Lenovo Care . . 37 Lenovo Welcome . 37 Access Help . Safety and Warranty . . 38 Lenovo Web site (http://www.lenovo.com) . Help and service Using the documentation and diagnostic . 39 programs . . 41 Calling for service .
Important: Before you install or replace any option, be sure to read and Note: Use only computer parts provided by Lenovo. Features This section provides an overview of the computer features and preinstalled software.
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Audio subsystem v Audio line-in connector, audio line-out connector, and microphone connector on the rear panel v Integrated high-definition (HD) audio with RTL ALC662 Audio Codec v Microphone connector and headphone connector on the front panel v Mono internal speaker (some models) Connectivity v 10/100/1000 Mbps integrated Ethernet controller v PCI V.90 Data/Fax modem (some models)
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1. The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this booklet. Corrections and additions to this list are subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
Specifications This section lists the physical specifications for your computer. Dimensions Width: 317 mm (12.48 inches) Height: 99 mm (3.9 inches) Depth: 355 mm (13.98 inches) Weight Maximum configuration as shipped: 7.5 kg (16.53 lbs) Environment Air temperature: Operating: 10° to 35°C (50° to 95°F) Non-operating: -40°...
The Lenovo System Toolbox diagnostic program is preinstalled on your hard disk drive. This diagnostic program works through the Windows operating system to diagnose hardware problems and report operating-system-controlled settings that can cause hardware failures. See “Lenovo System Toolbox” on page 57 for more information. Chapter 1. Product overview...
PC-Doctor for Windows PE The PC-Doctor for Windows PE diagnostic program is preinstalled on your hard disk drive. It is part of the Rescue and Recovery workspace on each Lenovo computer to diagnose hardware problems and report operating-system-controlled settings that can cause hardware failures. Use the PC-Doctor for Windows PE if you are unable to start the Windows operating system or if the Lenovo System Toolbox has not been successful in isolating a possible problem.
Locating connectors on the rear of your computer Figure 2 shows the location of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2.
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Connector Audio line-in connector Audio line-out connector Ethernet connector Microphone connector Parallel port Standard keyboard connector Standard mouse connector Serial port USB connector VGA monitor connector User Guide Description Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.
Locating components To open the computer cover, see “Opening the computer cover” on page 12. Figure 3 shows the locations of the various components in your computer. Figure 3. Component locations 1 Hard disk drive 2 Heat sink and fan assembly 3 Internal speaker 4 Optical drive 5 Memory slots...
Locating parts on the system board Figure 4 shows the location of the parts on the system board. Figure 4. System board parts locations 1 PCI adapter card slot 2 PCI Express x16 graphics adapter card slot 3 Internal speaker connector 4 Battery 5 Microprocessor fan connector 6 Thermal sensor connector...
To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support Note: Use only computer parts provided by Lenovo. Installing external options External speakers, a printer, or a scanner can be connected to your computer. For some external options, you must install additional software in addition to making the physical connection.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to open the computer cover.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module.
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When installing or replacing a memory module, use the following guidelines: v Use 1.8 V, 240-pin, DDR2 DIMMs (double data rate 2 dual inline memory modules). v Use 512 MB, 1 GB, or 2 GB memory modules in any combination up to a maximum of 4 GB.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace an adapter card.
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4. Install the adapter card into the appropriate adapter card slot on the system board, see “Locating parts on the system board” on page 10. If you are replacing an old adapter card, remove the adapter card being replaced before installing the new one.
Figure 11. Installing the adapter card 5. Rotate the adapter retainer to the closed position. What to do next: v To work with another option, go to the appropriate section. v To complete the installation, go to “Completing the parts replacement” on page 35.
Drive specifications Your computer comes with the following factory-installed drives: v A 3.5-inch hard disk drive in bay 1 v An optical drive in bay 2 (some models) Any bay that does not have a drive installed has a static shield and bay panel installed.
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“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install an optical drive or an additional hard disk drive in bay 2.
Connecting a SATA drive A SATA optical drive or a SATA hard disk drive can be connected to any available SATA connector. To connect a SATA drive: 1. Locate the signal cable that comes with the new drive. 2. Locate an available SATA connector on the system board. See “Locating parts on the system board”...
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the hard disk drive.
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6. Remove the old hard disk drive from the bracket by flexing the sides of the bracket enough to slide it free from the hard disk drive. Figure 17. Removing the hard disk drive from the bracket 7. To install a new hard disk drive into the bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the holes in the hard disk drive.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the optical drive.
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4. Press the optical drive lock 1 and slide the optical drive out the rear of the drive bay assembly. Figure 18. Removing the old optical drive 5. Remove the optical drive retainer from the old optical drive and then install it on the left side of the new optical drive.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the battery. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration).
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3. Remove the old battery. Figure 21. Removing the old battery 4. Install a new battery. Figure 22. Installing a new battery 5. Reinstall the computer cover and connect the cables. See “Completing the parts replacement” on page 35. Note: When the computer is turned on for the first time after replacing the 6.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the power supply assembly.
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5. Disconnect the power supply assembly cables from all drives and from the power connectors 1 and 2 . Note: You might need to remove the hard disk drive to gain easy access to Figure 24. Power connectors on the system board 6.
9. Install and tighten the four screws at the rear of the chassis to secure the power supply assembly. Note: Use only the screws provided by Lenovo. 10. Reconnect all the power supply assembly cables to the drives and the system board.
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4. Remove the heat sink and fan assembly from the system board by pivoting the lever 1 that secures the heat sink and fan assembly until it is fully in the up position. Carefully lift the heat sink and fan assembly off the system board. Notes: a.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the microprocessor. CAUTION: The heat sink and microprocessor might be very hot.
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8. Lift the microprocessor straight up and out of the socket. Notes: a. Your microprocessor and socket might look different from the one illustrated. b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle 1 on one corner of the microprocessor or note the orientation of the notches 2 on the microprocessor.
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10. Remove the protective cover 2 that protects the gold contacts on the new microprocessor 1 . 11. Hold the new microprocessor and align the notches on it with the tabs in the microprocessor socket, or align the small triangle on one corner with the corresponding beveled corner of the microprocessor socket.
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the keyboard. To replace the keyboard: 1.
2. Unplug all power cords from electrical outlets. 3. Locate the connector for the mouse. Note: Your mouse might be connected to a standard mouse connector 1 or a USB connector 2 . Depending on where your mouse is connected, see “Locating connectors on the rear of your computer”...
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8. To update your configuration, see Chapter 4, “Using the Setup Utility,” on page Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
See Figure 30. The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order a security cable directly from Lenovo by searching on Kensington at: http://www.lenovo.com/support...
This section contains instructions on erasing lost or forgotten passwords, such as a user password. For more information about lost or forgotten passwords, go to the Lenovo Care program. To access the Lenovo Care, click Start → All Programs → ThinkVantage → Lenovo Care. To erase lost or forgotten passwords: 1.
Chapter 3. Recovery information This chapter will help you get familiar with recovery solutions provided by Lenovo. This chapter explains when and how to use the following recovery methods: v Creating and using Product Recovery discs v Performing backup and recovery operations...
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v Windows XP: use Product Recovery discs to restore your computer to the factory-installed contents, perform a custom factory recovery, or perform other rescue and recovery operations such as rescuing individual files. v Windows Vista: use Product Recovery discs to restore your computer to the factory-installed contents only.
To perform a backup operation using the Rescue and Recovery program, do the following: 1. From the Windows desktop, click Start → All Programs → ThinkVantage → Rescue and Recovery. The Rescue and Recovery program opens. 2. From the Rescue and Recovery main window, click Launch Advanced Rescue and Recovery →...
Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected, hidden area of your hard disk drive that operates independently from the Windows operating system. This enables you to perform recovery operations even if the Windows operating system cannot be started.
To create rescue media, do the following: 1. From the Windows desktop, click Start → All Programs → ThinkVantage → Create Rescue Media. 2. In the Rescue Media area, select the type of rescue media you want to create.
1. Start your computer and operating system. 2. Using an Internet browser, go to the following Web address: http://www.lenovo.com/think/support/site.wss/document.do?lndocid=MIGR-54483 3. Insert a diskette into the diskette drive. Information on the diskette will be erased and the diskette will be formatted appropriately.
4. Open the DRIVERS folder. Within the DRIVERS folder are several subfolders that are named for various devices installed in your computer (for example, AUDIO or VIDEO). 5. Open the appropriate device subfolder. 6. Use one of the following methods to reinstall the device driver: v In the device subfolder, look for a README.txt or other file with the .txt extension.
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v Use a Recovery Repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment. See “Creating and using a Recovery Repair diskette” on page 44 for details. v Use a set of Product Recovery discs if your intent is to restore the hard disk drive to the factory-installed contents.
Password considerations A password can be any combination of up to 16 (1 to 16) alphabetic and numeric characters (a-z and 0-9). For security reasons, it is recommended to use a strong password that cannot be easily compromised. A strong password should adhere to the following rules: v Have at least eight characters in length and contain at least one alphabetic character and one numeric character...
Enabling or disabling a device This section provides information on how to enable or disable user access to the following devices: SATA Controller Floppy A To set the SATA Controller, do the following: 1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 47).
3. Select the desired startup device from the Startup Device Menu and press Enter to begin. Note: Selecting a startup device from the Startup Device menu does not permanently change the startup sequence. Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence, do the following: 1.
Lenovo might make changes and enhancements to the POST/BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST/BIOS updates are available in a TXT file that is included with the update files. For most models, you can download either an update program to create a system-program-update (flash) disc or an update program that can be run from the operating system.
(including the links referenced in the following procedure) is subject to change. 1. Go to http://www.lenovo.com/support. 2. Locate the downloadable files for your machine type as follows: a. In the Enter a product field, type your machine type and click Go →...
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15. Close the computer cover and reconnect the power cords for the computer and monitor to electrical outlets. 16. Turn on the computer to restart the operating system. Chapter 5. Updating system programs...
There are two diagnostic programs preinstalled on your computer: v Lenovo System Toolbox (used to diagnose problems while running the Windows operating system) v PC-Doctor for Windows PE (used when your Windows operating system does...
Lenovo troubleshooting center, update system drivers, and review system information. To run the Lenovo System Toolbox, click Start → All Programs → Lenovo Services → Lenovo System Toolbox. Follow the instructions on the screen. For additional information about running the diagnostic program, refer to the Lenovo System Toolbox help system.
Use the PC-Doctor for DOS if you are unable to start the Windows operating system or if the Lenovo System Toolbox and the PC-Doctor for Windows PE have not been successful in isolating a possible problem. You can run the PC-Doctor for DOS from a diagnostic CD/DVD image that you create.
Non-optical mouse The non-optical mouse uses a ball to navigate the pointer. If the pointer on the screen does not move smoothly with the mouse, you might need to clean the mouse. 1 Retainer ring 2 Ball 3 Plastic rollers 4 Ball cage To clean the non-optical mouse, do the following: Note: The following illustration might be slightly different from your mouse.
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11. Reconnect the mouse cable to the computer. 12. Turn your computer back on. User Guide...
Lenovo Welcome The Lenovo Welcome program introduces you to some innovative built-in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer. Access Help The Access Help online help system provides information about getting started, doing basic tasks, customizing settings for your personal preference, protecting data, expanding and upgrading, and troubleshooting.
For instructions on using the diagnostic programs, see “Diagnostic programs” on page 56. Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, follow the instructions at: http://www.lenovo.com/support...
Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com User Guide...
Macrovision Corporation. Reverse engineering or disassembly is prohibited. European conformance CE mark Trademarks The following terms are trademarks or service mark of Lenovo in the United States, other countries, or both: Lenovo Lenovo Care Rescue and Recovery...