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UG.GSM.book Page 172 Thursday, June 6, 2002 2:22 PM
Troubleshooting
Check these questions first if you have problems with your phone.
Question
Answer
Is your battery
The battery level indicator should
charged? Do
have at least one segment showing
you see
B
in
(
C
). If it does not, recharge your
the display?
battery. See page 25.
Do you have a
If necessary, turn off your phone and
valid SIM card
make sure that you have inserted a
inserted in your
valid SIM card. See page 23.
phone?
Does the
The signal strength indicator should
handset have a
have at least one segment showing
signal? Do you
(
1
). If it does not, move to an area
see
j
in the
with a stronger signal to use your
display?
phone.
Is the earpiece
While on a call, press the upper
volume too
volume key on the side of your
low?
phone.
Is the phone set
Phones in different regions of the
to the proper
world use different frequencies to
frequency band
establish a network connection. You
for your
may have to reset your phone's
geographical
frequency to either 1900 MHz or 900/
region?
1800 MHz when you travel to a new
location. See page 128.
172 - Troubleshooting
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