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E20537 Revised Edition V2 / August 2022 E-Manual...
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Warranty Statement, up to the listed contract price of each product. ASUS will only be responsible for or indemnify you for loss, damages or claims based in contract, tort or infringement under this Warranty Statement.
Table of Contents About this manual .....................7 Conventions used in this manual ................8 Icons ............................ 8 Typography ........................8 Safety precautions .....................9 Using your Notebook PC ....................9 Caring for your Notebook PC ..................10 Proper disposal ........................ 11 Battery safety information...................
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Chapter 3: Working with Windows Starting for the rst time ..................46 Start menu ........................47 Windows apps ......................49 Working with Windows apps ..................50 Customizing Windows apps ..................50 Task view ........................52 Widgets .........................53 Snap feature ........................55 Snap hotspots ........................55 Action Center ......................57 MyASUS Splendid ......................59 Other keyboard shortcuts ..................61...
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Chapter 4: Power-On Self-Test (POST) The Power-On Self-Test (POST) ................70 Using POST to access BIOS and Troubleshoot............70 BIOS ..........................70 Accessing BIOS ........................ 70 Recovering your system ..................71 Performing a recovery option ..................72 Tips and FAQs Useful tips for your Notebook PC ................76 Hardware FAQs ......................78 Software FAQs ......................81 Appendices...
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EU RoHS..........................90 Japan JIS-C-0950 Material Declarations ..............90 India RoHS ......................... 90 Vietnam RoHS ........................91 ASUS Recycling/Takeback Services ................91 Rechargeable Battery Recycling Service in North America......91 Ecodesign Directive ....................... 91 ENERGY STAR Quali ed Product ................92 EPEAT Registered Products ..................
About this manual This manual provides information about the hardware and software features of your Notebook PC, organized through the following chapters: Chapter 1: Hardware Setup This chapter details the hardware components of your Notebook Chapter 2: Using your Notebook PC This chapter shows you how to use the di erent parts of your Notebook PC.
Conventions used in this manual To highlight key information in this manual, some text are presented as follows: IMPORTANT! This message contains vital information that must be followed to complete a task. NOTE: This message contains additional information and tips that can help complete tasks.
Safety precautions Using your Notebook PC This Notebook PC should only be used in environments with ambient temperatures between 5°C (41°F) and 35°C (95°F). Refer to the rating label on the bottom of your Notebook PC and ensure that your power adapter complies with this rating.
Caring for your Notebook PC Disconnect the AC power and remove the battery pack (if applicable) before cleaning your Notebook PC. Use a clean cellulose sponge or chamois cloth dampened with warm water or a solution with low concentration of nonabrasive detergent. Remove any extra moisture from your Notebook PC using a dry cloth.
Do not use your Notebook PC near gas leaks. Do not place active electronic devices close to your Notebook PC to avoid electromagnetic wave interference to the display panel. Do not use this Notebook PC for cryptocurrency mining (consuming a vast amount of electricity and time to gain convertible virtual currency) and/or related activities.
Battery safety information Battery protection • Frequently charging a battery under high voltage may shorten the battery life. To protect the battery, once the battery is fully charged, the system may stop charging when the battery power is between 90% and 100%. NOTE: The level at which the battery resumes charging is usually set between 90% and 99%.
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Standard battery care • If you are not using your device for a long period of time, ensure to charge the battery power to 50% then power o your device and disconnect the AC power adapter. Recharge the battery power to 50% every three months to avoid over-discharging and prevent damage to the battery.
Getting to know your Notebook PC Top View NOTE: The keyboard's layout may vary per region or country. The Notebook view may also vary in appearance depending on the Notebook PC model. 15” model Notebook PC E-Manual...
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Array microphones The array microphones feature echo canceling, noise suppression, and beam forming functions for better voice recognition and audio recording. Webcam shield This allows you to cover the camera lens of your Notebook PC. Camera The built-in camera allows you to take pictures or record videos using your Notebook PC.
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Microphone o indicator This indicator lights up when the microphone is turned o . Keyboard The keyboard provides full-sized QWERTY keys with a comfortable travel depth for typing. It also enables you to use the function keys, allows quick access to Windows, and controls other multimedia functions.
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Power button Press the power button to turn your Notebook PC on or o . You can also use the power button to put your Notebook PC to sleep or hibernate mode and wake it up from sleep or hibernate mode. In the event that your Notebook PC becomes unresponsive, press and hold the power button for at least ten (10) seconds until your Notebook PC shuts down.
Notebook PC. The battery pack cannot be disassembled. • Purchase components from authorized retailers to ensure maximum compatibility and reliability. Consult an ASUS service center or authorized retailers for product service or assistance on proper disassembly or assembly of the product.
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Air vents The air vents allow cool air to enter and warm air to exit the Notebook PC. WARNING! Ensure that paper, books, clothing, cables, or other objects do not block any of the air vents or else overheating may occur.
Right View Headphone/Headset/Microphone jack This port allows you to connect ampli ed speakers or headphones. You can also use this port to connect your headset or an external microphone. USB 3.2 Gen 1 Type-C® port The USB 3.2 (Universal Serial Bus 3.2) Gen 1 Type-C® port provides a transfer rate of up to 5 Gbit/s and is backward compatible to USB 2.0.
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HDMI output port This port allows you to connect your Notebook PC to another HDMI-compatible device for le sharing or extending your display monitor. Power (DC) input port Insert the bundled power adapter into this port to charge the battery pack and supply power to your Notebook PC. WARNING! The adapter may become warm to hot while in use.
Left View USB 2.0 port The USB (Universal Serial Bus) port is compatible with USB 2.0 or USB 1.1 devices such as keyboards, pointing devices, ash disk drives, external HDDs, speakers, cameras and printers. Status indicators The status indicators help identify the current hardware status of your Notebook PC.
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Two-color battery charge indicator The two-color LED provides a visual indication of the battery’s charge status. Refer to the following table for details: Color Status The Notebook PC is plugged to Solid White a power source and the battery power is between 95% and 100%.
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Air vents The air vents allow cool air to enter and warm air to exit the Notebook PC. WARNING! Ensure that paper, books, clothing, cables, or other objects do not block any of the air vents or else overheating may occur.
Getting started Charge your Notebook PC Connect the DC power connector into your Notebook PC’s power (DC) input port. Plug the AC power adapter into a 100V~240V power source. Charge the Notebook PC for 3 hours before using it in battery mode for the rst time.
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WARNING! Read the following precautions for your Notebook PC’s battery: • Only ASUS-authorized technicians should remove the battery inside the device (for non-removable battery only). • The battery used in this device may present a risk of re or chemical burn if removed or disassembled.
Using the touchpad Moving the pointer You can tap anywhere on the touchpad to activate its pointer, then slide your nger on the touchpad to move the pointer onscreen. Slide horizontally Slide vertically Slide diagonally Notebook PC E-Manual...
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One- nger gestures Tap/Double-tap • Tap an app to select it. • Double-tap an app to launch it. Drag and drop Double-tap an item, then slide the same nger without lifting it o the touchpad. To drop the item to its new location, lift your nger from the touchpad.
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Left-click Right-click • Click an app to select it. Click this button to open the right- click menu. • Double-click an app to launch it. NOTE: The areas inside the dotted line represent the locations of the left mouse button and the right mouse button on the touchpad. Two- nger gestures Tap two ngers on the touchpad to simulate the right-click function.
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Two- nger scroll (up/down) Two- nger scroll (left/right) Slide two ngers to scroll up or Slide two ngers to scroll left or down. right. Zoom out Zoom in Bring together your two ngers Spread apart your two ngers on on the touchpad. the touchpad.
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Drag and drop Select an item then press and hold the left button. Using your other nger, slide on the touchpad to drag the item, lift your nger o the button to drop the item. Three- nger gestures Tap three ngers on the touchpad to launch the function you selected in Settings.
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Swipe left/Swipe right If you opened multiple apps, swipe three ngers left or right to switch between these apps. Swipe up Swipe down Swipe up to see an overview of all Swipe down to show the desktop. the apps currently opened. Notebook PC E-Manual...
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Four- nger gestures Tap four ngers on the touchpad to launch the function you selected in Settings. Notebook PC E-Manual...
Using the keyboard HotKeys The HotKeys on your Notebook PC’s keyboard can trigger the following commands: Turns the speaker on or o Turns the speaker volume down Turns the speaker volume up Decreases display brightness Increases display brightness Enables or disables the touchpad Adjusts brightness for the backlit keyboard* Toggles the display mode NOTE: Ensure that the second display is connected to...
Turns the microphone on or o Turns the camera on or o Activates screen capture tool Launches MyASUS Function keys Press to enable or disable the function keys feature. When the function keys feature is enabled, you can also access HotKeys by holding down in combination with the top row keys.
Using the numeric keypad NOTE: The numeric keypad layout may di er by model or territory but the usage procedures remain the same. 15”/16” model A numeric keypad is available on selected Notebook PC models. You can use this keypad for numeric input or as pointer direction keys.
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17” model A numeric keypad is available on selected Notebook PC models. You can use this keypad for numeric input or as pointer direction keys. Press to toggle between using the keypad as number keys or as pointer direction keys. Notebook PC E-Manual...
Starting for the first time When you start your Notebook PC for the rst time, a series of screens appear to guide you in con guring your Windows operating system. To start your Notebook PC for the rst time: Press the power button on your Notebook PC. Wait for a few minutes until the setup screen appears.
Start menu The Start menu is the main gateway to your Notebook PC’s programs, Windows apps, folders, and settings. Change account settings, lock, or Launch an app from the Start menu sign out from your account Launch the Start menu Shut down, restart, or put your Notebook PC to sleep Launch Search...
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Launching the Start menu Position your mouse pointer over the Start icon your desktop then click it. Press the Windows logo key on your keyboard. Opening programs from the Start menu One of the most common uses of the Start menu is opening programs installed on your Notebook PC.
Windows apps These are apps pinned on the Start menu and displayed in tiled-format for easy access. NOTE: Some Windows apps require signing in to your Microsoft account before they are fully launched. Notebook PC E-Manual...
Working with Windows apps Launching Windows apps from the Start menu Position your mouse pointer over the app then click to launch it. Use the arrow keys to browse through the apps. Press to launch an app. Customizing Windows apps You can move, unpin, or pin apps to the taskbar from the Start menu using the following steps: Moving apps...
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Pinning apps to the taskbar Position your mouse pointer over the app and right-click it, then click Pin to taskbar. Use the arrow keys to navigate to the app. Press (on selected models), then select Pin to taskbar. Pinning more apps to the Start menu From All apps, position your mouse pointer over the app you want to add to the Start menu and right-click it, then click Pin to Start.
Task view Quickly switch between opened apps and programs using the Task view feature, you can also use Task view to switch between desktops. Launching Task view Position your mouse pointer over the icon on the taskbar and click it. Press on your keyboard.
Widgets You can launch Widgets for quick access of important info. Launching Widgets Position your mouse pointer over the icon on the taskbar and click it. Press on your keyboard. Notebook PC E-Manual...
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Customizing Widgets Click/Tap the icon, then select Manage interests to change the content that shows up in the Widgets. Notebook PC E-Manual...
Snap feature The Snap feature displays apps side-by-side, allowing you to work or switch between apps. Snap hotspots You can drag and drop apps to these hotspots to snap them into place. Notebook PC E-Manual...
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Using Snap Launch the app you wish to snap. Drag the title bar of your app and drop the app to the edge of the screen to snap. Launch another app and repeat the above steps to snap another app. Launch the app you wish to snap.
Action Center Action Center consolidates noti cations from apps and presents a single place where you can interact with them. It also has a really useful Quick Actions section. Launching Quick Actions Position your mouse pointer over the status icons on the taskbar and click it.
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Launching Noti cations Position your mouse pointer over the date and time on the taskbar and click it. Press on your keyboard. Notebook PC E-Manual...
MyASUS Splendid MyASUS Splendid ensures that all ASUS display panels show identical and accurate colors. You may select Vivid, Eye Care, or Manual Mode beside Normal Mode to adjust the display settings. Normal Mode: Through Gamma and Color temperature •...
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Please refer to the following tips to alleviate eye strain: • Take some time away from the display if working for long hours. It is advised to take short breaks (at least 5 minutes) after around 1 hour of continuous working at the computer. Taking short and frequent breaks is more e ective than a long break.
Other keyboard shortcuts Using the keyboard, you can also use the following shortcuts to help you launch applications and navigate Windows. Launches Start menu Launches Action Center Launches the desktop Launches the File Explorer Launches Settings Launches Connect panel Activates the Lock screen Minimizes all currently active windows Notebook PC E-Manual...
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Launches Search Launches Project panel Opens the Run window Opens Accessibility Opens the context menu of the Start button Launches the magni er icon and zooms in your screen Zooms out your screen Notebook PC E-Manual...
Connecting to wireless networks Wi-Fi Access emails, surf the Internet, and share applications via social networking sites using your Notebook PC’s Wi-Fi connection. IMPORTANT! Airplane mode disables this feature. Ensure that Airplane mode is turned o before enabling the Wi-Fi connection of your Notebook PC.
Bluetooth Use Bluetooth to facilitate wireless data transfers with other Bluetooth- enabled devices. IMPORTANT! Airplane mode disables this feature. Ensure that Airplane mode is turned o before enabling the Bluetooth connection of your Notebook PC. Pairing with other Bluetooth-enabled devices You need to pair your Notebook PC with other Bluetooth-enabled devices to enable data transfers.
Airplane mode Airplane mode disables wireless communication, allowing you to use your Notebook PC safely while in- ight. NOTE: Contact your airline provider to learn about related in- ight services that can be used and restrictions that must be followed when using your Notebook PC in- ight.
Turning your Notebook PC off You can turn o your Notebook PC by doing either of the following procedures: • Launch the Start menu, then select > Shut down to do a normal shutdown. • From the log-in screen, select >...
Putting your Notebook PC to sleep To put your Notebook PC to Sleep mode: • Launch the Start menu, then select > Sleep to put your Notebook PC to sleep. • From the log-in screen, select > Sleep. Press to launch Shut Down Windows. Select Sleep from the drop-down list then select OK.
The Power-On Self-Test (POST) The POST (Power-On Self-Test) is a series of software-controlled diagnostic tests that run when you turn on or restart your Notebook PC. The software that controls the POST is installed as a permanent part of the Notebook PC’s architecture. Using POST to access BIOS and Troubleshoot During POST, you can access the BIOS settings or run troubleshooting options using the function keys of your Notebook PC.
Recovering your system Using recovery options on your Notebook PC allows you to restore the system to its original state or simply refresh its settings to help improve performance. IMPORTANT! Backup all your data les before doing any recovery option on your •...
Advanced startup - Using this option allows you to perform • other advanced recovery options on your Notebook PC such as: Using a USB drive, network connection or Windows recovery DVD to startup your Notebook PC. Using Troubleshoot to enable any of these advanced recovery options: Startup Repair, Uninstall Updates, Startup Settings, UEFI Firmware Settings, Command Prompt, System Restore, and System Image Recovery.
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Select the recovery option you would like to perform. Notebook PC E-Manual...
Update Windows periodically to ensure that your applications have the latest security settings. • Update MyASUS to ensure that you have the latest settings for ASUS exclusive applications, drivers, and utilities. • Use an anti-virus software to protect your data and keep this updated too.
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Product key for your operating systems and other installed applications Backup data Log in ID and password Internet connection information • Visit our support site for troubleshooting and view some of the most frequently asked questions at https://www.asus.com/support. Notebook PC E-Manual...
I turn on the Notebook PC. What should I do? Although these dots normally appear onscreen, they will not a ect your system. If the incident continues and subsequently a ects system performance, consult an authorized ASUS service center. My display panel has an uneven color and brightness. How...
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Notebook PC. • If the problem still exists, contact your local ASUS service center for assistance. Why is my touchpad not working? Press to enable your touchpad.
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What should I do if my Notebook PC’s power adapter gets lost or my battery stops working? Contact your local ASUS service center for assistance. My Notebook PC cannot do keystrokes correctly because my cursor keeps on moving. What should I do? Make sure that nothing accidentally touches or presses on your touchpad while you type on the keyboard.
Notebook PC. • If the problem still exists, contact your local ASUS service center for assistance. What should I do when my screen displays this message: “Remove disks or other media. Press any key to restart.”? You can try doing any of the following suggestions: •...
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• Remove all connected devices to your Notebook PC then restart your system. • If the problem still exists, contact your local ASUS service center for assistance. Why can’t my Notebook PC wake up from sleep mode? • You need to press the power button to resume your last working state.
Federal Communications Commission Interference Statement This device complies with FCC Rules Part 15. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules.
FCC Radio Frequency (RF) Exposure Caution Statement WARNING! Any changes or modi cations not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This device complies with Innovation, Science and Economic Development Canada license exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
UL Safety Notices Required for UL 1459 covering telecommunications (telephone) equipment intended to be electrically connected to a telecommunication network that has an operating voltage to ground that does not exceed 200V peak, 300V peak-to-peak, and 105V rms, and installed or used in accordance with the National Electrical Code (NFPA 70).
Power Safety Requirement Products with electrical current ratings up to 6A and weighing more than 3Kg must use approved power cords greater than or equal to: H05VV-F, 3G, 0.75mm H05VV-F, 2G, 0.75mm TV Notices Note to CATV System Installer—Cable distribution system should be grounded (earthed) in accordance with ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section 820.93, Grounding of Outer Conductive Shield of a Coaxial Cable –...
Nordic Lithium Cautions (for lithium-ion batteries) CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. (English) ATTENZIONE! Rischio di esplosione della batteria se sostituita in modo errato. Sostituire la batteria con un una di tipo uguale o equivalente consigliata dalla fabbrica.
Environmental Regulation ASUS follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASUS product is in line with global environmental regulations. In addition, ASUS disclose the relevant information based on regulation requirements.
Vietnam Circular 30/2011/TT-BCT. Các s n ph m ASUS bán t i Vi t Nam, vào ngày 23 tháng 9 năm2011 tr v sau, đ u ph i đáp ng các yêu c u c a Thông tư 30/2011/TT-BCT c a Vi t Nam.
All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor is automatically set to sleep within 10 minutes of user inactivity;...
Regional notice for Singapore This ASUS product complies with IMDA Standards. Complies with IMDA Standards DB103778 Notices for removable batteries • Risk of explosion if battery is replaced by an incorrect type. • The battery and its component must be recycled or disposed of properly.
The Radio Equipment Regulations 2017 (S.I. 2017/1206). Full text of UKCA declaration of conformity is available at https://www.asus.com/support/. The WiFi operating in the band 5150-5350 MHz shall be restricted to indoor use...