Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for Lenovo 3000 H310
Summary of Contents for Lenovo 3000 H310
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Page 1: User Guide
Machine type: 10041-10049 Version 1.0 2010.03 31043590 H3 Series User Guide... -
Page 2: Important Safety Information
Danger: Be aware of extremely hazardous or lethal situations. Attention: Be aware of possible damage to programs, devices, or data. Note: Pay attention to this important information. © Copyright Lenovo 2010... -
Page 4: Table Of Contents
2.5 System Recovery ...16 2.6 Create Recovery Disc ...16 Chapter 3 Using the Computer Software ... 17 3.1 Lenovo Dynamic Brightness system ...18 3.2 Lenovo Eye Distance System ...19 Chapter 4 System Maintenance and Recovery ... 21 4.1 Restoring the System ...22 4.2 Backup and Restore ...22... -
Page 5: Chapter 5 Troubleshooting And Confirming Setup
Chapter 5 Troubleshooting and Confirming Setup ... 25 5.1 Troubleshooting Display Problems ...26 5.2 Troubleshooting Audio Problems ...27 5.3 Troubleshooting Software Problems...27 5.4 Troubleshooting Problems with Optical Drives and Hard Disks ...28 5.5 Special considerations for troubleshooting Windows ...29 Contents... -
Page 6: Chapter 1 Using The Computer Hardware
Using the Computer Hardware Chapter This chapter contains the following topics: Computer hardware introduction Information on computer connections Note: The descriptions in this chapter might vary from your computer, depending on computer models and configurations. User Guide... -
Page 7: Front View Of The Chassis
1.1 Front view of the chassis Attention: Be sure not to block any air vents on the computer. Blocked air vents can cause thermal problems. Power switch Card reader modules (selected models) Optical drive Headphone connector Microphone connector USB ports (2) Note: This computer only can be placed in a vertical position. -
Page 8: Rear View Of The Chassis
1.2 Rear view of the chassis (If the rear view configuration in this chapter is different from your actual computer, the rear view configuration of your actual computer should be taken as final and binding) Voltage selection switch (Some models are equipped with this switch) Power connector PS/2 keyboard connector PS/2 mouse connector... - Page 9 Audio line-in connector PCI Express x1 adapter connector PCI Express x16 graphics adpter connector (Some models are equipped with this connector. For more information about the graphics adapter, see the description below.) Voltage selection switch (Some models are equipped with this switch) Power connector PS/2 keyboard connector PS/2 mouse connector...
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Page 10: Connecting Your Computer
Microphone connector Audio line-out connector Audio line-in connector PCI Express x1 adapter connector PCI Express x16 graphics adpter connector (Some models are equipped with this connector. For more information about the graphics adapter, see the description below.) 1.3 Connecting your computer Use the following information when connecting your computer. -
Page 11: The Computer
1.3.2 Connect the keyboard cable to the appropriate keyboard connector. (PS/2 connector or USB connector) 1.3.3 Connect the mouse cable to the appropriate mouse connector. (PS/2 connector or USB connector) Note: If your computer is equipped with a wireless keyboard or mouse, follow those installation instructions. - Page 12 • If you have an HDMI monitor, your computer must have an adapter installed that supports the HDMI monitor. Connect the cable to the port as shown. 1.3.5 If you have audio devices, attach them using the following instructions. Audio line-in This connector receives audio signals from an external audio device, such as a stereo system.
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Page 13: Audio Configuration Instructions
1.3.6 Audio configuration instruction: models whose mainboard supports audio transforming from 2.0 stereo to 5.1 surround.) This model of computer supports transforming stereo sound into 5.1 surround sound. Use the following guides when connecting to the 5.1 surround audio device: Blue line-in connector Green line-out connector Pink Mic-in connector... -
Page 14: If You Have Powered Speakers With An Adapter
1.3.7 If you have powered speakers with an adapter: (This picture is only a sketch print, it does not show the actual figure of the speaker) a. Connect the cable that runs between the speakers, if necessary. On some speakers, this cable is permanently attached. b. - Page 15 1.3.9 Connect any additional devices that you have. Your computer might not have all connectors that are shown. USB connector TV-Tuner connector Ethernet 1.3.10 Connect the WiFi antenna to WiFi card connector. connector only equipped on the model with WiFi card.) WiFi antenna connector —...
- Page 16 SD/SD High Capacity/Memory Stick/Memory Stick Pro/MMC 1.3.13 Keyboard and Mouse (wired) LVT —— After entering Windows, press this key to launch the LVT (Lenovo Vantage Technology) program, Lenovo’s pre-loaded Home PC software. In addition to its own functions, the LVT program will allow you to start...
- Page 17 Windows compatible software, specially configured to run on this model of computer. F2 —— Your computer has the Lenovo Rescue System installed. To learn more about this program, turn on the computer, and when the Lenovo logo appears, press the F2 key and the Lenovo Rescue System will open.
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Page 18: Chapter 2 Using The Rescue System
Using the Rescue System Chapter This chapter contains the following topics: OneKey Recovery Driver and Application Installation System Setup System Backup System Recovery Create Recovery Disc Attention: Using this program will result in a loss of data. •... -
Page 19: Onekey Recovery
Detailed Operation Procedure 1. Turn on the computer. When the Lenovo logo appears, press the F2 key on the keyboard to start the Rescue System, then you can select OneKey Recovery. -
Page 20: System Setup
Method 1: Automatic Installation Turn on the computer. When the Lenovo logo appears, press the F2 key on the keyboard to start the Rescue System, then select Drivers and Application Installation. Follow the screen prompts to install the Lenovo Drivers and Application Installation. -
Page 21: System Backup
Back up your system partition to an image file. In case of a system failure, you can restore your system from this image file. In the Windows system, click Start → All Programs → Lenovo → Lenovo Rescue System. After starting the procedure, click System Backup to back up your system partition according to the prompts. -
Page 22: Chapter 3 Using The Computer Software
Using the Computer Software Chapter This chapter contains the following topics: Lenovo Dynamic Brightness system Lenovo Eye Distance System Note: The interface and function of each of these features are subject to the actual software that was shipped with the computer model that you purchased. -
Page 23: Lenovo Dynamic Brightness System
PC camera and is available only after the camera is installed. Before using this software, do the following: 1) Click Start → All Programs → Lenovo USB2.0 UVC Camera → vmcap. 2) Select Options → Preview from the pop-up window to display the image in the video capture window. -
Page 24: Lenovo Eye Distance System
If there are other devices in this option, do not check them. Only choose the “Lenovo USB 2.0 UVC Camera” device, and the window should display the camera image. An image, which is caught by Lenovo PC camera, will be displayed in the video capture window. Adjust the position and pitch angle of the camera to ensure the whole face is displayed in the video capture window. - Page 25 The default setting has been pre-selected. You can adjust the viewing distance according to your needs. Notes: 1. Ensure the lens of the camera is exposed and not covered. 2. Ensure your eyes are exposed and not covered. (The function that detects the distance between the user and monitor is based on the position of the user’s eyes.
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Page 26: Chapter 4 System Maintenance And Recovery
System Maintenance and Chapter Recovery This chapter contains the following topics: Daily Maintenance and Tools Instructions User Guide... -
Page 27: Restoring The System
4.1 Restoring the System The system can develop problems due to erroneous operation or the installation of additional software. If software problems develop in the originally installed software, you can restore the system by using system backup and restoration features. Note: The existing system settings will change after restoration. -
Page 28: Checking For, And Correcting Disk Errors
4.4 Checking For, and Correcting Disk Errors To properly maintain your system, you should periodically check for and fix hard disk errors by doing the following: 1. Right-click the icon for the hard disk drive (HDD) that you want to reorganize, then select Properties from the pop-up menu. - Page 29 Note: To avoid damaging the computer or display, do not spray cleaning solution directly onto the display. Only use products specifically designed for cleaning displays, and follow the instructions that are included with the product. The following are general methods for cleaning the components: •...
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Page 30: Chapter 5 Troubleshooting And Confirming Setup
Troubleshooting and Chapter Confirming Setup This chapter contains the following topics: Troubleshooting and Problem Resolution Note: The description of the TV-Tuner card in this manual is only used for the machines which have the TV-Tuner card. It does not apply to those machines that do not have a TV-Tuner card. -
Page 31: Solving Problems
• If an error message occurs in a program, see the program’s documentation. Note: The procedures in this document were written for the Windows default view, so they may not apply if you set your Lenovo the Windows Classic view. -
Page 32: Troubleshooting Audio Problems
UPSs, regulators, fluorescent lamps or other computers that may be generating magnetic interference. 2. Move any interfering devices away from the computer. 3. If the problem persists, consult with Lenovo Service. 5.2 Troubleshooting Audio Problems Problem: No sound from integrated speakers. -
Page 33: Troubleshooting Problems With Optical Drives And Hard
1. Check to determine if there is an optical drive icon in the resource manager of the operating system. If not, restart your computer. If there is still no icon, contact Lenovo Service. Otherwise, continue with the next step of this procedure. -
Page 34: Special Considerations For Troubleshooting Windows
Problem: The capacity of the hard disk, as indicated by the system, is less than the nominal capacity. Troubleshooting and problem resolution: For computers equipped with the OneKey Recovery feature, the system recovery feature needs to occupy some hard disk space. This may account for the apparent hard disk capacity deficit. Further Technical Explanation: The nominal capacity of the hard disk is expressed in the decimal system, 1000 bytes. - Page 35 • Before you can watch teletext programming, you must set the TV tuner input signal to analog. User Guide...