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Chapter 8. Notices and CPU heatsink ....trademarks ....103 CPU and its carrier ... . System board .
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About this manual ® This manual provides service and reference information for ThinkStation computers listed on the front cover. Illustrations in this manual might look different from your product. Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for trained service technicians who are familiar with ThinkStation computers.
Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the computer covers, unless instructed otherwise in the installation and configuration procedures.
– Power supply units – Pumps – Blowers and fans – Motor generators and similar units. (This practice ensures correct grounding of the units.) • If an electrical accident occurs: – Use caution; do not become a victim yourself. – Switch off power. –...
Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
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• Spanish DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. •...
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When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. •...
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≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ThinkStation P7 Hardware Maintenance Manual...
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PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. •...
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PRECAUCIÓN: Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM, dispositivos de fibra ótica ou transmissores) estiverem instalados, observe o seguinte: • Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à...
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DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
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Connexion Déconnexion 1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises. unités. 3. Débranchez les câbles d'interface des connecteurs. 3. Branchez les câbles d'interface sur des 4.
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≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ATTENTION: Soulevez la machine avec précaution. ATTENTION: L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs cordonsd'alimentation.
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• Geräte niemals einschalten, wenn Hinweise auf Feuer, Wasser oder Gebäudeschäden vorliegen. • Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. •...
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Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B. Beachten Sie Folgendes: Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel verwenden. Strahlungsbereich meiden. ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen.
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PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. ThinkStation P7 Hardware Maintenance Manual...
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Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra.
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Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM, unità a fibre ottiche o trasmittenti), tener presente quanto segue: • Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. •...
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PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. •...
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• Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas. • Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de señal. • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. •...
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PELIGRO Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
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USB device Data rate (Gbit/s) 3.2 Gen 1 3.2 Gen 2 3.2 Gen 2 × 2 Thunderbolt 3 Thunderbolt 4 Power indicator Show the system status of your computer. • On: The computer is starting up or working. • Off: The computer is off or in hibernation mode. •...
– If it has been working, what changes were made prior to its failing? – Is this the original reported failure? • Diagnostics version – Type and version level • Hardware configuration – Print (print screen) configuration currently in use –...
Error FRU/Action The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following: 1. Attempt to back up the data on the failing hard disk drive. 2. Using the operating system programs, format the hard disk drive.
POST error codes Each time you turn on the system, it performs a series of tests that check the operation of the system and some options. This series of tests are called the Power-On Self-Test, or POST. POST checks the following operations: •...
POST error message Description/Action Error code 8998 Not enough shadow RAM resources This error message is displayed for OPTION ROM, not all devices when the shadow RAM resources initialized. Suggest to remove some for option ROM are insufficient. add-on cards, or change to UEFI If the legacy option ROM is mode in BIOS setup.
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Message/Symptom FRU/Action Blank screen except for flashing cursor. 1. System Board 2. Primary Hard Disk Drive 3. Hard Disk Drive Cable Incorrect memory size during POST 1. Run the Memory tests. 2. Memory Module 3. System Board "Insert a Diskette" icon appears with a known-good 1.
Note: Depending on the computer model, the recovery process will take two to three minutes. 8. Disconnect all power cords from electrical outlets. 9. Move the jumper back to the standard position. 10. Reinstall all the parts that have been removed. Then, reconnect the power cords for the computer and the monitor to electrical outlets.
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– Available only on selected models of AVAGO MegaRAID adapters Create a RAID volume Attention: All the existing data stored on the selected drives will be erased while the RAID volume is being created. To create a RAID volume: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2.
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To delete a RAID volume: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Advanced ➙ AVAGO MegaRAID Configuration Utility. 3. Select Main Menu and press Enter. 4. Select Virtual Drive Management and press Enter. 5.
4. Run the diagnostic program. 5. Recover your operating system. See “Self-help resources” on page 47. 6. If the problem persists, contact Lenovo. UEFI diagnostic program A UEFI diagnostic program is preinstalled on the computer. It enables you to test memory modules and internal storage devices, view system information, and check and recover bad sectors on internal storage devices.
ThinkStation Diagnostics, and then decode the error at https://www.thinkworkstationsoftware.com/ codes Note: You can download ThinkStation Diagnostics at https://pcsupport.lenovo.com/ lenovodiagnosticsolutions/downloads • If your computer does not function: 1. Use your smartphone to scan the QR code displayed on the diagnostic LCD to open https:// www.thinkworkstationsoftware.com/codes...
If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.
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Resources How to access? Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty • Product and parts details • Knowledge base and frequently asked questions •...
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Tool name Specific Product scope Tool type Screw driver: Torx Head T15 T15, for Chassis outside ThinkSation Common tool Screw driver: Torx Head T20 T20, Shank length greater than ThinkSation Common tool 6 inches, for heatsink and CPU Screw driver: Torx Head T30 T30, Shank length greater than ThinkSation Common tool...
Tool name Specific Product scope Tool type Heat gun Special tool Brown brush 25 mm to 35 mm wide Special tool Note: The silicone grease can be applied to the surfaces of the microprocessor and heat sink to eliminate air gaps.
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Number Description Self-service CRU Optional-service CRU Side panel Nvlink retainer* Top cover Optional hard disk drive cage* CPU carrier CPU heat sink M.2 Solid state drive tray and thermal kit M.2 solid-state drive* M.2 solid-state drive holder Intrusion Switch Internal speaker Chassis Logo LED cable LED cable holder...
CPU duct* NVlink bridge* For detailed FRU and CRU information, such as the FRU part numbers and supported computer models, go http://www.lenovo.com/serviceparts-lookup System board Note: The system board might look slightly different from the illustration. ThinkStation P7 Hardware Maintenance Manual...
Expand your computer You can enhance your computer capacity and performance by adding various devices according to the following rules: Description Item You can install a 3.5-inch hard disk drive in the optional storage drive bay in 1. Optional hard disk drive bay* selected modules.
Removing and installing hardware This section provides instructions on how to remove and install hardware for your computer. Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Important safety information” on page 1. External options You can connect external options to your computer, such as external speakers, a printer, or a scanner.
Removal steps Top cover Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1.
Wi-Fi antenna cover Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove the top cover. See “Top cover” on page 59. Removal steps Side panel Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Before you open the side panel, turn off the computer and wait several minutes until the computer is cool.
NVLINK retainer Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove the side panel. See “Side panel” on page 61. Chapter 7 Hardware removal and installation...
Replacement procedure Optional hard disk drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove the side panel. See “Side panel” on page 61. ThinkStation P7 Hardware Maintenance Manual...
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Removal steps Disconnect the cable from the hard disk drive after detaching the storage drive bracket from the optional hard disk drive bracket. Then, remove the bracket. Chapter 7 Hardware removal and installation...
CPU duct Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove the side panel. See “Side panel” on page 61. Replacement procedures ThinkStation P7 Hardware Maintenance Manual...
Hard disk drive in the internal storage drive bay Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: •...
Removal steps Solid-state drive bracket in internal storage drive bay Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: •...
• Do not apply pressure to the internal storage drive. • Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on a soft material, such as cloth, to absorb physical shocks. For access, please remove the side panel.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: •...
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• Do not apply pressure to the internal storage drive. • Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on a soft material, such as cloth, to absorb physical shocks. For access, do the following: 1.
Front CPU fan Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the side panel. See “Side panel” on page 61. 2. Remove the CPU duct. See “CPU duct” on page 66. 3.
Replacement procedure Rear CPU fan Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the side panel. See “Side panel” on page 61. 2. Remove the CPU duct. See “CPU duct” on page 66. 3.
Replacement procedure Upper PCI-Express fan Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the side panel. See “Side panel” on page 61. 2. Remove the CPU duct. See “CPU duct” on page 66. 3.
Replacement procedure Hard disk drive and lower PCI-Express fan Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the side panel. See “Side panel” on page 61. 2.
Replacement procedure Memory module and fan duct Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove the following parts in order: 1. Remove the side panel. See “Side panel” on page 61. 2.
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Removal steps Installation steps Ensure that you follow the installation order for memory modules shown in the following illustration. Chapter 7 Hardware removal and installation...
Front panel I/O assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the side panel. See “Side panel” on page 61. 2. Remove the CPU duct. See “CPU duct” on page 66. 3.
ThinkStation LED cable and holder Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the side panel. See “Side panel” on page 61. 2. Remove the CPU duct. See “CPU duct” on page 66. 3.
NVLINK bridge Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Note: The NVLINK bridge is shipped in an accessary box within the computer carton box. You need to take it out from the packaging and install it by yourself. For access, do the following: 1.
Removal steps PCI-Express card and extender Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. 1. Remove the side panel. See “Side panel” on page 61. 2. Disconnect the cable from the PCI-Express card if any. Removal steps Note: The full-length card might fit tightly into the slot.
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Note: The PCIe card retainer is only available on some Graphics cards. Screw (quantity) Torque Color M3 x 5.5 mm, Nl coated (2) Black 3–3.5 lb/in Install PCIe cards according to the corresponding slot types and the following illustrated installation order: Chapter 7 Hardware removal and installation...
Note: Do not change the graphics card slot installation location if you replace a GeforceRTX 4080 graphics card. Flex module fan Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. 1. Remove the side panel. See “Side panel” on page 61. 2.
• Replace the internal storage drive only for repair. The internal storage drive is not designed for frequent changes or replacement. • Before replacing the internal storage drive, make a backup copy of all the data that you want to keep. •...
For access, please remove the flex module. See “Storage box in flex module” on page 84. Removal steps Torque Screw (quantity) Color M2 x 3.6 mm, Zn coated (2) Blue 1.5± 0.2 lb/in Screw (quantity) Torque Color M2 x 4.5 mm, Zn coated (1) Black 1.5±...
• Do not touch the contact edge of the storage drive. Otherwise, the storage drive might get damaged. • Do not apply pressure to the storage drive. • Do not make the storage drive subject to physical shocks or vibration. Put the storage drive on a soft material, such as cloth, to absorb physical shocks.
For access, do the following: 1. Remove the side panel. See “Side panel” on page 61. 2. Remove the CPU duct. See “CPU duct” on page 66. 3. Remove the front CPU fan. See “Front CPU fan” on page 72. 4.
2. Remove the CPU duct. See “CPU duct” on page 66. 3. Remove the CPU front fan. See “Front CPU fan” on page 72. 4. Remove the CPU rear fan. See “Rear CPU fan” on page 73. 5. Remove the upper PCI-Express fan. See “Upper PCI-Express fan” on page 74. 6.
Removal steps Note: When installing a new super capacitor module, connect the super capacitor module cable to the super capacitor module connector (J14) on the RAID card. Power supply assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Although there are no moving parts in the computer after the power cord has been disconnected, the following warnings are required for your safety.
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Replacement procedure Chapter 7 Hardware removal and installation...
Wi-Fi card Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the side panel. See “Side panel” on page 61. 2. Remove the CPU duct. See “CPU duct” on page 66. 3.
Removal steps Screw (quantity) Torque Color M2 x 3 mm, Zn coated (1) Black 1.5 ± 0.2 lb/in Wi-Fi card adapter Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1.
Front and rear Wi-Fi antenna Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the side panel. See “Side panel” on page 61. 2. Remove the CPU duct. See “CPU duct” on page 66. 3.
Removal steps Cover presence switches Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Removal steps For access, do the following: 1. Remove the side panel. See “Side panel” on page 61. 2. Remove the CPU duct. See “CPU duct” on page 66. Note: Disconnect the cover presence switch cable from the cover presence switch connector on the system board.
Thermal sensor Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Removal steps For access, do the following: 1. Remove the side panel. See “Side panel” on page 61. 2. Remove the CPU duct. See “CPU duct” on page 66. 3.
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CPU heatsink Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. CAUTION: Avoid contact with hot components inside the computer. During operation, some components become hot enough to burn the skin. Before you open the computer cover, turn off the computer, disconnect power, and wait approximately 10 minutes for the components to cool.
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Torque Screw (quantity) Color Peek (4) Off white 10 ± 1 lb/in CPU and its carrier Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. CAUTION: Avoid contact with hot components inside the computer. During operation, some components become hot enough to burn the skin.
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Install steps Note: Touch only the edges of the CPU. Do not touch the gold contacts on the bottom. Chapter 7 Hardware removal and installation...
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System board Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. CAUTION: Avoid contact with hot components inside the computer. During operation, some components become hot enough to burn the skin. Before you open the computer cover, turn off the computer, disconnect power, and wait approximately 10 minutes for the components to cool.
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• Remove the power supply assembly. See “Power supply assembly” on page 90. 4. Record the cable routing and cable connections and then disconnect all cables from the system board. See “System board” on page 54. Removal steps Remove the 12 screws that secure the system board shown in the following illustration. Screw (quantity) Torque Color...
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Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.