About this manual This manual contains service and reference information for the following products: Product name Machine type (MT) ThinkPad X1 Fold 16 Gen 1 21ES and 21ET Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: •...
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Important: • Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. • Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges (ESD).
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-ThinkPad / non-Lenovo alterations. Use good judgment as to the safety of any non-ThinkPad / non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
2. Ensure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. •...
– “FRU identification” on page 20 Important: • Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: https://pcsupport.lenovo.com/supportphonelist...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
Run quick test programs to troubleshoot and resolve computer problems, especially when the computer does not have the Vantage app installed. To download and install a quick test program, go to https://www.lenovo.com/diags , and follow the instructions on the Web site.
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic program enables you to view system information and test some hardware devices in your computer, such as memory, storage devices, the LCD, and system board buses.
Checking the built-in battery and operational charging This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized manufacturer. The system does not support unauthorized batteries or batteries designed for other systems.
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When the latest maintenance diskette and the system program service diskette become available, they will be posted on: https://support.lenovo.com Reset or restore Windows To reset or restore Windows, refer to the information below: • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Window recovery options.
The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.
Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself.
2. Disable the built-in battery. See “Disabling the built-in battery” on page 55. 3. Remove the base cover assembly. See “1010 Rear cover ” on page 57. 4. Remove the built-in battery. See “1040 Main built-in battery, sub built-in battery, sub built-in battery cable and dummy sub built-in battery”...
Hibernation mode In hibernation mode, the following occurs: • The system status, RAM, VRAM, and setup data are stored on the solid-state drive. • The system is powered off. Note: If the computer enters the hibernation mode while it is connected to the dock, do not disconnect it before resuming normal operation.
Numeric error codes Symptom or error FRU or action, in sequence 0177 Replace the system board. Bad SVP data, stop POST task—The checksum of the supervisor password in the EEPROM is not correct. 0183 1. Run the ThinkPad Setup program. The settings Bad CRC of Security Settings in EFI Variable.
The battery installed is not supported by this system and Replace the battery. will not charge. Please replace the battery with the correct Lenovo battery for this system. Press the ESC key to continue. This system does not support batteries that are not Replace the battery.
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
2. If no error is detected, do not replace any FRUs. 3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist. Undetermined problems If the diagnostic tests did not identify the device that has failed, if wrong devices are installed, or if the system simply is not operating, follow these procedures to isolate the failing FRU (do not isolate FRUs that have no defects).
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ThinkPad Bluetooth TrackPoint Keyboard and Stand (for selected models) The foldable computer might come with the ThinkPad Bluetooth TrackPoint Keyboard and Stand (hereafter referred to as the keyboard, model: TKBBTDU811), a wireless, magnetic keyboard with the Haptic ® Touchpad, TrackPoint pointing stick and a detachable keyboard stand.
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Key / Key combination Function Enable / disable microphones Darken display Brighten display Manage external displays Launch Bluetooth settings Open / collapse Notification Center Print screen Open the Windows snipping tool Customize the function of this key on the Vantage app Toggle keyboard backlight (for selected models) Fingerprint reader The detachable keyboard stand...
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Detach the keyboard from the stand To detach the keyboard, remove the stand by pulling it away. Notes: • Do not apply foundation, cream, or other cosmetics or chemicals to the suede. Otherwise, the stand will be dyed or stained. •...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at https://support.lenovo.com...
Major FRUs and CRUs Table 5. Major FRUs and CRUs FRU description Self-service Optional-service Rear cover (right) Rear cover (left) Chapter 5 Locations...
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• Depending on the computer model, the computer might look different from the illustration above. • The Lenovo factory recovery USB key is used to restore the Microsoft Windows operating system. It might not come with the computer, and users might order it from https://pcsupport.lenovo.com/lenovorecovery...
• Spec Connector and cable guide This topic provides information to help Lenovo authorized service technicians identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs and CRUs” on page 43.
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Table 7. System board connector and cable guide Internal cable required Connector/feature Cable connection Connect a USB-C compatible or USB-C (Thunderbolt 4) connector (external) Thunderbolt 4 compatible device to this connector. Wireless-WAN-card slot (internal) Insert a wireless-WAN card into this slot. Main battery connector (internal) Main battery cable The main battery comes with the...
Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: https://support.lenovo.com/partslookup Chapter 5 Locations...
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If your system board or LCD unit has been replaced, do the following to make sensor calibration: 1. Download the Windows Sensor Calibration Tool from https://support.lenovo.com 2. Extract the tool into a local driver, such as D:\WinCalibration. 3. Type WindowsCalibrationTool.exe –Calibrate AG –UpdateISS –exportallfiles results –minimal –noenter 2000 >result.txt to create a Update.bat file as shown.
Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. 4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.
To check what ECAs have been previously applied to the machine, use the ECA Information Read/Write function on the LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key. 1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
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Note: Only the ECA number is stored in the EEPROM. The machine type of the ECA is assumed to be the same as the machine type of the machine that had the ECA applied to it. 1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
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5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery: 1. Restart your computer. When the logo screen is displayed, tap the prompt. The Startup Interrupt Menu window is displayed. 2. In the Startup Interrupt Menu window, tap F1 to enter the UEFI BIOS menu. 3.
1010 Rear cover Removal steps of the rear cover assembly Use rear cover removal screw in step as shown below. You can also use a alterative tool like screwdriver head to lift up the rear cover from the screw hole. Note: The length of the screwdriver head should be less than or equal to 7mm.
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When installing: • Ensure the rear cover has slight convex warpage as shown below. • Press the whole area of the rear cover to ensure that the rear cover is installed firmly. Applying labels to the rear covers Notes: • Depending on the country or region of delivery, the labels might be slightly different from the ones in the following illustration.
1020 Rear cover adhesive tape kits For access, remove this FRU: • “1010 Rear cover ” on page 57 Removal steps of the rear cover adhesive tape kits Chapter 7 Removing or replacing a FRU...
Installation of the rear cover adhesive tape kits Ensure that you attach the adhesive tapes properly as shown below. Note: When installing the rear cover, press the whole area of the rear cover to ensure that it is installed firmly. 1030 Heatsink For access, remove this FRU: •...
1040 Main built-in battery, sub built-in battery, sub built-in battery cable and dummy sub built-in battery DANGER Use only the Lenovo authorized battery specified for the computer. Any other battery could ignite or explode. Important notice for replacing a battery Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use.
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• “1020 Rear cover adhesive tape kits” on page 59 • “1030 Heatsink” on page 60 Removal steps of the main built-in battery Step Screw (quantity) Color Torque M1.6 × 3.4 mm, flat-head, nylon-coated (6) Silver 0.098 +/-0.01 Nm (1.0 +/-0.1 kgf-cm) When installing: •...
Removal steps of the dummy sub built-in battery Step Screw (quantity) Color Torque M1.6 × 3.4 mm, flat-head, nylon-coated (4) Silver 0.098 +/-0.01 Nm (1.0 +/-0.1 kgf-cm) Note: When either of the batteries is in red status, check the other battery. If the cycle count of the other battery is over 750, replace the two batteries together.
Removal steps of the speaker assembly When installing: • Ensure that the connector is attached firmly. • Ensure that the cable is routed properly. 1090 Antennas cable guide (for selected models) For access, remove these FRUs: • “1010 Rear cover ” on page 57 •...
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Removal steps of the antennas cable guide When installing: Ensure that the connector is attached firmly. Antenna cable routing • For WLAN models Ensure that you install the antenna cables as shown below. • For WWAN models Ensure that you install the antenna cables as shown below. Chapter 7 Removing or replacing a FRU...
1110 USB-C board, USB-C board bracket and USB-C cable For access, remove these FRUs: • “1010 Rear cover ” on page 57 • “1020 Rear cover adhesive tape kits” on page 59 • “1030 Heatsink” on page 60 • “1040 Main built-in battery, sub built-in battery, sub built-in battery cable and dummy sub built-in battery” on page 61 Removal steps of the USB-C board bracket, USB-C cable and USB-C board X1 Fold 16 Gen 1 Hardware Maintenance Manual...
• After replacing the system board, use the Maintenance Utility to bind the model type, serial number, and Brand ID of the computer with the new system board. Refer to https://support.lenovo.com/us/en/solutions/ for instructions on how to do that. As an alternative, you also can use the Golden Key U1 tool HT506954 for that purpose.
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For access, remove these FRUs in order: • “1010 Rear cover ” on page 57 • “1020 Rear cover adhesive tape kits” on page 59 • “1030 Heatsink” on page 60 • “1050 M.2 solid-state drive” on page 63 • “1060 Wireless WAN card (for selected models)” on page 64 •...
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For WWAN models Step Screw (quantity) Color Torque M1.6 × 2.0 mm, flat head, nylon-coated (7) Silver 0.098 +/-0.01 Nm (1.0+/-0.1kgf-cm) Black M1.6 × 2.6 mm, flat head, nylon-coated (4) (for WLAN models) 0.098 +/-0.01 Nm (1.0+/-0.1kgf-cm) M1.6 × 2.6 mm, flat head, nylon-coated (3) (for WWAN models) M1.6 ×...
• Configure the keyboard language in UEFI BIOS: 1. Enter the UEFI BIOS menu. 2. Click Config ➙ Keyboard/Mouse ➙ Keyboard Layout, and then select the keyboard language. 1130 Volume and power board For access, remove this FRU: • “1010 Rear cover ” on page 57 •...
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For access, remove these FRUs in order: • “1010 Rear cover ” on page 57 • “1020 Rear cover adhesive tape kits” on page 59 • “1030 Heatsink” on page 60 • “1040 Main built-in battery, sub built-in battery, sub built-in battery cable and dummy sub built-in battery” on page 61 •...
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Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Trademarks LENOVO, LENOVO logo, THINKPAD, THINKPAD logo and TRACKPOINT are trademarks of Lenovo. Intel and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft, Microsoft Teams, Windows, BitLocker, and Cortana are trademarks of the Microsoft group of companies.