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Dell Latitude 7350 Owner's Manual
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Dell Latitude 7350 Owner's Manual

Dell Latitude 7350 Owner's Manual

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Latitude 7350
Owner's Manual
Regulatory Model: P178G/P179G
Regulatory Type: P178G001/P178G002/P179G002
February 2024
Rev. A00

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Summary of Contents for Dell Latitude 7350

  • Page 1 Latitude 7350 Owner's Manual Regulatory Model: P178G/P179G Regulatory Type: P178G001/P178G002/P179G002 February 2024 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Top......................................8 Front....................................... 9 Bottom....................................10 Service Tag..................................10 Modes....................................12 Battery charge and status light .............................15 Chapter 2: Set up your Latitude 7350..................16 Chapter 3: Specifications of Latitude 7350.................. 18 Dimensions and weight..............................18 Processor..................................... 18 Chipset....................................19 Operating system................................19 Memory....................................19 External ports..................................20...
  • Page 4 After working inside your computer........................40 BitLocker..................................40 Recommended tools................................. 40 Screw list....................................41 Major components of Latitude 7350..........................42 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........45 NanoSIM-card tray................................45 Removing the nanoSIM-card tray .......................... 45 Installing the nanoSIM-card tray ..........................46 Base cover..................................
  • Page 5 Installing the heat-sink............................... 70 Speakers....................................72 Removing the speakers for Ultralight........................72 Installing the speakers for Ultralight........................73 Display assembly................................74 Removing the display assembly ..........................74 Installing the display assembly ..........................76 Smart card reader................................78 Removing the smart card reader ..........................78 Installing the smart card reader ..........................
  • Page 6 Locate the Service Tag or Express Service Code of your Dell computer ............126 Dell SupportAssist Pre-boot System Performance Check diagnostics.............. 127 Running the SupportAssist Pre-Boot System Performance Check.............. 127 Built-in self-test (BIST)..............................127 M-BIST..................................127 LCD Power rail test (L-BIST)..........................128 LCD Built-in Self-Test (BIST)..........................

  • Page 7: Chapter 1: Views Of Latitude 7350

    Views of Latitude 7350 Right Figure 1. Right view 1. nano SIM-card slot Insert a nano-SIM card to connect to a mobile broadband network. NOTE: Availability of the nano-SIM card slot depends on the region and configuration ordered. 2. Headset port Connect headphones or a headset (headphone and microphone combo).

  • Page 8: Top

    Supports USB4, DisplayPort 1.4, Thunderbolt 4 and also enables you to connect to an external display using a display adapter. Provides data transfer rates of up to 40 Gbps for USB4 and Thunderbolt 4. NOTE: You can connect a Dell Docking Station to the Thunderbolt 4 ports. For more information, search in the Knowledge Base Resource at www.dell.com/support. NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.

  • Page 9: Front

    Move your finger on the clickpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click. 7. Speaker Provide audio output. Front Figure 4. Front view 1. Infrared emitter (optional) Emits infrared light, which enables the infrared camera to sense and track motion. Views of Latitude 7350...

  • Page 10: Bottom

    The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information. Views of Latitude 7350...
  • Page 11 Figure 6. Service tag location Views of Latitude 7350...

  • Page 12: Modes

    Modes The following modes are applicable for your 2-in-1 computers. Notebook Figure 7. Notebook mode Views of Latitude 7350...
  • Page 13 Tablet Figure 8. Tablet mode Views of Latitude 7350...
  • Page 14 Stand Figure 9. Stand mode Views of Latitude 7350...

  • Page 15: Battery Charge And Status Light

    Tent Figure 10. Tent mode Battery charge and status light The following table lists the battery charge and status light behavior of your Latitude 7350. Table 1. Battery charge and status light behavior  Power Source LED Behavior System Power State...

  • Page 16: Chapter 2: Set Up Your Latitude 7350

    Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, search in the Knowledge Base Resource at www.dell.com/support. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
  • Page 17 SupportAssist proactively checks the health of your computer hardware and software. When an issue is detected, the necessary system state information is sent to Dell to begin troubleshooting. SupportAssist is preinstalled on most of the Dell devices running Windows operating system. For more information, see SupportAssist for Business PCs manuals at www.dell.com/support/home/...

  • Page 18: Chapter 3: Specifications Of Latitude 7350

    The weight of your computer depends on the configuration that is ordered and manufacturing variability. Processor The following table lists the details of the processors that are supported for your Latitude 7350. Table 4. Processor  Description Option one Option two...

  • Page 19: Chipset

    Chipset The following table lists the details of the chipset that is supported for your Latitude 7350. Table 5. Chipset  Description Values Chipset Integrated in the processor Processor Intel Core Ultra 5/7 DRAM bus width Dual-channel, 64-bit Flash EPROM 64 MB PCIe bus Up to Gen4.0...

  • Page 20: External Ports

    To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at www.dell.com/support. Wireless module The following table lists the Wireless Local Area Network (WLAN) module that is supported on your Latitude 7350. Table 9. Wireless module specifications  Description Values...

  • Page 21: Audio

    The version of the Bluetooth wireless card may vary depending on the operating system that is installed on your computer. Audio The following table lists the audio specifications of your Latitude 7350. Table 10. Audio specifications  Description Values Audio controller...

  • Page 22: Keyboard

    M.2 2230 solid-state drive, Self- PCIe NVMe Gen4 x4 Up to 256 GB encrypting drive, Opal 2.0 Keyboard The following table lists the keyboard specifications of your Latitude 7350. Table 12. Keyboard specifications  Description Values Keyboard type ● Standard AI hotkey backlit keyboard without fingerprint reader ●...

  • Page 23: Keyboard Shortcuts Of Latitude 7350

    Keyboard shortcuts of Latitude 7350 NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for shortcuts remain the same across all language configurations. Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions.

  • Page 24: Camera

    Page up Fn + PgDn Page down Fn + Home Home Fn + End Camera The following table lists the camera specifications of your Latitude 7350. Table 15. Camera specifications  Description Values Number of cameras Three Camera type ● FHD RGB USB Camera ●...

  • Page 25: Clickpad

    For more information about clickpad gestures available on Windows, see the Microsoft Knowledge Base article at support.microsoft.com. Clickpad with collaboration controls The following table lists the clickpad specifications of your Latitude 7350 Ultralight. Table 17. Clickpad specifications  Description Values Clickpad type...

  • Page 26: Power Adapter

    To enjoy the collaboration touchpad (CTP) controls feature on your keyboard, ensure that you have the latest versions of the Dell Optimizer app and Zoom or Teams for work or school installed on your computer. Dell Optimizer offers modular installation which allows you to select the modules you want to install. Install the collaboration touchpad module within the Dell Optimizer app to enjoy the functionality of collaboration controls.

  • Page 27: Battery

    Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components. Battery The following table lists the battery specifications of your Latitude 7350. Table 19. Battery specifications  Description...
  • Page 28 0 to time from 0 to ● 0 - 15°C maximum intensive conditions on using the Dell Power 100% RSOC is 4 100% RSOC is 4 allowable charge hours hours time from 0 to Manager application.

  • Page 29: Display

    Option four CAUTION: Dell recommends that you charge the battery regularly for optimal power consumption. If your battery charge is completely depleted, connect the power adapter, turn on your computer, and then restart your computer to reduce the power consumption.

  • Page 30: Fingerprint Reader (Optional)

    Anti-glare Anti-glare Anti-glare Anti-reflection finish Touch options Fingerprint reader (optional) The following table lists the specifications of the optional fingerprint-reader of your Latitude 7350. Table 21. Fingerprint reader specifications  Description Values Fingerprint-reader sensor technology Trans-capacitive sensing Fingerprint-reader sensor resolution 500/363 dpi Fingerprint-reader sensor pixel size ●...

  • Page 31: Gpu-Integrated

    GPU—Integrated The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Latitude 7350. Table 23. GPU—Integrated  Controller Memory size Processor Intel Graphics Shared system memory Intel Core Ultra 5/7 Multiple display support matrix The following table lists the multiple display support matrix of your Latitude 7350.

  • Page 32: Smart-Card Reader

    Smart-card reader Contactless smart-card reader This section lists the contactless smart-card reader specifications of your Latitude 7350. This module is only available in computers shipped with Smart-card readers. Table 26. Contactless smart-card reader specifications  Title Description Dell ControlVault 3 contactless...
  • Page 33 DESFire 1Y NXP/Mifare Mifare DESFire 8K White PVC Cards Mifare Classic 1K White PVC Cards Mifare Mifare S50 ISO Cards Mifare DESFire 2K Mifare Plus S 2K/4K Mifare Plus X 4K G&D idOnDemand - SCE3.2 144K Specifications of Latitude 7350...

  • Page 34: Contacted Smart-Card Reader

    Oyster (London) MIFARE DESFire T-Money (Korea) Octopus Card (Hong Kong) SUICA (Japan) Contacted smart-card reader The following table lists the contacted smart-card reader specifications of your Latitude 7350. Table 28. Contacted smart-card reader specifications  Title Description Dell ControlVault 3 smart-card...

  • Page 35: Operating And Storage Environment

    * Measured using a random vibration spectrum that simulates the user environment. † Measured using a 2 ms half-sine pulse. Dell support policy For information about Dell support policy, search in the Knowledge Base Resource at www.dell.com/support. Specifications of Latitude 7350...

  • Page 36: Dell Low Blue Light Display

    This section details the Dell Optimizer specifications of your Latitude 7350. Dell Optimizer is a software application that intelligently optimizes the performance of your computer by using artificial intelligence and machine learning. Dell Optimizer dynamically configures your computer settings to optimize the performance of your applications.

  • Page 37: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 38: Safety Precautions

    Ensure that your computer is shut down and the AC adapter is disconnected. a. Hold <B> key on the keyboard and press the power button for 3 s or until the Dell logo appears on the screen. b. Press any key to continue.

  • Page 39: Esd Field Service Kit

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable. Two recognized types of ESD damage are catastrophic and intermittent failures.

  • Page 40: Transporting Sensitive Components

    It is recommended to use the traditional wired ESD grounding wrist strap and protective anti-static mat always when servicing Dell products. In addition, it is critical to keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.

  • Page 41: Screw List

    Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.

  • Page 42: Major Components Of Latitude 7350

    Table 30. Screw list (continued) Component Screw type Quantity Screw image Power button with optional M1.2x1.5 fingerprint reader Keyboard M1.2x1.5 Major components of Latitude 7350 The following image shows the major components of Latitude 7350. Working inside your computer...
  • Page 43 Figure 12. Major components of Latitude 7350 1. Base cover 2. Solid-state drive shield Working inside your computer...
  • Page 44 18. Fingerprint reader NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 45: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. NanoSIM-card tray Removing the nanoSIM-card tray Prerequisites...

  • Page 46: Installing The Nanosim-Card Tray

    Figure 13. Removing SIM card tray Steps 1. Insert a pin into the release hole of the nanoSIM-card tray and push inward until the tray is released. 2. Slide the nanoSIM-card tray out of the slot on the computer. 3. Remove the SIM card from the nanoSIM-card tray. 4.
  • Page 47 Figure 14. Installing the SIM card tray Steps 1. Insert a pin into the hole of the nanoSIM-card tray and push inward until the tray is released. 2. Slide the nanoSIM-card tray out of the slot on the computer. 3. Place the SIM card into the nanoSIM-card tray with the metallic contact facing up. 4.

  • Page 48: Base Cover

    Base cover Removing the base cover Prerequisites 1. Follow the procedure in Before working inside your computer. About this task The following images indicate the location of the base cover and provide a visual representation of the removal procedure. Figure 15. Base cover removal Removing and installing Customer Replaceable Units (CRUs)
  • Page 49 Figure 16. Base cover removal Figure 17. Base cover removal Steps 1. Loosen the eight captive screws that secure the base cover to the palm-rest and keyboard assembly. 2. Using a plastic scribe, pry open the base cover starting from the recesses, which are in the U-shaped indents at the top edge of the base cover, near the hinges.

  • Page 50: Installing The Base Cover

    CAUTION: Do not slide the scribe through the edge of the top side of the base cover as it damages the latches inside the base cover. CAUTION: Do not pry upwards from the edge near the vents, at the top side of the base cover, as it damages the base cover.
  • Page 51 Figure 19. Installing the base cover Removing and installing Customer Replaceable Units (CRUs)

  • Page 52: Solid-State Drive

    Figure 20. Installing the base cover Steps 1. Place the base cover on top of the palm-rest and keyboard assembly. 2. Align the screw holes on the base cover with the screw holes on the palm-rest and keyboard assembly, and snap the base cover latches into place.

  • Page 53: Installing The M.2 2230 Solid State Drive

    About this task NOTE: The M.2 card that is installed on your computer depends on the configuration ordered. Supported card configurations on the M.2 card slot are: ● M.2 2230 solid state drive The following image indicates the location of the M.2 2230 solid state drive and provides a visual representation of the removal procedure.

  • Page 54: Wireless Wide Area Network (Wwan) Card

    3. Verify if the storage device is installed correctly: a. Turn on or restart your system. b. Press F2 when the Dell logo is displayed on the screen to enter the system setup (BIOS) program. NOTE: A list of storage devices are displayed under the System Information in the General group.
  • Page 55 2. Remove the base cover. About this task NOTE: This procedure applies only to computers shipped with a 5G WWAN card installed. NOTE: 5G WWAN card is configured at point of sales for 2-in-1 computers, 5G WWAN card upgrade (CUS Kit) is not available for 2-in-1 computers.

  • Page 56: Installing The 5G Wwan Card

    Installing the 5G WWAN card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the 5G WWAN card and provide a visual representation of the installation procedure.

  • Page 57: Speakers

    NOTE: For instructions on how to find your computer's International Mobile Station Equipment Identity (IMEI) number, search in the Knowledge Base Resource at www.dell.com/support. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer.

  • Page 58: Installing The Speakers For Mainstream

    Installing the speakers for mainstream Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the speakers and provides a visual representation of the installation procedure. Figure 26.

  • Page 59: Installing The Coin-Cell Battery

    2. Remove the base cover. About this task The following image indicates the location of the coin-cell battery and provides a visual representation of the removal procedure. Figure 27. Removing the coin-cell battery Steps 1. Disconnect the coin-cell battery cable from the connector on the system board. 2.
  • Page 60 Figure 28. Installing the coin-cell battery Steps 1. Place the coin-cell battery into its slot on the system board. 2. Route the coin-cell battery cable back to the routing guides on the system board. 3. Connect the coin-cell battery cable to the connector on the system board. Next steps 1.

  • Page 61: Chapter 6: Removing And Installing Field Replaceable Units (Frus)

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a rechargeable Li-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.
  • Page 62 Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following image indicates the location of the 3-cell battery and provides a visual representation of the removal procedure. Figure 29. Removing the 3-cell battery Steps 1.

  • Page 63: Installing The 3-Cell Battery

    Installing the 3-cell battery CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the 3-cell battery and provides a visual representation of the installation procedure. Figure 30.

  • Page 64: Removing The 4-Cell Battery

    Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Removing the 4-cell battery CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer..

  • Page 65: Battery Cable

    Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the 4-cell battery and provides a visual representation of the installation procedure. Figure 32. Installing the 4-cell battery Steps 1.

  • Page 66: Installing The Battery Cable

    NOTE: If the battery is disconnected from the system board for service, then there is a delay during system boot as the system undergoes RTC battery reset. About this task The following images indicate the location of the battery cable and provide a visual representation of the removal procedure. Figure 33.

  • Page 67: Fan

    Figure 34. Installing the battery cable Steps 1. Connect the battery cable to the connector (BATT1) on the battery. 2. Route the battery cable through the routing guides on the battery. 3. Adhere the tape to secure the battery cable to the battery. Next steps 1.

  • Page 68: Installing The Fan

    Figure 35. Removing the fan Steps 1. Remove three screws (M2x3) that secure WLAN and WWAN brackets to the system board. 2. Disconnect the antenna cables from the connector (D1 and D2) and release the cables from the cable routing guides. 3.

  • Page 69: Heat-Sink

    Figure 36. Installing the fan Steps 1. Place the fan from the system board. 2. Align the screw holes on the fan to the screw holes on the system board. 3. Replace the single screw (M2x4) that secures the fan to the system board. 4.

  • Page 70: Installing The Heat-Sink

    NOTE: For maximum cooling of the processor, do not touch the heat transfer areas on the heat-sink. The oils in your skin can reduce the heat transfer capability of the thermal grease. The following image indicates the location of the heat-sink and provides a visual representation of the removal procedure. Figure 37.
  • Page 71 Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE: If either the system board or the heat-sink is replaced, use the thermal grease that is provided in the kit to ensure that thermal conductivity is achieved.

  • Page 72: Speakers

    Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Speakers Removing the speakers for Ultralight CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 73: Installing The Speakers For Ultralight

    Installing the speakers for Ultralight CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the speakers and provides a visual representation of the installation procedure. Figure 40.

  • Page 74: Display Assembly

    Display assembly Removing the display assembly CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the WWAN card.
  • Page 75 Figure 42. Removing the display assembly Steps 1. Remove the two screws (M2x3) that secures the EDP cable bracket on the system board. 2. Remove the two screws (M2x3) that secures the camera cable bracket on the system board. 3. Disconnect the camera cable from connector (CAM1) and disconnect the display cable from connector (LCD1). 4.

  • Page 76: Installing The Display Assembly

    Figure 43. Display assembly without WWAN-antenna cables Installing the display assembly CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE: Ensure that the hinges are opened to the maximum before replacing the display assembly on the palm-rest and...
  • Page 77 Figure 44. Installing the display assembly Removing and installing Field Replaceable Units (FRUs)

  • Page 78: Smart Card Reader

    Figure 45. Installing the display assembly Steps 1. Place the display assembly on a flat surface. 2. Slide the base assembly at an angle and gently press down on the hinges to align the screw holes on the display hinges with screw holes on the system board.

  • Page 79: Installing The Smart Card Reader

    Prerequisites 1. Follow the procedure in Before working inside your computer.. 2. Remove the base cover. 3. Remove the speakers. 4. Remove the 3-cell battery or the 4-cell battery, whichever is applicable. About this task NOTE: This procedure applies only to computers shipped with a smart card reader installed. The following images indicate the location of the smart card reader and provide a visual representation of the removal procedure.

  • Page 80: System Board

    Figure 47. Installing the smart card reader Steps 1. Align and place the smart card reader on the palm-rest and keyboard assembly. 2. Replace the four screws (M2x2) that secure the smart card reader to the palm-rest and keyboard assembly. 3.
  • Page 81 Figure 48. System board callouts 1. Fingerprint reader (FP1) 2. Darwin 1 antenna cable (D1) 3. Darwin 2 antenna cable (D2) 4. P sensor connector (P) 5. LCD connector (LCD1) 6. IR-camera cable connector (CAM1) 7. M.2 solid state drive connector (SSD1) 8.
  • Page 82 Figure 49. Removing system board Figure 50. Removing the system board Steps 1. Remove the six screws (M2x3) that secure the display, camera, and USB Type-C brackets. Removing and installing Field Replaceable Units (FRUs)
  • Page 83 2. Disconnect camera and display cables on the system board. 3. Disconnect the camera cable, display cable, battery cable, speaker cable, click pad flexible flat cable, USH daughter board flexible flat cable (for models shipped with a USH daughter board), RTC cable, finger print reader power button cable, Darwin cables, and P cable, from the system board.

  • Page 84: Installing The System Board

    Figure 53. WWAN absorbers NOTE: For the systems supporting the 5G configuration, the CPU absorber sticker adhered to the system board must be peeled off and transferred over to the replacement system board. Figure 54. CPU absorber Installing the system board CAUTION: The information in this installation section is intended for authorized service technicians only.
  • Page 85 Figure 55. System board callouts 1. Fingerprint reader (FP1) 2. Darwin 1 antenna cable (D1) 3. Darwin 2 antenna cable (D2) 4. P sensor connector (P) 5. LCD connector (LCD1) 6. IR-camera cable connector (CAM1) 7. M.2 solid state drive connector (SSD1) 8.
  • Page 86 Figure 56. System board installation Figure 57. System board Steps 1. Place the system board into the respective slot on the palm-rest and keyboard assembly. Removing and installing Field Replaceable Units (FRUs)

  • Page 87: Wlan-Antenna Module

    NOTE: Transfer the reusable WLAN absorbers to the new system board while replacing the system board. 2. Replace the screw (M2x4) securing the system board in place. 3. Connect the camera cable, display cable, battery cable, speaker cable, click pad flexible flat cable, USH daughter board flexible flat cable (for models shipped with a USH daughter board), RTC cable, finger print reader power button cable, Darwin cables, and P cable, on the system board.

  • Page 88: Installing The Wlan-Antenna Module

    Figure 58. Removing the WLAN-antenna module Steps 1. Remove the four screws (M2x3) that secure the WLAN-antenna module bracket to the system board. 2. Unroute the white WLAN main antenna cable and black WLAN Aux antenna cable from the routing guides on the palm rest. 3.

  • Page 89: Power Button With Optional Fingerprint Reader

    Figure 59. Installing the WLAN-antenna module Steps 1. Slide and replace the WLAN-antenna module to the WLAN-antenna module slot on the system board. 2. Route the WLAN-antenna cables from the routing guides on the system board. 3. Replace the four screws (M2x3) that secure the WLAN-antenna module bracket on the system board. Next steps 1.

  • Page 90: Installing The Power Button With Optional Fingerprint Reader

    About this task NOTE: When removing the system board to replace or access other parts, the system board can be removed and installed with the heat sink attached to simplify the procedure and preserve the thermal bond between the system board and heat sink.

  • Page 91: Keyboard

    Figure 61. Installing the power button Steps 1. Place the power button into its slot on the palm-rest and keyboard assembly. 2. Adhere the fingerprint reader flexible printed circuits to the connector (FP1) on the palm-rest and keyboard assembly. NOTE: This step applies only to computers shipped with a power button with fingerprint reader installed.
  • Page 92 4. Remove the WWAN card. NOTE: This procedure applies only to computers shipped with a WWAN card installed. 5. Remove the 3-cell battery or the 4-cell battery, whichever is applicable. 6. Remove the heat-sink. 7. Remove the speakers. 8. Remove the Power button.
  • Page 93 Figure 63. Removing the keyboard Steps 1. Peel the USH daughter-board flexible flat cable from the back of the keyboard. NOTE: This step applies only to computers shipped with a USH daughter-board installed. 2. Open the latch and disconnect the keyboard and keyboard backlight flat cable from the connector on the clickpad. 3.

  • Page 94: Installing The Keyboard

    Figure 65. Keyboard Support Plate for 5G WWAN Table 32. Keyboard support plate  Keyboard Support Plate for 5G WWAN Components Thermal pad for 5G WWAN Installing the keyboard CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 95 Figure 66. Installing the keyboard Figure 67. Installing the keyboard Removing and installing Field Replaceable Units (FRUs)

  • Page 96: Palm-Rest Assembly

    Steps 1. Align the screw holes on the keyboard to the screw holes on the keyboard support plate and place the keyboard on the keyboard support plate. 2. Align and place the keyboard assembly in to its slot in the computer. 3.

  • Page 97: Installing The Palm-Rest Assembly

    NOTE: Smart card reader is a replaceable component for the models with security configurations. The image below shows the palm-rest assembly after the pre-removal parts procedures have been performed for any palm-rest assembly replacement. Figure 68. Removing the palm-rest assembly Steps 1.
  • Page 98 Figure 69. Installing the palm-rest assembly Steps 1. For computers shipped with a carbon fiber palm-rest, align to the slot on the palm-rest assembly. 2. Place the palm-rest assembly on a flat surface and perform the post-requisites to install the palm-rest assembly. Next steps 1.

  • Page 99: Chapter 7: Software

    ● Windows 11 2022H2 ● Windows 11 2021H2 ● Ubuntu Linux 22.04 LTS, 64-bit Drivers and downloads When troubleshooting, downloading, or installing drivers, it is recommended that you read the Dell Knowledge Base article, Drivers and Downloads FAQs 000123347. Software...

  • Page 100: Chapter 8: Bios Setup

    BIOS Setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items that are listed in this section may or may not be displayed.

  • Page 101: View Advanced Setup Options

    For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the computer. NOTE: Depending on your computer and its installed devices, the items that are listed in this section may differ. Table 34. System Setup options—Overview menu  Overview Latitude 7350 BIOS Version Displays the BIOS version number. BIOS Setup...
  • Page 102 Table 34. System Setup options—Overview menu (continued) Overview Service Tag Displays the Service Tag of the computer. Asset Tag Displays the Asset Tag of the computer. Manufacture Date Displays the manufacture date of the computer. Ownership Date Displays the ownership date of the computer. Express Service Code Displays the Express Service Code of the computer.
  • Page 103 The computer stops booting to the operating system when a component is not authenticated during the boot process. Secure Boot can be enabled in BIOS setup or using management interfaces like Dell Command|Configure, but can only be disabled from BIOS setup.
  • Page 104 By default, the Enable Microsoft UEFI CA option is enabled. For additional security, Dell Technologies recommends keeping the Microsoft UEFI CA option enabled to ensure the broadest compatibility with devices and operating systems.
  • Page 105 Table 36. System Setup options—Integrated Devices menu (continued) Integrated Devices Enable Microphone Enables the microphone. By default, the Enable Microphone option is enabled. NOTE: Depending on the configuration ordered, the microphone setup option may not be available. Enable Internal Speaker Enables the internal speaker. By default, the Enable Internal Speaker option is enabled.
  • Page 106 Integrated Devices Type-C Dock Type-C Dock Override Enables or disables to use connected Type-C Dell Dock to provide data stream with external USB ports disabled. When Type-C Dock override is enabled, the Video/Audio/LAN submenu is activated. By default, the Type-C Dock Override option is enabled.
  • Page 107 Table 37. System Setup options—Storage menu (continued) Storage Drive Information Displays the information of onboard drives. Enable MediaCard Secure Digital (SD) Card Enables or disables the SD card. By default, the Secure Digital (SD) Card option is enabled. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options.
  • Page 108 Table 39. System Setup options—Connection menu (continued) Connection By default, the WLAN option is enabled. Bluetooth Enables or disables the internal Bluetooth device. By default, the Bluetooth option is enabled. Contactless Smartcard/NFC Enables or disables the smartcard device. By default, the Contactless Smartcard/NFC option is enabled. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup...
  • Page 109 USB Wake Support Wake on Dell USB-C Dock When enabled, connecting a Dell USB-C Dock wakes the computer from Standby, Hibernate, and Power Off. By default, the Wake on Dell USB-C Dock option is enabled. NOTE:...
  • Page 110 TPM 2.0 Security On Enables or disables the TPM. By default, the TPM 2.0 Securty On option is enabled. For additional security, Dell Technologies recommends keeping TPM enabled to allow these security technologies to fully function. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options.
  • Page 111 BIOS. This option returns to the disabled state when the computer restarts. By default, the Clear option is disabled. Dell Technologies recommends enabling the Clear option only when TPM data is required to be cleared. NOTE:...
  • Page 112 Absolute Absolute Software provides various cyber security solutions, some requiring software preloaded on Dell computers and integrated into the BIOS. To use these features, you must enable the Absolute BIOS setting and contact Absolute forconfiguration and activation. By default, the Absolute option is enabled.
  • Page 113 Password prompt. ● The system password is not prompted when the computer resumes from standby mode. Dell Technologies recommends using the system password in situations where it is likely that a computer may be lost or stolen. Hard Drive Password The hard drive password can be set to prevent unauthorized access of the data stored on the solid-state drive.
  • Page 114 ● If the system and hard drive passwords are set to the same value, the hard drive unlocks after the correct system password is entered. Dell Technologies recommends using a hard drive password to protect unauthorized data access. Password Configuration The Password configuration page includes several options for changing the requirements of BIOS passwords.
  • Page 115 Table 42. System Setup options—Passwords menu (continued) Passwords By default, the Allow Non-Admin Password Changes option is enabled. For additional security, Dell Technologies recommends keeping the Allow Non- Admin Password Changes option disabled. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options.
  • Page 116 Allows the control of the automatic boot flow for the SupportAssist System Resolution Console and the Dell operating system Recovery Tool. By default, the Dell Auto OS Recovery Threshold value is set to 2. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options.
  • Page 117 Table 44. System Setup options—System Management menu (continued) System Management Wake on LAN Enables or disables the computer to turn on by a special LAN signal. By default, the Wake on LAN option is disabled. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options.
  • Page 118 Table 45. System Setup options—Keyboard menu (continued) Keyboard Device Configuration HotKey Access Allows you to control whether you can access device configuration screens through hotkeys during system startup. By default, the Device Configuration HotKey Access option is enabled. NOTE: This setting controls only the Intel RAID (CTRL+I), MEBX (CTRL+P), and LSI RAID (CTRL+C) Option ROMs.
  • Page 119 Table 46. System Setup options—Pre-boot Behavior menu (continued) Pre-boot Behavior By default, the Touchpad and PS/2 Mouse option is selected. Leaves the integrated touchpad that is enabled when an external PS/2 mouse is present. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup options.
  • Page 120 This option is not available when the virtualization setting for IOMMU is disabled (VT-d/AMD Vi). By default, the Enable Pre-Boot DMA Support option is enabled. For additional security, Dell Technologies recommends keeping the Enable Pre- Boot DMA Support option enabled. NOTE: This option is provided only for compatibility purposes, since some older hardware is not DMA capable.
  • Page 121 Table 48. System Setup options—Performance menu (continued) Performance Enable Intel Turbo Boost Technology Enables or disables the Intel TurboBoost mode of the processor. When enabled, the Intel TurboBoost driver increases the performance of the CPU or graphics processor. By default, the Enable Intel Turbo Boost Technology option is enabled. NOTE: To view this option, enable Advanced Setup mode as described in View Advanced Setup...

  • Page 122: Updating The Bios

    Updating the BIOS in Windows to download the latest BIOS setup program file. 2. Create a bootable USB drive. For more information, search in the Knowledge Base Resource at www.dell.com/support. 3. Copy the BIOS setup program file to the bootable USB drive.

  • Page 123: Updating The Bios From The F12 One-Time Boot Menu

    One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 124: Assigning A System Setup Password

    CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data that is stored on your computer, when not locked and left unattended. NOTE: System and setup password feature is disabled. Assigning a System Setup password Prerequisites You can assign a new System or Admin Password only when the status is in Not Set.

  • Page 125: Clearing Cmos Settings

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information about how to reset Windows or application passwords, see the documentation accompanying Windows or your application.

  • Page 126: Chapter 9: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 127: Dell Supportassist Pre-Boot System Performance Check Diagnostics

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and launched by the BIOS internally. The embedded system diagnostics provides options for particular devices or device groups allowing you to: ●...

  • Page 128: Lcd Power Rail Test (L-Bist)

    LCD Built-in Self-Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and computer settings.

  • Page 129: System-Diagnostic Lights

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 130: Recovering The Operating System

    Real-Time Clock (RTC Reset) The Real Time Clock (RTC) reset function allows you or the service technician to recover Dell computers from No POST/No Power/No Boot situations. The legacy jumper enabled RTC reset has been retired on these models.
  • Page 131 6. Install the battery. 7. Install the base cover. 8. Connect the power adapter to your computer. 9. Turn on your computer. NOTE: For more information about performing a hard reset, search in the Knowledge Base Resource at www.dell.com/ support. Troubleshooting...

  • Page 132: Chapter 10: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 53. Self-help resources  Self-help resources Resource location Information about Dell products and services www.dell.com Tips Contact Support In Windows search, type Contact Support, and press Enter.

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