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nokia
C
P
ONNECTING
EOPLE
NMP/CMO Sales and Marketing Customer Care EMEA
Techni
cal Services, Repair Conc
nokia
3100
RH-19
Copyright © Nokia Corporation. This material, including documentation and any related computer programs, is
protected by copyright controlled by Nokia Corporation. All rights are reserved. Copying, including reproducing,
storing, adapting or translating, any or all of this material requires the prior written consent of Nokia Corporation.
This material also contains confidential information, which may not be disclosed to others without the prior
written consent of Nokia Corporation.
Service Manual 3100/3120 Level 1&2
epts
nokia
3120
RH-19
SERVICE MANUAL
Service Level 1&2
PAGE 1 (20)
CONFIDENTIAL
Transceiver characteristics:
Glow-in-the-dark cover (Nokia3100)
Java™ games, GPRS (Class 6) Rel.97
Nokia Xpress-on™ Gaming cover (available
separately)
Animated screensavers
Tri-band phone (GSM 900/1800/1900)
Handsfree speaker
XHTML browser
Color display
Multimedia Messaging (MMS)
Picture Messaging
Rhythmic backlight alert
Changeable color schemes
Pop-Port™ interface
Send/receive pictures, graphics, install
applications with Nokia PC Suite
JPEG/PNG support in browser
Speed dialing
Conference call up to 5 participants, if
supported by network
Transceiver with BL-5C 850mAh Li-ion battery pack
Talk time
Up to 2-6 hours
Copyright 2003-2004 © Nokia Corporation
Approved 2.0
23.09.2004
Standby
Note
Up to 170-410
Depends on
hours
network
(7-17 days)
parameters
DJk

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Summary of Contents for Nokia 3100

  • Page 1 Nokia Corporation. All rights are reserved. Copying, including reproducing, storing, adapting or translating, any or all of this material requires the prior written consent of Nokia Corporation. This material also contains confidential information, which may not be disclosed to others without the prior written consent of Nokia Corporation.
  • Page 2: Table Of Contents

    BATTERY TEST ..................................... 18 FOR FORWARDING OF REPAIRS ............................... 19 ESD PROTECTION REQUIREMENTS............................20 CHANGE HISTORY Status Version No. Date Comments Draft 01.07.2003 Initial draft Approved 27.08.2003 Approval Approved 10.08.2004 Nokia 3120 added Service Manual 3100/3120 Level 1&2 Copyright 2003-2004 © Nokia Corporation...
  • Page 3: Introduction

    1. INTRODUCTION The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to Nokia products. This Service Manual is to be used only by authorized Nokia service suppliers, and the content of it confidential.
  • Page 4: General Repair Information

    6. Common Softwares Service Bulletins etc,… Use General SB-217 as a reference or overview. Please also check Nokia Partner Web Site (PWS) for latest news and files on a regular basis. Service Manual 3100/3120 Level 1&2 Copyright 2003-2004 © Nokia Corporation...
  • Page 5: Pathfinder For Workshop Staff

    Nokia Partner Web Site Nokia Care Point (access through Partner Web Site) Nokia Partner Web Site for EMEA region is the most important Nokia Care Point is repair support and training channel for Nokia document database for all service suppliers (level 1-4). All service service suppliers (mainly for service levels 1 and 2).
  • Page 6: Exploded View And Component Disposal

    4. EXPLODED VIEW AND COMPONENT DISPOSAL Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on PWS. Service Manual 3100/3120 Level 1&2 Copyright 2003-2004 © Nokia Corporation...
  • Page 7: Spare Parts List

    Service Bulletins (spare parts, SWAP units and service tools) from PWS! This will ensure, that you are using up-to-date order codes only. Therefore Service Bulletins have to be checked from PWS on daily basis. Service Manual 3100/3120 Level 1&2 Copyright 2003-2004 © Nokia Corporation...
  • Page 8: Service Tools

    Inserted under the back cover, this Li-ion 850 mAh battery provides power in a lightweight package. Headset HS-5 An easy and convenient handsfree solution with remote control. New Test Pins for Flash Adapter FLA-30 Service Manual 3100/3120 Level 1&2 Copyright 2003-2004 © Nokia Corporation...
  • Page 9 NMP/CMO Sales and Marketing Customer Care EMEA Technical Services, Repair Concepts CONFIDENTIAL 23.09.2004 NMP code 0772040 Content Nokia opening tool SRT-6 Nokia No. 0770431 Tonichi torque driver Nokia No. 6901525 Hoya micro fibre cloth MX304 Dastex gloves S, M, XL...
  • Page 10: Sw-Update

    Now, push down the bottom side of the Flash Adapter, the Battery Connector side. do not use too much force. When removing the Flash Adapter, always start from Take away the unit now. the bottom side of the unit. Service Manual 3100/3120 Level 1&2 Copyright 2003-2004 © Nokia Corporation...
  • Page 11: Disassembly Instructions (Also See The Video Clips On Care Point)

    Use the SRT-6 to remove the LCD from the UI-Shield. Always protect LCD window with a protection film to Prevent the Key Dome tape from getting dirty. avoid dust and scratches. Service Manual 3100/3120 Level 1&2 Copyright 2003-2004 © Nokia Corporation...
  • Page 12 Use tweezers to pull up Microphone. To remove the DC-Jack, place tweezers between the spring contacts and under the Jack. You’ll need to use additional force to pull the Jack upwards. Service Manual 3100/3120 Level 1&2 Copyright 2003-2004 © Nokia Corporation...
  • Page 13 A straight bladed screwdriver can be used as lever to Release Button drops out when turning B-Cover. remove the Release Spring. Open SIM-Flap and turn it as shown in the picture. Expand B-Cover carefully and remove SIM-Flap. Service Manual 3100/3120 Level 1&2 Copyright 2003-2004 © Nokia Corporation...
  • Page 14: Legend For Quick Trouble Shooter

    Pads or contacts: Check optical and mechanical condition particularly regarding to corrosion. Clean with ESD brush only, if necessary. No more actions possible send product to the appropriate service supplier with higher service level. Service Manual 3100/3120 Level 1&2 Copyright 2003-2004 © Nokia Corporation...
  • Page 15: Quick Trouble Shooter Part 1

    PAGE 15 (20) Approved 2.0 ONNECTING EOPLE NMP/CMO Sales and Marketing Customer Care EMEA Technical Services, Repair Concepts CONFIDENTIAL 23.09.2004 10. QUICK TROUBLE SHOOTER PART 1 Service Manual 3100/3120 Level 1&2 Copyright 2003-2004 © Nokia Corporation...
  • Page 16: Quick Trouble Shooter Part 2

    PAGE 16 (20) Approved 2.0 ONNECTING EOPLE NMP/CMO Sales and Marketing Customer Care EMEA Technical Services, Repair Concepts CONFIDENTIAL 23.09.2004 11. QUICK TROUBLE SHOOTER PART 2 Service Manual 3100/3120 Level 1&2 Copyright 2003-2004 © Nokia Corporation...
  • Page 17: Quick Trouble Shooter Part 3

    PAGE 17 (20) Approved 2.0 ONNECTING EOPLE NMP/CMO Sales and Marketing Customer Care EMEA Technical Services, Repair Concepts CONFIDENTIAL 23.09.2004 12. QUICK TROUBLE SHOOTER PART 3 Service Manual 3100/3120 Level 1&2 Copyright 2003-2004 © Nokia Corporation...
  • Page 18: Gonogo Test

    After the optical check a GoNoGo test has to be carried out if the unit has been unscrewed to guarantee the functionality of the phone. Please refer to the actual information on Partner Web Site and Nokia Care Point. When using delivered tester support files, take care of the right setup according to the tester type and product type.
  • Page 19: For Forwarding Of Repairs

    Add repair documentation e.g. filled-in service note into Fold the swap carton as shown in Spare Parts SB-004. the swap carton. There are two different sizes of swap cartons for common mobile phones. Service Manual 3100/3120 Level 1&2 Copyright 2003-2004 © Nokia Corporation...
  • Page 20: Esd Protection Requirements

    Grounded service equipment, i.e. soldering station Normal pressured air for ESD clothes such as coat or frock cleaning modules/displays The video covers general issues concerning Electro-Static Discharge (ESD) source: Nokia Care Point Service Manual 3100/3120 Level 1&2 Copyright 2003-2004 © Nokia Corporation...

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3120Rh-19

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