free stats
Dell P8624QT User Manual
  1. Manuals
  2. Brands
  3. Dell Manuals
  4. Touch Panel
  5. P8624QT
  6. User manual
Dell P8624QT User Manual

Dell P8624QT User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Dell P8624QT
User's Guide
Model: P8624QT
Regulatory model: P8624QTt

Advertisement

Table of Contents
loading

Related Manuals for Dell P8624QT

Summary of Contents for Dell P8624QT

  • Page 1 Dell P8624QT User’s Guide Model: P8624QT Regulatory model: P8624QTt...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Using the On-Screen Display (OSD) Menu ....39 Dell Web Management for Displays ..... . . 53...
  • Page 4 FCC Notices (U.S. only) and Other Regulatory Information ..66 Contacting Dell ........66 EU product database for energy label and product information sheet .

  • Page 5: About Your Display

    Package Contents Your display ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your display. Some features may not be available in certain countries.
  • Page 6 Stylus x 2 Remote control holder Wire Saddle x 3 Stylus nib x 2 Power cable (varies by country) Power cable for connecting Optiplex system to display (see Optiplex (Optional)) USB 3.1 upstream cable (enables the USB ports on the display) DP cable (DP to DP) USB Type-C cable About Your Display...

  • Page 7: Product Features

    Quick Setup Guide Product Features The Dell P8624QT display has an active matrix, thin film transistor (TFT), liquid crystal display (LCD), and LED backlight. The display features include: • 217.427 cm (85.60 in.) active area display (Measured diagonally) 3840 x 2160 (16:9 aspect ratio) resolution, plus full-screen support for lower resolutions.

  • Page 8: Identifying Parts And Controls

    Identifying Parts and Controls Front view Label Description Screen drop down touch key IR Lens Power on/off button Power LED indicator Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby Mode. OSD Launcher touch key (For more information, see Operating the Display)
  • Page 9 Optiplex holder Use to hold a Micro Form Factor Optiplex PC. Serial number, Service Tag label, and Website Refer to this label if you need to contact Dell for technical support. Barcode, serial number, and Service Tag label Regulatory label List of approved regulatory labels.
  • Page 10 Side View Label Description HDMI 1 connector HDMI 2 connector Connect your computer with HDMI cable. HDMI 3 connector HDMI 4 connector DP connector Connect your computer with DP cable. USB Type-C/DisplayPort Connect to your computer using the USB Type-C cable. The USB 3.1 Type-C port offer the fastest transfer rate and the alternate mode with DP 1.2 support the maximum resolution of 3840 x 2160 at 60 Hz, PD 20 V/4.5 A, 15 V/3 A,...
  • Page 11 USB 3.1 upstream ports Connect the USB cable that comes with your display to the computer. Once this cable is connected, you can use the USB downstream connectors on the display and the touch screen function on the display. NOTE: Refer to section on “Input sources and USB pairing”.

  • Page 12: Display Specifications

    Display Specifications Screen type Active matrix - TFT LCD Panel Type In-plane switching Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 217.427 cm (85.60 in.) Active Area Horizontal 1895.04 mm (74.60 in.) Vertical 1065.96 mm (41.97 in.) Area 2020036.84 mm (3130.96 in.
  • Page 13 Touch Type InGlass Touch Technology Input Method Bare finger and stylus Interface USB HID Compliant Up to 20 points touch Touch point Up to 4 pens NOTE: Touch Pen and Eraser differentiation ready (functionality subject to application). Support OS Version Touch Eraser Windows...
  • Page 14 Speaker Specifications Speaker rated power 2 x 20 W Frequency Response 120 Hz - 20 kHz Impedance 8 ohm Resolution Specifications Horizontal scan range 30 kHz to 140 kHz (DP/HDMI) Vertical scan range 24 Hz to 75 Hz (DP/HDMI) Maximum preset resolution 3840 x 2160 at 60 Hz Video display capabilities 480p, 576p, 720p, 1080i, 1080p, 2160p...
  • Page 15 Electrical Specifications Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI/USB Type-C signal input support Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 7.0 A (maximum) Output voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ±...
  • Page 16 Physical Characteristics Connector type • DP connector • USB Type-C connector • HDMI connector • Audio line-out • USB 3.1 connector • USB charging port- supplying power of up to 5 V (max 2 A) for connected devices • RJ-45 connector •...
  • Page 17 Environmental Characteristics Compliant Standards • ENERGY STAR certified Monitor • RoHS Compliant • BFR/PVC Free monitor (excluding external cables). • Arsenic-Free glass and Mercury-Free for the panel only. Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating –20°C to 60°C (–4°F to 140°F) Humidity Operating 10% to 80% (non-condensing)
  • Page 18 Pin Assignments DP connector Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(u) ML1(p) ML0(n) ML0(p) CONFIG1/(GND) CONFIG2/(GND) AUX CH (p) DP_Cable Detect AUX CH (n) Hot Plug Detect +3.3 V DP_PWR About Your Display...
  • Page 19 USB Type-C port Signal Signal SSTXp1 SSRXp1 SSTXn1 SSRXn1 VBUS VBUS SBU2 SBU1 VBUS VBUS SSRXn2 SSTXn2 SSRXp2 SSTXp2 About Your Display...
  • Page 20 HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 21 RS232 connector Pin number 9-pin side of the connected signal cable Not Used Not Used About Your Display...
  • Page 22 RJ-45 connector Pin number 12-pin side of the connected signal cable LED2_Y+ LED2_Y- LED2_G+ LED2_G- About Your Display...
  • Page 23 Universal Serial Bus (USB) This section gives you information about the USB ports available on your display. Your computer has the following USB ports: • 3 USB 3.1 upstream • 4 USB 3.1 downstream (1 USB charging port) NOTE: The display’s USB ports work only when the display is on or in standby mode. If you turn off the display and then turn it on, the attached peripherals may take a few seconds to resume normal functionality.

  • Page 24: Plug-And-Play

    During the LCD display manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Display Pixel Policy, see Dell support site at: http:// www.dell.com/support/monitors.

  • Page 25: Setting Up The Display

    Setting Up the Display Connecting Your Display WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your display to the computer: 1. Turn off your computer. 2. Connect the HDMI/DP/USB Type-C/USB cable from your display to the computer. 3.
  • Page 26 • Slide Optiplex holder back into display. External PC connection Connecting the USB cable NOTE: Refer to section on input source and USB pairing. Setting Up the Display...
  • Page 27 Connecting the HDMI cable HDMI HDMI Connecting the DP cable Connecting the USB Type-C cable USB Type-C USB Type-C Setting Up the Display...
  • Page 28 Connecting the Optiplex Connecting the HDMI cable USB 1 HDMI 1 Connecting the DP cable USB 3 Setting Up the Display...

  • Page 29: Wall Mounting

    • Do not attempt to wall mount the Touch Display by yourself. it should be installed by qualified installers. • Recommended Wall Mount for this Display is can be found in the Dell support website at dell.com/support. NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight/load bearing capacity of the product.

  • Page 30: Remote Control

    Remote Control 4. Left Press to move the selection left in OSD menu. 5. Down Press to move the selection down in OSD menu. 6. Menu Press to turn on the OSD menu. 7. Brightness - Press to decrease the Brightness. 8.
  • Page 31 Inserting the batteries in the remote control The remote control is powered by two 1.5 V AAA batteries. To install or replace batteries: 1. Press and then slide the cover to open it. 2. Align the batteries according to the (+) and (–) indications inside the battery compartment.
  • Page 32 Operating range of the remote control Point the top of the remote control toward the LCD display’s remote sensor during button opera- tion. Use the remote control within a distance of about 7 m from remote control sensor or at a hori- zontal and vertical angle of within 30°...

  • Page 33: Magnet Warning Statement

    Magnet Warning Statement Avoid interference with pacemakers. Maintain a minimum of 15 cm (6 in.) between product and pacemakers to avoid potential interference, as recommended by manufacturers and the independent research group. If you have any reason to suspect that your product is interfering with a pacemaker or other medical device, distancing the stylus away immediately and contact the manufacturer of the pacemaker or medical device for guidance.
  • Page 34 Erase nib Stylus writing nib and The smaller diameter tip is meant for writing on the display screen. Hold the stylus similar as to how one would hold a white board marker. • Pen-Palm distance: The distance between the pen tip and the closest part of the palm is 30 mm.
  • Page 35 The bigger diameter tip is recognized as an erasing feature, it works similar to how a pencil with an eraser end functions. Replacing the stylus nib When the smaller diameter tip shows signs of wear and tear it can be replaced by unscrewing the front tip.

  • Page 36: Operating The Display

    Operating the Display Turning on the Display Press the Power button to turn the display On and Off. The white LED indicates the display is On and fully functional. A glowing white LED indicates Standby Mode. Touch OSD Launcher This display comes with a touch OSD functionalities. Press the OSD launcher touch key to access the functionalities.

  • Page 37: Using The Touch Control Launcher

    Using the Touch Control Launcher Use the touch control icons on the front of the display to adjust the characteristics of the image being displayed. As you use these icons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.

  • Page 38: Using The Osd Lock Function

    Using the OSD lock function 1. Press the OSD launcher touch key. 2. Touch and hold for 5 seconds. you can see following select option: Dell 86 Monitor Select Option: P8624QT The following table describes the touch control icons: Description Options Use this icon to lock OSD menu function.

  • Page 39: Using The On-Screen Display (Osd) Menu

    3. Touch and hold for 5 seconds, touch to unlock. Dell 86 Monitor Select Option: P8624QT Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: Any changes you make using the OSD menu are automatically saved if you move to another OSD menu, exit the OSD menu, or wait for the OSD menu to disappear.
  • Page 40 Use the Back icon to go back to the previous menu. Back Touch OSD Control Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Dell 86 Monitor Brightness/Contrast Input Source Color Display Audio Menu Personalize Others Brightness Brightness adjusts the luminance of the backlight (minimum 0;...
  • Page 41 Icon Menu and Description Submenus Input Source Use the Input Source menu to select between different video inputs that are be connected to your display. Dell 86 Monitor Brightness/Contrast USB Type-C Input Source Color HDMI 1 HDMI 2 Display Audio...
  • Page 42 Icon Menu and Description Submenus Color Use the Color menu to adjust the color setting mode. Dell 86 Monitor Brightness/Contrast Input Source Color Preset Modes Standard Input Color Format Display Audio Reset Color Menu Personalize Others Preset Modes When you select Preset Modes, you can choose Standard, ComfortView, Color Temp.
  • Page 43 • RGB: Select this option if your display is connected to a computer (or DVD player) using the HDMI, DP or USB Type-C cable. • YPbPr: Select this option if your DVD player supports only YPbPr output. Dell 86 Monitor Brightness/Contrast Input Source Color...
  • Page 44 Icon Menu and Description Submenus Display Use the Display menu to adjust image. Dell 86 Monitor Brightness/Contrast Input Source Color Aspect Ratio Wide 16:9 Display Sharpness Audio Reset Display Menu Personalize Others Aspect Ratio Adjust the image ratio to Wide 16:9, 4:3 or 5:4.
  • Page 45 Submenus Menu Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell 86 Monitor Brightness/Contrast Input Source Language English Color...
  • Page 46 Icon Menu and Description Submenus Personalize Dell 86 Monitor Brightness/Contrast On in On Mode Power Button LED Input Source USB-A Charging O in Standby Mode Color USB-C Charging O in O Mode Monitor Sleep Display Screen Drop Down Level Audio...
  • Page 47 Menu and Description Submenus Wake On Select On to turn on this feature. Touch Reset Restores shortcut keys to factory defaults. Persona- lization Other Dell 86 Monitor Display Info Brightness/Contrast DDC/CI Input Source HDMI CEC LCD Conditioning Color Display Firmware M2T102...
  • Page 48 Submenus Helps reduce minor cases of image retention. Depending on the Conditioning degree of image retention, the program may take some time to run. Select On to start the process. Dell 86 Monitor Brightness/Contrast Display Info Input Source DDC/CI Color...
  • Page 49 OSD Warning Messages When the display does not support a particular resolution mode, you can see the following message: Dell 86 Monitor The current input timing is not supported by the monitor display. Please change your input timing to 3840 x 2160, 60Hz or any other monitor listed timing as per the monitor specifications.
  • Page 50 Select OSD items of On in Standby Mode in Personalize feature, the following message will appear: Dell 86 Monitor Changing to this setting (without symbol) will Increase power consumption,Do you want to continue? P8624QT If adjust the Brightness level above the default level over 75%, the following message will...
  • Page 51 If either HDMI 1, HDMI 2, HDMI 3, HDMI 4, DP or USB Type-C input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. Dell 86 Monitor No HDMI 1 Cable The display will go into Standby Mode in 4 minutes.
  • Page 52 Dell 86 Monitor No HDMI 4 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/P8624QT P8624QT Dell 86 Monitor No DP Cable The display will go into Standby Mode in 4 minutes. www.dell.com/P8624QT P8624QT Dell 86 Monitor No USB Type-C Cable The display will go into Standby Mode in 4 minutes.

  • Page 53: Dell Web Management For Displays

    Touch and hold the touch key 5 on the front panel for 4 seconds to turn off , A network icon appears and is shown on the center for 4 seconds. To access the Dell Display Web Management tool you need to set the IP Addresses for your computer and the display.
  • Page 54 2. In the computer’s IP Properties tab, specify an IP Address by selecting Use the following IP Address and enter the following values: For IP Address: 10.0.50.101 and for Subnet Mask: 255.0.0.0 (leave all other entries as blanks). 3. The IP Address configuration would now look like this: Configure notebook IP Address to Monitor IP Address 10.0.50.101...
  • Page 55 3. The Home page opens: 4. Click Network Settings tab to see the network settings. Operating the Display...
  • Page 56 5. Click Display Control to see the display’s status. 6. Update Firmware. You can download the latest drivers from the Dell Support website at www.dell.com/support. 7. Upgrade firmware page and wait for 30 seconds. Operating the Display...
  • Page 57 8. Finished. Click on button to proceed after 8 seconds. 9. Click Security to set a password. 10. Click Crestron to control interface. ® Configures the setting of Crestron control system devices. ® Item Description Box IP Configures the IP address of the control system. Box Port Configures the IP ID of the control system.

  • Page 58: Troubleshooting

    While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. Dell 86 Monitor No HDMI 1 Cable The display will go into Standby Mode in 4 minutes.
  • Page 59 Dell 86 Monitor No HDMI 3 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/P8624QT P8624QT Dell 86 Monitor No HDMI 4 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/P8624QT P8624QT Dell 86 Monitor No DP Cable The display will go into Standby Mode in 4 minutes.

  • Page 60: Built-In Diagnostics

    If your display screen remains blank after you use the previous procedure, check your video controller and computer, because your display is functioning properly. Built-in Diagnostics Your display has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your display, or with your computer and video card.

  • Page 61: Common Problems

    • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Display Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. Stuck-on Pixels LCD screen has •...

  • Page 62: Product Specific Problems

    • Restart the computer in safe mode. Safety Related Visible signs of • Do not perform any troubleshooting steps. Issues smoke or sparks • Contact Dell immediately. Intermittent Display • Ensure that the video cable connecting the display to Problems malfunctions on the computer is connected properly and is secure.
  • Page 63 • If the Notebook requires a >90 W power adaptor, it and so on may not charge with the USB Type-C connection. • Ensure that you use only Dell approved adapter or the adapter that comes with the product. • Ensure that the USB Type-C cable is not damaged.

  • Page 64: Touchscreen Problems

    What You Possible Solutions Symptoms Experience • Use the Dell provided USB cable to connect your computer. • Make sure the power cable has a ground pin. • Unplug and replug the power cable to allow initialization of the touch module.

  • Page 65: Ethernet Problems

    Specific What You Possible Solutions Symptoms Experience Ethernet not Dell Web • Ensure that the Network cable connecting the Display working Management for is properly secured. Displays Webpage • Touch the icon 5 on the screen for 4 seconds to turn...

  • Page 66: Appendix

    For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

  • Page 67: Setting Up Your Display

    2. After installing the drivers for your graphics adapter, attempt to set the resolution to 3840 x 2160 again. NOTE: If you are unable to set the resolution to 3840 x 2160, please contact Dell to inquire about a graphics adapter that supports these resolutions.
  • Page 68 Non-Dell computer In Windows 7, Windows 8 or Windows 8.1: 1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Personalization. 3. Click Change Display Settings.

  • Page 69: Maintenance Guidelines

    Maintenance Guidelines Cleaning Your Display WARNING: Before cleaning the display, unplug the display power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the display. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your display: •...

Table of Contents