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Motorola iDEN i605 Field Service Manual
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Motorola iDEN i605 Field Service Manual

Digital multi-service, data-capable portable
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Field Service Manual
Basic and Field Level Test Procedures
iDEN
605
Digital Multi-Service,
Data-Capable Portable

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Summary of Contents for Motorola iDEN i605

  • Page 1 Field Service Manual Basic and Field Level Test Procedures iDEN Digital Multi-Service, Data-Capable Portable...
  • Page 2 i605 Digital Multi-Service, Data-Capable Portable Field Service Manual Basic and Field Level Test Procedures March 10, 2005 68P80400P86-O...
  • Page 3 The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted computer programs, includ- ing the exclusive right to copy, reproduce, modify, decompile, disassemble, and reverse-engineer the Motorola com- puter programs in any manner or form without Motorola’s prior written consent.

  • Page 4: Safety And General Information

    Your Motorola two-way radio complies with the following RF always place the radio product in a Motorola approved clip, energy exposure standards and guidelines: holder, holster, case or body harness for this product. Use of •...
  • Page 5 SAFETY AND GENERAL INFORMATION Facilities ALL MODELS WITH FCC ID AZ489FT5838 MEET THE GOVERNMENT'S REQUIREMENTS FOR EXPOSURE TO To avoid electromagnetic interference and/or compatibility RADIO WAVES. conflicts, turn off your radio product in any facility where posted notices instruct you to do so. Hospitals or health care Your wireless phone is a radio transmitter and receiver.
  • Page 6 SAFETY AND GENERAL INFORMATION Operational Cautions Operational Warnings Antennas Do not use any portable radio product that has a damaged For Vehicles Equipped with an Air Bag antenna. If a damaged antenna comes into contact with your skin, Do not place a portable radio product in the area over the air bag a minor burn can result.
  • Page 7 SAFETY AND GENERAL INFORMATION • • Use of a non-recommended attachment to a battery charger Do not disassemble a battery charger; take it to a qualified may result in a risk of fire, electric shock, or injury to service technician when service or repair is required. persons.

  • Page 8: Model Information

    MODEL INFORMATION MODEL INFORMATION This manual applies to the following iDEN i605 Digital Portable model: H58XAN6RR4AN 806-940 MHz, Multi-Service, Data-Capable Portable MODEL NUMBERING SYSTEM Typical Model Number: Position: 9 10 11 12 Position 1 - Type of Unit H = Hand-Held Portable...

  • Page 9: Model Specifications

    MODEL SPECIFICATIONS MODEL SPECIFICATIONS GENERAL RECEIVER TRANSMITTER FCC Designation: AZ489FT5838 Receiver Type: Direct Transmitter Type: Single Conversion Conversion Operational Modes: Phone Frequency Range: 851-870 MHz Frequency Range: 806-825 MHz Private 935-940 MHz 896-901 MHz Group Circuit Data Packet Data Temperature Range: Channel Spacing: 25 kHz Emission Designator: 18K3D7W...

  • Page 10: Table Of Contents

    CONTENTS SAFETY AND GENERAL INFORMATION ..MODEL INFORMATION ....MODEL SPECIFICATIONS....viii CONTENTS .

  • Page 11: Contents

    CONTENTS Service Messages ........... . Bluetooth®...
  • Page 12 CONTENTS Connecting the Unit to the RSS Workstation ......Codeplug Repair Procedure..........Codeplug Troubleshooting .
  • Page 13 CONTENTS Reset Test ........... . . 8-10 Reset Log Test .

  • Page 14: Preface

    The iDEN i605 Digital Multi-Service, Data-Capable Portable Field Service Manual contains the information necessary to identify and fix problems in the Motorola i605 Digital Portable. This unit is based on digital technology and is designed to operate on iDEN systems.

  • Page 15: Conventions Used In This Manual

    Defines menu items, fields, and buttons Used for sample input and output code Related Publications The following publications are available separately: iDEN i605 Digital Multi-Service Data-Capable Phone User’s Guide NNTN6007A R-2660 Digital Communications System Analyzer Operator’s Manual 68P80386B72 68P80400P86-O...

  • Page 16: Overview

    CHAPTER 1 OVERVIEW To achieve a high spectrum efficiency, the i605 digital multi-service, data-capable portable uses a unique modulation technology and sophisticated voice-compression algorithm. The voice of the person speaking into the microphone is converted into a digital bit stream consisting of zeros (0) and ones (1).
  • Page 17 OVERVIEW: iDEN Digital Modulation Technology RL 0dBm 10 dB/ Power (dB) Frequency from Desired Channel Center (kHz) Figure 1-1. Spectrum of iDEN Quad 16QAM Quadrature Phase Shift Keying (QPSK) is one of the most common modulation techniques for satellite communications. In QPSK, a digital data stream is taken two bits at a time to generate four possible phase states of the transmitted carrier.

  • Page 18: Iden Voice Compression Technology

    OVERVIEW: iDEN Voice Compression Technology Base Station Control Channel Transmitting 6 of 6 slots continually. 90ms 90ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms...

  • Page 19: Calling Area Coverage

    OVERVIEW: iDEN Voice Compression Technology Inbound transmission bursts (sent from the unit) are offset 19 milliseconds from the outbound burst; the inbound burst begins 4 milliseconds after the end of the outbound burst (see Figure 1-3 on page 1-6). This offset in time allows the unit to appear capable of transmitting and receiving at the same time (it actually is switching rapidly back and forth between receiving and transmitting).

  • Page 20: Global Positioning System (Gps) Section

    OVERVIEW: Global Positioning System (GPS) Section Global Positioning System (GPS) Section The U.S. Department of Defense (DoD) operates a constellation of 24-satellites, employed for location and/or navigational purposes, on earth. These satellite vehicles (SV) operate in circular orbits, round the earth every 12 hours, at an altitude of 20,200 km. The SVs transmit earth-bound radio signals at a 1575.42 MHz fixed carrier frequency—an L1 band for non-military applications.

  • Page 21: Removing And Inserting A Sim Card

    OVERVIEW: SIM Cards Removing and Inserting a SIM Card NOTE: When a SIM card is defective and must be replaced with a new one, the following information will be erased: • The recent calls list • Call forwarding settings • Net alerts •...

  • Page 22: Components, Icons, And Indicators

    CHAPTER 2 COMPONENTS, ICONS, AND INDICATORS To conduct basic troubleshooting and maintenance of the i605 unit, you must become familiar with the components, display icons, and status indicators associated with the unit. Component Views Figure 2-1 shows the basic components of the i605 unit. TOP VIEW Turns Private/group/SDG call speaker on and off;...

  • Page 23: Display Icons

    COMPONENTS, ICONS, AND INDICATORS: Display Icons Display Icons Icons for the i605 unit provide information that is useful for troubleshooting and testing purposes. All features of the i605 can be accessed through the main menu. When using a feature, the icon for that feature appears in the upper left corner of the display.

  • Page 24: Status Icons

    COMPONENTS, ICONS, AND INDICATORS: Display Icons Status Icons Status icons appear in the two rows at the top of the display. Some appear at all times. Others appear only when your phone is engaged in certain activities or when you have activated certain features. Battery Charge —...
  • Page 25 COMPONENTS, ICONS, AND INDICATORS: Display Icons Packet Data — you are ready to transfer data or are transferring data using a data cable. TTY— indicates that unit is connected to a TTY device and TTY mode is enabled. You can select either VCO (voice-carry-over) or HCO (hearing-carry-over) mode.

  • Page 26: Displays, Messages, And Alerts

    CHAPTER 3 DISPLAYS, MESSAGES, AND ALERTS To conduct basic troubleshooting and maintenance of the i605 unit, you must become familiar with the display screens, errors, messages, and alert tones associated with the unit. Power-Up Sequence Extend the antenna for optimum power if so equipped and press momentarily to turn on the unit and begin the power-up sequence.

  • Page 27: Self-Test Reset Errors

    DISPLAYS, MESSAGES, AND ALERTS: Messages Self-Test Reset Errors The following table contains the list of self-test reset errors. These errors are displayed as SELF CHECK FAIL YXXXX (YXXXX represents the identifier for that error). Table 3-2. Self-Test Reset Errors XXXX Description of Error 0100 RAM failure...
  • Page 28 Target unit not authorized to Do not call unauthorized unit receive call Technical Error Unable to Problem detected with the GPS Reboot unit. If problem persists, contact Motorola Locate Sats circuitry Unable to locate Sats Unit does not have clear view of Make sure user is out in clear sky and stationary.
  • Page 29 DISPLAYS, MESSAGES, AND ALERTS: Alert Tones Alert Tones An i605 unit can send alert tones to the earpiece, speaker, or external speaker. All tones are sent to the earpiece. Press to determine where some of the tones are sent. As shown in the following table, alert tones have specific frequencies and cadences/durations. They are grouped according to function;...
  • Page 30 DISPLAYS, MESSAGES, AND ALERTS: Alert Tones Table 3-5. i605 Alert Tones (Continued) Tone High Freq Cadence When Tone Occurs Phone Ring (U.S.) Spkr Spkr Available ringer tones: Phone call received 2091/ 14x(24ms on 2091Hz + 24ms on 2556Hz 2556Hz) + 2.5s off 2230/ 14x(64ms on 2230Hz + 64ms on 2040Hz...
  • Page 31 DISPLAYS, MESSAGES, AND ALERTS: Using the Optional Vibrate Function Using the Optional Vibrate Function The vibrate function (VibraCall) notifies the user of incoming phone or dispatch calls, Private calls (DC), group calls (GC), messages, notifications, and call alerts. If the unit is set for Vibrate in any mode, it will vibrate for 1/2 sec during the power-up sequence. To set unit to vibrate for all calls: 1.

  • Page 32: Preparing For Basic Level Testing

    CHAPTER 4 PREPARING FOR BASIC LEVEL TESTING Testing the i605 Unit To prepare the unit for testing, the antenna must first be removed (see Chapter 7). WARNING: When replacing the antenna, be sure to use the appropriate assembly for your model. Failure to use proper antenna assembly constitutes an FCC Grant Violation.
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  • Page 34: Basic Level Checks And Self Tests

    CHAPTER 5 BASIC LEVEL CHECKS AND SELF TESTS Before you perform basic troubleshooting and self tests on an i605 unit, determine if any special conditions could affect testing and check the units for defective parts. There are five categories of basic tests: •...

  • Page 35: Basic-Level Test Checklist

    BASIC LEVEL CHECKS AND SELF TESTS: Basic-Level Test Checklist Basic-Level Test Checklist Use the following checklist to ensure that all the necessary tests are performed and to provide a tracking mechanism in case the unit is sent to the next level of service. Check the appropriate box for each test performed and indicate whether or not the test was completed successfully.

  • Page 36: Mechanical And Electrical Checks

    BASIC LEVEL CHECKS AND SELF TESTS: Mechanical and Electrical Checks 4. Wipe and dry the unit with a soft, absorbent, lint-free cloth. Make sure that there are no damp spots on the connectors or in cracks and crevices. Mechanical and Electrical Checks Before conducting more complex tests, clean and check the unit for any mechanical defects that might cause or contribute to the problem.

  • Page 37: Accessory Swap Test

    BASIC LEVEL CHECKS AND SELF TESTS: Mechanical and Electrical Checks 1. Power off the unit, and then remove the battery. 2. Remove the SIM card from the unit (see “Removing and Inserting a SIM Card” on page 1-6). 3. Clean the SIM card, if necessary, by wiping its surfaces with a clean, static-free cloth, and then check the contact areas in the unit for foreign material, damage, or other defects.

  • Page 38: Battery Connections Test

    BASIC LEVEL CHECKS AND SELF TESTS: Mechanical and Electrical Checks 1. Power up the unit. 2. Press e to clear display inputs. 3. Press each of the alphanumeric keys to see if the unit responds. If the unit does not respond to a pressed key, remove the battery to cycle power on.

  • Page 39: Voltage Recognition Test

    BASIC LEVEL CHECKS AND SELF TESTS: Mechanical and Electrical Checks 3. Scroll until the GPS menu option is highlighted. 4. Press SELECT. 5. Scroll down on the GPS menu until the “POSITION” option is selected. 6. Press SELECT. The unit will display a “Position” information sheet. 7.

  • Page 40: Bluetooth Hands Free Test

    BASIC LEVEL CHECKS AND SELF TESTS: Troubleshooting ® Bluetooth Hands Free Test 1. From the main menu, select Bluetooth. 2. If you want to create a bond and connect with the given device, select Hands Free > [Find Devices]. -or- If you want to create a bond to have it available for future use, select Link to Devices.

  • Page 41: Passcode Test

    BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures • Passcode • Programming Menu Settings • Call Performance Passcode Test Use this test to determine the passcode for the unit. The passcode test time is approximately 5 minutes: 1. Power on the unit. 2.
  • Page 42 BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures Phone Calls Features The Phone Calls menu controls how your phone handles phone calls: • Set Line — sets phone line 1 or phone line 2 as the active line for outgoing calls. •...
  • Page 43 BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures DC/GC Options The DC/GC menu controls how your phone handles Direct Connect (DC) and Group Connect (GC) calls: • Tkgroup Silent — controls whether you hear group calls or call alerts to your Talkgroup. To receive group calls made to a Talkgroup, you must join the Talkgroup.
  • Page 44 BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures • Speaker — sets the volume of sound coming out of the speaker. • Keypad — sets the volume of sound associated with pressing keys and buttons. • Data — sets the volume of sounds that notifies you that you are receiving a circuit data call. Security Features The Security menu lets turn security features on and off and change passwords: •...
  • Page 45 BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures • GPS PIN — enables and disables your phone’s GPS PIN security feature. To turn the GPS Enabled security feature on or off: From the main menu, select Settings > Security > GPS PIN. Scroll to On or Off.

  • Page 46: Call Performance Test

    BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures Press A under Select. • Connectivity — Network ID sets the phone’s network IDs and their roaming options under the direction of your service provider; Master Reset lets your service provider to reset your service in the event of a security or provisioning problem.
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  • Page 48: Basic Level Test Modes And Procedures

    CHAPTER 6 BASIC LEVEL TEST MODES AND PROCEDURES To complete basic testing of an i605 unit, you must enter a test mode to retrieve data from the unit, and perform the technician tests in the correct sequence with the appropriate equipment. Test procedures are listed in the order in which they should be implemented.

  • Page 49: Display Screens

    BASIC LEVEL TEST MODES AND PROCEDURES: Test Modes Display Screens Display screens on the i605 unit provide information that is useful for troubleshooting purposes. These displays appear only when the unit is placed in debug mode (see “Entering Debug Mode on page 6-1).

  • Page 50: Entering Test Mode

    BASIC LEVEL TEST MODES AND PROCEDURES: Test Modes Table 4-1. Display Screens (Continued) Name Description IMEI/SIM ID Displays the electronic serial number and SIM ID serial number. The IMEI is the global name assigned to the mobile station at manufacturing time and should correspond to the serial-number tag of the unit.

  • Page 51: Test Mode Test Procedures

    BASIC LEVEL TEST MODES AND PROCEDURES: Test Mode Test Procedures Test Mode Test Procedures Enter debug or test mode to perform the following tests: • Audio Loopback Test • Engineering Debug Check Audio Loopback Test Use this test to check the functionality of the microphone and the audio quality of the earpiece. The loopback test checks the unit’s audio by passing a test signal from the Codec microphone input to the Codec Rx output.

  • Page 52: Engineering Debug Check

    BASIC LEVEL TEST MODES AND PROCEDURES: Test Mode Test Procedures 4. Write down the digits shown in the IMEI line. 5. Verify that this number matches the IMEI on the Serial Number label. The last zero on the label will be missing. If the numbers do not match, send the unit to the field level of service.
  • Page 53 BASIC LEVEL TEST MODES AND PROCEDURES: Test Mode Test Procedures adjusted transmit output power and receiver input power) of the unit. The third line displays the current temperature and the difference between the current temperature and the temperature two seconds ago. 7.

  • Page 54: Technician Test Procedures

    BASIC LEVEL TEST MODES AND PROCEDURES: Technician Test Procedures 18. Scroll down to highlight Dispatch IDs, and then press View to view the Dispatch IDs display. This screen displays the dispatch group id affiliated with the unit in the current dispatch- location area.

  • Page 55: Programming The I605 Unit

    BASIC LEVEL TEST MODES AND PROCEDURES: Programming the i605 Unit Programming the i605 Unit Use Radio Service Software (RSS) to program a new software version or to program codeplug user information. Refer to the Radio Service Software User’s Guide for information on the setup and use of RSS.

  • Page 56: Codeplug Repair Procedure

    BASIC LEVEL TEST MODES AND PROCEDURES: Connecting the Unit to the RSS Workstation NOTE: For faster codeplug reading with the RS-232 cable, enable the QuickComm feature in the RSS configuration setup. Codeplug Repair Procedure If the codeplug is corrupted, the unit displays a SELF CHECK ERROR 0800 message. The procedure for repairing a corrupted codeplug is described in the RSS online Help System.

  • Page 57: Corrupted Software Repair Procedure

    To perform the flash test (test time approx. 8 min.): NOTE: Check iDEN Service Bulletins for the latest software utilities at www.idenphones.motorola.com or contact Motorola’s Customer Care Center. 1. Connect the unit to the computer workstation. 2. Power up the unit. Wait until registration is complete before continuing.

  • Page 58: Preparing For Field Level Testing

    Consider the following information to create a proper ground: • Ground the working surface of your service bench. If possible, use the Motorola Static Protection Assembly (P/N 0180386A82) to ground your service bench. This assembly contains a wrist strap, two ground cords, a table mat, and a floor mat.

  • Page 59: Using Rss

    PREPARING FOR FIELD LEVEL TESTING: Connecting an i605 Unit to the R-2660 Refer to Service and Repair Note SRN-F1052 for more information. This note is available through: Motorola Literature Distribution Center 2290 Hammond Drive Schaumburg, IL 60173 847-576-2826 The following should be considered when storing or transporting a circuit board: •...
  • Page 60 PREPARING FOR FIELD LEVEL TESTING: Connecting an i605 Unit to the R-2660 RF Adapter R-2660 Communications Systems Analyzer Coaxial Cable RF In/Out (SMA type) RF Guide Insert unit under test here RF Access Port (label removed) Battery Eliminator NOTE: The i605 RF access port is located under the label.

  • Page 61: Operating The R-2660

    PREPARING FOR FIELD LEVEL TESTING: Operating the R-2660 NOTE: With the power supply voltage set between 5.0 Vdc and 12.0 Vdc, the Battery Eliminator will provide a regulated 4.0 Vdc to the unit. 9. Power up the unit. Refer to the R-2660 Digital Communications System Analyzer Operator’s Manual for more information on how to use this equipment.

  • Page 62: Disassembly Sequence Flowchart

    PREPARING FOR FIELD LEVEL TESTING: Disassembling and Reassembling the i605 Unit Disassembling and Reassembling the i605 Unit Motorola recommends the service technician follow a prescribed disassembly sequence to access specific items or components of the unit. The i605 product is an efficiently designed package that incorporates the physical overlap and integration of some modular components.

  • Page 63: Antenna

    PREPARING FOR FIELD LEVEL TESTING: Antenna Antenna Remove Tools: Antenna Tool (p/n 8185377F01). 1. Remove battery, SIM card as needed. 2. Extend antenna shaft to align with antenna tool. See Figure 7-2. 3. Align and insert tool splines into collar slots. See Figure 7-3. 4.

  • Page 64: Front And Back Housings

    PREPARING FOR FIELD LEVEL TESTING: Front and Back Housings Front and Back Housings Remove Preparation: Remove battery door, battery, SIM card. Tools: Torx T-6 bit with torque driver, black stick. 1. Remove escutcheon label and two T-6 housing screws hidden under label. See Figure 7-5. 2.

  • Page 65: Battery Door Latch

    PREPARING FOR FIELD LEVEL TESTING: Battery Door Latch Battery Door Latch Remove Preparation: Separate front and rear housings. 1. Lay back housing down on flat bench surface. 2. Lift one end of acoustic seal using black stick flat edge. See Figure 7-9. 3.

  • Page 66: Rear Bezel

    PREPARING FOR FIELD LEVEL TESTING: Rear Bezel Remove Tools: Black Stick. Preparation: Label and housing screws must be removed. 1. Place flat tip of black stick between GPS antenna contacts and bottom of mute/smart button keypad. See Figure 7-14. 2. Twist stick slightly to release contact while pushing Figure 7-14.

  • Page 67: Antenna Hot Contact

    PREPARING FOR FIELD LEVEL TESTING: Antenna Hot Contact Antenna Hot Contact Remove Tools: Black stick. Preparation: Remove rear bezel. See Figure 7-17. 1. Locate slot in housing boss next to antenna hot contact. 2. Wedge pointy tip of black stick under plastic contact housing to work and lift carefully until contact pops out.

  • Page 68: Removing Lcd Display

    PREPARING FOR FIELD LEVEL TESTING: Removing LCD Display Removing LCD Display Tools: Black stick. 1. Carefully lift main board out of front housing. Do not exert pressure on or twist LCD in any fashion. 2. Create slight separation pressure between LCD and PCB. Use flat tip of black stick to carefully wedge between the center snap of the LCD retainer bracket and the LCD module just enough to disengage snap.

  • Page 69: Installing Lcd Display

    PREPARING FOR FIELD LEVEL TESTING: Installing LCD Display Installing LCD Display NOTE: Do not exert pressure or twist LCD in any fashion. 1. Lay LCD face down on bottom half of main board on keypad film so that flex connector can be attached without stress.

  • Page 70: Transducer Seal Assembly

    PREPARING FOR FIELD LEVEL TESTING: Transducer Seal Assembly Transducer Seal Assembly Remove Tools: Black stick. Preparation: Remove main board from front housing. NOTE: Do not touch any internal components without skin barrier. Use cleaned tools. 1. Wedge flat tip of black stick under transducer and seal at top of LCD opening. See Figure 7-27. 2.

  • Page 71: Light Guide

    PREPARING FOR FIELD LEVEL TESTING: Light Guide Light Guide Remove Preparation: Remove transducer seal assembly. NOTE: Do not touch any internal components without using skin barrier. Use clean tools. 1. Place front housing face down on bench top. 2. Place pointed tip of black stick on side of light guide nearest lock latch. See Figure 7-29. NOTE: Do not put any pressure on the lock latch.

  • Page 72: Microphone

    PREPARING FOR FIELD LEVEL TESTING: Microphone Microphone Remove Tools: Black stick. 1. Place front housing face down on bench top. 2. Insert pointed tip of black stick on microphone seal at relief notch in housing. See Figure 7-32. 3. Carefully lift microphone until free of seat. Install Tools: Tweezers.

  • Page 73: Removing Front Lens/Keypad

    PREPARING FOR FIELD LEVEL TESTING: Removing Front Lens/Keypad Removing Front Lens/Keypad Tools: Black stick. Preparation: Remove transducer seal assembly. NOTE: Front lens held in place by eight (8) clips with adhesive border around main display LCD. Lens is damaged when removed. 1.

  • Page 74: Installing Front Lens/Keypad

    PREPARING FOR FIELD LEVEL TESTING: Installing Front Lens/Keypad Installing Front Lens/Keypad Preparation: Ensure seating areas are clean and free of debris. See Figure 7-35. 1. Place front housing face up on bench top. 2. Drop keypad into position and ensure seated properly.

  • Page 75: Component Parts List

    PREPARING FOR FIELD LEVEL TESTING: Component Parts List Component Parts List 7-18 68P80400P86-O...

  • Page 76: Exploded View

    PREPARING FOR FIELD LEVEL TESTING: Exploded View Exploded View 7-19 68P80400P86-O...
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  • Page 78: Field Level Test Modes And Procedures

    CHAPTER 8 FIELD LEVEL TEST MODES AND PROCEDURES To perform field level testing on the i605 unit, you must enter a test mode to retrieve data from the unit, and perform the technician tests in the correct sequence with the appropriate equipment. NOTE: All tests should be performed in an RF interference-free environment.

  • Page 79: Field-Level Test Checklist

    FIELD LEVEL TEST MODES AND PROCEDURES: Field-Level Test Checklist 2. Press #. 3. Press *. 4. Press Menu three times. 5. Press the left Scroll key. 6. Press Menu twice. 7. Press the left Scroll key. You now are in test mode. To exit test mode, press the option key under Exit.
  • Page 80 FIELD LEVEL TEST MODES AND PROCEDURES: Field-Level Test Checklist Table 8-1. Field-Level Test Checklist Done Technical Tests Pass Fail Registration/Call TX Power RX BER: 800BER1 800BER2 800BER3 800BER4 900BER1 900BER2 900BER3 Power-Up Audio Reset Reset Log MA Test Mode GPS Receiver Bluetooth Headset 68P80400P86-O...

  • Page 81: Registration/Call Test

    Registering failures or red LED lights. (Use a reference unit to get a baseline.) Note: For 900 MHz verification, please perform the RX BER Test on page 8-7. May require ordering additional option for test. Contact Motorola Customer Service (see Appendix A). Notes: Set up the R-2660 for iDEN See the Strong Signal Environment section in Chapter 7.

  • Page 82: Sqe Test

    FIELD LEVEL TEST MODES AND PROCEDURES: SQE Test SQE Test Use this test on a unit having any of the following symptoms: No service failures or poor SQE/ RSSI (poor performance in known good coverage area). Notes: Set up the R-2660 for iDEN Mobile operation, and connect the Watch unit for resetting during this procedure.

  • Page 83: Tx Power Test

    FIELD LEVEL TEST MODES AND PROCEDURES: TX Power Test TX Power Test Use this test on a unit on a unit having bad transmission (TX) or intermittent service failures. (This is a transmitter test only.) Notes: Set up the R-2660 for Spectrum Place the unit into Test Mode for this test.

  • Page 84: Rx Ber Test

    FIELD LEVEL TEST MODES AND PROCEDURES: RX BER Test RX BER Test Use this test on a unit having any of the following: resets (RAAAA Type), No Service failures. Notes: Set up the R-2660 for iDEN RX BER Confirm the reset log has errors. Test, and connect the unit to the RF Place the unit into Test Mode for this test.

  • Page 85: Power-Up Test

    FIELD LEVEL TEST MODES AND PROCEDURES: Power-Up Test Power-Up Test Use this test to check power-up. Symptoms: dead battery, short battery life, unit does not power up. Try to power up the unit. Pass Swap the Display mod- Verify ule and the Main board Fail that the one at a time in that...

  • Page 86: Audio Test

    FIELD LEVEL TEST MODES AND PROCEDURES: Audio Test Audio Test Use this test to check the audio portion of the unit. Notes: Set up the R-2660 for iDEN Verify that the unit can pass the SQE test before performing the Mobile operation, and connect the Audio test.

  • Page 87: Reset Test

    FIELD LEVEL TEST MODES AND PROCEDURES: Reset Test Reset Test Use this test on a unit having any of the following symptoms: unit resets, or unit powers off and then on. Notes: Set up the R-2660 for iDEN Mobile operation, and connect the Verify that the unit has resets entries in the Reset log.

  • Page 88: Reset Log Test

    FIELD LEVEL TEST MODES AND PROCEDURES: Reset Log Test Reset Log Test Use this test to check the reset log in the unit. To perform the reset log test: 1. Power on the unit and wait until registration is complete. 2.

  • Page 89: Model Assembly (Ma) Test Mode Test

    Model Assembly Test Mode is an embedded series of operational tests of the unit's user interface and functional features. • Motorola iDEN recommends MA Test Mode be performed after any servicing of the unit. • An Audio Test Cable is required to complete test mode correctly. See the Required Tools section or contact Motorola’s Aftermarket Accessories Division.

  • Page 90: Gps Receiver

    FIELD LEVEL TEST MODES AND PROCEDURES: GPS Receiver Test GPS Receiver Test Use this test on a unit to check functionality of the GPS. Find an open sky area. Turn unit Obtain reference Activate receiver. Phone Location returns coordinates location working.
  • Page 91 FIELD LEVEL TEST MODES AND PROCEDURES: Bluetooth Test Bluetooth Test Use this test on a unit to check functionality of the Bluetooth headset. Obtain Motorola HS810 or HS820 Bluetooth Headset. Turn unit Bond with Bluetooth headset. Make phone call Successful...

  • Page 92: And Kits

    ORDERING REPLACEMENT PARTS AND KITS Parts should be replaced with identical replacement parts. Replacement parts and kits for can be ordered directly from the Motorola Accessories and Aftermarket Division (AAD) at 1-800-422-4210 and listen to the prompts; or FAX 1-800-622-6210.

  • Page 93: Replacement Kits

    403305 TELEX Replacement Kits When ordering replacement kits, the complete kit number should be included. If the correct number cannot be located, call Motorola Parts Identification at 1-800-422-4210. Refer to the exploded view in Chapter 7. Replacement Kits Kit Numbers...
  • Page 94 Klaus Power Plug Adapters Euro Plug SYN7456A UK Plug SYN7455A Aus/NZ Plug SYN8127A Korean Plug SYN7460A Carrier Labels Nextel NNTN5971A Nextel International NNTN5974A LINC NNTN5973A Motorola NNTN5972A Telus NNTN5975A Mirs NNTN6050A Avantel NNTN6049A Grid NNTN6055A NNTN6053A EZENFREE NNTN6054A XPRESS NNTN6052A Movicom...
  • Page 95 NNTN6037A Black Stick SLN7223A Bluetooth Headsets HS810, HS820 Cable, Audio Jack Test NNTN5171A Cable, SMA to N-Type RF Contact Motorola Communications System Analyzer Motorola R-2660 Data Cable, RS-232 (Serial Port) NKN6560A Data Cable, USB NKN6559A Digital Volt-Ohm Meter Keithly 2001 or eq.
  • Page 96 ORDERING REPLACEMENT PARTS AND KITS: Recommended Software Recommended Software Name Part Number Description Radio Service Software (RSS) Monitors the unit Carrier Version RVN4121 Super Agent Version RVN4122 iDEN Wireless Data Services Software Programs a laptop, handheld device, or desktop computer to use the i605 unit as a modem to transfer circuit or packet data.
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  • Page 98: Index

    INDEX compression, voice conditions, test accessories connecting to RSS workstation reference conventions, manual Accessory Swap test Corrupted Software Repair procedure alert tones Customer Care, contacting allocating time customer service, contacting altering RF signals antenna considerations Audio Loopback test debug mode Audio test digital bit stream...
  • Page 99 INDEX Initial Registration mode interconnect mode pages parts ordering kits parts list ordering 7-18 Passcode test PCCH See primary control channel Lockup test power-down sequence power-up sequence Power-Up test mechanical checks Accessory Swap preventive maintenance Audio Loopback primary control channel (PCCH) basic procedures Battery Connections...
  • Page 100 INDEX Registration/Call test SIM card purpose related publications replacing repetition rate SIM Card Swap Test replacement slot number kits parts specifications, model viii replacement parts SQE Test domestic orders static-sensitive devices, protecting international orders strong-signal environments reset condition reset errors Reset Log test 8-11 TDMA...
  • Page 101 INDEX Battery Connections Bluetooth Headset 8-14 unit Bluetooth Hands-free Test 5-7 alert tones Call Performance 5-13 cleaning Codeplug Repair Procedure connecting to RSS workstation Codeplug Troubleshooting displays in testing mode Corrupted Software Repair Procedure dual band Engineering Debug Check equipment preparation equipment preparation errors ESN and IMEI Matching...
  • Page 102 Motorola Confidential Proprietary © 2005 by Motorola, Inc. @6880400P84@ 8000 W. Sunrise Blvd. Ft. Lauderdale, FL 33322 68P80400P86-O Printed in U.S.A. 1/05. All Rights Reserved.

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