The product-specific section includes service, reference, and product-specific parts information. Important: This manual is intended only for trained servicers who are familiar with Lenovo IdeaPad products. Use this manual to troubleshoot problems effectively. Before servicing a Lenovo IdeaPad product, make sure to read all the information under “Safety information”...
Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service an IdeaPad V360 computer: • “General safety” on page 2 • “Electrical safety” on page 3 • “Safety inspection guide” on page 5 •...
IdeaPad V360 Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: • Observe a good housekeeping in the area where the machines are put during and after the maintenance. • When lifting any heavy object: 1. Make sure that you can stand safely without slipping.
Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have rubber floor mats near their machines that contain small conductive fibers to decrease electrostatic discharges.
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IdeaPad V360 Hardware Maintenance Manual • Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. • Do not touch live electrical circuits with the reflective surface of a plastic dental mirror.
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo IdeaPad alterations. Use good judgment as to the safety of any non-Lenovo IdeaPad alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
IdeaPad V360 Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew, Italian, Japanese, and Spanish. Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer.
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IdeaPad V360 Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short- circuit it. Dispose of the battery as required by local ordinances or regulations.
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Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack.
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IdeaPad V360 Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations.
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Safety information Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the fluid are present after washing. Si le panneau d’affichage à...
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IdeaPad V360 Hardware Maintenance Manual Safety notice 6 DANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimentation.
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Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d’alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d’interface.
IdeaPad V360 Hardware Maintenance Manual Laser compliance statement Some models of Lenovo IdeaPad computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is certified in the U.S.
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A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
To download software fixes, drivers, and BIOS, follow the steps below: 1. Go to http://consumersupport.lenovo.com/. 2. Enter a serial number or select a product or use Lenovo smart downloading. 3. Select the BIOS/Driver/Applications and download. 4. Follow the directions on the screen and install the necessary software.
Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: • If you are instructed to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue. • Some computers have both a processor board and a system board. If you are instructed to replace either of them, and replacing one of them does not solve the problem, reinstall that board, and then replace the other one.
FRU part numbers. Lenovo plans to transit to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo’s requirements and schedule in the EU. Products sold in 2005 and 2006 will contain some RoHS compliant FRUs.
General checkout This chapter presents the following information: • “What to do first” on page 20 • “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: • Only certified trained personnel can service the computer. • Before replacing any FRU, read the entire page on removing and replacing FRUs.
IdeaPad V360 Hardware Maintenance Manual What to do first When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2.
To check whether the battery charges properly during operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. “Lenovo IdeaPad V360” on page 27. General checkout “Checking...
IdeaPad V360 Hardware Maintenance Manual Perform operational charging. If the battery status indicator or icon does not light on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon is still off, replace the battery pack.
In order to save application files and the initial backed up files of the system, the hard disk in a Lenovo computer includes a hidden partition when it is shipped. If you need to restore the system to the point of your first boot up, just enter Lenovo OneKey Rescue System and run Restore to factory default.
Note: Passwords As many as two passwords may be needed for any Lenovo IdeaPad computer: the power-on password (POP) and the supervisor password (SVP). If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on.
Power management Note: Power management modes are not supported for APM operating system. To reduce power consumption, the computer has three power management modes: screen blank, sleep (standby), and hibernation. Screen blank mode If the time set on the “Turn off monitor” timer in the operating system expires, the LCD backlight turns off.
IdeaPad V360 Hardware Maintenance Manual Hibernation mode In hibernation mode, the following occurs: • The system status, RAM, VRAM, and setup data are stored on the hard disk. • The system is powered off. To cause the computer to enter hibernation mode, follow the steps below: •...
• “Removing and replacing an FRU” on page 33 • “Locations” on page 67 • “Parts list” on page 69 Specifications The following table lists the specifications of the Lenovo IdeaPad V360 : Table 1. Specifications Feature Processor Core Chipset...
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IdeaPad V360 Hardware Maintenance Manual Table 1. Specifications (continued) Feature I/O port MODEM slot Audio Video Ethernet (on the system board) PCI Express Mini Card slot ExpressCard slot WLAN WWAN Bluetooth wireless Keyboard Touch pad Fingerprint reader Integrated camera Battery...
The graphics is switched to an integrated Intel GPU (power-saving GPU) *GPU is short for graphics processing unit. White: System is enabled. Blinking white: System is in sleep mode. Off: System is in hibernate mode or shut down. Lenovo IdeaPad V360...
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IdeaPad V360 Hardware Maintenance Manual Table 2. Status indicators (continued) Indicator Battery status Wireless status Touchpad Meaning Blinking amber: (500ms off/1s on) The remaining power of the battery is less than 5% of its capacity. Blinking amber: (100ms off/3.2s on) The battery is being charged with the remaining power between 5% and 20% of its capacity.
Open the interface for integrated wireless devices settings (enable/disable). Enable/Disable the touchpad. Enable/Disable the numeric keypad. Activate the pause function. Activate the break function. Enable/Disable the Scroll Lock. Turn on/off the insert input. Activate the system request. Increase/Decrease display brightness. Decrease/Increase volume level. Lenovo IdeaPad V360...
This section presents notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo IdeaPad computer, this problem is addressed with special nylon-coated screws that have the following characteristics: •...
Attention: The system board is sensitive to, and can be damaged by, electrostatic discharge. Before touching it, establish personal grounding by touching a ground point with one hand or using an electrostatic discharge (ESD) strap (P/N 6405959) to remove potential shock reasons. Lenovo IdeaPad V360...
IdeaPad V360 Hardware Maintenance Manual 1010 Battery pack DANGER Only use the battery specified in the parts list for your computer. Any other battery could ignite or explode. Figure 1. Removal steps of battery pack Unlock the battery release lever unlocked position When installing: Install the battery pack along the slide rails of the slot.
Lenovo IdeaPad V360 1020 Dummy card For access, remove this FRU: • “1010 Battery pack” on page 34 Figure 2. Removal steps of dummy card Remove the dummy card in the direction shown by arrows...
Step Screw (quantity) M2.5 × 3 mm, flat-head, nylok-coated (1) When installing: Make sure that the HDD connector is attached firmly. , pull the tab up in the direction shown by arrows Lenovo IdeaPad V360 Color Torque White 3.0 kgfcm...
IdeaPad V360 Hardware Maintenance Manual 1050 DIMM compartment cover and DIMM For access, remove this FRU: • “1010 Battery pack” on page 34 Figure 5. Removal steps of DIMM compartment cover and DIMM Loosen one screw , but do not remove it. Remove the DIMM compartment...
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Lenovo IdeaPad V360 Figure 5. Removal steps of DIMM compartment cover and DIMM (continued) Release the two latches on both edges of the socket at the same time in the direction shown by arrows , and then unplug the DIMM in the direction shown by arrow When installing: Insert the notched end of the DIMM into the socket.
IdeaPad V360 Hardware Maintenance Manual 1060 PCI Express Mini Card for wireless LAN/WAN For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive(HDD)/Mini PCI Express Card slot compartment cover” on page 36 Figure 6.
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3, and the white cable (2nd) (AUX) into jack labeled 2 on the card. • In models with a wireless WAN card that has two antenna connectors, plug the red cable into the jack labeled M, and the blue cable into the jack labeled A on the card. Lenovo IdeaPad V360...
IdeaPad V360 Hardware Maintenance Manual 1070 Keyboard For access, remove this FRU: • “1010 Battery pack” on page 34 Figure 7. Removal steps of keyboard Remove one screw Step Screw (quantity) Color Torque M2.5 × 8 mm, flat-head, nylok-coated (1) Black 3.0 kgfcm...
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Lenovo IdeaPad V360 Figure 7. Removal steps of keyboard (continued) Lift the keyboard a little , and then detach the connector in the direction shown by arrows When installing: Make sure that the FPC connector is attached firmly.
IdeaPad V360 Hardware Maintenance Manual 1080 Keyboard bezel For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1070 Keyboard” on page 42 Figure 8. Removal steps of keyboard bezel Remove nine screws on the bottom.
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Figure 8. Removal steps of keyboard bezel (continued) Remove three screws Step Screw (quantity) M2.5 × 6 mm, flat-head, nylok-coated (2) M2.5 × 4 mm, flat-head, nylok-coated (1) Lenovo IdeaPad V360 Color White Black Torque 3.0 kgfcm 3.0 kgfcm...
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IdeaPad V360 Hardware Maintenance Manual Figure 8. Removal steps of keyboard bezel (continued) Detach four FPC connectors in the direction shown by arrows . Unplug the microphone connector in the direction shown by arrow When installing: Make sure that all the FPC connectors and the microphone...
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Lenovo IdeaPad V360 Figure 8. Removal steps of keyboard bezel (continued) Remove the keyboard bezel in the direction shown by arrow Remove two screws and then remove the power board Step Screw (quantity) Color Torque M2.0 × 3 mm, flat-head, nylok-coated (2) White 1.6 kgfcm...
IdeaPad V360 Hardware Maintenance Manual 1090 System board Important notices for handling the system board: When handling the system board, bear the following in mind. • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite.
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Lenovo IdeaPad V360 Figure 9. Removal steps of system board Remove two screws , and detach the LCD connector, speaker connectors and bluetooth connector in the direction shown by arrows When installing: Make sure that all the connectors are attached firmly.
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IdeaPad V360 Hardware Maintenance Manual Figure 9. Removal steps of system board (continued) Remove the system board in the direction shown by arrow When installing: When attaching the system board to the base cover, adjust the placement of the wireless radio switch and graphics switch as shown in...
Lenovo IdeaPad V360 1100 Fan assembly and Heat Sink assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Mini PCI Express Card slot compartment cover”...
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IdeaPad V360 Hardware Maintenance Manual Figure 10. Removal steps of fan assembly and heat sink assembly (continued) Loosen five screws , but do not remove them.
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Lenovo IdeaPad V360 Figure 10. Removal steps of fan assembly and heat sink assembly (continued) Lift the fan assembly and heat sink assembly in the direction shown by arrow Be careful not to damage the connector. Attention: Do not handle the heat sink assembly roughly. Improper handling...
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IdeaPad V360 Hardware Maintenance Manual Figure 10. Removal steps of fan assembly and heat sink assembly (continued) When installing: • Before you attach the fan assembly to the computer, apply thermal grease, at an amount of 0.2 grams, to the too much or too less grease application can cause a thermal problem due to imperfect contact with a component.
Lenovo IdeaPad V360 1110 CPU For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Mini PCI Express Card slot compartment cover” on page 36 •...
IdeaPad V360 Hardware Maintenance Manual 1120 LCD unit For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Mini PCI Express Card slot compartment cover”...
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Lenovo IdeaPad V360 Figure 12. Removal steps of LCD unit (continued) Remove the LCD unit in the direction shown by arrows...
IdeaPad V360 Hardware Maintenance Manual 1130 Base cover, speakers and bluetooth card For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Mini PCI Express Card slot compartment cover”...
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Lenovo IdeaPad V360 Figure 13. Removal steps of base cover, speakers and bluetooth card (continued) Remove the bluetooth card in the direction shown by arrow...
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IdeaPad V360 Hardware Maintenance Manual Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, you need to apply the following label: The following labels need to be peeled off from the old base cover, and need to be put on the new base cover.
Lenovo IdeaPad V360 1140 LCD front bezel For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Mini PCI Express Card slot compartment cover” on page 36 •...
IdeaPad V360 Hardware Maintenance Manual 1150 LCD panel, LCD cable and hinges For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Mini PCI Express Card slot compartment cover”...
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Figure 15. Removal steps of LCD panel, LCD cable and hinges (continued) Remove four screws , and then release the hinges. Step Screw (quantity) M1.6 × 1.5 mm, flat-head, nylok-coated (4) Lenovo IdeaPad V360 Color White Torque 0.7 kgfcm...
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IdeaPad V360 Hardware Maintenance Manual Figure 15. Removal steps of LCD panel, LCD cable and hinges (continued) Note: The LCD cables are attached to the LCD panel by a metal connector. Peel off the adhesive tape and detach the metal connector in the direction shown by arrow When installing: Make sure that the metal connector is attached firmly.
Lenovo IdeaPad V360 1160 Integrated camera For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Mini PCI Express Card slot compartment cover” on page 36 •...
Wireless module antennas Computer display Power button OneKey Rescue System button System status indicators Note: For the description of each indicator, see “Status indicators” on page 29. Volume buttons Lenovo Security Suite button Built-in microphone Touchpad Fingerprint reader Lenovo IdeaPad V360...
IdeaPad V360 Hardware Maintenance Manual Right-side view Integrated wireless device switch Microphone jack Headphone jack USB ports eSATA/USB combo port HDMI port VGA port AC power adapter jack Kensington slot Bottom and Left-side view GPU (Graphics Processing Unit) switch (Select models only)
• “Keyboard” on page 76 • “Miscellaneous parts” on page 78 • “AC adapters” on page 79 • “Power cords” on page 80 Notes: • Each FRU is available for all types or models, unless specific types or models are specified. Lenovo IdeaPad V360...
IdeaPad V360 Hardware Maintenance Manual Keyboard Table 7. Parts list—Keyboard Language N2V Black Keyboard Icelandic Belgian Four Nordic countries Hungarian Hebrew Greek Dutch Czech Brazilian Arabic German French Chicony Russian Traditional Chinese Korean Canadian English&French Latin Portuguese Thai Turkish Spanish Italian U.K.
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Table 7. Parts list—Keyboard (continued) Language N2V Black Sunrex Keyboard (continued) (continued) Lenovo IdeaPad V360 Russian Traditional Chinese Korean Canadian English&French Portuguese Thai Turkish Spanish Italian U.K. English English 25010372 25010373 25010374 25010375 25010376 25010377 25010378 25010379 25010380 25010532 25010533...
IdeaPad V360 Hardware Maintenance Manual Power cords A Lenovo IdeaPad power cord for a specific country or region is usually available only in that country or region: Table 10. Parts list—3-pin power cords Region • SSD YD-118-1+IEC53RVV+SSD-3-2B-1 1m • LINETEK PC323+RVV300/300+LS15 1m Argentina •...
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