About this documentation • This guide applies to the Lenovo product models listed below. Illustrations in this guide may look slightly different from your product model. Model name Machine types (MT) ThinkCentre neo 50a 24 Gen 5 12SC, 12SD ThinkCentre neo 50a 27 Gen 5 12SA, 12SB •...
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ThinkCentre neo 50a 24 Gen 5 ThinkCentre neo 50a 27 Gen 5 User Guide...
Power connector USB-A 2.0 connectors Ethernet connector USB-A 3.2 Gen 2 connector HDMI 2.1 TMDS out connector Related topics • “USB specifications” on page 4. ThinkCentre neo 50a 24 Gen 5 ThinkCentre neo 50a 27 Gen 5 User Guide...
Maximum configuration as shipped: Weight (without packaging) • ThinkCentre neo 50a 24 Gen 5:6 kg (13.2 lb) • ThinkCentre neo 50a 27 Gen 5:7.1 kg (15.7 lb) Type Device Manager in the Windows search box and then press Enter. Type the Hardware configuration administrator password or provide confirmation, if prompted.
5 V and 3 A. • Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories • USB-C (3.2 Gen 2) connector ThinkCentre neo 50a 24 Gen 5 ThinkCentre neo 50a 27 Gen 5 User Guide...
Gesture Tap and hold. Open a shortcut menu. Swipe from the left. Open the widget panel. Swipe from the right. Open notification center. Two-finger touch gesture ThinkCentre neo 50a 24 Gen 5 ThinkCentre neo 50a 27 Gen 5 User Guide...
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To do this Gesture Move two fingers towards. Zoom out. Spread two fingers apart. Zoom in. Three- and four-finger touch gesture To do this Gesture Swipe with three fingers up. Show all open windows. Swipe with three fingers down. Show the desktop. Chapter 2 Get started with your computer...
5. Follow the on-screen instructions to update Windows. 6. After updating Windows, check if the touch screen works normally. 7. If the touch screen still cannot work normally, the touch screen might get damaged. You can call Lenovo Customer Support Center to get further help.
Conventional pair This topic helps you connect to a Bluetooth device by conventional pair. Type Bluetooth in the Windows search box and then press Enter. Step 1. Step 2. Turn on both the Bluetooth on your computer and the Bluetooth device. Make sure the device is discoverable.
• Antivirus programs Lenovo preinstalls a full-version antivirus software on selected models of computer. It helps defend the computer against viruses, safeguard your identity, and keep your personal information secured. • Absolute Persistence Absolute Persistence technology is embedded in firmware.
Note: The Lenovo BIOS Simulator Center makes periodic updates of the settings. The UEFI BIOS simulator interface and description of settings might be different from that on your actual user interface.
Click Update & Security ➙ Windows Update ➙ Check for Updates. Step 3. If a BIOS update package appears in your update list, click Download or Install to initiate the update. ThinkCentre neo 50a 24 Gen 5 ThinkCentre neo 50a 27 Gen 5 User Guide...
If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
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• Serial number and machine type label of your computer (shown as below illustration) Diagnose and troubleshoot your computer This section provides introduction to a set of diagnostics and troubleshooting tools at Lenovo Support Web site and the Vantage app. They can help you diagnose common software and hardware issues.
Lenovo Service Bridge. Lenovo Service Bridge helps to connect your computer with Lenovo diagnosing tools. • Lenovo Support Web site makes periodic updates of the sections to keep improving your experience with your computer. The Web site interface and descriptions of sections might be different from that on your actual interface.
Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the needed information before you contact Lenovo. 1. Record the problem symptoms and details: •...
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Service availability and service name might vary by country or region. ThinkCentre neo 50a 24 Gen 5 ThinkCentre neo 50a 27 Gen 5 User Guide...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.