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Dell™ Precision™ Mobile Workstation M2400 Setup and Quick Reference Guide Model PP27L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
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Trademarks used in this text: Dell, Latitude, and the DELL logo are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under license; Intel and Pentium are registered trademarks of Intel Corporation in the U.S. and other countries; Blu-ray Disc is a trademark of the Blu-ray Disc Association;...
FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\bookTOC.fm Contents About Your Computer ....Front and Right Side View ....Back and Left Side View .
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Using Microsoft Windows System Restore (Windows XP) ....Using Dell™ PC Restore (Windows XP) ..Using the Windows XP Operating System Media .
About Your Computer Front and Right Side View D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 4 / 0 8 - F O R P R O O F O N LY Template Last Updated - 2/7/2007 About Your Computer...
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(ALS) keyboard status lights display microphone/camera (optional) display latch volume controls 11 Dell Control Point (DCP) power button 13 USB ports (2) WiFi Catcher™ 15 wireless switch audio connectors (2) 17 right speaker optical drive...
Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.The computer turns on the fan when the computer gets...
FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\about.fm Battery Removal Remove the battery by sliding the battery tabs inward and moving the battery away from the notebook. Install the battery by pushing the battery inward until it clicks into place. D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 4 / 0 8 - F O R P R O O F O N LY About Your Computer...
FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\about.fm Wireless Switch Disables wireless devices "off" position Enables wireless devices "on" position Scans for WLAN networks Wi-Fi Catcher D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 4 / 0 8 - F O R P R O O F O N LY About Your Computer...
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\about.fm D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 4 / 0 8 - F O R P R O O F O N LY About Your Computer...
Setting Up Your Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the safety information that shipped with your computer. 1 Unpack the accessories box if you have not done so already. 2 You will need the contents of the accessories box to complete the setup of your computer.
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When you wrap the AC adapter cable, ensure that you follow the angle of the connector on the AC adapter to avoid damaging the cable. 4 (Optional). Connect the network cable (available at dell.com if required). Network (ethernet) cable...
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8 (Optional). Connect an eSATA device. (diagram to be added) 9 (Optional). Connect a Dell external media module. (diagram to be added) D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 4 / 0 8 - F O R P R O O F O N LY...
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13 (Optional). Using the Dell™ ControlPoint (DCP). Activate DCP by pressing the DCP button just left of the power button. The Dell ControlPoint icon appears on the taskbar. Click the icon to access Dell D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 4 / 0 8 - F O R P R O O F O N LY...
FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\setting.fm ControlPoint Help and additional features and options. For more information about DCP, see the Dell Technology Guide on your computer or at support.dell.com. 14 (Optional). (For discussion). How to implement all-day battery capability. 15 (Optional). Connect to the Internet. See "Connecting to the Internet" on page 17 for more information.
FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\setting.fm • DSL connections that provide high-speed Internet access through your existing telephone line or cellular telephone service. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously. • Cable modem connections that provide high-speed Internet access through your local cable TV line.
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\setting.fm ® Windows XP NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one. 1 Save and close any open files, and exit any open programs. 2 Click Start→...
FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\setting.fm • Choose Broadband if you will use a DSL, satellite modem, cable TV modem, or Bluetooth wireless technology connection. • Chose Dial-up if you will use a dial-up modem or ISDN. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP.
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\setting.fm For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP. This information may not be available in certain countries.
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\setting.fm After the information has been copied, the Completing the Collection Phase screen appears. 7 Click Finish. To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next.
Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 4 / 0 8 - F O R P R O O F O N LY...
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\setting.fm Microsoft Windows Vista™ 1 Click the Windows Vista Start button , and then click Transfer files and settings→ Start Windows Easy Transfer. 2 In the User Account Control dialog box, click Continue. 3 Click Start a new transfer or Continue a transfer in progress. Follow the instructions provided on the screen by the Windows Easy Transfer wizard.
FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\specs.fm Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor ® Processor type Intel Core™ 2 Duo L1 cache L1 Cache 64KB, 16-way 32KB, 8-way 32KB iL1/24KB (info from web, yet to be verified)
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\specs.fm Express Card (optional) NOTE: The Express Card slot is designed only for Express Cards. It does NOT support PC Cards. Express Card connector 54 mm Express Card slot (supports both USB and PCIe based interfaces) Cards supported Express Card/54 (54 mm) Secure Digital (SD) Memory Card Reader Cards supported...
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\specs.fm Ports and Connectors Audio Microphone connector, stereo headphone/speakers connector IEEE 1394a 4-pin connector Consumer IR Mini-Card Support (internal One dedicated Half-Mini Card slot for expansion slots) WLAN One dedicated Full-Mini Card slot for WWAN (mobile broadband) One dedicated Full-Mini Card slot for ®...
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\specs.fm Video Video type discrete video on system board, hardware accelerated, OpenGL support Data bus PCI-E graphics x16 Video controller nVIDIA Quadro FX380 Video memory discrete video: 256 MB dedicated memory Video output VGA, DisplayPort, Advanced E-Port, and E-Port capability Support DisplayPort...
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\specs.fm (continued) Display Dimensions: Height 207 mm (8.15 inches) Width 320 mm (12.6 inches) Diagonal 358.14 mm (14.1 inches) Maximum resolutions WXGA CCFL 1280 x 800 at 262 K colors WXGA+ 1440 x 900 at 262 K colors Refresh rate 60 Hz Operating angle...
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\specs.fm Touch Pad Width 73.0-mm (2.9-inch) sensor-active area Height 42.9-mm (1.7-inch) rectangle Battery Type 12-cell "smart" lithium ion slice 9-cell "smart" lithium ion 6-cell "smart" lithium ion 4-cell "smart" lithium ion Dimensions, 4-cell and 6-cell lithium-ion batteries: Depth 206 mm (8.11 inches) Height 19.8 mm (0.78 inches)
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\specs.fm (continued) Battery 12-cell slice battery 11.1 VDC Watt hours: 4-cell primary battery 35Whr 6-cell Primary battery 56Whr 9-cell high capacity battery 85Whr 12-cell slice battery 84Whr NOTE: Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions.
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\specs.fm (continued) AC Adapter Dimensions Height 70.22 mm Width 146.64 mm Depth 16.3 mm Weight (with cables) Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Fingerprint reader (optional) Type UPEK TCS3 TouchStrip™ strip sensor with CMOS active capacitive pixel-sensing technology Physical...
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\specs.fm (continued) Environmental Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage 1.3 GRMS Maximum shock (Measured with hard drive in operating status and a 2-ms half-sine pulse for operating.
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\specs.fm D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 4 / 0 8 - F O R P R O O F O N LY Specifications...
A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. CAUTION: Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed. NOTE: If you are using an operating system different from Microsoft Windows, refer to the software documentation for that operating system about drivers.
Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback...
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5 At the Welcome Dell System Owner screen, click Next. D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 4 / 0 8 - F O R P R O O F O N LY...
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\software.fm NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed. If those drivers are not displayed, exit the Drivers and Utilities program.
• Dell PC Restore by Symantec returns your hard drive to the operating state it was in when you purchased the computer. It permanently deletes all data on the hard drive and removes any programs installed after you received the computer.
NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Starting System Restore (Windows XP) NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs.
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System Restore did not resolve your operating system problem. NOTE: Dell PC Restore by Symantec may not be available in certain countries or on certain computers. Use Dell PC Restore only as the last method to restore your operating system.
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NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.
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The Operating System media provides options for reinstalling Windows. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so.
XP)" on page 42. • Dell Factory Image Restore restores your hard drive to the operating state it was in when you purchased the computer. Dell Factory Image Restore permanently deletes all data on the hard drive and removes any D E L L C O N F I D E N T I A L –...
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NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Creating a Restore Point (Windows Vista) You can either automatically or manually create a restore point from the Windows Vista Back Up and Restore Center.
FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\software.fm For more information: → Help and Support. 1 Click the Windows Vista Start button 2 Type System Restore in the search field and press <Enter>. Restoring the Computer to an Earlier Operating State (Windows Vista) If problems occur after you install a device driver, use Device Driver Rollback (see "Using Windows Device Driver Rollback"...
Restoring the Windows Vista Computer to the Default Factory Configuration The Dell Factory Image Restore option allows you to restore your hard drive back to its original factory configuration as when you first purchased it from Dell. This option appears on Dell computers that were originally pre-installed...
FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\software.fm 7 In the Dell Factory Image Restore window, click Next. 8 Select the Yes, reformat hard drive and restore system software to factory condition check box. 9 Click Next. The computer is restored to the default factory configuration.
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The Operating System media provides options for reinstalling Windows. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so.
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\software.fm D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 4 / 0 8 - F O R P R O O F O N LY Reinstalling Software...
Troubleshooting Troubleshooting Software and Hardware Problems Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. NOTE: If you are using an operating system different from Microsoft® Windows®, see the documentation for that operating system for troubleshooting.
See the Service Manual for this computer for more information. Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see "Starting the Dell Diagnostics From the Drivers and Utilities Media"...
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If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert your Drivers and Utilities media.
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Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 8 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 9 Remove your Drivers and Utilities media and then close the Main Menu window to exit the Dell Diagnostics and restart the computer.
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Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 83).
For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program. See the Service Manual for this computer for more information. If the problem persists, contact Dell (see "Contacting Dell" on page 83).
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F A I L E D I N I T I A L I Z A T I O N hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 54). The operation requires a hard drive in the bay before it —...
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Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 54). The hard drive does not respond 0 — A R D D I S K D R I V E C O N T R O L L E R F A I L U R E to commands from the computer.
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E Y B O A R D S T U C K K E Y F A I L U R E cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 54).
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A chip on the system board may be — O T I M E R T I C K I N T E R R U P T malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 54). —...
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A chip on the system board may be malfunctioning. — H U T D O W N F A I L U R E Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 54). System configuration settings are —...
H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S on page 53. See "Dell Diagnostics" on page 54. —...
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Problems writing to a CD-RW or DVD+/-RW drive CD-RW and DVD+/-RW drives must receive a — L O S E O T H E R P R O G R A M S steady stream of data when writing. If the stream is interrupted, an error occurs.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 54). — F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...
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Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature. If the battery status light rapidly flashes amber, the battery may be defective. See "Contacting Dell" on page 83. If the battery temperature is below 0°C —...
See the Service Manual for this computer — D J U S T T H E P O W E R P R O P E R T I E S for more information. If the computer power light turns on, but —...
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E D I A I R E C T H E L P F I L E F O R I N F O R M A T I O N menu to access Dell MediaDirect Help. DV D O P L A Y M O V I E S W I T H...
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NOTICE: You cannot reinstall the Dell MediaDirect feature if you voluntarily reformat the hard drive. Contact Dell for assistance (see "Contacting Dell" on page 83). Other software problems H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E —...
U N T H E E L L I A G N O S T I C S is related to a software problem (see "Dell Diagnostics" on page 54). Video and Display Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the safety information that shipped with your computer.
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I D E O D I A G N O S T I C S T E S T S still have a display problem, but the display is not completely blank, run the Video device group in the "Dell Diagnostics" on page 54, then contact Dell (see "Contacting Dell" on page 83).
See "Reinstalling Software" on page 37. — E I N S T A L L T H E A U D I O D R I V E R See "Dell Diagnostics" on page 54. — U N T H E...
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No sound from headphones Ensure that the headphone — H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N cable is securely inserted into the headphone connector.
• Drivers for your computer DVD that may have shipped with your NOTE: Drivers and documentation updates computer. can be found at support.dell.com. • Desktop System Software (DSS) • Readme files NOTE: Readme files may be included on your media to provide last-minute updates...
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\findinfo.fm Document/Media/Label Contents Dell™ Product Information Guide • Warranty information The Dell Product Information Guide is a • Terms and Conditions (U.S. only) hardcopy document that may have • Safety instructions shipped with your computer. • Regulatory information •...
1 See "Solving Problems" on page 62 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 52 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 80.
Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 78, and then see the contact information for your region or go to support.dell.com. DellConnect...
"Contacting Dell" on page 81. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.
If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"...
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\help.fm Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 80). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...
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Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\help.fm D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 2 / 1 4 / 0 8 - F O R P R O O F O N LY Getting Help...
NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\appendix.fm The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: Product name: Dell™ Precision™ M2400 Model number: PP27L Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental...
62 contacting, 81 Dell Diagnostics about, 52 starting from the Drivers and End User License Agreement, 74 Utilities media, 53 DELL CONFIDENTIAL – PRELIMINARY 2/14/08 starting from your hard drive, 52 ergonomics information, 74 FOR PROOF ONLY Index...
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73 slow computer performance, 69 reinstalling Windows Vista, 44 software, 66-68 sound and speakers, 71 Operating System CD, 73 speakers, 71 spyware, 69 Product Information Guide, 74 PC Restore, 46 DELL CONFIDENTIAL – PRELIMINARY 2/14/08 FOR PROOF ONLY Index...
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PC Restore, 46 reinstalling, 73 telephone numbers, 81 System Restore, 44 transferring information to a new wizards computer, 20 Program Compatibility wizard, 67 troubleshooting Windows Easy Transfer, 20 Dell Diagnostics, 52 DELL CONFIDENTIAL – PRELIMINARY 2/14/08 FOR PROOF ONLY Index...
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FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\bookIX.fm DELL CONFIDENTIAL – PRELIMINARY 2/14/08 FOR PROOF ONLY Index...