Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for Lenovo IdeaPad Y460p
Summary of Contents for Lenovo IdeaPad Y460p
- Page 1 Lenovo IdeaPad Y460p/Y560p User Guide User Guide V1.0 V1.0...
- Page 2 • The illustrations used in this manual are for Lenovo IdeaPad Y560p unless otherwise stated. • The illustrations in this manual may differ from the actual product. Please refer to the actual product.
- Page 3 Thank you for purchasing your new Lenovo notebook computer! Before using this product, make sure to read this user guide carefully. We are pleased that you have chosen Lenovo for your mobile computing needs. To help you master the usage of your new computer quickly, we have prepared this user guide.
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Page 4: Explanation Of Hard Disk Capacity
Explanation of hard disk capacity Dear user, While using your computer, you may find that the nominal hard disk capacity indicated is somewhat different from the disk capacity displayed by the operating system. For example, a nominal 40GB hard disk will appear as less than 40GB in the operating system. This discrepancy is not an error in hard disk installation nor any other problem, but a normal phenomenon of computers. - Page 5 X × 0.931 G. II. A portion of the hard disk space is used for specific purposes Lenovo computers may come with preinstalled OneKey Rescue System, so the hard disk has a special portion partitioned before delivery, which is used to store hard disk mirror and OneKey Rescue System program files.
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Page 7: Table Of Contents
...64 Getting help on the Web ...65 Calling the customer support center...65 Getting help around the world... 68 Lenovo warranty service telephone numbers...68 Appendix B. Use and care information ...69 Caring for your computer ...69 Accessibility and comfort... 76... - Page 8 Contents Appendix C. Lenovo limited warranty ... 83 Warranty information ... 93 Appendix D. Customer replaceable units (CRUs)... 97 Appendix E. Notices... 99 Notices... 99 ENERGY STAR model information ... 102 Wireless related information...104 TV tuner information (Y560p only)... 108 Electronic emissions notices...
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Page 9: Important Safety Information
Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty. For more information, see “Appendix C. Lenovo limited warranty” on page 83. - Page 10 Important safety information Unpack Inspect the covers of the computer and the AC adapter, especially parts with the following labels attached for any crack or damage. Danger: • Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
- Page 11 Working place Do NOT use the computer in humid places such as a bathroom. Keep the computer and other parts away from liquids. Danger: • An electric shock may be caused by spilled liquid. Do NOT use the computer during a lightning storm. Attention: •...
- Page 12 Important safety information On using Use ONLY the power cord, power adapter and battery pack shipped with the computer and never use them with another product. Be sure the power outlet is suitable for the plug and provides the correct voltage and current for the product you are installing. Danger: •...
- Page 13 Do NOT wrap the power cord around the power adapter or other objects. Do NOT squeeze or pinch the cord, or place heavy objects on it. Attention: • Stressing the cord may cause the cord to fray, crack or crimp which may present a safety hazard.
- Page 14 For a list of service and support phone numbers, go to http://consumersupport.lenovo.com. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace units (CRUs). Closely follow all instructions when installing or replacing parts.
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Page 15: Chapter 1. Getting To Know Your Computer
Chapter 1. Getting to know your computer Top view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - IdeaPad Y460p... - Page 16 Chapter 1. Getting to know your computer IdeaPad Y560p Note: The illustrations in this manual may differ from the actual product. Please refer to the actual product. Attention: • Do NOT open the display panel beyond 135 degree. When closing the display panel, be careful NOT to leave pens or any other objects in between the display panel and the keyboard.
- Page 17 System button computer is powered off. Note: For details, see “Chapter 4. OneKey Rescue System” on page 38. Lenovo SlideNav For details, see “Lenovo SlideNav bar” on page 25. Cap sensor For details, see “Cap Sensor buttons” on page 26. buttons Touchpad The touchpad functions as a conventional mouse.
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Page 18: Left-Side View
Chapter 1. Getting to know your computer Left-side view VGA port HDMI port Fan louvers Note: Make sure that none of the fan louvers are blocked or else overheating of the computer may occur. RJ-45 port Note: For details, see “Wired connection” on page 34. USB port Note: For details, see “Connecting a universal serial bus (USB) device”... -
Page 19: Right-Side View
Chapter 1. Getting to know your computer Right-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - IdeaPad Y460p IdeaPad Y560p... - Page 20 Chapter 1. Getting to know your computer USB port Note: For details, see “Connecting a universal serial bus (USB) device” on page 32. eSATA/USB combo port Note: For details, see “Connecting a universal serial bus (USB) device” on page 32. ExpressCard Slot (Y560p) Optical drive...
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Page 21: Front View
Front view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Media card slot Insert media cards (not supplied) here. -
Page 22: Bottom View
Chapter 1. Getting to know your computer Bottom view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - IdeaPad Y460p... - Page 23 Chapter 1. Getting to know your computer IdeaPad Y560p...
- Page 24 Chapter 1. Getting to know your computer Battery latch- spring loaded Battery pack Battery latch- manual Mini PCI ExpressCard slot compartment (specific models only) Central Processing Unit (CPU)/ Memory (RAM) compartment Hard disk drive (HDD) compartment Note: In the case of a non-WWAN configuration, customer upgrade is not supported. The icon in the bottom view is for reference only, and no practical function is available.
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Page 25: Chapter 2. Learning The Basics
Chapter 2. Learning the basics First use - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Read the manuals Read the supplied manuals before using your computer. - Page 26 Chapter 2. Learning the basics Turn on the computer Press the power button to turn on the computer. Configure the operating system You may need to configure the operating system when it is first used. The configuration process may include the procedures below. •...
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Page 27: Shutting Down Your Computer
To put the computer into sleep state, do one of the following. • Click and select Sleep from the Start menu. • Press Fn + F1. Note: Wait until the power indicator light starts blinking (indicating that the computer is in sleep state) before you move your computer. Moving your computer while the hard disk is spinning can damage the hard disk, causing loss of data. -
Page 28: Using Ac Adapter And Battery
Chapter 2. Learning the basics Using AC adapter and battery Checking battery status You can determine the percentage of battery power remaining by using Windows Power Options. Note: As each computer user has different habits and needs, it is difficult to predict how long a battery charge will last. -
Page 29: Removing The Battery Pack
Removing the battery pack If you are not going to use the computer for an extended period of time, or if you need to send your computer to Lenovo for service, etc. remove the battery pack from the computer. Before removing the battery pack, make sure the computer has been shut down. -
Page 30: Handling The Battery
To avoid possible injury and detriment to the environment, pay attention to the following points. Notes: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire. •... -
Page 31: Using The Touchpad
Using the touchpad Y560p Touchpad Left click button Right click button Note: You can enable/disable the touchpad using Fn+F6. See “System status indicators” on page 27. Chapter 2. Learning the basics - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To move the cursor on the screen, slide your fingertip over the pad in the direction to which you want the cursor to move. - Page 32 Chapter 2. Learning the basics Gestures The touch pad recognizes certain gestures, and allows for easy execution of actions such as zoom in/out, or scroll up/down, etc. Pinch zoom • Place two fingers down on the TouchPad surface. • Slide the fingers further apart to zoom in or slide the fingers closer together to zoom out.
- Page 33 Three-Finger Flick • Place three fingers, slightly separated, down on the TouchPad surface. • Flick your fingers in a linear, continuous motion in the desired direction, moving from one side of the TouchPad to the opposite side. • Horizontal finger motion, sliding your fingers to the right or left will page forwards or backwards in a photo viewer or an Internet browser window.
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Page 34: Using The Keyboard
Chapter 2. Learning the basics Using the keyboard Your computer has a numeric keypad and function keys incorporated in its standard keyboard. Numeric keypad The keyboard has keys that, when enabled, work as a 10-key numeric keypad. To enable or disable the numeric keypad, press Fn+F8. Note: The indicator on the upper right corner of the F8 (NumLk) key will light on if the numeric keypad is enabled. -
Page 35: Function Key Combinations
Function key combinations Through the use of the function keys, you can change operational features instantly. To use this function, press and hold Fn function keys Chapter 2. Learning the basics , then press one of the... - Page 36 Chapter 2. Learning the basics The following describes the features of each function key. Fn + Esc: Fn + F1: Fn + F2: Fn + F3: Fn + F4: Fn + F5: Fn + F6: Fn + F7: Fn + F8: Fn + F9: Fn + F10: Fn + F11:...
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Page 37: Special Keys And Buttons
Special keys and buttons Your computer has several special keys and buttons. IdeaPad Y460p Y460p Chapter 2. Learning the basics - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -... - Page 38 • When the computer is powered-off, press this button to enter the OneKey Rescue System if Lenovo OneKey Rescue System has been preinstalled. • In Windows operating system, press this button to start Lenovo OneKey Recovery. Note: For details, see “OneKey Rescue System” on page 38.
- Page 39 Chapter 2. Learning the basics Lenovo SlideNav bar Lenovo SlideNav is a piece of cool software. You can launch an item quickly, change wallpaper, zip or unzip the screen, and even switch between workspaces (only available in trial version), just by simply sliding your finger on Lenovo SlideNav bar.
- Page 40 Energy management button: Quick launch Lenovo EM utility for power management. OneKey Theater II button: Press to switch Lenovo OneKey Theater II application for best user scenario. It includes Normal Mode, Movie Mode and Intelligent Mode. Volume Up button: Quick increase volume level.
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Page 41: System Status Indicators
System status indicators These indicators inform you of the computer status. Y560p Chapter 2. Learning the basics - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Hard disk drive indicator Bluetooth indicator Wireless communication... -
Page 42: Securing Your Computer
• You are responsible for evaluating, selecting, and implementing the locking devices and security features. Lenovo offers no comment judgement or warranty regarding the function, quality or performance of locking devices and security features. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -... -
Page 43: Using Passwords
For details about how to set the password, see the help to the right of the screen in BIOS setup utility. Note: To enter BIOS setup utility, press F2 when the Lenovo logo appears on the screen while the computer is starting up. -
Page 44: Connecting External Devices
Chapter 2. Learning the basics Connecting external devices Your computer has a wide range of built-in features and connection capabilities. Using media cards (not supplied) Your computer supports the following types of media cards: • Secure Digital (SD) card • Secure Digital PRO (SD PRO) card •... -
Page 45: Inserting A Media Card
Inserting a media card Gently pull the dummy card out of the media card slot. Note: The dummy card is used for preventing dust and small particles from entering the inside of your computer when the media card slot is not in use. Retain the dummy card for future use. -
Page 46: Enabling Bluetooth Communications
Chapter 2. Learning the basics Connecting a universal serial bus (USB) device Your computer comes with 3 USB ports and an eSATA/USB port compatible with USB devices. Note: When using a high power consumption USB device such as USB ODD, use the external device’s power adapter. -
Page 47: Using Switchable Graphics (Specific Models Only)
Using Switchable Graphics (specific models only) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Some IdeaPad models support Switchable Graphics. -
Page 48: Chapter 3. Using The Internet
Chapter 3. Using the Internet As a global network, the Internet connects computers worldwide, providing services such as e-mailing, information searching, electronic commerce, Web browsing and entertainment. You can connect the computer to the Internet in the following ways: Wired connection: uses physical wiring to connect. Wireless network technology: connect without wiring. -
Page 49: Hardware Connection
Chapter 3. Using the Internet Hardware connection: Cable TV cable Telephone line Splitter * Splitter * DSL modem * Cable modem * Y560p Y560p * Not supplied. Note: The above diagrams are for reference only. Actual connection method may vary. Software configuration Consult your Internet Service Provider (ISP) for details on how to configure your computer. -
Page 50: Wireless Connection
Chapter 3. Using the Internet Wireless connection Wireless connection provides mobile access to the Internet, allowing you to stay online anywhere the wireless signal covers. Divided by the signal scales, wireless connection to the Internet can be built based on the following standards. Wi-Fi WiMAX Mobile Broadband... - Page 51 Using Wi-Fi/WiMax (specific models only) Enabling wireless connection To enable wireless communications, do the following: Slide the integrated wireless device switch to Press Fn + F5 to make configuration. Hardware connection Access point * Wi-Fi/WiMax network * Not supplied Software configuration Consult your Internet Service Provider (ISP) and search Windows Help and Support Center for details on how to configure your computer.
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Page 52: Chapter 4. Onekey Rescue System
OneKey Rescue System Introduction The Lenovo OneKey Rescue System is an easy-to-use application that can be used to back up the data on your system partition (C drive) for easy restore when required. You can run Lenovo OneKey Recovery under the Windows operating system, and the OneKey Rescue System without starting the Windows operating system. - Page 53 Computers without an integrated optical drive support the creation of recovery discs; however an appropriate external optical drive is needed to physically create the recovery discs. For more instructions, see the help file of Lenovo OneKey Recovery. Chapter 4. OneKey Rescue System...
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Page 54: Operating System
Chapter 4. OneKey Rescue System Using Lenovo OneKey Rescue System (Without Windows operating system) In the event that the operating system cannot be loaded, follow the steps below to access OneKey Rescue System. • Shut down your computer. • Press the key to launch OneKey Rescue System. -
Page 55: Chapter 5. Troubleshooting
This section lists frequently asked questions and tell where you can find detailed answers. For details about each publication included in the package with your computer, see Lenovo IdeaPad Y460p/Y560p Setup Poster. What safety precautions should I follow when using my computer? See “Important safety information”... - Page 56 See “Appendix A. Getting help and service” on page 64 of this guide. Where can I find warranty information? For the warranty applicable to your computer, including the warranty period and type of warranty service, see “Appendix C. Lenovo limited warranty” on page 83. How can I install the device drivers? A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer.
- Page 57 What can I do if the backup process fails? If you can start the backup feature without a problem, but it fails during the backup process, please try the following steps: Close other applications, then restart the backup process. Check if the destination media is damaged, try to select another path and then try again.
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Page 58: Troubleshooting
Chapter 5. Troubleshooting Troubleshooting If you do not find your problem here, see Chapter 2. The following section only describes problems that might negate the need to refer to the more comprehensive information in Chapter 2. Display problems When I turn on the compu- ter, nothing appears on the screen. - Page 59 My screen goes blank while the computer is on. Problems on changing graphics processing unit (GPU) When I right-click on the desktop, the Configure Switchable Graphics option is not displayed on the pop up menu. Or when I slide and release the GPU switch on the front side of the computer, the Switcha- ble Graphics dialog box is...
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Page 60: A Password Problem
LCD display of your notebook before you switch to power-saving GPU. • If you forget your user password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password changed. •... -
Page 61: Keyboard Problems
Keyboard problems A number appears when you enter a letter. Sleep or hibernation problems The computer enters sleep mode unexpectedly. The computer enters sleep mode immediately after Power-on self-test (POST). Note: If the battery is charged and the temperature is within range, have the computer serviced. - Page 62 Chapter 5. Troubleshooting The computer does not return from sleep mode and does not work. Note: If the system still does not return from sleep mode, your system has stopped responding, and you cannot turn off the computer, reset the computer. However, unsaved data may be lost.
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Page 63: Computer Screen Problems
Computer screen problems The screen is blank. The screen is unreadable or distorted. Incorrect characters appear on the screen. Sound problems No sound can be heard from the speaker even when the volume is turned Chapter 5. Troubleshooting • Do the following: - If you are using the AC adapter, or using the battery, and the battery status indicator is on, press Fn +... -
Page 64: Battery Problems
Chapter 5. Troubleshooting Battery problems Your computer shuts down before the battery status indicator shows empty. -or- Your computer operates after the battery status indicator shows empty. The operating time for a fully charged battery is short. The computer does not operate with a fully charged battery. -
Page 65: Onekey Rescue System Problems
BIOS Setup Utility, make sure that the device is included in the Boot priority order list. • Press F12 when the Lenovo logo appears on the screen while the computer is starting up to select the device you want the computer starts from. - Page 66 Chapter 5. Troubleshooting The connected external device does not work. • Do not connect or disconnect any external device cables other than Plug and Play (PnP) device while the computer power is on; otherwise, you might damage your computer. • When using a high power consumption external devices such as an external USB optical disk drive, use external device power adapter.
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Page 67: Chapter 6. Upgrading And Replacing Devices
The following steps about upgrading and replacing devices are the same for the Y460p and Y560p. Replacing the battery Note: Use only the battery provided by Lenovo. Any other battery could ignite or explode. To replace the battery Turn off the computer, or enter hibernation mode. Disconnect the AC adapter and all cables from the computer. - Page 68 Chapter 6. Upgrading and replacing devices Unlock the battery latches in the unlocked position battery pack in the direction shown by the arrow Install a fully charged battery. Turn the computer over again. Connect the AC adapter and the cables to the computer again.
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Page 69: Replacing Memory
Replacing memory You can increase the amount of memory in your computer by installing a double data rate (DDR3) small outline dual inline memory module (SO- DIMM)-available as an option-in the memory slot of your computer. SO- DIMMs are available in various capacities. Note: Use only the memory types supported by your computer. - Page 70 Chapter 6. Upgrading and replacing devices Remove the CPU/Memory compartment cover. a. Remove the screws that secure the compartment cover b. Remove the compartment cover...
- Page 71 If two SO-DIMMs are already installed in the memory slot, remove one of them to make room for the new one by pressing out on the latches on both edges of the socket at the same time. Be sure to save the old SO-DIMM for future use.
- Page 72 Chapter 6. Upgrading and replacing devices Note: If only one DIMM is used on the computer you are servicing, the card must be installed in SLOT-0 ( To make sure that the SO-DIMM is installed correctly, do as follows: Turn the computer on. Hold F2 during startup.
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Page 73: Replacing The Hard Disk Drive
Replacing the hard disk drive You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity. You can purchase a new hard disk drive from your reseller or Lenovo marketing representative. Notes: •... - Page 74 Chapter 6. Upgrading and replacing devices To replace the hard disk drive, do the following: Turn off the computer; then disconnect the AC adapter and all cables from the computer. Close the computer display, and then turn the computer over. Remove the battery pack.
- Page 75 Remove the frame fixing screw. Pull the tab in the direction shown by arrow. Take out the hard disk drive secured in a metal frame. Remove the screws and detach the metal frame from the hard disk drive. Chapter 6. Upgrading and replacing devices...
- Page 76 Chapter 6. Upgrading and replacing devices Attach the metal frame to a new hard disk drive; then tighten the screws. Put the hard disk drive gently into the hard disk drive bay with the tab facing upwards and the connectors facing each other; then push it firmly into space.
- Page 77 The following table provides a list of CRUs (Customer Replaceable Units) for your computer, and informs you of where to find replacement instructions. AC adapter Power cord for AC adapter Battery Bottom access doors Memory Hard disk drive Chapter 6. Upgrading and replacing devices Setup Poster User Guide...
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Page 78: Appendix A. Getting Help And Service
Appendix A. Getting help and service If you need help, service, technical assistance, or just want more information about Lenovo computers, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo computers, what to do if you experience a problem with your computer, and whom to call for service should it be necessary. -
Page 79: Getting Help On The Web
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. - Page 80 Appendix A. Getting help and service • Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware.
- Page 81 Note: For the latest list of customer support center telephone numbers and hours of operation, visit the Support Web site at http://consumersupport.lenovo.com. If the number for your country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative.
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Page 82: Getting Help Around The World
A list of warranty service telephone numbers is available at www.lenovo.com/support/phone. For the latest warranty service number in a country or region, please contact Lenovo, or your reseller in your country or region. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -... -
Page 83: Appendix B. Use And Care Information
Appendix B. Use and care information Caring for your computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer. - Page 84 Appendix B. Use and care information computer, or through connectors on I/O devices connected to it. Even though this kind of electrostatic discharge (ESD) is the opposite of a discharge from your body or clothing to the computer, it poses the same risk of a computer malfunction.
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Page 85: Be Gentle With Your Computer
- Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry. - Prevent others from touching components. - When you install a static-sensitive option or CRU, touch the static- protective package containing the part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two seconds. -
Page 86: Carry Your Computer Properly
Appendix B. Use and care information Carry your computer properly • Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables. • Be sure your computer is in sleep or hibernation mode, or turned off, before moving it. - Page 87 Handle storage media and drives properly • If your computer comes with an optical drive, do not touch the surface of a disc or the lens on the tray. • Wait until you hear the CD or DVD click into the center pivot of an optical drive before closing the tray.
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Page 88: Data Safety
Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo authorized service providers will not reset it, and you might have to replace your system board or hard disk drive. Other important tips •... - Page 89 • Register your Lenovo products with Lenovo (refer to the Web page: http://consumersupport.lenovo.com). This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables Lenovo to notify you about possible technical information and upgrades.
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Page 90: Accessibility And Comfort
Appendix B. Use and care information Accessibility and comfort Ergonomic information Working in the virtual office may mean adapting to frequent changes in your environment. Following some simple rules will make things easier and bring you the maximum benefits of your computer. Keeping in mind such basics as good lighting and proper seating, for example, can help you improve your performance and achieve greater comfort. -
Page 91: What If You Are Traveling
Appendix B. Use and care information What if you are traveling? It may not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting. Regardless of the setting, try to observe as many of the tips as possible. Sitting properly and using adequate lighting, for example, will help you maintain desirable levels of comfort and performance. -
Page 92: Maintenance
• At least once a week, make a point to back up your data. If critical data is present, it is a good idea to perform a daily backup. Lenovo has many backup options available for your computer. CD-RW drives or CD-RW/DVD drives are available for most computers. - Page 93 • Profile your machine at http://consumersupport.lenovo.com to keep up to date with current drivers and revisions. • Keep up to date on device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.
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Page 94: Cleaning The Cover Of Your Computer
Appendix B. Use and care information Cleaning the cover of your computer Occasionally clean your computer as follows: Prepare a mixture of a gentle kitchen-use detergent (one that does not contain abrasive powder or strong chemicals such as acid or alkaline). Use 5 parts water to 1 part detergent. -
Page 95: Cleaning Your Computer Keyboard
Cleaning your computer keyboard Absorb some isopropyl rubbing alcohol on a soft, dust-free cloth. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth may hook onto an adjacent key and possibly damage it. -
Page 96: Cleaning Your Computer Display
Appendix B. Use and care information Cleaning your computer display Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark on your display, it might be a stain transferred from the keyboard when the cover was pressed from the outside. Wipe or dust the stain gently with a soft, dry cloth. -
Page 97: Appendix C. Lenovo Limited Warranty
What this warranty covers Lenovo warrants that each hardware product that you purchase is free from defects in materials and workmanship under normal use during the warranty period. The warranty period for the product starts on the original date of purchase specified on your sales receipt or invoice unless Lenovo informs you otherwise in writing. -
Page 98: How To Obtain Warranty Service
How to obtain warranty service If the product does not function as warranted during the warranty period, you may obtain warranty service by contacting Lenovo or an approved service provider. Each of them is referred to as a “Service Provider.” A list of Service Providers and their telephone numbers is available at www.lenovo.com/support/phone. - Page 99 If your Service Provider determines that it is unable to either repair or replace your product, your sole remedy is to return the product to your place of purchase or to Lenovo for a refund of your purchase price.
- Page 100 Only unaltered Lenovo products and parts are eligible for replacement. The replacement product or part provided by Lenovo may not be new, but it will be in good working order and at least functionally equivalent to the original product or part.
- Page 101 Personal Data that you did not delete, you are in compliance with all applicable laws. Use of personal information If you obtain service under this warranty, Lenovo will store, use and process information about your warranty service and your contact information, including name, phone numbers, address, and e-mail address. Lenovo will use this information to perform service under this warranty and to improve our business relationship with you.
- Page 102 • damage caused by a non-authorized service provider; • failure of, or damage caused by, any third party products, including those that Lenovo may provide or integrate into the Lenovo product at your request; and • any technical or other support, such as assistance with “how-to”...
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Page 103: Limitation Of Liability
Appendix C. Lenovo limited warranty Limitation of liability Lenovo is responsible for loss or damage to your product only while it is: 1) in your Service Provider’s possession; or 2) in transit in those cases where the Service Provider is responsible for the transportation. - Page 104 Appendix C. Lenovo limited warranty UNDER NO CIRCUMSTANCES SHALL LENOVO, ITS SUPPLIERS, RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS OR DAMAGE TO YOUR DATA;...
- Page 105 CANNOT BE WAIVED OR LIMITED BY CONTRACT. European Economic Area (EEA) Customers in the EEA may contact Lenovo at the following address: EMEA Service Organisation, Lenovo (International) B.V., Floor 2, Einsteinova 21, 851 01, Bratislava, Slovakia. Service under this warranty for Lenovo hardware products purchased in EEA countries may be obtained in any EEA country in which the product has been announced and made available by Lenovo.
- Page 106 Appendix C. Lenovo limited warranty Lenovo Turkey address LENOVO TECHNOLOGY B.V. TURKIYE ISTANBUL SUBESI Beybi Giz Plaza, Dereboyu cad., Meydan Sok., No:28, Kat:10, Daire 35 Maslak Posta Kodu: 34398 Tel : 3658900-99 Fax: 2902750...
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Page 107: Warranty Information
Hungary, Slovakia, Bulgaria Appendix C. Lenovo limited warranty - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -... -
Page 108: Types Of Warranty Service
An optional service offering may be available for purchase from Lenovo to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the publication that ships with your product or at www.lenovo.com/CRUs. - Page 109 Under On-Site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service center.
- Page 110 You may be charged for the replacement product if Lenovo does not receive the failed product within thirty (30) days of your receipt of the replacement product.
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Page 111: Appendix D. Customer Replaceable Units (Crus)
Customers are responsible for replacing all external CRUs. Internal CRUs can be removed and installed by customers or by a Lenovo service technician during the warranty period. Your computer contains the following types of external CRUs: •... - Page 112 Appendix D. Customer replaceable units (CRUs) Your computer contains the following types of internal CRUs: • Internal CRUs (located behind an access panel): These CRUs are isolated parts within the computer that are concealed by an access panel that is typically secured by either one or two screws. Once the access panel is removed, only the specific CRU is visible.
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Page 113: Appendix E. Notices
Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. - Page 114 Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk. Any performance data contained herein was determined in a controlled environment.
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Page 115: Export Classification Notice
Appendix E. Notices made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. -
Page 116: Energy Star Model Information
Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation. Lenovo computers of the following machine types, if the ENERGY STAR mark is affixed, have been designed and tested to conform to the ENERGY STAR 5.0 program requirements for computers. - Page 117 Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1.
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Page 118: Wireless Related Information
Appendix E. Notices Wireless related information Wireless interoperability Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: •... -
Page 119: Usage Environment And Your Health
Due to the fact that wireless LAN PCI Express Mini Card and Bluetooth Daughter Card operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes the integrated wireless cards are safe for use by consumers. These standards and... - Page 120 Appendix E. Notices result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature. In some situation or environment, the use of wireless LAN PCI Express Mini Card or Bluetooth Daughter Card may be restricted by the proprietor of the building or responsible representatives of the organization.
- Page 121 Use of mobile devices on board aircraft is explicitly prohibited by many airlines companies, especially during take-off and landing. The built-in Mobile Broadband module on your computer is a low-power radio transceiver. When it is turned on, it intermittently receives and transmits radio frequency (RF) energy which could cause interference with the operation of the airplane communication or navigation system.
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Page 122: Tv Tuner Information (Y560P Only)
Appendix E. Notices TV tuner information (Y560p only) Products with television tuner options installed The notice below applies to products containing television (TV) tuner devices that connect to external antennas or to cable/CATV systems, or both, and that are intended to be installed in North America. Users and installers in other countries should follow local codes and ordinances when installing appliances that connect to external antennas and cable/ CATV systems. -
Page 123: Example Of Antenna Grounding
Appendix E. Notices Example of antenna grounding Ground clamp Antenna lead-in wire Antenna discharge unit (NEC Section 810-20) Grounding conductors (NEC Section 810-21) Power service grounding electrode system (NEC Article 250, Part H) Ground clamps Electronic service equipment... - Page 124 Appendix E. Notices The following notice applies to all countries and regions: Danger: • Outdoor antenna grounding If an outside antenna or cable system is connected to the equipment, be sure the antenna or cable system is grounded as to provide some protection against voltage surges and built-up static charges.
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Page 125: Electronic Emissions Notices
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The following information refers to Lenovo IdeaPad Y460p/Y560p, machine type 20076, 4395, 20077, 4397. -
Page 126: Industry Canada Class B Emission Compliance Statement
Appendix E. Notices available from Lenovo authorized dealers. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables or connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment. - Page 127 Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verändert bzw.
- Page 128 Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022...
- Page 129 TV communications and to other electrical or electronic equipment. Such cables and connectors are available from Lenovo authorized dealers. Lenovo cannot accept responsibility for any interference caused by using other than recommended cables and connectors.
- Page 130 Appendix E. Notices Lenovo Product Service Information Japanese VCCI Class B Statement...
- Page 131 Appendix E. Notices Japan Compliance Statement for Power line Harmonics A statement of compliance to the IEC 61000-3-2 harmonics standard is required for all products connecting to the power mains and rated less than 20A per phase. Korea Class B...
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Page 132: Weee And Recycling Statements
General recycling statement Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on product recycling offerings can be found on Lenovo’s Internet site at... -
Page 133: Eu Weee Statements
WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances. For additional WEEE information go to: http://www.lenovo.com/lenovo/environment/recycling/... -
Page 134: Japan Recycling Statements
Collecting and Recycling a Disused Lenovo Computer or Monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. -
Page 135: Disposing Of A Lenovo Computer Components
You also can refer to the instructions at www.ibm.com/jp/pc/environment/recycle/battery http://www.ibm.com/jp/pc/environment/recycle/battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack, you must comply with local ordinances and regulations. You also can refer to the instructions at www.ibm.com/jp/pc/environment/recycle/battery... -
Page 136: Notice For Users In The U.s.a
Appendix E. Notices Notice for users in the U.S.A. California Perchlorate Information: Products containing CR (manganese dioxide) lithium coin cell batteries may contain perchlorate. Perchlorate Material — special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Notice on deleting data from your hard disk As computers spread into every corner of life, they process more and more information. - Page 137 Appendix E. Notices • Format your hard disk, using the software for initializing it. • Using the preinstalled recovery program, bring the hard disk back to factory-ship state. These operations, however, only change the file allocation of the data; they do not delete the data itself.
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Page 138: Appendix F. Features And Specifications
Appendix F. Features and Specifications Model Name: IdeaPad Y460p IdeaPad Y560p Note: The following specifications may contain technical inaccuracies or typographical errors. Lenovo reserves the right to improve and/or change specifications at any time without notice. Form Factor Size Weight... - Page 139 I/O Ports Communication Audio Video ExpressCard slot Media card slot Mini PCI ExpressCard slot (specific models only) Kensington slot Appendix F. Features and Specifications USB 2.0 port x 3 eSATA/USB combo port RJ-45 port TV-in jack (specific models only) (Y560p) Headphone/Mic-In Jack CRT port/HDMI port 34mm ExpressCard slot x 1 (Y560p)
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Page 140: Trademarks
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The following tems are trademarks or registered trademarks of Lenovo in the United States, other countries, or both. -
Page 141: Index
Index AC adapter ... 14 Using Battery ... 14 Charging Bluetooth ... 32 Connecting ... 104 Interoperability ... 105 Usage environment ... 3, 22 Camera ... 30 Card reader ... 69 Caring your computer Cleaning ... 80 Computer cover ... 82 Computer display ... - Page 142 Index ... 83 Lenovo Limited Warranty ... 78 Maintenance Microphone ... 3 Built-in Notice ... 111 Electronic emissions Numeric Keypad ... 20 OneKey Rescue System button Password Problems ... 29 Using Power button Problems ... 50 Battery Computer screen Display...
- Page 143 ... 17 Touchpad ... 126 Trademarks ... 44 Troubleshooting ... 6 TV-in jack ... 33 Using ... 29 VeriFace ... 93 Warranty information ... 65 Help Wireless LAN ... 104 Interoperability ... 105 Usage environment Index...
- Page 144 If your product is not working correctly, DO NOT RETURN IT TO THE STORE. For technical assistance, contact a Lenovo support special- ist 24 hours a day by calling toll free 1-877-4 LENOVO (1-877-453-6686). Additionally, you can find support information and updates on the Lenovo Web site located at http://consumersupport.lenovo.com.
- Page 145 New World. New Thinking. www.lenovo.com P/N: 147003700 Printed in China...