Related Manuals for Dell W11C002
Summary of Contents for Dell W11C002
- Page 1 Dell OptiPlex 7450 All-In-One Owner's Manual Regulatory Model: W11C Regulatory Type: W11C002...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Contents 1 Working on your computer..........................7 Before working inside your computer..........................7 Safety instructions................................7 Recommended tools................................8 Turning off your computer..............................8 After working inside your computer..........................8 Important Information................................8 2 Removing and installing components......................9 Stand....................................9 Removing the stand..............................9 Installing the stand............................... - Page 4 Removing the WLAN card............................21 Installing the WLAN card............................21 Heat sink................................... 22 Removing the heat sink ............................22 Installing the heat sink............................... 22 Speaker..................................... 23 Removing the speaker module..........................23 Installing the speaker module........................... 24 Power supply unit................................24 Removing the Power Supply Unit (PSU)........................24 Installing the Power Supply Unit (PSU)........................
- Page 5 Solid State Drives (SSD)............................42 Identifying the hard drive in Windows 10........................ 43 Entering BIOS setup..............................43 Memory configurations..............................43 Verifying system memory in Windows 10 and Windows 7 ...................43 DDR4....................................44 Key Specifications..............................44 DDR4 Details................................45 4 System setup...............................46 Boot Sequence.................................46 Navigation keys................................
- Page 6 Drives specifications................................65 Port and connector specifications..........................65 Power specifications............................... 65 Camera (optional) specifications........................... 66 Stand specifications................................ 66 Physical specifications..............................66 Environmental specifications............................66 7 Contacting Dell............................68 Contents...
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Page 7: Working On Your Computer
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. -
Page 8: Recommended Tools
Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips # 1 screwdriver • Small plastic scribe • Hex screwdriver Turning off your computer After working inside your computer After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning on your computer. -
Page 9: Removing And Installing Components
Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Stand Removing the stand Follow the procedure in Before working inside your computer. Place the computer on a flat surface with the display facing downward. To remove the stand: Press the tab on the cover to release the stand [1]. -
Page 10: Cable Cover
Cable cover Removing the cable cover Follow the procedure in Before working inside your computer. Remove the stand. To remove the cable cover: Remove the screw that secures the cable cover to the computer [1]. b Push the release tabs to release the cable cover [2]. Lift the cable cover away from the computer [3]. - Page 11 stand cable cover Pry the edges of the back cover from the bottom to release it from the computer. Lift the back cover from the computer. Removing and installing components...
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Page 12: Installing The Back Cover
Installing the back cover Align the notches on the back cover to the holes on the computer, and press the back cover until it snaps in. Install the: cable cover stand Follow the procedure in After working inside your computer. Power and On-Screen Display (OSD) buttons board Removing the power and On-Screen Display (OSD) buttons board... -
Page 13: Installing The Power And Osd Buttons Board
Installing the power and OSD buttons board Connect the cable to the power and OSD buttons board. Affix the tape on the OSD buttons board. Insert the power and OSD buttons board into the slot. Align the metal plate on the power and OSD buttons board. Tighten the screw to secure the power and OSD buttons board. -
Page 14: Installing The Speaker Cover
Installing the speaker cover Align the speaker cover to its position on the back of the computer. Tighten the screws to secure the speaker cover to the computer. Install the: back cover cable cover stand Follow the procedure in After Working Inside Your Computer. -
Page 15: Installing The Hard Drive Assembly
To remove the hard drive bracket: Pry the edges of the bracket to release the hard drive [1]. b Slide the hard drive and lift it away from the bracket [2]. Installing the hard drive assembly Align the hard drive until the notches are aligned and the hard drive is secured in the bracket. Place the hard drive on the hard drive cage until the notches are aligned and it snaps in. -
Page 16: Optical Drive
Optical drive Removing the optical drive assembly Follow the procedure in Before working inside your computer. Remove the: stand back cover To remove the optical drive assembly: Press the securing tab at the base of the drive to release the optical drive assembly [1]. b Slide the optical drive assembly to remove it away from the computer [3][2]. -
Page 17: Installing The Optical Drive Assembly
Installing the optical drive assembly Place the bracket to align the screw holders on the optical drive. Tighten the screws to secure the bracket to the optical drive. Insert the optical drive assembly into the drive slot, until it snaps in. Install the: back cover stand... -
Page 18: Installing The System Board Shield
Installing the system board shield Align and slide the system board shield until it snaps in. Install the: back cover stand Follow the procedure in After working inside your computer. Memory module Removing the memory module Follow the procedure in Before working inside your computer. -
Page 19: Solid State Drive (Ssd)
system board shield back cover stand Follow the procedure in After working inside your computer. Solid State Drive (SSD) Removing the SSD card Follow the procedure in Before working inside your computer. Remove the: stand back cover system board shield To remove the SSD card: Remove the screw that secures the SSD card to the computer [1]. -
Page 20: Coin Cell Battery
back cover stand Follow the procedure in After working inside your computer. Coin cell battery Removing the coin cell battery Follow the procedure in Before working inside your computer. Remove the: stand back cover system board shield Press the latch to release the coin cell battery and remove it from the computer. Installing the coin cell battery Insert the coin cell battery into the slot on the system board until it fits securely. -
Page 21: Wlan Card
WLAN card Removing the WLAN card Follow the procedure in Before working inside your computer. Remove the: stand back cover system board shield To remove the WLAN card: Disconnect the antenna cables from the connectors on the WLAN card [1]. b Remove the screw that secures the WLAN card to the system board [2]. -
Page 22: Heat Sink
Heat sink Removing the heat sink Follow the procedure in Before working inside your computer. Remove the: stand back cover system board shield To remove the heat sink: Remove the screws that secure the heat sink to the chassis [1, 2]. b Lift the heat sink away from the computer [3]. -
Page 23: Speaker
Speaker Removing the speaker module Follow the procedure in Before working inside your computer. Remove the: stand back cover cable cover speaker cover system board shield To release the speaker module: Disconnect the speaker cable from the connector on the system board [1]. b Unthread the speaker cables from the retention clips [2]. -
Page 24: Installing The Speaker Module
Installing the speaker module Insert the speaker module into the slot on the chassis. Tighten the screws to secure the speaker to the chassis. Secure the speaker cables through the retention clips. Connect the speaker cable to the connector on the system board. Install the: system board shield speaker cover... - Page 25 Unthread the power supply cables from the retention clips in the chassis [1]. b Disconnect the power supply cable from the connector on the system board [2]. To release the PSU: Remove the screw that secures the power supply socket to the chassis [1]. b Slide the socket to remove it from the computer [2].
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Page 26: Installing The Power Supply Unit (Psu)
b Slide the PSU and lift it away from the chassis [2]. Installing the Power Supply Unit (PSU) Place the PSU on the chassis. Tighten the screw to secure the PSU to the chassis. Place the power supply socket in the slot on the chassis. Tighten the screw to secure the power supply socket to the chassis. -
Page 27: Installing The Vesa Mount Bracket
cable cover speaker cover system board shield power supply unit To remove the VESA mount bracket: Remove the screws that secure the VESA mount bracket to the computer [1]. b Lift the bracket away from the computer [2]. Installing the VESA mount bracket Align and place the bracket in the slot on the computer. -
Page 28: Removing The Converter Board
Removing the converter board Follow the procedure in Before working inside your computer. Remove the: stand back cover cable cover speaker cover system board shield power supply unit VESA mount bracket To remove the converter board: Disconnect the convertor board cable from the converter board [1]. b Disconnect the display backlight cable from the converter board [2]. -
Page 29: System Fan
speaker cover cable cover back cover stand Follow the procedure in After working inside your computer. System fan Removing the system fan Follow the procedure in Before working inside your computer. Remove the: stand back cover cable cover speaker cover system board shield power supply unit VESA mount bracket... -
Page 30: Installing The System Fan
Installing the system fan Align and place the system fan in the slot on the chassis. Tighten the screws to secure the system fan to the system board. Connect the system fan cable to the connector on the system board. Install the: VESA mount bracket power supply unit... -
Page 31: Installing The Intrusion Switch
Perform the following instructions as shown in the illustration: Remove the screw that secures the intrusion switch to the chassis [1]. b Slide and lift the intrusion switch to remove it from the computer [2]. Installing the intrusion switch Place the intrusion switch in the slot on the computer. Tighten the screw to secure the intrusion switch to the chassis. -
Page 32: Processor
speaker cover cable cover back cover stand Follow the procedures in After working inside your computer. Processor Removing the processor Follow the procedure in Before working inside your computer. Remove the: stand back cover cable cover speaker cover speaker VESA mount bracket system board shield SSD card WLAN card... -
Page 33: System Board
CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. Align the pin-1 indicator of the processor with the triangle on the socket. Place the processor on the socket such that the slots on the processor align with the socket keys. Close the processor shield by sliding it under the retention screw. - Page 34 To remove the system board: Remove the screws that secure the system board to the chassis [1]. b Slide and lift the system board away from the computer [2]. Removing and installing components...
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Page 35: Installing The System Board
Installing the system board Place the system board on the computer. Connect all the cables to the system board. Tighten the screws to secure the system board to the base panel. Install the: power supply unit coin cell battery system fan processor heat sink memory... -
Page 36: System Board Layout
System board layout LVDS connector Camera connector Antenna wire clip WLAN connector Jumper connector Coin cell battery Speaker connector Memory module connector Jumper connector M.2 SSD slot Optical drive connector Intrusion switch connector Hard drive connector Side buttons connector Touchpad connector CAC/PIV connector (reserved) Converter board connector Windows serial debug connector... -
Page 37: Removing The Chassis Frame
Removing the chassis frame NOTE: These instructions are applicable only for systems with a non-touch screen display. Follow the procedure in Before working inside your computer. Remove the: stand back cover cable cover speaker cover speaker hard drive optical drive VESA mount bracket system board shield SSD card... -
Page 38: Display Panel
Install the: system board power supply unit coin cell battery system fan processor heat sink memory WLAN card system board shield SSD card VESA mount bracket optical drive hard drive cable cover speaker speaker cover back cover stand Follow the procedure in After working inside your computer. -
Page 39: Installing The Display Panel
Installing the display panel Align the display panel with the screw holes on the computer. Tighten the screws to secure the display panel to the computer. Connect the cables to the connectors. Install the: chassis frame system board power supply unit coin cell battery system fan processor... -
Page 40: Technology And Components
Technology and components This chapter details the technology and components available in the systems. Topics: • Processors • Chipsets • Storage options • Memory configurations • DDR4 Processors Processor numbers are not a measure of performance. Processor availability is subject to change and may vary by region or country. The following table lists the processors that are supported in OptiPlex 7450 AIO: Table 1. -
Page 41: Kaby Lake - 7Th Generation Intel Core Processors
Skylake specifications Table 3. Skylake specifications for OptiPlex 5250 AIO Processor number Clock Speed Cache No. of cores/No. of threads Power Intel Pentium G4400 3.3 GHz 3 MB 47 W Intel Core i3-6100 3.7 GHz 3 MB 47 W Intel Core i5-6500 3.2 GHz 6 MB 65 W... -
Page 42: Identifying Processors In Windows 7
Tap Processor. Identifying processors in Windows 7 Click Start > Control Panel > Device Manager. Select Processor. Chipsets All laptops or notebook communicate with the CPU through the chipset. This laptop is shipped with the Intel 100 Series chipset . Identifying the chipset in Device Manager on Windows 10 Click All Settings on the Windows 10 Charms Bar. -
Page 43: Identifying The Hard Drive In Windows 10
Entering BIOS setup Turn on or restart your laptop. When the Dell logo appears, perform one of the following actions to enter the BIOS setup program: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12. -
Page 44: Ddr4
DDR4 DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512 GB in capacity, compared to the DDR3's maximum capacity of 128 GB per DIMM. DDR4 synchronous dynamic random-access memory is keyed differently from both SDRAM and DDR to prevent the user from installing the wrong type of memory into the system. -
Page 45: Ddr4 Details
Feature/Option DDR3 DDR4 DDR 4 Advantages CRC, Parity, Addressability, GDM More RAS features; improved data integrity DDR4 Details There are subtle differences between DDR3 and DDR4 memory modules, as listed below. Key notch difference The key notch on a DDR4 module is in a different location from the key notch on a DDR3 module. Both notches are on the insertion edge, but the notch location on the DDR4 is slightly different, to prevent the module from being installed into an incompatible board or platform. -
Page 46: System Setup
Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears. you can: •... -
Page 47: System Setup Options
Keys Navigation Down arrow Moves to the next field. Enter Selects a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. Moves to the next focus area. NOTE: For the standard graphics browser only. -
Page 48: System Configuration Screen Options
Option Description UEFI Booth Path This options controls whether or not the system will prompt the user to enter the Admin password when booting a Security UEFI boot path from the F12 Boot Menu. • Always, Except Internal HDD • Always •... -
Page 49: Security Screen Options
Option Description If USB port is disabled, the OS cannot see any device attached to this port. The options are: • Enable Boot Support • Enable Rear USB Ports: Include options for 6 ports • Enable Front USB Ports: Include options for 2 ports All the options are enabled by default. - Page 50 Option Description Default setting: Not set System Password Allows you to set, change or delete the system password. NOTE: Successful password changes take effect immediately. Default setting: Not set Strong Password Allows you to enforce the option to always set strong passwords. Default Setting: Enable Strong Password is not selected.
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Page 51: Secure Boot Screen Options
Option Description Default setting: Deactivate Chassis Intrusion This field controls the chassis intrusion feature. The options are: • Enabled • Disabled • On-slient Default Setting: Disabled OROM Keyboard Allows you to set an option to enter the Option ROM Configuration screens using hotkeys during boot. The options Access are: •... -
Page 52: Intel Software Guard Extensions Options
Option Description NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to default settings. Intel Software Guard Extensions options Option Description Intel SGX Enable Allows you to enable or disable the Intel Software Guard Extensions to provide a secured environment for running code/storing sensitive information in the context of the main operating system. -
Page 53: Power Management Screen Options
Option Description Default setting: The option is enabled. Power management screen options Option Description AC Recovery Specifies how the computer will respond when AC power is applied after an AC power loss. You can set the AC Recovery to: • Power Off (default) •... -
Page 54: Post Behavior Screen Options
Option Description Block Sleep (S3 state) Default setting: This option is disabled Intel Ready Mode This option enables the capability of Intel Ready Mode technology. POST behavior screen options Option Description Numlock LED Specifies if the NumLock function can be enabled when the system boots. This option is enabled by default. Keyboard Errors Specifies whether keyboard related errors are reported when it boots. -
Page 55: Maintenance Screen Options
Follow the procedure to recover BIOS from hard drive. Power on the system. While the blue Dell logo is visible, press the F2 key to enter the System Setup. Press the Num Lock key, and verify that the Num Lock light is on. -
Page 56: System And Setup Password
Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product. Proceed with the instructions on screen. -
Page 57: Deleting Or Changing An Existing System And/Or Setup Password
Press Esc and a message prompts you to save the changes. Press Y to save the changes. The computer reboots. Deleting or changing an existing system and/or setup password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. -
Page 58: Troubleshooting Your Computer
Running the ePSA diagnostics Power-on the computer. As the computer boots, press the F12 key as the Dell logo appears. On the boot menu screen, select the Diagnostics option. The Enhanced Pre-boot System Assessment window is displayed, listing all devices detected in the computer. The diagnostics starts running the tests on all the detected devices. -
Page 59: Lcd Built In Self Test (Bist)
LCD built in self test (BIST) All-in-One (AIO) systems supports LCD BIST similar to any other Dell systems that have BIST test implemented. It allows the user to isolate the LCD during troubleshooting to determine which sub-system is at fault. The main difference is the lack of an integrated keyboard scan controller in the AIO. - Page 60 Troubleshooting your computer...
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Page 61: Invoking Bist With User Modes
Invoking BIST with user modes There are two methods to invoke the LCD BIST . • OSD Toggle • ePSA OSD toggle The first method of user initiation is via OSD toggle button. The user should press the OSD toggle button and hold it in while the power button is applied to turn the AIO on. - Page 62 approximately 20 seconds giving 2 cycles of color bar patterns that the user can observe. The time period is controlled by BIOS. After the time period, the BIOS will return the system to the ePSA menu. Troubleshooting your computer...
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Page 63: Technical Specifications
Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start > Settings > System > About. • Windows 8.1 and Windows 8, from the charms sidebar, click or tap Settings > Change PC settings. In the PC Settings window, select PC and devices >... -
Page 64: Video Specifications
Feature Specification Memory connectors two internally-accessible DDR4 SODIMM sockets Minimum memory 4 GB Maximum memory 16 GB Video specifications Feature Specification Video Controller Integrated Intel HD Graphics (Gen 9 iGfx), 2GB GDDR5 for dGPU (Integrated) Video Memory shared memory External display Display port, HDMI in and HDMI out support Audio specifications... -
Page 65: Cards Specifications
Cards specifications Feature Specification M.2 slots • One 2230 D3 Key-A M.2 Socket 1 • One 2280 D3 Key-M M.2 Socket 3 Display specifications Drives specifications Feature Specification Hard drive one 2.5-inch SATA drive with an adapter bracket and one 2.5-inch SATA drive (optional) Optical drive one DVD-ROM SATA drive or DVD+/- RW SATA drive (optional) -
Page 66: Camera (Optional) Specifications
Feature Specification Frequency 47 Hz — 63 Hz Voltage 90 VAC — 264 VAC Input current • Maximum 2.6 A ( Low AC range) • Maximum 1.3 A ( High AC range) Camera (optional) specifications Feature Specification Image resolution 2.0 megapixel Video resolution FHD (1080p) Diagonal viewing... - Page 67 Relative humidity Specifications (maximum) Storage 20 % to 80 % (non condensing) Maximum Specifications vibration Operating 0.26 GRMS at 5 to 350 Hz Storage 2.2 GRMS at 5 to 500 Hz Maximum shock Specifications Operating 40 G Storage 45 G Altitude Specifications (maximum)
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Page 68: Contacting Dell
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.