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Lenovo ThinkSystem ST50 V3 Manual
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Lenovo ThinkSystem ST50 V3 Manual

Lenovo ThinkSystem ST50 V3 Manual

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ThinkSystem ST50 V3
Messages and Codes Reference
Machine Types: 7DF3, 7DF4

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Summary of Contents for Lenovo ThinkSystem ST50 V3

  • Page 1 ThinkSystem ST50 V3 Messages and Codes Reference Machine Types: 7DF3, 7DF4...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: https://pubs.lenovo.com/safety_documentation/ In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup First Edition (May 2024) ©...

  • Page 3: Table Of Contents

    Chapter 3. UEFI events ..149 Contacting Support ... . . 197 UEFI events organized by severity ..149 © Copyright Lenovo 2024...
  • Page 4 ThinkSystem ST50 V3 Messages and Codes Reference...

  • Page 5: Chapter 1. Messages

    Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
  • Page 6 – OS. OS - Power Linux, AIX IPL, AIX, crash and dump codes, IBM i kernal code, IBM i OS, management of storage. – PR. System management - Entity presence. – RC. Systems Management - Remote Control. – SD. LEPT Storage Test. – SE. Systems Management - Security. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 7 – SR. LEPT Raid Setup. – SS. Service & Support - LEPT FFDC Collection. – SS. Systems Management - Service & Support. – TR. Time Reference - RTC, Master clock, drawer clocks, NTP. – UN. Unknown/any entity. – UP. LEPT Firmware Update. –...
  • Page 8 ThinkSystem ST50 V3 Messages and Codes Reference...

  • Page 9: Chapter 2. Xclarity Controller Events

    Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.

  • Page 10: Xcc Events That Automatically Notify Support

    If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.

  • Page 11: Xcc Events Organized By Severity

    Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPMA0011G Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. FQXSPPU0004M [ProcessorElementName] has Failed with FRB1/BIST condition. FQXSPPW0035M Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted.
  • Page 12 Storage [arg1] has changed. Informational Informational FQXSPDM4003I TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3], TKLMServer2=[arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=[arg9]. FQXSPDM4004I TKLM servers device group set by user [arg1]: Informational TKLMServerDeviceGroup=[arg2] . ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPDM4005I User [arg1] has generated a new encryption key pair and installed a Informational self-signed certificate for the TKLM client. FQXSPDM4006I User [arg1] has generated a new encryption key and certificate Informational signing request for the TKLM client.
  • Page 14 If necessary, contact technical support for additional assistance. ([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPEM4028I The port [arg1] of PCIe device [arg2] at [arg3] has link [arg4]. Informational FQXSPEM4029I All PCIe slots on [arg1] may not be functional based upon your current Informational CPU population. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 15 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4030I A scheduled operation on the RAID controller has encountered an Informational issue. Refer to RAID Logs under Server Management, Local Storage, for details.([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPEM4031I SSD wear threshold setting is changed from [arg1] to [arg2] by user Informational [arg3] from [arg4] at IP address [arg5].
  • Page 16 LAN: Ethernet[[arg1]] interface is now active. Informational FQXSPNM4015I DHCP setting changed to [arg1] by user [arg2]. Informational FQXSPNM4016I Domain name set to [arg1] by user [arg2]. Informational FQXSPNM4017I Domain Source changed to [arg1] by user [arg2]. Informational ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 17 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPNM4018I DDNS setting changed to [arg1] by user [arg2]. Informational FQXSPNM4019I DDNS registration successful. The domain name is [arg1]. Informational FQXSPNM4020I IPv6 enabled by user [arg1] . Informational FQXSPNM4021I IPv6 disabled by user [arg1] .
  • Page 18 User [arg1] has set the SMTP Server reverse-path to [arg2]. Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by Informational user [arg2]. FQXSPNM4054I The hostname from DHCP is [arg1] by user [arg2]. Informational FQXSPNM4055I The hostname from DHCP is invalid.
  • Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4002I Server [arg1] scheduled for [arg2] at [arg3] by user [arg4]. Informational FQXSPPP4003I Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4]. Informational FQXSPPP4004I Server [arg1] [arg2] cleared by user [arg3]. Informational FQXSPPP4005I The power cap value changed from [arg1] watts to [arg2] watts by...
  • Page 20 The Processor [ProcessorElementName] is no longer operating in a Informational Degraded State. FQXSPPW0001I [PowerSupplyElementName] has been added to container Informational [PhysicalPackageElementName]. FQXSPPW0008I [SensorElementName] has been turned off. Informational FQXSPPW0009I [PowerSupplyElementName] has been Power Cycled. Informational ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 21 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW2001I [PowerSupplyElementName] has been removed from container Informational [PhysicalPackageElementName]. FQXSPPW2002I [PowerSupplyElementName] has returned to OK status. Informational FQXSPPW2006I [PowerSupplyElementName] has returned to a Normal Input State. Informational FQXSPPW2008I [PowerSupplyElementName] has been turned on.
  • Page 22 FQXSPSE4017I User [arg1] created. Informational FQXSPSE4018I User [arg1] removed. Informational FQXSPSE4019I User [arg1] password modified. Informational FQXSPSE4020I User [arg1] role set to [arg2]. Informational FQXSPSE4021I User [arg1] custom privileges set: [arg2][arg3][arg4][arg5][arg6][arg7] Informational [arg8][arg9]. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4022I User [arg1] for SNMPv3 set: AuthenticationProtocol=[arg2], Informational PrivacyProtocol=[arg3], AccessType=[arg4], HostforTraps=[arg5] by user [arg6] from [arg7] at IP address [arg8]. FQXSPSE4023I SSH Client key added for user [arg1] by user [arg2] from [arg3] at IP Informational address [arg4].
  • Page 24 Redfish client at IP address [arg4]. FQXSPSE4069I LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], Informational BindingMethod=[arg4], TargetName=[arg5], GroupFilter=[arg6], GroupAttribute=[arg7], LoginAttribute=[arg8]. Informational FQXSPSE4070I Lockdown mode is [arg1] by user [arg2] from [arg3] at IP address [arg4]. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4071I Chassis Intrusion detection is [arg1] by user [arg2] from [arg3] at IP Informational address [arg4]. FQXSPSE4072I Random SED AK is regenerated by user [arg1] from [arg2] at IP Informational address [arg3].
  • Page 26 Informational FQXSPUP4010I Flash [arg1] of [arg2] from [arg3] succeeded for user [arg4] . Informational FQXSPUP4011I Flash [arg1] of [arg2] from [arg3] failed for user [arg4]. Informational FQXSPWD0000I Watchdog Timer expired for [WatchdogElementName]. Informational ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 27 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPWD0001I Reboot of system [ComputerSystemElementName] initiated by Informational watchdog [WatchdogElementName]. FQXSPWD0002I Powering off system [ComputerSystemElementName] initiated by Informational watchdog [WatchdogElementName]. FQXSPWD0003I Power cycle of system [ComputerSystemElementName] initiated by Informational watchdog [WatchdogElementName].
  • Page 28 A bus timeout has occurred on bus [SensorElementName]. Error Error FQXSPIO0006N A software NMI has occurred on system [ComputerSystemElementName]. FQXSPIO0007N A PCI PERR has occurred on system Error [ComputerSystemElementName]. FQXSPIO0008N A PCI SERR has occurred on system Error [ComputerSystemElementName]. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 29 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. Error FQXSPIO0013N A Fatal Bus Error has occurred on bus [SensorElementName]. Error FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system Error [ComputerSystemElementName].

  • Page 30: List Of Xclarity Controller Events

    This message is for the use case where a Management Controller has resorted to running the backup main application. Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: System - other SNMP Trap ID: 22 ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 31 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPBR4002I: Management Controller [arg1] Reset was caused by restoring default values. This message is for the use case where a Management Controller has been reset due to a user restoring the configuration to default values.
  • Page 32 CIM Prefix: IMM CIM ID: 0137 User Action: Complete the following steps until the problem is solved: 1. Retry the operation. 2. AC cycle the system. 3. If Problem persists, collect Service Data log. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 33 4. Contact Lenovo Support. • FQXSPBR4008I: Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to start from [arg3] at IP address [arg4]. This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to start.
  • Page 34 This message is for the user started a Federation update. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0260 User Action: Information only; no action is required. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 35 Complete the following steps: 1. Ensure fans are installed correctly. 2. If fan is installed with issue , please reinstall fan. 3. If the problem still exist, then please contact Lenovo support. • FQXSPCA0007J: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted.
  • Page 36 2. If the problem issue still exist, check XCC Web GUI to check the temperature value is still higher than system spec. 3. Please contact Lenovo support. • FQXSPCA0017M: Sensor [SensorElementName] has transitioned to critical from a less severe state. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 37 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0522 User Action: Complete the following steps: 1.
  • Page 38 This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0523 ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 39 User Action: Information only; no action is required • FQXSPCA2019I: Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable from less severe has deasserted.
  • Page 40 A user has terminated an active IPMI console session Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0319 User Action: Information only; no action is required. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 41 • FQXSPCR0001N: Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable from less severe. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0524...
  • Page 42 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0142 User Action: Collect Service Data log and contact Lenovo Support. • FQXSPDM4003I: TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3], TKLMServer2= [arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=[arg9]. A user configured the TKLM servers...
  • Page 43 SNMP Trap ID: CIM Prefix: IMM CIM ID: 0148 User Action: Information only; no action is required. • FQXSPDM4006I: User [arg1] has generated a new encryption key and certificate signing request for the TKLM client. User generated a new encryption key and certificate signing request for the TKLM client Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 44 This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Other ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 45 SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0521 User Action: Use storcli or LSA to check if there is any warning or critical RAID event. • FQXSPEA2002I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 46 • FQXSPEM4006I: Alert Configuration Global Event Notification set by user [arg1]: RetryLimit=[arg2], RetryInterval=[arg3], EntryInterval=[arg4]. A user changes the Global Event Notification settings. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0110 ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 47 User Action: Information only; no action is required. • FQXSPEM4007I: Alert Recipient Number [arg1] updated: Name=[arg2], DeliveryMethod=[arg3], Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8] by user [arg9] from [arg10] at IP address [arg11]. A user adds or updates an Alert Recipient Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 48 The RAID controller has problem with the battery Severity: Info Serviceable: No Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0203 User Action: Information only; no action is required. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 49 • FQXSPEM4015I: The RAID controller detected unrecoverable error. The controller needs replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected unrecoverable error Severity: Info Serviceable: No Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0204 User Action: Information only;...
  • Page 50 [arg5]) One or more virtual drive are in abnormal status that may cause unavailable virtual drive Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 51 CIM Prefix: IMM CIM ID: 0211 User Action: Information only; no action is required. • FQXSPEM4024I: The RAID controller detected one or more possible configuration problem within the subsystem. Please check the event logs and if events are targeted to the same disk then replace the drive.
  • Page 52 Information only; no action is required. • FQXSPEM4031I: SSD wear threshold setting is changed from [arg1] to [arg2] by user [arg3] from [arg4] at IP address [arg5]. SSD wear threshold setting is changed by user Severity: Info ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 53 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0273 User Action: Information only; no action is required. • FQXSPEM4032I: Acoustic Mode [arg1] has been engaged. Fan speed limits are in place. This message is for the use case where Acoustic Mode is engaged.
  • Page 54 User Action: Information only; no action is required. • FQXSPEM4041I: The SmartNIC in slot [arg1] encountered boot timeout. SmartNIC in a certain slot encountered boot timeout Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 55 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0312 User Action: Information only; no action is required. • FQXSPEM4042I: The SmartNIC in slot [arg1] went through a crash dump. SmartNIC in a certain slot went through a crash dump Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 56 UEFI deployment boot mode is enabled for NextAC Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0198 User Action: Information only; no action is required. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 57 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 58 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 59 1. Please reseat the processor and reboot the server. 2. If the problem still exist, (service technician) please replace the system board. 3. If the problem still exist, contact Lenovo support. • FQXSPIO0006N: A software NMI has occurred on system [ComputerSystemElementName].
  • Page 60 2. Check the event log of XClarity Controller for additional information about failing components. 3. If there are no entries related to the error in the event log, contact Lenovo support • FQXSPIO0013N: A Fatal Bus Error has occurred on bus [SensorElementName].
  • Page 61 2. Check the event log of XClarity Controller for additional information about failing components. Check http://support.lenovo.com/ for TECH tips or firmware updates that might correct the error. 3. If there are no entries related to the error in the event log, contact Lenovo support • FQXSPIO0016I: Identifying slot [PhysicalConnectorElementName] on system [ComputerSystemElementName].
  • Page 62 This message is for the use case when an implementation has detected a PCI PERR recovered. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0233 User Action: ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 63 Information only; no action is required • FQXSPIO2008I: A PCI SERR on system [ComputerSystemElementName] has deasserted. This message is for the use case when an implementation has detected a PCI SERR deassertion. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0235...
  • Page 64 Automatically notify Support: No Alert Category: Critical - Memory SNMP Trap ID: 41 CIM Prefix: PLAT CIM ID: 0134 User Action: Information only; no action is required • FQXSPMA0007L: Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 65 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
  • Page 66 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
  • Page 67 F1 setup and enable the DIMM. Reboot the system. 3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. Chapter 2 XClarity Controller events...
  • Page 68 Memory that has been Removed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0147 User Action: Information only; no action is required ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 69 • FQXSPMA2024I: Sensor [SensorElementName] has deasserted. This message is for the use case when an implementation has detected a Sensor has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Memory SNMP Trap ID: 43 CIM Prefix: PLAT CIM ID: 0509 User Action: Information only;...
  • Page 70 • FQXSPNM4007I: IP address of network interface modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where user modifies the IP address of a Management Controller. Severity: Info Serviceable: No ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 71 Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0009 User Action: Information only; no action is required. • FQXSPNM4008I: IP subnet mask of network interface modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the IP subnet mask of a Management Controller.
  • Page 72 This message is for the use case where a Management Controller ethernet interface is now active. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: CIM Prefix: IMM CIM ID: 0025 User Action: ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 73 Information only; no action is required. • FQXSPNM4015I: DHCP setting changed to [arg1] by user [arg2]. This message is for the use case where a user changes the DHCP setting. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0026 User Action:...
  • Page 74 CIM Prefix: IMM CIM ID: 0049 User Action: Information only; no action is required. • FQXSPNM4023I: IPv6 DHCP enabled by user [arg1]. IPv6 DHCP assignment method is enabled by user Severity: Info Serviceable: No ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 75 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0050 User Action: Information only; no action is required. • FQXSPNM4024I: IPv6 stateless auto-configuration enabled by user [arg1]. IPv6 stateless auto-assignment method is enabled by user Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 76 A user modifies the IPv6 static address of a Management Controller Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0058 ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 77 2. Make sure that there is a DHCPv6 server on the network that can assign an IP address to the XCC/ BMC. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPNM4033I: Telnet port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the telnet port number...
  • Page 78 • FQXSPNM4039I: SNMP Agent port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SNMP Agent port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 79 CIM Prefix: IMM CIM ID: 0067 User Action: Information only; no action is required. • FQXSPNM4040I: SNMP Traps port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SNMP Traps port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID:...
  • Page 80 • FQXSPNM4047I: LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2], USB-LAN port=[arg3]. A user configured USB-LAN port forwarding Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0090 User Action: ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 81 Information only; no action is required. • FQXSPNM4048I: PXE boot requested by user [arg1]. PXE boot requested Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0129 User Action: Information only;...
  • Page 82 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0216 User Action: Information only; no action is required. • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. DNS discovery of Lenovo XClarity Administrator Severity: Info Serviceable: No...
  • Page 83 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0249 User Action: Information only; no action is required. • FQXSPNM4057I: Security: IP address: [arg1] had [arg2] login failures, it will be blocked to access for [arg3] minutes.
  • Page 84 • FQXSPOS4002I: Watchdog [arg1] Failed to Capture Screen. This message is for the use case where an operating system error has occurred and the screen capture failed. Severity: Error Serviceable: No Automatically notify Support: No ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 85 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support. Check the integrity of the installed operating system. • FQXSPOS4004I: Operating System status has changed to [arg1]. Operating System status change...
  • Page 86 Information only; no action is required. • FQXSPOS4009I: OS Crash Video Captured. This message is for the use case where OS Crash Video Captured. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 87 2. Check if the crash video recording is enabled 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPOS4011I: OS failure screen capture with hardware error is [arg1] by user [arg2] from [arg3] at IP address [arg4].
  • Page 88 SNMP Trap ID: CIM Prefix: IMM CIM ID: 0083 User Action: Information only; no action is required. • FQXSPPP4004I: Server [arg1] [arg2] cleared by user [arg3]. A user cleared a Server Power Action. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 89 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0084 User Action: Information only; no action is required. • FQXSPPP4005I: The power cap value changed from [arg1] watts to [arg2] watts by user [arg3]. Power Cap values changed by user Severity: Info Serviceable: No...
  • Page 90 • FQXSPPP4012I: Power capping was deactivated by user [arg1]. Power capping deactivated by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0120 ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 91 User Action: Information only; no action is required. • FQXSPPP4013I: Static Power Savings mode has been turned on by user [arg1]. Static Power Savings mode turned on by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0121 User Action:...
  • Page 92 CIM Prefix: IMM CIM ID: 0130 User Action: Information only; no action is required. • FQXSPPP4021I: The new minimum power cap value has returned below the power cap value. Minimum Power Cap exceeds Power Cap recovered ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 93 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: IMM CIM ID: 0131 User Action: Information only; no action is required. • FQXSPPP4022I: The server was restarted for an unknown reason. The server was restarted for an unknown reason Severity: Info Serviceable: No...
  • Page 94 • FQXSPPP4029I: The server was automatically powered on because the power restore policy is set to restore previous power state.. Server was automatically powered on because the power restore policy is set to restore previous power state. Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 95 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0173 User Action: Information only; no action is required. • FQXSPPP4030I: The server was reset via Platform Event Filter. Server was reset via Platform Event Filter Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 96 Server was powered off when the watchdog expired. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0181 User Action: Information only; no action is required. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 97 • FQXSPPP4038I: The server stayed powered off because the power restore policy is set to always off. Server stayed powered off because the power restore policy is set to always off. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0182 User Action:...
  • Page 98 Information only; no action is required. • FQXSPPP4047I: Management Controller [arg1] reset was initiated by user [arg2]. This message is for the use case where a Management Controller reset is initiated by a user. Severity: Info Serviceable: No ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 99 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0021 User Action: Information only; no action is required. • FQXSPPP4048I: Attempting to AC power cycle server [arg1] by user [arg2]. AC power cycle server Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 100 This message is for the use case when an implementation has detected a Managed Element is Absent. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0392 ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 101 CIM Prefix: PLAT CIM ID: 0042 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this Processor error. 2. Reboot system. 3. If problem persists, collect Service Data log.
  • Page 102 User Action: Complete the following steps: 1. If the system board or firmware was just updated, check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If problem persists, collect Service Data log.
  • Page 103 CIM Prefix: PLAT CIM ID: 0816 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Reboot system. 3. If problem persists, collect Service Data log.
  • Page 104 Information only; no action is required. • FQXSPPW0009I: [PowerSupplyElementName] has been Power Cycled. This message is for the use case when an implementation has detected a Power Unit that has been power cycled. Severity: Info ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 105 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0108 User Action: Information only; no action is required • FQXSPPW0031J: Numeric sensor [NumericSensorElementName] going low (lower non-critical) has asserted. This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has asserted.
  • Page 106 If the problem remains, replace the system board (trained technician only). 3. Contact local service provider. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator.
  • Page 107 This message is for the use case when an implementation has detected a Power Unit that has been Enabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Power On SNMP Trap ID: 24 CIM Prefix: PLAT CIM ID: 0107 User Action: Information only;...
  • Page 108 This message is for the use case when an implementation has detected a Drive has been Added. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0162 User Action: Information only; no action is required ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 109 Complete the following steps: 1. Make sure that the reported device is compatible by checking https://static.lenovo.com/us/en/ serverproven/index.shtml. 2. Collect the service data log from the management controller interface and contact Lenovo Support. • FQXSPSD0002G: Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName].
  • Page 110 CIM Prefix: PLAT CIM ID: 0164 User Action: Complete the following steps: 1. Check the Support Portal(http://support.lenovo.com/)for service bulletins and TECH tips and firmware update related to your drive. 2. Check for any other RAID-related error. 3. Replace the drive.
  • Page 111 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0178 User Action: Information only; no action is required • FQXSPSD0007L: Array critical asserted on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). This message is for the use case when an implementation has detected that an Array is Critical.
  • Page 112 This message is for the use case when an implementation has detected that a Critical Array has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 113 CIM Prefix: PLAT CIM ID: 0175 User Action: Information only; no action is required • FQXSPSD2007I: Rebuild completed for Array in system [ComputerSystemElementName]. This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
  • Page 114 Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0177 User Action: Information only; no action is required • FQXSPSD2015I: Array rebuild completed on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 115 This message is for the use case when an implementation has detected that an Array Rebuild has Completed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0179 User Action: Information only;...
  • Page 116 • FQXSPSE4004I: Remote access attempt failed. Invalid userid or password received. Userid is [arg1] from WEB browser at IP address [arg2]. This message is for the use case where a remote user has failed to establish a remote control session from a Web browser session. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 117 1. Make sure that the certificate that you are importing is correct and properly generated / certificate CSR is correct 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPSE4007I: Security: Userid: [arg1] using [arg2] had [arg3] login failures from an SSH client at IP address [arg4].
  • Page 118 User Action: Information only; no action is required. • FQXSPSE4011I: Secure Web services (HTTPS) [arg1] by user [arg2]. A user enables or disables Secure web services Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 119 Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0091 User Action: Information only; no action is required. • FQXSPSE4012I: Secure CIM/XML(HTTPS) [arg1] by user [arg2]. A user enables or disables Secure CIM/XML services Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 120 Information only; no action is required. • FQXSPSE4019I: User [arg1] password modified. A user account was changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 121 CIM Prefix: IMM CIM ID: 0102 User Action: Information only; no action is required. • FQXSPSE4020I: User [arg1] role set to [arg2]. A user account role assigned Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0103 User Action:...
  • Page 122 This message is for the use case where a remote user has failed to establish a remote control session from CIM. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 123 SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0141 User Action: Information only; no action is required. • FQXSPSE4028I: Security: Userid: [arg1] had [arg2] login failures from IPMI client at IP address [arg3]. This message is for the use case where a user has failed to log in to a Management Controller from IPMI. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 124 • FQXSPSE4035I: A certificate has been revoked . A certificate has been revoked Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0165 ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 125 User Action: Information only; no action is required. • FQXSPSE4036I: The [arg1] certificate is expired and has been removed. Expired certificate has been removed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0190 User Action: Information only;...
  • Page 126 This message is for the use case where a user successfully switch the retrieving the third-party password. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0239 User Action: Information only; no action is required. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 127 • FQXSPSE4044I: User [arg1] third-party hashed password has been [arg2] by user [arg3] from [arg4] at IP address [arg5]. This message is for the use case where a user successfully manage the third-party hashed password. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0240...
  • Page 128 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0261 User Action: Information only; no action is required. • FQXSPSE4052I: The password of neighbor group [arg1] is modified by [arg2] [arg3] at IP address [arg4]. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 129 This message is for the use case where the group user password is modified. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0262 User Action: Information only; no action is required. •...
  • Page 130 Information only; no action is required. • FQXSPSE4060I: User [arg1] role set to [arg2] by user [arg3] from [arg4] at IP address [arg5]. A user account role assigned by user Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 131 Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0270 User Action: Information only; no action is required. • FQXSPSE4061I: User [arg1] custom privileges set: [arg2][arg3][arg4][arg5][arg6][arg7][arg8][arg9] by user [arg10] from [arg11] at IP address [arg12]. User account privileges assigned by user Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 132 • FQXSPSE4068I: Security: Userid: [arg1] using [arg2] had [arg3] login failures from Redfish client at IP address [arg4]. This message is for the use case where a user has failed to log in to a Management Controller from Redfish. Severity: Info ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 133 Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0289 User Action: Information only; no action is required. • FQXSPSE4069I: LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], BindingMethod=[arg4], TargetName=[arg5], GroupFilter=[arg6], GroupAttribute=[arg7], LoginAttribute=[arg8].
  • Page 134 Information only; no action is required. • FQXSPSE4076I: [arg1] by KCS to allow secure boot to be disabled by user [arg2] from [arg3] at IP address [arg4]. Allow Secure boot to be disabled over KCS ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 135 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0311 User Action: Information only; no action is required. • FQXSPSE4077I: Bluetooth button on front panel is [arg1] on server [arg2] by user [arg3] from [arg4] at IP address [arg5].
  • Page 136 • FQXSPSE4084I: Periodic connection to remote key management server succeeded. This message is for the use case where the remote key management server poll function has succeeded. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 137 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0332 User Action: Information only; no action is required. • FQXSPSE4085I: Periodic connection to remote key management server failed. This message is for the use case where the remote key management server poll function has failed. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 138 Information only; no action is required. • FQXSPSS4001I: Server General Settings set by user [arg1]: Name=[arg2], Contact=[arg3], Location=[arg4], Room=[arg5], RackID=[arg6], Rack U-position=[arg7], Address=[arg8]. A user configured the Location setting Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 139 Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0080 User Action: Information only; no action is required. • FQXSPSS4002I: License key for [arg1] added by user [arg2]. A user installs License Key Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID:...
  • Page 140 The system enters maintenance mode Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0226 User Action: Information only; no action is required. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 141 • FQXSPSS4010I: Test Audit Log generated by user [arg1]. This message is for the use case where OS Crash Video Capture Failed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0237 User Action: Information only;...
  • Page 142 This message is for the use case when an implementation has detected a Sensor transition to the normal state. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0518 User Action: ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 143 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If the error continues, replace the system-board assembly (see hardware maintenance manual).
  • Page 144 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0509 User Action: Information only; no action is required • FQXSPUN2018I: Sensor [SensorElementName] has deasserted the transition from normal to non- critical state. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 145 This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0521 User Action: Information only;...
  • Page 146 This message is for the use case where a Management Controller firmware version does not match the server. Severity: Error Serviceable: No Automatically notify Support: No Alert Category: System - other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0031 ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 147 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPUP4001I: Flash of [arg1] from [arg2] succeeded for user [arg3] . This message is for the use case where a user has successfully flashed the firmware component (MC Main Application, MC Boot ROM, BIOS, Diagnostics, System Power Backplane, Remote Expansion Enclosure Power Backplane, Integrated System Management).
  • Page 148 4. Contact Lenovo Support. • FQXSPUP4006I: Auto promote primary XCC to backup is [arg1] by user [arg2] from [arg3] at IP address [arg4]. Auto promote primary XCC to backup is enabled or disabled. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 149 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0281 User Action: Information only; no action is required. • FQXSPUP4007I: Violation access to XCC SPI flash is detected and isolated. This message is for the use case where violation access to XCC SPI flash is detected and isolated.
  • Page 150 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0370 User Action: Information only; no action is required • FQXSPWD0002I: Powering off system [ComputerSystemElementName] initiated by watchdog [WatchdogElementName]. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 151 This message is for the use case when an implementation has detected a Poweroff by Watchdog has occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0372 User Action: Information only;...
  • Page 152 ThinkSystem ST50 V3 Messages and Codes Reference...

  • Page 153: Chapter 3. Uefi Events

    UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
  • Page 154 Warning FQXSFDD0007G Security Key Lifecycle Manager (SKLM) IPMI Error. Warning FQXSFMA0029L The [arg1] PFA Threshold limit has been exceeded on DIMM [arg2]. Warning [arg3] FQXSFPU0021G Hardware physical presence is in asserted state. Warning ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 155 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU0022G The TPM configuration is not locked. Warning FQXSFPU0023G Secure Boot Image Verification Failure Warning. Warning FQXSFPU4033F TPM Firmware recovery is in progress. Please DO NOT power off or Warning reset system.

  • Page 156: List Of Uefi Events

    2. Search for the driver menu from System Settings and change settings appropriately. 3. Save settings and restart the system. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFDD0002M: DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller.
  • Page 157 • FQXSFDD0007G: Security Key Lifecycle Manager (SKLM) IPMI Error. Severity: Warning User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. Chapter 3...
  • Page 158 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
  • Page 159 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
  • Page 160 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 2. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.)
  • Page 161 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 162 5. After you install qualified memory and power up the server, check to ensure this informational event is not logged again. 6. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0007I: [arg1] DIMM number [arg2] has been replaced. [arg3]...
  • Page 163 Power cycle the system by removing power for a few seconds. b. Clear CMOS settings by removing battery for a few seconds. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0011I: Memory population change detected. [arg1]...
  • Page 164 Complete the following steps: 1. Reseat the affected DIMM. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 165 [arg1] Socket number, 1-based. User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Power off the system and remove A/C power. 3. Restore A/C power and power on the system.
  • Page 166 Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
  • Page 167 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 168 2. If the error recurs TPM related features will not work. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 169 ThinkSystem SR850P Types 7D2F, 7D2G, 7D2H > Hardware replacement procedures > processor board replacement>Enable TPM/TCM>Set the TPM version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4046I: TPM Firmware will be updated from TPM1.2 to TPM2.0.
  • Page 170 Severity: Warning User Action: Complete the following steps: 1. Reboot the system. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4053G: System TPM_TCM_POLICY does not match the planar. Severity: Warning User Action: Complete the following steps: 1.
  • Page 171 Severity: Info User Action: Information only; no action is required. • FQXSFPU4061I: Restored default locking behavior of AHCI-attached SATA drives. Severity: Info User Action: Information only; no action is required. • FQXSFPU4080I: Host Power-On password has been changed. Severity: Info User Action: Information only;...
  • Page 172 3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 173 Complete the following steps: 1. Review XCC logs for communication errors and resolve. 2. AC cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFSR0001M: [arg1] GPT corruption detected, DiskGUID: [arg2] Severity: Warning Parameters: [arg1] GPT corruption location.
  • Page 174 2. Connect at least one bootable device to the system. 3. Connect AC power to the system. 4. Power on system and retry. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFTR0001L: An invalid date and time have been detected. Severity: Warning...

  • Page 175: Chapter 4. Xclarity Provisioning Manager Events

    Chapter 4. XClarity Provisioning Manager events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
  • Page 176 Warning Failed to export bmc settings. Warning FQXPMCL0010K FQXPMCL0011K Failed import bmc settings. Warning Warning FQXPMNM0001G Failed to set new BMC network parameters. FQXPMOS0001K Bootx64.efi is not found. Failed to Boot OS. Warning ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 177 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMOS0002K Failed to read Deployment Manager Signature from USB. Warning FQXPMOS0003K Failed to copy Windows boot files to target Warning FQXPMOS0004K BMC Communication Failed: EMMC2USB Mount Failure. Warning Warning FQXPMOS0005K BMC communication failed: DRIVER Mount Failure.

  • Page 178: List Of Xclarity Provisioning Manager Events

    FQXPMUP0208M Failed to execute reboot BMC command List of XClarity Provisioning Manager events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager. • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1.
  • Page 179 3. Reboot system and retry OS booting. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 5.
  • Page 180 • FQXPMCL0006K: Failed to export raid config. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of the RAID adapter and disk drives are normal.
  • Page 181 6. Reboot the machine and retry the import of the RAID configuration. 7. If the problem persists, contact technical support. • FQXPMCL0008I: Export uefi settings successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0008K: Failed to export uefi settings. Severity: Warning User Action: 1.
  • Page 182 Information only; no action is required. • FQXPMEM0003I: LXPM has exited. Control returned to UEFI Severity: Info User Action: Information only; no action is required. • FQXPMEM0004I: Launching diagnostic program Severity: Info User Action: ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 183 Information only; no action is required. • FQXPMEM0005I: boot diagnostic program success Severity: Info User Action: Information only; no action is required. • FQXPMEM0006M: Unable to locate diagnostic firmware image Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
  • Page 184 Information only; no action is required. • FQXPMER0005M: Failed to load UEFI factory default settings Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2. Retry this operation again. ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 185 3. If the problem persists, contact technical support. • FQXPMER0006I: UEFI factory default settings loaded successfully Severity: Info User Action: Information only; no action is required. • FQXPMER0006M: Failed to load XCC factory default settings Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
  • Page 186 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, contact technical support. • FQXPMOS0005K: BMC communication failed: DRIVER Mount Failure. Severity: Warning ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 187 User Action: 1. Ensure proper operation of the virtual USB connection. 2. Restart BMC via supported method and reboot the system. 3. Reflash BMC firmware. 4. Retry OS deployment. 5. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 188 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, contact technical support. • FQXPMSD0004M: self-test completed having the electrical element of the test failed. Severity: Error ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 189 User Action: 1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and cables. 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, contact technical support. •...
  • Page 190 User Action: 1. check hard drive specification to see if the hard drive support ATA self-test feature. 2. If the problem persists, contact technical support. • FQXPMSR0001K: Found unsupported RAID adapter. Severity: Warning ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 191 User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. If the problem persists, contact technical support. • FQXPMSR0011K: Failed to change disk drives' state.
  • Page 192 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, contact technical support. • FQXPMUP0005K: Unable to obtain the installed version of BMC ThinkSystem ST50 V3 Messages and Codes Reference...
  • Page 193 Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. Reflash BMC firmware. 3. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 194 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 195 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 196 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 197 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, contact technical support. • FQXPMVD0001H: Failed to get VPD data. Severity: Warning User Action: 1.
  • Page 198 ThinkSystem ST50 V3 Messages and Codes Reference...

  • Page 199: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...

  • Page 200: Collecting Service Data

    Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.

  • Page 201: Contacting Support

    Support when certain serviceable events occur in Lenovo XClarity Administrator and the managed endpoints. You can choose to send diagnostic files to Lenovo Support using Call Home or to another service provider using SFTP. You can also manually collect diagnostic files, open a problem record, and send diagnostic files to the Lenovo Support.
  • Page 202 ThinkSystem ST50 V3 Messages and Codes Reference...

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