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Table of Contents
Related Manuals for Lenovo ThinkPad T410 2518
Summary of Contents for Lenovo ThinkPad T410 2518
- Page 1 ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide...
- Page 2 First Edition (October 2009) © Copyright Lenovo 2009. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
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Page 3: Table Of Contents
Lithium coin cell battery notice . Electrical current safety information . Modem safety information . Laser compliance statement . Chapter 1. Finding information Lenovo ThinkVantage Toolbox . Frequently asked questions . Chapter 2. Solving computer problems Diagnosing problems . Diagnosing problems using Lenovo ThinkVantage Toolbox . - Page 4 ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide...
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Page 5: Important Safety Information
Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Lenovo Chapter 3, Warranty Information in the Safety and Warranty Guide. The latest Safety and Warranty Guide has been uploaded on the Web site. See “Notice for Safety and Warranty information”... -
Page 6: Safety Guidelines
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement. -
Page 7: Batteries
In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. -
Page 8: Rechargeable Battery Notice
Do not attempt to disassemble or modify the battery pack. Attempting to do so can cause an explosion, or liquid leakage from the battery pack. A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty. -
Page 9: Lithium Coin Cell Battery Notice
Lithium coin cell battery notice DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin cell battery, use only the same or an equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. -
Page 10: Electrical Current Safety Information
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not use your computer during a lightning storm. v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. -
Page 11: Modem Safety Information
Modem safety information DANGER For North America Type: CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger (for example, No. 24 AWG) telecommunication line cord listed by Underwriters Laboratories (UL) or certified by the Canadian Standards Association (CSA). To reduce the risk of fire, electrical shock, or injury when using telephone equipment, always follow basic safety precautions as the following: v Do not connect the cable to or disconnect it from the telephone outlet on the... - Page 12 Example of the label These drives are certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, these drives are certified to conform to the requirements of the International Electrotechnical Commission (IEC) 60825-1 and CENELEC EN 60825-1 for Class 1 laser products.
- Page 13 Some CD and DVD drives contain an embedded Class 3A or Class 3B laser diode. Note the following statement. DANGER Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Save these instructions.
- Page 14 ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide...
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Page 15: Chapter 1. Finding Information
For Windows Vista and Windows XP: 1. Click Start. 2. Move the pointer to All Programs, to Lenovo Services, and then to Lenovo ThinkVantage Toolbox. If the Lenovo ThinkVantage Toolbox is not installed on your computer, go to http://www.lenovo.com/think/support, click Downloads and drivers, and follow the instructions on the screen. - Page 16 ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide...
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Page 17: Chapter 2. Solving Computer Problems
For Windows Vista and Windows XP: 1. Click Start. 2. Move the pointer to All Programs, to Lenovo Services, and then to Lenovo ThinkVantage Toolbox. For more information about this program, see the Help for the program. Running any tests may take up to several minutes or longer. Make sure you have time to run the entire test;... - Page 18 To run PC-Doctor, do as follows: 1. Turn off the computer, and then turn it on again. ® 2. When the ThinkPad logo comes up, immediately press the ThinkVantage button. The Rescue and Recovery workspace opens. 3. Click Diagnose hardware. For more information about PC-Doctor, see the Help for the program.
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Page 19: Chapter 3. Getting Help And Service
If you need help, service, technical assistance, or just want more information about ThinkPad Notebooks, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about ThinkPad Notebooks, what to do if you experience a problem with your computer, and whom to call for service should it be necessary. - Page 20 Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. v Engineering change management - Occasionally, there might be changes that are required after a product has been sold.
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Page 21: Getting Help Around The World
Support Web site at http://www.lenovo.com/support/phone. If the number for your country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative. Getting help around the world If you travel with your computer or relocate it to a country where your... - Page 22 Country or Region Brazil Brunei Canada Caribbean (Bermuda, Jamaica, and Tortola) Chile China China (Hong Kong S.A.R.) China (Macau S.A.R.) Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide Telephone Number Sao Paulo region: (11) 3889-8986 Outside Sao Paulo region: 0800-701-4815...
- Page 23 Country or Region Telephone Number El Salvador 800-6264 (Spanish) Estonia +372 66 00 800 +372 6776793 Finland +358-800-1-4260 (Warranty service and support) (Finnish) France Hardware 0810-631-213 (Warranty service and support) Software 0810-631-020 (Warranty service and support) (French) Germany 0180 5 - 00 46 18 (German) Greece +30-210-680-1700 Guatemala...
- Page 24 +31-20-514-5770 (Dutch) 0800-733-222 (English) 001-800-220-1830 (Spanish) 8152-1550 (Warranty service and support) (Norwegian) 206-6047 001-866-434-2080 (Lenovo Customer Support Center- toll free) (Spanish) 0-800-50-866 (Spanish) 1800-1601-0033 (Local number only) +603 8315 6858 (DID) (English and Filipino) +48 22 760-73-00 (Polski) +351 21 892 7046 (Portuguese)
- Page 25 Country or Region Telephone Number Sri Lanka +9411 2493547 +9411 2493548 (English) Sweden 077-117-1040 (Warranty service and support) (Swedish) Switzerland 0800-55-54-54 (Warranty service and support) (German, French, and Italian) Taiwan 886-2-8723-9799 0800-000-700 (Mandarin) Thailand 1-800-060-066 (Local number only) 66 2273 4088 +603 8315 6857 (DID) (Thai and English) Trinidad...
- Page 26 ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide...
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Page 27: Appendix A. Warranty Information
This Appendix provides information regarding the warranty period and type of warranty service applicable to your Lenovo hardware product in your country or region. For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see Chapter 3, Warranty Information in the Safety and Warranty Guide . - Page 28 ThinkPad T410 Machine Type 2516, 2519 US, Canada, Mexico, Brazil, 2518, 2522 US, Canada, Mexico, Brazil, 2537 2538 2539 ThinkPad T510 Machine Type 4313, 4339 US, Canada, Mexico, Brazil, 4314, 4349 US, Canada, Mexico, Brazil, 4384 ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide Country or Region of Purchase Australia, and Japan Other...
- Page 29 Machine Country or Region of Purchase Type 4484 4873 US, Canada, Mexico, Brazil, Australia, and Japan Other ThinkPad W510 Machine Country or Region of Purchase Type 4318, 4387 US, Canada, Mexico, Brazil, Australia, and Japan Other 4319, 4389 US, Canada, Mexico, Brazil, Australia, and Japan Other 4391...
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Page 30: Types Of Warranty Service
An optional service offering may be available for purchase from Lenovo to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the publication that ships with your product or at http://www.lenovo.com/CRUs. -
Page 31: Suplemento De Garantía Para México
Lenovo. Transportation charges, both ways, are paid by Lenovo. Failure to use the carton in which the replacement product was received may result in your responsibility for damage to the failed product during shipment. - Page 32 Tel. +86-512-57367888 Quanta Shanghai Manufacture City (China/Shanghai) No.68, Sanzhuang Rd., Songjiang Export Processing Zone Shanghai, China Marketed by: Lenovo Mexico S de RL de CV Av. Santa Fe 505, Piso 15 Col. Cruz Manca Cuajimalpa, México, DF CP 05349 Tel: 55-5000-8500...
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Page 33: Appendix B. Customer Replaceable Units (Crus)
Once the access panel is removed, the CRU is visible. Both types of CRU are listed in the table on the following page. Online Access Help and Lenovo Internet Support site, http:// www.lenovo.com/CRUs, provide instructions for replacing self-service and optional-service CRUs. - Page 34 The Customer Support Center. For the telephone number of the Support Center for your country or region, see “Worldwide telephone list” on page Note: Use only computer parts provided by Lenovo. For warranty information about the CRUs for your machine type, see Chapter 3, Warranty Information in the Safety and Warranty Guide.
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Page 35: Appendix C. Notices
Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. -
Page 36: Export Classification Notice
The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. -
Page 37: Industry Canada Class B Emission Compliance Statement
Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the... -
Page 38: Eu-Emc Directive (2004/108/Ec) En 55022 Class B Statement Of Compliance
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt/eingebaut werden. -
Page 39: Eu Weee Statements
Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B. EU WEEE Statements The Waste Electrical and Electronic Equipment (WEEE) mark applies only to countries within the European Union (EU) and Norway. -
Page 40: Energy Star Model Information
For more information about ENERGY STAR, visit the following Web site: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset the following power-management features to take effect when your computer has... - Page 41 ® The Wake on LAN function is set to Enable when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in Sleep or Standby mode. If you do not need to have Wake on...
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Page 42: Notice For Safety And Warranty Information
8. Click OK. Notice for Safety and Warranty information The latest Safety and Warranty Guide has been uploaded on the Web site. To refer to it, go to http://www.lenovo.com/think/support, click Troubleshooting, and then click User’s guides and manuals. Notice for Regulatory information The latest Regulatory Notice has been uploaded on the Web site. -
Page 43: Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Rescue and Recovery ThinkPad ThinkVantage TrackPoint Ultrabay Wake on LAN is a registered trademark of International Business Machines Corporation in the United States, other countries, or both. - Page 44 ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide...