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Motorola A1200i Service Manual
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Motorola A1200i Service Manual

Motorola A1200i Service Manual

Digital wireless telephone
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Level 1 and 2 Service Manual
6809499A19-B
A1200 A1200i
Digital Wireless Telephone
GSM 850/900/1800/1900 MHz
EDGE, GPRS

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Summary of Contents for Motorola A1200i

  • Page 1 Level 1 and 2 Service Manual 6809499A19-B A1200 A1200i Digital Wireless Telephone GSM 850/900/1800/1900 MHz EDGE, GPRS...
  • Page 2 MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license.

  • Page 4: Table Of Contents

    1 and 2 A1200/A1200i 6809499A19-B Level 1 and 2 Service Manual Contents Contents Contents Introduction ................5 Product Identification .
  • Page 5 Contents A1200/A1200i September 12, 2006 6809499A19-B...

  • Page 6: Introduction

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs which enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on the housing.

  • Page 7: Computer Program Copyrights

    The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted...

  • Page 8: Warranty Service Policy

    Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola High Technology Centers will perform level 4 (full component) repairs.

  • Page 9: Parts Replacement

    When ordering crystals or channel elements, specify the Motorola part number, description, crystal frequency, and operating frequency desired. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.

  • Page 10: Specifications

    Level 1 and 2 Service Manual Specifications Specifications General Function Specification 824-849 MHz Tx Frequency Range GSM 850 869-894 MHz Rx 880-915 MHz Tx (with EGSM) Frequency Range GSM 900 925-960 MHZ Rx 1710-1785 MHz Tx Frequency Range DCS 1800 1805-1880 MHz Rx 1850-1910 MHz Tx Frequency Range PCS 1900...
  • Page 11 Specifications A1200/A1200i Receiver Specification Channel Hop Time 500 microseconds Time to Camp Approximately 5-10 seconds Speech Coding Function Specification Regular pulse excitation / linear predictive coding Speech Coding Type with long term prediction (RPE LPC with LTP) Bit Rate 13.0 kbps...

  • Page 12: Product Overview

    (SMS) text messaging, and include clock, alarm, datebook, calculator, and caller profiling personal management tools. The A1200 and A1200i are quad band phone that allows roaming within the GSM 850, GSM 900, DCS 1800 MHz and PCS 1900 MHz bands.
  • Page 13 Product Overview A1200/A1200i • Text to Speech feedback for voice dials interaction, SMS readout. • Internal Quad band Antenna Multimedia features: • Large, rich color touch screen display • 2MP camera, with enhanced functions * • Streaming Video Player (Real) •...
  • Page 14 HTML (subsequently filtered to WML) or directly in WML if available. The information is then passed to the mobile subscriber via the mobile network. The A1200 and A1200i microbrowser can be configured for baud, idle timeout, line type, phone number, and connection type.
  • Page 15 Chat messaging is a carrier option. Personal Information Management The A1200 and A1200i telephones contain a built in calendar with date book reminders and phonebook that can be synchronized easily to a personal computer with mobile Phone Tools software.

  • Page 16: General Operation

    General Operation Controls, Indicators, and Input/Output (I/O) Connectors The A1200 and A1200i controls are located on the front of the device, and on the keyboard as shown in Figure 1. Indicators, in the form of icons, are displayed on the LCD (see Figure 2).
  • Page 17 Figure 2. Telephone Controls and Indicators Locations (Rear) Menu Navigation A1200 and A1200i telephones are equipped with a touch screen icon and graphical- based user interface. All of the phone’s features can be accessed by tapping on feature icons, buttons, and text with the provided stylus. A 4-way navigation key with center select also allows you to move easily through menus and select menu items.
  • Page 18 Level 1 and 2 Service Manual General Operation Display Figure 3 provides a view of the A1200 and A1200i display. 051874o Figure 3. A1200 and A1200i Display 6809499A19-B September 12, 2006...

  • Page 19: Alert Settings

    Whether a phone displays all indicators depends on the programming and services to which the user subscribes. Alert Settings In addition to preset ring tones, A1200 and A1200i telephones allow the user to download additional ring tones via SMS. (Availability is carrier and Network dependant).

  • Page 20: Battery Information

    Level 1 and 2 Service Manual General Operation Motorola A1200 and A1200i phones incorporate the VibraCall® discreet vibrating alert that helps to avoid disturbing others when a ringing phone is unacceptable. Alerts can be set to ring only, vibrate only, vibrate then ring, or no ring or vibrate Additionally, the profiling feature allows users to identify incoming calls by a specific ringer tone.
  • Page 21 The battery date code is used for cell phone batteries that were manufactured beginning in March 2000. The following paragraphs provide more detail about the battery date code. Backend Pack Manufacturing Site (first position of battery code) A = Motorola Penang J= ESG, Chihuahua S = T.D.I Scotland B = T.D.I. Mexico K= T.D.I.
  • Page 22 Level 1 and 2 Service Manual General Operation Cell Reference Vendor Size Part Number Designator Saft VHAA1200 Maxell 5.5x30x48 ICP053048G NEC-Moli 6.7x30x47.3 MK11-2293 Mitsubishi 4.4x34x56 Lipmo001 Toshiba 6.6x34x50 LGQ633450R Panasonic 6x34x50 CGP34506 Toshiba 3.9x34x56 LAB363456A NEC-Moli 6.5x22x65 MK11-2300 6.6*9.8x47.9 LP063048A Panasonic LL-AAAA HHR70QAB4...
  • Page 23 9 = J = 1999 = Year of battery pack manufacture position 10 & 11 = CC = week twenty two. (backend pack) position 12 = C = Motorola, China. (Frontend Core Pack) position 13, 14 & 15 = placeholders (...) to indicate pack has not been relabeled.

  • Page 24: Operation

    Level 1 and 2 Service Manual General Operation Batteries sold in China have a 16 character date code: Example: YYYYMMDDABCXXXX Where YYYYMMDD is the actual battery manufacturing date A is the line number B is the shift number (A,C is day shift; B, D is night shift) C is a serial number from A to Z XXXX is a sequence number Embedded battery packs use a 6 character date code:...

  • Page 25: Tools And Test Equipment

    Used to measure battery voltage 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) by phone at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.

  • Page 26: Disassembly

    Level 1 and 2 Service Manual Disassembly Disassembly This section describes how to disassemble a A1200 telephone. Tools and equipment used are listed in Table 1, preceding. Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge (ESD).

  • Page 27: Removing And Replacing The Battery Cover

    Disassembly A1200/A1200i Removing and Replacing the Battery Cover Ensure the phone is turned off. Slide the battery cover away from the camera lens. Lift the battery cover up and away from the phone (see Figure 5). Battery Cover 051519o Figure 5. Removing the Battery Cover To replace, align the battery cover to the back of the phone.

  • Page 28: Removing And Replacing The Battery

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Battery Battery date codes are explained in the Battery Date Code section on page 19 Before handling the battery, please observe the battery cautions listed below. Do not handle batteries with wet or sweaty hands. Do not short the positive or negative terminals Non conductive tweezers or grasping tools are to be used for battery connector manipulation, assembly, and disassembly.

  • Page 29: Removing And Replacing The Stylus

    Disassembly A1200/A1200i Removing and Replacing the Stylus Remove the battery cover, and battery as described in the procedures. Grasp the end of the stylus and pull it straight out of its compartment. Stylus 051558o Figure 7. Removing and Replacing the Stylus...

  • Page 30: Removing And Replacing The Subscriber Identity Module (Sim)

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Subscriber Identity Module (SIM) Remove the battery cover, and battery as described in the procedures. Slide the SIM out of the SIM holder as shown in Figure 8. Remove the SIM from the phone. 040283o Figure 8.

  • Page 31: Removing And Replacing The Transflash Memory Card

    Disassembly A1200/A1200i Removing and Replacing the TransFlash Memory Card Remove the battery cover, and battery as described in the procedures. To unlock the memory card holder, slide it toward the stylus as indicated by the first arrow shown in Figure 9.
  • Page 32 Level 1 and 2 Service Manual Disassembly Place the TransFlash memory card into the memory card slot as shown in Figure 10. TransFlash Memory Card 051562o Figure 10. Inserting the TransFlash Memory Card Close the memory card holder and slide it toward the SIM card to lock. Replace the battery, and battery cover as described in the procedures.

  • Page 33: Removing And Replacing The Rear Housing

    Disassembly A1200/A1200i Removing and Replacing the Rear Housing Remove the battery cover, battery, stylus, and SIM as described in the procedures. Use a T6 driver to remove 4 screws at near each corner of the phone (see Figure 11). Set the screws aside for reuse.
  • Page 34 Level 1 and 2 Service Manual Disassembly Release the housing latch on the left side of the phone (see Figure 12). Rear Housing Housing latch Disassembly tool 051564o Figure 12. Removing the Rear Housing Latches Carefully release the housing latch on the right side of the phone. Carefully lift the rear housing from the phone.

  • Page 35: Removing And Replacing The Antenna Assembly

    Disassembly A1200/A1200i Removing and Replacing the Antenna Assembly Remove the battery cover, battery, stylus, SIM, and rear housing as described in the procedures. Insert the disassembly tool under the antenna assembly and pry upward to release the antenna assembly (see Figure 13).

  • Page 36: Removing And Replacing The Camera Module

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Camera Module Remove the battery cover, battery, stylus, SIM, rear housing, and antenna assembly as described in the procedures. Use the disassembly tool to unseat the camera module connector from the transceiver PC board.

  • Page 37: Removing And Replacing The Transceiver Pc Board Assembly

    Disassembly A1200/A1200i Removing and Replacing the Transceiver PC Board Assembly Remove the battery cover, battery, SIM, stylus, rear housing, antenna assembly, and camera module as described in the procedures. This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage.
  • Page 38 Level 1 and 2 Service Manual Disassembly Use the disassembly tool to pry the housing away from the headphone socket on transceiver PC board just enough to lift the transceiver PC board out of the front housing (see Figure 16). Transceiver PCB assembly Headphone socket...
  • Page 39 Disassembly A1200/A1200i Underneath the transceiver PC board assembly is the display assembly flex connector. Use the disassembly tool to unseat this connector from the transceiver PC board assembly. Transceiver PC board Display module connector Display module assembly 051618o Figure 17. Removing the Display Assembly Connector Carefully lift the transceiver PC board assembly out of the housing.

  • Page 40: Removing And Replacing The Display Module Assembly

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Display Module Assembly Remove the battery cover, battery, SIM, stylus, rear housing, antenna assembly, camera module, and transceiver PC board assembly as described in the procedures. This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage.

  • Page 41: Removing And Replacing The Camera/Voice Keys

    Disassembly A1200/A1200i Removing and Replacing the Camera/Voice Keys Remove the battery cover, battery, SIM, stylus, rear housing, antenna assembly, camera module, and transceiver PC board assembly as described in the procedures. Use the plastic tweezers to remove the camera/voice keys from the front housing (see Figure 19).

  • Page 42: Removing And Replacing The Volume Up/Down/Select Keys

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Volume Up/Down/Select Keys 12. Remove the battery cover, battery, SIM, stylus, rear housing, antenna assembly, camera module, and transceiver PC board assembly as described in the procedures. 13. Use the plastic tweezers to remove the Volume Up/Down/Select from the front housing (see Figure 20).

  • Page 43: Subscriber Identity Module (Sim) And Identification Label

    The MSN is an individual unit identity number and remains with the unit through- out its life. The MSN can be used to log and track a phone on Motorola's Service Center Database. The MSN is divided into 4 sections as shown in Figure 21.
  • Page 44 Level 1 and 2 Service Manual Subscriber Identity Module (SIM) and Identification Label International Mobile Station Equipment Identity (IMEI) The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory. The IMEI uniquely identifies an individual mobile station and thereby provides a means for controlling access to GSM networks based on mobile station types or individual units.

  • Page 45: Troubleshooting

    A1200/A1200i Troubleshooting Manual Test Mode Motorola A1200 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM / DCS test SIM must be used.
  • Page 46 Level 1 and 2 Service Manual Troubleshooting The test mode screen displays. 6809499A19-B September 12, 2006...

  • Page 47: Troubleshooting Chart

    Troubleshooting A1200/A1200i Troubleshooting Chart Table 3. Level 1 and 2 Troubleshooting Chart Symptom Probable Cause Verification And Remedy 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure the voltage at TP_BATT+ with battery defective.

  • Page 48: Programming: Software Upgrade And Flexing

    Level 1 and 2 Service Manual Part Numbers Table 3. Level 1 and 2 Troubleshooting Chart (Continued) Symptom Probable Cause Verification And Remedy 7. Telephone will not recognize or accept a) SIM card defective. Check the SIM card contacts for dirt. Clean if SIM card.

  • Page 49: Exploded View Diagram

    Part Numbers A1200/A1200i Exploded View Diagram 040622o Figure 22. Exploded View Diagram September 12, 2006 6809499A19-B...

  • Page 50: Exploded View Parts List

    Level 1 and 2 Service Manual Part Numbers Exploded View Parts List Table 4. Exploded View Parts List Item Motorola Part Description Number Number CHHN4711 Battery door SNN5771 PF4 battery 0188434Z01 Stylus 1588483Z01 Rear housing 1588488Z01 Camera module 0188485Z01 Antenna assembly...
  • Page 51 Self Install Car Kit Universal - Mandarin - Smart Drive+ SYN0888 Self Install Car Kit Universal - Smart Car Kit - Smart Drive SYN0890 Smart Cable EMU - Motorola SYN1003 Power Solutions Travel Charger EMU Mid-Rate Switcher - Argentina SPN5192...
  • Page 52 1 and 2 Index Level 1 and 2 Service Manual Index A1200/A1200i 6809499A19-B identification international mobile station equipment identity 43 alert settings 18 mechanical serial number 42 antenna assembly, removing and replacing 34 product 5 antenna, removing and replacing 27...
  • Page 53 Index A1200/A1200i regulatory agency compliance 5 out of box failure 7 removing product support 7 antenna 27 shut down antenna assembly 34 upon battery removal 19 battery 19, 27 SIM Toolkit 13 battery cover 26 SIM, description 42 camera module 35...

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A1200

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