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Brother PJ-822 User Manual
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Brother PJ-822 User Manual

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User's Guide
PJ-822
PJ-823
PJ-862
PJ-863
PJ-883
© 2022 Brother Industries, Ltd. All rights reserved.

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Summary of Contents for Brother PJ-822

  • Page 1 User's Guide PJ-822 PJ-823 PJ-862 PJ-863 PJ-883 © 2022 Brother Industries, Ltd. All rights reserved.

  • Page 2: Table Of Contents

    Home > Table of Contents Table of Contents Before You Use Your Printer ........................ 1 Definitions of Notes ............................2 Safety Precautions ............................3 General Precautions ............................4 Trademarks and Licenses ..........................5 Open Source Licensing Remarks ........................6 Important Note ............................... 7 Set Up Your Printer ..........................
  • Page 3 Important Information for Security........................ 94 Wireless Network Settings ........................... 95 Use the Wireless Network ........................96 Enable or Disable Wi-Fi........................98 Brother Management Tools .......................... 99 Security .............................. 100 Before Using Network Security Features ....................101 Configure Certificates for Device Security ....................102 Supported Security Certificate Features ..................
  • Page 4 If You Are Having Difficulty with Your Printer....................171 Printing Problems............................172 Network Problems............................178 Version Information ............................ 181 Reset the Printer ............................182 Appendix............................183 Specifications ............................. 184 Software Development Kit.......................... 187 Product Dimensions ........................... 188 Brother Help and Customer Support......................193...

  • Page 5: Before You Use Your Printer

    Home > Before You Use Your Printer Before You Use Your Printer • Definitions of Notes • Safety Precautions • General Precautions • Trademarks and Licenses • Open Source Licensing Remarks • Important Note...

  • Page 6: Definitions Of Notes

    Home > Before You Use Your Printer > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: DANGER indicates an imminently hazardous situation which, if not avoided, will DANGER result in death or serious injuries. WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries.

  • Page 7: Safety Precautions

    Home > Before You Use Your Printer > Safety Precautions Safety Precautions IMPORTANT • DO NOT remove the labels affixed to the printer. These labels provide operational information and indicate the printer's model number. • DO NOT push the power button or LED indicator with an object that has a sharp point, such as a pen. This could damage the button or LED.

  • Page 8: General Precautions

    If the printer is not in use for long periods, remove the battery and disconnect the cord before storing. • If you notice anything unusual about the Rechargeable Li-ion Battery the first time it is used, for example overheating or rust, immediately stop using the Rechargeable Li-ion Battery. Contact Brother Customer Service. Printer •...

  • Page 9: Trademarks And Licenses

    • The Bluetooth word mark and logos are registered trademark owned by Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. is under license. Other trademarks and trade names are those of their respective owners. ®...

  • Page 10: Open Source Licensing Remarks

    Before You Use Your Printer > Open Source Licensing Remarks Open Source Licensing Remarks This product includes open source software. To see the Open Source Licensing Remarks, go to your model's Manuals page on the Brother support website at support.brother.com. Related Information •...

  • Page 11: Important Note

    Otherwise, some of your printer's functions may not be available. When replacing or disposing of your printer, Brother strongly recommends resetting it to its factory settings • to remove all personal information.

  • Page 12: Set Up Your Printer

    Home > Set Up Your Printer Set Up Your Printer • Parts Description • Control Panel Overview • LED Patterns and Indications • Install the Rechargeable Li-ion Battery • Remove the Rechargeable Li-ion Battery • Connect the Printer to External Power •...

  • Page 13: Parts Description

    Home > Set Up Your Printer > Parts Description Parts Description PJ-822/PJ-823 PJ-862/PJ-863/PJ-883 Power Button 2. Paper Input Slot 3. Tear Bar 4. Platen Roller 5. Paper Outlet Slot 6. Release Cover Bluetooth Indicator (PJ-862/PJ-863) Bluetooth and Wi-Fi Indicator (PJ-883) 8.
  • Page 14 15. DC Connector 16. Battery Cavity Mounting Block Related Information • Set Up Your Printer Related Topics: • Control Panel Overview...

  • Page 15: Control Panel Overview

    Home > Set Up Your Printer > Control Panel Overview Control Panel Overview >> PJ-822/PJ-823 >> PJ-862/PJ-863 >> PJ-883 PJ-822/PJ-823 Power Button Function Operation Turn on the printer Press and hold the Power button for about one second until the Power LED lights up.
  • Page 16 Function Operation For more information, see Related Topics: Change Printer Settings Using the Printer Setting Tool (Windows). For more information, see Related Topics: Change Printer Settings Using the Printer Setting Tool (Mac). To ensure that printing is complete, wait five seconds after the printer has received the data before using a form feed command.
  • Page 17 Function Operation Enable/Disable the Bluetooth function Press the Bluetooth button Feed Button Function Operation Feed the paper Load the paper and press the Feed button to feed the paper. If you continue to press and hold the Feed button after about 2.17 in. (55 mm) of paper has been fed, approximately one page length of paper is fed at high speed.
  • Page 18 Function Operation For more information about Mass Storage Mode, see Related Topics: Print Using the USB Interface (Mass Storage Mode). 2. Near-Field Communication (NFC) Sensor Bluetooth and Wi-Fi Indicator 4. Status Indicator 5. Data Indicator 6. Power Indicator Bluetooth and Wi-Fi Button Function Operation Enable/Disable the...
  • Page 19 Related Information • Set Up Your Printer Related Topics: • Change Printer Settings Using the Printer Setting Tool (Windows) • Change Printer Settings Using the Printer Setting Tool (Mac) • Confirm Printer Settings • Print Using the USB Interface (Mass Storage Mode)

  • Page 20: Led Patterns And Indications

    Home > Set Up Your Printer > LED Patterns and Indications LED Patterns and Indications Your printer features three LED indicators labeled POWER, DATA, and STATUS that light and flash to indicate the printer’s status. Each LED indicator may light or flash in a color shown below. The symbols used in this section explain the meaning of the different indicator colors and patterns.
  • Page 21 Power Data Status Description Bluetooth (PJ-862/PJ-863) Bluetooth and Wi-Fi (PJ-883) Receiving data (Once every two seconds) Printing Buffer contains unprinted data Transferring data (Once every two seconds) Maintenance/ configuration report printing /Cleaning mode Printer in Boot mode Printer in Cooling Down mode Communication error No template error...
  • Page 22 Power Data Status Description Bluetooth (PJ-862/PJ-863) Bluetooth and Wi-Fi (PJ-883) System error (Once every second) (Once every second) (Once every second) PJ-862/PJ-863/PJ-883 Power Data Status Description Bluetooth (PJ-862/PJ-863) Bluetooth and Wi-Fi (PJ-883) Bluetooth on, connected Pairing with Bluetooth (Once every second) Bluetooth on, not connected (during (Once every three...
  • Page 23 Power Data Status Description Bluetooth and Wi-Fi Access point search error (Two times every 2.5 (Two times every 2.5 seconds) seconds) Access point connection error (Three times every (Three times every 3.5 seconds) 3.5 seconds) Security error (Once every second) (Once every second) Related Information •...

  • Page 24: Install The Rechargeable Li-Ion Battery

    Home > Set Up Your Printer > Install the Rechargeable Li-ion Battery Install the Rechargeable Li-ion Battery 1. Slide Battery Latch 1 (a) to the unlocked position. 2. While holding Battery Latch 2 (b) in the unlocked position, remove the Battery Cavity Mounting Block (c). a.
  • Page 25 Related Information • Set Up Your Printer...

  • Page 26: Remove The Rechargeable Li-Ion Battery

    Home > Set Up Your Printer > Remove the Rechargeable Li-ion Battery Remove the Rechargeable Li-ion Battery 1. Slide Battery Latch 1 (a) to the unlocked position. 2. While holding Battery Latch 2 (b) in the unlocked position, remove the Rechargeable Li-ion Battery (c). a.

  • Page 27: Connect The Printer To External Power

    Home > Set Up Your Printer > Connect the Printer to External Power Connect the Printer to External Power Connecting the printer to a power supply while the printer is off automatically turns the printer on for a system check. If Auto Power On is set to Off, the printer turns off after the system check. >>...
  • Page 28 2. Connect the Car Adapter (a) to the printer. a. Car Adapter Connect to an AC Power Outlet Using the AC Adapter for USB Type-C (Optional) Connect the printer to a nearby AC power outlet to charge the Rechargeable Li-ion Battery using the AC Adapter for USB Type-C.

  • Page 29: Turn The Printer On Or Off

    (a). The Power indicator (b) lights in green (if the printer is connected to an AC or DC power outlet) or in orange (if using the Rechargeable Li-ion Battery). PJ-822/PJ-823 PJ-862/PJ-863/PJ-883 Power button b. Power Indicator Turn Off the Printer...

  • Page 30: Charge The Rechargeable Li-Ion Battery

    Home > Set Up Your Printer > Charge the Rechargeable Li-ion Battery Charge the Rechargeable Li-ion Battery >> Tips on Using the Rechargeable Li-ion Battery >> Charge the Rechargeable Li-ion Battery >> Stop Charging the Rechargeable Li-ion Battery Tips on Using the Rechargeable Li-ion Battery Fully charge the Rechargeable Li-ion Battery before using the printer.
  • Page 31 a. Power Indicator b. Status Indicator When the battery is fully charged, the Status indicator turns off. 3. Disconnect the power source from the printer. When using the dedicated adapter, charge the Rechargeable Li-ion Battery for two hours to fully charge the battery.

  • Page 32: Load Paper In The Printer

    Home > Set Up Your Printer > Load Paper in the Printer Load Paper in the Printer >> Load Paper in the Printer >> Cut Paper Load Paper in the Printer 1. Use both hands to hold the paper straight. 2.
  • Page 33 • The bottom edge of the paper must be parallel to the roller. • Only one side of the paper can be printed. Check the paper, and load it so that the smooth, thermal side faces down. • When loading A4-size paper, align the paper with the A4 Indicators on the printer. When loading Letter- size paper, align the paper with the LTR Indicators on the printer.

  • Page 34: Install Software

    Home > Install Software Install Software • Install Printer Drivers and Software on a Computer • Connect the Printer to a Computer or Mobile Device...

  • Page 35: Install Printer Drivers And Software On A Computer

    Install Printer Drivers and Software on a Computer To print from your computer, install the printer driver and P-touch Editor on your computer. 1. In the address bar, type install.brother and download the Software/Documentation installer. http://install.brother 2. Double-click the downloaded installer, and follow the on-screen instructions.

  • Page 36: Available Applications

    This application is installed with P-touch Editor. P-touch Transfer Allows you to transfer documents to the printer. Express To download the installer, go to your model's Downloads page on the Brother support website at support.brother.com. P-touch Update Updates software and firmware to the latest version.
  • Page 37 Related Information • Install Printer Drivers and Software on a Computer Related Topics: • Compatible Printing Apps...

  • Page 38: Connect The Printer To A Computer Or Mobile Device

    Home > Install Software > Connect the Printer to a Computer or Mobile Device Connect the Printer to a Computer or Mobile Device • Connect the Printer to a Computer Using a USB Cable • Connect the Printer to a Computer Using Wi-Fi •...

  • Page 39: Connect The Printer To A Computer Using A Usb Cable

    Home > Install Software > Connect the Printer to a Computer or Mobile Device > Connect the Printer to a Computer Using a USB Cable Connect the Printer to a Computer Using a USB Cable A USB Type-C cable is required for connecting the printer to your computer. It may be included with your printer, depending on your country.

  • Page 40: Connect The Printer To A Computer Using Wi-Fi

    Home > Install Software > Connect the Printer to a Computer or Mobile Device > Connect the Printer to a Computer Using Wi-Fi Connect the Printer to a Computer Using Wi-Fi Related Models: PJ-883 • Connect the Printer to a Computer Using a Wi-Fi Router/Access Point (Infrastructure Mode) •...
  • Page 41 Home > Install Software > Connect the Printer to a Computer or Mobile Device > Connect the Printer to a Computer Using Wi-Fi > Connect the Printer to a Computer Using a Wi-Fi Router/Access Point (Infrastructure Mode) Connect the Printer to a Computer Using a Wi-Fi Router/Access Point (Infrastructure Mode) Related Models: PJ-883 Infrastructure Mode allows you to connect the printer to a computer or mobile device via a Wi-Fi router/access...
  • Page 42 Start the Wireless Device Setup Wizard included in the Printer Driver Package, and then follow the on-screen instructions. b. If you have not downloaded the Printer Driver Package, go to your model's Downloads page on the Brother support website at support.brother.com to download the package. Double-click the downloaded file.
  • Page 43 Home > Install Software > Connect the Printer to a Computer or Mobile Device > Connect the Printer to a Computer Using Wi-Fi > Connect the Printer to a Computer without Using a Wi-Fi Router/Access Point (Wireless Direct) Connect the Printer to a Computer without Using a Wi-Fi Router/Access Point (Wireless Direct) Related Models: PJ-883 Wireless Direct allows you to connect the printer to your computer or mobile device directly, without a Wi-Fi...
  • Page 44 Related Topics: • Change Printer Settings Using the Printer Setting Tool (Windows) • Communication Settings of the Printer Setting Tool (Windows) • Change Printer Settings Using the Printer Setting Tool (Mac) • Confirm Printer Settings...
  • Page 45 Home > Install Software > Connect the Printer to a Computer or Mobile Device > Connect the Printer to a Computer Using Wi-Fi > Connect the Printer to a Computer Using Infrastructure Mode and Wireless Direct Simultaneously Connect the Printer to a Computer Using Infrastructure Mode and Wireless Direct Simultaneously Related Models: PJ-883 1.
  • Page 46 Home > Install Software > Connect the Printer to a Computer or Mobile Device > Connect the Printer to a ™ Computer Using Wi-Fi > Connect the Printer to a Computer Using WPS (Wi-Fi Protected Setup ™ Connect the Printer to a Computer Using WPS (Wi-Fi Protected Setup Related Models: PJ-883 1.

  • Page 47: Connect The Printer To A Computer Using Bluetooth Connection

    Home > Install Software > Connect the Printer to a Computer or Mobile Device > Connect the Printer to a Computer Using Bluetooth Connection Connect the Printer to a Computer Using Bluetooth Connection Related Models: PJ-862/PJ-863/PJ-883 Follow the manufacturer's recommendations for your Bluetooth-equipped devices (computers and mobile devices) or Bluetooth adapter, and install any necessary hardware and software.

  • Page 48: Connect The Printer To A Mobile Device Using Nfc (Android)

    Home > Install Software > Connect the Printer to a Computer or Mobile Device > Connect the Printer to a Mobile Device Using NFC (Android) Connect the Printer to a Mobile Device Using NFC (Android) Related Models: PJ-862/PJ-863/PJ-883 1. Confirm that the printer's Bluetooth settings and the mobile device's Bluetooth and NFC settings are enabled. 2.

  • Page 49: Create And Print Documents Using Your Computer

    Home > Create and Print Documents Using Your Computer Create and Print Documents Using Your Computer • Create Labels Using P-touch Editor (Windows) • Print Documents Using P-touch Editor (Windows) • Create and Print Custom Documents Using P-touch Editor (Mac) •...

  • Page 50: Create Labels Using P-Touch Editor (Windows)

    Create Labels Using P-touch Editor (Windows) To use your printer with your computer, install P-touch Editor and the printer driver on your computer. For the latest drivers and software, go to your model's Downloads page on the Brother support website at support.brother.com.

  • Page 51: Main Window Of P-Touch Editor Express Mode (Windows)

    Home > Create and Print Documents Using Your Computer > Create Labels Using P-touch Editor (Windows) > Main Window of P-touch Editor Express Mode (Windows) Main Window of P-touch Editor Express Mode (Windows) Express mode allows you to quickly create layouts including text and images. 1.

  • Page 52: Main Window Of P-Touch Editor Professional Mode (Windows)

    Home > Create and Print Documents Using Your Computer > Create Labels Using P-touch Editor (Windows) > Main Window of P-touch Editor Professional Mode (Windows) Main Window of P-touch Editor Professional Mode (Windows) Professional mode allows you to create layouts using a wide-range of advanced tools and options. 1.

  • Page 53: Main Window Of P-Touch Editor Snap Mode (Windows)

    Home > Create and Print Documents Using Your Computer > Create Labels Using P-touch Editor (Windows) > Main Window of P-touch Editor Snap Mode (Windows) Main Window of P-touch Editor Snap Mode (Windows) Snap mode allows you to capture all or a portion of your computer screen and print it as an image. Related Information •...

  • Page 54: Print Documents Using P-Touch Editor (Windows)

    Home > Create and Print Documents Using Your Computer > Print Documents Using P-touch Editor (Windows) Print Documents Using P-touch Editor (Windows) >> Express Mode >> Professional Mode >> Snap Mode Express Mode Configure the settings in the Print screen before printing. Click File >...

  • Page 55: Create And Print Custom Documents Using P-Touch Editor (Mac)

    Download and install P-touch Editor from the App Store on your Mac. 1. Double-click Macintosh HD > Applications, and then double-click the Brother P-touch Editor icon. 2. When P-touch Editor starts, click New to create a new layout or open an existing layout.

  • Page 56: Print Documents Without Installing Software And Drivers

    Home > Create and Print Documents Using Your Computer > Print Documents without Installing Software and Drivers Print Documents without Installing Software and Drivers • Print Using the USB Interface (Mass Storage Mode) • Notes on Printing Image Data without Using the Printer Driver...

  • Page 57: Print Using The Usb Interface (Mass Storage Mode)

    Home > Create and Print Documents Using Your Computer > Print Documents without Installing Software and Drivers > Print Using the USB Interface (Mass Storage Mode) Print Using the USB Interface (Mass Storage Mode) Mass Storage mode allows you to send a file to the printer using the USB interface, without installing the printer driver.

  • Page 58: Notes On Printing Image Data Without Using The Printer Driver

    • The maximum file size is 15.8 MB. • The maximum resolutions are as follows: PJ-822/PJ-862 Height × Width = 2200 × 1600 dots PJ-823/PJ-863/PJ-883 Height × Width = 3300 × 2400 dots If these limits are exceeded, the data received by the printer is discarded and not printed.

  • Page 59: Print A Document Using The Printer Driver (Windows/Mac)

    Home > Create and Print Documents Using Your Computer > Print a Document Using the Printer Driver (Windows/Mac) Print a Document Using the Printer Driver (Windows/Mac) >> Windows >> Mac Windows 1. Open the document you want to print. 2. Connect the printer to a computer using USB, Bluetooth or Wi-Fi. 3.
  • Page 60 7. Click OK. 8. Complete your print operation. The Data indicator flashes in green to indicate that the printer is receiving data. • If paper is loaded and the Data indicator remains green without flashing, the printer has not received enough data to print an entire page. Turn the printer off, and then turn it on again. •...

  • Page 61: Print Settings (Windows)

    Home > Create and Print Documents Using Your Computer > Print a Document Using the Printer Driver (Windows/Mac) > Print Settings (Windows) Print Settings (Windows) >> Basic Tab >> Advanced Tab >> Print Profiles Tab Basic Tab 1. Paper Type Specify the type of paper that is loaded.
  • Page 62 Fixed Page Paper is fed at the end of a job to suit the vertical length of the selected page size (for example: letter, legal, A4, or user-defined size). Select this setting when using roll paper. Make sure to set Paper Type to Roll.
  • Page 63 5. Use Watermark Select to print a logo or text as a watermark on your document. You can use preset watermarks, add a new watermark, or use an image file you have created. 6. Header-Footer Print Select to print the date, time, and ID in the header or footer. 7.
  • Page 64 Print Profiles Tab Print Profiles are presets designed to give you quick access to frequently used printing configurations. Frequently used printing settings can be added as Print Profiles. Related Information • Print a Document Using the Printer Driver (Windows/Mac)

  • Page 65: Print Settings (Mac)

    Home > Create and Print Documents Using Your Computer > Print a Document Using the Printer Driver (Windows/Mac) > Print Settings (Mac) Print Settings (Mac) 1. Density Select the printing density. 2. 2-ply Mode Specify the setting for using 2-ply paper. 3.
  • Page 66 9. Roll Printer Case Specify the setting for using the optional roll printer case. Depending on the selected option, you can adjust the feed value or amount of paper retraction for the roll printer case. Option Description Printer Default Select this option when using the printer settings as-is. None Select this option when not using the roll printer case.

  • Page 67: Print Documents Using Mobile Devices

    Home > Print Documents Using Mobile Devices Print Documents Using Mobile Devices • Compatible Printing Apps • AirPrint Overview • ® Mopria Print Service • Transfer Templates Created on a Computer to the Printer Using a Mobile Device...

  • Page 68: Compatible Printing Apps

    USB cable. The cable is sold separately. • PJ-862/PJ-863/PJ-883: Brother offers various free apps for use with your printer, including apps to print directly from your iPhone, ™ iPad, iPod touch, and Android mobile devices, and apps to wirelessly transfer data, such as templates, symbols, and databases created using a computer, to your stand-alone printer.
  • Page 69 Software Features This software will send printer update files uploaded to DropBox or an HTTP(S) ™ server to target printers. Download this Brother app from Google Play Related Information • Print Documents Using Mobile Devices...

  • Page 70: Airprint Overview

    Home > Print Documents Using Mobile Devices > AirPrint Overview AirPrint Overview Related Models: PJ-883 AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone and iPod touch without the need to install a driver. For more information, visit Apple’s website.

  • Page 71: Mopria ® Print Service

    ® Home > Print Documents Using Mobile Devices > Mopria Print Service ® Mopria Print Service Related Models: PJ-883 ® ™ Mopria Print Service is a print feature on Android mobile devices developed by ™ the Mopria Alliance . With this service, you can connect to the same network as your printer and print without additional setup.

  • Page 72: Transfer Templates Created On A Computer To The Printer Using A Mobile Device

    Home > Print Documents Using Mobile Devices > Transfer Templates Created on a Computer to the Printer Using a Mobile Device Transfer Templates Created on a Computer to the Printer Using a Mobile Device Use P-touch Transfer Manager to save template data created using P-touch Editor in either BLF or PDZ format. Use Mobile Transfer Express to send the saved file from your mobile device to the printer and print it.

  • Page 73: Transfer Templates To The Printer (P-Touch Transfer Manager) (Windows)

    Home > Transfer Templates to the Printer (P-touch Transfer Manager) (Windows) Transfer Templates to the Printer (P-touch Transfer Manager) (Windows) • Transfer Templates to the Printer Using P-touch Transfer Manager (Windows) • Distribute Templates to be Transferred to Users Without Using P-touch Transfer Manager (Windows)

  • Page 74: Transfer Templates To The Printer Using P-Touch Transfer Manager (Windows)

    Home > Transfer Templates to the Printer (P-touch Transfer Manager) (Windows) > Transfer Templates to the Printer Using P-touch Transfer Manager (Windows) Transfer Templates to the Printer Using P-touch Transfer Manager (Windows) • Notes on Using P-touch Transfer Manager (Windows) •...

  • Page 75: Notes On Using P-Touch Transfer Manager (Windows)

    Home > Transfer Templates to the Printer (P-touch Transfer Manager) (Windows) > Transfer Templates to the Printer Using P-touch Transfer Manager (Windows) > Notes on Using P-touch Transfer Manager (Windows) Notes on Using P-touch Transfer Manager (Windows) Some P-touch Editor functions are not available with the printer, so keep the following points in mind when using P-touch Editor to create templates.

  • Page 76: About Transferring Templates From The Computer To The Printer (Windows)

    Home > Transfer Templates to the Printer (P-touch Transfer Manager) (Windows) > Transfer Templates to the Printer Using P-touch Transfer Manager (Windows) > About Transferring Templates from the Computer to the Printer (Windows) About Transferring Templates from the Computer to the Printer (Windows) You can transfer templates and other data to the printer and save backups of your data on the computer.
  • Page 77 1. Start P-touch Editor • Windows 10/Windows Server 2016/Windows Server 2019/Windows Server 2022: Click Start > Brother P-touch > P-touch Editor, or double-click the P-touch Editor icon on the desktop. • Windows 8.1/Windows Server 2012/Windows Server 2012 R2: Click the P-touch Editor icon on the Apps screen, or double-click the P-touch Editor icon on the desktop.
  • Page 78 Home > Transfer Templates to the Printer (P-touch Transfer Manager) (Windows) > Transfer Templates to the Printer Using P-touch Transfer Manager (Windows) > About Transferring Templates from the Computer to the Printer (Windows) > Main Window of P-touch Transfer Manager (Windows) Main Window of P-touch Transfer Manager (Windows) 1.
  • Page 79 Icon Button name Function Search Click to search for templates or other data registered to P- touch Library. Display Style Click to change the file display style. Related Information • About Transferring Templates from the Computer to the Printer (Windows)
  • Page 80 Home > Transfer Templates to the Printer (P-touch Transfer Manager) (Windows) > Transfer Templates to the Printer Using P-touch Transfer Manager (Windows) > About Transferring Templates from the Computer to the Printer (Windows) > Transfer Templates or Other Data from the Computer to the Printer (Windows) Transfer Templates or Other Data from the Computer to the Printer (Windows) To transfer templates from a mobile device to the printer, see Related Topics.
  • Page 81 3. Right-click the Configurations folder, select New, and then create a new folder. 4. Do one of the following: • Drag the template or other data you want to transfer and place it in the new folder. • To transfer multiple templates or other data, drag the files you want to transfer, and then place them in the new folder.
  • Page 82 Only BMP files can be transferred. (User-defined • Monochrome BMP files are recommended. character) • The size limit is 1632 × 1632 pixels. (PJ-822/PJ-862) • The size limit is 2464 × 2464 pixels. (PJ-823/PJ-863/ PJ-883) • Wide images may be cropped.
  • Page 83 7. Select the folder containing the templates or other data you want to transfer, and then click Transfer. A confirmation message appears. • You can also transfer individual items to the printer without adding them to a folder. Select the template or other data you want to transfer, and then click Transfer.

  • Page 84: Back Up Templates Or Other Data Saved In The Printer (Windows)

    Home > Transfer Templates to the Printer (P-touch Transfer Manager) (Windows) > Transfer Templates to the Printer Using P-touch Transfer Manager (Windows) > Back up Templates or Other Data Saved in the Printer (Windows) Back up Templates or Other Data Saved in the Printer (Windows) •...

  • Page 85: Delete Printer Data (Windows)

    Home > Transfer Templates to the Printer (P-touch Transfer Manager) (Windows) > Transfer Templates to the Printer Using P-touch Transfer Manager (Windows) > Delete Printer Data (Windows) Delete Printer Data (Windows) To delete all templates and other data saved on the printer, do the following: 1.

  • Page 86: Create Transfer Files And Transfer Package Files (Windows)

    Home > Transfer Templates to the Printer (P-touch Transfer Manager) (Windows) > Transfer Templates to the Printer Using P-touch Transfer Manager (Windows) > Create Transfer Files and Transfer Package Files (Windows) Create Transfer Files and Transfer Package Files (Windows) Use P-touch Transfer Manager to save template data created using P-touch Editor in BLF or PDZ format, and transfer the files in this format to a printer from a computer or mobile device.
  • Page 87 Template Transfer Method File Format via Bluetooth (PJ-862/PJ-863/PJ-883) Mass storage From a computer P-touch Transfer Express Mass storage 1. Create the template using P-touch Editor, and then transfer it to P-touch Transfer Manager. • For more information, see Related Topics. •...

  • Page 88: Distribute Templates To Be Transferred To Users Without Using P-Touch Transfer Manager (Windows)

    Distribute Templates to be Transferred to Users Without Using P-touch Transfer Manager (Windows) Transfer templates to the printer using P-touch Transfer Express. To download the latest version of P-touch Transfer Express, go to your model's Downloads page on the Brother support website at support.brother.com. •...
  • Page 89 2. Open the template you want. 3. Click File > Transfer Template > Transfer. The following dialog box shows Express Mode, but the process to transfer the template is the same with Professional Mode. The template is transferred to P-touch Transfer Manager. P-touch Transfer Manager starts. Save the Template as a Transfer Package File (PDZ) To create a file in a format that can be used by P-touch Transfer Express, save the template as a Transfer Package file (PDZ).
  • Page 90 4. Type the name, and then click Save. The template is saved as a Transfer Package file (PDZ). Distribute the Transfer Package File (PDZ) and P-touch Transfer Express to Others If you already downloaded P-touch Transfer Express, it is not necessary for the administrator to send the Transfer Express folder.
  • Page 91 User Tasks Transfer the Transfer Package File (PDZ) to Your Printer Do not turn off the power when transferring templates. 1. Turn on the printer. 2. Connect the printer to the computer using a USB cable. 3. Double-click the PtTrExp.exe file received from the administrator. 4.

  • Page 92: Store And Manage Templates (P-Touch Library)

    Home > Store and Manage Templates (P-touch Library) Store and Manage Templates (P-touch Library) • Edit Templates Using P-touch Library (Windows) • Print Templates Using P-touch Library (Windows) • Search Templates Using P-touch Library (Windows)

  • Page 93: Edit Templates Using P-Touch Library (Windows)

    Edit Templates Using P-touch Library (Windows) 1. Start the P-touch Library. • Windows 10/Windows Server 2016/Windows Server 2019/Windows Server 2022: Click Start > Brother P-touch > P-touch Library. • Windows 8.1/Windows Server 2012/Windows Server 2012 R2: Click the P-touch Library icon on the Apps screen.

  • Page 94: Print Templates Using P-Touch Library (Windows)

    Print Templates Using P-touch Library (Windows) 1. Start the P-touch Library. • Windows 10/Windows Server 2016/Windows Server 2019/Windows Server 2022: Click Start > Brother P-touch > P-touch Library. • Windows 8.1/Windows Server 2012/Windows Server 2012 R2: Click the P-touch Library icon on the Apps screen.

  • Page 95: Search Templates Using P-Touch Library (Windows)

    Search Templates Using P-touch Library (Windows) 1. Start the P-touch Library. • Windows 10/Windows Server 2016/Windows Server 2019/Windows Server 2022: Click Start > Brother P-touch > P-touch Library. • Windows 8.1/Windows Server 2012/Windows Server 2012 R2: Click the P-touch Library icon on the Apps screen.
  • Page 96 Settings Details Multiple Parameters Determines how the program searches when multiple criteria are specified. If you select AND, the program searches for files meeting all of the criteria. If you select OR, the program searches for files meeting any of the criteria.

  • Page 97: Network

    Home > Network Network Related Models: PJ-883 • Important Information for Security • Wireless Network Settings • Brother Management Tools...

  • Page 98: Important Information For Security

    Home > Network > Important Information for Security Important Information for Security Related Models: PJ-883 The default password to manage this printer's settings is located in the battery cavity and marked "Pwd". • We recommend immediately changing the default password to protect your printer from unauthorized access.

  • Page 99: Wireless Network Settings

    Home > Network > Wireless Network Settings Wireless Network Settings Related Models: PJ-883 • Use the Wireless Network • Enable or Disable Wi-Fi...

  • Page 100: Use The Wireless Network

    Home > Network > Wireless Network Settings > Use the Wireless Network Use the Wireless Network Related Models: PJ-883 Before Configuring Your Printer for a Wireless Network •...
  • Page 101 Make sure you know your wireless router/access point's Network Name (SSID) and Network Key (Password). If you cannot find this information, consult the manufacturer of your wireless router/access point, your system administrator, or Internet provider. Brother cannot provide this information. Related Information •...

  • Page 102: Enable Or Disable Wi-Fi

    Home > Network > Wireless Network Settings > Enable or Disable Wi-Fi Enable or Disable Wi-Fi Related Models: PJ-883 Follow these steps to enable or disable Wi-Fi or Bluetooth and Wi-Fi: Press the Bluetooth and Wi-Fi button to enable or disable the printer's Wi-Fi function. When the Wi-Fi function is enabled, the Bluetooth and Wi-Fi indicator is lit or flashing in green cyan...

  • Page 103: Brother Management Tools

    Home > Network > Brother Management Tools Brother Management Tools Related Models: PJ-883 Use one of Brother's management tools to configure your Brother printer's network settings. Go to your model's Downloads page at support.brother.com to download the tools. Related Information •...

  • Page 104: Security

    Home > Security Security Related Models: PJ-883 • Before Using Network Security Features • Configure Certificates for Device Security • Use SSL/TLS • Use SNMPv3 • Use IEEE 802.1x Authentication for a Wireless Network...

  • Page 105: Before Using Network Security Features

    Home > Security > Before Using Network Security Features Before Using Network Security Features Related Models: PJ-883 Your printer employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the printer.

  • Page 106: Configure Certificates For Device Security

    Home > Security > Configure Certificates for Device Security Configure Certificates for Device Security Related Models: PJ-883 You must configure a certificate to manage your networked printer securely using SSL/TLS. You must use Web Based Management to configure a certificate. •...

  • Page 107: Supported Security Certificate Features

    Home > Security > Configure Certificates for Device Security > Supported Security Certificate Features Supported Security Certificate Features Related Models: PJ-883 Your printer supports the use of multiple security certificates, which allows secure management, authentication, and communication with the printer. The following security certificate features can be used with the printer: •...

  • Page 108: How To Create And Install A Certificate

    Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother printer using Web Based Management. 3. Install the certificate on your computer. Related Information •...

  • Page 109: Create A Self-Signed Certificate

    Home > Security > Configure Certificates for Device Security > Create a Self-signed Certificate Create a Self-signed Certificate Related Models: PJ-883 1. Start your web browser. 2. Type "https://printer's IP address" in your browser's address bar. For example: https://192.168.1.2 If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter"...

  • Page 110: Create A Certificate Signing Request (Csr) And Install A Certificate From A Certificate Authority (Ca)

    Home > Security > Configure Certificates for Device Security > Create a Certificate Signing Request (CSR) and Install a Certificate from a Certificate Authority (CA) Create a Certificate Signing Request (CSR) and Install a Certificate from a Certificate Authority (CA) Related Models: PJ-883 If you already have a certificate from an external trusted Certificate Authority (CA) , you can store the certificate and private key on the printer and manage them by importing and exporting.
  • Page 111 Home > Security > Configure Certificates for Device Security > Create a Certificate Signing Request (CSR) and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) Related Models: PJ-883 A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
  • Page 112 Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template. For more information, visit support.brother.com, to see the FAQs & Troubleshooting page of your model. Search for "SSL".
  • Page 113 Home > Security > Configure Certificates for Device Security > Create a Certificate Signing Request (CSR) > Install a Certificate on Your Printer and Install a Certificate from a Certificate Authority (CA) Install a Certificate on Your Printer Related Models: PJ-883 When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your printer's CSR can be installed onto the printer.

  • Page 114: Import And Export The Certificate And Private Key

    Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Related Models: PJ-883 Store the certificate and private key on your printer and manage them by importing and exporting them. •...
  • Page 115 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Import a Certificate and Private Key Import a Certificate and Private Key Related Models: PJ-883 1. Start your web browser. 2. Type "https://printer's IP address" in your browser's address bar. For example: https://192.168.1.2 If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as...
  • Page 116 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Export the Certificate and Private Key Export the Certificate and Private Key Related Models: PJ-883 1. Start your web browser. 2. Type "https://printer's IP address" in your browser's address bar. For example: https://192.168.1.2 If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as...

  • Page 117: Import And Export A Ca Certificate

    Configure Certificates for Device Security > Import and Export a CA Certificate Import and Export a CA Certificate Related Models: PJ-883 You can import, export, and store CA certificates on your Brother printer. • Import a CA Certificate • Export a CA Certificate...
  • Page 118 Home > Security > Configure Certificates for Device Security > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate Related Models: PJ-883 1. Start your web browser. 2. Type "https://printer's IP address" in your browser's address bar. For example: https://192.168.1.2 If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as...
  • Page 119 Home > Security > Configure Certificates for Device Security > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate Related Models: PJ-883 1. Start your web browser. 2. Type "https://printer's IP address" in your browser's address bar. For example: https://192.168.1.2 If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as...

  • Page 120: Manage Multiple Certificates

    In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored on Brother Printer Self-signed Certificate or Certificate Issued by a CA CA Certificate We recommend storing fewer certificates than allowed, reserving an empty spot in case of certificate expiration.

  • Page 121: Use Ssl/Tls

    Home > Security > Use SSL/TLS Use SSL/TLS Related Models: PJ-883 • Introduction to SSL/TLS Manage Your Network Printer Securely Using SSL/TLS • • Print Documents Securely Using SSL/TLS...

  • Page 122: Introduction To Ssl/Tls

    Home > Security > Use SSL/TLS > Introduction to SSL/TLS Introduction to SSL/TLS Related Models: PJ-883 Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN). It works by encrypting data, such as a print job, sent over a network, so anyone trying to capture it will not be able to read it.
  • Page 123 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS Related Models: PJ-883 SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers and servers. For example, when you use Internet Explorer for Internet Banking and you see https:// and the little padlock icon in the web browser, you are using SSL.
  • Page 124 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Benefits of Using SSL/TLS Benefits of Using SSL/TLS Related Models: PJ-883 The primary benefit of using SSL/TLS is to guarantee secure printing over an IP network by restricting unauthorized users from reading data sent to the printer. SSL's most important benefit is that it can be used to print confidential data securely.

  • Page 125: Manage Your Network Printer Securely Using Ssl/Tls

    > Manage Your Network Printer Securely Using SSL/TLS Home > Security > Use SSL/TLS Manage Your Network Printer Securely Using SSL/TLS Related Models: PJ-883 • Configure a Certificate for SSL/TLS and Available Protocols • Access Web Based Management Using SSL/TLS •...
  • Page 126 Manage Your Network Printer Securely Using SSL/TLS Home > Security > Use SSL/TLS > > Configure a Certificate for SSL/TLS and Available Protocols Configure a Certificate for SSL/TLS and Available Protocols Related Models: PJ-883 Configure a certificate on your printer using Web Based Management before you use SSL/TLS communication.
  • Page 127 Manage Your Network Printer Securely Using SSL/TLS Home > Security > Use SSL/TLS > > Access Web Based Management Using SSL/TLS Access Web Based Management Using SSL/TLS Related Models: PJ-883 To manage your network printer securely, use Web Based Management with the HTTPS protocol. To use HTTPS protocol, HTTPS must be enabled on your printer.
  • Page 128 Manage Your Network Printer Securely Using SSL/TLS Home > Security > Use SSL/TLS > > Install the Self-signed Certificate for Windows Users with Administrator Rights Install the Self-signed Certificate for Windows Users with Administrator Rights Related Models: PJ-883 The following steps are for Microsoft Internet Explorer. If you use another web browser, consult the documentation for your web browser to get help with installing certificates.
  • Page 129 13. Click Yes, if the fingerprint (thumbprint) is correct. 14. Click OK. Related Information Manage Your Network Printer Securely Using SSL/TLS •...

  • Page 130: Print Documents Securely Using Ssl/Tls

    Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS Related Models: PJ-883 • Print Documents Using SSL/TLS...
  • Page 131 Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS > Print Documents Using SSL/TLS Print Documents Using SSL/TLS Related Models: PJ-883 To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2.

  • Page 132: Use Snmpv3

    Home > Security > Use SNMPv3 Use SNMPv3 Related Models: PJ-883 Manage Your Network Printer Securely Using SNMPv3 •...

  • Page 133: Manage Your Network Printer Securely Using Snmpv3

    > Manage Your Network Printer Securely Using SNMPv3 Home > Security > Use SNMPv3 Manage Your Network Printer Securely Using SNMPv3 Related Models: PJ-883 The Simple Network Management Protocol version 3 (SNMPv3) provides user authentication and data encryption to manage network devices securely. 1.

  • Page 134: Use Ieee 802.1X Authentication For A Wireless Network

    Home > Security > Use IEEE 802.1x Authentication for a Wireless Network Use IEEE 802.1x Authentication for a Wireless Network Related Models: PJ-883 • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wireless Network Using Web Based Management (Web Browser) •...

  • Page 135: What Is Ieee 802.1X Authentication

    IEEE 802.1x is an IEEE standard for wireless networks that limits access from unauthorized network devices. Your Brother printer (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point. After your request has been verified by the RADIUS server, your printer can access the network.

  • Page 136: Configure Ieee 802.1X Authentication For A Wireless Network Using Web Based Management (Web Browser)

    Home > Security > Use IEEE 802.1x Authentication for a Wireless Network > Configure IEEE 802.1x Authentication for a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wireless Network Using Web Based Management (Web Browser) Related Models: PJ-883 If you configure your printer using EAP-TLS authentication, you must install the client certificate issued •...
  • Page 137 Option Description CA Cert. + ServerID The verification method to check the common name value of the server certificate, in addition to the CA reliability of the server certificate. The common name verification compares the common name of the server certificate to the character string configured for the Server ID.

  • Page 138: Ieee 802.1X Authentication Methods

    Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunneled authentication process. Your Brother printer supports the following inner authentication methods: • EAP-FAST/NONE •...

  • Page 139: Update

    Home > Update Update • Update P-touch Editor • Update the Firmware...

  • Page 140: Update P-Touch Editor

    1. Start the P-touch Update Software. • Windows 10/Windows Server 2016/Windows Server 2019/Windows Server 2022: Click Start > Brother P-touch > P-touch Update Software, or double-click the P-touch Update Software icon on the desktop. • Windows 8.1/Windows Server 2012/Windows Server 2012 R2: Click the P-touch Update Software icon on the Apps screen, or double-click the P-touch Update Software icon on the desktop.
  • Page 141 To update P-touch Editor for Mac, visit http://appstore.com/mac/brotherindustriesltd/brotherptoucheditor. Related Information • Update...

  • Page 142: Update The Firmware

    2. Start the P-touch Update Software. • Windows 10/Windows Server 2016/Windows Server 2019/Windows Server 2022: Click Start > Brother P-touch > P-touch Update Software, or double-click the P-touch Update Software icon on the desktop. • Windows 8.1/Windows Server 2012/Windows Server 2012 R2: Click the P-touch Update Software icon on the Apps screen, or double-click the P-touch Update Software icon on the desktop.
  • Page 143 6. Select the checkbox next to the firmware you want to update, and then click Transfer. NOTE Do not turn off the printer or disconnect the cable during the update process and data transfer. 7. Check the content to be updated, and then click Start to begin the update. The firmware update begins.

  • Page 144: Printer Settings

    Home > Printer Settings Printer Settings • Change Printer Settings Using the Printer Setting Tool (Windows) • Apply Setting Changes to Multiple Printers (Windows) • Change Printer Settings Using the Printer Setting Tool (Mac) • Apply Setting Changes to Multiple Printers (Mac) •...

  • Page 145: Change Printer Settings Using The Printer Setting Tool (Windows)

    4. P-touch Template Settings Specify P-touch Template settings. For more information, see the P-touch Template Manual/Command Reference (English only). You can download the latest version from the Brother support website at support.brother.com/manuals. 5. Exit Click to close the window. 3. Make sure the printer you want to configure appears next to Printer.
  • Page 146 5. Click Apply to apply the settings to the printer. 6. Click Exit in the main window to finish specifying settings. Use the Printer Setting Tool to configure the printer only when the printer is idle. The printer may malfunction if you try to configure it while it is processing or printing a print job. Related Information •...

  • Page 147: Communication Settings Of The Printer Setting Tool (Windows)

    Home > Printer Settings > Change Printer Settings Using the Printer Setting Tool (Windows) > Communication Settings of the Printer Setting Tool (Windows) Communication Settings of the Printer Setting Tool (Windows) Related Models: PJ-862/PJ-863/PJ-883 Use Communication Settings in the Printer Setting Tool to specify or change the printer communication information, when connecting the printer and computer with a USB cable or via a Bluetooth connection.
  • Page 148 6. Apply Click to apply the settings to the printer. To save the specified settings in a command file, select the Save in Command File command from the drop-down list. The saved command file can be used with the mass storage mode to apply the settings to a printer.
  • Page 149 • When importing the computer's wireless settings, administrator privileges for the computer are needed. • Only personal security authentication settings (open system, public key authentication, WPA/WPA2- PSK, and WPA3 SAE up to 63 characters) can be imported. Enterprise security authentication (such as EAP-FAST), WPA2-PSK (TKIP) and WPA-PSK (AES) settings cannot be imported.
  • Page 150 General Tab Communication Settings Network Settings on Power On (PJ-883) Specify the conditions for connecting via network when the printer is turned on. Selected Interface (PJ-883) Select the Infrastructure, Infrastructure and Wireless Direct, or Wireless Direct option. Bluetooth on Power On　 Specify the conditions for connecting via Bluetooth when the printer is turned on.
  • Page 151 SSID (Network Name) Clicking Search displays the available SSIDs in a separate dialog box. Channel Displays the automatically selected channel. Authentication Method/Encryption Mode The supported encryption modes for the authentication methods are shown in the table below. Authentication Method Encryption Mode Open System None / WEP Shared Key...
  • Page 152 SSID (Network Name)/Network Key Specify the SSID (25 ASCII characters or fewer) and the network key (63 characters or fewer) you want to use in the Wireless Direct mode. The default SSID and Password are as follows: SSID: "DIRECT-*****_PJ-883" where ***** is the last five digits of the printer's serial number. Password: 883 ***** ***** is the last five digits of the serial number located on the printer’s base.

  • Page 153: Device Settings Of The Printer Setting Tool (Windows)

    Settings of the Printer Setting Tool (Windows) Device Settings of the Printer Setting Tool (Windows) • PJ-822/PJ-823: Use Device Settings in the Printer Setting Tool to specify or change printer settings when connecting the printer and computer with a USB cable.
  • Page 154 3. Disable these settings When this checkbox is selected, appears on the tab, and the settings can no longer be specified or changed. Settings in a tab where appears are not applied to the printer even if Apply is clicked. In addition, the settings in the tab are not saved or exported when you use the Save in Command File or Export command.
  • Page 155 Print a report containing firmware version, paper size, and configuration information. Factory Reset (PJ-822/PJ-823) Reset all the settings to the factory settings, including device settings, and transferred data. (PJ-862/PJ-863/PJ-883) Reset all the settings to the factory settings, including device settings, transferred data, and network settings.
  • Page 156 Option Description 1.9 ips / 48 mm/s 2.7 ips / 70 mm/s 3.5 ips / 90 mm/s This setting balances speed and image quality. Select this option when printing standard documents. Fast (Draft Quality) Speed priority mode. Select this option when printing documents containing bold text.
  • Page 157 Print Length Scaling Specify the reduction or enlargement ratio for printing. Form Feed Mode Specify how the printer responds to form feed commands received from any source. Paper Grip Time Specify the delay before the printer grabs the paper. Pre-Feed When you select Enable, the printer ejects a short length of paper when the printer turns on.
  • Page 158 Left Margin Specify the left margin. Right Margin Specify the right margin. Default Pitch Specify character width. CR-LF Mode Specify how the printer responds when LF (line feed) and CR (carriage return) commands (ASCII characters 10 and 13) are received. ESC/P Legacy (2) Tab Extended Characters Specify which characters are used when printing ASCII characters 128 to 255.

  • Page 159: P-Touch Template Settings Of The Printer Setting Tool (Windows)

    • For more information on P-touch Template Settings, see the P-touch Template Manual/Command Reference (English only). You can download the latest version from the Brother support website at support.brother.com/manuals. 1. Default Command Mode Specify the P-touch Template mode as the default mode.
  • Page 160 23h 24h 40h 5Bh 5Ch 5Dh 5Eh 60h 7Bh 7Ch 7Dh 7Eh To change the characters, see the P-touch Template Manual/Command Reference (English only). You can download the latest version from the Brother support website at support.brother.com/manuals. 7. Command Prefix Character Specify the prefix character code identifying commands used in P-touch Template mode.

  • Page 161: Apply Setting Changes To Multiple Printers (Windows)

    Home > Printer Settings > Apply Setting Changes to Multiple Printers (Windows) Apply Setting Changes to Multiple Printers (Windows) >> Communication Settings (PJ-862/PJ-863/PJ-883) >> Device Settings Communication Settings (PJ-862/PJ-863/PJ-883) 1. After applying settings to the first printer, disconnect the printer from the computer, and then connect the second printer to the computer.

  • Page 162: Change Printer Settings Using The Printer Setting Tool (Mac)

    1. Connect the printer you want to configure to the computer. 2. Double-click Macintosh HD > Applications > Brother > Printer Setting Tool > Printer Setting Tool.app. The Printer Setting Tool window appears. 3. Check that the printer you want to configure appears next to Printer.

  • Page 163: Setting Dialog Box Of Printer Setting Tool (Mac)

    Home > Printer Settings > Change Printer Settings Using the Printer Setting Tool (Mac) > Setting Dialog Box of Printer Setting Tool (Mac) Setting Dialog Box of Printer Setting Tool (Mac) 1. Printer Lists the connected printers. 2. Import Imports settings from a file. 3.
  • Page 164 Paper Settings Tab Paper Size Select the default paper size. Form Length This parameter can be set only when Paper Size is set to Custom. Form length is determined by specifying the number of lines per page, or the length in inches of each page. The available settings differ depending on the selected Text Line Spacing settings.
  • Page 165 Pre-Feed When you select Enable, the printer ejects a short length of paper when the printer turns on. When using perforated roll paper or roll paper that is pre-printed, we recommend setting this parameter to Disable. Skip Perforation Leaves a one-inch (25.4 mm) margin at the top and bottom of the paper. Use it when printing on perforated roll paper so that the printer does not print on the perforation.
  • Page 166 Blackmark Threshold Adjusts the threshold value for determining black marks on paper with black marks. If the black marks are too light to recognize the stop position, set a value that is smaller than the current value. Print Data after Printing Specify whether print data is erased after printing.

  • Page 167: Apply Setting Changes To Multiple Printers (Mac)

    Home > Printer Settings > Apply Setting Changes to Multiple Printers (Mac) Apply Setting Changes to Multiple Printers (Mac) 1. After applying settings to the first printer, disconnect the printer from the computer, and then connect the second printer to the computer. 2.

  • Page 168: Change Printer Settings Using Web Based Management

    Home > Printer Settings > Change Printer Settings Using Web Based Management Change Printer Settings Using Web Based Management Related Models: PJ-883 You can use a standard web browser to change your printer's settings using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).

  • Page 169: Set Or Change A Login Password For Web Based Management

    Home > Printer Settings > Change Printer Settings Using Web Based Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management Related Models: PJ-883 The default password to manage this printer's settings is located in the battery cavity and marked "Pwd". We recommend immediately changing the default password to protect your printer from unauthorized access.

  • Page 170: Confirm Printer Settings

    3. Press and hold the Feed button until the Data indicator lights in red 4. Insert a piece of genuine Brother thermal paper into the printer’s paper input slot. The report starts printing. The report indicates the model name, serial number, and more detailed information on the printer’s configuration and parameter settings.

  • Page 171: Routine Maintenance

    Home > Routine Maintenance Routine Maintenance • Maintenance...

  • Page 172: Maintenance

    Do not attempt to clean the Platen Roller with any material other than the cleaning sheet. • The cleaning sheet is for cleaning the Platen Roller only. Do not use it to clean any other part of the printer. • Contact Brother or your Brother dealer for a replacement cleaning sheet.
  • Page 173 Clean the Printer’s Surface Wipe the printer's surface with a dry cloth. IMPORTANT Do not use a wet cloth or allow water to enter the printer. Do not use benzene, alcohol, paint thinner, or cleaners that are abrasive, alkaline, or acidic. Such cleaners may damage the printer’s surface.

  • Page 174: Troubleshooting

    Home > Troubleshooting Troubleshooting If You Are Having Difficulty with Your Printer • • Printing Problems • Network Problems • Version Information • Reset the Printer...

  • Page 175: If You Are Having Difficulty With Your Printer

    For more information, see Related Topics: Load Paper in the Printer. If you still have problems, see Related Information. If after reading the topics you are unable to resolve the problem, visit the Brother support website at support.brother.com. Related Information •...

  • Page 176: Printing Problems

    With unstable communication, it may not be possible to receive data correctly. Improve the communication conditions, and then establish the connection again. Printer is in boot mode. To resolve the issue, contact your Brother dealer or Brother Customer Service for assistance. Paper Problems Problem Solution The paper is jammed in the printer.
  • Page 177 Printed Image Problems Problem Solution The printed image is out of alignment. Make sure you are using genuine Brother thermal paper and the paper is loaded correctly. For more information, see Related Topics: Load Paper in the Printer. Check whether the Platen Roller is dirty. If it is dirty, clean it.
  • Page 178 Problem Solution This printer is not detected when 1. Check that the Bluetooth indicator is lit in blue establishing a Bluetooth connection. (PJ-862/PJ-863) If the Bluetooth indicator is flashing or turned off, the Bluetooth connection is not established. To establish a Bluetooth connection, see Related Topics: Connect the Printer to a Computer Using Bluetooth Connection.
  • Page 179 From initialization to completing the connection takes time, so it may take a long to establish. (PJ-883) minute or more to establish the Wi-Fi connection. Since this differs depending on the device you use with your Brother printer and environment, check with the device manufacturer. I want to reset the printer/delete the See Related Topics: Reset the Printer.
  • Page 180 Problem Solution Depending on your computer's or mobile device's operating system, the printer connects via Bluetooth only when receiving data. The Bluetooth indicator is lit in blue while receiving data, and it will start flashing when data reception is complete. (PJ-883) Check that the Bluetooth and Wi-Fi indicator is lit in blue...
  • Page 181 Problem Solution The printer ejects a partially printed Use the correct paper size setting. page, and the Data indicator remains lit or flashing in green Related Information • Troubleshooting Related Topics: • Connect the Printer to External Power • Maintenance •...

  • Page 182: Network Problems

    Home > Troubleshooting > Network Problems Network Problems Related Models: PJ-862/PJ-863/PJ-883 >> Network Setup Problems >> Cannot Print over the Network / Printer Is Not Found on the Network Even after Successful Installation >> Security Software Problems >> Check the Operation of Network Devices Network Setup Problems Problem Solution...
  • Page 183 BRAdmin Light installation, or when printing. Incorrect port numbers are The following port number is used for Brother network features: being used for the Brother BRAdmin Light: Port number 161 / Protocol UDP network features...
  • Page 184 Problem Solution For more information about how to open the port, see the instructions for the security software or contact its manufacturer. Check the Operation of Network Devices Problem Solution The printer and Wi-Fi access Make sure you have read and followed all the instructions provided in the Related point/router are not turned on.

  • Page 185: Version Information

    Home > Troubleshooting > Version Information Version Information Problem Solution I do not know the current version of the You can confirm the version number of the firmware by printing the printer's firmware. configuration report. For more information, see Related Topics: Device Settings of the Printer Setting Tool (Windows).

  • Page 186: Reset The Printer

    Home > Troubleshooting > Reset the Printer Reset the Printer Reset the internal memory of your printer to delete the data transferred from a computer or mobile device, or if the printer is not operating correctly. >> Reset All Settings to the Factory Settings Using the Printer Buttons >>...

  • Page 187: Appendix

    Home > Appendix Appendix • Specifications • Software Development Kit • Product Dimensions • Brother Help and Customer Support...

  • Page 188: Specifications

    (PJ-823/PJ-863/PJ-883) 300 x 300 dpi Printable Area (Cut Sheet) Configure with printer driver (PJ-822/PJ-862) min. 3.73" x 1.67"/94.7 mm x 42.2 mm - max. 8.16" x 99.67"/207.2 mm x 2531.4 mm (PJ-823/PJ-863/PJ-883) min. 3.73" x 1.67"/94.8 mm x 42.3 mm - max. 8.21" x 99.67"/ 208.6 mm x 2531.5 mm...
  • Page 189 Protocol (IPv4) ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR, LPD, Custom Raw Port/Port9100, IPP/ (PJ-883) IPPS, FTP Client and Server, SNMPv1/v2c/v3, HTTP/HTTPS Client and Server, TFTP Server, ICMP, Web Services (Print), SNTP Client Protocol (IPv6) NDP, RA, DNS Resolver, mDNS, LLMNR responder, LPR, LPD, Custom Raw Port/ Port9100, IPP/IPPS, FTP Client and Server, SNMPv1/v2c/v3, HTTP/HTTPS Client and...
  • Page 190 Software Printer Font Size See the Command Reference on the Brother support website at support.brother.com. Printer Font Face Compatible Operating Systems For the latest list of compatible software, visit support.brother.com. Related Information • Appendix...

  • Page 191: Software Development Kit

    , iPhone, and iPad) can also be downloaded. (The SDKs available are subject to change without notice.) ™ (PJ-822/PJ-823) The b-PAC SDK and the SDKs for mobile devices (Android only) can also be downloaded. (The SDKs available are subject to change without notice.) Related Information •...

  • Page 192: Product Dimensions

    Home > Appendix > Product Dimensions Product Dimensions The Battery Cavity Mounting Block is installed in the illustrations. All measured values are in millimeters. >> Printer >> Roll Printer Case >> Paper Guide >> Paper Roll Holder Printer 39.15 26.2 18.475 25.75 10.15...
  • Page 193 Secure the Battery Cavity Mounting Block to the printer first. Secure the Battery Cavity Mounting Block to the desired surface. Brother Testing Conditions These values are not guaranteed. When mounting the printer for use, make sure the printer is mounted securely.
  • Page 194 Roll Printer Case 72.5 34.3 34.3 19 19 42.5 42.5 Φ3.5 Φ3.5 166.5 166.5 Φ5 Φ5 4XM2.6 4XM2.6 122.5 122.5 Φ11 Φ11 Φ62 Φ62 X1-X1...
  • Page 195 Paper Guide 53.2 23.2 59.3 42.5...
  • Page 196 53.2 23.2 59.3 42.5 Paper Roll Holder 54.5 54.5 Related Information • Appendix...

  • Page 197: Brother Help And Customer Support

    For the location of a Brother authorized service center, visit www.brother.ca/support. Ordering Accessories and Supplies For best quality results use only genuine Brother supplies, which are available at most Brother retailers. If you cannot find the supplies you need and have a Visa, MasterCard, Discover, American Express credit card, or PayPal account, you can order directly from Brother.
  • Page 198 Related Information • Appendix...
  • Page 199 USA/CAN Version A...

This manual is also suitable for:

Pj-823Pj-862Pj-863Pj-883

Table of Contents