hit counter script
Download
Share
Print this page
Lenovo ThinkPad E470c User Manual
  1. Manuals
  2. Brands
  3. Lenovo Manuals
  4. Laptop
  5. E470c
  6. User manual
Lenovo ThinkPad E470c User Manual

Lenovo ThinkPad E470c User Manual

Hide thumbs Also See for ThinkPad E470c:

Advertisement

Quick Links

Download this manual
E470, E470c, and E475 User Guide

Advertisement

loading

Related Manuals for Lenovo ThinkPad E470c

Summary of Contents for Lenovo ThinkPad E470c

  • Page 1 E470, E470c, and E475 User Guide...
  • Page 2 Note: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • “Important safety information” on page v The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/support Fourth Edition (September 2017) ©...
  • Page 3 Using the camera ....Lenovo programs ....Using the fingerprint reader ..
  • Page 4 Computer stops responding ..Calling Lenovo ... . . Spills on the keyboard ..
  • Page 5 Recycling information for China ..108 Appendix C. Restriction of Hazardous Substances (RoHS) Directive ....109 © Copyright Lenovo 2016, 2017...
  • Page 6 E470, E470c, and E475 User Guide...
  • Page 7 • Avoid keeping your hands, your lap, or any other part of your body in contact with a hot section of the computer for any extended time. • Periodically take hands from using the keyboard by lifting your hands from the palm rest. © Copyright Lenovo 2016, 2017...
  • Page 8 Protect yourself from the heat generated by the ac power adapter. When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Extended contact with your body, even through clothing, may cause a skin burn.
  • Page 9 In the unlikely event that you notice any of the following conditions, or if you have any safety concerns with your product, stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance. © Copyright Lenovo 2016, 2017...
  • Page 10 Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.
  • Page 11 Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings. © Copyright Lenovo 2016, 2017...
  • Page 12 Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
  • Page 13 Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.
  • Page 14 Notice for non-rechargeable coin-cell battery DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substance. Do not heat to more than 100°C (212°F). The following statement applies to users in the state of California, U.S.A. California Perchlorate Information: Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate.
  • Page 15 • Do not restrict or block any ventilation openings. • Do not operate your computer inside furniture, as this might increase the risk of overheating. • Airflow temperatures into the computer should not exceed 35°C (95°F). xiii © Copyright Lenovo 2016, 2017...
  • Page 16 Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
  • Page 17 2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...
  • Page 18 E470, E470c, and E475 User Guide...
  • Page 19 To turn off the computer, do the following: ® • For Windows 7: Open the Start menu and click Shut down. • For Windows 10: Open the Start menu, click Power, and then click Shut down. © Copyright Lenovo 2016, 2017...
  • Page 20 ® ThinkPad pointing device Trackpad TrackPoint buttons TrackPoint pointing stick Your computer is equipped with the Lenovo-unique ThinkPad pointing device. For more information, see “Using the ThinkPad pointing device” on page 16. Left-side view Power connector Ethernet connector HDMI connector Always On USB 3.0 connector...
  • Page 21 • For Windows 10: Start the Lenovo Companion program, click Hardware Settings ➙ Always On USB. Locate the Always On USB section and follow the instructions on the screen to make your preferred setting.
  • Page 22 Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.
  • Page 23 Use your computer with the battery power whenever ac power is unavailable. Memory slots You can increase the amount of memory in your computer by installing a memory module in the memory slot. Memory modules are available as options from Lenovo. To purchase memory modules, go to http:// www.lenovo.com/essentials Speakers Your computer is equipped with a pair of stereo speakers.
  • Page 24 • Labels for the Windows operating systems Machine type and model label When you contact Lenovo for help, the machine type and model information helps the technicians to identify your computer and provide faster service. The following illustration shows where to find the label that contains the machine type and model information of your computer.
  • Page 25 Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement. Labels for the Windows operating systems...
  • Page 26 Certificate of Authenticity is the Windows 7 version for which the computer is licensed and the Product ID. The Product ID is important when you reinstall the Windows 7 operating system from a source other than a Lenovo product recovery disc set. ®...
  • Page 27 Display • Brightness control • Color display with Thin Film Transistor (TFT) technology • Display size: 355.6 mm (14 inches) • Display resolution: 1366 x 768 pixels or 1920 x 1080 pixels Keyboard • Six-row keyboard • Function keys • ThinkPad pointing device (including the TrackPoint pointing device and trackpad) Connectors and slots •...
  • Page 28 • Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage. Lenovo programs Your computer comes with Lenovo programs to help you work easily and securely. Accessing Lenovo programs To access Lenovo programs on your computer, do the following: 1.
  • Page 29 3. If you still do not find the program in the program list, search for the program in the search box. Note: If you are using the Windows 7 operating system, some Lenovo programs are ready to be installed. You cannot find these programs through the above methods unless you have installed them first. To install these Lenovo programs, start the Lenovo PC Experience program, click Lenovo Tools, and then follow the instructions on the screen.
  • Page 30 • Configure hardware settings. • Create and manage your Lenovo ID. This app is filled with exclusive Lenovo content to help you learn more about what you can do with your Lenovo computer. Lenovo PC Experience This program helps you work easily and securely by providing easy access to various programs.
  • Page 31 This chapter provides information to help you use the various features provided by your computer. Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
  • Page 32 • If your computer will be turned off for an extended period of time, you can prevent battery power from draining by removing the battery. How do I securely dispose of data stored on the internal storage drive? • Study Chapter 4 “Security” on page 37 to find out how you can protect your computer from theft and unauthorized use.
  • Page 33 Windows logo key Press the Windows logo key to open the Start menu. For information about using the Windows logo key with other keys, see the help information system of the Windows operating system. Fn key and function keys You can configure the Fn key and function keys in the Keyboard Properties window by doing the following: 1.
  • Page 34 1. Open Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons. 2. Click Lenovo - Keyboard Manager. In the Keyboard Manager window, click the USER-DEFINED KEY tab. 3. Follow the instructions on the screen to complete the setting.
  • Page 35 The ThinkPad pointing device consists of the following devices: TrackPoint pointing device Trackpad By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 20. Using the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.
  • Page 36 To use the TrackPoint pointing device, see the following instructions: Note: Place your hands in the typing position and use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap. Use either thumb to press the left-click button or right-click button. •...
  • Page 37 To use the trackpad, see the following instructions: • Point Slide one finger across the surface of the trackpad to move the pointer accordingly. • Left-click Press the left-click zone to select or open an item. You also can tap anywhere on the surface of the trackpad with one finger to perform the left-click action. •...
  • Page 38 • Some gestures are only available when you are using certain apps. • Depending on the model, the trackpad on your computer might look different from the illustrations in this topic. Two-finger tap Tap anywhere on the trackpad Tap anywhere on the trackpad with with one finger to select or open two fingers to display a shortcut an item.
  • Page 39 Power management This section provides information about how to use ac power and battery power to achieve the best balance between performance and power management. Using the ac power adapter The power to run your computer can come either from the battery or from ac power. While you use ac power, the battery charges automatically.
  • Page 40 To enable the battery alarm, do the following: 1. Start the Power Manager program. See “Accessing Lenovo programs” on page 10. 2. Click the Global Power Settings tab. 3. For Low battery alarm or Critically low battery alarm, set the percentage of the power level and set the action.
  • Page 41 Maximizing the battery life To maximize the life of the battery, do the following: • Use the battery until the charge is depleted. • Recharge the battery completely before using it. You can see whether the battery is fully charged from the battery-status icon in the Windows notification area.
  • Page 42 2. Click Administrative Tools. 3. Double-click Task Scheduler. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. From the left pane, select the task folder for which you want to enable the wake-up function. The scheduled tasks are displayed.
  • Page 43 Tips on using the wireless-LAN feature To achieve the best connection, use the following guidelines: • Place your computer so that there are as few obstacles as possible between the wireless-LAN access point and the computer. • Open your computer cover to an angle of slightly more than 90 degrees. Checking the wireless-LAN connection status You can check the wireless-LAN connection status through the wireless-network-connection-status icon in the Windows notification area.
  • Page 44 To start the camera, do the following: • For Windows 7: Start the Communications Utility program. See “Accessing Lenovo programs” on page • For Windows 10: Open the Start menu and click Camera. When the camera is started, the indicator is turned on in green, indicating that the camera is in use.
  • Page 45 – Open the Start menu and then click Lenovo Companion ➙ Hardware Settings ➙ Display, Camera & Audio/Media. Locate the Camera section and then follow the instructions on the screen to configure the camera settings.
  • Page 46 • Stop all the activities involving the card before removing it. Otherwise, data on the card might get damaged or lost. • Do not remove a card while the computer is in sleep or hibernation mode. Otherwise, the system might not respond when you try to resume operation.
  • Page 47 Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.
  • Page 48 If you are traveling to another country or region, you might want to consider an appropriate ac power adapter for the country or region to which you are traveling. To purchase travel accessories, go to: http://www3.lenovo.com/us/en/accessories-and-upgrades/c/ACCESSORY?menu-id=Accessories_Upgrades E470, E470c, and E475 User Guide...
  • Page 49 This chapter provides information about accessibility, ergonomic, and cleaning and maintenance. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
  • Page 50 If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen.
  • Page 51 Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
  • Page 52 You can find some of these options at http:// . Explore www3.lenovo.com/us/en/accessories-and-upgrades/c/ACCESSORY?menu-id=Accessories_Upgrades your options for docking solutions and external products that provide the adjustability and features that you want. Questions about vision? The visual display screens of ThinkPad notebook computers are designed to meet the highest standards.
  • Page 53 • Do not turn your computer over when the ac power adapter is plugged in, otherwise, it could break the adapter plug. • Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables. •...
  • Page 54 E470, E470c, and E475 User Guide...
  • Page 55 The following two types of hard disk passwords can help protect the information stored on the storage drive: • User hard disk password © Copyright Lenovo 2016, 2017...
  • Page 56 Lenovo cannot reset your passwords or recover data from the storage drive. You must take your computer to a Lenovo reseller or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 57 Hard disk security To protect the computer from unauthorized security attacks, refer to the following tips to enhance security: • Set a power-on password as well as a hard disk password. For security, a longer password is recommended. • The hard disk drive built into your computer can be protected by UEFI BIOS. To provide reliable security, use the security chip and a security program with the Trusted Platform Module (TPM) management feature.
  • Page 58 – Open the Start menu and then click Lenovo Companion ➙ Hardware Settings ➙ Display, Camera & Audio/Media. Locate the Camera section and then follow the instructions on the screen to configure the camera settings.
  • Page 59 To enroll your fingerprints, do the following: • For Windows 7 1. Start the fingerprint program. For instructions on how to start the fingerprint program, see “Lenovo programs” on page 10. 2. Enter the Windows password as required.
  • Page 60 • Move the data to the Recycle Bin, and then empty the Recycle Bin. • Format your storage drive, using the software to initialize it. • Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings.
  • Page 61 Protecting data against viruses Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information about your antivirus software, see the help system of your antivirus software.
  • Page 62 E470, E470c, and E475 User Guide...
  • Page 63 Notice for computer models preinstalled with the windows 10 operating system The Windows 7 operating system can only be installed on selected computer models. Before installing the Windows 7 operating system, contact Lenovo service to ensure that your computer model supports the Windows 7 operating system.
  • Page 64 Microsoft Knowledge Base home page at http://support.microsoft.com/ 12. Install the registry patches, for example, the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at http:// www.lenovo.com/support Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.
  • Page 65 This action might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Support Web site by doing the following: 1. Go to http://www.lenovo.com/support...
  • Page 66 • Critical updates (Windows 7 and Windows 10) • Critical and recommended updates (Windows 7) For more information about how to use System Update or Lenovo Companion, see the help system of the program. Using the ThinkPad Setup program The ThinkPad Setup program enables you to select the preferred settings for your computer through configuring the BIOS.
  • Page 67 • The computer must be engaged in the Preboot eXecution Environment (PXE). • A network-management program must be installed on the computer of the network administrator. For instructions on how to update the UEFI BIOS, go to http://www.lenovo.com/support Chapter 5 Advanced configuration...
  • Page 68 BIOS menu This topic introduces the following BIOS menus of your computer: • Main menu • Config menu • Date/Time menu • Security menu • Startup menu • Restart menu Note: Depending on the model and operating system, the menu items and the default value might change without notice.
  • Page 69 • MAC address Pass Through Values: Disabled, Enabled Description: The MAC address for the LENOVO USB Dock will be changed to the Internal MAC address. If you select Disabled, the MAC address for the LENOVO USB Dock will remain the original MAC address. If you select Enabled, the MAC address for the LENOVO USB Dock will be changed to the Internal MAC address.
  • Page 70 Description: If you select Enabled, the Fn key works as the Ctrl key and the Ctrl key works as the Fn key. • Fn Sticky key Values: Disabled, Enabled Description: If you select Enabled, you can press the Fn key (instead of press and hold) to keep it in a pressed condition.
  • Page 71 – Mode for Battery Values: Maximum Performance, Battery Optimized Description: Battery Optimized: Always lowest speed Note: This submenu is available on models with an Intel CPU. • CPU Power Management Values: Disabled, Enabled Description: Enable or disable the power-saving feature that stops the microprocessor clock automatically when there are no system activities.
  • Page 72 Security menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. Password • Supervisor Password Values: Disabled, Enabled Descriptions: Set a supervisor password to prevent unauthorized users from changing the startup sequence, network-related settings, and system date and time.
  • Page 73 Security Chip • Security Chip Type Value (for discrete TPM chip): TPM 2.0 Value (for non discrete TPM chip): Intel PTT (for models with Intel CPU), AMD fTPM (for models with AMD CPU) • Security Chip Type Selection Value (for discrete TPM chip): TPM 1.2, TPM 2.0 Descriptions: Use this option to select a TPM operational mode in a discrete TPM chip.
  • Page 74 Note: This submenu is available on models with an Intel CPU. • Intel VT-d Feature Values: Disabled, Enabled Descriptions: Intel VT-d stands for Intel Virtualization Technology for Directed I/O. When enabled, a VMM can utilize the platform infrastructure for I/O virtualization. Note: This submenu is available on models with an Intel CPU.
  • Page 75 Note: To enable Secure Boot, you need to set the startup setting as UEFI Only and set CSM Support as • Platform Mode Values: Setup Mode, User Mode Descriptions: Specify the system operating mode. • Secure Boot Mode Values: Standard Mode, Custom Mode Descriptions: Specify the Secure Boot mode.
  • Page 76 Descriptions: Select the boot priority between UEFI and Legacy. – CSM Support (for UEFI Only) Values: Yes, No Compatibility Support Module (CSM) is required for starting the legacy operating system. If you select UEFI Only, CSM Support is selectable. For Both or Legacy Only mode, CSM Support is not selectable.
  • Page 77 Your computer is designed for manageability, so that you can redirect more resources to better meet your business objectives. This manageability, known as total cost of ownership (TCO), enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting a storage drive, and installing a program.
  • Page 78 To enable or disable the Wake on LAN feature, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Config ➙ Network. The Network submenu is displayed. 3.
  • Page 79 UEFI BIOS when needed. • Keep up to date for device drivers on other non-Lenovo hardware. Before updating device drivers, read the device driver information release notes for compatibility or known issues.
  • Page 80 • If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
  • Page 81 Solution: Do the following: 1. Press and hold the power button until the computer turns off. If you cannot turn off the computer by pressing the power button, remove the ac power adapter and the removable battery. After the computer is turned off, reconnect the ac power adapter and reinstall the removable battery, and then restart the computer by pressing the power button.
  • Page 82 Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check security settings, Press F10 and then press Enter to restart the system. If you still have a problem, have the computer serviced. •...
  • Page 83 Solution: Replace the battery with the correct Lenovo battery for this computer. If you still see the same error message, contact Lenovo service to have the computer serviced.
  • Page 84 Memory module problems Print these instructions now and keep them with your computer for reference later. Problem: My memory module is not operating properly. Solution: Check the following items: 1. Verify that the memory module is installed and seated correctly in your computer. Remove all added memory modules to test the computer with only the factory-installed memory modules, and then reinstall the memory module one at a time to ensure a proper connection.
  • Page 85 – Use Category 5 wiring and ensure that the network cable is securely connected. – Connect to a 1000 BASE-T hub/switch (not 1000 BASE-X). • Problem: The Wake on LAN feature is not working. Solution: Ensure that Wake on LAN is enabled in ThinkPad Setup. If it is, check with your LAN administrator for the necessary settings.
  • Page 86 Note: If the Fn and function keys tab is not displayed, connect your computer to the Internet. Then download and install the ThinkPad Hotkey Features program from the Lenovo Support Web site. For more information, see “” on page .
  • Page 87 LCD turn-off timer or the blank timer by doing the following: 1. Start the Power Manager program. See “Accessing Lenovo programs” on page 10. 2. Click the Power plan tab, and then select Maximum Performance from the predefined power plans.
  • Page 88 3. If your computer is in sleep mode, press Fn to resume the computer from sleep mode. 4. If the problem persists, follow the solution for the following problem. • Problem: The screen is unreadable or distorted. Solution: Ensure that: –...
  • Page 89 Solution: To bring up the image, press the display-mode switching key and select the monitor you want. If the problem persists, do the following: 1. Connect the external monitor to another computer to ensure that it works. 2. Reconnect the external monitor to your computer. 3.
  • Page 90 Solution: If you use the Extend desktop function, disable it, and change the display output location. If a DVD movie or a video clip is playing, stop the playback, close the program, and then change the display output location. • Problem: The screen position on the external monitor is incorrect when that monitor is set for a high resolution.
  • Page 91 Solution: Use the hardware volume control. This is because the built-in synthesizer software does not support the control. • Problem: The sound cannot be turned off even if I set the Master volume control at minimum. Solution: You still can hear some sound even though you have set the Master volume control at minimum. To turn off the sound completely, go to the Master volume control and select Mute Speakers/HP.
  • Page 92 Solution: Discharge and recharge the battery. If your battery operating time is still short, use a new battery. • Problem: The computer does not operate with a fully charged battery. Solution: The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector;...
  • Page 93 • Problem: I receive an error message while the operating system is loading the desktop configuration after the POST is completed. Solution: Find solutions by searching for the error message at the following Web sites: – http://www.lenovo.com/support – https://support.microsoft.com/ Sleep and hibernation problems •...
  • Page 94 If the system still does not resume from sleep mode, your system might stop responding and you might not be able to turn off the computer. In this case, you must reset the computer. If you have not saved your data, it might be lost.
  • Page 95 • The program is designed to operate with your operating system. • Other programs run properly on your computer. • The necessary device drivers are installed. • The program works when it is run on some other computer. If an error message is displayed while you are using the program, see the manuals or help system supplied with the program.
  • Page 96 E470, E470c, and E475 User Guide...
  • Page 97 If you did not create recovery media as a precautionary measure, you can contact Lenovo Customer Support Center and purchase a set of recovery media from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: http://www.lenovo.com/support/phone...
  • Page 98 • If the device subfolder contains an INF file, right-click the INF file and select Install. Then follow the instructions on the screen to complete the installation. If you need updated device drivers for your computer, download and install them from the Lenovo Support Web site at:...
  • Page 99 Recovery information for the Windows 10 operating system This topic provides information about the Windows recovery solutions on the Windows 10 operating system. Resetting your computer If your computer does not perform well, you might consider resetting your computer. In the resetting process, you can choose to keep your files or remove them, and then reinstall the Windows operating system.
  • Page 100 It is recommended that you create a recovery USB drive as early as possible. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: http://www.lenovo.com/support/phone Creating a recovery USB drive To create a recovery USB drive, you need a USB drive with at least 16 GB of storage capacity.
  • Page 101 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter ThinkPad Setup. 2. Select Config ➙ Power. The Power submenu is displayed. 3. Select Disable built-in battery and press Enter. © Copyright Lenovo 2016, 2017...
  • Page 102 4. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off automatically. Wait three to five minutes to let the computer cool. Replacing the bottom cover Before you start, read “Important safety information” on page v and print the following instructions. To replace the bottom cover, do the following: 1.
  • Page 103 Attention: • Before you start the replacement, touch a grounded metal object. This action reduces any static electricity from your body. Static electricity might damage the memory module. • Do not touch the contact edge of the memory module. Otherwise the memory module might get damaged.
  • Page 104 7. Insert the new memory module into the memory slot at an angle of about 20 degrees . Pivot the memory module downward until it snaps into place . Ensure that the memory module is firmly installed in the memory slot and cannot be moved easily. Note: If your computer has only one memory module installed, ensure that it is installed in the memory slot close to the thermal fan.
  • Page 105 9. Reinstall the bottom cover. See “Replacing the bottom cover” on page 84. 10. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the internal storage drive Before you start, read “Important safety information” on page v and print the following instructions. Attention: The internal storage drive (such as hard disk drive, solid-state drive, or hybrid drive) is sensitive.
  • Page 106 6. Remove the screw that secures the storage drive. 7. Remove the storage drive together with its bracket by the cable as shown. 8. Remove the storage drive from the bracket. E470, E470c, and E475 User Guide...
  • Page 107 9. Install the bracket to the new internal storage drive. 10. Install the new storage drive and pivot it downward. Ensure that the new storage drive is seated in place. 11. Install the screw to secure the new storage drive. Chapter 8 Replacing devices...
  • Page 108 12. Connect the internal storage drive cable and then connect the main battery connector. 13. Reinstall the bottom cover. See “Replacing the bottom cover” on page 84. 14. Turn the computer over. Connect the ac power adapter and all cables. Replacing the coin-cell battery Before you start, read “Important safety information”...
  • Page 109 If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substance. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire.
  • Page 110 7. Install the new coin-cell battery and attach the connector 8. Connect the main battery connector. E470, E470c, and E475 User Guide...
  • Page 111 9. Reinstall the bottom cover. See “Replacing the bottom cover” on page 84. 10. Turn the computer over. Connect the ac power adapter and all cables to the computer. Attention: After you replace the coin-cell battery, reset the system date and time in the ThinkPad Setup program.
  • Page 112 E470, E470c, and E475 User Guide...
  • Page 113 • What is the serial number? Getting help and service If you need help, service, technical assistance, or more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer or on the Lenovo Support Web site at http://www.lenovo.com/support...
  • Page 114 • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 115 • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 116 E470, E470c, and E475 User Guide...
  • Page 117 This computer contains integrated wireless cards that operate within the guidelines identified by radio frequency (RF) safety standards and recommendations; therefore, Lenovo believes that this product is safe for use by consumers. These standards and recommendations reflect the consensus of the worldwide scientific community, and result from deliberations of panels and committees of scientists, who continually review and interpret the extensive research literature.
  • Page 118 If you are uncertain of the policy that applies to the use of wireless devices in a specific area (such as an airport or hospital), you are encouraged to ask for authorization to use a wireless device prior to turning on the computer.
  • Page 119 • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 120 • For tablets: http://www.lenovo.com/eu-doc-tablets Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance.
  • Page 121 Verträglichkeit von Geräten), bzw. der EMV EU Richtlinie 2014/30/EU, für Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.
  • Page 122 Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo. E470, E470c, and E475 User Guide...
  • Page 123 Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: http://www3.lenovo.com/us/en/social_responsibility/product_recycling_program/...
  • Page 124 Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 125 If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
  • Page 126 You also can refer to the instructions provided in the user guide for your product. For proper collection and treatment, go to: http://www3.lenovo.com/us/en/social_responsibility/environment/ Battery recycling information for Taiwan Battery recycling information for the United States and Canada...
  • Page 127 For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/rohs-communication Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules.
  • Page 128 E470, E470c, and E475 User Guide...
  • Page 129 Taiwan RoHS Appendix C. Restriction of Hazardous Substances (RoHS) Directive...
  • Page 130 E470, E470c, and E475 User Guide...
  • Page 131 Windows help information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 132 4. Click the Power Management tab. 5. Clear the Allow this device to wake the computer check box. 6. Click OK. E470, E470c, and E475 User Guide...
  • Page 133 Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 134 This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: http://www.lenovo.com/support...
  • Page 135 Appendix F. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Active Protection System Lenovo Lenovo logo ThinkPad ThinkPad logo TrackPoint UltraConnect Intel and Intel SpeedStep are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
  • Page 136 E470, E470c, and E475 User Guide...

This manual is also suitable for:

Thinkpad e470Thinkpad e475