License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
68012004058-HV Contents Contents Intellectual Property and Regulatory Notices............2 List of Tables......................11 Software Version.......................12 Chapter 1: Read Me First..................13 1.1 Notations Used in This Manual....................13 1.2 Radio Care..........................13 1.2.1 Cleaning Your Radio....................15 1.2.2 Cleaning the External Surface of the Radio.............15 1.2.3 Radio Service and Repair..................
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68012004058-HV Contents 4.7 Intelligent Lighting Indicators ....................35 4.8 Alert Tones ........................... 36 4.9 Phone Call Displays and Alerts..................... 38 4.10 Display Color Change On Channel..................38 Chapter 5: General Radio Operation..............40 5.1 Selecting a Zone........................40 5.2 Selecting a Radio Channel....................40 5.3 Selecting a Channel by using Channel Search Button............
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68012004058-HV Contents 7.1.3 Sending a Status Call....................52 7.1.4 Making Priority Dispatch Calls................. 53 7.1.5 Dynamic Regrouping (Trunking Only) ..............53 7.1.5.1 Classification of Regrouped Radios............54 7.1.5.2 Requesting a Reprogram (Trunking Only)..........54 7.1.6 Dynamic Zone Programming................... 54 7.1.6.1 Entering the Dynamic Zone to Select a Dynamic Channel......54 7.1.6.2 Saving a Channel in the Dynamic Zone from List Selection......
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68012004058-HV Contents 7.7.1 Viewing Recent Calls....................67 7.7.2 Deleting Calls......................68 7.7.3 Instant Recall......................68 7.7.3.1 Saving and Playback Calls.................69 7.8 In-Call User Alert........................70 7.9 Quik Call II..........................70 7.9.1 Initiating Quick Call II Transmissions............... 70 7.10 Emergency Operation......................71 7.10.1 Special Considerations for Emergency Operation..........71 7.10.2 Emergency Keep-Alive..................
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68012004058-HV Contents 7.14.4.1 Appending a Priority Status to a Text Message........84 7.14.4.2 Removing a Priority Status from a Text Message........84 7.14.4.3 Appending a Request Reply to a Text Message........84 7.14.4.4 Removing a Request Reply from a Text Message........85 7.14.4.5 Appending a Priority Status and a Reply Request to a Text Message..85 7.14.4.6 Removing a Priority Status and a Reply Request from a Text Message......................85 7.14.4.7 Receiving a Text Message...............86...
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7.23 Mission Critical Wireless Bluetooth ® Wireless Technology ..........111 7.23.1 Pairing with Low Frequency-Motorola Proximity Pairing (LF-MPP) Feature..111 7.23.2 PIN Authentication in Pairing................112 7.23.2.1 Pairing the Authentication PIN when Receiving a Pairing Request..112 7.23.2.2 Pairing the Authentication PIN with the Generated Numeric PIN..113 7.23.2.3 Pairing the Authentication PIN by Manually Keying in the Same PIN..114...
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68012004058-HV Contents 7.23.5 Responder Alert Sensors..................116 7.23.5.1 Holster Sensor..................116 7.23.5.2 Low Battery Notification................. 116 7.23.5.3 Disabling the Sensor................116 7.24 ASTRO 25 (P25) Programming Over Project 25 (POP25)..........117 7.24.1 Responding to the Notification of Upgrade............117 7.25 Voice Announcement ......................118 7.26 Site Selectable Alerts (ASTRO 25 Trunking) ..............118 7.26.1 Sending SSA Notification to Single Site...............119 7.26.2 Sending SSA Notification to Single Site by Manual Entry........119...
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Declaration of Compliance for the Use of Distress and Safety Frequencies......145 Technical Parameters for Interfacing External Data Sources............145 Limited Warranty.....................146 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS........... 146 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:..........146 II. GENERAL PROVISIONS:..................... 147 III.
68012004058-HV Software Version Software Version All the features described in the following sections are supported by the software version R31.00.00 or later. Accessing the Radio Information on page 131 to determine the software version of your radio. Contact your system administrator for more details of all the supported features.
68012004058-HV Read Me First Chapter 1 Read Me First This User Guide covers the basic operation of the radio. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.
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68012004058-HV Chapter 1 : Read Me First See the following picture for radio with two knobs. • Never obstruct or cover the vent port, even with a label. • Ensure that no oily substances come in contact with the vent port. •...
Radio Service and Repair Proper repair and maintenance procedures ensure efficient operation and long-life of this radio. A Motorola Solutions maintenance agreement provides expert service to keep the radio and all other communication equipment in perfect operating condition. A nationwide service organization is provided by Motorola Solutions to support maintenance services.
Chapter 1 : Read Me First Battery Recycling and Disposal In the U.S. and Canada, Motorola Solutions participates in the nationwide Call2Recycle program for battery collection and recycling. Many retailers and dealers participate in this program. For the location of the drop-off facility closest to you, go to http://www.call2recycle.org/...
NOTE: When charging a battery attached to a radio, the radio must be turned off. Procedure: To charge the battery, place the battery (with or without the radio) in a Motorola Solutions- approved charger. The LED on the charger indicates the charging progress. For more information, see the Charger User Guide.
68012004058-HV Chapter 2 : Getting Started Attaching the Antenna Prerequisites: Ensure the radio is turned off before attaching the antenna. Procedure: 1 Set the antenna in the receptacle. 2 Turn the antenna clockwise to attach to the radio. 3 To remove the antenna, turn the antenna counterclockwise. NOTE: When removing the antenna, ensure that the radio is turned off.
68012004058-HV Chapter 2 : Getting Started • If the power-up test is unsuccessful, you see Error XX/YY (XX/YY is an alphanumeric code). NOTE: If the radio fails to power-up after repeating a few times, record the Error XX/YY code and contact your dealer. Codeplug Alias feature is enabled through Customer Programming Software (CPS) configuration to display the codeplug alias as a temporary text during power on.
Radio Controls This chapter explains the buttons and functions to control the radio. Radio Parts and Controls APX 4000 with Multi-Function Knob (MFK). Top (Orange) Button This button is usually programmed as the Emergency button. These radio controls/buttons are programmable.
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68012004058-HV Chapter 3 : Radio Controls Top Lightbar Microphone Top Side (Select) Button Use this programmable button to access a programmed function or enable or disable a feature. Push-to-Talk (PTT) Button Press and hold to talk in simplex calls or to initiate a group call, release it to listen. Side Button 1 Use this programmable button to access a programmed function or enable or disable a feature.
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Rotate clockwise to increase the volume and counterclockwise to decrease the volume. • Rotate to scroll through the channel or zone list. APX 4000 with two knobs. 16-Position Select Knob This knob is usually programmed for channel selection. On/Off/Volume Control Knob Rotate clockwise until you hear a click to turn on the radio.
68012004058-HV Chapter 3 : Radio Controls Top Side (Select) Button Use this programmable button to access a programmed function or enable or disable a feature. Microphone Push-to-Talk (PTT) Button Press and hold to talk in simplex calls or to initiate a group call, release it to listen. Side Button 1 Use this programmable button to access a programmed function or enable or disable a feature.
68012004058-HV Chapter 3 : Radio Controls Your radio uses icons to indicate the selected text entry mode. Table 1: Text Entry Modes Icon Description The text entry is in hexadecimal mode. The text entry is in numeric mode. The first character of the text entry is capitalized. The text entry is in normal text mode.
68012004058-HV Chapter 3 : Radio Controls Mode Output Uppercase M N O Lowercase m n o 7 key Numeric Uppercase P Q R S Lowercase p q r s 8 key Numeric Uppercase T U V Lowercase t u v 9 key Numeric Uppercase...
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68012004058-HV Chapter 3 : Radio Controls Bluetooth Discoverable On/Off Enables the visibility of your radio to other Bluetooth devices. Call Alert Allows your radio to function like a pager, or to verify if a radio is active on the system. Call Response Allows you to answer a private call.
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68012004058-HV Chapter 3 : Radio Controls Phone Call Allows you to make and receive calls similar to standard phone calls. Private Call (Trunking Only) Allows a call from one individual radio to another. Private Line Defeat (Conventional Only) Overrides any coded squelch (DPL or PL) that is preprogrammed to a channel. Private Line Disable Allows you to adjust the desired squelch level of the radio.
68012004058-HV Chapter 3 : Radio Controls Talkaround/Direct (Conventional Only) Toggles between using a repeater or communicating directly with another radio. Talkgroup (Conventional Only) Initiates a call to a preprogrammed group of radios. Text Messaging Service (TMS) Allows you to access the Text Messaging Service (TMS) menu. TMS Quick Text Selects a predefined message.
68012004058-HV Status Indicators Chapter 4 Status Indicators This section explains the status indicators of the radio. Battery Charge Status Your radio indicates the battery charge status through LED, sounds, and the battery icon on the display. You can also check the battery charge status by using the menu entry. Battery Protection is activated when the battery is low or operating in extremely low temperatures to extend radio communication.
68012004058-HV Chapter 4 : Status Indicators Procedure: to Batt. 2 Press the Menu Select button directly below Batt. Your radio displays the following result: Charge Percentage Percentage of current battery capacity. Remaining Capacity Remaining power of the battery in mAh. Estimated Charges Number of charges cycles the battery has gone through.
68012004058-HV Chapter 4 : Status Indicators Indication Status Solid yellow Radio is receiving in both trunking and conventional clear mode. NOTE: The yellow LED illuminates only when the Busy LED feature is enabled through Customer Programming Software (CPS). Blinking yellow Radio is receiving a secured transmission.
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68012004058-HV Chapter 4 : Status Indicators Icon Description The radio is set at Low power. The radio is scanning a scan list. Blinking dot The radio detects activity on the designated Priority-One channel. Steady dot The radio detects activity on the designated Priority-Two channel. The vote scan feature is enabled.
68012004058-HV Chapter 4 : Status Indicators Icon Description Turn the Multi-Function Knob to turn the volume up or down. TMS Status Icons This feature only supports Model 3.5 and Model 2.5. Text Messaging Service (TMS) icons appear on the radio display when you send and receive text messages.
68012004058-HV Chapter 4 : Status Indicators Icon Description A mobile number. A mobile number added to a Call List. A landline phone number. A landline phone number added to a Call List. An incoming call or data. An outgoing call or data. An incoming emergency call.
68012004058-HV Chapter 4 : Status Indicators The lightbar blinks green when the MFK is using the secondary feature. See Multi-Function Knob (MFK) to understand the functionality of MFK. The lightbar turn into solid color of orange, red, or green depending on the status of Intelligent Lighting. Intelligent Lighting Indicators on page 35 for different status of Intelligent Lighting.
68012004058-HV Chapter 4 : Status Indicators Alert Tones Your radio uses alert tones to inform you of the condition of your radio. The following table lists these tones and when they occur. You Hear Tone Name Heard Short, Low- Radio Self Test Fail When radio fails its power-up self test.
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68012004058-HV Chapter 4 : Status Indicators You Hear Tone Name Heard A Group of Failsoft When the trunking system fails. Medium- Automatic Call Back When voice channel is available from previous request. Pitched Keyfail When encryption key has been lost. Tones Console Acknowledge When status, emergency alarm, or reprogram request...
68012004058-HV Chapter 4 : Status Indicators You Hear Tone Name Heard Unique Multi-Function Knob When Multi-Function Knob is toggled to secondary fea- Low-High Enters Secondary ture. Tone Feature Unique Multi-Function Knob When Multi-Function Knob is toggled to exit secondary High-Low Exits Secondary Fea- feature and return to primary feature or when secon- Tone...
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68012004058-HV Chapter 4 : Status Indicators • The radio is in radio stun or radio lock mode. NOTE: Radio stun or radio lock mode is only applicable to Model 3.5. For hard key zeroize, key loading, and scan list programming, the backlight follows the home channel backlight color.
68012004058-HV Chapter 5 : General Radio Operation Chapter 5 General Radio Operation This chapter explains the general operations of your radio. Selecting a Zone When and where to use: A zone is a group of channels. Do one of the following to select a radio channel.
68012004058-HV Chapter 5 : General Radio Operation • Select a channel using the preprogrammed 16–Position Select Knob to the desired channel. a. Rotate the preprogrammed 16–Position Select Knob to the desired channel. • Select a channel using the radio menu Chan : to Chan.
68012004058-HV Chapter 5 : General Radio Operation Mode Select Feature The Mode Select feature allows you to save the current zone and channel on your radio to one of the Mode Select feature menus (MS01–MS05) on a programmable side button (MS01–MS13). When programmed, pressing the button changes the transmission to the saved zone and channel.
68012004058-HV Chapter 5 : General Radio Operation Receiving and Responding to a Radio Call Once you have selected the required channel and/or zone, you can proceed to receive and respond to calls. The radio shows different indicators based on the system the radio is configured. •...
68012004058-HV Chapter 5 : General Radio Operation 5.5.3 Receiving and Responding to a Telephone Call (Trunking Only) This feature allows you to receive calls similar to standard phone calls from a landline phone. When and where to use: When you receive a Telephone Call, you hear a telephone-type ringing and the LED blinks green. The display shows Phone call and the call received icon blinks.
68012004058-HV Chapter 5 : General Radio Operation 5.6.2 Making a Private Call (Trunking Only) When and where to use: This feature allows you to send an individual Call Alert or page if there is no answer from the target radio. Procedure: 1 Perform one of the following actions: •...
68012004058-HV Chapter 5 : General Radio Operation • Press the Menu Select button directly below LNum to go to the last number dialed. • to the required ID. • Use the keypad to enter the required ID. 3 Press the PTT button to initiate the Private Call. The display shows Calling...
68012004058-HV Chapter 5 : General Radio Operation allows you to bypass the repeater and connect directly to another radio. The transmit and receive frequencies are the same. Procedure: Perform one of the following actions: • Press the preprogrammed Repeater/Direct switch to toggle between talkaround and repeater mode.
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68012004058-HV Chapter 5 : General Radio Operation When and where to use: Your radio may be preprogrammed to receive Private-Line ® (PL) calls. Procedure: 1 Momentarily press the Monitor button to listen for activity. The Carrier Squelch indicator appears on the display. 2 Press and hold the Monitor button to set continuous monitor operation.
SecureNet allows you to perform secured communications on an Analog or Motorola Data Communication (MDC) channel. P25 Digital Vehicular Repeater System Motorola Solutions offers an MSI Certified APX compatible, third party, P25 Digital Vehicular Repeater System (DVRS). This provides low-cost portable radio coverage in areas where only mobile radio coverage is available.
68012004058-HV Chapter 6 : Additional Performance Enhancement DVRS can also work with SmartConnect to use broadband coverage for the in-vehicle mobile. Portable radios communicate through the in-vehicle mobile to the system through the LTE, Satellite, or Wi-Fi connection. This extends the system coverage when you are away from the vehicle. Conventional Talkgroup and Radio Scan Enhancements Enhancements have been made to the Conventional Talkgroup at the system to improve the Scan feature operation significantly when multiple agencies are using a single conventional radio frequency...
68012004058-HV Advanced Features Chapter 7 Advanced Features This chapter explains the operations of the features available in your radio. Advanced Call Features This chapter explains the operations of the call features available in your radio. 7.1.1 Selective Call (ASTRO Conventional Only) A Selective Call is a call from an individual radio to another individual radio with privacy.
68012004058-HV Chapter 7 : Advanced Features 4 Press and hold the PTT button to start the Selective Call. The display shows the ID of the target radio. 5 Release the PTT button to listen. 6 Press to return to the Home screen. 7.1.2 Talkgroup Call Feature (Conventional Only) This feature allows you to define a group of conventional system users so that they can share the use...
68012004058-HV Chapter 7 : Advanced Features 2 Perform one of the following actions: • to the required status. • Use the keypad to enter a number corresponding to the location in the status list. 3 Press the PTT button to send the status. When the dispatcher acknowledges, you hear four tones and the display shows Ack received.
68012004058-HV Chapter 7 : Advanced Features 7.1.5.1 Classification of Regrouped Radios The dispatcher can classify regrouped radios into Select Enabled or Select Disabled categories. Select Enabled Select-enabled radios are free to change to any available channel, including the dynamic- regrouping channel, once you have selected the dynamic-regrouping position. Select Disabled Select-disabled radios cannot change channels while dynamically regrouped.
68012004058-HV Chapter 7 : Advanced Features 3 Perform one of the following actions: • Press the Menu Select button below Sel to select. • Press the Menu Select button below Exit to exit. If you have selected one of the Dynamic Zone Channels list, the display returns to Home screen with the selected <# Dynamic Zone Channels>...
68012004058-HV Chapter 7 : Advanced Features You can cancel this operation at this step by pressing the Menu Select button directly below Cncl to return to Search Options screen. The display shows Searching..Once found, the display shows Channel updated. If the radio is triggered to search for an empty entry, the display shows Invalid entry.
68012004058-HV Chapter 7 : Advanced Features • If the radio is not compatible, the radio displays Target radio incompatible. Press the Menu Select button directly below Ok and the radio returns to the previous screen. Once connected, the zone clone status is displayed on the right. 4 Press the Menu Select button directly below Next to accept the source zones selection.
68012004058-HV Chapter 7 : Advanced Features • Call Alert Each entry within Contacts contains the following information: • Call Alias (Name) • Call ID (Number) • Call Type (Icon) • WACN ID (ASTRO 25 Trunking IDs only) • System ID Your radio must be programmed to allow you to add, edit, or delete the contact entries.
68012004058-HV Chapter 7 : Advanced Features to [New Contact] and press the Menu Select button directly below Sel . to Name and press the Menu Select button directly below Edit. The display shows Edit name and a blinking cursor appears. 4 Use the keypad to enter the name and press the Menu Select button directly below Ok once you have entered the name.
68012004058-HV Chapter 7 : Advanced Features 7.3.4 Adding a Contact to a Call List Procedure: to Cnts and press the Menu Select button directly below Cnts . The entries are alphabetically sorted. to the entry you want to add and press the Menu Select button directly below Optn . to Add to CallLst and press the Menu Select button directly below Sel .
68012004058-HV Chapter 7 : Advanced Features to the entry you want to edit and press the Menu Select button directly below Optn . to Edit and press the Menu Select button directly below Sel . to the entry alias you wish to change and press the Menu Select button directly below Edit .
68012004058-HV Chapter 7 : Advanced Features 7.3.7 Viewing Details of a Contact Procedure: to Cnts and press the Menu Select button directly below Cnts . The entries are alphabetically sorted. to the entry you want to view and press the Menu Select button directly below Optn .
68012004058-HV Chapter 7 : Advanced Features • Long press the preprogrammed Scan List Programming button (side button). • Move the preprogrammed Scan List Programming switch to programming position. • to ScnL then press the Menu Select button directly below ScnL . The display shows the lists that can be changed.
68012004058-HV Chapter 7 : Advanced Features • Use the 16-Position Select knob to select another scan list member. 5 Press to exit scan list programming and return to the Home screen. 7.4.5 Viewing and Changing the Priority Status Procedure: Perform one of the following actions: •...
68012004058-HV Chapter 7 : Advanced Features 7.5.2 Making a Dynamic Priority Change (Conventional Scan Only) When and where to use: While the radio is scanning, the dynamic priority change feature allows you to temporarily change any channel in a scan list (except for the Priority-One channel) to the Priority-Two channel. This change remains in effect until scan is turned off.
68012004058-HV Chapter 7 : Advanced Features Depending on how your radio is programmed, if there is no answer after the maximum ring time or when you press the PTT button for an Enhanced Private Call, the radio automatically sends a call alert page.
68012004058-HV Chapter 7 : Advanced Features If the call alert page is not acknowledged, you hear a low tone and the display shows No acknowledge. Press the Menu Select button directly below Ok to return to the main screen of Contacts. •...
68012004058-HV Chapter 7 : Advanced Features d. To return to the Home screen, press the Menu Select button directly below Exit, press or the PTT button. • Viewing recent calls using the radio menu: to Rcnt. b. Press the Menu Select button directly below Rcnt to access the Recent Calls feature screen.
68012004058-HV Chapter 7 : Advanced Features 7.7.3.1 Saving and Playback Calls When and where to use: Perform one of the following to save and play back the recorded calls. You can use the options interchangeably depending on your preference and the programmed functions. Procedure: •...
68012004058-HV Chapter 7 : Advanced Features Radio auto playback the most recent incoming call followed by saved calls in chronological order. Radio displays the playback status. NOTE: Received call overwrites the ongoing record playback. User can short press the programmable button within three seconds to continue the playback and ignore the receiving call.
68012004058-HV Chapter 7 : Advanced Features 4 Release PTT to listen. 7.10 Emergency Operation The Emergency feature is used to indicate a critical situation. An emergency signal overrides any other communication over the selected channel. Your radio supports the following Emergency modes: •...
68012004058-HV Chapter 7 : Advanced Features Scenario Outcome If you change to a channel or mode with Emer- the Emergency Alarm and/or Emergency Call gency capability while in Emergency operation, continues on the new channel or mode. If the radio is out-of-range of the system or the your radio shows the following indications: emergency alarm is not acknowledged, •...
68012004058-HV Chapter 7 : Advanced Features 7.10.5 Remote Emergency The Remote Emergency feature allows you to remotely launch the emergency feature on a target radio. You can send the Remote Emergency request to radios from recently transmitted or received calls that are stored.
68012004058-HV Chapter 7 : Advanced Features If your radio receives acknowledgment, your radio displays a positive notification. If your radio does not receive acknowledgment from the target radio, your radio displays a negative notification. 7.10.5.3 Manually Refreshing the Remote Emergency List Procedure: 1 Press the programmed Remote Emergency button.
68012004058-HV Chapter 7 : Advanced Features 7.10.7 Sending an Emergency Call (Trunking Only) When and where to use: This feature gives your radio priority access to a talkgroup. Procedure: 1 Press the preprogrammed Emergency button. One of the following scenarios occurs: •...
68012004058-HV Chapter 7 : Advanced Features 7.10.9 Sending an Emergency Alarm with Emergency Call When and where to use: This feature gives your radio priority access on a channel for conventional system, and to a talkgroup for trunking system. Procedure: 1 Press the preprogrammed Emergency button.
68012004058-HV Chapter 7 : Advanced Features If unsuccessful, a tone sounds to indicate that the selected channel does not support emergency and rejects to launch emergency mode. 2 The microphone remains active for the hot mic time specified in your radio's codeplug programming.
68012004058-HV Chapter 7 : Advanced Features The radio must stay in this condition for a programmed period before the Emergency Alarm or Call is activated. NOTE: Because Man Down (Fall Alert) may be triggered accidentally, consider the following scenarios when using your radio: •...
68012004058-HV Chapter 7 : Advanced Features 7.12.3 Exiting Fall Alert Procedure: To exit Fall Alert mode, press Clr. 7.12.4 Reinitiating Fall Alert Procedure: To reinitiate Fall Alert after exiting Emergency Operation, perform one of the following actions: • Return the radio to a vertical position. •...
68012004058-HV Chapter 7 : Advanced Features d. Press Sel to confirm the displayed channel. One of the following scenarios occur: • In ARS Server Mode, the display shows the zone and ARS server channel. • In ARS Non-Server Mode, the display shows the zone and ARS non-server channel. •...
68012004058-HV Chapter 7 : Advanced Features • If the user name is invalid, login fails and the user login failure indicator (IP indicator) icon blinks. The display also shows Login failed. • If the PIN is invalid, login fails and the user login failure indicator (IP indicator) icon blinks. The display also shows Login failed.
68012004058-HV Chapter 7 : Advanced Features 7.14.1 Accessing the Messaging Features Procedure: 1 Perform one of the following actions: • Press the Data Feature button or the preprogrammed TMS Feature button to access the TMS feature screen. • Press and hold the Data Feature button or the preprogrammed TMS Feature button to access the Inbox.
68012004058-HV Chapter 7 : Advanced Features If the message is not sent, you hear a low tone, the display shows Send failed and returns to the main TMS screen. NOTE: You can append a priority status and/or a request reply to your message. Priority Status and Request Reply for New Text Messages on page 84 for more information.
68012004058-HV Chapter 7 : Advanced Features The display shows the Send Message screen and Sending msg. If the message is sent, you hear a tone and the display shows Msg sent. If the message is not sent, you hear a low tone, the display shows Send failed and returns to the main TMS screen.
68012004058-HV Chapter 7 : Advanced Features to Req Reply and press the Menu Select button directly below Sel to request for a reply. The request reply icon appears beside the normal message icon on the label bar. 7.14.4.4 Removing a Request Reply from a Text Message Prerequisites: Ensure that an outgoing message is composed to allow you to perform this procedure.
68012004058-HV Chapter 7 : Advanced Features 7.14.4.7 Receiving a Text Message When and where to use: NOTE: When you receive a message that is flagged with the Request Reply icon, you must manually respond to the sender that you have received the message. The system does not automatically send a notification to acknowledge that the message was received.
68012004058-HV Chapter 7 : Advanced Features 7.14.4.9 Replying to a Received Text Message When and where to use: NOTE: The original date and time stamp, address, and message content is automatically appended to the reply message. Procedure: to the required aliases or ID and press the Menu Select button below Sel to view the message.
68012004058-HV Chapter 7 : Advanced Features to the required text message and press the Menu Select button below Sel to view the message. • Select Edit to edit the message before sending it. • Select Del to delete the message. •...
ASTRO 25 Advanced Messaging Solution The ASTRO 25 Advanced Messaging Solution allows you to quickly send and receive messages and run database queries directly from your data-enabled Motorola Solutions two-way radios. Federal mandate requires Two-Factor Authentication when querying Federal and State databases.
68012004058-HV Chapter 7 : Advanced Features 7.15.1 Two-Factor Authentication This feature allows you to log in and authenticate yourself with a username, unit ID, password, and passcode. The user login feature enables the recipient of your message to identify you as the sender by assigning a username to your message.
68012004058-HV Chapter 7 : Advanced Features 4 Enter your password when you see a blinking cursor. 5 Press the Menu Select button directly below Logn or Ok. If only one-factor is enabled, the display shows 1F logged at the status. The login operation is complete.
68012004058-HV Chapter 7 : Advanced Features Procedure: 1 Perform one of the following actions: • To access this feature using the preprogrammed button, press the preprogrammed TMS Query button and proceed to step • To access this feature using the menu, proceed to the next step. to TMS and press the Menu Select button directly below TMS to access the TMS feature screen.
68012004058-HV Chapter 7 : Advanced Features When you receive a query, you hear a unique, high-pitched chirp and the display shows the message icon flagged with “Priority”. The display shows momentary New msg. Procedure: To access the Inbox, press and hold the Data Feature button or the preprogrammed TMS Feature button or press the Menu Select button directly below TMS.
68012004058-HV Chapter 7 : Advanced Features 7.16.3 Managing Encryption This chapter explains the encryption feature on your radio. 7.16.3.1 Loading Encryption Keys Prerequisites: • Refer to the Key Variable Loader (KVL) manual for equipment connections and setup. Procedure: 1 Attach the KVL to your radio. The display shows Keyloading and all other radio functions, except for power down, backlight, and volume, are locked out.
68012004058-HV Chapter 7 : Advanced Features 4 Perform one of the following actions: • Press the Menu Select button directly below Sel to save the newly selected key and return to the Home screen. • Press , the PTT button, or the Menu Select button directly below Exit. •...
68012004058-HV Chapter 7 : Advanced Features to the desired encryption key or use the keypad to enter the number of the desired key. c. Press the Menu Select button directly below Optn . The display shows the available key erase options. to the required option and press the Menu Select button directly below Sel .
68012004058-HV Chapter 7 : Advanced Features 7.17 Radio Lock This Radio Lock feature allows you to lock your radio with a password for security. The default password is 0123456789. When you turn on your radio for the first time, you must use the default password to unlock the radio.
68012004058-HV Chapter 7 : Advanced Features 8 Press the Menu Select button directly below Ok . 9 Re-enter the new password. 10 Press the Menu Select button directly below Ok . The password is updated. If the two passwords do not match, repeat step 5 through step...
68012004058-HV Chapter 7 : Advanced Features 7.18.1 Radio Stun This feature allows you to stun another radio by sending an Over-The-Air command using the menu on your radio. This feature prevents an unauthorized user from using the radio. Once the radio is stunned, a password is required to reactivate the stunned radio.
68012004058-HV Chapter 7 : Advanced Features 7.18.2.1 Using Remote Kill to Kill Another Radio When and where to use: Remote Kill allows you to render another radio inoperable by sending an over-the-air command using the menu on your radio. Procedure: to Kill.
68012004058-HV Chapter 7 : Advanced Features 7.20 Location NOTE: The Location feature is addressed as Global Positioning System (GPS) across the manual as the naming convention of the buttons and strings remain the same as the legacy feature of GPS. The availability and accuracy of this location information and the calculation duration can vary depending on the environment in which you are using the GPS feature.
68012004058-HV Chapter 7 : Advanced Features The following GPS location formats are available: • Lat/Long (DD) • Lat/Long (DDM) • Lat/Long (DMS) • UTM/UCS • SLD99 • MGRS NOTE: When you send your location to another radio, the receiving radio displays the location in its selected format.
68012004058-HV Chapter 7 : Advanced Features 5 To return to the Home screen, press , the PTT button, the preprogrammed GPS button or the Menu Select button directly below Exit. 7.20.5 Selecting Location Format Procedure: to Loc. 2 Press the Menu Select button directly below Loc. 3 Press the Menu Select button directly below Optn.
68012004058-HV Chapter 7 : Advanced Features 7.20.7 Viewing a Saved Waypoint Prerequisites: Ensure your radio shows the current location on the screen. Procedure: 1 Press the Menu Select button directly below Optn. to Waypoints and press the Menu Select button directly below Sel. The display shows a list of waypoints.
68012004058-HV Chapter 7 : Advanced Features 7.20.9 Editing the Coordinates of a Waypoint When and where to use: NOTE: You can only edit preprogrammed coordinates of Home and Destination. Ensure that your radio shows the current location on the screen. Procedure: 1 Press the Menu Select button directly below Optn.
68012004058-HV Chapter 7 : Advanced Features to Waypoints and press the Menu Select button directly below Sel . The display shows a list of waypoints. 3 Perform one of the following actions: • to the required saved waypoint, and press the Menu Select button directly below to Edit name and press the Menu Select button directly below Del.
68012004058-HV Chapter 7 : Advanced Features 7.20.13 Location Feature in Emergency Mode When the Emergency feature is activated, the radio exits the Location menu and returns to the Home screen. You can view the channel that triggers the emergency signal. You can reenter the Location menu while still in Emergency mode as long as Silent Emergency is not activated.
68012004058-HV Chapter 7 : Advanced Features Any new text messages received at Geofence are displayed immediately on the radio display. NOTE: If the radio is set up in DVRS, only mobile radio is supported for this feature. 7.21.1 Entering the Geofence Area Prerequisites: The Voice Announcement and TMS display in this feature are optional.
68012004058-HV Chapter 7 : Advanced Features 7.21.3 Entering Mission Critical Geofence When and where to use: When the radio enters the predefined Geofence area, the radio displays <Geofence Alias> with the intelligent backlight and you hear a Voice Announcement. Zone and channel alias of the Geofence area is displayed.
68012004058-HV Chapter 7 : Advanced Features 7.22.2 Imbalanced Coverage Imbalanced coverage occurs when the radio is able to receive the control channel but is unable to transmit back to the system. The radio generates a periodic tone and displays No Comms. 7.22.3 Out-of-Range Radio Your radio can no longer lock onto a control channel when out-of-range from the system.
Wireless Technology ® This feature allows your radio to extend its functionality by connecting to external proprietary Motorola Solutions accessories. Use Motorola Solutions proprietary Mission Critical Wireless (MCW) devices with APX radios during Mission Critical operations. Other Bluetooth devices may or may not meet the mission critical standard.
Obstacles that can cause an obstruction in the line-of-sight include trees, buildings, mountains, cars, and others. For high degree of reliability, Motorola Solutions recommends to NOT separate the radio and the accessory. At the fringe areas of reception, both voice and tone quality will start to sound "garbled" or "broken". To correct this problem, simply position the accessory and radio closer to each other (within the 10 meter defined range) to re-establish clear audio reception.
68012004058-HV Chapter 7 : Advanced Features • To accept, press the Menu Select button below Ok. • To reject, press the Menu Select button below Cncl. Your radio only supports HSP, DUN, PAN, and SPP Bluetooth profiles. When the pairing timer expires, the display shows <Device Friendly Name> pair canceled and return to Home screen.
68012004058-HV Chapter 7 : Advanced Features 2 Press Ok to continue pairing the radio and the device. The pairing process can be canceled by pressing the Menu Select button below Cncl. If successful, the display shows Pairing in progress,<Device Friendly Name>...
68012004058-HV Chapter 7 : Advanced Features 7.23.3 Viewing and Clearing the Bluetooth Device Information Procedure: to BT. Press the Menu Select button directly below BT to access the Bluetooth feature screen. to Devices. Once the display highlights the Devices, the display shows XX connected alternates with XX paired.
68012004058-HV Chapter 7 : Advanced Features • Press the Menu Select button directly below Ok to save the new Friendly Name and return to the Bluetooth feature screen. 7.23.5 Responder Alert Sensors Responder alert sensors allow the radio to send an over-the-air (OTA) notification when the radio receives the holster sensor event.
68012004058-HV Chapter 7 : Advanced Features • If the timer expires without an event, a tone sounds, the radio switches the sensor to enabled state, and clears the sensor status from the display. • If the preprogrammed Sensor button or the preprogrammed Menu Select button is long- pressed, the over-the-air (OTA) sensor notification is enabled.
68012004058-HV Chapter 7 : Advanced Features • Press the Menu Select button below Rej to reject the request to upgrade. One of the following scenarios occurs: • If you choose to accept, the display shows Programming Dont power off to indicate that the upgrade is about to begin.
68012004058-HV Chapter 7 : Advanced Features 7.26.1 Sending SSA Notification to Single Site Procedure: to SSA. 2 Press the Menu Select button directly below SSA. The display shows the Site Alert screen. to Start Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen.
68012004058-HV Chapter 7 : Advanced Features to select the desired Alert Alias and press the Menu Select button directly below Send. The display shows Sending req. If radio is out of range, roaming to a foreign system or in a failsoft situation, the display shows Req failed.
68012004058-HV Chapter 7 : Advanced Features 2 Press the Menu Select button directly below SSA. The display shows the Site Alert screen. to Start Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen. to [All Avail] and press the Menu Select button directly below Sel.
68012004058-HV Chapter 7 : Advanced Features 7.26.6 Stopping SSA Notification of a Single Site by Manual Entry Procedure: to SSA. 2 Press the Menu Select button directly below SSA. The display shows the Site Alert screen. to Stop Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen.
68012004058-HV Chapter 7 : Advanced Features 5 To return to the Home screen, press the Menu Select button directly below Exit. The SSA Alert for all sites stop. 7.26.8 Stopping SSA Notification of All Available Sites Procedure: to SSA. 2 Press the Menu Select button directly below SSA. The display shows the Site Alert screen.
68012004058-HV Chapter 7 : Advanced Features The display shows Low power and the low power icon or the display shows High power and the high power icon. 7.27.2 Selecting a Radio Profile When and where to use: This feature allows you to manually switch the visual and audio settings of the radio.
68012004058-HV Chapter 7 : Advanced Features The secondary speaker also has a "whisper" mode with a modified volume taper for quieter modes of operation. NOTE: If an external speaker or microphone accessory is attached to the radio, neither internal speaker is operational as audio is routed to the accessory. Do one of the following to select the audio speaker.
68012004058-HV Chapter 7 : Advanced Features 7.27.6 Locking and Unlocking the Keypad and Controls You can lock your radio keypad, programmable buttons, and knob or knobs to avoid inadvertent entry. Check with your dealer or qualified technician for best selection to suit your usage. Procedure: 1 Toggle the preprogrammed Keypad/Control Lock button to on.
68012004058-HV Chapter 7 : Advanced Features 7.27.9 Using the Time-Out Timer When and where to use: This feature turns off the transmitter of your radio. You cannot transmit longer than the preset timer setting. If you attempt to do so, the radio automatically stops your transmission, and you hear a talk-prohibit tone.
68012004058-HV Chapter 7 : Advanced Features • Press the Menu Select button directly below Ok once you have finished to save your changes and return to the Home screen. • Press the Menu Select button directly below Cncl to discard all changes and return to the Home screen.
68012004058-HV Chapter 7 : Advanced Features Option Result Digital Carrier-Operated Squelch You hear all digital traffic. Normal Squelch You hear any digital traffic having the correct network access code. Selective Switch You hear any digital traffic having the correct network access code and correct talkgroup. 7.27.12.1 Using Conventional Squelch Operation Features Procedure:...
68012004058-HV Chapter 7 : Advanced Features 7.27.15 Smart PTT (Conventional Only) Smart PTT is a per-personality, programmable feature used to keep radio users from talking over other radio conversations. When Smart PTT is enabled in your radio, you cannot transmit on an active channel.
68012004058-HV Chapter 7 : Advanced Features • Press the Transmit Inhibit programmable button. NOTE: If the user has disabled TX Inhibit using the menu and then moves the switch to the position where TX Inhibit is enabled, the new value overwrites the menu value. The display shows Tx inhibit on.
68012004058-HV Chapter 7 : Advanced Features • MFK Secondary Function • DSP Version • KG (Secure Algorithm) • Serial Number • Flash Size and Type • RF Band(s) • Processor Version • Option Board Serial Number (optional) • Option Board Software Version (optional) •...
68012004058-HV Chapter 7 : Advanced Features • Press the Menu Select button directly below Back to return to the previous screen. • Press to return to the Home screen. 7.27.17.3 Viewing the Control Assignments When and where to use: This feature displays the programmable radio functions assigned to the controls of your radio for the currently selected channel.
The radio displays Radio Param and Zn/Ch Param. 7.27.18.2 Changing Password (Optional) Radios from the Motorola Solutions factory are provisioned with a blank password. Prerequisites: To access the protected channels, press OK when the Enter Old Password prompts you to change the password.
68012004058-HV Chapter 7 : Advanced Features Procedure: 1 Press EDIT. 2 Enter the old password. 3 Enter the new password. 4 To accept the entry, enter the new password again. 7.27.18.3 Selecting a Channel within a Zone Procedure: 1 Press to FPP and press the Menu Select button directly below FPP.
68012004058-HV Chapter 7 : Advanced Features 7.27.18.5 Editing Parameters When and where to use: Use the keypad to enter the numeric digits. Each key can generate different characters of the alphabet through multiple presses of the same key. For all parameters except Chan Name, Zone Name, Top Chan Name and Top Zone Name the buttons increment or decrement the selected value by scrolling through the valid entries.
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68012004058-HV Chapter 7 : Advanced Features Parameter Editing Keys Value MPL Enable Disabled/Rx /Tx/All Scan List None/Scan List 1, 2, 3,... Zone Name Use keypad to enter numbers and alphabet characters. For more informa- tion, see Text Entry Icons on page Top Chan Name Top Zone...
68012004058-HV Chapter 8 : Accessories Chapter 8 Accessories Not all accessories are FCC certified to operate with all radio models, band splits, or both. See the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility.
Furthermore, Motorola Solutions reserves the right to change any products to improve readability, function, or design. Motorola Solutions does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.
Before using the radio, read the RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola Solutions-approved antennas, batteries, and other accessories, visit the following website: https://www.motorolasolutions.com Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
Applying for Canadian License The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply with rules and regulations of the Federal Government's department of Industry Canada. Industry Canada requires that all operators using Private Land Mobile frequencies obtain a radio license before operating their equipment.
68012004058-HV Maritime Radio Use in the VHF Frequency Range Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Emergency Channel If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard. Transmit the following information, in this order: 1 “MAYDAY, MAYDAY, MAYDAY.”...
68012004058-HV Maritime Radio Use in the VHF Frequency Range in the semiduplex mode on the two frequency channels specified in the table below. NOTE: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.
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68012004058-HV Maritime Radio Use in the VHF Frequency Range 156.075 160.675 156.125 160.725 156.175 160.775 156.225 160.825 156.275 160.875 156.325 160.925 67** 156.375 156.375 156.425 156.425 156.475 156.475 156.575 156.575 156.625 – 156.675 156.675 156.725 156.725 77** 156.875 – 156.925 161.525 156.975 161.575...
68012004058-HV Maritime Radio Use in the VHF Frequency Range Declaration of Compliance for the Use of Distress and Safety Frequencies The radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies specified in RSS-182 Section 7.3.
Product Accessories One (1) Year MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.
68012004058-HV Limited Warranty made only at the designated MOTOROLA SOLUTIONS repair depot. Local services are not included. MOTOROLA SOLUTIONS will pay for outbound shipping via MOTOROLA SOLUTIONS'S normal shipping methods. II. GENERAL PROVISIONS: This warranty sets forth the full extent of MOTOROLA SOLUTIONS'S responsibilities regarding the Product.
You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service. If you have any queries, please call Motorola Solutions Australia at 1800 457 439. You may also visit our website: https://www.motorolasolutions.com/en_xa/support.html...
Automatic Registration Service ASTRO 25 Motorola Solutions standard for wireless digital trunked communications. ASTRO conventional Motorola Solutions standard for wireless analog or digital conventional communications. Autoscan A feature that allows the radio to automatically scan the members of a scan list. Bluetooth Bluetooth is an open wireless technology standard for exchanging data over short distances from fixed and mobile devices with high levels of security.
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68012004058-HV Glossary Channel A group of characteristics, such as transmit/receive frequency pairs, radio parameters, and encryption encoding. Control Channel In a trunking system, one of the channels that is used to provide a continuous, two-way/data- communications path between the central controller and all radios on the system. Conventional Typically refers to radio-to-radio communications, sometimes through a repeater.
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It can also trigger Emergency Alarm the Post-Alert Timer is not cancelled. Mission Critical Wireless. Motorola Solutions Digital Communications. Menu Entry A software-activated feature shown at the bottom of the display. Selection of a feature is...
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68012004058-HV Glossary Monitor Check channel activity by pressing the Monitor button. If the channel is clear, you hear static. If the channel is in use, you hear conversation. It also serves as a way to check the volume level of the radio, since the radio “opens the squelch”...
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68012004058-HV Glossary Push-to-Talk PTT-The switch or button usually located on the left side of the radio which, when pressed, causes the radio to transmit. When the PTT is released, the unit returns to receive operation. Radio Frequency RF-The portion of the electromagnetic spectrum between audio sound and infrared light (approximately 10 kHz to 10 GHz).
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68012004058-HV Glossary The automatic sharing of communications paths between a large number of users. Allows users to share a smaller number of frequencies because a repeater or communications path is assigned to a talkgroup for the duration of a conversation. Trunking Priority Monitor scan list A scan list that includes talkgroups that are all from the same trunking system.