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Lenovo ThinkSystem SR655 V3 User Manual
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Lenovo ThinkSystem SR655 V3 User Manual

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ThinkSystem SR655 V3
User Guide
Machine Type: 7D9E, 7D9F

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Summary of Contents for Lenovo ThinkSystem SR655 V3

  • Page 1 ThinkSystem SR655 V3 User Guide Machine Type: 7D9E, 7D9F...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup Second Edition (April 2023) ©...

  • Page 3: Table Of Contents

    Server package contents ... Install the MicroSD card ..Identify the server and access the Lenovo XClarity Memory module replacement ..
  • Page 4 Chapter 7. System configuration . . . 189 Remove a RAID flash power module from the Set the network connection for the Lenovo XClarity air baffle ....117 Controller .
  • Page 5 ....243 Appendix C. Documents and supports ....239 © Copyright Lenovo 2023...
  • Page 6 ThinkSystem SR655 V3 User Guide...

  • Page 7: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2023...

  • Page 8: Safety Inspection Checklist

    1 & IEC 60950-1, the standard for Safety of Electronic Equipment within the Field of Audio/Video, Information Technology and Communication Technology. Lenovo assumes you are qualified in the servicing of equipment and trained in recognizing hazards energy levels in products. Access to the equipment is by the use of a tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.
  • Page 9 Click Power ➙ Power Cables to see all line cords. • Make sure that the insulation is not frayed or worn. 3. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations.
  • Page 10 ThinkSystem SR655 V3 User Guide viii...

  • Page 11: Chapter 1. Introduction

    Chapter 1. Introduction The ThinkSystem SR655 V3 server (7D9E and 7D9F) is a 1-socket 2U server that features the 4th generation EPYC processor family of AMD. The server offers a broad selection of drive and slot configurations, high performance, and expansion for various IT workloads. Combining performance and flexibility, the server is a great choice for enterprises of all sizes.

  • Page 12: Tech Tips

    RAID levels 0, 1, 5, 6, 10, 50, and 60. Tech Tips Lenovo continually updates the support website with the latest tips and techniques that you can use to solve issues that your server might encounter. These Tech Tips (also called retain tips or service bulletins) provide procedures to work around issues or solve problems related to the operation of your server.

  • Page 13: Technical Specifications

    • Operating systems Technical specifications Summary of the technical specifications of server. Depending on the model, some features might not be available, or some specifications might not apply. The latest specifications information is always available at https://lenovopress.lenovo.com/ Processor Supports fourth-generation AMD ®...
  • Page 14 • Lenovo XClarity Controller (XCC), which provides service processor control and monitoring functions, video controller, and remote keyboard, video, mouse, and remote drive capabilities. – The server supports Lenovo XClarity Controller 2 (XCC2). For additional information about Lenovo XClarity Controller 2 (XCC2), refer to https://sysmgt.lenovofiles.com/help/topic/lxcc_frontend/lxcc_overview.html...

  • Page 15: Mechanical Specifications

    Supported and certified operating systems: • Microsoft Windows Server • VMware ESXi References: • Complete list of available operating systems: https://lenovopress.lenovo.com/osig • OS deployment instructions, see “Deploy the operating system” on page 195. Mechanical specifications Summary of the mechanical specifications of server. Depending on the model, some features might not be available, or some specifications might not apply.

  • Page 16: Environmental Specifications

    Lenovo recommends that you consult with qualified experts in this field to determine whether you are in compliance with the applicable regulations.
  • Page 17 Environment ThinkSystem SR655 V3 complies with ASHRAE Class A2 specifications with most configurations, and depending on the hardware configuration, also complies with ASHRAE Class A3, and Class A4 specifications. System performance may be impacted when operating temperature is outside ASHRAE A2 specification.
  • Page 18 If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.

  • Page 19: Management Options

    Consolidates the service processor functionality, Super I/O, video controller, and remote presence capabilities into a single chip on the server system board (system board assembly). Interface • CLI application Lenovo XClarity Controller • Web GUI interface • Mobile application • REST API Usage and downloads https://sysmgt.lenovofiles.com/help/topic/lxcc_frontend/lxcc_overview.html...
  • Page 20 Important: Lenovo XClarity Provisioning Manager (LXPM) supported version varies by product. All versions of Lenovo XClarity Provisioning Manager are referred to as Lenovo XClarity Provisioning Manager and LXPM in this document, unless specified otherwise. To see the LXPM version supported by your server, go to https:// sysmgt.lenovofiles.com/help/topic/lxpm_frontend/lxpm_product_page.html...
  • Page 21 1. Most options can be updated through the Lenovo tools. Some options, such as GPU firmware or Omni- Path firmware require the use of supplier tools. 2. The server UEFI settings for option ROM must be set to Auto or UEFI to update firmware using Lenovo XClarity Administrator, Lenovo XClarity Essentials, or Lenovo XClarity Controller.
  • Page 22 ThinkSystem SR655 V3 User Guide...

  • Page 23: Chapter 2. Server Components

    “Front I/O module (on media bay)” on page 15 “Rack latch (right)” on page 15 “Pull-out information tab” on page 15 “Drive bays” on page 14 “Rack latch (left)” on page 15 Front view with sixteen 2.5-inch front drive bays © Copyright Lenovo 2023...
  • Page 24 Each hot-swap drive comes with an activity LED and status LED and the signals are controlled by the backplanes. Different colors and speeds indicate different activities or status of the drive. The following illustration shows the LEDs on a hard disk drive or solid-state drive. ThinkSystem SR655 V3 User Guide...

  • Page 25: Front I/O Module

    “Front I/O module” on page Pull-out information tab The Lenovo XClarity Controller network access label is attached on the pull-out information tab. The default Lenovo XClarity Controller hostname and the IPv6 Link Local Address (LLA) are provided on the tab.
  • Page 26 Slow blinking Green The server is off and is ready to be powered on (standby state). (about one flash per second) Solid on Green The server is on and running. Network activity LED ThinkSystem SR655 V3 User Guide...
  • Page 27 ID button, the state of the system ID LED changes. The LED can be changed to on, blinking, or off. You can also use the Lenovo XClarity Controller or a remote management program to change the state of the system ID LED to assist in visually locating the server among other servers.

  • Page 28: Rear View

    The hot-swap redundant power supply units help you avoid significant interruption to the operation of the system when a power supply unit fails. You can purchase a power supply option from Lenovo and install the power supply unit to provide power redundancy without turning off the server.

  • Page 29: Top View

    NMI button Use this button only when you are directed to do so by Lenovo Support. Press this button to force a nonmaskable interrupt (NMI) to the processor. By this way, you can make the operating system halt (such as Windows Blue Screen of Death) and take a memory dump.

  • Page 30: System-Board-Assembly Layout

    This section provides information about the connectors, switches, and jumpers that are available on the system board assembly. The following illustration shows the layout of the system board assembly that contains the system I/O board, firmware and RoT security module, fan board, power inverter board (PIB) and processor board. ThinkSystem SR655 V3 User Guide...

  • Page 31: System-Board-Assembly Connectors

    Figure 6. System-board-assembly layout System I/O board Firmware and RoT security module Processor board Fan board Power inverter board (PIB) For information about the LEDs that are available on the system board assembly, see: • “System-board-assembly LEDs” on page 209 •...
  • Page 32 7mm backplane power connector Front USB connector Leak detection connector Internal Expander Power Connector Front I/O connector note Front I/O connector for Y cable note Backplane 3 power connector PCIe connector 8 / SATA connector 1 ThinkSystem SR655 V3 User Guide...

  • Page 33: System-Board-Assembly Switch

    Table 8. System-board-assembly connectors (continued) Backplane 2 power connector PCIe connector 7 / SATA connector 0 PCIe connector 3 PCIe connector 4 PCIe connector 2 PCIe connector 1 Backplane 1 power connector Front VGA connector External LCD connector Pump connector Fan board sideband connector Fan board power connector Internal RAID power connector...
  • Page 34 Enables BMC At-Scale debug when changing it to the ON position. SW5-8 Low security Allows transitioning between signed official XCC builds and XCC test signed builds, and bypasses CRTM boot check of XCC firmware when changing it to the ON position. ThinkSystem SR655 V3 User Guide...

  • Page 35: System Leds And Diagnostics Display

    System LEDs and diagnostics display For information on available system LEDs and diagnostics display, refer to “Troubleshooting by system LEDs and diagnostics display” on page 198. Chapter 2 Server components...
  • Page 36 ThinkSystem SR655 V3 User Guide...

  • Page 37: Chapter 3. Parts List

    Tier 1 CRU at your request with no service agreement, you will be charged for the installation. • Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 38 • Consumable and Structural parts: Purchase and replacement of consumable and structural parts (components, such as a filler or bezel) is your responsibility. If Lenovo acquires or installs a structural component at your request, you will be charged for the service.

  • Page 39: Power Cords

    Several power cords are available, depending on the country and region where the server is installed. To view the power cords that are available for the server: 1. Go to: http://dcsc.lenovo.com/#/ 2. Click Preconfigured Model or Configure to order. 3. Enter the machine type and model for your server to display the configurator page.
  • Page 40 The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. • Power cords for a specific country or region are usually available only in that country or region. ThinkSystem SR655 V3 User Guide...

  • Page 41: Chapter 4. Unboxing And Setup

    They might be required to receive warranty service. Identify the server and access the Lenovo XClarity Controller This section contains instruction on how to identify your server and where to find the Lenovo XClarity Controller access information.

  • Page 42: Server Setup Checklist

    Lenovo XClarity Controller network access label In addition, the Lenovo XClarity Controller (XCC) network access label is attached to the pull-out information tab located near the lower right corner in the front of the chassis, with MAC address accessible with a pull.
  • Page 43 • You can press the power button. • The server can restart automatically after a power interruption. • The server can respond to remote power-on requests sent to the Lenovo XClarity Controller. Note: You can access the management processor interface to configure the system without powering on the server.
  • Page 44 The following information is available for RAID configuration: • https://lenovopress.lenovo.com/lp0578-lenovo-raid-introduction • https://lenovopress.lenovo.com/lp0579-lenovo-raid-management-tools-and-resources 4. Install the operating system. 5. Back up the server configuration. 6. Install the applications and programs for which the server is intended to be used. ThinkSystem SR655 V3 User Guide...

  • Page 45: Chapter 5. Hardware Replacement Procedures

    • Do not attempt to lift an object that might be too heavy for you. If you have to lift a heavy object, read the following precautions carefully: – Make sure that you can stand steadily without slipping. © Copyright Lenovo 2023...

  • Page 46: Safety Inspection Checklist

    1 & IEC 60950-1, the standard for Safety of Electronic Equipment within the Field of Audio/Video, Information Technology and Communication Technology. Lenovo assumes you are qualified in the servicing of equipment and trained in recognizing hazards energy levels in products. Access to the equipment is by the use of a tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.

  • Page 47: System Reliability Guidelines

    Click Power ➙ Power Cables to see all line cords. • Make sure that the insulation is not frayed or worn. 3. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations.

  • Page 48: Working Inside The Server With The Power On

    Technical rules This topic provides technical rules for the server. • “Memory module installation rules and order” on page 39 • “PCIe slots and PCIe adapters” on page 40 • “Thermal rules” on page 41 ThinkSystem SR655 V3 User Guide...

  • Page 49: Memory Module Installation Rules And Order

    “Technical specifications” on page Your server has 12 memory slots with 12 channels. For a list of supported memory options, see: https://serverproven.lenovo.com Information about optimizing memory performance and configuring memory is available at the Lenovo Press website: https://lenovopress.lenovo.com/servers/options/memory In addition, you can take advantage of a memory configurator, which is available at the following site: https://dcsc.lenovo.com/#/memory_configuration...

  • Page 50: Pcie Slots And Pcie Adapters

    Supported PCIe adapters and slot priorities The following table lists the recommended slot installation priority for common PCIe adapters. PCIe adapter Maximum Suggested slot priority supported Internal SFF RAID/HBA adapter 940-8i, 940-16i • slot: 2, 3, 5, 6 ThinkSystem SR655 V3 User Guide...

  • Page 51: Thermal Rules

    PCIe adapter Maximum Suggested slot priority supported NIC adapter ThinkSystem Broadcom 57414 10/25GbE • slot: 2, 3, 5, 6 SFP28 2-port PCIe Ethernet Adapter V2 ThinkSystem Intel E810-DA2 10/25GbE SFP28 2-Port PCIe Ethernet Adapter ThinkSystem Broadcom 57454 10GBASE-T 4-port PCIe Ethernet Adapter ThinkSystem Broadcom 5719 1GbE RJ45 4- Port PCIe Ethernet Adapter ThinkSystem Mellanox ConnectX-6 Dx...

  • Page 52: Power On And Power Off The Server

    Power off the server The server remains in a standby state when it is connected to a power source, allowing the Lenovo XClarity Controller to respond to remote power-on requests. To remove all power from the server (power status LED off), you must disconnect all power cables.

  • Page 53: Server Replacement

    • Press and hold the power button for more than 4 seconds to force a shutdown. When in a standby state, the server can respond to remote power-on requests sent to the Lenovo XClarity Controller. For information about powering on the server, see “Power on the server”...
  • Page 54 Figure 13. Disengaging server from the rack Rack latch Thumbscrew Step 2. Hold the mounting ears on the front of the server; then, slide the server all the way out until it stops. Figure 14. Pulling out the server ThinkSystem SR655 V3 User Guide...
  • Page 55 Rack latch (Mounting ear) Step 3. Remove the server from the rack. CAUTION: Make sure three people are lifting the sever by holding the lift points. Rack front Figure 15. Lifting up the server Lift point Rack Front Figure 16. Removing the server from the rack. Release tab Press the release tabs to disengage the rails from the server.

  • Page 56: Install The Server To Rack

    • Go to https://datacentersupport.lenovo.com/products/servers/thinksystem/sr655v3/7d9e/downloads/driver- to see the latest firmware and driver updates for your server. list/ • Go to “Update the firmware” on page 190 for more information on firmware updating tools. Watch the procedure ThinkSystem SR655 V3 User Guide...
  • Page 57 A video of this procedure is available at YouTube: https://www.youtube.com/playlist?list=PLYV5R7hVcs- BashWCNZQEDP7o3EohXPEV Procedure Step 1. From the front of the rack, pull the rails all the way out until they stop. Attention: You can only install the server successfully when the rails are fully extended. Rack front Figure 17.
  • Page 58 Slowly lower the server down and make sure the other 3 nailheads on server’s left and right side slip into corresponding slots. Note: Inspect the sides of the rails to make sure the nailheads are placed in the slots. Step 4. Slide the server into rack. ThinkSystem SR655 V3 User Guide...
  • Page 59 Figure 20. Installing the server into the rack Latch Push up the latches on the rails. Push the server all the way into the rack until both latches lock into position with a click. Step 5. (Optional) Secure the server to the rack. Install one M6 screw to each of the rails to secure the server to the rear of the rack.

  • Page 60: Air Baffle Replacement

    The replacement procedures for the air baffles are the same. • “Remove the air baffle” on page 50 • “Install the air baffle” on page 52 Remove the air baffle Follow instructions in this section to remove the air baffle. About this task ThinkSystem SR655 V3 User Guide...
  • Page 61 S033 CAUTION: Hazardous energy present. Voltages with hazardous energy might cause heating when shorted with metal, which might result in spattered metal, burns, or both. S017 CAUTION: Hazardous moving fan blades nearby. Keep fingers and other body parts away. Attention: •...

  • Page 62: Install The Air Baffle

    If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Install the air baffle Follow instructions in this section to install the air baffle. About this task ThinkSystem SR655 V3 User Guide...
  • Page 63 S033 CAUTION: Hazardous energy present. Voltages with hazardous energy might cause heating when shorted with metal, which might result in spattered metal, burns, or both. S017 CAUTION: Hazardous moving fan blades nearby. Keep fingers and other body parts away. Attention: •...
  • Page 64 Align the tabs on both sides of the air baffle with the corresponding slots on both sides of the chassis. Then, lower the air baffle into the chassis and press the air baffle down until it is securely seated. Figure 26. Installing the air baffle After you finish ThinkSystem SR655 V3 User Guide...

  • Page 65: Cmos Battery (Cr2032) Replacement

    The following tips describe information that you must consider when removing the CMOS battery. • Lenovo has designed this product with your safety in mind. The lithium CMOS battery must be handled correctly to avoid possible danger. If you replace the CMOS battery, you must adhere to local ordinances or regulations for battery disposal.
  • Page 66 • Failing to remove the CMOS battery properly might damage the socket on the processor board. Any damage to the socket might require replacing the processor board. • Do not tilt or push the CMOS battery by using excessive force. ThinkSystem SR655 V3 User Guide...

  • Page 67: Install The Cmos Battery

    The following tips describe information that you must consider when installing the CMOS battery. • Lenovo has designed this product with your safety in mind. The lithium CMOS battery must be handled correctly to avoid possible danger. If you replace the CMOS battery, you must adhere to local ordinances or regulations for battery disposal.
  • Page 68 Then, take the new part out of the package and place it on a static-protective surface. Step 2. Install the CMOS battery. Note: Before you install the battery into the socket, make sure that the positive side faces upward. ThinkSystem SR655 V3 User Guide...

  • Page 69: Fan Board Replacement

    Follow instructions in this section to remove the fan board. About this task Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do no attempt to remove or install it without proper training and qualification.
  • Page 70 • If you are replacing the fan board, install a new fan board. See “Install the fan board” on page • If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkSystem SR655 V3 User Guide...

  • Page 71: Install The Fan Board

    Follow instructions in this section to install the fan board. About this task Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do no attempt to remove or install it without proper training and qualification.

  • Page 72: Front Drive Backplane Replacement

    Remove the system fan cage for easier operation. See “Remove the system fan cage” on page 146. Remove the air baffle if needed. See “Remove the air baffle” on page Step 2. Remove the 2.5-inch drive backplane. ThinkSystem SR655 V3 User Guide...

  • Page 73: Install The Front 2.5-Inch Drive Backplane

    Note: Depending on the specific type, your backplane might look different from the illustration. Figure 31. Removing the 2.5-inch drive backplane Lift the release tabs. Rotate the backplane from the top to disengage it from the two pins on the chassis. Step 3.
  • Page 74 Watch the procedure A video of this procedure is available at YouTube: https://www.youtube.com/playlist?list=PLYV5R7hVcs- BashWCNZQEDP7o3EohXPEV Procedure Note: If the cables are easy to connect to the backplane, you can perform step 3 before step 2. ThinkSystem SR655 V3 User Guide...
  • Page 75 Step 1. Touch the static-protective package that contains the new part to any unpainted surface on the outside of the server. Then, take the new part out of the package and place it on a static-protective surface. Step 2. Connect the cables to the backplane. See Chapter 6 “Internal cable routing”...

  • Page 76: Remove The Front 3.5-Inch Drive Backplane

    146. Remove the air baffle if needed. See “Remove the air baffle” on page Step 2. Remove the 3.5-inch drive backplane. Note: Depending on the specific type, your backplane might look different from the illustration. ThinkSystem SR655 V3 User Guide...

  • Page 77: Install The Front 3.5-Inch Drive Backplane

    Figure 34. Removing the 3.5-inch drive backplane Pull out the plungers and slightly slide the backplane to the side as shown. Rotate the backplane down to release it from the four hooks on the chassis. Then, carefully lift the backplane out of the chassis. Step 3.
  • Page 78 Rotate the backplane to vertical position to ensure that the four hooks on the chassis pass through the corresponding holes in the backplane. Then, slide the new backplane as shown until it is secured into place. After you finish ThinkSystem SR655 V3 User Guide...

  • Page 79: Front I/O Module Replacement

    1. Reinstall all the drives and fillers (if any) into the drive bays. See “Install a hot-swap drive” on page 2. Reinstall the fan cage. See “Install the system fan cage” on page 147. 3. Reinstall the air baffle if you have removed it. See “Install the air baffle”...
  • Page 80 • The connectors on your system board assembly might look different from those in the illustration, but the removal procedure is the same. 1. Press the release tab to release the connector. 2. Disengage the connector from the cable socket. Figure 38. Disconnecting cables from the system board assembly ThinkSystem SR655 V3 User Guide...

  • Page 81: Install The Front I/O Module

    Step 3. Remove the front I/O module from the front chassis. Figure 39. Removing the front I/O module Remove the screw that secure the front I/O module. Slide the media bay out of the front chassis. After you finish If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

  • Page 82: Hot-Swap Drive Replacement

    • The electromagnetic interference (EMI) integrity and cooling of the server are protected by having all drive bays covered or occupied. The vacant bays are either covered by an EMI-protective panel or occupied by ThinkSystem SR655 V3 User Guide...

  • Page 83: Remove A Hot-Swap Drive

    drive fillers. When installing a drive, save the removed drive filler in case that you later remove the drive and need the drive filler to cover the place. • To avoid damage to the drive connectors, ensure that the top cover is in place and fully closed whenever you install or remove a drive.

  • Page 84: Install A Hot-Swap Drive

    “Safety inspection checklist” on page 36 to ensure that you work safely. • To avoid damage to the drive connectors, make sure that the server top cover is in place and fully closed whenever you install or remove a drive. ThinkSystem SR655 V3 User Guide...
  • Page 85 • To make sure that there is adequate system cooling, do not operate the server for more than two minutes without either a drive or a drive bay filler installed in each bay. For a list of supported drives, see https://serverproven.lenovo.com Firmware and driver download: You might need to update the firmware or driver after replacing a component.

  • Page 86: Intrusion Switch Replacement

    142. Remove the fan cage from the system board assembly. See “Remove the system fan cage” on page 146. Step 2. Rotate the fan cage by 90 degrees in the direction shown in the picture. ThinkSystem SR655 V3 User Guide...
  • Page 87 Figure 47. Rotating the fan cage Step 3. Remove the intrusion switch assembly from the fan cage. Note: The blowup in the illustration shows the fan cage upside down. Figure 48. Removing the intrusion switch Move the intrusion switch connector in the shown direction to disengage it from the keyhole.

  • Page 88: Install The Intrusion Switch

    Note: Ensure that the intrusion switch cable is routed through the cable clip and the pre-cut slots on the foam and fan cage bottom. Otherwise, the cable may slide under the fan cage, the contact ThinkSystem SR655 V3 User Guide...

  • Page 89: Microsd Card Replacement

    surface between the fan cage and the system board assembly may get uneven, and the fan connection may get loose. Insert the intrusion switch onto the holder on the fan cage and push it in the direction as shown until it is fully seated. Fix the intrusion switch cable into the cable clip.

  • Page 90: Install The Microsd Card

    Remote Disc On Card (RDOC) will be lost. To roll back firmware versions without the card installed, do it in Lenovo XClarity Controller. If the removed MicroSD card works normally, install it to a new system I/O board.

  • Page 91: Memory Module Replacement

    • Read “Installation Guidelines” on page 35 “Safety inspection checklist” on page 36 to ensure that you work safely. • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server” on page •...

  • Page 92: Remove A Memory Module

    Locate the memory module slots and determine which memory module you want to remove from the server. Step 2. Remove the memory module from the slot. Attention: To avoid breaking the retaining clips or damaging the memory module slots, handle the clips gently. ThinkSystem SR655 V3 User Guide...

  • Page 93: Install A Memory Module

    Figure 52. Removing the memory module Gently open the retaining clip on each end of the memory module slot. Grasp the memory module at both ends and carefully lift it out of the slot. After you finish 1. A memory module slot must be installed with a memory module or a memory module filler. See “Install a memory module”...
  • Page 94 • If there is a gap between the memory module and the retaining clips, the memory module has not been correctly inserted. In this case, open the retaining clips, remove the memory module, and then reinsert it. ThinkSystem SR655 V3 User Guide...

  • Page 95: Ocp Module Replacement

    Figure 53. Installing the memory module Gently open the retaining clip on each end of the memory module slot. Align the memory module with the slot, and gently place the memory module on the slot with both hands. Firmly press both ends of the memory module straight down into the slot until the retaining clips snap into the locked position.
  • Page 96 Remove the OCP module. Figure 54. Removing the OCP module Loosen the thumbscrew that secures the card. Pull out the OCP module. Step 2. (Optional) Remove the OCP label. Figure 55. Removing the OCP label ThinkSystem SR655 V3 User Guide...

  • Page 97: Install The Ocp Module

    After you finish 1. Install a new OCP module or a card filler. 2. If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Install the OCP module Follow instructions in this section to install the OCP module.

  • Page 98: Pcie Adapter And Riser Assembly Replacement

    Ethernet card, a host bus adapter, a RAID adapter, an add-in PCIe SSD adapter, or any other supported PCIe adapters. PCIe adapters vary by type, but the installation and removal procedures are the same. Riser cages vary by server rear configurations. ThinkSystem SR655 V3 User Guide...

  • Page 99: Remove A Riser Assembly

    Table 13. Riser cages Server rear configuration Riser 1 cage Riser 2 cage Configuration with 8 PCIe slots 3FH riser cage Configuration with a 4 x 2.5-inch rear drive cage • “Remove a riser assembly” on page 89 • “Remove a PCIe adapter” on page 90 •...

  • Page 100: Remove A Pcie Adapter

    • Before you remove any component of a RAID array (drive, RAID card, etc.), back up all RAID configuration information. Watch the procedure ThinkSystem SR655 V3 User Guide...
  • Page 101 A video of this procedure is available at YouTube: https://www.youtube.com/playlist?list=PLYV5R7hVcs- BashWCNZQEDP7o3EohXPEV Procedure Step 1. Make preparation for the task. If the server is installed in a rack, slide the server out on its rack slide rails to gain access to the top cover, or remove the server from the rack.

  • Page 102: Install A Pcie Adapter

    Then, take the new part out of the package and place it on a static-protective surface. Step 2. (Optional) If you have removed the riser card, install the riser card first. ThinkSystem SR655 V3 User Guide...

  • Page 103: Install A Riser Assembly

    Figure 61. Installing riser card 1 Align the riser card with the riser bracket and install it into the riser bracket in the shown direction. Install the screws to secure the riser card into place. Step 3. Install the new PCIe adapter to the riser assembly. Figure 62.

  • Page 104: Power Inverter Board (Pib) Replacement

    After you finish Complete the parts replacement. See “Complete the parts replacement” on page 151. Power inverter board (PIB) replacement Follow instructions in this section to remove and install the power inverter board (PIB) replacement. ThinkSystem SR655 V3 User Guide...

  • Page 105: Remove The Pib

    Follow instructions in this section to remove the PIB. About this task Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do no attempt to remove or install it without proper training and qualification.

  • Page 106: Install The Pib

    Follow the instructions in this section to install the PIB. About this task Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do no attempt to remove or install it without proper training and qualification.

  • Page 107: Power Supply Unit Replacement

    Figure 65. PIB installation Step 1. Align the PIB with the connector on the processor board, and use both hands to push the PIB and slightly insert it into the connector. Step 2. Install the two screws to secure the PIB. After you finish 1.
  • Page 108 Safety precautions for DC power supplies The following tips describe the information that you must consider when you replace a DC power supply. ThinkSystem SR655 V3 User Guide...

  • Page 109: Remove A Power Supply Unit

    CAUTION: 240 V DC input (input range: 180-300 V) is supported in Chinese Mainland ONLY. Perform the following steps to safely remove the power cord of one 240 V DC power supply unit. Otherwise, there can be data loss and other damages to the equipment. Damages and losses resulting from inappropriate operations will not be covered by the manufacturer’s warranty.
  • Page 110 Press the release tab toward the handle and carefully pull the handle at the same time to slide the hot-swap power supply unit out of the chassis. Note: If your CMA kit obstructs in the way, slightly pull the power supply unit upwards when sliding the power supply unit out of the chassis. ThinkSystem SR655 V3 User Guide...

  • Page 111: Install A Power Supply Unit

    • Ensure that the devices that you are installing are supported. For a list of supported optional devices for the server, go to: https://serverproven.lenovo.com • Attach the power information label that comes with this option onto the existing label near the power supply unit.
  • Page 112 2. If the server is turned off, turn on the server. Ensure that both the power input LED and the power output LED on the power supply unit are lit, indicating that the power supply unit is operating properly. ThinkSystem SR655 V3 User Guide...

  • Page 113: Processor And Heat Sink Replacement

    Follow instructions in this section to remove and install a processor or a heat sink. Important: • This task must be operated by trained technicians that are certified by Lenovo Service. Do no attempt to remove or install it without proper training and qualification.

  • Page 114: Remove A Heat Sink

    Follow instructions in this section to remove a heat sink. This task requires a Torx T20 driver. About this task Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do no attempt to remove or install it without proper training and qualification.
  • Page 115 S002 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 116 Figure 72. Removing a performance heat sink Fully loosen all the screws on the heat sink in the removal sequence shown on the heat- sink label. Carefully lift the heat sink from the processor socket. After you finish ThinkSystem SR655 V3 User Guide...

  • Page 117: Remove A Processor

    Follow instructions in this section to remove a processor. This task requires a Torx T20 driver. About this task Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do no attempt to remove or install it without proper training and qualification.

  • Page 118: Install A Processor

    Follow instructions in this section to install a processor. This task requires a Torx T20 driver. About this task Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do no attempt to remove or install it without proper training and qualification.

  • Page 119: Install A Heat Sink

    Follow the instructions in this section to install a heat sink. This task requires a Torx T20 driver. About this task Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do no attempt to remove or install it without proper training and qualification.
  • Page 120 0.1 ml of thermal grease. Figure 75. Applying thermal grease Step 3. Install the heat sink. Note: For reference, the torque required for the fasteners to fully tighten is 1.22-1.46 newton- meters (10.8-13.0 inch-pounds). ThinkSystem SR655 V3 User Guide...
  • Page 121 Figure 76. Installing a standard heat sink Figure 77. Installing a performance heat sink Align the triangular mark and screws on the heat sink with the triangular mark and threaded posts on the processor socket; then install the heat sink on the processor socket. Fully tighten all the screws in the installation sequence shown on the heat-sink label.

  • Page 122: Rack Latches Replacement

    I/O board. • The connectors on your system board assembly might look different from those in the illustration, but the removal procedure is the same. 1. Press the release tab to release the connector. ThinkSystem SR655 V3 User Guide...
  • Page 123 2. Disengage the connector from the cable socket. Figure 78. Disconnecting cables from the system board assembly Step 3. Remove the screws that secure the cable retainer on the side of the server. Then, remove the cable retainer from the chassis. Figure 79.
  • Page 124 Figure 81. Removing the rack latch After you finish If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkSystem SR655 V3 User Guide...

  • Page 125: Install The Rack Latches

    Install the rack latches Follow instructions in this section to install the rack latches. About this task Attention: • Read “Installation Guidelines” on page 35 “Safety inspection checklist” on page 36 to ensure that you work safely. • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server”...
  • Page 126 Route the bundle cable for I/O connectors on the right or left latches as shown. Then, install the screws to secure the cable retainer. Note: To avoid unnecessary damage to the bundle cable, ensure that it is routed and fixed on the upper frame of the cable retainer. ThinkSystem SR655 V3 User Guide...

  • Page 127: Raid Flash Power Module Replacement

    Figure 84. Installing the cable retainer Step 5. Connect the cables to the system board assembly. See Chapter 6 “Internal cable routing” on page 153. After you finish 1. Install the air baffle. See “Install the air baffle” on page 2.
  • Page 128 Install a RAID flash power module on the air baffle Follow instructions in this section to install a RAID flash power module (also called supercap) on the air baffle. About this task ThinkSystem SR655 V3 User Guide...

  • Page 129: Rearwall Bracket Replacement

    Attention: • Read “Installation Guidelines” on page 35 “Safety inspection checklist” on page 36 to ensure that you work safely. • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server” on page •...

  • Page 130: Remove A Rearwall Bracket

    Remove the rearwall bracket. Remove the screws. Remove the bracket from the chassis as shown. Note: The illustrations show removing the A1, B1, and C1 rearwall brackets. The procedure is the same for removing other rearwall brackets. ThinkSystem SR655 V3 User Guide...
  • Page 131 Figure 87. Removing the A1 rearwall bracket (left) Figure 88. Removing the B1 rearwall bracket (middle) Chapter 5 Hardware replacement procedures...

  • Page 132: Install A Rearwall Bracket

    Then, take the new part out of the package and place it on a static-protective surface. Step 2. Install the rearwall brackets. Align the rearwall bracket with the chassis, and insert the bracket into place. Install the screws to secure the rearwall bracket. ThinkSystem SR655 V3 User Guide...
  • Page 133 Note: The illustrations show installing the A1, B1, and C1 rearwall brackets. The procedure is the same for installing other rearwall brackets. Figure 90. Installing the A1 rearwall bracket (left) Figure 91. Installing the B1 rearwall bracket (middle) Figure 92. Installing the C1 rearwall bracket (right) Chapter 5 Hardware replacement procedures...

  • Page 134: Security Bezel Replacement

    Procedure Step 1. Use the key to unlock the security bezel. Figure 93. Unlocking the security bezel Step 2. Press the release latch and rotate the security bezel outward to remove it from the chassis. ThinkSystem SR655 V3 User Guide...

  • Page 135: Install The Security Bezel

    Figure 94. Removing the security bezel After you finish Note: Before you ship the rack with the server installed, reinstall and lock the security bezel into place. Install the security bezel Follow instructions in this section to install the security bezel. About this task Attention: •...
  • Page 136 Figure 96. Installing the security bezel Step 3. Use the key to lock the security bezel to the closed position. ThinkSystem SR655 V3 User Guide...

  • Page 137: System Board Assembly Replacement

    Follow instructions in this section to remove and install the system board assembly. Important: • This task must be operated by trained technicians that are certified by Lenovo Service. Do no attempt to remove or install it without proper training and qualification.

  • Page 138: Module

    Module (firmware and RoT security module). About this task Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do no attempt to remove or install it without proper training and qualification. ThinkSystem SR655 V3 User Guide...
  • Page 139 Firmware and driver download: You might need to update the firmware or driver after replacing a component. • Go to https://datacentersupport.lenovo.com/products/servers/thinksystem/sr655v3/7d9e/downloads/driver- to see the latest firmware and driver updates for your server. list/ • Go to “Update the firmware”...

  • Page 140: Install The Firmware And Rot Security

    Follow instructions in this section to install the ThinkSystem V3 Firmware and Root of Trust Security Module (firmware and RoT security module). About this task Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do no attempt to remove or install it without proper training and qualification. Attention: •...
  • Page 141 6. If there is a software (SW) key, for example, XCC FoD key, installed in the system, inject the key again to ensure that the key functions properly. See Using Lenovo Features on Demand. Note: If you need to replace the processor board together with the firmware and RoT security module, update the VPD before injecting the key.
  • Page 142 OneCli.exe config set TrustedComputingGroup.HideTPMfromOS "Yes" --imm <userid>:<password>@<ip_address> --override where: • <userid>:<password> are the credentials used to access the BMC (Lenovo XClarity Controller interface) of your server. The default user ID is USERID, and the default password is PASSW0RD (zero, not an uppercase o) •...
  • Page 143 Follow the procedure below to see the TPM firmware version: From Lenovo XClarity Provisioning Manager 1. Start the server and press the key specified in the on-screen instructions to display the Lenovo XClarity Provisioning Manager interface. (For more information, see the “Startup” section in the LXPM documentation compatible with your server at https://sysmgt.lenovofiles.com/help/topic/lxpm_frontend/...

  • Page 144: Board

    About this task Important: • This task must be operated by trained technicians that are certified by Lenovo Service. Do no attempt to remove or install it without proper training and qualification. • When replacing the system board assembly, always update the server with the latest firmware or restore the pre-existing firmware.
  • Page 145 Procedure Step 1. Make preparation for this task. Record all system configuration information, such as Lenovo XClarity Controller IP addresses, vital product data, and the machine type, model number, serial number, Universally Unique Identifier, and asset tag of the server.
  • Page 146 Note: To prevent the contact of the system I/O board from damage, pinch and lift the plunger on the system I/O board upward a little and pull out the system I/O board outward. During the entire pulling action, ensure that the system I/O board remains as horizontal as possible. ThinkSystem SR655 V3 User Guide...

  • Page 147: Install The System I/O Board Or Processor

    Follow instructions in this section to install the system I/O board or processor board. About this task Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do no attempt to remove or install it without proper training and qualification.
  • Page 148 Note: To prevent the contact of the system I/O board from damage, ensure that the system I/ O board is aligned correctly with the connector on the processor board, and remains as horizontal as possible during the insertion. ThinkSystem SR655 V3 User Guide...
  • Page 149 Install the screws to fix the system I/O board into place. Step 4. (Optional) If you are replacing the system I/O board, install the firmware and RoT security module that is removed from the old system I/O board onto the new system I/O board. See “Install the firmware and RoT security module”...
  • Page 150 Using Lenovo XClarity Provisioning Manager Steps: 1. Start the server and press the key according to the on-screen instructions. The Lenovo XClarity Provisioning Manager interface is displayed by default. 2. Choose System Summary. The “System Summary” tab page is displayed.

  • Page 151: System Fan Replacement

    • Updating serial number onecli config set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> [access_method] • Updating system model onecli config set SYSTEM_PROD_DATA.SysInfoProdIdentifier <system model> [access_method] onecli config set SYSTEM_PROD_DATA.SysInfoProdIdentifierEx <system model> --override [access_method] • Updating asset tag onecli config set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> [access_method] • Updating UUID onecli config createuuid SYSTEM_PROD_DATA.SysInfoUUID [access_method] Description Variable...

  • Page 152: Remove A System Fan

    See “Remove the server from rack” on page Step 2. Remove the top cover. See “Remove the top cover” on page 148. Step 3. Remove the system fan. ThinkSystem SR655 V3 User Guide...

  • Page 153: Install A System Fan

    Figure 105. Removing the system fan Grasp the top of the system fan with your fingers. Lift the system fan out of the server. After you finish 1. Install a new system fan or install a fan filler to cover the place. See “Install a system fan”...
  • Page 154 Position the system fan above the system fan cage. The system fan connector on the bottom of the system fan should face the rear of the chassis. Press the system fan straight down until it is seated into place. Figure 106. Installing the system fan ThinkSystem SR655 V3 User Guide...
  • Page 155 After you finish Complete the parts replacement. See “Complete the parts replacement” on page 151. Chapter 5 Hardware replacement procedures...

  • Page 156: System Fan Cage Replacement

    “Remove a system fan” on page 142. Note: If you are removing the system fan cage to access other components, you can remove it with the system fans installed. Step 4. Remove the system fan cage. ThinkSystem SR655 V3 User Guide...

  • Page 157: Install The System Fan Cage

    Figure 107. Removing the system fan cage Rotate the levers of the system fan cage to the rear of the server. Lift the system fan cage straight up and out of the chassis. After you finish If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

  • Page 158: Top Cover Replacement

    Follow instructions in this section to remove and install the top cover. • “Remove the top cover” on page 148 • “Install the top cover” on page 150 Remove the top cover Follow instructions in this section to remove the top cover. S014 ThinkSystem SR655 V3 User Guide...
  • Page 159 CAUTION: Hazardous voltage, current, and energy levels might be present. Only a qualified service technician is authorized to remove the covers where the label is attached. S033 CAUTION: Hazardous energy present. Voltages with hazardous energy might cause heating when shorted with metal, which might result in spattered metal, burns, or both.

  • Page 160: Install The Top Cover

    • Make sure that all internal cables are correctly routed. See Chapter 6 “Internal cable routing” on page 153. • Handle the top cover carefully. Dropping the top cover with the cover latch open might damage the cover latch. ThinkSystem SR655 V3 User Guide...

  • Page 161: Complete The Parts Replacement

    Watch the procedure A video of this procedure is available at YouTube: https://www.youtube.com/playlist?list=PLYV5R7hVcs- BashWCNZQEDP7o3EohXPEV Procedure Figure 110. Installing the top cover Step 1. Ensure that the cover latch is in the open position. Lower the top cover onto the chassis until both sides of the top cover engage with the guides on both sides of the chassis.
  • Page 162 • Update the UEFI configuration. See https://pubs.lenovo.com/uefi-overview • Reconfigure the disk arrays if you have installed or removed a hot-swap drive or a RAID adapter. See for the LXPM https://sysmgt.lenovofiles.com/help/topic/lxpm_frontend/lxpm_product_page.html documentation compatible with your server. ThinkSystem SR655 V3 User Guide...

  • Page 163: Chapter 6. Internal Cable Routing

    – Signal cables that connect front backplanes and PCIe connectors 1/2 on the processor board – Signal cables that connect rear backplanes or riser 3 and PCIe connectors 1/2/3/4 on the processor board – Fan board power cable and signal cables © Copyright Lenovo 2023...

  • Page 164: Identifying Connectors

    For the connectors on system board assembly, see “System-board-assembly connectors” on page Drive backplane connectors See this section to locate the connectors in the drive backplanes. The server supports the following backplanes depending on server configurations: ThinkSystem SR655 V3 User Guide...
  • Page 165 • “8 x 2.5-inch SAS/SATA front backplane” on page 155 • “8 x 2.5-inch AnyBay front backplane” on page 155 • “12 x 3.5-inch SAS/SATA front backplane” on page 156 8 x 2.5-inch SAS/SATA front backplane Figure 112. 8 x 2.5-inch SAS/SATA backplane connectors SAS connector Power connector 8 x 2.5-inch AnyBay front backplane...
  • Page 166 12 x 3.5-inch SAS/SATA front backplane Figure 114. 12 x 3.5-inch SAS/SATA backplane connectors SAS 2 connector SAS 1 connector SAS 0 connector Power connector 1 Power connector 2 ThinkSystem SR655 V3 User Guide...

  • Page 167: Front Vga Connector And External Diagnostics

    Front VGA connector and external diagnostics connector This topic provides cable routing information for the front video graphic adapter (VGA) connector and external diagnostics connector. Figure 115. Cable routing for the front VGA connector and external diagnostics connector From VGA cable VGA connector on the system board assembly External diagnostics cable External LCD connector on the system board assembly...

  • Page 168: Front I/O Module

    “Install the rack latches” on page 115. Figure 116. Cable routing for the front I/O module on the right rack latch From Front panel and USB cable Front I/O connector and front USB connector on the system board assembly ThinkSystem SR655 V3 User Guide...

  • Page 169: Intrusion Switch

    Intrusion switch This topic provides cable routing information for the intrusion switch. Figure 117. Intrusion switch cable routing From Intrusion switch cable Intrusion switch connector on the fan board Chapter 6 Internal cable routing...

  • Page 170: Raid Flash Power Module

    Figure 118. Cable routing for RAID flash power module An extension cable is provided for each RAID flash power module for cable connection. Connect the cable from the RAID flash power module to the corresponding RAID adapter as shown. ThinkSystem SR655 V3 User Guide...
  • Page 171 From RAID flash power module Supercap connector on the RAID adapter Chapter 6 Internal cable routing...

  • Page 172: Connections Between The Processor Board And Fan

    Figure 119. Connections between the processor board and fan board From Fan power connector on the fan board Fan power connector on the processor board Sideband connector on the fan board Fan sideband connector on the processor board ThinkSystem SR655 V3 User Guide...

  • Page 173: Bays

    Backplanes: server models with 2.5-inch front drive bays This section provides backplane cable connection information for server models with 2.5-inch front drive bays. Ensure below parts are removed before starting cable routing for front backplanes. • Top cover (see “Remove the top cover” on page 148) •...
  • Page 174 Refer to the specific topic for signal cable connections depending on the backplanes installed. • One front backplane: – “One 8 x SAS/SATA backplane” on page 166 – “One 8 x AnyBay backplane” on page 169 • Two front backplanes: ThinkSystem SR655 V3 User Guide...
  • Page 175 – “Two 8 x SAS/SATA backplanes” on page 176 – “One 8 x SAS/SATA and one 8 x AnyBay backplanes” on page 179 Chapter 6 Internal cable routing...

  • Page 176: One 8 X Sas/Sata Backplane

    “Onboard connectors” on page 166 • “8i/16i RAID/HBA adapter” on page 167 Onboard connectors The following shows the cable connections for the 8 x 2.5-inch SAS/SATA configuration with onboard connectors. ↔ ↔ ↔ ↔ Connections between connectors: , ... ThinkSystem SR655 V3 User Guide...
  • Page 177 Figure 121. SAS/SATA cable routing to onboard SATA connectors From Backplane 1: SAS Onboard: SATA 0 8i/16i RAID/HBA adapter The following shows the cable connections for the 8 x 2.5-inch SAS/SATA configuration with one 8i/16i RAID/HBA adapter. ↔ ↔ ↔ ↔...
  • Page 178 Figure 122. SAS/SATA cable routing to 8i/16i RAID/HBA adapter From Backplane 1: SAS 8i/16i adapter • Gen 4: C0 • Gen 3: C0C1 ThinkSystem SR655 V3 User Guide...

  • Page 179: One 8 X Anybay Backplane

    One 8 x AnyBay backplane This section provides cable routing information for the server model with one 8 x 2.5-inch AnyBay front drive backplane. To connect power cables for the front backplane(s), refer to “Backplanes: server models with 2.5-inch front drive bays”...
  • Page 180 SAS/SATA cable routing Figure 123. SAS/SATA cable routing to 8i/16i RAID/HBA adapter From Backplane 1: SAS 8i/16i adapter • Gen 4: C0 • Gen 3: C0C1 ThinkSystem SR655 V3 User Guide...
  • Page 181 NVMe cable routing Figure 124. Cable routing when one processor installed From Backplane 1: NVMe 0-1, 2-3 Onboard: PCIe 1, 2 Backplane 1: NVMe 4-5, 6-7 Onboard: PCIe 3, 4 6 x SAS/SATA + 2 x NVMe This topic provides cable routing information for the configuration with 6 SAS/SATA + 2 x NVMe front drive bays.
  • Page 182 The following shows the cable connections for the 6 x 2.5-inch SAS/SATA + 2 x 2.5 NVMe configuration with onboard connectors. ↔ ↔ ↔ ↔ Connections between connectors: , ... SAS/SATA cable routing Figure 125. SAS/SATA cable routing to onboard SATA connector From Backplane 1: SAS Onboard: SATA 0 ThinkSystem SR655 V3 User Guide...
  • Page 183 NVMe cable routing Figure 126. Cable routing when one processor installed From Backplane 1: NVMe 6-7 Onboard: PCIe 1 8i/16i RAID/HBA adapter The following shows the cable connections for the 6 x 2.5-inch SAS/SATA + 2 x 2.5 NVMe configuration with one 8i/16i RAID/HBA adapter.
  • Page 184 SAS/SATA cable routing Figure 127. SAS/SATA cable routing to 8i/16i RAID/HBA adapter From Backplane 1: SAS 8i/16i adapter • Gen 4: C0 • Gen 3: C0C1 ThinkSystem SR655 V3 User Guide...
  • Page 185 NVMe cable routing Figure 128. Cable routing when one processor installed From Backplane 1: NVMe 6-7 Onboard: PCIe 1 Chapter 6 Internal cable routing...

  • Page 186: Two 8 X Sas/Sata Backplanes

    “Onboard connectors” on page 176 • “16i RAID/HBA adapter” on page 177 Onboard connectors The following shows the cable connections for the 16 x 2.5-inch SAS/SATA configuration with onboard connectors. ↔ ↔ ↔ ↔ Connections between connectors: , ... ThinkSystem SR655 V3 User Guide...
  • Page 187 Figure 129. SAS/SATA cable routing to onboard SATA connectors From Backplane 1: SAS Onboard: SATA 0 Backplane 2: SAS Onboard: SATA 1 16i RAID/HBA adapter The following shows the cable connections for the 16 x 2.5-inch SAS/SATA configuration with one 16i RAID/ HBA adapter.
  • Page 188 Figure 130. SAS/SATA cable routing to 16i RAID/HBA adapter From Backplane 1: SAS 16i adapter • Gen 4: C0 • Gen 3: C0C1 Backplane 2: SAS 16i adapter • Gen 4: C1 • Gen 3: C2C3 ThinkSystem SR655 V3 User Guide...

  • Page 189: Backplanes

    One 8 x SAS/SATA and one 8 x AnyBay backplanes This section provides cable routing information for the server model with one 8 x SAS/SATA and one 8 x AnyBay backplanes. To connect power cables for the front backplane(s), refer to “Backplanes: server models with 2.5-inch front drive bays”...
  • Page 190 SAS/SATA cable routing Figure 131. SAS/SATA cable routing to onboard connectors From Backplane 1: SAS Onboard: SATA 0 Backplane 2: SAS Onboard: SATA 1 ThinkSystem SR655 V3 User Guide...
  • Page 191 NVMe cable routing Figure 132. NVMe cable routing to onboard connectors From Backplane 2: NVMe 0-1, 2-3 Onboard: PCIe 1, 2 Backplane 2: NVMe 4-5, 6-7 Onboard: PCIe 3, 4 Onboard connectors + 16i RAID/HBA adapter The following shows the cable connections for the 8 SAS/SATA + 8 AnyBay configuration with onboard connectors and one 16i RAID/HBA adapter.
  • Page 192 Figure 133. SAS/SATA cable routing to 16i adapter From Backplane 1: SAS 16i adapter • Gen 4: C0 • Gen 3: C0C1 Backplane 2: SAS 16i adapter • Gen 4: C1 • Gen 3: C2C3 ThinkSystem SR655 V3 User Guide...
  • Page 193 NVMe cable routing Figure 134. NVMe cable routing to onboard connectors From Backplane 2: NVMe 0-1, 2-3 Onboard: PCIe 1, 2 Backplane 2: NVMe 4-5, 6-7 Onboard: PCIe 3, 4 Chapter 6 Internal cable routing...

  • Page 194: Drive Bays

    “Remove a heat sink” on page 104 “Install a heat sink” on page 109 • PCIe 1 Connector • PCIe 2 Connector • PCIe 4 Connector • PCIe 3 Connector • PCIe 7 Connector • PCIe 8 Connector ThinkSystem SR655 V3 User Guide...
  • Page 195 Power cable connections Figure 135. Power cable routing for the 12 x 3.5-inch SAS/SATA drive backplane From Power connector 1 on the backplane Backplane 1 power connector on the system board assembly Power connector 2 on the backplane Backplane 2 power connector on the system board assembly Signal cable connections Refer to the specific topic for signal cable connections depending on the backplane installed.

  • Page 196: 12 X 3.5-Inch Sas/Sata Backplane

    This topic provides cable routing information for the server model with the 12 x 3.5-inch SAS/SATA front drive backplane. • “Onboard connectors” on page 186 • “16i RAID/HBA adapter” on page 187 Onboard connectors ↔ ↔ ↔ ↔ Connections between connectors: , ... ThinkSystem SR655 V3 User Guide...
  • Page 197 Figure 136. Cable routing for the 12 x 3.5-inch SAS/SATA configuration with onboard connectors From Backplane 1: SAS 0, SAS 1 Onboard: SATA 0 Backplane 1: SAS 2 Onboard: SATA 1 16i RAID/HBA adapter ↔ ↔ ↔ ↔ Connections between connectors: , ...
  • Page 198 Figure 137. Cable routing for the 12 x 3.5-inch SAS/SATA configuration with one 16i RAID/HBA adapter From Backplane 1: SAS 0, SAS 1 16i adapter • Gen 4: C0 • Gen 3: C0C1 Backplane 1: SAS 2 16i adapter • Gen 4: C1 • Gen 3: C2 ThinkSystem SR655 V3 User Guide...

  • Page 199: Chapter 7. System Configuration

    The following methods are available to set the network connection for the Lenovo XClarity Controller if you are not using DHCP: • If a monitor is attached to the server, you can use Lenovo XClarity Provisioning Manager to set the network connection.

  • Page 200: Update The Firmware

    ID button. To connect using the Lenovo XClarity Administrator Mobile app: 1. Connect the USB cable of your mobile device to the Lenovo XClarity Controller USB connector on the server. 2. On your mobile device, enable USB tethering.
  • Page 201 Windows Server, Red Hat Enterprise Linux (RHEL) and SUSE Linux Enterprise Server (SLES) operating system distributions. Machine-type-specific firmware-only Static Bundles (Service Packs) are also available. Firmware updating tools See the following table to determine the best Lenovo tool to use for installing and setting up the firmware: Tool Update Core...
  • Page 202 “Firmware Update” section in the LXPM documentation compatible with your server at https:// sysmgt.lenovofiles.com/help/topic/lxpm_frontend/lxpm_product_page.html • Lenovo XClarity Controller If you need to install a specific update, you can use the Lenovo XClarity Controller interface for a specific server. Notes: ThinkSystem SR655 V3 User Guide...
  • Page 203 – If you update firmware through the Lenovo XClarity Controller, make sure that you have downloaded and installed the latest device drivers for the operating system that is running on the server. For additional information about using Lenovo XClarity Controller to update firmware, see: “Updating Server Firmware”...

  • Page 204: Configure The Firmware

    Several options are available to install and set up the firmware for the server. Important: Lenovo does not recommend setting option ROMs to Legacy, but you can conduct this setting if necessary. Note that this setting prevents UEFI drivers for the slot devices from loading, which may cause negative side effects to Lenovo software, such as LXCA, OneCLI, and XCC.

  • Page 205: Memory Module Configuration

    OS logical drives or volumes. An introduction to RAID is available at the following Lenovo Press website: https://lenovopress.lenovo.com/lp0578-lenovo-raid-introduction Detailed information about RAID management tools and resources is available at the following Lenovo Press website: https://lenovopress.lenovo.com/lp0579-lenovo-raid-management-tools-and-resources Deploy the operating system Several options are available to deploy an operating system on the server.

  • Page 206: Back Up The Server Configuration

    Available tools: – Lenovo XClarity Administrator http://sysmgt.lenovofiles.com/help/topic/com.lenovo.lxca.doc/compute_node_image_deployment.html – Lenovo XClarity Essentials OneCLI http://sysmgt.lenovofiles.com/help/topic/toolsctr_cli_lenovo/onecli_r_uxspi_proxy_tool.html – Lenovo XClarity Integrator deployment pack for SCCM (for Windows operating system only) https://sysmgt.lenovofiles.com/help/topic/com.lenovo.lxci_deploypack_sccm.doc/dpsccm_c_endtoend_ deploy_scenario.html • Single-server Available tools: – Lenovo XClarity Provisioning Manager “OS Installation” section in the LXPM documentation compatible with your server at https:// sysmgt.lenovofiles.com/help/topic/lxpm_frontend/lxpm_product_page.html...

  • Page 207: Chapter 8. Problem Determination

    An alert is a message or other indication that signals an event or an impending event. Alerts are generated by the Lenovo XClarity Controller or by UEFI in the servers. These alerts are stored in the Lenovo XClarity Controller Event Log.

  • Page 208: Display

    Figure 138. Lenovo XClarity Controller event log For more information about accessing the Lenovo XClarity Controller event log, see: “Viewing Event Logs” section in the XCC documentation compatible with your server at https:// sysmgt.lenovofiles.com/help/topic/lxcc_frontend/lxcc_overview.html Troubleshooting by system LEDs and diagnostics display See the following section for information on available system LEDs and diagnostics display.

  • Page 209: Front Operator Panel Leds

    Drive LED Status Description Drive activity LED (left) Solid green The drive is powered but not active. Blinking green The drive is active. Drive status LED (right) Solid yellow The drive has an error. The drive is being rebuilt. Blinking yellow (blinking slowly, about one flash per second) Blinking yellow (blinking rapidly, about four The drive is being identified.

  • Page 210: External Diagnostics Handset

    ID button, the state of the system ID LED changes. The LED can be changed to on, blinking, or off. You can also use the Lenovo XClarity Controller or a remote management program to change the state of the system ID LED to assist in visually locating the server among other servers.
  • Page 211 • “Location of the external diagnostics handset” on page 201 • “Diagnostics panel overview” on page 201 • “Options flow diagram” on page 203 • “Full menu list” on page 204 Location of the external diagnostics handset Description Location The external diagnostics handset is connected to the External diagnostics handset server with an external cable.
  • Page 212 LCD display Scroll buttons (up/down/left/right) Press the scroll buttons to locate and select system information. Select button Press the select button to select from the options in the menu. ThinkSystem SR655 V3 User Guide...
  • Page 213 Options flow diagram The LCD panel displays various system information. Navigate through the options with the scroll keys. Depending on the model, the options and entries on the LCD display might be different. Chapter 8 Problem determination...
  • Page 214 • Possible sources of the error CPU 1 Status: Configuration Error System VPD Information Sub Menu Example Machine Type: xxxx • Machine type and serial number Serial Num: xxxxxx • Universal Unique ID (UUID) Universal Unique ID: xxxxxxxxxxxxxxxxxxxxxxxxxxxx ThinkSystem SR655 V3 User Guide...
  • Page 215 System Firmware Sub Menu Example UEFI UEFI (Inactive) • Firmware level (status) Build: D0E101P • Build ID Version: 1.00 • Version number Date: 2019-12-26 • Release date XCC Primary XCC Primary (Active) • Firmware level (status) Build: DVI399T • Build ID Version: 4.07 •...

  • Page 216: Xcc System Management Port Leds

    XCC system management port LEDs This topic provides information on LEDs of XCC system management port. The following table describes the problems that are indicated by LEDs on XCC system management port. Figure 141. XCC system management port LEDs ThinkSystem SR655 V3 User Guide...

  • Page 217: Power Supply Leds

    Description Ethernet port Use this green LED to distinguish the network connectivity status: link LED • Off: The network link is disconnected. • Green: The network link is established. Ethernet port Use this green LED to distinguish the network activity status: activity LED •...
  • Page 218 When the power load increases, the standby power supply will switch to active state to provide sufficient power to the server. To disable zero-output mode, log in to the Lenovo XClarity Controller web interface, choose Server Configuration ➙ Power Policy, disable Zero Output Mode, and then click Apply. If you disable zero-output mode, both power supplies will be in the active state.

  • Page 219: System-Board-Assembly Leds

    System-board-assembly LEDs The following illustration shows the light-emitting diodes (LEDs) on the system board assembly that contains the system I/O board and processor board. Figure 143. System-board-assembly LEDs Table 14. System-board-assembly LEDs Description Action System error LED LED on: An error has occurred. Check system logs or internal error LEDs to identify the (yellow) failed part.
  • Page 220 RoT security module are installed correctly. (Trained technician only) Reinstall them if needed. 3. If the problem remains, contact Lenovo Support. FPGA heartbeat The FPGA heartbeat LED helps If the FPGA heartbeat LED is always off or always on, do LED (green) you identify the FPGA status.

  • Page 221: Leds On The Firmware And Rot Security

    3. (Trained technician only) If the problem remains, available at: YouTube capture FFDC log, and replace the processor board. 4. If the problem still remains, contact Lenovo Support. DIMM error LEDs LED on: an error has occurred to For more information, see “Memory problems”...

  • Page 222: General Problem Determination Procedures

    If you are not sure about the cause of a problem and the power supplies are working correctly, complete the following steps to attempt to resolve the problem: 1. Power off the server. 2. Make sure that the server is cabled correctly. ThinkSystem SR655 V3 User Guide...

  • Page 223: Resolving Suspected Power Problems

    • Any external devices. • Surge-suppressor device (on the server). • Printer, mouse, and non-Lenovo devices. • Each adapter. • Hard disk drives. • Memory modules until you reach the minimal configuration for debugging that is supported for the server.
  • Page 224 Make sure that the device drivers on the client and server are using the same protocol. If the Ethernet controller still cannot connect to the network but the hardware appears to be working, the network administrator must investigate other possible causes of the error. ThinkSystem SR655 V3 User Guide...

  • Page 225: Troubleshooting By Symptom

    Use this information to find solutions to problems that have identifiable symptoms. To use the symptom-based troubleshooting information in this section, complete the following steps: 1. Check the event log of Lenovo XClarity Controller and follow the suggested actions to resolve any event codes.
  • Page 226 Multiple hard drives fail Complete the following steps until the problem is solved: • View the Lenovo XClarity Controller event log for events related to power supplies or vibration issues and resolve those events. • Make sure that the device drivers and firmware for the hard disk drive and server are at the latest level.

  • Page 227: Intermittent Problems

    • View the Lenovo XClarity Controller event log for events related to power supplies or vibration issues and resolve those events. • View the storage subsystem log for events related to the storage subsystem and resolve those events. A replacement hard disk drive does not rebuild Complete the following steps until the problem is solved: 1.
  • Page 228 (Windows and Linux base operating systems will be using different method). Enter the UEFI setup menus and disable the feature, or disable it with the following OneCli command. OneCli.exe config set SystemRecovery.RebootSystemOnNMI Disable --bmc XCC_USER:XCC_PASSWORD@XCC_IPAddress ThinkSystem SR655 V3 User Guide...

  • Page 229: Keyboard, Mouse, Kvm Switch Or Usb-Device

    197 for information about viewing the event log. If you are using Linux base operating system, capture all logs back to Lenovo support for further investigation. Keyboard, mouse, KVM switch or USB-device problems Use this information to solve problems related to a keyboard, mouse, KVM switch or USB-device problems.

  • Page 230: Problems

    4. Run the memory module diagnostics. When you start a server and press the key according to the on- screen instructions, the Lenovo XClarity Provisioning Manager interface is displayed by default. From the Diagnostic page, click Run Diagnostic ➙ Memory Test ➙ Advanced Memory Test. If any memory module fails the test, repeat steps 2 and 3.

  • Page 231: Monitor And Video Problems

    To use the management controller remote presence function, remove the optional video adapter. 3. If the server is installed with the graphical adapters while turning on the server, the Lenovo logo is displayed on the screen after approximately 3 minutes. This is normal operation while the system loads.
  • Page 232 “Update the firmware” on page 190. 7. If the problem remains, contact Lenovo Support. Screen goes blank when you start some application programs 1. Make sure that: • The application program is not setting a display mode that is higher than the capability of the monitor.

  • Page 233: Observable Problems

    If the system hangs during the UEFI boot process with the message UEFI: DXE INIT on the display, make sure that Option ROMs were not configured with a setting of Legacy. You can remotely view the current settings for Option ROMs by running the following command using the Lenovo XClarity Essentials OneCLI: onecli config show EnableDisableAdapterOptionROMSupport --bmc xcc_userid:xcc_password@xcc_ipaddress...
  • Page 234 2. Try to restart the system and check if it can boot to the System Setup successfully. • If no, do the following: a. Replace the processor board. b. Replace the system I/O board. • If yes, try to move the suspected device to another system under test (SUT). ThinkSystem SR655 V3 User Guide...
  • Page 235 Complete the following steps until the problem is solved. 1. An unusual smell might be coming from newly installed equipment. 2. If the problem remains, contact Lenovo Support. Server seems to be running hot Complete the following steps until the problem is solved.

  • Page 236: Optional-Device Problems

    • “Insufficient PCIe resources are detected.” on page 226 • “A Lenovo optional device that was just installed does not work.” on page 227 • “A Lenovo optional device that worked previously does not work now” on page 227 External USB device is not recognized Complete the following steps until the problem is resolved: 1.

  • Page 237: Performance Problems

    4. DC cycle the system and ensure the system is enter UEFI boot menu or the operating system; then, capture the FFDC log. 5. Contact Lenovo technical support. A Lenovo optional device that was just installed does not work. 1. Make sure that: • The device is supported for the server (see https://serverproven.lenovo.com...

  • Page 238: Power On And Power Off Problems

    Replace the each power supply and check the power button function after installing the each one. 6. If everything is still done and the issue cannot be resolved, please collect the failure information with system logs captured to Lenovo support. ThinkSystem SR655 V3 User Guide...

  • Page 239: Power Supply And Pib Problems

    Server does not power on Complete the following steps until the problem is resolved: 1. Check the event log for any events related to the server not powering on. 2. Check for any LEDs that are flashing amber. 3. Check the LEDs on the system board assembly. See “System-board-assembly LEDs”...

  • Page 240: Software Problems

    2. If you receive any error messages while you use the software, see the information that comes with the software for a description of the messages and suggested solutions to the problem. 3. Contact your place of purchase of the software. ThinkSystem SR655 V3 User Guide...

  • Page 241: Appendix A. Hardware Disassembling For Recycle

    Remove the screws that secure the system I/O board. Lift and hold the rear lift handle and slide the system I/O board towards the rear to disengage it from the processor board. Step 4. Remove the screws from the processor board as illustrated. © Copyright Lenovo 2023...
  • Page 242 Hex wrench Step 5. Remove the following components from the processor board. • Cable wall brackets Figure 147. Removing components from the processor board Step 6. Separate the processor board from the supporting sheet metal. ThinkSystem SR655 V3 User Guide...
  • Page 243 Figure 148. Separating the processor board from the supporting sheet metal After you finish After disassembling the system board assembly, recycle the units in compliance with local regulations. Appendix A. Hardware disassembling for recycle...
  • Page 244 ThinkSystem SR655 V3 User Guide...

  • Page 245: Appendix B. Getting Help And Technical Assistance

    Appendix B. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...

  • Page 246: Collecting Service Data

    Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.

  • Page 247: Contacting Support

    Support when certain serviceable events occur in Lenovo XClarity Administrator and the managed endpoints. You can choose to send diagnostic files to Lenovo Support using Call Home or to another service provider using SFTP. You can also manually collect diagnostic files, open a problem record, and send diagnostic files to the Lenovo Support.
  • Page 248 ThinkSystem SR655 V3 User Guide...

  • Page 249: Appendix C. Documents And Supports

    • UEFI Manual – UEFI setting introduction Support websites This section provides driver and firmware downloads and support resources. Support and downloads • Drivers and Software download website for ThinkSystem SR655 V3 – https://datacentersupport.lenovo.com/products/servers/thinksystem/sr655v3/7d9e/downloads/driver-list/ • Lenovo Data Center Forum –...
  • Page 250 – https://serverproven.lenovo.com • Operating System Installation Instructions – https://thinksystem.lenovofiles.com/help/topic/operating_system/installation_instructions.html • Submit an eTicket (service request) – https://support.lenovo.com/servicerequest • Subscribe to Lenovo Data Center Group product notifications (Stay up to date on firmware updates) – https://datacentersupport.lenovo.com/tw/en/solutions/ht509500 ThinkSystem SR655 V3 User Guide...

  • Page 251: Appendix D. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 252: Trademarks

    (TBW). A device that has exceeded this limit might fail to respond to system-generated commands or might be incapable of being written to. Lenovo is not responsible for replacement of a device that has exceeded its maximum guaranteed number of program/erase cycles, as documented in the Official Published Specifications for the device.

  • Page 253: Taiwan Region Bsmi Rohs Declaration

    Taiwan Region BSMI RoHS declaration Taiwan Region import and export contact information Contacts are available for Taiwan Region import and export information. Appendix D. Notices...
  • Page 254 ThinkSystem SR655 V3 User Guide...

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