Page 1 User guide...
Page 2 © 2024 Motorola Mobility LLC. All rights reserved. MOTOROLA, the stylised M logo, MOTO and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.
Page 3: Table Of Contents
Contents Set up phone About your hardware Insert or remove SIM and SD cards Copy data from old phone Manage dual SIMs Set up voicemail Set up email Make it yours Learn the basics About your home screen...
Page 4 Customise your Favourites tray Use widgets, shortcuts or folders Arrange apps and control an icon's look Allow or prevent Home screen rotation Remove Google feed Remake your Home screen with launchers Lock screen Use a screen saver Use apps...
Page 5 Clock app Set alarms Use timer or stopwatch "Set date and time" Contacts, calls, voicemail Contacts Add contacts Edit or delete contacts Star your favourite contacts Sort contacts Share contacts Phone calls Answer calls Make calls During a call...
Page 6 Transfer music files Connect a MIDI device Settings Network and Internet Connect to Wi‑Fi networks Connect with Wi-Fi Direct Use Aeroplane mode Control data usage Share your Internet connection Connect to VPNs Add a Private DNS service Connected devices...
Page 7 Hear other notification sounds Notifications Turn notifications on/off Choose how notifications look and open Control notification lights Control notification sound Manage notification privacy See previously viewed notifications Gestures Set up the sidebar Change Navigation mode Use one-handed mode...
Page 8 Passwords accounts Add or remove accounts Change name and info in your Google account Sync apps with your Google account Control what info Google collects Security and privacy About security Protect against harmful apps Make sure your phone can be found...
Page 9 Can't sign in to Google Account sync issues App issues App or widget issues Camera issues Messaging issues Gmail issues Play Store issues Maintenance procedures Update Android software Reset connections, settings or apps Reset phone See more help Send feedback to Motorola...
Page 10: Set Up Phone
Set up phone About your hardware Hardware diagram Tray for SIM and SD cards Headset jack Earpiece/speaker Front camera Proximity sensor Volume up/down button Power button fingerprint sensor...
Page 11 Set up phone Flash Main camera Microphone USB-C port to charge phone, transfer files and share data connection with tethered devices. Speaker Care for your phone To clean the screen: • While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly with a dry, soft cloth.
Page 12 Set up phone • Dry your phone and ports thoroughly with a soft, clean cloth. • Don't try to charge your phone when it's wet. • Don't drop, puncture or scratch your phone, as this could damage the water-repellent features.
Page 13: Insert Or Remove Sim And Sd Cards
Set up phone Insert or remove SIM and SD cards About the SD card Your phone supports an optional microSD card up to 1 TB. A Class 2, 4 or 6 card is sufficient. Your phone uses the card as portable storage for media files: photos, videos and music. Because it's portable, you can easily swap the card and its content between devices.
Page 14 Set up phone Push the tray back into the phone. If you have inserted two SIMs, you'll receive a notification to set them up. Swipe the notification down and tap it to manage dual SIMs. If you see troubleshoot the issue.
Page 15: Copy Data From Old Phone
Set up phone Copy data from old phone Copy data from iPhone You'll use Google Drive to copy files from your iPhone and iCloud account to your new phone and Google account: • Photos will back up to Photos. • Contacts will back up to Contacts.
Page 16 Set up phone Follow the onscreen instructions to select the old phone or backup associated with your Google account and to choose which apps and data to copy. Tip: Be sure to leave Back up to Google Drive turned on. What gets copied from Android phone If you copy data from another Android phone...
Page 17 Set up phone Select the contacts to import and touch Import.
Page 18: Manage Dual Sims
Set up phone Manage dual SIMs About dual SIMs When two SIMs are inserted: • You see at the top of the Home screen. If you see troubleshoot the issue. • Both SIMs can make and receive calls and text messages. •...
Page 19 Set up phone Change settings as needed.
Page 20: Set Up Voicemail
Set up phone Set up voicemail Set voicemail password Contact your carrier for help setting or recovering your password/PIN for voicemail. Set mailbox greeting Your carrier provides and manages your voicemail. To set your greeting: Touch > Touch & hold to dial into your mailbox.
Page 21: Set Up Email
Set up phone Set up email Set up personal email You can add multiple email accounts of the following types: • Gmail • Personal email from other providers (IMAP/POP) If you added a Google Account on your phone: • When you open the Gmail app for the first time, you'll see your email for that account. You're already set up.
Page 22 Set up phone Follow the onscreen instructions to enter your email address, password and other information from your company's IT department. Switch account views In the Gmail app, touch your profile icon , then select an account. To open each inbox with one touch from your Home screen, add task shortcuts: Touch &...
Page 23: Make It Yours
Set up phone Make it yours This topic lists things that most people want to do with their new phone, with links to instructions on how to do them. Change its look and sound • Set the wallpaper. • Add apps to your Home screen. •...
Page 24: Learn The Basics
Learn the basics About your home screen You see the home screen when you turn on and unlock your phone or swipe up from the bottom of the screen. Swipe right or left to move between Home screens. What’s on the screen Status bar: displays the time and icons that tell you about your phone's battery and network...
Page 25 Learn the basics To remove a Home screen, drag all apps, shortcuts, widgets, and folders off the screen. After you remove the last item, the Home screen will be removed. Customise your home screen Organise it: • touch and hold an item you want to move, then drag it to the new location. •...
Page 26: About Your Lock Screen
Learn the basics About your lock screen The lock screen appears when you're using a screen lock and you power on your phone or turn on the screen. From the lock screen, you can: • Make an emergency call. Swipe up from the bottom of the screen. •...
Page 27: New To Android
Learn the basics : New to Android? If this is your first smartphone Learn the basics To get around your phone, here are the key concepts. • You can choose how you move between apps and screens: gestures or icons. •...
Page 28 Learn the basics : New to Android? In most apps you can tap or your profile icon for app-specific settings. Make sure that you check what options are available to you there, too. Manage mobile data Understand your data usage. Keep an eye on your data usage and learn how to make the most of it.
Page 29: If You Had An Iphone
Learn the basics : New to Android? If you had an iPhone Welcome to Android! Here are some differences between your old iPhone and your new phone. Your assistant: you've retired Siri. Now, find info and get things done with Google Assistant. Just set up ‘OK, Google’.
Page 30: About Your Google Account
Learn the basics : New to Android? About your Google account Benefits of your account When you set up your phone, you added a Google Account. If you haven't had a Google Account before, this is more than just a password that you set up for your phone. A Google account lets you organise and access your personal information and files from any computer or mobile device: •...
Page 31: Status Bar Icons
Learn the basics : New to Android? Status bar icons About status icons status bar at the top of the Home screen contains icons that help you monitor your phone. • On the left, icons tell you about apps, such as new messages or downloads. If you don't know what one of these icons means, swipe the status bar down for details.
Page 32 Learn the basics : New to Android? Wi‑Fi network within range. Connected to Wi-Fi network. No SIM card. Location services are in use. Aeroplane mode on. CONNECTIVITY Trusted device connected. Your phone is a Wi-Fi hotspot. Devices can connect to share your data connection. Wireless display or adapter connected.
Page 33 Learn the basics : New to Android? Download complete. Google backup in progress. Google backup complete. SOUND Vibrate. DO NOT DISTURB Do Not Disturb is on. BATTERY Battery fully charged. Battery charging. Battery low. Phone is in Battery Saver mode. ALARM AND CALENDAR Alarm set.
Page 34 Learn the basics : New to Android? New Gmail message. New text message. New voicemail. Important alert. OTHER ICONS Privacy indicator. An app is using your microphone or camera. Screen recording in process. Focus mode is on. Apps that you download might show other icons to alert you about their status.
Page 35: Phone Terms You Should Know
Learn the basics : New to Android? Phone terms you should know Aeroplane mode This mode allows you to use your phone's non-wireless functions (music, games, etc.), while disabling its wireless radio functions that are banned on aeroplanes during flight. Software that you can download for added functionality, such as games, email apps, bar code scanners and more.
Page 36 Learn the basics : New to Android? shortcut An icon you can add to your Home screen that lets you quickly open an app. Create shortcuts for apps you use frequently. SIM card Subscriber Identity Module (SIM) card. A card that securely stores information your mobile operator uses to authenticate your phone on the mobile network.
Page 37: Get Around On Your Phone
Learn the basics : Get around on your phone Learn gestures You can use gestures on your screen to move between apps and choose or manipulate items. There are also gestures to perform everyday tasks such as taking screenshots or turning on the torch. These gestures can be turned on/off.
Page 38 Learn the basics : Get around on your phone Tip: If you have visual impairments, you can enable additional magnification gestures. Pinch in to zoom Put two fingers on the screen, far apart, and then drag them together. Result: zoom out to see smaller versions of photos or maps. Or, close expandable notifications.
Page 39: Move Between Apps And Screens
Learn the basics : Get around on your phone Move between apps and screens Choose how to get around If you see the navigation bar at the bottom of the screen, or you see no icons at all, you are using Gesture navigation.
Page 40 Learn the basics : Get around on your phone returns you to the Home screen from any app. lets you switch between recent apps. Tip: For visual assistance, you can add to open the Accessibility Menu magnify what's on the screen.
Page 41: Use Quick Settings
Learn the basics : Get around on your phone Use quick settings Open quick settings Settings you adjust frequently, like Bluetooth, are ‘quick settings’, easy to get to from any screen. To see your first few quick settings, swipe down once from the top of your screen. Swipe down again to: •...
Page 42 Learn the basics : Get around on your phone Auto-rotate Control compatible smart devices System update Dolby Atmos Torch Aeroplane mode Hotspot Nearby Share Alarm Battery Saver Screen record Camera access Mic access Data Saver (Appears after you turn on Data Saver for the first time.)
Page 43 Learn the basics : Get around on your phone Bedtime mode (Appears after you turn on Bedtime mode for the first time.) Scan QR code Family Space Security and privacy Colour inversion (Appears after you turn on Colour inversion for the first time.) Extra dim (Appears after you turn on Extra dim for the first time.) Open all settings...
Page 44 Learn the basics : Get around on your phone Open Quick settings, press and hold the media player, and touch Or go to Settings > Sound & vibration > Media Turn Pin media player off If you want to pin the media player to its spot in Quick settings: Open Quick settings, press and hold the media player, and touch Or go to Settings >...
Page 45: Turn Screen Off And On
Learn the basics : Get around on your phone Turn screen off and on Why your screen turns off automatically • To save battery power, your screen turns off if you haven't used it for some time. You can lengthen or shorten the time before your screen automatically turns off.
Page 46: Turn Off Phone
Learn the basics : Get around on your phone Turn off phone Swipe down from the top of the screen twice, then touch > Power off. Or, use the buttons on the side of your phone. Press the Power and Volume up buttons simultaneously, then touch Power off.
Page 47: Discover Useful Tools
Learn the basics : Discover useful tools Turn torch on and off To turn your torch on or off: • Open quick settings and tap • Or, make a chopping motion. To control the chop gesture: Go to Settings > Gestures. Tap Fast torch and turn it on or off.
Page 48: Scan Qr Codes
Learn the basics : Discover useful tools Scan QR codes Open quick settings and tap Frame the code. If it isn't automatically detected, move the camera closer or further away. When the code is detected, use options to open a website, copy/paste or share the information.
Page 49: Record Audio Notes
Learn the basics : Discover useful tools Record audio notes Record a note Open Sound Recorder app. To start recording, tap If needed, tap to pause and to resume recording. To add a tag in the recording that you can skip to during playback, tap To stop recording, tap To trim or edit a recording, search for ‘audio file editor’...
Page 50 Learn the basics : Discover useful tools To see your recording list, tap Beneath the name of each recording, you'll see the date and recording length. Tap > View details for file size and storage location. Rename recordings In the recording list, touch & hold the recording. Tap >...
Page 51: Control Phone With Your Voice
Learn the basics : Discover useful tools Control phone with your voice Speak a command Not all languages support voice commands. You can tell Google Assistant to call people, get directions, send messages and set alarms. Or, you can ask questions.
Page 52: Get Directions To A Location
Learn the basics : Discover useful tools Get directions to a location Navigation and battery life Navigation is one of the most power-intensive apps, so keep your phone plugged into a high-quality car charger, especially if you're streaming music and/or using Bluetooth (also power-intensive features).
Page 53: Use Clock And Weather Widget
Learn the basics : Discover useful tools Use clock and weather widget Add widget to Home screen Put a clock on your home screen and get quick access to alarms, your calendar, and the weather. Touch & hold the home screen. Tap Widgets.
Page 54 Learn the basics : Discover useful tools On the widget: • • Or, tap the current conditions icon or temperature, then tap Enter a city name or postcode, then tap Tap the city to add. When you add a city, it is set to be shown on the widget. If you want a different city's weather shown on the widget, select the location Remove location Tap the current conditions icon or temperature.
Page 55: Manage How You Spend Time On Your Phone
Learn the basics : Discover useful tools Manage how you spend time on your phone About Moto Unplugged and Google's Digital Wellbeing Moto Unplugged and Google's Digital Wellbeing offer distinct approaches to managing screen time and improving digital wellbeing. Moto Unplugged helps you take a break from the distractions of your phones by allowing you to tailor your mobile experience to your current mindset.
Page 56 Learn the basics : Discover useful tools The app timer resets at midnight. To use the app before midnight, go back to the timer in Settings and extend the time or delete the timer. Pause distracting apps to focus Use Focus mode to pause selected apps for fewer distractions. Go to Settings >...
Page 57 Learn the basics : Discover useful tools Touch Customise to set what your phone should do during this scheduled time: • Silence your phone (turn on Do Not Disturb). • Use greyscale or dimmed colour and light (touch Screen options at bedtime). Use parental controls You can: •...
Page 58: Work With Text
Learn the basics : Work with text Use onscreen keyboard Open, close, rotate keyboard To open the keyboard, just touch an area where you can enter text or numbers. To close the keyboard so you can see other parts of the screen, tap For a larger keyboard, turn your phone horizontally.
Page 59 Learn the basics : Work with text Get suggestions Use suggestions to type faster. When you're typing, you'll see a list of suggested next words above the keys: • Touch a word in the list to insert it in your text. •...
Page 60: Cut, Copy, Paste Text
Learn the basics : Work with text Cut, copy, paste text You can select and copy text from webpages and messages. To select text, touch & hold a word. Touch Copy, Cut, Share, Select all or: • Select more text. Drag the sliders •...
Page 61: Use Voice Typing
Learn the basics : Work with text Use voice typing Touch a text field to show the on-screen keyboard. Touch on the onscreen keyboard. Say what you want to type: • Speak naturally but clearly. There's no need to shout or hold the phone close to your mouth. •...
Page 62: Fill In Forms Automatically
Learn the basics : Work with text Fill in forms automatically Don’t retype your personal information again and again. Save it securely, then with just one touch, fill in passwords, addresses, credit cards and other information saved to your Google account.
Page 63: Personalise Your Phone
Personalise your phone : Home screen Change wallpaper You can change the background image on your Home screen lock screen. Set the wallpaper Touch & hold a blank area on your home screen, then touch Wallpapers. Do one of the following: •...
Page 64: Customise Your Favourites Tray
Personalise your phone : Home screen Customise your Favourites tray The Favourites tray at the bottom of your Home screen gives you quick access to your most-used apps. You can customise the shortcuts in this tray. Change app shortcuts manually Touch and hold one of the app shortcuts, then drag it up and drop it on Remove.
Page 65: Use Widgets, Shortcuts Or Folders
Personalise your phone : Home screen Use widgets, shortcuts or folders Add widgets Widgets stream information, giving some of an app’s functionality without opening the app. For example, the Calendar widget shows your daily agenda and gives you one-touch access to your full calendar. Add a widget Touch &...
Page 66 Personalise your phone : Home screen • Navigate to work Maps • Navigate to home • Search YouTube • Subscriptions • Explore • New incognito tab Chrome • New tab • New reminder Calendar • New event • New task •...
Page 67 Personalise your phone : Home screen Do one of the following: • Touch & hold the icon to drag it where you want on the home screen. • Touch Add to Home screen. Add folders Folders organise your shortcuts. You can create folders on your Home screen or in your app tray. Home screen folders To create a folder on your Home screen: Touch and hold an app shortcut on your home screen.
Page 68 Personalise your phone : Home screen Open the folder. Touch and hold the app's icon. Touch Remove widgets, shortcuts or folders To remove items from your Home screen: Touch & hold it until it vibrates. Drag it to Remove. For app tray folders, touch Delete.
Page 69: Arrange Apps And Control An Icon's Look
Personalise your phone : Home screen Arrange apps and control an icon's look Choose where to find apps: app tray or Home screen The app tray holds all of your installed apps. Swipe up from the bottom of the Home screen to open the tray.
Page 70 Personalise your phone : Home screen Touch and hold a blank space on your Home screen. Touch Home settings. Touch Notification dot on app icon. Turn Notification dot on app icon on or off...
Page 71: Allow Or Prevent Home Screen Rotation
Personalise your phone : Home screen Allow or prevent Home screen rotation quick settings, when you turn on Auto-rotate, apps will rotate when you turn your phone. If you want, you can keep your home screen from rotating while other apps auto-rotate: Touch and hold a blank space on your Home screen.
Page 72: Remove Google Feed
Personalise your phone : Home screen Remove Google feed When you swipe to the farthest-left Home screen, you’ll see the Google news feed. To remove it: Touch and hold a blank space on your Home screen. Touch Home settings. Touch Swipe access > Nothing. To add the feed back again, change Swipe access to Google feed.
Page 73: Remake Your Home Screen With Launchers
Personalise your phone : Home screen Remake your Home screen with launchers About launchers A launcher app is what makes your Home screen look the way it does and controls how you organise and interact with your apps. The launcher that came with your phone puts the Google search widget and a clock widget on the Home screen.
Page 74: Lock Screen
Personalise your phone : Lock screen Use a screen saver Set up screen saver While your phone is idle on a dock or charger, turn it into a desk clock, a photo frame to show off your pics, or more. Go to Settings >...
Page 75: Use Apps
Use apps Open, close and switch apps Open and close apps To open an app, tap its icon on the Home screen, or swipe up from the bottom of your Home screen open the tray, then tap the app. To leave an app and go to your home screen, just swipe up from the bottom of the screen. You don't need to close apps.
Page 76 Use apps In the list of recent apps: • To see more apps, swipe left or right. • To switch to an app, tap it in the list. • To choose between opening the app in freeform or full screen, touch and hold its icon. Tip: Use two apps at once with split screen.
Page 77: View Two Apps On Screen
Use apps View two apps on screen You can open a second app in a small, freeform window. Or, you can split the screen in half and use two apps at once. Use split screen view Open the first app. Drag up from the bottom of the Home screen, hold, then release.
Page 78: View Notifications
Use apps View notifications Find your notifications Apps send you notifications to let you know about new messages, calendar events and alarms. You can check your notifications from a few places: • They appear on your lock screen. • You see them when you swipe the status bar down on any screen.
Page 79 Use apps . Then, tap and select a duration to snooze notifications. To snooze notifications, first turn on snoozing. Dismiss a notification Swipe it sideways. Some notifications, like voicemails, require an action and cannot be dismissed. Dismiss all notifications Swipe to the end of your notifications and tap Clear all. Control how and when apps send notifications Do Not Disturb to silence all notifications when you don't want interruptions.
Page 80: About Pre-Loaded Apps
Use apps About pre-loaded apps Sometimes, related apps (like apps from Google or from your carrier) are grouped into a folder. Apps that came with your phone The following apps may be preloaded on your phone. Don't want some? Delete disable them.
Page 81 Use apps Contacts Organise and connect with your contacts. Assign ringtones to people. Dolby Atmos Optimise and adjust audio for your phone's speaker and any connected listening device. Drive Store and synchronise your files on Google's cloud, then access them anywhere you have an Internet connection.
Page 82 Set up and control your Google Home and Chromecast devices and other home products, such as lights, cameras and thermostats. Interactive Provides access to Motorola's interactive wallpapers, hosted on the cloud wallpapers so they don't take up space on your phone until you download them.
Page 83 Use apps Phone Make calls. Photos Manage photos and upload them automatically to your private album. Play Store Get apps for your phone, as well as books, magazines, music and films and access them from your computer or any Android device. Settings Customise your phone settings.
Page 84: Get, Delete, Manage Apps
Use apps : Get, delete, manage apps Install or update apps Get apps Get apps from Google Play Store You can download more apps, in addition to the apps preloaded on your phone. To download apps: Open Play Store app. Browse by category or search.
Page 85 Use apps : Get, delete, manage apps Under Updates available: • Tap Update all. • Or, to update a specific app, tap See details, then tap Update by its name. Tip: To read the summary of what changed, tap the app name before you update it. Update Play Store apps automatically Updating your apps gives you the latest features and improves security and stability.
Page 86 Use apps : Get, delete, manage apps Restore Play Store apps If you uninstall an app you got from Play Store, you can reinstall it anytime. Have apps you use infrequently, such as a flight tracker? Delete them and easily reinstall when needed. Open the Play Store app.
Page 87: Manage App Permissions
Use apps : Get, delete, manage apps Manage app permissions What are permissions? If an app wants to use specific features and personal information on your phone, it must ask for your permission. You can manage permissions at any time to allow, deny or modify them. Apps might ask you for permission to access: •...
Page 88 Use apps : Get, delete, manage apps Go to Settings > Privacy. Tap Permission manager. Tap a feature to see which apps have permission to use it. Turn that permission on or off for each app as needed. You can also adjust permissions by app.
Page 89: Delete Or Disable Apps
Use apps : Get, delete, manage apps Delete or disable apps Disable apps provided with phone You can't remove preloaded apps from your phone, but you can disable and hide apps that you don't need. Go to Settings > Apps. Tap All apps >...
Page 90: Find Problem Apps With Safe Mode
Use apps : Get, delete, manage apps Find problem apps with safe mode Issues such as apps crashing, unexpected reboots or fast battery drain could be caused by an app you installed. Use safe mode to start your phone with only the original software and apps. If the issues go away in safe mode, the problem is probably from an app you downloaded.
Page 91: Protect Against Harmful Apps
Use apps : Get, delete, manage apps Protect against harmful apps Scan phone for harmful apps Play Protect helps keep your phone secure by automatically scanning your apps, including sideloaded apps, to check for potentially harmful apps (malware). If Play Protect finds a potentially harmful app, it stops the app from running and warns you so that you can uninstall it.
Page 92: Search And Browse
Use apps : Search and browse Search the web Search from anywhere You don't have to leave your current app to search for the info you need. Use Google Assistant from any screen to get search results and options for your next action. To search: Say ‘OK, Google’...
Page 93 Use apps : Search and browse On the Home screen, tap on the Search widget. Or, open the Camera app and tap on the viewfinder. Frame the item you want to learn about and tap Tap the item you want to learn about. For text, tap it to select it and use to select more.
Page 94: Search Your Phone
Use apps : Search and browse Search your phone Find an app Swipe up from the bottom of the Home screen. Touch Search apps. Type the app's name. If the app is on your phone, touch its icon to open it. If the app isn't on your phone, touch SEARCH FOR MORE APPS to go to Play Store and install with one touch.
Page 95: Browse Websites
Use apps : Search and browse Browse websites Visit and bookmark websites Your phone connects to your carrier's mobile network or to a Wi‑Fi network to access the Internet. To save data charges on your mobile plan, use a Wi‑Fi connection.
Page 96 Use apps : Search and browse Go to Settings > Apps. Touch Default apps > Browser app. Touch the app to use.
Page 97: Text Messaging
Use apps : Text messaging About text and multimedia messages Text messages - SMS SMS (Short Message Service) messages are text only. You can send a message up to 160 characters long. If you type more than that, your message will be sent in a series of SMS messages. You can send one SMS to multiple people and the replies will come in separate threads (unless you and your recipients have group messaging enabled).
Page 98: Read, Send Messages
Use apps : Text messaging Read, send messages Read and reply to a message When you receive a text message with the Messages app, you'll see in the status bar. Swipe the status bar down and touch To respond, type in the text box and touch Optionally: •...
Page 99 Use apps : Text messaging • To change the text message reply to incoming calls, open the Phone app and touch > Settings > Quick responses. Add or save attachments Add attachment In the Messages app, compose a reply or a message.
Page 100 Use apps : Text messaging Touch > Forward. Copy text from a message Open Messages app. Open the conversation. Touch & hold the message. Touch You can now paste it elsewhere, like in an email you're composing.
Page 101: Manage, Delete Messages
Use apps : Text messaging Manage, delete messages Keep track of important messages To access your important messages and conversations in the Messages app: star messages you want to find later. pin up to 3 conversations to keep these groups of messages at the top when you open the app. Pin/unpin conversations To pin a conversation: Open...
Page 102 Use apps : Text messaging Control notifications for text messages If you use the Messages app: Open Messages app. Touch your profile icon > Messages settings. If you have dual SIMs, touch General. Touch Notifications and: • Turn notifications on or off •...
Page 103: Change Default Messaging App
Use apps : Text messaging Change default messaging app You can download additional messaging apps from Play Store. After you've installed one, you can make it your default messaging app. To select a different app to send and receive text (SMS) and multimedia (MMS) messages: Go to Settings >...
Page 104: Change Text Message Reply To Incoming Calls
Use apps : Text messaging Change text message reply to incoming calls When your phone rings, you can drag towards to see a list of quick responses you can send by text message instead of answering the call. To edit these quick responses: Touch Touch >...
Page 105: Get Text Messages On Your Computer
Use apps : Text messaging Get text messages on your computer Set up Device Pairing If you use the Messages app on your phone, you can see and send text messages on your computer. Pair your computer and the Messages app on your phone by scanning a QR code: •...
Page 106: Email
Use apps : Email Read, send, manage emails Read email If you've set up email, you'll start receiving emails after your account syncs with your phone. When you receive an email notification, you'll see in the status bar. To open email from a notification, swipe the status bar down and touch the notification: •...
Page 107 Use apps : Email Find emails When you open the Gmail app, you see your Inbox. To view sent email, drafts, recently deleted email and other categories, touch To search for emails, at the top of your email list, enter terms such as the topic or the sender's name. Delete emails To delete an open email, touch To delete multiple emails, go to your email list, touch &...
Page 108: View Email Attachments
Use apps : Email View email attachments View attachments Attachments appear at the end of an email. To view or play the attachment, tap it. If you see a message for which you can't open the attachment type, most file types have a free viewer that you can use.
Page 109: Preview Inboxes From The Home Screen
Use apps : Email Preview inboxes from the Home screen To preview your inboxes, open emails or quickly start a new email, the Gmail widget to your Home screen. With the widget, you can: • Open a message. Touch the message. •...
Page 110: Add Email Signature
Use apps : Email Add email signature To add a signature automatically to the end of emails you send: Open the Gmail app. Touch > Settings. Select the account. Touch Mobile Signature and edit the text you want to appear at the end of every email.
Page 111: Control Email Notifications
Use apps : Email Control email notifications You can control whether you see notifications when you receive an email. Touch & hold Touch > Notifications. Adjust notification settings. Tip: To automatically silence notifications during hours you specify, use Do Not Disturb.
Page 112: Calendar App
Use apps : Calendar app About the calendar Keep track of upcoming events and get automatic reminders on your phone with your calendar. Google calendars let you save all your events in one place, which is secure, synced and accessible from any web- enabled device or computer when you've signed in to your account.
Page 113: Find Calendar Events
Use apps : Calendar app Find calendar events Open calendar events You'll see in the status bar to alert you of upcoming events. Just swipe the status bar down and touch the notification to see the event details in your calendar. To see your list of upcoming events, open the Calendar app.
Page 114: Create And Manage Events
Use apps : Calendar app Create and manage events Create calendar events As you're creating an event, you'll see suggestions for the event titles, locations, people and more. In some cases, these suggestions are personalised based on information associated with your Google account and your previously created events.
Page 115: Control Notifications For Calendar Events
Use apps : Calendar app Control notifications for calendar events Touch & hold the app icon. Touch > Notifications. Adjust notification settings. If you have assigned a ringtone for the notification but you silence your phone, your phone won't play the ringtone.
Page 116: Clock App
Use apps : Clock app Set alarms Set alarm by touch Open quick settings by swiping down twice, then swipe right and touch Adjust alarms: • To create a new alarm, touch • To use an existing alarm, switch it on. •...
Page 117: Use Timer Or Stopwatch
Use apps : Clock app Use timer or stopwatch Use timers You can set multiple countdown timers with labels to keep track: In the Clock app, touch for the Timer tab. Enter the time to count down. Touch Do any of the following: •...
Page 118 Use apps : Clock app Tip: If you use stopwatches frequently, add a task shortcut. Press and hold , then drag Start stopwatch to your Home screen.
Page 119: Set Date And Time
Use apps : Clock app "Set date and time" Change time format Go to Settings > System > Date & time. To change how times are displayed: • To use military time such as 13:00, turn Use locale default off and turn Use 24-hour format on •...
Page 120 Use apps : Clock app Open the Clock app and tap Tap > Settings. Turn Automatic home clock on...
Page 121: Contacts, Calls, Voicemail Contacts
Contacts, calls, voicemail : Contacts Add contacts Add contacts automatically When you add an account to your phone, the contacts for that account are available on your phone automatically. Add contact with Contacts app Open Contacts app. Touch If you're using more than one account, the account that will be synced with your new contact appears at the top.
Page 122: Edit Or Delete Contacts
Contacts, calls, voicemail : Contacts Edit or delete contacts Edit contacts After creating a contact, you can change the name, photo and other contact information. Open Contacts app. Touch the person's name. Adjust settings as needed: • assign a custom ringtone, touch >...
Page 123 Contacts, calls, voicemail : Contacts Delete one contact Open Contacts app. Touch the person's name. Touch > Delete and confirm the deletion. Delete multiple contacts Open Contacts app. In your contacts list, touch & hold the first contact. Touch the other contacts to delete. Touch...
Page 124: Star Your Favourite Contacts
Contacts, calls, voicemail : Contacts Star your favourite contacts Contacts you mark as favourites appear at the top of the list in the Contacts app and on the tab in the Phone app. To add someone to your favourites: Touch the contact icon (photo or other icon). Touch...
Page 125: Sort Contacts
Contacts, calls, voicemail : Contacts Sort contacts Sort contacts in Contacts app Open Contacts app. Touch your profile icon > Set options: • To sort by first or last name, touch Sort by. • To list names with first name first or last name first, touch Name format. Sort contacts in Phone app Open Phone app.
Page 126: Share Contacts
Contacts, calls, voicemail : Contacts Share contacts Ways to share contacts You can share one all contacts by sending a name card file (.vcf). You can also share a contact's information as a text message attachment. Or, just touch your phones together and beam the contact information with NFC. Share one or a few contacts Open Contacts app.
Page 127: Phone Calls
Contacts, calls, voicemail : Phone calls Answer calls Answer incoming call When you receive a phone call, the Incoming call screen shows the caller ID. If you miss a call, you'll see in the status bar. To answer an incoming call: •...
Page 128 Contacts, calls, voicemail : Phone calls • Silence ringtones during hours you specify. Use Do Not Disturb. • Choose a unique ringtone for specific people. You'll know instantly who's calling. • Get notified of incoming calls when you're on a call. Set up call waiting.
Page 129: Make Calls
Contacts, calls, voicemail : Phone calls Make calls Make a call Touch Touch and enter a number. If you enter a wrong number, touch Touch to call the number. To hang up, touch Other ways to make calls You can place calls from: •...
Page 130 Contacts, calls, voicemail : Phone calls Dial by voice Get your assistant's attention, then say ‘Call’ or ‘Dial’ and one of the following: • Phone number • Contact's name • Name and town of local business Change default calling app You can download additional calling apps from Play Store.
Page 131: During A Call
Contacts, calls, voicemail : Phone calls During a call Adjust sound during call While listening, you can: • Adjust the volume. Use the Volume button on the side of the phone. • Switch between earpiece, loudspeaker, or connected Bluetooth device. Touch •...
Page 132 Contacts, calls, voicemail : Phone calls Then: • Touch to play the recording. • Touch to share it. • To delete it, swipe the recording left. Recording a conversation without the consent of the other party is illegal in most countries. Know your country's laws before recording a call.
Page 133: Make Video Calls
Contacts, calls, voicemail : Phone calls Make video calls Make video call with Meet app Meet lets you video call anyone in your contact list who also uses Meet. Android users can get it from Play Store, and iPhone users can download it from the App Store. The video calls are secure and can't be seen by others.
Page 134: Make Conference Calls
Contacts, calls, voicemail : Phone calls Make conference calls To make a conference call: Call the first person. To call the next person: Touch This puts the first call on hold. Enter the number. Touch To join the calls after the second person answers, touch...
Page 135: Use Caller Id
Contacts, calls, voicemail : Phone calls Use caller ID About caller ID When you receive a call, caller ID shows the number on the incoming call or lock screens, unless the caller has hidden their information. When you make a call, those you call will see your number if they use caller ID. Depending on your services, caller ID may also: •...
Page 136 Contacts, calls, voicemail : Phone calls To prevent ringing and notifications from suspected spam calls, turn Filter spam calls on You won't receive notifications for these calls, but you'll see them in your call history and can check any voicemail you receive. When Caller ID &...
Page 137: Turn Call Waiting On And Off
Contacts, calls, voicemail : Phone calls Turn call waiting on and off When you're on a call and a new call comes in, the new call is sent to voicemail. If you want to be notified of new calls instead, turn on call waiting. Note: Some carriers automatically control call waiting.
Page 138: Block Calls And Texts
Contacts, calls, voicemail : Phone calls Block calls and texts About blocking If you don't want to receive calls or texts from a certain number, you can block it. When the number tries to contact you, your phone will automatically decline the call or text. Block a number Use either app to block both calls and texts from a number.
Page 139 Contacts, calls, voicemail : Phone calls Your phone will block calls from private or unidentified numbers. You'll still receive calls from phone numbers that are stored in your contacts. Tip: You can also automatically identify potential spam callers and easily block them with Google Caller ID &...
Page 140: View And Delete Call History
Contacts, calls, voicemail : Phone calls View and delete call history See your call history To see all recent calls: Touch Touch You'll see one or more of these icons next to each call: Icon Meaning Missed call (incoming) Call you have answered (incoming) Call you have made (outgoing) To learn more about a call, touch it, then touch To see only your missed calls:...
Page 141 Contacts, calls, voicemail : Phone calls Do one of the following: • To add to an existing contact, touch Add to existing. • To set up a new contact, add contact details. Touch or Save. Delete calls from history Caution: There is no way to restore the history after you delete it. To delete one call: Touch Touch...
Page 142: Make Emergency Call From Locked Phone
Contacts, calls, voicemail : Phone calls Make emergency call from locked phone In an emergency, you don’t need to unlock your phone to dial an emergency number (for example, 911 in the US or 112 in Europe). To dial an emergency number from a locked screen: Swipe up on the lock screen.
Page 143: Voicemail
Contacts, calls, voicemail : Voicemail Use voicemail Listen to voice mail If you've set up voice mail, you'll see in the status bar when a new voice mail message arrives. Do one of the following: • Swipe the status bar down and touch •...
Page 144 Contacts, calls, voicemail : Voicemail Touch Force stop. This restarts the app and should remove the notification. If that doesn't help: Call yourself from another phone and leave a short message. Go into your voicemail and delete this message, but wait to hang up until the notification icon has disappeared from your status bar.
Page 145: Photos And Videos
Photos and videos Take photos Open the camera Do any of the following: • Press the power button twice quickly. (If this doesn't work, set up the gesture.) • • From the lock screen, swipe left. Take a photo If needed, adjust settings such as flash or photo size.
Page 146 Photos and videos In the Camera app, swipe sideways to Portrait. Make sure you're within 1.5 metres (5 feet) of your subject. It's best if nothing is in the way and the subject stands out. Move the focus ring to your subject. , then move the slider to increase or decrease blur around the subject.
Page 147: Take Screenshots
Photos and videos Take screenshots Take a screenshot Do one of the following: • Touch and hold three fingers on the screen. (If this doesn't work, turn Three-finger screenshot on.) • Drag from the bottom of the screen and hold to see recent apps, then tap •...
Page 148: Record Videos
Photos and videos Record videos Record a video Open the camera: • Touch • Or, press the Power button twice quickly. • On the lock screen, swipe left. Touch Video to switch to video mode. If needed, adjust the settings: •...
Page 149 Photos and videos You can also: • Copy videos to your computer using a USB cable. • Display your videos on a HDTV. Fix an issue If you're having issues, try these troubleshooting steps.
Page 150: Record Your Screen
Photos and videos Record your screen You can record a video of your screen while you're using it. Record screen To start recording, open quick settings and tap If needed, adjust sound and screen touch options. • To mute all sound, turn •...
Page 151: Adjust Photography Settings
Photos and videos Adjust photography settings Before you take a photo, you can adjust settings to get the best photo for your situation. Use a timer Tip: Use a tabletop tripod to stabilise the phone when taking timed shots. If you're taking a selfie, touch Touch and choose the number of seconds.
Page 152 Photos and videos • Remove blemishes and shine • Whiten teeth • Highlight T-zone • Slenderise face • Enlarge and brighten eyes To use the filter: Make sure you're using the front camera. (Touch if needed.) Swipe down from the top of the viewfinder, and next to Face Beauty: •...
Page 153: Adjust Other Camera Settings
Photos and videos Adjust other camera settings Store photos and videos on SD card To set your camera to save new photos and videos on your SD card: Make sure you've inserted an SD card. On the Camera screen, tap Settings.
Page 154: Delete Photos And Videos
Photos and videos Delete photos and videos You can delete photos and videos: • Just from your phone's storage. • From both your phone's storage and your Google account backup Tip: Keep the photos but free up your phone storage. You can schedule automatic deletion of photos from your phone if they're backed up to your Google account.
Page 155 Photos and videos Fix an issue If you're having issues, try these troubleshooting steps.
Page 156: Edit Photos And Videos
Photos and videos Edit photos and videos Edit photos Open the photo in the Camera or Photos apps. Touch the photo, then touch Touch a tab to access editing options. Editing options Suggestions Enhance automatically or apply overall warm or cool tones Crop Crop, rotate or straighten photo Adjust...
Page 157: Find, Share, Upload
Photos and videos : Find, share, upload Find photos and videos Photos/videos you took To search for photos or videos: Open Photos app. Touch Search, then in the search box, type a search term, such as a location or person's name. Make sure back up and sync is on.
Page 158 Photos and videos : Find, share, upload Folder Type of photo/video DCIM Taken with Camera app Pictures/PhotosEditor Your edited photos. Also check DCIM for edited photos. Pictures/Screenshots Screenshots Pictures/[app] Saved from messages or photo sharing apps...
Page 159: Share Photos And Videos
Photos and videos : Find, share, upload Share photos and videos You can wirelessly share one, multiple or all items from any Photos view, sending them as email or message attachments, uploading to the cloud or using device-to-device connections such as Bluetooth. In addition to sharing wirelessly, you can transfer photos to your computer with a USB connection.
Page 160: About Wireless Sharing
Photos and videos : Find, share, upload About wireless sharing What you can share You can share your photos and videos, contacts, screenshots downloaded files. When sharing photos and videos When deciding how to share your photos or videos, consider these factors: •...
Page 161 Photos and videos : Find, share, upload • Sending high-resolution photos via text message uses more data. • Photos and video remain available until the recipient deletes the message. • High quality videos are too large and cannot be shared in text messages. Learn how Email Good for:...
Page 162 Photos and videos : Find, share, upload • Requires a Wi-Fi or mobile data connection. Bluetooth Good for: • Sharing from phone-to-phone or other connected device • Fast sharing Things to consider: • Your phone must be paired and connected with another device.
Page 163: Upload Photos And Videos
Photos and videos : Find, share, upload Upload photos and videos Back up automatically Open Photos app. Touch your profile icon > Turn on backup. You can change back up settings any time. Adjust back up settings To adjust settings for your automatic backups: Open Photos app.
Page 164 Photos and videos : Find, share, upload To review and delete recommended photos: Under Review and delete, touch a category (such as large photos and videos, blurry photos or screenshots). Touch & hold an item to delete, then touch others to include them. Touch More help To learn more,...
Page 165: Music
Music Listen to the radio Listen to FM stations Your phone automatically tunes to radio stations with the best signal. Listening to the radio doesn't use your mobile data. Plug headphones (any brand) into your phone. They serve as a radio antenna and allow you to scan for stations.
Page 166 Music Remove station from favourites View/listen to favourite stations Record current station Use these icons to create and listen to recordings. Icon Action Start recording Stop recording Listen to recording: Saved recordings > Delete recording: Saved recordings > touch & hold a recording > To share a recording: Open the Files app.
Page 167: Listen To Music
Music Listen to music Get music Stream songs or download them to your phone so you can listen when you’re on a plane or don’t have an internet connection. Your phone can play MP3, FLAC, M4A, AAC, AAC+, MIDI and WAV files. To get music, do any of the following: •...
Page 168: Transfer Music Files
Music Transfer music files About transferring music You can move music files that you've bought and saved on your devices to other devices you own. Music apps that share music files from cloud storage usually just share links to the files instead of transferring them between devices.
Page 169: Connect A Midi Device
Music Connect a MIDI device To connect a MIDI device: Make sure you have: • A USB cable that's capable of data transfer and isn't for charging only. • A USB OTG adapter cable, if needed. Turn the phone and MIDI device on. Connect them with the USB cable (and adapter if needed).
Page 170: Settings Network And Internet
Settings : Network and Internet Connect to Wi‑Fi networks Turn on and connect Turn Wi‑Fi on Open quick settings and tap Your phone will automatically connect to Wi-Fi networks that you've used before. When you're connected, you'll see in the status bar.
Page 171 Settings : Network and Internet Open Quick settings, then press and hold If the network appears in your list of nearby networks, tap its name, then tap Forget. To review all of your saved networks, tap Saved networks. For each network you want to remove, tap its name, then tap Forget.
Page 172: Connect With Wi-Fi Direct
Settings : Network and Internet Connect with Wi-Fi Direct If you have a device that supports Wi-Fi Direct, such as a printer or TV, you can connect your phone without a wireless router or cable. When you turn on your phone's Wi-Fi, Wi-Fi Direct is automatically enabled. To connect to a Wi-Fi Direct device: On the device you want to connect, set up Wi-Fi Direct.
Page 173: Use Aeroplane Mode
Settings : Network and Internet Use Aeroplane mode Airplane mode turns off all wireless connections on your phone to prevent it from transmitting signals that could interfere with airplane communications. Turn the feature on Open quick settings and touch to turn aeroplane mode on. This disables all wireless connections (Wi‑Fi, voice and data for calls and text messages, Bluetooth).
Page 174: Control Data Usage
Settings : Network and Internet Control data usage Turn mobile data off/on Open quick settings and tap Mobile data. When you turn off mobile data, you can still use data over Wi-Fi. Mobile data must be ON if you want to: •...
Page 175 Settings : Network and Internet Restrict for specific apps indefinitely Go to Settings > Network & Internet > Mobile network. If you're using two SIMs, tap the SIM name. Tap App data usage. Tap an app, then turn Background data off Dual SIMs If your phone has two SIMs, mobile data is active on only one SIM at a time.
Page 176: Share Your Internet Connection
Settings : Network and Internet Share your Internet connection When you need an internet connection for another device, share your phone's: • For wireless sharing with another Wi-Fi capable device, turn on your Wi-Fi hotspot, which is great for range and speed. This uses more power, so it's best when you can plug in. •...
Page 177 Settings : Network and Internet Turn Use Wi‑Fi hotspot on , then plug in your phone to charge. Using the hotspot can really drain the battery. When your hotspot is active, you'll see in the status bar. Set up the connection. To connect Do this A phone...
Page 178 Settings : Network and Internet To remove a device from the list, tap it, then tap Remove. Block a connected device Go to Settings > Network & Internet > Hotspot & tethering. Tap Wi-Fi hotspot. Tap the connected device, then tap BLOCK. The device is disconnected from the hotspot and will not be able to reconnect.
Page 179 Settings : Network and Internet Check that mobile data is on. If mobile data is off, your phone doesn't have an internet connection to share. Turn on Bluetooth on your phone and pair with the other device. Set up the other device to get its network connection via Bluetooth. On your phone, go to Settings.
Page 180: Connect To Vpns
Settings : Network and Internet Connect to VPNs A virtual private network (VPN) lets you access files on a secure network like an office network with a firewall. Contact your network administrator for VPN settings and any additional apps or requirements. To set up a VPN connection: Go to Settings...
Page 181: Add A Private Dns Service
Settings : Network and Internet Add a Private DNS service Private DNS protects you when you browse the Internet and use apps on your phone. It: • encrypts your data over a secure channel • prevents you from being redirected to fraudulent websites that appear legitimate •...
Page 182: Connected Devices
Settings : Connected devices Connect with Bluetooth Turn Bluetooth on/off Bluetooth drains your battery, so turn it off when not in use. Open Quick settings. to switch it on/off. Pair with Bluetooth device To connect with a new Bluetooth accessory or other device, you need to pair with it. You only need to do this once for each device.
Page 183 Settings : Connected devices • Make or receive calls with a headset • Make or receive calls and play music over your car's audio system • Transfer music • Share photos • Share contacts • Share your phone's internet connection with your computer To set sharing options: Go to...
Page 184: Make Contactless Payments
Settings : Connected devices Make contactless payments Only some versions of this phone, sold in certain countries, support this feature. Use NFC (near-field communication) to pay quickly and securely at checkout registers by touching your phone to an electronic reader. Set up contactless payment Make sure you have: •...
Page 185: Share Or Receive With Nfc
Settings : Connected devices Share or receive with NFC Only some versions of this phone, sold in certain countries, support this feature. NFC (near-field communication) makes it easy to securely share with sources you trust, without having to type a lot of information or struggle with pairing. Turn NFC on Go to Settings...
Page 186: Share Files And Links With Nearby Devices
Settings : Connected devices Share files and links with nearby devices Share content easily and securely. You can share things like photos or videos, contacts, documents and links. Send them to another device near you without using an internet connection. You can share with Android 6+ devices and Chromebooks and with selected Windows devices through an app.
Page 187 Settings : Connected devices Choose who can see you for sharing To adjust who can share with you: Open quick settings and tap Or, go to Settings > Connected devices > Connection preferences > Nearby Share. Tap Who can share with you and choose who can see your phone for sharing: •...
Page 188: Transfer Files Between Phone And Computer (Usb)
Settings : Connected devices Transfer files between phone and computer (USB) About USB transfers You can transfer music, photos, and other files between your phone's storage and computer (in either direction). Use a USB cable that's capable of data transfer and isn't for charging only. Transfer files Connect the phone to a computer With the phone and computer turned on, connect the phone and computer with a USB cable.
Page 189 Settings : Connected devices • Music: files for apps that play music • Ringtones: sound files for ringtones • Notifications: sound files for notifications • Alarms: sound files for alarms Fix an issue If you're having issues, try these troubleshooting steps.
Page 190: Change Usb Preferences
Settings : Connected devices Change USB preferences Available USB modes File transfer: Allow all types of files to transfer from your phone to another device. USB tethering: Share your phone's mobile data connection with another device. MIDI: Connect electronic musical instruments.
Page 191: Cast Screen Or Media To Tv
Settings : Connected devices Cast screen or media to TV Mirror with Chromecast To mirror your screen on a TV, showing all apps and screens you use on your phone, you must: • Use a TV with Chromecast built-in. • Or, plug a Chromecast into your TV's HDMI port.
Page 192 Settings : Connected devices Cast personal media with Wi-Fi Direct If your TV supports Wi-Fi Direct, set up a connection between your phone and TV so that you can view or play media from your phone. For information about using Wi-Fi Direct after you've connected, see the user guide that came with your TV. Fix an issue After each step, see if your issue is fixed.
Page 193: Print From Your Phone
Settings : Connected devices Print from your phone Set up printing To connect your printer and phone: Before you begin: • If your printer is connected to a Wi-Fi network, be sure the phone and your printer are connected to the same network.
Page 194: Display
Settings : Display Adjust screen brightness To set your screen's brightness, open quick settings and slide Your phone automatically adjusts your screen to the light around you, with Adaptive brightness. When the feature is on, you can still fine tune the brightness in quick settings. To turn this feature off: Go to Settings >...
Page 195: Use Dark Theme
Settings : Display Use Dark theme Give your eyes and battery a break by changing to a dark background: When Dark theme is on: • The dark background applies to your settings and apps. • Colours don't change in media, such as videos. •...
Page 196: Change Text And Icon Size
Settings : Display Change text and icon size You can make the text or other items on your screen smaller or larger for your comfort and convenience. You can also make text appear bolder and increase contrast to see it better. Go to Settings >...
Page 197: Adjust Refresh Rate
Settings : Display Adjust refresh rate The action you see on your screen is a series of frames strung together, like a movie. A higher display refresh rate shows more frames per second, making the action smoother and more responsive. This uses more battery power.
Page 198: Show Apps Full Screen
Settings : Display Show apps full screen By default, apps avoid the banded area across the front camera, but you can set your apps to use full screen and stretch across the entire display. You can turn it on or off for individual apps or all apps. Go to Settings >...
Page 199: Stop Automatic Rotation
Settings : Display Stop automatic rotation Prevent screen from rotating Open Quick settings and turn Auto-rotate off. In this mode, you can manually rotate the current app. Turn your phone in the direction you want, then touch in the corner. Allow screen to rotate To allow rotation for all apps, open Quick settings...
Page 200: Adjust Colours At Night
Settings : Display Adjust colours at night If you selected a colour mode, it will resume outside of night hours. Automatically change the screen to amber Your phone can automatically filter out blue light and adjust screen colours to warmer tones at night, making it easier to view and read in dim light.
Page 201: Choose Colour Mode
Settings : Display Choose colour mode You can change the intensity of colour on your screen for a realistic or enhanced look. Go to Settings > Display. Touch Colours. To change the colour temperature: • Tap Warm or Cool for automatic adjustments. •...
Page 202: Change Screen Timeout
Settings : Display Change screen timeout Change when your screen turns off Go to Settings > Display. Touch Screen timeout and select the time of inactivity before your phone sleeps. Tip: Set a shorter time to extend battery life.
Page 203: Home And Lock Screen
Settings : Home and lock screen Change lock screen features Use these options to control what content and features appear on your lock screen. You can also control when your screen locks. Turn Glance content off/on Not all carriers and countries support this feature. Glance provides quick access to a wide variety of information without having to unlock your screen.
Page 204 Settings : Home and lock screen Go to Settings > Home and lock screen > Lock screen. Touch Add text on lock screen. Type the text to display and touch Save. Tip: Don't put your mobile number as contact info on your lock screen unless you can access your voicemail from another device.
Page 205: Sound & Vibration
Settings : Sound & vibration Adjust volumes Use Volume buttons In-call audio. When you're on a call, the Volume buttons control the volume of the other person. Media. When you're not on a call, the Volume buttons control media volume during or before playback. Phone ringtone, notification sounds and alarms.
Page 206: Set Ringtones
Settings : Sound & vibration Set ringtones Change default call ringtone Go to Settings > Sound & vibration. Tap Phone ringtone. Do one of the following: • Select a ringtone from the list. • To use a song as the ringtone, tap Add ringtone at the bottom of the list. Then tap >...
Page 207 Settings : Sound & vibration Tap the category for enabled notifications, then tap Sound and select a unique ringtone, or set it to none. If you can't hear a notification If an app's notifications are silent but you want to hear them: Touch &...
Page 208: Change Vibration Settings
Settings : Sound & vibration Change vibration settings Turn all vibrations on/off Turning vibration off is a good way to extend battery life when you need to. To control overall phone vibrations (calls, notifications, keyboard interactions) with one on/off switch: Go to Settings >...
Page 209 Settings : Sound & vibration If you never want alarms to vibrate Go to Settings > Sound & vibration. Tap Vibration and haptics and check that Use vibration and haptics is on Under Notifications and alarms, turn Alarm vibration off This overrides the vibration setting on the individual alarm.
Page 210: Enhance Sound
Settings : Sound & vibration Enhance sound About Dolby Atmos Dolby Atmos delivers a premium listening experience through your phone's loudspeaker and connected devices. Smart audio automatically chooses the best settings for the media you're listening to, or you can set and customise sound profiles for the loudspeaker and connected devices.
Page 211 Settings : Sound & vibration Tap the version listed three times to add the on/off switch. Turn it off...
Page 212: Silence Calls And Notifications
Settings : Sound & vibration Silence calls and notifications When you're busy, use Do Not Disturb to mute ringtones for incoming calls, stop vibration and block notifications. Quickly turn Do Not Disturb on or off Turn the feature on Open quick settings and tap You'll see in the status bar when Do Not Disturb is on.
Page 213 Settings : Sound & vibration Silence on schedule You can create a schedule for when your phone should automatically switch into and out of Do Not Disturb mode. Open Quick settings, then press and hold Tap Schedules. Adjust settings: • To use an existing schedule, tap its name, like Sleeping.
Page 214 Settings : Sound & vibration Allow alarms and other interruptions Alarms and media sounds are allowed by default, but you can turn them off. You can also allow touch sounds, reminders and calendar events to send notifications. Go to Settings >...
Page 215: Stop Phone From Speaking
Settings : Sound & vibration Stop phone from speaking Silence replies to voice commands Some voice commands (such as ‘What's up?’ and ‘What is the current weather?’) cause Google Assistant to speak in response. To quickly silence a voice command response, touch To have your phone show responses to Voice Commands on screen and not speak them: Open the Google app.
Page 216: Silence 'Hello Moto' During Power Up
Settings : Sound & vibration Silence ‘Hello Moto’ during power up If you don't want your phone to say ‘Hello Moto’ when it powers up: Go to Settings > Sound & vibration. Turn Power on sounds off You cannot adjust the volume level for this sound.
Page 217: Turn Off Charging Sounds
Settings : Sound & vibration Turn off charging sounds If you don't want your phone to make a sound when it comes in contact with a charger: Go to Settings > Sound & vibration. Turn off Charging sounds and vibration.
Page 218: Turn Touch Sounds On/Off
Settings : Sound & vibration Turn touch sounds on/off Go to Settings > Sound & vibration. Do any of the following: • to hear a tone when you dial a number, turn on Dial pad tones. • to hear a click when you lock or unlock the screen, turn on Screen locking sound. •...
Page 219: Hear Other Notification Sounds
Settings : Sound & vibration Hear other notification sounds You can assign a ringtone for notifications from specific apps. You can also control sounds that notify you of other events: Go to Settings > Sound & vibration. To hear a confirmation tone and feel a vibration when you successfully connect your phone to a charger, turn Charging sounds and vibration on To feel a vibration when you make a call and the other party answers, tap Vibration and haptics and turn Outgoing call vibration on...
Page 220: Notifications
Settings : Notifications Turn notifications on/off Turn off app notifications When you receive unwanted notifications from an app, touch and hold the notification, then tap Turn off notifications. To review all apps and adjust whether they can send notifications: Go to Settings >...
Page 221: Choose How Notifications Look And Open
Settings : Notifications Choose how notifications look and open Turn notification dots off/on App icons show dots to alert you about unread notifications. You can turn off the dots for one or all apps. Turn the dots off for all apps Go to Settings >...
Page 222 Settings : Notifications Allow notifications to open apps in freeform Besides opening apps in freeform from the sidebar, you can also set apps to open in freeform from your notifications. Go to Settings > Gestures > Sidebar. Tap Settings > More settings. Turn Open notifications in freeform on...
Page 223: Control Notification Lights
Settings : Notifications Control notification lights You can set your phone to flash your camera light, your screen or both when you receive a notification (including calls) or an alarm sounds. Go to Settings > Notifications > Flash notifications. To flash the camera light, turn Camera flash on You can't change the colour of the camera light.
Page 224: Control Notification Sound
Settings : Notifications Control notification sound Change notification volume To adjust the volume level of all notifications: Press a volume button, and on the screen tap Adjust the Notification volume slider. Change notification sound Set default notification sound To change the sound used for notifications from all apps: Go to Settings >...
Page 225 Settings : Notifications • Default: You'll hear a sound and feel vibration (if on), get a message on your lock screen, and can see the app's icon in your status bar. • Silent: You won't hear a sound or feel a vibration. The notification icon will still show in the status bar, unless you hide notifications.
Page 226: Manage Notification Privacy
Settings : Notifications Manage notification privacy Control which apps read your notifications Some apps need to access notifications from other apps to work properly. For example, a smart driving companion app needs to access notifications from other apps in order to read them aloud when you're driving.
Page 227 Settings : Notifications Control lock screen notifications If you've set a pattern, PIN or password, you can control which type of notifications show on your lock screen and prevent them from revealing private information. To adjust notifications for all apps: Go to Settings >...
Page 228: See Previously Viewed Notifications
Settings : Notifications See previously viewed notifications After you clear or snooze notifications, you can go to your notification history to view them again. To set it up: Go to Settings > Notifications. Tap Notification history. Turn Use notification history on To see the history, go to Settings >...
Page 229: Gestures
Settings : Gestures Set up the sidebar Use the sidebar to open freeform apps in a small window that you can move and resize. Turn on the sidebar Go to Settings > Gestures. Tap Sidebar and turn Use sidebar on You'll see a sidebar on the right edge of your screen.
Page 230: Change Navigation Mode
Settings : Gestures Change Navigation mode You can choose how to move between apps and screens: Go to Settings > Gestures. Tap Navigation mode. Choose an option: • Gesture navigation: use drag and swipe gestures to return to your Home screen, to switch apps or to go back to the previous screen.
Page 231 Settings : Gestures Set options for 3-button navigation Disable or enable using for Google Assistant start a voice command with Google Assistant, press and hold . You can turn this on or off any time. go to Settings > Gestures > Navigation mode. Next to 3-button navigation, tap turn Hold home for Assistant on or off...
Page 232: Use One-Handed Mode
Settings : Gestures Use one-handed mode Want to use one thumb to navigate your phone? After you turn on One-handed mode, you can touch swipe down near the bottom edge of the screen to either: • move the top of the screen into reach of your thumb •...
Page 233: Tap To Turn The Screen On/Off
Settings : Gestures Tap to turn the screen on/off To turn the screen on or off, press the Power button. You can also set up tapping gestures. Go to Settings > Gestures. Adjust settings: • To turn the screen on and go to the lock screen by tapping it twice, tap Jump to lock screen and turn Use Jump to lock screen on or off •...
Page 234: Adjust Screenshot Settings
Settings : Gestures Adjust screenshot settings You can adjust settings for capturing screenshots at any time. Go to Settings > Gestures. Do any of the following: • Turn Three-finger screenshot on or off • To prevent the three-finger gesture from working in certain apps, tap Settings > Exceptions > and select the apps.
Page 235: Customise Power Button Gesture
Settings : Gestures Customise power button gesture You can customise the power button, controlling what happens when you press it twice and when you press and hold it. Choose what happens when you press power twice Go to Settings > Gestures. Touch Double-press power key.
Page 236: Turn Torch On And Off
Settings : Gestures Turn torch on and off To turn your torch on or off: • Open quick settings and tap • Or, make a chopping motion. To control the chop gesture: Go to Settings > Gestures. Tap Fast torch and turn it on or off.
Page 237: Battery
Settings : Battery Charge phone How to charge your phone Your phone is like a small computer, giving you tonnes of information and apps. Depending on what you use, that can take a lot of power. Plan on charging the phone each night so it's ready for the next day. Connect your phone to the charger that came with your phone, or to a charger that is compatible with your phone.
Page 238: Manage How Apps Use Battery
Settings : Battery Manage how apps use battery If one or a few of your apps aren't working correctly, you can adjust battery settings to see if that resolves the app issues. Otherwise, these settings extend battery life and should be kept on Change app optimisation settings When you're not using your phone, it reduces apps' background processes so that it stays in a low-power state and extends battery life.
Page 239 Settings : Battery Tap Power-intensive apps. Your phone scans for any power-intensive apps and lists them. Apps appear in this list if they frequently: • Wake the screen • Use GPS • Keep the phone unlocked and out of sleep mode for a long time If you see any apps listed as power intensive: •...
Page 240: Extend Battery Life
Settings : Battery Extend battery life Choose settings that use less battery To get the most life from your battery: • Connections: turn off Bluetooth when you're not using them. • Wi‑Fi: turn on Wi‑Fi when the phone is in a location with Wi‑Fi coverage. •...
Page 241: Use Battery Saver Mode
Settings : Battery Use Battery Saver mode When Battery Saver is on Battery Saver helps you keep going on a low battery until the next charge. To save power, your phone will: • Turn on Dark theme (You can turn it off, but that uses more battery).
Page 242: Show Battery Percentage In Status Bar
Settings : Battery Show battery percentage in status bar To show the percentage of battery power remaining in the status bar: Go to Settings > Battery. Turn Battery percentage on...
Page 243: Storage
Settings : Storage About storage options Phone internal storage You can store photos, videos, music and applications on your phone. Files you downloaded from the Internet and attachments you save from email or text messages are stored there, too. You can free up space when needed.
Page 244: Manage Phone Storage
Settings : Storage Manage phone storage Free up space by scanning To scan your phone for old and unused items to remove, like downloads and unused apps: Open the Files app. > Clean. You'll see suggestions for categories of items to check and free up space. Tap the suggestions and follow the on-screen instructions to uninstall, move or delete items.
Page 245 Settings : Storage If you store photos or videos on your SD card, this does not delete them.
Page 246: Manage Sd Card
Settings : Storage Manage SD card Move photos, videos, music to SD card To free up internal storage on your phone: Make sure you've inserted and set up your SD card. Open the Files app and tap > Clean. Or, go to Settings >...
Page 247: Find Downloaded Files
Settings : Storage Find downloaded files You can download files and store them on your phone, including: • Photos, videos and documents you save from emails or texts • Books, movies or other content that you buy from Play Store and save for offline viewing •...
Page 248: Recover Recently Deleted Files
Settings : Storage Recover recently deleted files You can try to recover recently deleted photos, videos or texts. But do so as soon as possible. The more you use the phone, the more likely the file will be overwritten with new data. Search for ‘file recovery’...
Page 249: Upload Music To Cloud
Settings : Storage Upload music to cloud You can store songs from your library in the cloud, for free, with Google YT Music (not available in all countries). Then you can instantly listen to your tunes wherever you are. You can upload music from your: •...
Page 250: Upload Photos And Videos
Settings : Storage Upload photos and videos Back up automatically Open Photos app. Touch your profile icon > Turn on backup. You can change back up settings any time. Adjust back up settings To adjust settings for your automatic backups: Open Photos app.
Page 251 Settings : Storage To review and delete recommended photos: Under Review and delete, touch a category (such as large photos and videos, blurry photos or screenshots). Touch & hold an item to delete, then touch others to include them. Touch More help To learn more, read Google's...
Page 252: Scan Documents And Make Copies
Settings : Storage Scan documents and make copies Scan document to Drive You can scan important documents with your phone and save them as PDFs on Google Drive. Open the Drive app. Touch > Align your phone over the document to scan and touch Touch Optionally: •...
Page 253: Location
Settings : Location Use location services About location information You can let your phone use GPS, Wi‑Fi networks, mobile networks and sensors to estimate your location. Apps that have your permission can use this information to deliver location-based services, such as the ability to check in, view commute traffic, find nearby restaurants or tag your photos with the location where you took them.
Page 254 Settings : Location Touch a service to open its settings: • Earthquake alerts: sends you an alert about nearby earthquakes with a magnitude 4.5 or more. (Not available in all countries.) • Emergency Location Service: Sends your location to emergency responders when you call or text an emergency number.
Page 255 Settings : Location Go to Settings > Location. Touch Location services. Turn Wi‑Fi scanning and Bluetooth scanning on...
Page 256: Accessibility
Settings : Accessibility Visual assistance Adjust colours if you are colour blind Colour correction is an experimental feature and might not work correctly everywhere on your phone. Turn the feature on Go to Settings > Accessibility > Colour and motion. Tap Colour correction and turn Use colour correction on To replace all screen colours with grey tones, choose Greyscale.
Page 257 Settings : Accessibility Turn the feature on Go to Settings > Accessibility > Colour and motion. Tap Colour inversion. Turn Use colour inversion on is added to your quick settings so you can easily turn it off/on. Add a shortcut To use an accessibility shortcut as an alternative to the...
Page 258 Settings : Accessibility Or, if you set up accessibility shortcuts, tap or press and hold both volume buttons. Bold all text To change all text on the screen to bold for easier reading: Go to Settings > Accessibility > Display size and text. Turn Bold text on Magnify the screen Turn the feature on...
Page 259 Settings : Accessibility To change how magnification works, tap the screen to see , then: • To magnify part of the screen, tap to choose between a small , medium or large box. Then use to move the magnification area around the screen. •...
Page 260 Settings : Accessibility Change readout volume • Press a Volume button to open volume settings, then use the slider to adjust the level. • Or, during voice readout, repeatedly press one of the Volume buttons. Stop readout If you added the shortcut, tap or press and hold both volume buttons.
Page 261: Hearing Assistance
Settings : Accessibility Hearing assistance Caption all speech Your phone can automatically caption videos, podcasts, audio messages and recordings. Turn captions on/off Press a Volume button, then turn it on or off . (If you don't see this icon, change Caption settings to add it.) Or, go to Settings...
Page 262 Settings : Accessibility...
Page 263: Dexterity Assistance
Settings : Accessibility Dexterity assistance Change timing controls If you need more time to respond to a notification or messages that are visible only temporarily, you can adjust the time before they disappear: Go to Settings > Accessibility. Tap Timing controls. Adjust settings: •...
Page 264 Settings : Accessibility Press the assigned switch or key to scan and highlight items on the screen or to select highlighted items.
Page 265: Use Accessibility Shortcuts
Settings : Accessibility Use accessibility shortcuts About accessibility shortcuts Essential controls for your phone accessibility menu provides shortcuts to essential features on your phone. Accessibility features Easily turn accessibility features on/off from any screen. For each feature you're using, you can: •...
Page 266 Settings : Accessibility Use two fingers to swipe up from the bottom of the screen. If you've set other accessibility tools to use this gesture, swipe up with two fingers and hold to switch between tools. Choose an option from the menu. If you're using 3-button navigation:...
Page 267 Settings : Accessibility If you've assigned two or more accessibility features to the volume buttons, you can add more shortcuts with the gesture. Press and hold both volume buttons, then tap Edit shortcuts to select from a list of all accessibility features.
Page 268: Apps
Settings : Apps Set or change default apps If you have multiple apps that do the same thing, you can pick which app to use by default. Pick when asked Sometimes, your phone asks which app to use. For example, your phone might ask which app to use to open a PDF file.
Page 269: Adjust Special App Access
Settings : Apps Adjust special app access In Settings > Apps > Special app access, you can adjust these settings: • Usage access: control which apps have access to data about your app usage (which other apps you're using and how often, your carrier, language settings and other details). •...
Page 270: Passwords Accounts
Settings : Passwords accounts Add or remove accounts Add Google account When you set up your phone, you were prompted to add a Google account. If you skipped this, be sure to set one up now so you can download apps from Play Store, get a customised information feed and take full advantage of the Calendar, Gmail and other apps included with your Google account.
Page 271 Settings : Passwords accounts Touch the account name. Touch Remove account. Tip: If you have trouble removing a corporate account, go to Settings > Security and privacy > More security and privacy > Device admin apps and turn off the app for the account, then try to remove it again.
Page 272: Change Name And Info In Your Google Account
Settings : Passwords accounts Change name and info in your Google account You can update, add, and remove basic info for your Google account: Go to Settings > Google > Manage your Google Account. Touch Personal info. Update information as needed. Add or change your profile picture, edit your name and birthday. Learn more.
Page 273: Sync Apps With Your Google Account
Settings : Passwords accounts Sync apps with your Google account About syncing What sync does When your phone syncs, your Google apps refresh their data and you get notifications about updates. Which apps sync By default, apps made by Google sync automatically.
Page 274 Settings : Passwords accounts Go to Settings > Passwords accounts. Turn Automatically sync app data off To collect messages, email, calendar or other app updates, you'll need to sync the accounts manually. Tip: Turning off auto-sync can help save battery life.
Page 275: Control What Info Google Collects
Settings : Passwords accounts Control what info Google collects Google collects information from you to provide personalised services and tailored content, as outlined in Google Privacy Policy. You can review, delete and control the information Google collects about you. Learn more from Google about: •...
Page 276: Security And Privacy
Are created from features of your fingertip, converted to a mathematical representation and then encrypted and stored only on the phone. No fingerprint images are ever stored. • Are never shared with Google or Motorola. • Are never shared with other apps. Your phone only shares the verification, not the fingerprint.
Page 277: Protect Against Harmful Apps
Settings : Security and privacy Protect against harmful apps Scan phone for harmful apps Play Protect helps keep your phone secure by automatically scanning your apps, including sideloaded apps, to check for potentially harmful apps (malware). If Play Protect finds a potentially harmful app, it stops the app from running and warns you so that you can uninstall it.
Page 278: Make Sure Your Phone Can Be Found
Settings : Security and privacy Make sure your phone can be found Make sure your phone can be found. Find My Device allows you to remotely locate, lock and erase your phone. If you ever need to find your phone, your phone will need to: •...
Page 279: Lock And Unlock Phone
Settings : Security and privacy : Lock and unlock phone Set a screen lock You can set up a screen lock to secure your phone. Each time you turn on your phone or turn on the screen, you'll be asked to unlock it. Set or change screen lock Go to Settings...
Page 280 Settings : Security and privacy : Lock and unlock phone Tips: • You can swipe up from anywhere on the screen when unlocking. You don't need to touch the icon. • Some of these options aren't available if you added a or a work (corporate) email account to your phone.
Page 281: Quickly Tighten Lock Screen Security
Settings : Security and privacy : Lock and unlock phone Quickly tighten lock screen security Unlocking with the fingerprint sensor and setting up automatic unlocking make it easier to keep your phone secure and minimise when you need to enter your PIN, pattern or password. But sometimes you need to trade convenience for more security.
Page 282: Set Advanced Lock Options
Settings : Security and privacy : Lock and unlock phone Set advanced lock options Use these options to control when your phone locks and whether your code is visible when you unlock. You can also control what content is included on your lock screen.
Page 283 Settings : Security and privacy : Lock and unlock phone Hide passwords To control whether characters briefly display when you enter a password to unlock your phone or log in to websites and apps: Go to Settings > Security and privacy > Privacy. Turn Show passwords off...
Page 284: Stay Unlocked When Connected With A Trusted Device
Settings : Security and privacy : Lock and unlock phone Stay unlocked when connected with a trusted device Set up trusted devices You can keep your phone unlocked when it is connected to a trusted device, like your Bluetooth watch or car.
Page 285: Unlock With Your Face
Settings : Security and privacy : Lock and unlock phone Unlock with your face Before using face matching Keep in mind that: • If your phone has been locked for more than 4 hours, face matching won't work until you first unlock with another method.
Page 286 Settings : Security and privacy : Lock and unlock phone Turn off face matching Go to Settings > Security and privacy > Device unlock > Face & Fingerprint Unlock. Unlock the screen, then: • To turn if off temporarily, turn Unlock your phone off •...
Page 287: Unlock At Trusted Places
Settings : Security and privacy : Lock and unlock phone Unlock at trusted places Set up trusted places To avoid repeatedly unlocking your phone when you are at familiar and trusted locations (like home or work), use a Extend Unlock. You can still manually lock the phone in trusted places when needed. Make sure you have: •...
Page 288: Keep Phone Unlocked While It's On You
Settings : Security and privacy : Lock and unlock phone Keep phone unlocked while it's on you You can keep your phone unlocked while you're holding it in your hand or carrying it in your pocket or handbag. Just unlock it once, and it stays unlocked until you set it down (or manually lock it). Make sure you have set a screen lock.
Page 289: Use Fingerprint Security
Settings : Security and privacy : Lock and unlock phone Use fingerprint security Set up fingerprint security Use the fingerprint sensor to unlock your phone, make fast and secure online and in-store purchases and sign into bank and finance apps. Go to Settings >...
Page 290 Settings : Security and privacy : Lock and unlock phone Tip: You can temporarily tighten security by turning off fingerprint unlocking and lock screen notifications with Lockdown mode. Use fingerprint to sign in to apps To use the fingerprint sensor with third-party apps: •...
Page 291 Settings : Security and privacy : Lock and unlock phone Check for app updates. Open the Play Store app, then touch your profile icon > Manage apps and device. Use safe mode to see if apps you installed are causing the issue and uninstall as needed. If the sensor works correctly in safe mode, a 3rd party app is probably causing the issue.
Page 292: More Security And Privacy
Settings : Security and privacy : More security and privacy Pin an app screen Turn on pinning Use pinning to keep the current app in view until you unpin it. For example, you can pin a game and your child cannot navigate anywhere else on your phone. You can set up a pattern, PIN or password required to unpin.
Page 293: Privacy
Settings : Security and privacy : Privacy See/change permissions by feature The first time you use an app, and sometimes when you install update it, you are asked to grant the app permission to access certain data and phone features. You can adjust these permissions at any time. To adjust permissions by feature: Go to Settings...
Page 294: Control Access To Your Mic And Camera
Settings : Security and privacy : Privacy Control access to your mic and camera Block mic or camera from app in use Any time an app uses your mic or camera, you'll see the privacy indicator in the status bar. When you see the privacy indicator: Swipe the status bar down and touch to see which app is using it.
Page 295: Hide Passwords
Settings : Security and privacy : Privacy Hide passwords To control whether characters briefly display when you enter a password to unlock your phone or log in to websites and apps: Go to Settings > Security and privacy > Privacy. Turn Show passwords off...
Page 296: Safety & Emergency
Settings : Safety & emergency Prepare for emergencies Set up emergency SOS In an emergency, you can quickly press the Power button five times or more to start a blaring sound and automatically call emergency responders. If you sign in to your Google account, you can set your phone to send SOS text messages with your current location to emergency contacts and to record emergency video.
Page 297 Settings : Safety & emergency View emergency information From the lock screen: • Swipe up and touch Emergency call below the keypad. • Or, press and hold the Power + Volume up buttons, then touch Emergency. Touch View emergency info. Add message to lock screen To add your name or a short message to your lock screen...
Page 298 Settings : Safety & emergency Touch Safety & emergency > Wireless emergency alerts. Adjust settings as needed.
Page 299: System
Settings : System Use multiple languages Change display language You selected the language for your phone during setup. To change it: Go to Settings > System > Languages. Tap System languages. Touch & hold the language you want and drag it to the first position in the list. If you don't see the language you want, tap to add it, then drag it to the first position.
Page 300: Keyboard
Settings : System : Keyboard Customise the keyboard To customise Gboard, just tap on the top row of the keyboard. Or, go to Settings > System > Keyboard > On-screen keyboard > Gboard. Add language to keyboard If you want a keyboard for a language that isn't a display language: On the top row of the keyboard, tap Tap Languages.
Page 301 Settings : System : Keyboard To adjust keyboard sounds or vibration: On the top row of the keyboard, tap Tap Preferences. To adjust vibration: • Turn Haptic feedback on keypress off or on. • If on, tap Vibration strength on keypress and move the slider. To adjust sounds: •...
Page 302: Change Keyboard Apps
Settings : System : Keyboard Change keyboard apps Your phone comes with Gboard and Voice typing, which you can customise. You can also install different on- screen keyboard and voice-typing apps from Play Store, then select the one you want to use in Settings.
Page 303: Open Apps Faster, Multitask Better
Settings : System Open apps faster, multitask better To improve performance, your phone can temporarily turn storage into virtual RAM (temporary memory where your phone puts data it needs to retrieve quickly) when you need extra speed. The result? You can open apps faster and keep more open at the same time for smoother multitasking.
Page 304: Back Up Phone
Settings : System Back up phone Back up to Google You can automatically back up the following items to your Google account: • Apps and app data • Call history • Contacts • Phone settings (including Wi-Fi passwords and permissions) •...
Page 305: Users And Guests
Settings : System : Users and guests Share your phone Ways to share your phone • Add users. If you share your phone with family or friends, or within a business, you can set up a separate user space for each user. •...
Page 306 Settings : System : Users and guests Guest Added user...
Page 307: Add, Modify And Remove Users
Settings : System : Users and guests Add, modify and remove users Add a user You must be the device owner to add users. to prevent others from switching to your owner profile and accessing your information, set a screen lock before you share your phone.
Page 308: Add Or Delete Guest
Settings : System : Users and guests Add or delete guest Create a temporary guest profile for sharing your phone with someone. If you need a space for someone to use on a regular basis, where apps and data can be saved, add a user instead of a guest session.
Page 309: About Phone
Settings : About phone Record your IMEI number The IMEI (International Mobile Equipment Identity) number is the unique code that identifies your phone. You'll need it if you contact support regarding a warranty and it's important to have if your phone is stolen. Service providers can use the IMEI to block a stolen phone from mobile networks, and many police departments keep a record of stolen phones using this number.
Page 310: Find Legal And Product Information
Settings : About phone Find legal and product information To view the electronic regulatory label for your phone, go to Settings > About phone > Regulatory labels. For safety, environmental, warranty and other legal information, go to Settings > About phone > Legal information.
Page 311: Fix Issues
Fix issues : Hardware issues The phone is slow or unstable If a certain app is slow, try these app-specific troubleshooting steps. If your phone is slow when viewing online content, it could be an issue with your connection. If you're on Wi-Fi, use a different Wi-Fi network, switch to mobile data or contact your Internet service provider.
Page 312: Phone Feels Warm Or Hot
If your phone ever becomes too hot, it will ask you to turn it off so it can cool down. Some phones will stay on but limit the phone's capabilities until it cools down. If your phone is too hot to touch, use a different phone, tablet or computer to contact Motorola support. Reasons your phone may get warm Doing one or more of the following activities may cause your phone to get warm: •...
Page 313: Phone Won't Turn On
Fix issues : Hardware issues Phone won't turn on If your phone isn't starting, has a black or blank screen or turns on but immediately turns off, try these steps to fix the issue. Press and hold the Power button for 5-7 seconds or up to 30 seconds. This restarts (reboots) your phone.
Page 314: Phone Restarts Or Crashes
Fix issues : Hardware issues Phone restarts or crashes If your phone randomly reboots, restarts or shuts down without restarting, try the following. Restart your phone: Hold down the Power button for about 30 seconds. If this doesn't work, charge your phone for at least 5 minutes. Then, while connected to the charger, restart by holding down the power button for 30 seconds.
Page 315: Screen Is Frozen Or Won't Respond
Fix issues : Hardware issues Screen is frozen or won't respond Tip: If your screen goes black when the phone rings so you can't answer the call, clear data for the Phone app. If your screen lags or blurs motion between actions, increase your refresh rate.
Page 316: Screen Displays Wrong Colours
Fix issues : Hardware issues Screen displays wrong colours Everything is greyscale, black and white Go to Settings > Digital Wellbeing & parental controls > Bedtime mode > Customise > Screen options at bedtime and turn Greyscale off Everything is negative, reversed colours Go to Settings >...
Page 317: Sd Card Issues
Fix issues : Hardware issues SD card issues Phone doesn't recognise new SD card If your phone isn't recognising a new card that you inserted, try these steps. After each step, check to see if the issue is fixed. Turn your phone off and then on again. Inspect card for damage or alignment issues: Turn your phone off and remove...
Page 318 Fix issues : Hardware issues Check that the card is mounted: Go to Settings > Storage. Touch and select your SD card. Touch > Mount. Turn your phone off and then on again. Use another device to check if the card is readable: Insert card into another device.
Page 319: Call And Sim Issues
Fix issues : Call and SIM issues Troubleshoot issues with calls Select the statement that best describes your issue: • Can't make calls • Can't answer calls • Phone doesn't ring • People can't hear me • Can't hear calls •...
Page 320: Can't Make Calls
Fix issues : Call and SIM issues Can't make calls After each troubleshooting step, check to see if your issue is fixed. icon is missing has disappeared from your home screen, you just need to add a shortcut for the Phone app. SIM card not recognised If you see in the...
Page 321 Fix issues : Call and SIM issues Have signal, but can’t make calls Turn your phone off and then on again. Press and hold the Power + Volume up buttons simultaneously, then touch Restart to establish a new connection with the network. Clear the cache for the Phone app.
Page 322: Can't Answer Or The Phone Doesn't Ring
Fix issues : Call and SIM issues Can't answer or the phone doesn't ring After each troubleshooting step, check to see if your issue is fixed. Phone doesn't ring or ring loud enough Check your volume setting. Look for in your status bar.
Page 323 Fix issues : Call and SIM issues Calls go to voicemail Check your Do Not Disturb settings: Look for in your status bar. If you see it, then your phone is sending calls to voicemail so you're not interrupted. To have your phone ring for incoming calls, open quick settings and touch turn off Do Not Disturb.
Page 324: Issues During Calls
Fix issues : Call and SIM issues Issues during calls After each troubleshooting step, check to see if your issue is fixed. Screen goes black If you are using a case, cover or screen protector, remove it and see if it was causing the issue. Check your proximity sensor.
Page 325 Fix issues : Call and SIM issues Turn your phone off and then on again. Press and hold the Power + Volume up buttons simultaneously, then touch Restart to establish a new connection with the network. Check if a software update is available for your phone.
Page 326 Fix issues : Call and SIM issues Bluetooth device Check the battery level of the Bluetooth device and phone, and charge if necessary. Paired Bluetooth devices may disconnect or create noise when the phone or Bluetooth battery are low.
Page 327: Battery Issues
Fix issues : Battery issues Charging issues Try these troubleshooting steps. After each step, check to see if your issue is fixed. Make sure that the USB plug fits securely into the phone. If the battery is completely depleted, connect the charger and wait about 10 minutes until it has enough voltage to charge, then press the Power button.
Page 328: Battery Drains Too Fast
Fix issues : Battery issues Battery drains too fast Battery life varies The way you use your phone can really affect how long you can go before recharging your battery. Navigating, playing games, browsing the web, making calls and texting all require energy. So your battery life may vary day to day, depending on what you're doing.
Page 329: Bluetooth, Wi-Fi, Usb Issues
Fix issues : Bluetooth, Wi-Fi, USB issues Bluetooth issues Bluetooth turning on automatically After each step, check to see if your issue is fixed: When Bluetooth is off, your phone can still scan and automatically connect to a previously paired device. To prevent this, turn off Bluetooth scanning.
Page 330 Fix issues : Bluetooth, Wi-Fi, USB issues Check that Media audio is on: Go to Settings > Connected devices. Next to the paired device, touch Make sure Media audio is ticked. If the problem is with a car, check the car's instructions. Can't make or hear on calls After each step, check to see if your issue is fixed: Check that other devices paired with your phone aren't receiving your calls.
Page 331 Fix issues : Bluetooth, Wi-Fi, USB issues Check battery level on your phone and Bluetooth device, and charge if either is low. Keep the phone and Bluetooth device within 30 feet of each other, and closer for better performance. On your phone, turn Bluetooth off and then on again. Turn off the Bluetooth device to disconnect it, then turn it back on to automatically reconnect with the...
Page 332: Wi-Fi Issues
Fix issues : Bluetooth, Wi-Fi, USB issues Wi-Fi issues After each troubleshooting step, check to see if the issue is fixed. Can't connect to a network When you enter the password to connect: • Get the password from the Wi-Fi router and make sure you enter it correctly on your phone. •...
Page 333 Fix issues : Bluetooth, Wi-Fi, USB issues Disconnect and then reconnect: Turn off the connection from your device. Turn off the phone's hotspot. Restart your device. Wait for 1 minute, then turn on and enable the hotspot on your phone. Reconnect the device.
Page 334: Can't Transfer Files Or Connect To Computer
Fix issues : Bluetooth, Wi-Fi, USB issues Can't transfer files or connect to computer If you're having problems using a USB connection to connect your phone to your computer, try these troubleshooting steps. Check your computer Windows computer Check your computer’s settings to make sure that Windows automatically detects new hardware. Restart your computer.
Page 335: Account And Sign-In Issues
Fix issues : Account and sign-in issues Forgot the unlock code If you have forgotten your PIN, pattern or password for unlocking your screen, you need to erase your phone, set it up again and set a new screen lock. Make sure that you know your Gmail address and password, which you'll need when setting up the phone.
Page 336: Can't Sign In To Google
Fix issues : Account and sign-in issues Can't sign in to Google If you've forgotten the Gmail address and password for your Google account: Visit Google's website to reset the password. On a computer, log in to Gmail and confirm that the new password works. Wait 24 hours after changing your password before resetting your device.
Page 337: Account Sync Issues
Fix issues : Account and sign-in issues Account sync issues If your account is having problems syncing, you may see a message or an icon. In most cases, these issues are temporary and your account will sync again after a few minutes. If you keep having sync issues, try the solutions below.
Page 338 Fix issues : Account and sign-in issues Clear the cache and data for the Contacts app. If you've saved any contacts since you last synced, back them up. Open the Contacts app, then touch > . Then export to a VCF file and email the file to yourself. Clear the cache and data for the Contacts app.
Page 339: App Issues
Fix issues : App issues App or widget issues App or widget missing from Home screen If a widget disappeared from your home screen, then add the widget by touching and holding an empty spot on your home screen. If an app disappeared from your home screen, the shortcut for opening the app was removed and you just need to add a shortcut.
Page 340 Fix issues : App issues After Chrome has updated, touch . Apps will now update normally. Problems with app you installed After each step, check to see if the issue is fixed: Check for updates to the app. If you can open the app, touch or >...
Page 341: Camera Issues
Fix issues : App issues Camera issues Photo looks blurry Wipe the lens clean with a soft, dry cloth and take the photo again. If new photos still look blurry: • Increase resolution (photo size) in the Camera app. A smaller photo size results in lower image quality. •...
Page 342 Fix issues : App issues Error: Camera busy This error can occur if you use the camera in one app and then switch to another app that requires permission to access the camera. After each troubleshooting step, check to see if the issue is fixed: Turn your phone off and then on again.
Page 343: Messaging Issues
Fix issues : App issues Messaging issues If you're having issues sending or receiving messages, try the following: check for updates to your messaging app. Check if a software update is available for your phone. Turn your phone off and then on again. If the issue persists, follow the steps below for specific issues.
Page 344 Fix issues : App issues Messages app stopped Check that you have not disabled permissions for the Messages app. If any permissions are turned off, turn them on and try using the app again. Force stop the app. This completely shuts down the app, including any background services that may be causing your issue.
Page 345: Gmail Issues
Fix issues : App issues Gmail issues For help with Gmail, read Google's troubleshooting information.
Page 346: Play Store Issues
Fix issues : App issues Play Store issues For help with Play Store, read Google's troubleshooting information.
Page 347: Maintenance Procedures
Motorola provides these updates to most phones on a regular basis. • Android OS updates are new versions of the Android operating system. Motorola provides OS updates from Google to eligible phones as soon as possible. To see if an OS update will be available for your phone, or if your phone is still eligible for security updates,...
Page 348: Reset Connections, Settings Or Apps
Fix issues : Maintenance procedures Reset connections, settings or apps Try these resets if you're having issues with specific features on your phone. If the reset doesn't resolve issues, you can take the larger step of resetting your phone. Reset Wi-Fi, mobile data and Bluetooth When to use this reset •...
Page 349 Fix issues : Maintenance procedures If you still experience the following issues, then reset all apps: • App crashes frequently or won't open • App doesn't behave as expected • App uses too much battery or data • App sends error messages or notifications •...
Page 350: Reset Phone
Fix issues : Maintenance procedures Reset phone What a reset does Resetting your phone erases all data and restores it to out-of-the-box condition. This data will be erased from the phone: • Google account • Media (music, photos, videos) • System settings and data •...
Page 351 Fix issues : Maintenance procedures Reset phone if you can't open Settings If you can't open Settings, do an external reset. Charge your battery 30% or more. Turn off the phone. Do not use Restart. Press and hold the Volume down button and the Power button at the same time until the phone turns Press the Volume Down button until you see Recovery mode.
Page 352: See More Help
Fix issues : Maintenance procedures See more help Issue Where to get help Billing or mobile network issues Contact your carrier. Learn to use an app Open the app and touch or > Help. Phone issue Visit mobilesupport.lenovo.com for solutions, user forums, live contact options.
Page 353: Send Feedback To Motorola
To send feedback frequently, including a screenshot of the previous screen, open quick settings and touch Share feedback. (You can add this to quick settings.) To send feedback about a Motorola app, in the app, touch or or > Feedback.

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Pb150002au

Motorola moto g04 User Manual

Set up Phone

Learn the Basics

New to Android

Get Around on Your Phone

Discover Useful Tools

Work with Text

Personalise Your Phone

Home Screen

Lock Screen

Use Apps

Get, Delete, Manage Apps

Search and Browse

Text Messaging

Email

Calendar App

Clock App

Contacts, Calls, Voicemail Contacts

Contacts

Phone Calls

Voicemail

Photos and Videos

Find, Share, Upload

Music

Settings Network and Internet

Connected Devices

Display

Home and Lock Screen

Sound & Vibration

Notifications

Gestures

Battery

Storage

Location

Accessibility

Apps

Passwords Accounts

Security and Privacy

Safety & Emergency

System

About Phone

Fix Issues

Hardware Issues

Call and SIM Issues

Battery Issues

Bluetooth, Wi-Fi, USB Issues

Account and Sign-In Issues

App Issues

Maintenance Procedures

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