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Lenovo 11JN000JGE User Manual
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Lenovo 11JN000JGE User Manual

Lenovo 11JN000JGE User Manual

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M75q Gen 2
User Guide

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  • Page 1 M75q Gen 2 User Guide...
  • Page 2 • Setup Guide Sixth Edition (November 2023) © Copyright Lenovo 2020, 2023. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Use the cover presence switch ..Call Lenovo ....Use Smart USB Protection..
  • Page 4 Appendix B. Accessibility and Appendix D. Compliance and TCO ergonomic information ..61 Certified information ..65 Appendix C. Supplemental Appendix E. Notices and information about the Ubuntu operating trademarks .

  • Page 5: About This Documentation

    • Depending on the version of operating systems and programs, some user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice. Lenovo makes constant improvements on the documentation of your computer, including this User Guide. To get the latest documentation, go to: https://pcsupport.lenovo.com...
  • Page 6 M75q Gen 2 User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    1. Enter the UEFI BIOS menu. See “Enter the BIOS menu” on page 13. 2. Click Devices ➙ USB Setup ➙ Front USB Ports ➙ USB Port 2 to enable the Always On USB feature. Connect a headset or headphones to your computer. 6. Headset connector © Copyright Lenovo 2020, 2023...

  • Page 8: Statement On Usb Transfer Rate

    Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device.

  • Page 9: Rear

    Rear Description Item 1. Optional connectors* Depending on the computer model, the connector might vary. Lock your computer to a desk, table, or other fixtures through a Kensington-style 2. Security-lock slot cable lock. Used to install the rear Wi-Fi antenna cable connector that is available only on 3.

  • Page 10: Features And Specifications

    Features and specifications • Width: 179.00 mm (7.0 inches) Dimensions • Height: 36.50 mm (1.4 inches) • Depth: 182.90 mm (7.2 inches) Weight (without packaging) Maximum configuration as shipped: 1.25 kg (2.8 lb) Type Device Manager in the Windows search box and then press Enter. Type the Hardware configuration administrator password or provide confirmation, if prompted.

  • Page 11: Chapter 2. Get Started With Your Computer

    Use your computer for business or entertainment with the devices (such as a camera, a monitor, or speakers). Use audio To enhance the audio experience, connect speakers, headphones, or a headset to the audio connector. © Copyright Lenovo 2020, 2023...

  • Page 12: Connect An External Display

    Adjust the volume 1. Click the volume icon in the Windows notification area on the taskbar. 2. Follow the on-screen instructions to adjust the volume. Click the speaker icon to mute the audio. Change the sound settings 1. Type Control Panel in the Windows search box and then press Enter. View by category. 2.

  • Page 13: Chapter 3. Explore Your Computer

    Your Bluetooth device and computer will automatically connect the next time if the two devices are in range of each other with Bluetooth turned on. You can use Bluetooth for data transfer or remote control and communication. © Copyright Lenovo 2020, 2023...

  • Page 14: Use The Optical Drive (For Selected Models)

    3. Press the card and remove it from your computer. Store the card safely for future use. Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more.

  • Page 15: Chapter 4. Secure Your Computer And Information

    Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo.

  • Page 16: Use Software Security Solutions

    You should record your passwords and store them in a safe place. If you forget the passwords, contact a Lenovo-authorized service provider. Note: If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive.

  • Page 17: Use Computrace Agent Software Embedded In Firmware (For Selected Models)

    1. Type Control Panel in the Windows search box and then press Enter. View by large icons or small icons. 2. Click Windows Defender Firewall, and then follow the on-screen instructions. Use Computrace Agent software embedded in firmware (for selected models) The Computrace Agent software is an IT asset management and computer theft recovery solution.

  • Page 18: Use Smart Usb Protection

    1. Properly install or close the computer cover. 2. Enter the BIOS menu, save and then exit. Use Smart USB Protection The Smart USB Protection function is a security function that helps prevent data from being copied from the computer to USB storage devices connected to the computer. You can set the Smart USB Protection function to one of the following modes: •...

  • Page 19: Chapter 5. Uefi Bios

    UEFI BIOS supports three or four display languages: English, French, simplified Chinese, and Russian (for selected models). To change the display language of UEFI BIOS: 1. Select Main ➙ Language and press Enter. 2. Set the display language as desired. © Copyright Lenovo 2020, 2023...

  • Page 20: Change The Display Mode Of Uefi Bios

    Change the display mode of UEFI BIOS You can use UEFI BIOS in the graphic mode or the text mode according to your needs. To change the display mode of UEFI BIOS: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2.

  • Page 21: Enable Or Disable The Configuration Change Detection Feature

    4. Press F10 or Fn+F10 to save the changes and exit. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.

  • Page 22: Change The Its Performance Mode

    Microsoft constantly makes updates to the Windows operating system. Before installing a particular Windows version, check the compatibility list for the Windows version. For details, go to: https://support.lenovo.com/us/en/solutions/windows-support To change the BIOS settings: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

  • Page 23: Update Uefi Bios

    Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. • From the Lenovo Support Web site: 1. Go to https://pcsupport.lenovo.com 2.
  • Page 24 4. Reconnect the power cords for the computer and the monitor to electrical outlets. 5. Turn on the computer and the monitor. When the computer beeps, wait for approximately 10 seconds. 6. Turn off the computer by holding the power button for approximately four seconds. 7.

  • Page 25: Chapter 6. Diagnostics

    Chapter 6. Diagnostics Use diagnostic solutions to test hardware components and report operating-system-controlled settings that interfere with the correct operation of your computer. Lenovo diagnostic tools For information about Lenovo diagnostic tools, go to: https://pcsupport.lenovo.com/lenovodiagnosticsolutions © Copyright Lenovo 2020, 2023...
  • Page 26 M75q Gen 2 User Guide...

  • Page 27: Chapter 7. Cru Replacement

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 28: Replace A Cru

    • Hard disk drive* • Hard disk drive bracket* • System fan • Wi-Fi card* • Wi-Fi card shield* * for selected models Replace a CRU Follow the replacement procedure to replace a CRU. Power adapter bracket Prerequisite Before you start, read Appendix A “Important safety information” on page 47 and print the following instructions.
  • Page 29 Chapter 7 CRU replacement...

  • Page 30: Vertical Stand

    Vertical stand Prerequisite Before you start, read Appendix A “Important safety information” on page 47 and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1.

  • Page 31: External Optical Drive

    Removal steps External optical drive Prerequisite Before you start, read Appendix A “Important safety information” on page 47 and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
  • Page 32 Replacement procedure M75q Gen 2 User Guide...
  • Page 33 Chapter 7 CRU replacement...

  • Page 34: Vesa Mount Bracket

    VESA mount bracket Prerequisite Before you start, read Appendix A “Important safety information” on page 47 and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1.

  • Page 35: Dust Shield

    Removal steps Dust shield Prerequisite Before you start, read Appendix A “Important safety information” on page 47 and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

  • Page 36: External Wi-Fi Antenna

    Removal steps External Wi-Fi antenna Prerequisite Before you start, read Appendix A “Important safety information” on page 47 and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

  • Page 37: Computer Cover

    Removal steps Computer cover Prerequisite Before you start, read Appendix A “Important safety information” on page 47 and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

  • Page 38: Internal Speaker

    Removal steps Note: If a locking device is available, use it to lock the computer. Internal speaker Prerequisite Before you start, read Appendix A “Important safety information” on page 47 and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

  • Page 39: System Fan

    Removal steps System fan Prerequisite Before you start, read Appendix A “Important safety information” on page 47 and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

  • Page 40: Coin-Cell Battery

    Removal steps Coin-cell battery Prerequisite Before you start, read Appendix A “Important safety information” on page 47 and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

  • Page 41: Hard Disk Drive

    Removal steps Note: Reset the system date and time in the UEFI BIOS menu after installation. Hard disk drive Prerequisite Before you start, read Appendix A “Important safety information” on page 47 and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
  • Page 42 Replacement procedure M75q Gen 2 User Guide...

  • Page 43: Wi-Fi Card

    Wi-Fi card Prerequisite Before you start, read Appendix A “Important safety information” on page 47 and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Chapter 7 CRU replacement...

  • Page 44: Bottom Cover

    For access, remove these parts in order, if any: • “Computer cover” on page 31 • “Hard disk drive” on page 35 Removal steps Bottom cover Prerequisite Before you start, read Appendix A “Important safety information” on page 47 and print the following instructions.

  • Page 45: Memory Module

    Memory module Prerequisite Before you start, read Appendix A “Important safety information” on page 47 and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, remove these parts in order, if any: •...
  • Page 46 Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: • Replace the internal storage drive only for upgrade or repair. The internal storage drive is not designed for frequent changes or replacement.
  • Page 47 Chapter 7 CRU replacement...
  • Page 48 M75q Gen 2 User Guide...

  • Page 49: Chapter 8. Help And Support

    How to access? • https://www.lenovo.com/tips Troubleshooting and frequently asked questions • https://forums.lenovo.com Accessibility information https://www.lenovo.com/accessibility • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Windows recovery options. Reset or restore Windows 1. Go to https://pcsupport.lenovo.com...

  • Page 50: Call Lenovo

    • Microsoft support Web site: https://support.microsoft.com Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1.

  • Page 51: Lenovo Customer Support Center

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 52: Purchase Additional Services

    Purchase additional services During and after the warranty period, you can purchase additional services from Lenovo at: https://pcsupport.lenovo.com/warrantyupgrade Service availability and service name might vary by country or region. M75q Gen 2 User Guide...

  • Page 53: Appendix A. Important Safety Information

    In the unlikely event that you notice any of the following conditions, or if you have any safety concerns with your product, stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance. © Copyright Lenovo 2020, 2023...
  • Page 54 Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
  • Page 55 Do not use them with any other products. For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 56 If you intend to use your PC in a country or region that is different from your ordering location, please purchase an additional Lenovo power cord for the country or region where the PC will be used. Refer to the power cord guide provided in our Web site, , for details.
  • Page 57 Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
  • Page 58 If the coin-cell battery is not a CRU, do not attempt to replace the coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations.
  • Page 59 computer, power adapter, and many accessories produce some heat during normal operation. Extended contact with the body could cause discomfort or, potentially, a skin burn. • Do not charge the battery or operate your computer, power adapter, or accessories near flammable materials or in explosive environments.
  • Page 60 DANGER Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices. To connect: 1. Turn everything OFF. 2. First, attach all cables to devices. 3. Attach signal cables to connectors. 4.
  • Page 61 Liquid crystal display (LCD) notice DANGER To avoid shock hazards: • Do not remove the covers. • Do not operate this product unless the stand is attached. • Do not connect or disconnect this product during an electrical storm. • The power cord plug must be connected to a properly wired and grounded power outlet. •...
  • Page 62 2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the packaging, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...
  • Page 63 For tips on how to minimize visual fatigue, please go to to visit https://www.lenovo.com/us/en/safecomp/ “Minimizing Visual Fatigue”. Tip-over hazard prevention notice The computer may cause harm to children if it is not located in an appropriate place. Follow the tips below to protect children from harm caused by the computer tipping over: •...
  • Page 64 Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can damage the part. When you unpack an option or CRU, do not open the static-protective packaging containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...
  • Page 65 The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.
  • Page 66 spraying cleaner directly onto the keyboard. To remove any crumbs or dust from beneath the keys, you can use a camera blower with a brush or use cool air from a hair dryer. Clean the computer screen: Scratches, oil, dust, chemicals, and ultraviolet light can affect the performance of your computer screen.

  • Page 67: Appendix B. Accessibility And Ergonomic Information

    This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. You can get the most up-to-date accessibility information from https://www.lenovo.com/accessibility If you need additional support with the accessibility features, go to https://pcsupport.lenovo.com/...
  • Page 68 Arm and hand position: If available, use chair arm rests or an area on your working surface to provide weight support for your arms. Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal) position. Type with a soft touch without pounding the keys. Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.

  • Page 69: Appendix C. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /opt/Lenovo If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 70 M75q Gen 2 User Guide...

  • Page 71: Appendix D. Compliance And Tco Certified Information

    The full text of the system UK declaration of conformity is available at: https://www.lenovo.com/us/en/compliance/uk-doc Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
  • Page 72 Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: https://www.lenovo.com/us/en/compliance/recycling...
  • Page 73 If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
  • Page 74 Collect and recycle a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 75 European Union (EU) / United Kingdom (UK) RoHS This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of EU Directive 2011/65/EU (as amended by Directive 2015/863/EU) and UK SI 2012 No. 3032 on the restriction of the use of certain hazardous substances in electrical and electronic equipment ("RoHS recast"...
  • Page 76 Mainland China RoHS M75q Gen 2 User Guide...
  • Page 77 Taiwan RoHS Electromagnetic emission notices Federal Communications Commission (FCC) Supplier’s Declaration of Conformity Notes: • The statements below regarding FCC are only valid for products that are shipping to the United States. • Refer to the product label information to identify the specific model name and number of your product. Appendix D.
  • Page 78 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 79 Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Japan VCCI Class B compliance statement...
  • Page 80 This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed countries in the EAR E1 country list. Lenovo product service information for Taiwan Taiwan precautionary vision statement 警語：使用過度恐傷害視力...
  • Page 81 Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset a default power plan. To change the power plan, see “Set the power plan” on page 7.
  • Page 82 M75q Gen 2 User Guide...

  • Page 83: Appendix E. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 84 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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