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Dell OptiPlex Small Form Factor Plus 7010 Owner's Manual
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Dell OptiPlex Small Form Factor Plus 7010 Owner's Manual

Dell OptiPlex Small Form Factor Plus 7010 Owner's Manual

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OptiPlex Small Form Factor Plus 7010
Owner's Manual
Regulatory Model: D17S
Regulatory Type: D17S005
March 2023
Rev. A00

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Summary of Contents for Dell OptiPlex Small Form Factor Plus 7010

  • Page 1 OptiPlex Small Form Factor Plus 7010 Owner's Manual Regulatory Model: D17S Regulatory Type: D17S005 March 2023 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Views of OptiPlex Small Form Factor Plus 7010............7 Display....................................8 Back.......................................10 Chapter 2: Set up your computer....................12 Chapter 3: Specifications of OptiPlex Small Form Factor Plus 7010..........19 Dimensions and weight..............................19 Processor..................................... 19 Chipset....................................20 Operating system................................
  • Page 4 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........39 Side cover................................... 39 Removing the side cover............................39 Installing the side cover............................. 40 Front bezel ..................................40 Removing the front bezel............................40 Installing the front bezel.............................41 Hard drive....................................42 2.5-inch hard drive..............................42 3.5-inch hard drive..............................46 Disk-drive cage..................................
  • Page 5 Deleting or changing an existing system setup password................120 Clearing BIOS (System Setup) and System passwords..................121 Chapter 9: Troubleshooting....................... 122 Dell SupportAssist Pre-boot System Performance Check diagnostics.............. 122 Running the SupportAssist Pre-Boot System Performance Check.............. 122 Power-Supply Unit Built-in Self-Test ........................122 System-diagnostic lights..............................123...
  • Page 6 Recovering the operating system..........................123 Real Time Clock—RTC reset............................124 Backup media and recovery options........................... 124 Wi-Fi power cycle................................124 Chapter 10: Getting help and contacting Dell................126 Contents...

  • Page 7: Chapter 1: Views Of Optiplex Small Form Factor Plus 7010

    Views of OptiPlex Small Form Factor Plus 7010...

  • Page 8: Display

    Views of OptiPlex Small Form Factor Plus 7010 Display Views of OptiPlex Small Form Factor Plus 7010...
  • Page 9 4. Universal audio jack port 5. One USB 2.0 port with PowerShare 6. One USB 2.0 port 7. One USB 3.2 Gen 2x2 Type-C port 8. One USB 3.2 Gen 2 port 9. Slim optical drive Views of OptiPlex Small Form Factor Plus 7010...

  • Page 10: Back

    Back Views of OptiPlex Small Form Factor Plus 7010...
  • Page 11 12. One security-cable slot (for Kensington locks) 13. One video port (HDMI 2.1/Displayport 1.4a (HBR3)/VGA/USB Type-C with DisplayPort Alt mode) (optional) 14. Service Tag label 15. One Serial port (optional) 16. Release latch Views of OptiPlex Small Form Factor Plus 7010...

  • Page 12: Chapter 2: Set Up Your Computer

    Set up your computer Steps 1. Connect the keyboard and mouse. Set up your computer...
  • Page 13 2. Connect to your network using a cable, or connect to a wireless network. Set up your computer...
  • Page 14 3. Connect the display. Set up your computer...
  • Page 15 4. Connect the power cable. Set up your computer...
  • Page 16 5. Press the power button. Set up your computer...
  • Page 17 6. Finish operating system setup. Set up your computer...
  • Page 18 Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, search in the Knowledge Base Resource at www.dell.com/support. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.

  • Page 19: Chapter 3: Specifications Of Optiplex Small Form Factor Plus 7010

    ● Weight (maximum): 5.087 kg (11.214 lb) configuration ordered and manufacturing variability. Processor The following table lists the details of the processors that are supported by your OptiPlex Small Form Factor Plus 7010 . Table 3. Processor Description Option one...

  • Page 20: Chipset

    Graphics 730 Graphics 770 Graphics 770 Graphics Graphics Graphics Chipset The following table lists the details of the chipset supported by your OptiPlex Small Form Factor Plus 7010. Table 4. Chipset Description Values Chipset Intel Q670 Processor Intel Core i3/i5/i7/i9...

  • Page 21: Operating System

    ● 64 GB, 4 x 16 GB, DDR5, 4000 MHz, dual-channel ● 128 GB, 4 x 32 GB, DDR5, 3600 MHz, dual-channel Memory matrix The following table lists the memory configurations supported on your OptiPlex Small Form Factor Plus 7010. Table 6. Memory matrix Configurati...

  • Page 22: External Ports

    32 GB 32 GB 32 GB 32 GB DDR5 External ports The following table lists the external ports of your OptiPlex Small Form Factor Plus 7010. Table 7. External ports Description Values Network port One RJ-45 Ethernet port 10/100/1000 Mbps USB ports ●...

  • Page 23: Internal Slots

    Internal slots The following table lists the internal slots of your OptiPlex Small Form Factor Plus 7010. Table 8. Internal slots Description Values Expansion ● One Half-height Gen4 PCIe x16 slot ● One Half-height Gen3 PCIe x4 open-end slot ● One M.2 2230 slot for WiFi and Bluetooth combo card ●...

  • Page 24: Audio

    ● AES-CCMP ● TKIP ● TKIP Bluetooth Bluetooth wireless card Bluetooth wireless card Audio The following table lists the audio specifications of your OptiPlex Small Form Factor Plus 7010. Table 11. Audio specifications Description Values Audio controller Realtek ALC3246-CG Stereo conversion...

  • Page 25: Raid (Redundant Array Of Independent Disks)

    PCIe NVMe, up to 64 Gbps Up to 1 TB RAID (Redundant Array of Independent Disks) For optimal performance when configuring drives as a RAID volume, Dell recommends drive models that are identical. Specifications of OptiPlex Small Form Factor Plus 7010...

  • Page 26: Media-Card Reader

    OptiPlex Small Form Factor Plus 7010 supports RAID with more than one hard drive configuration. Media-card reader The following table lists the media cards supported by your OptiPlex Small Form Factor Plus 7010. Table 14. Media-card reader specifications Description...

  • Page 27: Power Supply Connector

    -40°C to 70°C (-40°F to 158°F) -40°C to 70°C (-40°F to 158°F) Power supply connector The following table lists the Power supply connector specifications of your OptiPlex Small Form Factor Plus 7010. Table 16. Power supply connector 260 W (80 Plus Bronze) ●...

  • Page 28: Gpu-Discrete

    DisplayPort Multi-Stream Transport (MST) allows you to daisy chain monitors that have DisplayPort 1.2 and above ports and MST support. For more information about using DisplayPort Multi-Stream Transport, see www.dell.com/support. Hardware security The following table lists the hardware security of your OptiPlex Small Form Factor Plus 7010. Table 21. Hardware security Hardware security...

  • Page 29: Environmental

    Dell and the Environment Operating and storage environment This table lists the operating and storage specifications of your OptiPlex Small Form Factor Plus 7010. Airborne contaminant level: G1 as defined by ISA-S71.04-1985 Specifications of OptiPlex Small Form Factor Plus 7010...
  • Page 30 Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components. * Measured using a random vibration spectrum that simulates user environment. † Measured using a 2 ms half-sine pulse. Specifications of OptiPlex Small Form Factor Plus 7010...

  • Page 31: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 32: Safety Precautions

    ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 33: Esd Field Service Kit

    Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag. ● Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Working inside your computer...

  • Page 34: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

  • Page 35: Screw List

    ● Phillips screwdriver #0 ● Phillips screwdriver #1 ● Torx #5 (T5) screwdriver ● Plastic scribe Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.

  • Page 36: Major Components Of Optiplex Small Form Factor Plus 7010

    Major components of OptiPlex Small Form Factor Plus 7010 The following image shows the major components of OptiPlex Small Form Factor Plus 7010. Working inside your computer...
  • Page 37 Working inside your computer...
  • Page 38 17. Optical drive 18. Processor NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 39: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Side cover Removing the side cover Prerequisites...

  • Page 40: Installing The Side Cover

    Installing the side cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the side cover and provides a visual representation of the installation procedure. Steps 1.

  • Page 41: Installing The Front Bezel

    Steps 1. Gently pry and release the front-bezel tabs sequentially from the top. 2. Rotate the front bezel outward from the chassis and remove the front bezel. Installing the front bezel Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the front bezel and provides a visual representation of the installation procedure.

  • Page 42: Hard Drive

    Steps 1. Align the front-cover tabs with the slots on the chassis. 2. Rotate the front cover towards the chassis and snap it into place. Next steps 1. Install the side cover. 2. Follow the procedure in After working inside your computer.
  • Page 43 About this task The following image indicates the location of the 2.5-inch hard-drive assembly and provide a visual representation of the removal procedure. Removing and installing Customer Replaceable Units (CRUs)
  • Page 44 Steps 1. Disconnect the data and power cables from the hard drive. 2. Press the tab on the hard-drive carrier and lift the hard-drive carrier to release the hard-drive carrier from the chassis. 3. Slide the hard-drive carrier away from the chassis and lift the hard-drive carrier out of the disk-drive cage. 4.
  • Page 45 Removing and installing Customer Replaceable Units (CRUs)

  • Page 46: 3.5-Inch Hard Drive

    Steps 1. Align the slots on the hard drive with the mounting points on the hard-drive carrier. 2. Pry the hard-drive carrier to align the mounting points on the hard-drive carrier with the slots on the hard drive. 3. Snap the hard drive onto the hard-drive carrier. 4.
  • Page 47 Steps 1. Disconnect the data and power cables from the hard drive. 2. Press the tab on the hard-drive carrier and lift the hard-drive carrier. 3. Slide the hard-drive carrier away from the chassis and lift hard-drive carrier out of the disk-drive cage. 4.
  • Page 48 Installing the 3.5-inch hard drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the 3.5-inch hard drive and provide a visual representation of the installation procedure.

  • Page 49: Disk-Drive Cage

    Steps 1. Align the mounting points on the carrier with the slots on the hard drive. 2. Slide the hard drive into the hard-drive carrier. 3. Align the tabs on the hard-drive carrier with the slots on the chassis and snap the hard-drive carrier onto the disk-drive cage.

  • Page 50: Installing The Disk-Drive Cage

    Steps 1. If the optical drive is installed, remove the data and power cables from the routing points on the disk-drive cage. 2. Move the lock handle to unlock the disk-drive cage and detach it from the chassis. 3. Lift the disk-drive and detach it from the mounting points on the chassis. 4.
  • Page 51 Steps 1. Place the disk-drive cage upside down on the chassis. 2. If the optical drive is installed, connect the data and power cable to the connectors on the optical drive. 3. Hold the disk-drive cage upright and align the mounting points on the disk-drive cage with the slots on the chassis. 4.

  • Page 52: Optical Drive

    Optical drive Removing the optical drive Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the 2.5-inch hard drive if applicable. 5. Remove the 3.5-inch hard drive if applicable.

  • Page 53: Installing The Optical Drive

    Steps 1. Slide the tab on the optical drive to release the optical drive from the disk-drive cage. 2. Slide the optical drive out of the disk-drive cage. Installing the optical drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the optical drive and provides a visual representation of the installation procedure.
  • Page 54 Steps Slide the optical drive into the disk-drive cage until it snaps into place. Next steps 1. Install the 3.5-inch hard drive if applicable. 2. Install the 2.5-inch hard drive if applicable. 3. Install the disk-drive cage. 4. Install the front bezel.

  • Page 55: Memory

    Memory Removing the memory Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the 2.5-inch hard drive if applicable. 5. Remove the 3.5-inch hard drive if applicable. 6.

  • Page 56: Installing The Memory

    Installing the memory Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the memory modules and provides a visual representation of the installation procedure.

  • Page 57: Solid-State Drives

    Solid-state drives Solid-state drive (half-length) Removing the M.2230 solid-state drives Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the 2.5-inch hard drive if applicable. 5. Remove the 3.5-inch hard drive if applicable.
  • Page 58 Steps 1. Peel off the protection film on the thermal pad and align and adhere the thermal pad on the M.2 2230 solid-state drive slot on the system board. NOTE: The thermal pad is re-usable. The thermal pad is pre-installed on systems shipped with solid-state drive. If the solid-state drive is purchased separately, the thermal pad is not bundled with the solid-state drive kit and is to be purchased separately.

  • Page 59: Solid-State Drive (Full-Length)

    Solid-state drive (full-length) Removing the M.2280 solid-state drive Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the 2.5-inch hard drive if applicable. 5. Remove the 3.5-inch hard drive if applicable.
  • Page 60 Steps 1. Peel off the protection film on the thermal pad and align and adhere the thermal pad on the M.2 2230 solid-state drive slot on the system board. NOTE: The thermal pad is re-usable. The thermal pad is pre-installed on systems shipped with solid-state drive. If the solid-state drive is purchased separately, the thermal pad is not bundled with the solid-state drive kit and is to be purchased separately.

  • Page 61: Wireless Card

    Wireless card Removing the wireless card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the 2.5-inch hard drive if applicable. 5. Remove the 3.5-inch hard drive if applicable.

  • Page 62: Installing The Wireless Card

    Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the wireless card and provides a visual representation of the installation procedure. Steps 1.

  • Page 63: Expansion Card

    3. Install the 2.5-inch hard drive if applicable. 4. Install the front bezel. 5. Install the side cover. 6. Follow the procedure in After working inside your computer. Expansion card Removing the graphics card Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 64: Installing The Graphics Card

    Steps 1. Push the securing tab on the graphics-card support bracket and rotate the bracket to move it away from the chassis. 2. Push and hold the securing tab on the graphics-card slot and lift the graphics card from the graphics-card slot Installing the graphics card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 65 Steps 1. Align the graphics card with the PCIe x16 card connector on the system board. 2. Using the alignment post, connect the card in the connector and press down firmly. Ensure that the card is firmly seated. 3. Rotate the graphics-card support bracket that connects the graphics card. Next steps 1.

  • Page 66: Internal Speaker

    Internal speaker Removing the speaker Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. About this task The following image indicates the location of the speaker and provides a visual representation of the removal procedure. Steps 1.

  • Page 67: Coin-Cell Battery

    Steps 1. Press the tab on the speaker and slide the speaker into the slot on the chassis until it snaps into place. 2. Route the speaker cable through the routing guide on the chassis. 3. Connect the speaker cable to the connector on the system board. Next steps 1.

  • Page 68: Installing The Coin-Cell Battery

    Steps 1. Push the coin-cell battery-release lever on the coin-cell battery socket to release the coin-cell battery out of the socket. 2. Remove the coin-cell battery. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the speaker and provides a visual representation of the installation procedure.

  • Page 69: Media-Card Reader

    Steps Insert the coin-cell battery into the socket with the positive side (+) label facing up and snap the battery in the socket. Next steps 1. Install the side cover. 2. Follow the procedure in After working inside your computer. Media-card reader Removing the media-card reader Prerequisites...

  • Page 70: Installing The Media-Card Reader

    Steps 1. Remove the power-supply cables from the routing guides on the media-card reader bracket. 2. Remove the two screws (M3x5) that secure the media-card reader bracket to the system board and the chassis. 3. Disconnect the media-card reader from the connector on the system board. 4.
  • Page 71 Steps 1. Align the screw holes on the media-card reader with the screw holes on the system board and chassis. 2. Connect the media-card reader to the connector on the system board. 3. Replace the two screws (M3x5) that secure the media-card reader bracket to the system board and the chassis. 4.

  • Page 72: Chapter 6: Removing And Installing Field Replaceable Units (Frus)

    To avoid any potential damage to the component or loss of data, ensure that an authorized service technician replaces the Field Replaceable Units (FRUs). CAUTION: Dell Technologies recommends that this set of repairs, if needed, to be conducted by trained technical repair specialists. CAUTION: As a reminder, your warranty does not cover damages that may occur during the courses of FRU repairs that are not authorized by Dell Technologies.

  • Page 73: Installing The Power Button

    Steps 1. Disconnect the power button cable from the connector on the system board. 2. Slide and lift the power button away from the computer. Installing the power button Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the power button and provides a visual representation of the installation procedure.

  • Page 74: Intrusion Switch

    Steps 1. Slide the power button into the slot on the chassis. 2. Connect the power button cable to the connector on the system board. Next steps 1. Install the side cover. 2. Follow the procedure in After working inside your computer.

  • Page 75: Installing The Intrusion Switch

    Steps 1. Remove the intrusion-switch cable from the routing guides on the chassis. 2. Disconnect the intrusion-switch cable from the connector on the system board. 3. Slide and lift the Intrusion switch away from the computer. Installing the Intrusion switch Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 76: System Fan

    Steps 1. Slide the intrusion switch into the slot on the chassis. 2. Route the intrusion-switch cable through the routing guides on the chassis. 3. Connect the intrusion-switch cable to the connector on the system board. Next steps 1. Install the side cover.

  • Page 77: Installing The System Fan

    Steps 1. Disconnect the system-fan cable from the connector on the system board. 2. Gently pull the top rubber grommets to release the fan from the chassis. NOTE: The rubber grommets must be re-used during system fan replacement. 3. Slide and push the bottom rubber grommets through the holes on the chassis. 4.
  • Page 78 Steps 1. Install the two rubber grommets to the system fan. NOTE: Install the rubber grommets in the direction of the arrow printed on the system fan. 2. Place the system fan on the chassis and insert the rubber grommets through the holes on the chassis. 3.

  • Page 79: Power-Supply Unit

    5. Install the side cover. 6. Follow the procedure in After working inside your computer. Power-supply unit Removing the power-supply unit CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 80: Installing The Power-Supply Unit

    Steps 1. Disconnect the power-supply cables from their connectors on the system board. 2. Unroute the power-supply cables from the routing guides on the chassis. 3. Remove the three screws (M6-32) that secure the power-supply unit to the chassis. 4. Slide and lift the power-supply unit off the chassis. Installing the power-supply unit CAUTION: The information in this section is intended for authorized service technicians only.
  • Page 81 Steps 1. Place the power-supply unit on the chassis and slide it towards the back of the chassis. 2. Replace the three (M6-32) screws to secure the power-supply unit to the chassis. 3. Route the power-supply cables through their routing guides on the chassis. 4.

  • Page 82: Processor Fan And Heat-Sink Assembly

    Processor fan and heat-sink assembly Removing the processor fan and heat-sink assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover.

  • Page 83: Installing The Processor Fan And Heat-Sink Assembly

    Installing the processor fan and heat-sink assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the processor fan and heat-sink assembly and provides a visual representation of the installation procedure.

  • Page 84: Processor

    Processor Removing the processor fan and heat-sink assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel.

  • Page 85: Internal Antenna Kit

    Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the processor and provides a visual representation of the installation procedure. Steps 1. Ensure that the release lever on the processor socket is fully extended in the open position. NOTE: The pin-1 corner of the processor has a triangle that aligns with the triangle on the pin-1 corner on the processor socket.
  • Page 86 Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the 2.5-inch hard drive if applicable. 5. Remove the 3.5-inch hard drive if applicable. 6. Remove the disk-drive cage.

  • Page 87: Installing The Internal Antenna Kit

    Steps 1. Remove the two screws (M3x3) that secure the internal antenna kits to the chassis. 2. Remove the internal antenna kits from the chassis. 3. Unroute the internal antenna kit cable from the routing guides on the chassis 4. Gently pull the internal antenna kit cable out from the hole on the chassis. Installing the internal antenna kit CAUTION: The information in this section is intended for authorized service technicians only.
  • Page 88 Removing and installing Field Replaceable Units (FRUs)
  • Page 89 Steps 1. Remove the protection mylars from the internal antennas. 2. Insert the antennas into the slots on the chassis. The antennas should be installed on the appropriate slots on the chassis. The following table provides guidance on the correct installation method. CHASSIS LABEL ANTENNA-CABLE COLOR ANT-W...

  • Page 90: Sma Antenna

    5. Install the front bezel. 6. Install the side cover. 7. Follow the procedure in After working inside your computer. SMA Antenna Removing the external SMA antenna kit CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1.

  • Page 91: Installing The Sma Antenna Kit

    3. Remove the antenna cables from routing guides on the system board. 4. Remove the external SMA antenna kit off the system board. Installing the SMA antenna kit CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 92: Optional Input/Output Modules

    Using a screw driver, push and remove the antenna cover from the chassis. 2. Remove the antenna cover from the screw driver and dispose the antenna cover. 3. Align the pins on the clip with the holes on the system board and press the clip to secure the clip to the system board. 4.
  • Page 93 3. Lift the serial module off the system board. Installing the serial module Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the serial module and provides a visual representation of the installation procedure. Steps 1.

  • Page 94: Vga Module

    VGA module Removing the VGA module Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. About this task The following image indicates the location of the VGA module and provides a visual representation of the removal procedure. Steps 1.

  • Page 95: Dp Module

    Steps 1. Using a screwdriver, remove the VGA module cover from the chassis. NOTE: This step is applicable only when the VGA module is being installed for the first time. 2. Connect the VGA-module cable to the connector (VIDEO) on the system board. 3.
  • Page 96 Steps 1. Remove the two (M3x3) screws that secure the DP module to the chassis. 2. Disconnect the DP-module cable from the connector on the system board. 3. Lift the DP module off the system board. Installing the DP module Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 97: Hdmi Module

    Steps 1. Using a screwdriver, remove the DP module cover from the chassis. NOTE: This step is applicable only when the DP module is being installed for the first time. 2. Connect the DP-module cable to the connector (VIDEO) on the system board. 3.
  • Page 98 Steps 1. Remove the two (M3x3) screws that secure the HDMI module to the chassis. 2. Disconnect the HDMI-module cable from the connector on the system board. 3. Lift the HDMI module off the system board. Installing the HDMI module Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 99: Type-C Module

    Steps 1. Using a screwdriver, remove the HDMI module cover from the chassis. NOTE: This step is applicable only when the HDMI module is being installed for the first time. 2. Connect the HDMI-module cable to the connector (VIDEO) on the system board. 3.
  • Page 100 Steps 1. Remove the two (M3x3) screws that secure the Type-C module to the chassis. 2. Disconnect the Type-C-module cables from the connectors on the system board. 3. Lift the Type-C module off the system board. Installing the Type-C module Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 101: System Board

    Steps 1. Using a screwdriver, remove the Type-C module cover from the chassis. NOTE: This step is applicable only when the Type-C module is being installed for the first time. 2. Connect the Type-C-module cables to their connectors (VIDEO and TYPE-C) on the system board. 3.
  • Page 102 9. Remove the memory modules. 10. Remove the solid-state drive. 11. Remove the WLAN card. 12. Remove the heat-sink and fan assembly. 13. Remove the processor. About this task The following image indicates the connectors on your system board. 1. Intrusion-switch cable 2.
  • Page 103 Removing and installing Field Replaceable Units (FRUs)
  • Page 104 Steps 1. Remove the screw (6-32) that secures the front I/O bracket to the chassis. 2. Rotate and remove the front I/O-bracket from the chassis 3. Disconnect all the cables that are connected to the system board. 4. Remove the four (#6-32) screws that secure the system board to the chassis. Removing and installing Field Replaceable Units (FRUs)

  • Page 105: Installing The System Board

    5. Free the system board from the back I/O panel by sliding it towards the right and lift the system board out of the chassis. Installing the system board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the connectors on your system board.
  • Page 106 Removing and installing Field Replaceable Units (FRUs)
  • Page 107 Removing and installing Field Replaceable Units (FRUs)
  • Page 108 Steps 1. Align and lower the system board into the system until the stand-off points at the back of the system board align with those on the chassis. 2. Replace the four (#6-32) screws to secure the system board to the chassis. 3.

  • Page 109: Chapter 7: Software

    ● Windows 11 Pro National Education ● Windows 11 CMIT Government Edition (China only) ● Ubuntu Linux 22.04 LTS Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Base article, Drivers and Downloads FAQ 000123347. Software...

  • Page 110: Chapter 8: Bios Setup

    BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.

  • Page 111: System Setup Options

    The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. ● Optical Drive (if available) ●...
  • Page 112 Table 27. System setup options—System information menu (continued) General-System Information Processor L3 Cache Displays the Processor L2 Cache size. Microcode Version Displays whether the microcode version. Intel Hyper-Threading Capable Displays whether the computer is Intel Hyper-Threading capable. 64-Bit Technology Displays whether 64-bit technology is used. Device Information Slot 1 Displays the slot 1 information of the computer.
  • Page 113 Table 29. System setup options—Integrated devices (continued) Integrated Devices Dust Filter Maintenance The disabled option is enabled by default. Table 30. System setup options—Storage Storage SATA/NVMe Operation The option RAID on is enabled by default. Storage Interface All options are enabled by default. SMART Reporting This option is disabled by default.
  • Page 114 Table 34. System setup options—Security (continued) Security SHA-256 This option is enabled by default. Clear This option is disabled by default. PBI Bypass for Clear Commands This option is disabled by default. Intel Total Memory Encryption The Multi-Key Total Memory Encryption (Up to 16 keys) option is disabled by default.
  • Page 115 Allow Non-Admin PSID Revert Enable Allow Non-Admin PSID Revert Controls access to the Physical Security ID (PSID) revert of NVMe hard-drives from the Dell Security Manager prompt. By default, the option is disabled. Table 36. System setup options—Update, Recovery menu...
  • Page 116 Table 37. System setup options—System Management menu (continued) System Management Auto on Time Enable to set the computer to turn on automatically every day or on a preselected date and time. This option can be configured only if the Auto On Time is set to Everyday, Weekdays, or Selected Days.
  • Page 117 Table 40. System setup options—Virtualization menu (continued) Virtualization Intel Trusted Execution Technology (TXT) Enable Intel Trusted Execution Specifies whether a measured Virtual Machine Monitor (MVMM) can utilize the Technology (TXT) additional hardware capabilities that are provided by Intel Trusted Execution Technology.

  • Page 118: Updating The Bios

    Updating the BIOS in Windows to download the latest BIOS setup program file. 2. Create a bootable USB drive. For more information, search in the Knowledge Base Resource at www.dell.com/support. 3. Copy the BIOS setup program file to the bootable USB drive.

  • Page 119: Updating The Bios From The F12 One-Time Boot Menu

    One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 120: Assigning A System Setup Password

    CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data that is stored on your computer if it is not locked and left unattended. NOTE: System and setup password feature is disabled. Assigning a system setup password Prerequisites You can assign a new System or Admin Password only when the status is in Not Set.

  • Page 121: Clearing Bios (System Setup) And System Passwords

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 122: Chapter 9: Troubleshooting

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to: ●...

  • Page 123: System-Diagnostic Lights

    CPU Power Cable Connection Issue Recovering the operating system When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts Dell SupportAssist OS Recovery. Dell SupportAssist OS Recovery is a standalone tool that is preinstalled in all Dell computers installed with Windows operating system.

  • Page 124: Real Time Clock-Rtc Reset

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.
  • Page 125 4. Wait for 30 seconds. 5. Turn on the wireless router. 6. Turn on the modem. 7. Turn on your computer. Troubleshooting...

  • Page 126: Chapter 10: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 45. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...

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