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Lenovo 10HQ User Manual

Lenovo 10HQ User Manual

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Lenovo S200
User Guide
Machine Types: 10HQ and 10HR

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  • Page 1 Lenovo S200 User Guide Machine Types: 10HQ and 10HR...
  • Page 2 Important safety information” on page iii and Appendix F “Notices” on page 83. Fifth Edition (October 2016) © Copyright Lenovo 2015, 2016. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA”...

  • Page 3: Table Of Contents

    Accessing a program on the computer . . . mode ....An introduction to Lenovo programs ..Using BIOS passwords ..
  • Page 4 Safety and warranty ... Appendix E. ENERGY STAR model Lenovo Web site ... . information ....81 Lenovo Support Web site.

  • Page 5: Read This First: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 6: Static Electricity Prevention

    Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way. Lenovo S200 User Guide...

  • Page 7: Extension Cords And Related Devices

    • Ventilation slots, fans, and heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features. © Copyright Lenovo 2015, 2016...

  • Page 8: Operating Environment

    • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. Lenovo S200 User Guide...

  • Page 9: Power Supply Statement

    Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2015, 2016...
  • Page 10 Lenovo S200 User Guide...

  • Page 11: Chapter 1. Product Overview

    Card reader slot (optional) USB 2.0 connector Microphone connector Headphone connector USB 2.0 connector • Card reader slot Used to hold a card-shaped storage medium so that the card reader can read the data on the storage medium. © Copyright Lenovo 2015, 2016...
  • Page 12 When the indicator is on, the storage drives are in use. • USB 2.0 connector Used to connect a device that requires a USB 2.0 connection, such as a keyboard, a mouse, a scanner, a printer, or a personal digital assistant (PDA). Lenovo S200 User Guide...

  • Page 13: Rear View

    Rear view Figure 2. Rear view HDMI connector VGA connector USB 3.0 connectors (4) Audio line-in connector Audio line-out connector Microphone connector ac power adapter connector ac power adapter cable loop PCI Express card area (different cards provide different Security-lock slot connectors) Padlock loop Rear Wi-Fi antenna cover (optional)
  • Page 14 Used to connect a device that requires a USB 2.0 or USB 3.0 connection, such as a keyboard, a mouse, a scanner, a printer, or a PDA. • VGA connector Used to connect a video graphics array (VGA) monitor or other devices that use a VGA connector. Lenovo S200 User Guide...

  • Page 15: Computer Components

    Computer components Note: Some of the following components are optional. Figure 3. Computer components Coin-cell battery Heat sink and fan assembly Memory module System board Power button board Computer handle Optical drive Front audio and USB assembly bracket Card reader bracket Card reader Front audio and USB assembly Front Wi-Fi antenna...

  • Page 16: Parts On The System Board

    Storage drive power connector Power button board connector Front USB connector Card reader connector PCI Express x16 graphics card slot M.2 Wi-Fi card slot Front audio connector PCI Express x1 card slot SATA connectors (2) Buzzer Microprocessor Lenovo S200 User Guide...

  • Page 17: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The machine type and model label is attached on the side of your computer as shown.
  • Page 18 Your computer is preinstalled with Windows 7 or Windows 10 operating system. Additional operating systems might be identified by Lenovo as compatible with your computer. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system provider.
  • Page 19 Expansion • Card reader (optional) • Memory slot • Optical drive (optional) • PCI Express x1 card slot • PCI Express x16 graphics card slot • Storage drive bay Network features • Ethernet LAN The integrated network interface card supports the Ethernet connector on your computer. •...

  • Page 20: Specifications

    2. Depending on your Windows version, do one of the following: – For Windows 7: Click All Programs to display the program list. From the list or a folder in the list, click the name of the desired program to launch the program. Lenovo S200 User Guide...

  • Page 21: An Introduction To Lenovo Programs

    – Read how-to articles, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources. Lenovo Companion is filled with exclusive Lenovo content to help you learn more about what you can do with your computer.
  • Page 22 Lenovo S200 User Guide...

  • Page 23: Chapter 2. Using Your Computer

    Lenovo for help. In addition, some locations offer extended privileges and services to registered users. To register the computer with Lenovo, ensure that the computer is connected to the Internet. Then, go to http://www.lenovo.com/register and follow the instructions on the screen.

  • Page 24: Guidelines About Using The Optical Drive

    Note: If the tray does not slide out of the drive when you press the eject/close button, turn off the computer. Then, insert a straightened paper clip into the emergency-eject hole adjacent to the eject/close button. Use the emergency eject only in an emergency. Lenovo S200 User Guide...

  • Page 25: Recording A Disc

    Recording a disc If your optical drive supports recording, you can record a disc. Recording a disc using Windows tools To record a disc using Windows tools, do one of the following: • Burn a disc using the AutoPlay window. 1.

  • Page 26: Connecting To A Bluetooth-Enabled Device

    Note: If the Bluetooth icon is not displayed in the Windows notification area, add the icon to the notification area. See “Adding an icon to the Windows notification area” on page 13. Lenovo S200 User Guide...

  • Page 27: Chapter 3. You And Your Computer

    Comfort Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best. The following figure sets an example for your reference. © Copyright Lenovo 2015, 2016...

  • Page 28: Accessibility Information

    Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: http://www.lenovo.com/accessibility...
  • Page 29 Ease of Access Center Ease of Access Center on the Windows operating system enables users to configure their computers to suit their physical and cognitive needs. To use Ease of Access Center, do the following: 1. Click the Start button to open the Start menu. 2.
  • Page 30 Note: This function might not work on some windows. If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size. Industry-standard connectors The computer provides industry-standard connectors that enable you to connect assistive devices. Lenovo S200 User Guide...

  • Page 31: Cleaning The Computer

    Then, you can type a message on the computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 32: Keeping The Computer Current

    The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.
  • Page 33 If the local electrical outlet style is different from the type you are currently using, contact the Lenovo Customer Support Center to purchase either an electrical plug adapter or a new power cord. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. If you cannot find the support telephone number for your country or region, contact your Lenovo reseller.
  • Page 34 Lenovo S200 User Guide...

  • Page 35: Chapter 4. Security

    Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 6. Installing a padlock © Copyright Lenovo 2015, 2016...

  • Page 36: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 7.

  • Page 37: Using And Understanding Firewalls

    The computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on the computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 38 Lenovo S200 User Guide...

  • Page 39: Chapter 5. Advanced Configuration

    3. Select the feature you want to enable or disable and press Enter. 4. Select the desired setting and press Enter. 5. Exit the Setup Utility program. See “Exiting the Setup Utility program” on page 33. © Copyright Lenovo 2015, 2016...

  • Page 40: Enabling Or Disabling The Erp Lps Compliance Mode

    Enabling or disabling the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when the computer is off or in sleep mode.
  • Page 41 When an administrator password is set, you are prompted to enter a valid password each time you try to access the Setup Utility program. The Setup Utility program cannot be accessed until a valid password is entered. If both the power-on password and administrator password are set, you can enter either password. However, you must use your administrator password to change any configuration settings.

  • Page 42: Selecting A Startup Device

    If you want to select a permanent startup device, select Enter Setup on Startup Device Menu and press Enter to start the Setup Utility program. For more information about how to select a permanent startup device, see “Changing the startup device sequence permanently” on page 32. Lenovo S200 User Guide...

  • Page 43: Exiting The Setup Utility Program

    To update the BIOS, do the following: 1. Go to http://www.lenovo.com/drivers. 2. Download the flash BIOS update driver for the operating system version or the ISO image version (used to create a flash update disc). Then, download the installation instructions for the flash BIOS update driver you download.
  • Page 44 Lenovo S200 User Guide...

  • Page 45: Chapter 6. Troubleshooting, Diagnostics, And Recovery

    5. Recover your operating system. See “Recovery information” on page 43. 6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. For more information about help, service, and technical assistance, see Chapter 8 “Getting information, help, and service”...

  • Page 46: Audio Problems

    • Click the volume icon in the Windows notification area on the taskbar. Then, click the speaker icon on top of the volume control. Click the Levels tab and ensure that the Balance settings are set correctly . Lenovo S200 User Guide...

  • Page 47: Cd Problems

    Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See “Adding an icon to the Windows notification area” on page 13. CD problems This section provides solutions to CD-related problems. A CD or DVD does not work Solutions: •...

  • Page 48: Intermittent Problems

    "No Operating System Found" message or the system not starting up from the correct storage drive Symptom: "No Operating System Found" message or the system not starting up from the correct storage drive Solutions: • Ensure that all storage drive signal cables and power cables are connected correctly. Lenovo S200 User Guide...

  • Page 49: Networking Problems

    • Ensure that the storage drive the computer starts up from is listed as the first startup device in the Setup Utility program. Refer to “Changing the startup device sequence permanently” on page 32. Note: In rare cases, the storage drive with the operating system might get corrupted or damaged. In such cases, you might need to replace the storage drive.
  • Page 50 2. Right-click the volume icon in the Windows notification area on the taskbar. Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See “Adding an icon to the Windows notification area” on page 13. Lenovo S200 User Guide...

  • Page 51: Performance Problems

    3. Click Playback devices. 4. If you are using the Headset profile, select Bluetooth Hands-free Audio, and then click Set Default. If you are using the AV profile, select Stereo Audio, and then click Set Default. 5. Click OK. Performance problems This section provides solutions to performance-related problems of the computer.

  • Page 52: Serial Connector Cannot Be Accessed

    • Detach and reconnect the USB connector to reset the USB device. I cannot install the Windows 7 operating system using an external USB device Solution: Go to http://www.lenovo.com/support to download and install USB drivers. Software and driver problems This section provides solutions to software- and driver-related problems.

  • Page 53: Diagnostics

    If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.

  • Page 54: Recovery Information For Windows 10

    Note: For some keyboards, you might need to press Fn+F8 to open the Advanced Boot Options window. • Use the recovery disc set provided by Lenovo to restore the entire storage drive to the factory-default settings. – If the computer comes with the recovery disc set, follow the instructions shipped with the disc set.
  • Page 55 • Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default settings. – If the computer comes with the recovery USB key, follow the instructions shipped with the USB key. – If the computer does not come with the recovery USB key, contact the Lenovo Customer Support Center to order a recovery USB key.
  • Page 56 Lenovo S200 User Guide...

  • Page 57: Chapter 7. Installing Or Replacing Hardware

    • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option. • In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.

  • Page 58: Replacing The Ac Power Adapter

    Important safety information” on page iii. CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. To remove the computer cover, do the following: Lenovo S200 User Guide...

  • Page 59: Replacing The Front Bezel

    1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Unlock any locking device that secures the computer cover. 3.
  • Page 60 3. Remove the front bezel by releasing the three plastic tabs on the left side and pivoting the front bezel outward. Figure 10. Removing the front bezel Lenovo S200 User Guide...

  • Page 61: Replacing The Power Button Board

    4. Align the three plastic tabs on the right side of the new front bezel with the corresponding holes in the chassis. Then pivot the front bezel inwards until it snaps into position on the left side. Figure 11. Installing the front bezel What to do next: •...
  • Page 62 7. Pull out the power button board cable through the hole in the chassis as shown. Figure 13. Removing the power button board 8. Pass the cable of the new power button board through the hole in the chassis as shown. Figure 14. Installing the power button board Lenovo S200 User Guide...

  • Page 63: Replacing The Optical Drive

    9. Position the new power button board in the power button board holder so that the tab aligns with the slot on the new power button board. Then, press the power button board as shown until it snaps into position and is secured by the tab Figure 15.

  • Page 64: Replacing The Storage Drive

    Replacing the storage drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page iii. To replace the storage drive, do the following: Lenovo S200 User Guide...
  • Page 65 1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 48. 3.

  • Page 66: Replacing The Coin-Cell Battery

    Note: When the computer is turned on for the first time after replacing the coin-cell battery, an error message might be displayed. This is normal after replacing the coin-cell battery. 8. Use the Setup Utility program to set the date, time, and any passwords. See “Using the Setup Utility program” on page 29. Lenovo S200 User Guide...

  • Page 67: Replacing The Memory Module

    Replacing the memory module Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page iii. To replace the memory module, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

  • Page 68: Replacing The Heat Sink And Fan Assembly

    Note: Carefully remove the four screws from the system board to avoid any possible damage to the system board. The four screws cannot be removed from the heat sink and fan assembly. Figure 24. Removing the heat sink and fan assembly Lenovo S200 User Guide...

  • Page 69: Replacing The Pci Express Card

    7. Lift the failing heat sink and fan assembly off the system board. Notes: • You might have to gently twist the heat sink and fan assembly to free it from the microprocessor. • Do not touch the thermal grease while handling the heat sink and fan assembly. 8.
  • Page 70 6. Remove the new PCI Express card from its static-protective package. 7. Install the new PCI Express card into the appropriate PCI Express slot on the system board. See “Parts on the system board” on page 6. Figure 27. Installing the PCI Express card Lenovo S200 User Guide...

  • Page 71: Replacing The Wi-Fi Card

    8. Pivot the card latch to the closed position to secure the PCI Express card. Figure 28. Installing the PCI Express card 9. Install the screw to secure the card latch. Figure 29. Installing the PCI Express card latch What to do next: •...
  • Page 72 Wi-Fi card as shown so that the screw notch on the Wi-Fi card aligns with the screw hole in the system board. Note: Do not touch the notched edge of the Wi-Fi card. Figure 32. Installing the Wi-Fi card Lenovo S200 User Guide...

  • Page 73: Completing The Parts Replacement

    8. Install the screw to secure the Wi-Fi card to the system board, and then connect the Wi-Fi antenna cables to the Wi-Fi card. Figure 33. Connecting the Wi-Fi antenna cables 9. Reinstall the PCI Express card if you have removed it. See “Replacing the PCI Express card” on page 59. What to do next: •...
  • Page 74 7. Update your configuration. See “Using the Setup Utility program” on page 29. 8. If a newly installed hardware component does not work normally, update the device driver. See “Keeping the computer current” on page 22. Lenovo S200 User Guide...

  • Page 75: Chapter 8. Getting Information, Help, And Service

    Ensure that you read and understand all safety information before using the computer. Lenovo Web site The Lenovo Web site (http://www.lenovo.com) provides up-to-date information and services to help you buy, upgrade, and maintain the computer. You also can do the following: •...

  • Page 76: Lenovo Support Web Site

    • Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

  • Page 77: Purchasing Additional Services

    • Upgraded or extended hardware repair services • Custom installation services Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com Chapter 8 Getting information, help, and service...
  • Page 78 Lenovo S200 User Guide...

  • Page 79: Appendix A. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 80 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 81: Eurasian Compliance Mark

    The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices. Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.

  • Page 82: Additional Regulatory Information

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/UserManuals.

  • Page 83: Appendix B. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 84: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 85: Battery Recycling Information For The European Union

    If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
  • Page 86 Lenovo S200 User Guide...

  • Page 87: Appendix C. Restriction Of Hazardous Substances (Rohs) Directive

    For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). © Copyright Lenovo 2015, 2016...

  • Page 88: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules. Taiwan RoHS Lenovo S200 User Guide...

  • Page 89: Appendix D. China Energy Label

    Appendix D. China Energy Label © Copyright Lenovo 2015, 2016...
  • Page 90 Lenovo S200 User Guide...

  • Page 91: Appendix E. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1.
  • Page 92 Lenovo S200 User Guide...

  • Page 93: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 94: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

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