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Nokia 6310 Manual

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Customer Care Europe, Middle East & Africa
SCCE Training Group
6310 / 6310i
NPE-4
© NMP 2003
Repair Hints
Service Level 3 & 4
CONFIDENTIAL
NPE-4 6310/NPL-1 6310i
Date 22.04.2003
/
NPL-1
Checked by:
SCCE Training Group
1 (29)
Repair Hints
Version 3.0 Approved
Approved by:
SCCE

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Summary of Contents for Nokia 6310

  • Page 1 CONFIDENTIAL 1 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 Repair Hints Service Level 3 & 4 6310 / 6310i NPE-4 NPL-1 © NMP 2003 Checked by:...
  • Page 2 CONFIDENTIAL 2 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 General -How to use this document Place the colored schematics behind this manual. Now you are able to follow these specifictions with graphical layouts and it is easier for you to find the components and measuring points.
  • Page 3 CONFIDENTIAL 3 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 -PCB handling & cleaning To avoid damages of PCB and/or components through electrostatic discharging, handle the module in ESD-suitable cases only.
  • Page 4 This document is intended for use by authorized NOKIA service centers only. The purpose of this document is to provide some further service information for NPE-4 6310 / NPL-1 6310i. It contains a lot of collected tips and hints to find faults and repair solutions easily.

  • Page 5: Table Of Contents

    CHAPTER 1 - BB shield removing instructions - Different battery connectors - Auto power off NPE-4 (6310) & NPL-1 (6310i) CarKit problems CHAPTER 2 - “Phone not connected” or “Phone error” - Problems Solved by the MCU SW 5.50(only NPL1) Totally dead/ “Does not switch on”...
  • Page 6 CONFIDENTIAL 6 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 NPL-1 6310i HW Changes CHAPTER 6 - Different UEM versions - Value change of R133 & R134 - Replacement of C164 with R169 “Reduce noise on Headset HDC-9P”...

  • Page 7: Additional Information

    CONFIDENTIAL 7 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 Additional Information BB shield removing instructions For BB shield removing it is important to lay the PWB on level surface in away that the bottom connector does not touch the underground to prevent bending of PWB and cracking of the connector’s solderings (See pictures below).

  • Page 8: Different Battery Connectors

    CONFIDENTIAL 8 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 Example of a broken Flash D450: Different battery connectors There are two different battery connectors with the same part code 5400239 (see pictures below).

  • Page 9: Npe-4 6310 & Npl-1 6310I

    If new interface box version is needed, the customer should contact his Daimler Chrysler Dealer to get an “upgrade Kit”. Note: It is also necessary to update the phone with the latest MCU SW version 5.01 / 6310 and 5.50 / 6310i or later versions.

  • Page 10: Check Current Consumption

    CONFIDENTIAL 10 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 Totally dead The first thing to do in this case is to make a kind of precheck.
  • Page 11 CONFIDENTIAL 11 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 “Totally dead” voltages and signals to check To make the following measurements it is necessary to press the power switch button on several times, otherwise all signals and voltages are only visible for around 250ms (except VBATIN).
  • Page 12 If the fault persists, probably UEM D200 is faulty and not changeable. Change the PWB. Note! Rewrite SIMlock and IMEI data by use of NOKIA SECURITY PASSWORD and tune the phone again, if the procedure is permitted to you (see General SB–037).

  • Page 13: Npe-4 6310

    CONFIDENTIAL 13 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 NPE-4 6310 Electrical faults Drop calls Disassemble the NPE-4 and the RF- shield, and then connect the PWB to the MJS-40 jig.

  • Page 14: No Service, No Rssi

    - If the fault persists after SW update, rewrite IMEI and SIMLock settings. Note! Rewrite SIMlock and IMEI data by use of NOKIA SECURITY PASSWORD and make a SW-update again, if the procedure is permitted to you (See General SB–037).
  • Page 15 CONFIDENTIAL 15 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 Make the following measurements in burst mode with an oscilloscope in DC mode. Oscilloscope settings: Ampl: 200mV...
  • Page 16 CONFIDENTIAL 16 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 Flowchart - No service → no RX No Service / No RSSI Set Phone to RX-Burst-Mode. Set RF Generator to Ch. 37,...

  • Page 17: No Service, No Tx

    CONFIDENTIAL 17 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 No service → no TX Check EGSM TX signal at R656 / R657 (see picture below). Set spectrum analyzer to TX EGSM 897.4 MHz, channel 37.
  • Page 18 CONFIDENTIAL 18 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 Check TXC at C761, power level 19 and 5 (See picture below). Oscilloscope settings: Ampl: 500mV Time/Div:...
  • Page 19 CONFIDENTIAL 19 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 Flowchart - No service → no TX No Service/ No TX EGSM/PCN. Set Phone to TX -Mode Set Phone to TX -Mode EGSM 897.4 MHz,...

  • Page 20: Display Too Dark/ Too Light

    CONFIDENTIAL 20 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 Display too dark/ too bright V300-V303 When switching on the phone, the display LED´s V300 – V303 (see picture below) show in different levels of brightness.

  • Page 21: Hookswitch Problems

    CONFIDENTIAL 21 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 Hookswitch problems Sometimes not possible to release “incoming call” No voice dial possible When the headset HDC-9P is connected to the bottom connector of NPE-4 and a call is coming in, it is often not possible to release the call by pressing the hookswitch.
  • Page 22 CONFIDENTIAL 22 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 NPL-1 6310i HW changes NPL-1 C207 / C158 / V130 BT / R133 & HW version UEM version...
  • Page 23 CONFIDENTIAL 23 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 No service Drop calls No TX 1800/1900 Insert test SIM into the phone and try to establish a connection at GSM900/1800 and 1900 with a CMD, for example.
  • Page 24 CONFIDENTIAL 24 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 Oscilloscope settings: Ampl: 500mV Time/Div: 1ms/Div AC/DC/GND: If one of the four TX I/Q signals is missing or too low (TX IN, TX IP and TX QN, TX QP), check R713 on both sides.
  • Page 25 CONFIDENTIAL 25 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 Flowchart No Service No Service Drop calls No TX 1800/1900 Insert TestSim into phone and establish a connection at all GSM Bands with e.g.
  • Page 26 CONFIDENTIAL 26 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 “Phone restricted” error If the failure message “Phone restricted” (notice: it depends on the language used) appears on the display, it is not necessary to exchange the flash or scrap the phone.
  • Page 27 CONFIDENTIAL 27 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 BB Selftest explanation for NPE-4/NPL-1 3.1. ST_AUX_DA_LOOP_TEST This function tests the connection of AuxDa and UemInt signals between UPP and UEM. UPP loops 70us high pulse via AuxDa line to UEM and back to UPP via UemInt line.
  • Page 28 CONFIDENTIAL 28 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 3.1.11. ST_BACKUP_BATT_TEST This function tests if the backup battery was ok during power-up. Ok means that there was enough power in the battery.
  • Page 29 CONFIDENTIAL 29 (29) NPE-4 6310/NPL-1 6310i Repair Hints Customer Care Europe, Middle East & Africa Version 3.0 Approved SCCE Training Group Date 22.04.2003 CHANGE HISTORY Originator Status Version Date Comment TS Training Draft 17.04.2002 First draft version for the repair group...

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6310iNpe-4Npl-1

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