install the three screws to secure the bracket to the new full-length PCIe card. Figure 32.

  • Page 117: M.2 Solid-State Drive

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 187. M.2 solid-state drive Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information”...
  • Page 118 b. Pull the handle of the retention latch outward to the open position. The M.2 solid-state drive is released from the secured position and pivots upward. Remove the M.2 solid-state drive out of the slot. Figure 36. Opening the retention latch and removing the M.2 solid-state drive 5.
  • Page 119 b. Locate the hole in the plastic holder to install the retention latch. Align the pin with the corresponding hole in the plastic holder. Then press the retention latch downward into the hole until it snaps into position. Figure 38. Installing the retention latch c.
  • Page 120 6. If necessary, remove the film that covers the thermal pad at the bottom of the heat sink. Place the heat sink on the M.2 solid-state drive. Ensure that the two mounting studs on the heat sink are in the open position and press the studs on the heat sink into the corresponding holes in the plastic holder as shown.
  • Page 121 M.2 solid-state drive in an M.2 solid-state drive PCIe adapter To remove or install the M.2 solid-state drive in the M.2 solid-state drive PCIe adapter, do the following: 1. Prepare your computer. See “Preparing your computer” on page 98. 2. To remove the M.2 solid-state drive in the M.2 solid-state drive PCIe adapter, do the following: a.
  • Page 122 a. Ensure that a thermal pad is placed in position on the M.2 solid-state drive adapter. Figure 44. Installing the thermal pad b. Pull outward the handle of the retention latch in the M.2 solid-state drive adapter. c. Insert the new M.2 solid-state drive into the M.2 slot. Then, insert the plug of the retention latch into the hole to secure the new drive.

  • Page 123: Memory Module

    d. Position the heat sink on the M.2 solid-state drive adapter. Ensure that the two mounting studs in the heat sink are aligned with the holes in the M.2 solid-state drive adapter. Then, push the mounting studs downward to secure the heat sink to the adapter. Figure 46.
  • Page 124 Figure 47. Memory module installation sequence To install or replace a memory module, do the following: 1. Prepare your computer. See “Preparing your computer” on page 98. 2. Lay the computer on its side for easier access to the system board. 3.

  • Page 125: Device In The Flex Bay

    a. Open the retaining clips of the memory slot. Figure 49. Opening the retaining clips b. Position the new memory module over the memory slot. Ensure that the notch on the memory module is aligned with the key in the slot. Push the memory module straight down into the slot until the retaining clips completely close.
  • Page 126 • Front-access storage enclosure Note: The following instructions on how to remove or install an flex storage enclosure also apply to other supported devices in the flex bay. To remove or install an flex storage enclosure, do the following: 1. Prepare your computer. See “Preparing your computer” on page 98. 2.
  • Page 127 4. To install a flex storage enclosure, do the following: a. Install the retainer shipped with the new flex storage enclosure onto the new flex storage enclosure as shown. Figure 53. Installing the retainer b. Note the orientation of the new flex storage enclosure. Then, slide the flex storage enclosure into the flex bay from the front of the chassis until it snaps into position.

  • Page 128: Storage Drive In The Front-Access Storage Enclosure

    Storage drive in the front-access storage enclosure Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. You can install or replace a storage drive in the front-access storage enclosure. The storage drive also can be hot-swappable, which means that you can install or replace the drive without even turning off your computer.
  • Page 129 4. Flex both sides of the bracket to remove the 3.5-inch storage drive from the bracket. Figure 57. Removing the 3.5-inch storage drive from the bracket 5. To install a new 3.5-inch storage drive into the front-access storage enclosure, do the following: a.
  • Page 130 b. Slide the bracket with the new 3.5-inch storage drive into the front-access storage enclosure until it snaps into position. Figure 59. Installing the 3.5-inch storage drive into the front-access storage enclosure c. Press the notch to secure the enclosure cover and lock the enclosure cover with the key. What to do next: •...
  • Page 131 a. Flex both sides of the bracket to remove the 2.5-inch storage drive from the bracket. Figure 62. Removing the 2.5-inch storage drive from the bracket b. Pivot the tab of the metal adapter upward. Then, push the adapter as shown until the four tabs on the adapter slide into the notches .
  • Page 132 a. Note the orientation of the connector on the new storage drive. Then, flex both sides of the adapter and align the four pins with the corresponding holes in the storage drive. Note: Do not touch the circuit board (if accessible) of the 2.5-inch storage drive. Figure 65.

  • Page 133: Device In The Flex Storage Enclosure

    c. Flex both sides of the plastic bracket and align pins on the plastic bracket with the corresponding holes in the plastic frame of the converter. Notes: • Ensure that the circuit board faces downward and the connectors face toward the rear of the bracket.
  • Page 134 A flex storage enclosure might be equipped with one of the following components: • 3.5-inch storage drive • 2.5-inch storage drive 3.5-inch storage drive To remove or install a 3.5-inch storage drive in the flex storage enclosure, do the following: 1.
  • Page 135 b. Flex the bracket and align pin , pin , pin , and pin on the bracket with the corresponding holes in the 3.5-inch storage drive. Do not touch the circuit board on the 3.5-inch storage drive. Figure 71. Installing the 3.5-inch storage drive into the bracket c.
  • Page 136 7. Pivot the rear cover of the enclosure inward until you hear a click. The rear cover is secured in place. Figure 73. Pivoting the rear cover inward 8. Connect the signal cable and the power cable to the storage drive. What to do next: •...
  • Page 137 Figure 75. Removing the 2.5-inch storage drive from the rear b. Flex the sides of the bracket to remove the storage-drive converter from the 3.5-inch storage-drive bracket. Figure 76. Removing the storage-drive converter from the 3.5-inch storage-drive bracket c. Remove the four screws that secure the 2.5-inch storage drive. Then lift the storage drive out of the storage-drive converter.
  • Page 138 6. To install a new 2.5-inch storage drive, do the following: a. Slide the 3.5-inch storage-drive bracket out of the rear of the enclosure. b. Flex the sides of the bracket to remove the storage-drive converter from the bracket. c. Install a new 2.5-inch storage drive into the storage-drive converter. Then install the four screws to secure the new storage drive to the storage-drive converter.

  • Page 139: Coin-Cell Battery

    e. Install the storage converter with the bracket into the enclosure from the rear until the drive snaps into position. Figure 80. Installing the storage converter with the bracket into the enclosure 7. Pivot the rear cover of the enclosure inward until you hear a click. The rear cover is secured in place. Figure 81.

  • Page 140: Cover Presence Switch

    The coin-cell battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the coin-cell battery fails, the date and time information are lost. Refer to the “Lithium coin-cell battery notice” in the Safety and Warranty Guide for information about disposing of the coin-cell battery.
  • Page 141 3. To remove the cover presence switch, do the following: a. Disconnect the cover presence switch cable from the cover presence switch connector on the system board. See “Parts on the system board” on page 38. b. Remove the screw that secures the cover presence switch and remove the cover presence switch from the chassis.

  • Page 142: Power Supply Assembly

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 187. Power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information”...

  • Page 143: Storage Drive In The Storage-Drive Bay

    Install and tighten the four screws to secure the power supply assembly. Note: Use only screws provided by Lenovo. d. Connect the power supply assembly cables to the system board and each of the drives.
  • Page 144 b. Push the tab of the plastic 3.5-inch storage-drive bracket as shown and pull the tab outward to remove the storage drive from the storage-drive bay. Figure 87. Removing the storage drive c. Flex the sides of the bracket to remove the storage drive from the bracket. 4.
  • Page 145 c. Align the three plastic tabs on the left side of the storage drive with the corresponding holes in the drive bay assembly. Then pivot the storage drive inward until it snaps into position. Figure 89. Installing the storage-drive d. Connect the signal cable and the power cable to the new storage drive. What to do next: •...
  • Page 146 b. Push the tab of the storage-drive bracket as shown and pull the tab outward to remove the storage drive from the storage-drive bay. Figure 90. Removing the 2.5-inch storage drive with 3.5-inch storage-drive bracket c. Flex the sides of the bracket to remove the storage-drive converter from the 3.5-inch storage-drive bracket.
  • Page 147 d. Remove the four screws that secure the 2.5-inch storage drive. Then lift the storage drive out of the storage-drive converter. Figure 92. Removing the 2.5-inch storage drive from the storage-drive converter 4. To install the 2.5-inch storage drive, do the following: a.
  • Page 148 c. To install a new 2.5-inch storage drive into the bracket, flex the bracket and align pin , pin , pin and pin on the bracket with the corresponding holes in the storage drive. Do not touch the circuit board on the storage drive.

  • Page 149: Type-1 Storage-Drive Cage

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 187. Type-1 storage-drive cage Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. Some computer models come with a type-1 storage-drive cage for installing or replacing a 3.5-inch storage drive or a 2.5-inch storage drive.
  • Page 150 c. Pull the handle of the plastic 3.5-inch storage-drive bracket to remove the storage drive from the type-1 storage-drive cage. Figure 97. Removing the 3.5-inch storage drive d. Flex the sides of the bracket to remove the storage drive from the bracket. 4.
  • Page 151 b. Slide the new storage drive into the type-1 storage-drive cage until it snaps into position. Figure 99. Installing the storage drive c. Align the four holes in the rear of the type-1 storage-drive cage with the corresponding hooks in the drive bay assembly.
  • Page 152 2.5-inch storage drive To remove or install a 2.5-inch storage drive with a 2.5-inch to 3.5-inch storage-drive converter (hereafter referred to as storage-drive converter), do the following: 1. Prepare your computer. See “Preparing your computer” on page 98. 2. Locate the type-1 storage-drive cage. See “Computer components” on page 33. 3.
  • Page 153 d. Flex the sides of the bracket to remove the storage-drive converter from the bracket. Figure 103. Removing the storage-drive converter from the storage-drive bracket e. Remove the four screws that secure the 2.5-inch storage drive. Then lift the storage drive out of the storage-drive converter.
  • Page 154 a. Install the 2.5-inch storage drive with a storage-drive converter into the storage-drive converter. Then install the four screws to secure the new storage drive to the storage-drive converter. Figure 105. Installing the 2.5-inch storage drive into the storage-drive converter b.
  • Page 155 c. Slide the new storage drive with the storage-drive converter into the type-1 storage-drive cage until it snaps into position. Figure 107. Installing the 2.5-inch storage drive into the type-1 storage-drive cage d. Align the four holes in the rear of the type-1 storage-drive cage with the corresponding hooks in the drive bay assembly.

  • Page 156: Type-2 Storage-Drive Cage

    Type-2 storage-drive cage Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. Some computer models come with a type-2 storage-drive cage for installing or replacing a 2.5-inch storage drive.
  • Page 157 a. To install a new 2.5-inch storage drive into the bracket, flex the bracket and align pin , pin , pin and pin on the bracket with the corresponding holes in the storage drive. Do not touch the circuit board on the storage drive.

  • Page 158: Power Button

    c. Align the four holes in the rear of the type-2 storage-drive cage with the corresponding hooks in the drive bay assembly. Then slide the type-2 storage-drive cage upward until it snaps into position. Reinstall the screw to secure the type-2 storage-drive cage. Figure 113.
  • Page 159 4. Press the left edge of the power button to release the power button a little bit. Then, remove the power button from the front bezel as shown. Figure 114. Removing the power button 5. Align the right edge of the power button with the hole in the front audio and USB assembly. Then, pivot the power button inward as shown until it snaps into position.

  • Page 160: Thinkstation Led

    ThinkStation LED Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. To remove or install the ThinkStation LED, do the following: 1. Prepare your computer. See “Preparing your computer” on page 98. 2.

  • Page 161: Front Audio And Usb Assembly And Card Reader

    a. Insert the new ThinkStation LED into the plastic holder until it snaps into position. Figure 117. Installing the ThinkStation LED b. Connect the ThinkStation LED cable to the ThinkStation LED connector on the system board. See “Parts on the system board” on page 38. What to do next: •...
  • Page 162 c. Remove the screws that secure the front audio and USB assembly. Slide the front audio and USB assembly outward as shown to remove it from the chassis. Figure 118. Removing the front audio and USB assembly d. Remove the screw that secures the card reader. Then, carefully pull out the card reader from the rear of the front audio and USB assembly.
  • Page 163 a. Install the card reader into the card reader slot from the rear of the front audio and USB assembly. Then, install the screw to secure the card reader. Note: Carefully handle the card reader by its edges. Figure 120. Installing the card reader b.

  • Page 164: Front Fan

    Front fan Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. Note: The front fan is only available on some models. To remove or install the front fan, do the following: 1.

  • Page 165: Rear Fan

    b. Pull the tips of the rubber mounts until the front fan is secured in place. Figure 123. Installing the front fan c. Connect the front-fan cable to the front-fan connector on the system board. See “Parts on the system board” on page 38. What to do next: •...
  • Page 166 b. The rear fan is attached to the chassis by four rubber mounts. Break or cut the rubber mounts and gently pull the rear fan out of the chassis. Figure 124. Removing the rear fan 4. To install the rear fan, do the following: a.

  • Page 167: Heat-Sink-And-Fan Assembly

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 187. Heat-sink-and-fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information”...

  • Page 168: Thermal Sensor

    c. Lift the failing heat-sink-and-fan assembly off the system board. Notes: • You might have to gently twist the heat-sink-and-fan assembly to free it from the microprocessor. • Do not touch the thermal grease while handling the heat-sink-and-fan assembly. 4. To install the heat-sink-and-fan assembly, do the following: a.
  • Page 169 b. From the inner side of the chassis, press the left retaining clip that secures the plastic holder of the thermal sensor and push the clip outward to release the plastic holder. Then, disengage the plastic holder from the chassis. Figure 127.

  • Page 170: Internal Speaker

    Internal speaker Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. Note: The internal speaker is only available on some models. To remove or install the internal speaker, do the following: 1.

  • Page 171: Wi-Fi Units

    a. Position the new internal speaker toward the four metal clips and slide the internal speaker upward until it is secured in place. Figure 130. Installing the internal speaker b. Connect the internal-speaker cable to the internal-speaker connector on the system board. See “Parts on the system board”...
  • Page 172 a. Pull the handle of the retention latch outward to the open position and remove the shield as shown. Figure 131. Pulling handle of the retention latch outward and removing the shield b. Disconnect the front and rear Wi-Fi antenna cables from the Wi-Fi card module. Figure 132.
  • Page 173 5. To install the Wi-Fi card module, do the following: a. If necessary, install the plastic holder first. Align the four tabs on the bottom of the plastic holder with the corresponding holes in the chassis. Then, slide the plastic holder toward the system board until it snaps into position.
  • Page 174 c. Insert the Wi-Fi card module into the slot at an angle of about 20 degrees and pivot the Wi-Fi card module downward. Figure 136. Installing the Wi-Fi card module d. Connect the front and rear Wi-Fi antenna cables to the Wi-Fi card module. Figure 137.
  • Page 175 e. Reinstall the shield and insert the plug of the retention latch into the hole to secure the Wi-Fi card module. Figure 138. Reinstalling the shield and insert the plug of the retention latch into the hole to secure the Wi-Fi card module Front Wi-Fi antenna To remove or install the front Wi-Fi antenna, do the following:...
  • Page 176 c. Remove the front Wi-Fi antenna cable from the chassis. Figure 140. Removing the front Wi-Fi antenna cable 4. To install the front Wi-Fi antenna, do the following: a. Peel off the paper that protects the sticker on the front Wi-Fi antenna. Remove the plastic cover from the front Wi-Fi antenna cable connector.
  • Page 177 b. Stick the front Wi-Fi antenna to the front panel as shown. Then, insert the front Wi-Fi antenna cable into the hole in the chassis. Figure 142. Installing the front Wi-Fi antenna c. Connect the front Wi-Fi antenna cable to the Wi-Fi card module. d.
  • Page 178 a. Pull the handle of the retention latch outward to the open position and remove the shield as shown. Figure 144. Pulling handle of the retention latch outward and removing the shield b. Disconnect the rear Wi-Fi antenna cable from the Wi-Fi card module. c.
  • Page 179 d. Remove the rear Wi-Fi antenna cable from the chassis. Figure 146. Removing the rear Wi-Fi antenna cable 4. To install the rear Wi-Fi antenna, do the following: a. If necessary, peel off the paper that protects the sticker on the rear Wi-Fi antenna. Remove the plastic cover from the rear Wi-Fi antenna cable connector.
  • Page 180 b. Stick the rear Wi-Fi antenna to the rear panel as shown. Then, insert the rear Wi-Fi antenna cable into the hole in the rear panel. Figure 148. Installing the rear Wi-Fi antenna c. Insert the tab of the shield into the hole in the rear panel and pivot the shield inward until it snaps into position.

  • Page 181: Microprocessor

    e. Reinstall the shield and insert the plug of the retention latch into the hole to secure the Wi-Fi card module. Figure 150. Reinstalling the shield and insert the plug of the retention latch into the hole to secure the Wi-Fi card module What to do next: •...
  • Page 182 5. Lift the small handle and open the retainer to access the microprocessor Figure 151. Accessing the microprocessor 6. Lift the microprocessor straight up and out of the microprocessor socket. Place the old microprocessor on a static-protective surface. Notes: • Your microprocessor and socket might look different from the one illustrated. •...

  • Page 183: System Board

    10. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches on it with the tabs in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle on one corner of the new microprocessor is the microprocessor orientation indicator.
  • Page 184 3. To access the system board, remove the following parts if any: a. “PCIe card” on page 103 b. “M.2 solid-state drive” on page 109 c. “Memory module” on page 115 d. “Coin-cell battery” on page 131 e. “Power supply assembly” on page 134 “Power button”...
  • Page 185 8. Install the new system board into the chassis by aligning the nine screw holes in the new system board with the corresponding mounting studs on the chassis. Then, install the nine screws in the sequence as shown to secure the new system board. Figure 155.

  • Page 186: Device In The 5.25-Inch Flex Module

    Figure 156. Installing the microprocessor socket cover 3. Carefully check the four corners of the socket cover to ensure that the cover is seated securely. 4. Follow any additional instructions included with the replacement part you received. What to do next: •...
  • Page 187 a. Press the button as shown to remove the slim optical drive from the flex module. Figure 158. Removing the slim optical drive from the flex module b. Remove the two screws that secure the clip to remove the plastic clip from the rear of the slim optical drive.
  • Page 188 b. Install the two screws to secure the plastic clip on the rear of the new slim optical drive. Figure 161. Installing the plastic clip to the slim optical drive c. Slide the new slim optical drive with the plastic clip into the flex module until the slim optical drive snaps into position.
  • Page 189 What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 187. eSATA connector or IEEE 1394 connector To remove or install an eSATA connector or an IEEE 1394 connector in the flex module, do the following: 1.
  • Page 190 5. Press the two clips toward each other as shown and then pull the eSATA connector or IEEE 1394 connector out of the flex module. Figure 165. Removing the eSATA connector or IEEE 1394 connector from the flex module 6. To install a new eSATA connector or a new IEEE 1394 connector, do the following: a.
  • Page 191 7. Position the flex module cover on the flex module. Ensure that the rail guides on the bottom of the cover engage the rails on the flex module. Then, push the cover to the front of the flex module until it snaps into position.
  • Page 192 4. Lift the clip on the rear of the flex module, and then slide the flex module cover to the rear of the flex module. Figure 168. Removing the flex module cover 5. To remove a front Thunderbolt I/O adapter, do the following: a.
  • Page 193 a. If necessary, remove the dummy bezel. Then install the bezel in the front Thunderbolt adapter kit to the flex module. Figure 171. Installing the bezel to the flex module b. Align the four holes in the front Thunderbolt I/O adapter with the corresponding mounting studs on the bracket.
  • Page 194 c. Hold the clip on the retaining bracket. Then insert the front Thunderbolt I/O adapter and the retaining bracket into the flex module as shown until they snap into position. Figure 173. Installing the front Thunderbolt adapter and the retaining bracket into the flex module 7.

  • Page 195: Completing The Parts Replacement

    9. Route the cables through the two holes in the rear of the flex module. Position the flex module cover on the flex module. Ensure that the rail guides on the bottom of the cover engage the rails on the flex module.
  • Page 196 2. Ensure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover. 3. Press the release tab as shown and pivot the drive bay assembly inward until it snaps into position. Figure 176.
  • Page 197 5. Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover engage the rails on the chassis. Then, push the cover to the front of the computer until it snaps into position.
  • Page 198 8. Reconnect the external cables and power cords to the corresponding connectors on the computer. See “Hardware locations” on page 29. 9. Update the configuration of your computer if necessary. See “Using the Setup Utility program” on page 10. If a newly installed hardware component does not work correctly, update the device driver. See “Keeping your computer current”...

  • Page 199: Chapter 10. Getting Information, Help, And Service

    • Access troubleshooting and support information for your computer model and other supported products. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: https://support.lenovo.com © Copyright Lenovo 2018, 2020...

  • Page 200: Help And Service

    • Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

  • Page 201: Purchasing Additional Services

    For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product, go to . You also can contact the Lenovo Customer https://support.microsoft.com Support Center for help. Some fees might apply. Purchasing additional services During and after the warranty period, you can purchase additional services.
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  • Page 203: Appendix A. System Memory Speed

    • The microprocessor models supported in your computer might vary. For a list of supported microprocessor models, contact the Lenovo Customer Support Center. • The ECC memory modules are not supported on the computer models with Intel Core i5 or i7 microprocessors.
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  • Page 205: Appendix B. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 206 P330 Hardware Maintenance Manual...

  • Page 207: Appendix C. Regulatory Information Of Countries And Regions

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 208 Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Korean wireless-radio compliance information 무선설비...
  • Page 209 The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices. Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.
  • Page 210 All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to https:// support.lenovo.com...

  • Page 211: Appendix D. Weee And Recycling Information Of Countries And Regions

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 212 If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
  • Page 213 If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
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  • Page 215: Appendix E. Restriction Of Hazardous Substances (Rohs) Directive Of Countries And Regions

    Mainland China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). © Copyright Lenovo 2018, 2020...
  • Page 216 Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules. Taiwan RoHS P330 Hardware Maintenance Manual...

  • Page 217: Appendix F. Energy Star Model Information

    For more information about ENERGY STAR, go to: https://www.energystar.gov/ Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 2.
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  • Page 219: Appendix G. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 220 P330 Hardware Maintenance Manual...

  • Page 221: Appendix H. Trademarks

    Appendix H. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkStation The ThinkStation logo Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
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