Canon PIXMA G3560 Online Manual

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G2060 series

Online Manual

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Summary of Contents for Canon PIXMA G3560

Page 1 G2060 series Online Manual English...
Page 2: Table Of Contents
Contents Using Online Manual..........8 Symbols Used in This Document.
Page 3 Safety Precautions..............83 Regulatory Information.
Page 4 Canon IJ Status Monitor........
Page 5 Canon IJ Status Monitor Description........
Page 6 Printer Does Not Pick up or Feed the Paper/"No Paper" Error....... 275 Printout Results Are Unsatisfactory.
Page 7 1640..............329 1723.
Page 8: Using Online Manual
Using Online Manual Operating Environment Symbols Used in This Document Touch-enabled Device Users (Windows) Printing Online Manual Trademarks and Licenses Screenshots in This Manual...
Page 9: Symbols Used In This Document
Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment.
Page 10: Touch-Enabled Device Users (Windows)
Touch-enabled Device Users (Windows) For touch actions, you need to replace "right-click" in this document with the action set on the operating system. For example, if the action is set to "press and hold" on your operating system, replace "right-click" with "press and hold."...
Page 11: Trademarks And Licenses
(1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
Page 12 EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 13 control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing and improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution."...
Page 14 this License, without any additional terms or conditions. Notwithstanding the above, nothing herein shall supersede or modify the terms of any separate license agreement you may have executed with Licensor regarding such Contributions. 6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and reproducing the content of the NOTICE file.
Page 15 PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. ---- Part 2: Networks Associates Technology, Inc copyright notice (BSD) ----- Copyright (c) 2001-2003, Networks Associates Technology, Inc All rights reserved.
Page 16 IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 4: Sun Microsystems, Inc. copyright notice (BSD) ----- Copyright c 2003 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A.
Page 17 THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
Page 18 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * The name of Fabasoft R&D Software GmbH & Co KG or any of its subsidiaries, brand or product names may not be used to endorse or promote products derived from this software without specific prior written permission.
Page 19 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of ScienceLogic, LLC nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 20 DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS...
Page 21 Written by Joel Sherrill <joel@OARcorp.com>. COPYRIGHT (c) 1989-2000. On-Line Applications Research Corporation (OAR). Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software.
Page 22 ---------------------------- 2006-Jan-27 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
Page 23 `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'. This program is referred to as `a program using the FreeType engine'. This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive.
Page 24 Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and accept all the terms of this license. 4. Contacts ----------- There are two mailing lists related to FreeType: o freetype@nongnu.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution.
Page 25 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: - Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. - Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Page 26 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the CRYPTOGAMS nor the names of its copyright holder and contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 27 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. THIS SOFTWARE IS PROVIDED BY THE NETBSD FOUNDATION, INC. AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Page 28 * Redistributions of source code must retain the above copyright notice, this list of conditions, and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the following disclaimer in the documentation or other materials provided with the distribution. * Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 29: Handling Paper, Originals, Ink Tanks, Etc
Handling Paper, Originals, Ink Tanks, etc. Loading Paper Loading Originals Refilling Ink Tanks...
Page 30: Loading Paper
Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes...
Page 31: Loading Plain Paper / Photo Paper
For details on the Canon genuine paper, see Supported Media Types. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you can use for this printer, see Supported Media Types.
Page 32 Note • Load long-length paper without opening the paper support. Depending on the weight of the paper, the leading edge may rise and printing may be shifted. Make sure that the leading edge of the paper does not rise, such as by holding the part that protrudes from the rear tray. 3.
Page 33 4. Open the feed slot cover (D). 5. Slide right paper guide (E) to open both paper guides. 6. Load paper stack in portrait orientation WITH PRINT SIDE FACING UP. After loading paper on the rear tray, the paper information registration screen for the rear tray appears on the LCD.
Page 34 Important • Always load paper in portrait orientation (F). Loading paper in landscape orientation (G) can cause paper jams. Note • Do not load sheets of paper higher than the load limit mark (H). 8. Close feed slot cover gently.
Page 35 9. Press the OK button. 10. Use the button to select the size of the loaded paper, then press the OK button. Note • The (asterisk) on the LCD indicates the current setting. 11. Use the button to select the type of the loaded paper, then press the OK button. Follow the instructions of any messages displayed to register the paper information.
Page 36 • When printing on long-length paper, support the output paper with your hands or use the printer in a place where the paper does not fall. If the paper falls, the printed side may become dirty or scratched. Also, when supporting the paper with hands, be sure not to pull the paper forcefully while printing.
Page 37: Loading Envelopes
Loading Envelopes The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction. Envelopes with an embossed or treated surface Envelopes with a double flap Envelopes whose gummed flaps are already moistened and adhesive...
Page 38 3. Pull out the paper output tray (B) and the output tray extension (C). 4. Open the feed slot cover (D). 5. Slide right paper guide (E) to open both paper guides.
Page 39 6. Load envelopes in portrait orientation WITH PRINT SIDE FACING UP. Up to 10 envelopes can be loaded at once. After loading envelopes on the rear tray, the paper information registration screen for the rear tray appears on the LCD. Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up.
Page 40 Note • Do not load envelopes higher than the load limit mark (F). 8. Close feed slot cover gently.
Page 41 9. Press the OK button. 10. Use button to select size of loaded envelopes on rear tray and press OK button. Note • The (asterisk) on the LCD indicates the current setting. 11. Use button to select Envelope and press OK button. Follow the instructions of any messages displayed to register the paper information.
Page 42: Loading Originals
Loading Originals Loading Originals on Platen Loading Based on Use Supported Originals How to Detach / Attach the Document Cover...
Page 43: Loading Originals On Platen
Loading Originals on Platen 1. Open the document cover (A). 2. Load original WITH SIDE TO SCAN FACING DOWN on platen. Loading Based on Use Supported Originals Important • Be sure to observe the following when loading the original on the platen. Failure to observe the following may cause the scanner to malfunction or the platen glass to break.
Page 44 Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass. Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the original. 3. Close the document cover gently. Important •...
Page 45: Loading Based On Use
Loading Based on Use Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly. Originals Function How to Load Magazines, Newspapers, and Copying Loading the Original to Be Documents Aligned with the alignment mark...
Page 46 Loading the Original to Be Aligned with the alignment mark Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen and align it with the alignment mark . Portions placed on the diagonally striped area cannot be scanned. Important •...
Page 47 Loading Two or More Originals on Platen Place the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 in. (1 cm) or more space between the edges (diagonally striped area) of the platen and the originals, and between the originals. Portions placed on the diagonally striped area cannot be scanned.
Page 48: Supported Originals
Supported Originals Item Details Types of originals Text document, magazine, or newspaper Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.7 in. (216 x 297 mm) Note • When loading a thick original such as a book on the platen, you can load it by removing the document cover from the printer.
Page 49: How To Detach / Attach The Document Cover
How to Detach / Attach the Document Cover Detaching the document cover: Hold up the document cover in portrait orientation and then tip it back. Attaching the document cover: Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document cover vertically as illustrated below.
Page 51: Refilling Ink Tanks
Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips...
Page 52: Refilling Ink Tanks
Refilling Ink Tanks When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. In this state, the printer cannot print. Check the remaining ink level with the ink tank indicator on the front of the printer.
Page 53 Important • Do not touch tubes or other parts inside the printer. This can cause trouble with the printer. 3. Open the tank cap (C) of the ink tank to be refilled. D: Yellow E: Magenta F: Cyan G: Black Important •...
Page 54 Important • Do not shake the ink bottle. Ink may spatter when opening the cap. 5. Refill the ink tank. Aligning the ink bottle's tip with the ink tank's inlet (I), slowly stand the bottle upside down, and push the bottle into the inlet. The ink tank is refilled.
Page 55 6. Once ink reaches the upper limit line, remove the ink bottle from the inlet. Hold up the ink bottle slightly and remove the bottle from the inlet while slowly tilting it. Important • Do not leave ink bottles in ink tanks. •...
Page 56 • Ink may stain clothes or other belongings permanently. Washing may not remove ink stains. • Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon. • Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in a car.
Page 57: Checking Ink Level
Checking Ink Level Check ink level with the ink tank indicator on the front of the printer. When ink reaches the upper limit line (A), ink is full. When ink is near the lower limit line (B), ink is running low. Refill the ink tank. Note •...
Page 58: Ink Tips
Therefore, the page yield of the initial bundled set of ink bottles is lower than that of the subsequent sets of bottles. To keep printer's performance, Canon printer performs cleaning automatically according to its condition. When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may be consumed.
Page 59: If Printing Is Faint Or Uneven
If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head...
Page 60: Maintenance Procedure
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head. This can cause trouble with the print head. Note •...
Page 61 If the problem is not resolved after performing from step 1 to step 3 twice: Clean the print head deeply. Step4 From the printer Deep Print Head Cleaning From the computer • For Windows: Cleaning the Print Heads • For macOS: Cleaning the Print Heads After deep print head cleaning, print and examine the nozzle check pattern: Step1...
Page 62 Adjusting Print Head Position...
Page 63: Printing The Nozzle Check Pattern
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. If the remaining ink level is low, refill ink tanks.
Page 64: Examining The Nozzle Check Pattern
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. Check if there are missing lines in the pattern A or horizontal white streaks in the pattern If there are missing lines in the pattern A: C: Good D: Bad (lines are missing) If there are horizontal white streaks in the pattern B:...
Page 65: Cleaning The Print Head
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. Check that printer is turned on.
Page 66: Deep Print Head Cleaning
Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
Page 67: Aligning The Print Head
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. If the remaining ink level is low, refill ink tanks.
Page 68 Important • Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, it may not be scanned properly. 5. Confirm the message, then place print head alignment sheet on platen. Place the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on the upper left corner of the sheet with the alignment mark...
Page 69 6. Close the document cover gently, then press the Black button or the Color button. The printer starts scanning the print head alignment sheet, and the print head position will be adjusted automatically. When the print head position adjustment is completed, remove the print head alignment sheet from the platen.
Page 70: Cleaning
Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning)
Page 71: Cleaning Paper Feed Rollers
Cleaning Paper Feed Rollers If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. You need to prepare: three sheets of A4 or Letter-sized plain paper Check that printer is turned on.
Page 72 3. Turn on the power, then clean the paper feed rollers again. If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center to request a repair.
Page 73: Cleaning Inside The Printer (Bottom Plate Cleaning)
Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
Page 74 4. Pull out paper output tray (B), and then open output tray extension (C). 3. Press the Setup button, use the button to select Maintenance, and press the OK button. LCD and Operation Panel 4. Use button to select Btm Plate Cleaning and press OK button. The paper cleans the inside of the printer as it feeds through the printer.
Page 75 Note • When performing Bottom Plate Cleaning again, be sure to use a new piece of paper. If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be stained. Wipe off any ink from the protrusions using a cotton swab or the like. Important •...
Page 76: Replacing Maintenance Cartridge
Replacing Maintenance Cartridge In case of cautions or errors concerning the maintenance cartridge, an error message will appear on the LCD to inform you of the error. Take appropriate action as prompted by the message. When Error Occurred Important • If the displayed message indicates that the maintenance cartridge is nearly full, promptly obtain a new one.
Page 77 5. Pull out the maintenance cartridge until it stops. 6. Lift the maintenance cartridge a little and pull it out. Important • Be careful not to drop or place the removed maintenance cartridge on a desk or something. Dirt on the bottom may adhere to it or the ink inside may be scattered. •...
Page 78 • Do not put your hands inside the printer, as ink may adhere to your hands. • Dispose of the removed maintenance cartridge according to local regulations. 7. Insert the new maintenance cartridge straight until it stops. 8. Attach the maintenance cover. Align the tab on the back of the maintenance cover with the hole on the printer and close it.
Page 79 Turn the printer on.
Page 80: Checking Maintenance Cartridge Status On Lcd
Checking Maintenance Cartridge Status on LCD Check that printer is turned on. 2. Press the Setup button, use the button to select M'ntenance cart info, and press the OK button. LCD and Operation Panel 3. Check the maintenance cartridge status. A symbol appears in the area A if there is any information about the used space of the maintenance cartridge.
Page 81: Overview
Overview Safety Safety Precautions Regulatory Information WEEE (EU & EEA) Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply LCD and Operation Panel...
Page 82: Safety
Safety Safety Precautions Regulatory Information WEEE (EU&EEA)
Page 83: Safety Precautions
Safety Precautions Safety Precautions • This manual contains important notices and safety precautions about your printer. Do not use the printer in ways other than described in the accompanying manuals, as this may result in fire, electric shock or other unexpected accidents. Safety standard marks and declarations are only valid for the supported voltages and frequencies in the applicable countries or regions.
Page 84 If ink gets on your skin, wash the area with soap and water immediately. If irritation to your skin persists, obtain medical advice immediately. When you store ink bottles, close bottle caps completely and place bottles in standing position. If the ink bottles are laid down, ink may leak. When refilling ink tanks, take sufficient care to prevent ink from spattering onto surroundings.
Page 85 General Notices Choosing a Location Refer to "Specifications" in the Online manual for details on operating environment. • Do not install the printer in a location that is unstable or subject to excessive vibration. • Do not install the printer in locations that get very hot (direct sunlight, or close to a heating source), very humid or dusty locations, or outdoors.
Page 86: Regulatory Information
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A., Inc. One Canon Park...
Page 87: Weee (Eu&Eea)
For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/weee.
Page 88 U kunt ook het schema voor de afvoer van afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon- europe.com/weee.
Page 89 RAEE autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de la devolución y reciclado de RAEE, visite la web www.canon-europe.com/weee. Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega, Islàndia i Liechtenstein)
Page 90 Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canon- europe.com/weee.
Page 91 Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee. Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle.
Page 92 Lisätietoja sähkö- ja elektroniikkalaiteromun keräyksestä ja kierrätyksestä on osoitteessa www.canon-europe.com/weee. Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein) Den här symbolen visar att produkten enligt WEEE-direktivet (2012/19/EU) och nationell lagstiftning inte får sorteras och slängas som hushållsavfall. Den här produkten ska lämnas in på en därför avsedd insamlingsplats, t.ex.
Page 93 WEEE lub skontaktować się z przedsiębiorstwem zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko)
Page 94 EEIA struktūru vai sadzīves atkritumu apsaimniekošanas iestādi. Lai saņemtu plašāku informāciju par elektrisko un elektronisko iekārtu nodošanu pārstrādei, apmeklējiet tīmekļa vietni www.canon-europe.com/weee. Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui) Šis ženklas reiškia, kad gaminio negalima išmesti su buitinėmis atliekomis, kaip yra nustatyta Direktyvoje...
Page 95 į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas, patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canon- europe.com/weee. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo ne...
Page 96 DEEE aprobată sau serviciul de colectare a deşeurilor menajere. Pentru mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/ weee. Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn) Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi...
Page 97 će doprineti efikasnom korišćenju prirodnih resursa. Za više informacija o tome gde možete da predate vašu staru opremu radi recikliranje, vas molimo, da kontaktirate lokalne gradske vlasti, komunalne službe, odobreni plan reciklaže ili Gradsku čistoću. Za više informacija o vraćanju i recikliranju WEEE proizvoda, posetite stranicu www.canon-europe.com/weee.
Page 98: Handling Precautions
Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High...
Page 99: Legal Restrictions On Scanning/Copying
Legal Restrictions on Scanning/Copying Scanning, printing, copying, or modifying copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • Money orders • Certificates of deposit •...
Page 100: Printer Handling Precautions
Printer Handling Precautions Do not place any object on the document cover! Do not place any object on the document cover. It will fall into the rear tray when the document cover is opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it.
Page 101: Transporting Your Printer
Transporting Your Printer When relocating the printer for changing your living place or repairing it, make sure of the following. Important • You cannot take ink out of ink tanks. • Check if the tank cap is completely inserted. • Prepare for transporting the printer with the print head attached. This allows the printer to automatically cap the print head, thus preventing it from drying.
Page 102 Note • When entering the transporting mode and proceeding with the procedure, the power is turned off automatically. 4. Open the scanning unit / cover (A) . Important • Do not touch tubes or other parts inside the printer. This can cause trouble with the printer. 5.
Page 103 To close the scanning unit / cover, hold it up once, then take it down gently. The printer is turned off. 7. Check that ON lamp is off and unplug power cord. Important • Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction or damage to the printer, making the printer unable to print.
Page 104 12. Retract paper support. 13. Unplug the printer cable from the computer and from the printer, then unplug the power cord from the printer. 14. Use adhesive tape to secure all the covers on the printer to keep them from opening during transportation.
Page 105: When Repairing, Lending, Or Disposing Of The Printer
When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it.
Page 106: Keeping Print Quality High
Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paint- stick, or bleed if water or sweat comes in contact with the printed area.
Page 107: Main Components And Their Use
Main Components and Their Use Main Components Power Supply LCD and Operation Panel...
Page 108: Main Components
Main Components Front View Rear View Inside View Operation Panel...
Page 109: Front View
Front View A: Operation Panel Use to change the settings of the printer or to operate it. Operation Panel B: Document Cover Open to load an original on the platen. C: Paper Support Extend to load paper in the rear tray. D: Paper Guides Align with both sides of the paper stack.
Page 110 I: Platen Load an original here.
Page 111: Rear View
Rear View A: Power Cord Connector Plug in the supplied power cord. B: Maintenance Cartridge Absorbs ink used for cleaning. Note • For details on how to replace the maintenance cartridge, see Replacing Maintenance Cartridge. C: Maintenance Cover Open when replacing the maintenance cartridge. D: USB Port Plug in the USB cable to connect the printer with a computer.
Page 112: Inside View
Inside View A: Scanning Unit / Cover Scans originals. Open to refill ink tanks and to remove jammed paper. B: Tank Cap Open to refill ink tanks. C: Ink Tanks The black ink tank is on the left, and the color ink tanks (cyan, magenta, and yellow) are on the right. If any ink levels are low, refill the low tanks.
Page 113: Operation Panel
Operation Panel A: ON lamp Lights after flashing when the power is turned on. B: ON button Turns the power on or off. Before turning on the power, make sure that the document cover is closed. Turning the Printer On and Off C: LCD (Liquid Crystal Display) Displays messages, menu items, and the operational status.
Page 114 I: Alarm lamp Lights or flashes when an error occurs. J: Black button Starts black & white copying, scanning, etc. K: MENU button Press to display the copy and scan menu items. L: COPY button Switches the printer to the copy mode. buttons Used to select a setting item.
Page 115: Power Supply
Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug/Power Cord Unplugging the Printer...
Page 116: Checking That Power Is On
Checking that Power Is On The ON lamp is lit when the printer is turned on. Even if the LCD is off, if the ON lamp is lit, the printer is on. Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...
Page 117: Turning The Printer On And Off
Turning the Printer On and Off Turning on the printer Press the ON button to turn on the printer. The ON lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...
Page 118 Important • When you unplug the power cord after turning off the printer, be sure to confirm that the ON lamp is off. Note • You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval.
Page 119: Checking The Power Plug/Power Cord
Checking the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. •...
Page 120: Unplugging The Printer
Unplugging the Printer To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.
Page 121: Lcd And Operation Panel
LCD and Operation Panel The Copy standby screen appears when the printer is turned on. When the COPY button, SCAN button, or Setup button is pressed, the display switches to copy mode, scan mode, or setup menu screen. Copy mode Scan mode Setup When the MENU button is pressed in the Copy standby screen or Scan standby screen, the menu screen...
Page 122: Changing Settings
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (macOS) Changing Settings from Operation Panel...
Page 123: Changing Printer Settings From Your Computer (Windows)
Changing Printer Settings from Your Computer (Windows) Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink to be Used Managing the Printer Power Changing the Printer Operation Mode...
Page 124: Changing The Print Options
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. 1.
Page 125: Registering A Frequently Used Printing Profile
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. Registering a Printing Profile 1. Open the printer driver setup window 2.
Page 126 In the Save Commonly Used Settings dialog box, click OK to save the print settings and return to the Quick Setup tab. The name and icon are displayed in Commonly Used Settings. Important • To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item.
Page 127: Setting The Ink To Be Used
Setting the Ink to be Used This feature enables you to specify which ink to use when printing. 1. Open the printer driver setup window 2. Click Print Options... on the Page Setup tab The Print Options dialog box appears. 3.
Page 128: Managing The Printer Power
Managing the Printer Power This function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the Canon IJ Printer Assistant Tool.
Page 129 Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable,...
Page 130: Changing The Printer Operation Mode
Check this check box to prevent paper abrasion. Align heads manually Usually, the Print Head Alignment function in the Canon IJ Printer Assistant Tool is set to automatic head alignment, but you can change it to manual head alignment. If the printing results of automatic Print Head Alignment are not satisfactory, perform manual head alignment.
Page 131 Do not detect mismatched paper settings when printing from a computer When you print documents from your computer, the paper settings in the printer driver and the paper information registered on the printer do not match, this setting disables the message display and allows you to continue printing.
Page 132: Changing Settings From Operation Panel
Changing Settings from Operation Panel Changing Settings from Operation Panel Setting Items on Operation Panel Print settings Other dev. settings Language selection Reset setting Feed settings Ink level monitor ECO settings Quiet setting System information...
Page 133: Changing Settings From Operation Panel
Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Prevent abrasion as an example. Note • The (asterisk) on the LCD indicates the current setting. Check that printer is turned on.
Page 134: Setting Items On Operation Panel
Setting Items on Operation Panel Items for Printer Other dev. settings Language selection ECO settings Quiet setting Items for Paper/Printing Print settings Feed settings Items for Maintenance/Management Reset setting Ink level monitor System information...
Page 135: Print Settings
Print settings Select this menu from Device settings in Setup menu. • Prevent abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality.
Page 136: Other Dev. Settings
Other dev. settings Select this menu from Device settings in Setup menu. • Key repeat Selecting ON lets you quickly display candidate numbers or characters by holding down the button during character entry. • Orig. remov. remind. Selects whether the printer will display the reminder screen in case you forget to remove the original from the platen after scanning.
Page 137: Language Selection
Language selection Changes the language for LCD messages and menus. Japanese / English / German / French / Italian / Spanish / Portuguese / Dutch / Danish / Norwegian / Swedish / Finnish / Russian / Ukrainian / Polish / Czech / Slovene / Hungarian / Slovak / Croatian / Romanian / Bulgarian / Turkish / Greek / Estonian / Latvian / Lithuanian / Simplified Chinese / Korean / Traditional Chinese / Indonesian / Vietnamese...
Page 138: Reset Setting
Reset setting Select this menu from Device settings in Setup menu. You can set the settings back to the default. • Setting data Sets the settings such as the paper size or media type back to the default. • All data Sets all settings you made to the printer back to the default.
Page 139: Feed Settings
Feed settings Select this menu from Setup menu. By registering the paper size and the media type loaded on the rear tray, you can prevent the printer from misprinting by displaying the message before printing starts when the loaded paper differs from the print settings.
Page 140: Ink Level Monitor
Ink level monitor Select this menu from Setup menu. • Ink notification Enables or disables the function which notifies the remaining ink. Important • If the remaining ink level notification function is disabled, visually inspect the remaining ink and refill the ink tanks as necessary.
Page 141: Eco Settings
ECO settings This setting allows you to turn on/off the printer automatically to save electricity. Turning off Printer Automatically Turning on Printer Automatically Turning off Printer Automatically You can enable the printer to turn off automatically when no operation is made or no printing data is sent to the printer for a specified period of time.
Page 142: Quiet Setting
Quiet setting Enables this function on the printer if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. Check that printer is turned on. 2. Press the Setup button. The Setup menu screen is displayed.
Page 143: System Information
System information Select this menu from Setup menu. • Current version Displays the current firmware version. • Serial number Displays the printer serial number. • Printed sheet count Displays the printed sheet count in increments of 50 sheets. (Ex: In case of 25 sheets, [1-50] is displayed.)
Page 144: Specifications
Specifications General Specifications Interface USB Port: Hi-Speed USB * * A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1. Operating environment Temperature: 41 to 95 °F (5 to 35 °C) Humidity: 10 to 90 % RH (no condensation) * The performance of the printer may be reduced under certain temperature...
Page 145 Operating System macOS 10.12.6 - macOS 10.15 Other Supported OS Chrome OS Some functions may not be available with the supported OS. Refer to the Canon web site for details. Information in this manual is subject to change without notice.
Page 146: Information About Paper
Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area...
Page 147: Supported Media Types
Canon website. • Genuine Canon paper is not available in some countries or regions. Note that in the United States, Canon paper is not sold by model number. Instead, purchase paper by name.
Page 148 • Dark Fabric Iron-on Transfers <DF-101> • Double sided Matte Paper <MP-101D> Paper other than genuine Canon paper • Plain Paper (including recycled paper) • Envelopes • Greeting Card • Card Stock Paper Load Limit Paper Settings on the Printer Driver and the Printer (Media Type)
Page 149 • Hagaki • Hagaki 2 • Envelope Com 10 • Envelope DL • Nagagata 3 • Nagagata 4 • Yougata 4 • Yougata 6 • Envelope C5 • Envelope Monarch • Card 2.17"x3.58" Special sizes • Minimum size: 2.17 x 3.50 in. (55.0 x 89.0 mm) •...
Page 150: Paper Load Limit
Note • Page sizes and media types differ depending on the country or region where the paper is sold. For details on page sizes and media types, access the Canon website. Paper Load Limits of Rear Tray Genuine Canon Paper Paper for printing documents: Media Name <Model No.>...
Page 151 Double sided Matte Paper <MP-101D> Paper other than Genuine Canon Paper Common Name Rear Tray Plain Paper (including recycled paper)*1 Approx. 100 sheets (Legal, B-Oficio, M-Oficio, Fools- cap: 10 sheets) Envelopes 10 envelopes Greeting Card 1 sheet Card Stock 1 sheet *1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high or low temperature or humidity.
Page 152: Unsupported Media Types
Unsupported Media Types Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction. • Folded, curled, or wrinkled paper • Damp paper • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...
Page 153: Handling Paper
Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print quality may be degraded if the printing surface is smudged with sweat or oil that comes from your hands.
Page 154: Economy Mode
Economy mode: 7,600 sheets • Measurement conditions ◦ Measurement images: Color printing: A4 color document ISO/IEC24712 ◦ Measurement method: Canon original ◦ Paper type: Plain paper ◦ Print driver setting: Setting to the default for plain paper (setting Print Quality to Economy).
Page 155: Printing
Printing Printing Using Operation Panel Printing from Computer Paper Settings Using PIXMA/MAXIFY Cloud Link...
Page 156: Printing From Computer
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS) Printing Using Canon Application Software Printing from Chrome OS...
Page 157: Printing From Application Software (Windows Printer Driver)
Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers...
Page 158: Basic Printing Setup
Basic Printing Setup This section describes settings on the Quick Setup tab used for basic printing. Basic Printing Setup Check that printer is turned on Load paper in printer 3. Open printer driver's setup screen 4. Select frequently used settings On the Quick Setup tab, use Commonly Used Settings to select from predefined print settings.
Page 159 Important • The print quality selections will differ depending on which print setting you select. Note • Selecting Economy in Print Quality reduces black ink consumption. This means that you can print more than if you have Standard selected. When performing color printing or color copying, ink consumption for the black areas is reduced.
Page 160 Important • If you are performing large-format printing, make sure that the ink tank has plenty of remaining ink. • When you select Always Print with Current Settings, the settings on the Quick Setup, Main, and Page Setup tabs are saved, and those settings are used in subsequent printings. •...
Page 161 4. Apply settings To apply the printer settings to the printer driver, click Set. Note • If the media type in Feed settings on the printer is set to IJ Hagaki, Hagaki K, or Hagaki, or if the page size is set to 2L/5"x7", click Set to display the dialog box. Select the media type and paper size that match your purpose, and then click OK.
Page 162: Paper Settings On The Printer Driver And The Printer (Media Type)
Media Type in the printer driver the printer Canon Red Label Superior <WOP111> Plain Paper Plain paper Canon Océ Office Colour Paper <SAT213> Plain Paper Plain paper High Resolution Paper <HR-101N> High Resolution Paper High Res Canon genuine papers (Photo Printing) Paper information reg- Media name <Model No.>...
Page 163 Dark Fabric Iron-on Transfers <DF-101> Dark Fabric Iron-on Transfers DF Iron Double sided Matte Paper <MP-101D> Matte Photo Paper Matte Commercially available papers Paper information registered on the Media name Media Type in the printer driver printer Plain Paper (including recycled paper) Plain Paper Plain paper Envelopes Envelope...
Page 164: Paper Settings On The Printer Driver And The Printer (Paper Size)
Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Printer Paper Size in the printer driver Paper information registered on the printer Letter 8.5"x11"...
Page 165 Nagagata 3 4.72"x9.25" Nagagata 3 Nagagata 4 3.54"x8.07" Nagagata 4 Yougata 4 4.13"x9.25" Yougata 4 Yougata 6 3.86"x7.48" Yougata 6 Envelope C5 Envelope C5 Envelope Monarch 3.88"x7.5" 98.4x190.5mm Env Monarch Card 2.17"x3.58" 55x91mm Card 2"x3.5" Custom Size Others...
Page 166: Various Printing Methods
Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Perform Borderless Printing Scaled Printing Page Layout Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards...
Page 167: Setting A Page Size And Orientation
Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
Page 168: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be printed. 3.
Page 169 • Print from Last Page: /Collate: • Print from Last Page: /Collate: 4. Click OK When you perform print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
Page 170: Perform Borderless Printing
Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
Page 171 Click OK when the confirmation message appears. When a message prompting you to change the media type appears, select a media type from the list and click OK. 3. Check the paper size Check the Page Size list. When you want to change it, select another page size from the list. The list displays only sizes that can be used for borderless printing.
Page 172 Expanding the Range of the Document to Print Setting a large amount of extension allows you to perform borderless printing with no problems. However, the portion of the document extending off the paper range will not be printed and for this reason, the subjects around the perimeter of a photo may not be printed.
Page 173: Scaled Printing
Scaled Printing 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software. 4.
Page 174 Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Click OK When you perform print, the document will be printed with the specified scale. Important •...
Page 175: Page Layout Printing
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. 1. Open the printer driver setup window 2. Set page layout printing Select Page Layout from the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the printer driver.
Page 176 Page Layout To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box.
Page 177: Duplex Printing
Duplex Printing You can also set duplex printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2. Set duplex printing Check the Duplex Printing (Manual) check box on the Page Setup tab. 3. Select the layout Select Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list.
Page 178 (Manual) and Stapling Side appear grayed out and are unavailable. Note • If the back side of the paper becomes smudged during duplex printing, perform Bottom Plate Cleaning in the Canon IJ Printer Assistant Tool. Related Topics Cleaning Inside the Printer...
Page 179: Setting Up Envelope Printing
Setting Up Envelope Printing Load envelope on the printer 2. Open the printer driver setup window 3. Select the media type Select Envelope from Commonly Used Settings on the Quick Setup tab. 4. Select the paper size When the Envelope Size Setting dialog box is displayed, select Envelope Com 10, Envelope DL, Yougata 4 4.13"x9.25", Yougata 6 3.86"x7.48", Envelope C5, or Envelope Monarch 3.88"x7.5"...
Page 180 [Landscape] setting for Custom Settings in the Canon IJ Printer Assistant Tool. 6. Select the print quality Select High or Standard that matches your purpose for Print Quality. 7. Click OK When you perform print, the information is printed on the envelope.
Page 181: Printing On Postcards
Printing on Postcards Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Quick Setup tab, and for Commonly Used Settings, select Standard. 4. Select the media type For Media Type, select Ink Jet Hagaki (A), Ink Jet Hagaki, Hagaki K (A), Hagaki K, Hagaki (A), or Hagaki.
Page 182 8. Click OK When you perform printing, the data will be printed onto the postcard. Important • When printing on media other than postcards, load the media according to usage method of that media, and click Start Printing.
Page 183: Overview Of The Printer Driver
Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver's Setup Screen Canon IJ Status Monitor Instructions for Use (Printer Driver)
Page 184: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computer so that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 185: Opening Printer Driver's Setup Screen
Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printer icon. Displaying the Printer Driver's Setup Screen from Your Application Software Perform this procedure to set up the print settings during printing. 1.
Page 186: Canon Ij Status Monitor
• The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer. When Errors Occur The Canon IJ Status Monitor is automatically displayed if an error occurs (e.g., if the printer runs out of paper or if the ink is low).
Page 187 In such cases, take the appropriate action as described. Related Topic Canon IJ Status Monitor Description...
Page 188: Instructions For Use (Printer Driver)
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • With some applications, the Copies setting in the Page Setup tab of the printer driver may not be enabled.
Page 189 7. Start printing. • If bitmap printing is enabled in Adobe Illustrator (Adobe Systems Incorporated), printing may take time or some data may not be printed. Print after unchecking the Bitmap Printing check box in the Print dialog box.
Page 190: Printer Driver Description
Printer Driver Description Quick Setup Tab Description Main Tab Description Page Setup Tab Description Maintenance Tab Description Canon IJ Status Monitor Description...
Page 191: Quick Setup Tab Description
Quick Setup Tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
Page 192 If Page Size, Orientation, and Copies were set from the application software, those settings have priority. Envelope If you select this setting for printing an envelope, Media Type is set automatically to Envelope. In the Envelope Size Setting dialog box, select the size of the envelope to be used. Greeting Card When selected for printing a greeting card, the Media Type is automatically set to Inkjet Greeting Card.
Page 193 and click Specify..Then in the Page Layout Printing dialog box that appears, specify the Page Order. Duplex Printing (Manual) Select whether to print the document to both sides of the paper manually or to one side of the paper. To change the staple side or the margins, set the new values from the Page Setup tab.
Page 194 Prints the document by rotating it 90 degrees relative to the paper feed direction. You can change the rotation direction by going to the Canon IJ Printer Assistant Tool, opening the Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box.
Page 195 Always Print with Current Settings Prints documents with the current settings starting from the next print execution. When you select this function and then close the printer driver setup window, the information that you set on the Quick Setup, Main, and Page Setup tabs are saved and printing with the same settings is possible starting from the next print execution.
Page 196 Save the orientation setting Saves the Orientation to the printing profile in Commonly Used Settings. To apply the saved print orientation when the printing profile is selected, check this check box. If this check box is unchecked, the print orientation is not saved, and consequently the Orientation setting is not applied when the printing profile is selected.
Page 197 Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast Setting Paper Dimensions (Custom Size) Setting a Page Size and Orientation Setting the Number of Copies and Printing Order...
Page 198: Main Tab Description
Main Tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
Page 199 Economy Reduces the amount of black ink used when printing. Note • Selecting Economy in Print Quality reduces black ink consumption. This means that you can print more than if you have Standard selected. When performing color printing or color copying, ink consumption for the black areas is reduced.
Page 200 Quality You can use the slider bar to adjust the print quality level. Important • Certain print quality levels cannot be selected depending on the settings of Media Type. Note • The High, Standard, or Economy print quality modes are linked with the slider bar. Therefore when the slider bar is moved, the corresponding quality and value are displayed on the left.
Page 201 • When Grayscale Printing is checked on the Main tab, Color Correction appears grayed out and is unavailable. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. Adjusts the colors by using an ICC profile when printing. Important •...
Page 202: Page Setup Tab Description
Prints the document by rotating it 90 degrees relative to the paper feed direction. You can change the rotation direction by going to the Canon IJ Printer Assistant Tool, opening the Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box.
Page 203 Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally. Printer Paper Size Selects the size of paper actually loaded into the printer.
Page 204 Specify... Opens the Page Layout Printing dialog box. Click this button to set details on page layout printing. Tiling/Poster This function enables you to enlarge the image data and divide the enlarged data into several pages to be printed. You can also glue together these sheets of paper to create large printed matter, such as a poster.
Page 205 Important • When the application software that you used to create the document has the same function, give priority to the printer driver settings. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled.
Page 206 Tiling/Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster. The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
Page 207 Insert blank page Selects whether to print the document on one side or both sides of the booklet. Check this check box to print the document on one side of the booklet and select the side to be left blank from the list. Margin Specifies the width of the stapling margin.
Page 208 Ungroup Papers Sets the display method of Media Type, Page Size, and Printer Paper Size. To display the items separately, select the check box. To display the items as a group, clear the check box. Do not allow application software to compress print data Compression of the application software print data is prohibited.
Page 209 Stamp/Background dialog box The Stamp/Background dialog box allows you to print a stamp and/or background over or behind the document pages. In addition to the pre-registered ones, you can register and use your original stamp or background. Stamp Stamp printing is a function that prints a stamp over a document. Check this check box and select a title from the list to print a stamp.
Page 210 Stamp Type Specifies the stamp type. Select Text to create a stamp with characters. Select Bitmap to create with a bitmap file. Select Date/Time/User Name to display the creation date/time and user name of the printed document. The setting items in the Stamp tab change depending on the selected type. •...
Page 211 Transparent white area Specifies whether to make white-filled areas of the bitmap transparent. Check this check box to make white-filled areas of the bitmap transparent. Note • Click Defaults to set Stamp Type to text, Stamp Text to blank, TrueType Font to Arial, Style to Regular, Size to 36 points, Outline unchecked, and Color to gray with the RGB values (192, 192, 192).
Page 212 Delete Deletes an unnecessary stamp. Specify the title of an unnecessary stamp from the Stamps list, and click this button. Background Tab The Background tab allows you to select a bitmap file (.bmp) to be used as a background or determine how to print the selected background.
Page 213 Delete Deletes an unnecessary background. Specify the title of an unnecessary background from the Backgrounds list, and then click this button. Related Topics Setting Paper Dimensions (Custom Size) Setting a Page Size and Orientation Perform Borderless Printing Fit-to-Page Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Booklet Printing...
Page 214: Maintenance Tab Description
Maintenance Tab Description The Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of the printer. Maintenance and Preferences Canon IJ Printer Assistant Tool is started. You can perform printer maintenance or change the settings of the printer.
Page 215 Important • If the font for displaying the language of your choice is not installed in your system, the characters will be garbled.
Page 216: Canon Ij Status Monitor Description
Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status is shown by the icons and messages in the status monitor. Features of the Canon IJ Status Monitor The Canon IJ Status Monitor has the following functions: Onscreen display of printer status The status monitor displays the printer status in real-time.
Page 217 (the disclosure triangle) to display a pictorial representation of the estimated usage amount in the maintenance cartridge. Option Menu If a printer message appears, select Enable Status Monitor to start the Canon IJ Status Monitor. Select Enable Status Monitor to use the following commands: Always Display Current Job Displays the Canon IJ Status Monitor whenever a document is being printed.
Page 218 Related Topic Canon IJ Status Monitor...
Page 219: Installing The Mp Drivers
Installing the MP Drivers You can access our web site through the Internet and download the latest MP Drivers for your model. 1. Start the installer Double-click the icon of the downloaded file. The installation program starts. Important • A confirmation/warning dialog box may appear when starting, installing or uninstalling software. This dialog box appears when administrative rights are required to perform a task.
Page 220: Printing Using Canon Application Software
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide...
Page 221: Paper Settings
Paper Settings By registering the paper size and the media type loaded on the rear tray, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings.
Page 222 When the paper settings for printing/copying are different from the paper information registered to the printer: • Paper settings for printing/copying: A5 • Paper information registered to the printer: A4 When you start printing or copying, a message is displayed. Pressing the OK button displays the paper setting specified for printing or copying under the message.
Page 223 Select when you change the paper settings specified for printing/copying. Change the paper settings and try printing/copying again. Default Setting for Displaying the Message which Prevents Misprinting • When you print/copy using the operation panel of the printer or when you print from smartphone/tablet: The message which prevents misprinting is enabled by default.
Page 224: Copying
Copying Reducing/Enlarging Copies Making Copies Basics Special Copy Menu...
Page 225: Making Copies
Making Copies This section describes the basic procedure to perform standard copying. Check that printer is turned on. Load paper. 3. Press the COPY button. The Copy standby screen is displayed. Load original on platen. 5. Confirm the page size (A) and magnification (B). Note •...
Page 226 Adding the Copying Job (Reserve copy) You can add the copying job while printing (Reserve copy). The screen like shown below is displayed when you can reserve copy. Load the original on the platen and press the same button (the Color button or the Black button) as the one which you previously pressed.
Page 227: Setting Items For Copying
Setting Items for Copying You can change the copy settings such as the page size, media type, and intensity. In the copy mode, press the MENU button, use the button to select a setting item, then press the OK button. Use the button to adjust each setting item, then press the OK button.
Page 228 Note • Some of setting items are not available depending on the country or region of purchase. • Media type Select the media type of the loaded paper. • Print quality Select the print quality according to the original. Note •...
Page 229: Scanning
Scanning Scanning from Computer (macOS) Scanning from Computer (Windows) Scanning from Operation Panel...
Page 230: Scanning From Computer (Windows)
Scanning from Computer (Windows) Scanning According to Item Type or Purpose (IJ Scan Utility) IJ Scan Utility Features Scanning Easily (Auto Scan) Basics Scanning Documents and Photos Creating/Editing PDF Files Setting Passwords for PDF Files Editing Password-Protected PDF Files Scanning Using Application Software (ScanGear) Scanning Tips Positioning Originals (Scanning from Computer)
Page 231: Scanning According To Item Type Or Purpose (Ij Scan Utility)
Scanning According to Item Type or Purpose (IJ Scan Utility) IJ Scan Utility Features Scanning Easily (Auto Scan) Basics Scanning Documents and Photos Creating/Editing PDF Files Setting Passwords for PDF Files Editing Password-Protected PDF Files...
Page 232: Ij Scan Utility Features
IJ Scan Utility Features Use IJ Scan Utility to scan and save documents, photos, or other items at one time by simply clicking the corresponding icon. Multiple Scanning Modes Auto allows for one click scanning with default settings for various items. Document will sharpen text in a document or magazine for better readability, and Photo is best suited for scanning photos.
Page 233 Note • To set the applications to integrate with, see Settings Dialog Box.
Page 234: Scanning Easily (Auto Scan)
Scanning Easily (Auto Scan) Auto Scan allows for automatic detection of the type of the item placed on the platen. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (scan areas) in whole image view of ScanGear (scanner driver), and then scan again. Photos with a whitish background Items printed on white paper, hand-written text, business cards, and other unclear items Thin items...
Page 235: Scanning Documents And Photos
Scanning Documents and Photos Scan items placed on the platen with settings suitable for documents or photos. Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) 2.
Page 236: Creating/Editing Pdf Files
Creating/Editing PDF Files You can create PDF files by scanning items placed on the platen. Add, delete, rearrange pages or make other edits in the created PDF files. Important • You can create or edit up to 100 pages of a PDF file at one time. •...
Page 237 5. Click (Scan) on Toolbar. Scanning starts. Note • To open a file saved on the computer, click Open... from the File menu, and then select the file you want to edit. • You can switch the view with the Toolbar buttons. For details, see PDF Edit Screen. 6.
Page 238 When deleting pages: Click the page you want to delete, and then click (Delete Page) on the Toolbar. Note • These buttons appear when two or more pages have been created. 8. Select Save As... in File menu. The Save dialog box appears. 9.
Page 239: Scanning Using Application Software (Scangear)
Scanning Using Application Software (ScanGear) What Is ScanGear (Scanner Driver)? Starting ScanGear (Scanner Driver) Scanning in Basic Mode ScanGear (Scanner Driver) Screens General Notes (Scanner Driver) Important • Available functions and settings vary depending on your scanner or printer.
Page 240: What Is Scangear (Scanner Driver)
What Is ScanGear (Scanner Driver)? ScanGear (scanner driver) is software required for scanning documents. Use the software to specify the output size, image corrections, and other settings. ScanGear can be started from IJ Scan Utility or applications that are compatible with the standard TWAIN interface.
Page 241 Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness, color tone, and other settings.
Page 242: Starting Scangear (Scanner Driver)
Starting ScanGear (Scanner Driver) Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. Start ScanGear from IJ Scan Utility or other applications. Note • If you have more than one scanner or have a network compatible model and changed the connection from USB connection to network connection, set up the network environment.
Page 243: Scanning In Basic Mode
Scanning in Basic Mode Use the Basic Mode tab to scan easily by following these simple on-screen steps. To scan multiple documents at one time from the Platen, see Scanning Multiple Documents at One Time with ScanGear (Scanner Driver). When scanning from the ADF (Auto Document Feeder), preview is not available. Important •...
Page 244 Important • Some applications do not support continuous scanning from the ADF. For details, see the application's manual. Note • To scan magazines containing many color photos, select Magazine (Color). 3. Click Preview. Preview image appears in the Preview area. Important •...
Page 245 Note • Colors are adjusted based on the document type selected in Select Source. 4. Set Destination. Note • Skip ahead to Step 7 if an ADF option is selected in Select Source. 5. Set Output Size. Output size options vary with the selected Destination. 6.
Page 246: Scangear (Scanner Driver) Screens
ScanGear (Scanner Driver) Screens Basic Mode Tab Advanced Mode Tab...
Page 247: Basic Mode Tab
Basic Mode Tab Use the Basic Mode tab to scan easily by following these simple on-screen steps. This section describes the settings and functions available on the Basic Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note •...
Page 248 Document (Color) ADF Duplex (only for models supporting ADF duplex scanning) Scan both sides of documents from the ADF in color. Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning) Scan both sides of documents from the ADF in black and white. Important •...
Page 249 "OCR software" is software that converts text scanned as an image into text data that can be edited in word processors and other programs. Output Size Select an output size. Output size options vary by the item selected in Destination. Flexible Adjust the cropping frames (scan areas) freely.
Page 250 Deleting: Select the output size you want to delete in Output Size List, and then click Delete. Click Save to save the items listed in Output Size List. Important • Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted. Note •...
Page 251 Correct gutter shadow Corrects shadows that appear between pages when scanning open booklets. Important • Be sure to see Gutter Shadow Correction for precautions and other information on using this function. Color Pattern... Adjust the image's overall color. Correct colors that have faded due to colorcast or other reasons and reproduce natural colors while previewing color changes.
Page 252 • The image returns to its original state when you preview again. (Rotate Right) Rotates the preview image 90 degrees clockwise. • The result will be reflected in the scanned image. • The image returns to its original state when you preview again. (Auto Crop) Displays and adjusts the cropping frame automatically to the size of the document displayed in the Preview area.
Page 253 When (Thumbnail) is displayed on Toolbar: Cropping frames are specified according to the document size, and thumbnails of scanned images appear. Only the images with the checkbox selected will be scanned. Note • When multiple images are previewed, different outlines indicate different selection status. Focus Frame (thick blue outline): The displayed settings will be applied.
Page 254 Note • Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can be created per image. In whole image view, multiple cropping frames can be created. Adjusting Cropping Frames (ScanGear) Related Topic Scanning in Basic Mode...
Page 255: Advanced Mode Tab
Advanced Mode Tab This mode allows you to make advanced scan settings such as the color mode, output resolution, image brightness, and color tone. This section describes the settings and functions available on the Advanced Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Important...
Page 256 Enter Setting Name and click Add; the name appears in Favorite Settings List. When you click Save, the item appears in the Favorite Settings list and can be selected, along with the predefined items. To delete an item, select it in Favorite Settings List and click Delete. Click Save to save the settings displayed in Favorite Settings List.
Page 257 Note • Zoom rescans the document and displays high-resolution image in Preview. • (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly. However, the resolution of the displayed image will be low. Preview Performs a trial scan. Scan Starts scanning.
Page 258 In thumbnail view: In whole image view: (Thumbnail) / (Whole Image) Switches the view in the Preview area. (3) Preview Area (Clear) Deletes the preview image from the Preview area. It also resets the Toolbar and color adjustment settings. (Crop) Allows you to specify the scan area by dragging the mouse.
Page 259 (Uncheck All Frames) Available when two or more frames are displayed. Deselects the checkboxes of the images in thumbnail view. (Select All Frames) Available when two or more frames are displayed. Selects the images in thumbnail view and outlines them in blue. (Select All Cropping Frames) Available when two or more cropping frames are specified.
Page 260 Note • When multiple images are previewed, different outlines indicate different selection status. Focus Frame (thick blue outline): The displayed settings will be applied. Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected Frames simultaneously. To select multiple images, click them while pressing the Ctrl key.
Page 261: General Notes (Scanner Driver)
General Notes (Scanner Driver) ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it. Scanner Driver Restrictions • When using the NTFS file system, the TWAIN data source may not be invoked. This is because the TWAIN module cannot be written to the winnt folder for security reasons.
Page 262 • When scanning Platen size images into Microsoft Office 2003 (Word, Excel, PowerPoint, etc.), click Custom Insert in the Insert Picture from Scanner or Camera screen. Otherwise, images may not be scanned correctly. • When scanning images into Microsoft Office 2007/Microsoft Office 2010 (Word, Excel, PowerPoint, etc.), use Microsoft Clip Organizer.
Page 263: Scanning Tips
Scanning Tips Positioning Originals (Scanning from Computer)
Page 264: Positioning Originals (Scanning From Computer)
Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen for scanning. If items are not placed correctly they may not be scanned correctly. Important • Be sure to observe the following when loading the original on the platen. Failure to observe the following may cause the scanner to malfunction or the platen glass to break.
Page 265 Important Important • Large items (such as A4 size photos) that cannot be • For the portions in which items cannot be scan- placed away from the edges/arrow (alignment mark) of ned, see Loading Originals. the platen may be saved as PDF files. To save in a for- mat other than PDF, scan by specifying the data format.
Page 266: Frequently Asked Questions
Frequently Asked Questions Printer Does Not Print Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines Printout Results Are Unsatisfactory Print What to Do When Paper Is Jammed Failed to MP Drivers Installation (Windows) Installation Four-Digit Alphanumeric Characters Appear on LCD When Error Occurred Message (Support Code) Appears Error...
Page 267 List of Support Code for Error IJ Scan Utility Error Messages (Windows) IJ Scan Utility Lite Error Messages (macOS) ScanGear (Scanner Driver) Error Messages (Windows) Operation Problems Printing Problems Scanning Problems (Windows) Scanning Problems (macOS) Mechanical Problems Installation and Download Problems Errors and Messages If You Cannot Solve a Problem Repairing Your Printer...
Page 268: Printing Problems
Printing Problems Printer Does Not Print Ink Does Not Come Out Ink Runs Out Fast Printer Does Not Pick up or Feed the Paper/"No Paper" Error Printout Results Are Unsatisfactory...
Page 269: Printer Does Not Print
Printer Does Not Print Make sure printer is turned on. Check1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Note •...
Page 270 The printer will not print properly if you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box. Note • If multiple printers are registered to your computer, set your printer as default printer to make the one selected by default.
Page 271: Ink Does Not Come Out
Ink Does Not Come Out Make sure joint button is not lifted up. Check1 Push the print head locking cover (A) to make sure the print head is installed properly. Next, push the joint buttons (B) firmly to the end. Important •...
Page 272 Check the remaining ink level. Check2 Checking Ink Level Are the print head nozzles clogged? Check3 Print the nozzle check pattern and make sure that the ink is coming out normally. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven.
Page 273 Clean the print head deeply again. Step5 After cleaning the print head deeply again, print the nozzle check pattern and check the result. If it still does not improve, go to the next step. Perform ink flush. Step6 After performing ink flush, print the nozzle check pattern and check the result. Ink flush consumes a great amount of ink.
Page 274: Ink Runs Out Fast
Ink Runs Out Fast After you refill the ink tank, the printer takes in ink from the ink tank and ink flows into the printer. Ink may seem to run out fast due to this procedure.
Page 275: Printer Does Not Pick Up Or Feed The Paper/"No Paper" Error
Printer Does Not Pick up or Feed the Paper/"No Paper" Error Make sure paper is loaded. Check1 Loading Paper When loading paper, consider the following. Check2 • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. •...
Page 276 3. Fold one A4 sheet in half and insert it horizontally into the rear tray. Insert the paper so that your hand does not directly touch the part in the center of the rear tray when removing the foreign object. 4.
Page 277 Clean paper feed roller. Check7 Cleaning Paper Feed Rollers If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 278: Printout Results Are Unsatisfactory
Printout Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check the paper and print quality settings first. Do page size and media type settings match size and type of loaded paper? Check1 If these settings do not match, it is not possible to obtain the proper result.
Page 279 Back of Paper Is Smudged Uneven or Streaked Colors...
Page 280: Printouts Are Blank/Blurry Or Fuzzy/Inaccurate Or Bleeding Colors/Streaks Or Lines
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/ Streaks or Lines Printing Is Blurry Colors Are Wrong...
Page 281 White Streaks Appear Make sure joint button is not lifted up. Check1 Push the print head locking cover (A) to make sure the print head is installed properly. Next, push the joint buttons (B) firmly to the end.
Page 282 Important • Make sure that the orange label and the protective tape have been removed, when installing the print head. • Do not open the print head locking cover (A) carelessly. The ink may leak out. Check Installation of Print Head Check paper and print quality settings.
Page 283 • From the computer ◦ For Windows: Clean the print head deeply ◦ For macOS: Clean the print head deeply If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step. Clean the print head deeply again.
Page 284 • When copying, see also the sections below: Is platen glass dirty? Check6 Clean the platen glass. Cleaning Platen and Document Cover Make sure original is properly loaded on platen. Check7 When you load the original on the platen, load it with the side to be copied facing down. Loading Originals Is copy source a printed paper by printer? Check8...
Page 285: Colors Are Unclear
Colors Are Unclear Make sure joint button is not lifted up. Check1 Push the print head locking cover (A) to make sure the print head is installed properly. Next, push the joint buttons (B) firmly to the end. Important • Make sure that the orange label and the protective tape have been removed, when installing the print head.
Page 286 Check the remaining ink level. Check2 When an ink tank runs out of ink, refill the ink tank. If the remaining ink level is below the lower limit line (A), refill the ink tank with the corresponding color of ink. Note •...
Page 287 If it still does not improve, go to the next step. Clean the print head deeply. Step4 After cleaning the print head deeply, print the nozzle check pattern and check the result. • From the printer Deep Print Head Cleaning •...
Page 288: Lines Are Misaligned/Distorted
Lines Are Misaligned/Distorted Check paper and print quality settings. Check1 Printout Results Are Unsatisfactory Perform print head alignment. Check2 If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...
Page 289: Paper Is Smudged / Printed Surface Is Scratched
Paper Is Smudged / Printed Surface Is Scratched Paper Is Smudged Smudged Edges Smudged Surface Printed Surface Is Scratched Check paper and print quality settings. Check1 Printout Results Are Unsatisfactory Check paper type. Check2 Make sure you are using the right paper for what you are printing. Supported Media Types Correct curl before loading paper.
Page 290 1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. Follow the instructions below to curl the paper outward up to 0.1 in.
Page 291 2. Open Canon IJ Printer Assistant Tool. Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) 3. Select Custom Settings. 4. Select Prevents paper abrasion check box and select OK. 5. Check message and select OK. • From computer (macOS): Adjust the setting to prevent paper abrasion from Remote UI.
Page 292 1. Check that printer is turned on. 2. Open Canon IJ Printer Assistant Tool. Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) 3. Select Custom Settings. 4. Drag Ink Drying Wait Time slide bar to set the wait time and select OK.
Page 293: Vertical Line Next To Image
Vertical Line Next to Image Is loaded paper size correct? Check If the loaded paper is larger than the size you specified, vertical lines (A) may appear in the left margin or the both margin. Set the paper size to match the loaded paper. Printout Results Are Unsatisfactory Note •...
Page 294: Scanning Problems (Windows)
Scanning Problems (Windows) Scanning Problems...
Page 295: Scanning Problems
Scanning Problems Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start...
Page 296: Scanner Does Not Work
Scanner Does Not Work Make sure that your scanner or printer is turned on. Check 1 Connect the USB cable to a different USB port on the computer. Check 2 If the USB cable is connected to a USB hub, remove it from the USB hub and Check 3 connect it to a USB port on the computer.
Page 297: Scangear (Scanner Driver) Does Not Start
ScanGear (Scanner Driver) Does Not Start Make sure MP Drivers is installed. Check 1 If not installed, install MP Drivers from the Setup CD-ROM or our website. Select your scanner or printer on the application's menu. Check 2 Important • If your scanner or printer name is displayed multiple times, select the one that does not include WIA. Note •...
Page 298: Mechanical Problems
Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Cannot Communicate with Printer via USB Wrong Language Appears in LCD...
Page 299: Printer Does Not Turn On
Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn Check3 on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 300: Printer Turns Off Unexpectedly Or Repeatedly
The setting to shut off the power automatically is disabled. • To disable the setting from the computer: For Windows, use Canon IJ Printer Assistant Tool or ScanGear (scanner driver) to disable the setting. Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool.
Page 301 Scanner Tab...
Page 302: Usb Connection Problems
USB Connection Problems Make sure of the checking item below when you find one of the followings. • Printing or scanning is slow. • Hi-Speed USB connection does not work. • A message such as "This device can perform faster" appears. (Windows) Note •...
Page 303: Cannot Communicate With Printer Via Usb
Cannot Communicate with Printer via USB Make sure printer is turned on. Check1 Connect USB cable properly. Check2 As the illustration below, the USB port is at the back of the printer. Important • Check the orientation of the "Type-B" connector and connect to the printer. For details, refer to the instruction manual supplied with the USB cable.
Page 304: Wrong Language Appears In Lcd
Wrong Language Appears in LCD Follow the instructions below to select your language. 1. Press Setup button and wait a little. 2. Press OK button. 3. Press button 2 times and press OK button. 4. Use button to select language for LCD and press OK button. The desired language appears on the LCD.
Page 305: Installation And Download Problems
Installation and Download Problems Failed to MP Drivers Installation (Windows)
Page 306: Failed To Mp Drivers Installation (Windows)
For Windows 8.1 / Windows 7: Select Control Panel > Programs and Features. 2. Check if there is "Canon XXX series MP Drivers" you want to install in list. "XXX" is the model name. 3. If you find MP Drivers for printer you want to install, uninstall it.
Page 307: Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Via Usb)
Cannot Proceed beyond Printer Connection Screen (Cannot Find Printer Connected via USB) If you cannot proceed beyond the Printer Connection screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.
Page 308 2. Turn off printer. 3. Shut down computer. After shutting down, restart your computer and install the latest MP Drivers downloaded in step 1.
Page 309: Errors And Messages
Errors and Messages Four-Digit Alphanumeric Characters Appear on LCD When Error Occurred Message (Support Code) Appears...
Page 310: Four-Digit Alphanumeric Characters Appear On Lcd
Four-Digit Alphanumeric Characters Appear on LCD A message appears on the printer's LCD or your computer screen. Some errors may display four-digit alphanumeric characters along with the error message. The characters represent a "support code" (error number). For details on each support code, see List of Support Code for Error.
Page 311: When Error Occurred
When Error Occurred If an error occurs in printing, for example, if the paper runs out or jams, a troubleshooting message appears automatically. For some errors, a support code (error number) is also displayed. Take the appropriate action described in the message. When a Support Code and a Message are displayed on the Computer Screen (Windows): When a Support Code and a Message are displayed on the Printer's...
Page 312: Message (Support Code) Appears
Message (Support Code) Appears This section describes some of the messages that may appear. Note • A support code (error number) is displayed for some errors. For details on errors that have support code, see List of Support Code for Error.
Page 313 Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and click here to reinstall them. Check device status from your computer. Check4 Follow the procedure below to check the device status. 1. Select Control Panel > Hardware and Sound > Device Manager. Note •...
Page 314: List Of Support Code For Error
List of Support Code for Error Support code appears on the printer's LCD and your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code and take the appropriate action in response. Support Code Appears on Printer's LCD and Computer Screen •...
Page 315 6D01 • 7000 to 7ZZZ 7500 7600 7700 7800 • A000 to ZZZZ B20B Note • For information on how to deal with paper jams, see What to Do When Paper Is Jammed.
Page 316: What To Do When Paper Is Jammed
What to Do When Paper Is Jammed If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot or the rear tray: 1300 • If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed inside the printer: Paper Is Jammed inside Printer •...
Page 317 1300 Cause Paper is jammed when feeding paper from rear tray. What to Do Remove the jammed paper following the instructions below. 1. Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier. Hold the paper with both hands, and pull it out slowly so as not to tear it. Note •...
Page 318 If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
Page 319: Paper Is Jammed Inside Printer
Paper Is Jammed inside Printer If the jammed paper tears and you cannot remove the paper either from the paper output slot or the feed slot, or if the jammed paper remains inside the printer, remove the paper following the instructions below. Note •...
Page 320 When moving the print head holder, hold the top of the print head holder and slide it slowly to the far right or left. 4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5.
Page 321 Pull out the paper at an angle of about 45 degrees. 6. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and remove any remaining paper.
Page 322 Check the printer again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 323 1000 Cause Possible causes include the following. • There is no paper in the rear tray. • Paper is not loaded in the rear tray properly. What to Do Take the corresponding actions below. • Load paper in the rear tray. Loading Plain Paper / Photo Paper Loading Envelopes •...
Page 324 Note • To cancel printing, press the printer's Stop button. No Paper during Printer Setup Load one or more sheets of A4 or Letter size plain paper in the rear tray. Note • After loading the paper, align the paper guides of the rear tray with both edges of the paper. Press the printer's OK button to cancel the error.
Page 325 1070 Cause Paper cannot be fed because the paper feed rollers are dirty. What to Do Press the printer's Stop button to cancel printing, and then perform the paper feed roller cleaning. • From Windows: Cleaning the Paper Feed Rollers •...
Page 326 1200 Cause Scanning unit / cover is open. What to Do Close the scanning unit / cover and wait for a while. Do not forget to close it, such as after refilling ink tanks.
Page 327 1368 Cause Ink Flush cannot be performed because the maintenance cartridge is almost full. What to Do To perform Ink Flush, first turn off the printer and then replace the maintenance cartridge. Replacing Maintenance Cartridge Press the printer's OK button to cancel the error.
Page 328 1496 Cause The maintenance cartridge cannot be recognized. The maintenance cartridge may not be installed properly or may not be compatible with this printer. What to Do Turn off the printer, remove the maintenance cartridge, and then reinstall it correctly. Refer to Replacing Maintenance Cartridge for details on removing and installing the maintenance...
Page 329 1640 Cause The remaining ink level in one of the ink tanks may have reached the lower limit line shown on the ink tank. What to Do To check the remaining ink level, visually inspect the remaining ink in the ink tank. If the remaining ink level is below the lower limit line, refill the ink tank with the corresponding color of ink by following the printer's instructions.
Page 330 1723 Cause The maintenance cartridge is not installed. What to Do Turn off the printer and then install the maintenance cartridge. Refer to Replacing Maintenance Cartridge for details on installing the maintenance cartridge.
Page 331 1724 Cause The currently installed maintenance cartridge cannot be used. This printer cannot use maintenance cartridges that have been installed in other printers. What to Do Turn off the printer and then replace with a new maintenance cartridge. Replacing Maintenance Cartridge...
Page 332 1725 Cause The maintenance cartridge cannot be recognized. The maintenance cartridge may not be installed properly or may not be compatible with this printer. What to Do Turn off the printer, remove the maintenance cartridge, and then reinstall it correctly. Refer to Replacing Maintenance Cartridge for details on removing and installing the maintenance...
Page 333 1726 Cause The maintenance cartridge is full. What to Do Turn off the printer and then replace the maintenance cartridge. Replacing Maintenance Cartridge Note • The condition of the maintenance cartridge when this error is displayed will depend on where and how the printer is used.
Page 334 1727 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Press the printer's OK button to cancel the error and then prepare a new maintenance cartridge. For details on the maintenance cartridge, see Replacing Maintenance Cartridge.
Page 335 Shipping Tape etc. Are Still Attached (1890) Cause Shipping tape or protective material may still be attached to print head holder. What to Do Open the scanning unit / cover and make sure that shipping tape and protective material have been removed from the print head holder.
Page 336 2114 Cause Paper settings specified when printing/copying do not match the paper information for the rear tray registered on the printer. Note • For the appropriate combination of the paper settings specified on the printer driver and the paper information registered on the printer, refer to the following. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size)
Page 337 For example, when the paper size specified when printing is A5 and the paper information for the rear tray is registered as A4, select this option to print on an A4 paper loaded in the rear tray with the A5 setting.
Page 338 An internal part will need replacing soon. What to Do Press the printer's OK button to cancel the error. Contact your nearest Canon service center to request a repair as soon as possible. You cannot replace the internal parts of the printer yourself. Important •...
Page 339 2900 Cause Scanning print head alignment sheet failed. What to Do Press the printer's OK button to cancel the error and take the corresponding actions below. • Make sure the print head alignment sheet is set in the correct position and orientation on the platen. •...
Page 340 2901 Cause Print head alignment pattern has been printed and printer is waiting to scan sheet. What to Do Scan the printed alignment pattern. 1. Load print head alignment sheet on platen. Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2.
Page 341 3252 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Press the printer's OK button to clear the error message.
Page 342 4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Change the print settings specified when printing and retry printing.
Page 343 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 344 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 345 If you soil or scratch this part by touching it with paper or your hand, it could damage the printer. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important •...
Page 346 • From the operation panel of the printer: How to Perform Ink Flush If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 347 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.

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