Phone setup
- Insert the SIM tool into the hole next to the tray to pop out the tray.
- Insert the SIM card with the gold contacts down, add a microSD card (optional, sold separately) for additional storage, then gently push the tray into the slot.
To avoid damage to the phone, only use the SIM included in the box or provided to you by Cricket. - Press and hold the Power button, then follow the prompts to get started.
Touch screen
Using the touch screen
- Swipe up from the home screen to see all your apps.
- Tap Back to go to the previous screen.
- Tap Home to return to the home screen.
- Tap Recents to see your recent apps (or browser tabs), and tap an app to reopen it.
- Touch and hold Home to launch the Google Assistant.
Notifications panel
View a quick summary of alerts on your phone.
- View: Swipe down from the top of any screen to open notifications.
- Manage: Tap to view notification settings.
- Clear: Swipe left or right, or tap Clear all to remove all.
Personalize
Customizing home screens
Personalize your home screen with apps, widgets, wallpapers, and styles. Touch and hold a blank part of the home screen, then select Home settings, Widgets, Wallpapers, or Personalize.
Organizing home screens
- To move or delete a widget, shortcut, or folder, touch and hold it, and then drag it to a new location or to Remove.
- To create a folder, touch and hold an icon, and drag it on top of another icon.
- To rename a folder, tap it, tap the folder name, and tap the folder name field to show the keyboard.
Calls & voicemail
Making a call
- From the home screen, tap Phone.
- Select an option to place a call:
- Dialpad : Manually enter telephone numbers.
- Favorites : Choose from your favorite contacts.
- Recents : Retry or return recent calls.
- Contacts : Call a saved contact from your address book.
Using call waiting
During a call, you can start another call, switch between them, or join them in a 3-way call:
- To answer an incoming call, swipe up to answer the call or swipe down to reject the call.
The first call goes on hold if you answer the second call. To switch between calls, tap . - To dial a second call, tap , enter a number, then tap to call it.
The first call goes on hold when you tap. To join the calls after the second call answers, tap .
Checking voicemail
appears in the status bar when you have new voicemail. To hear it, tap Phone > and then touch and hold 1.
Text & picture messaging
Sending a text message
- From the home screen, tap Messages.
- Tap to write a new message.
- In the To field, enter a number or a contact name.
- Type your message.
- Tap to send the message.
Sending a message with an attachment
- Follow steps 1- 4 above.
- Add an attachment:
- Tap to attach a GIF or a contact, share your location, and more.
- Touch and hold to create a voice recording.
- Tap to attach a photo from the gallery or take and attach a new photo.
- Tap .
Tip: To send a message later, touch and hold (or ), then select a send time or set your own.
Email
Setting up email
The first time you turned on your phone, you probably set up or logged in to your Google account—that sets up the Gmail app for one account.
To add additional accounts:
- From the home screen, swipe up and tap Settings.
- Tap Passwords & accounts.
- Tap Add account.
Creating & sending an email message
- From the home screen, tap the Google folder > Gmail.
- To create a new message, tap .
- Enter a message recipient, subject, and type your message.
- To attach files, tap > Attach file or Insert from Drive to select a picture or file.
- When you are ready to send your message, tap .
Value added services
These services make using Cricket even better and easier!
Cricket Services
myCricket: Access billing, make a quick payment, view usage, and access support from the palm of your hand.
Visual Voicemail: Quickly view, access, and play back your voicemail messages. Easily save important numbers to your Favorites list, and respond to messages by calling back or texting.
theSCOOP: Get news, local weather, sports scores, entertainment and more right to your phone.
Useful features
Flashlight: Swipe down twice on the Status bar to open the Quick Settings panel. Tap Flashlight to turn it on or off.
Battery Saving Mode: Swipe down twice on the Status bar to open the Quick Settings panel. Swipe left on the panel and tap Battery Saver to turn it on or off.
Apps on Google PlayTM
Accessing Google Play
- From the home screen, tap Play Store.
- Use your existing Google account to log in, or create an account by following the on-screen instructions.
Navigating Google Play
Find apps, games, and more in Play Store.
- Tap a category to browse popular apps, games, movies, and music organized by popularity or category.
- Tap the search bar at the top of the screen to search for a specific game or app.
To install an app, tap it and follow the instructions.
Note: A Google Wallet™ payment method is required to purchase apps.
Camera & video
Taking a picture
Take crisp, clear photos with the front or back camera.
- From the home screen, tap Camera.
- Swipe the screen left or right to change photo modes.
- Tap or press the Volume Up or Down button to take a photo.
- Tap to switch to front camera.
Viewing pictures
Tap to go to your photo gallery. Or, from the home screen, tap Photos.
Taking a video
- From the camera viewfinder, tap Video.
- To start recording, tap .
- To stop recording, tap .
Sending a picture
View a photo or video from your gallery, then tap .
Privacy
Keeping your information safe is important.
- From the home screen, swipe up and tap Settings > Privacy.
- Tap Permission manager to see which apps have permissions to access private information, such as calendar events, contacts, email, and your location.
- Tap a permission, then tap one of the apps that have permissions and tap Allow or Don't allow.
Unique Moto features
Explore special features designed to save you time and make your day easier. From the home screen, swipe up and tap the Moto folder > Moto > :
- Personalize: Customize your phone with Themes, Wallpapers, Layout, and more.
- Gestures: Control your phone with gestures, such as touching and holding the screen with three fingers to take a screenshot, turning on the flashlight with two chopping motions, and silencing your phone by turning it over.
- Tips: Find details of your phone's latest features.
- Display: Turn on Peek Display and Attentive Display to optimize how you interact with your display.
- Play: Set to focus on gaming, enjoy easy media controls when screen is off, and experience optimal audio.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Need Assistance?
Do you have a question about the moto g PLAY that isn't answered in the manual? Leave your question here.