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Dell Inspiron 9200 Owner's Manual
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Dell Inspiron 9200 Owner's Manual

Dell inspiron 9200: owners manual
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See also: Service Manual , Owner's Manual
Dell™ Inspiron™ 9200
Owner's Manual
Model PP14L
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell Inspiron 9200

  • Page 1 Dell™ Inspiron™ 9200 Owner’s Manual Model PP14L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Dell Inspiron Help file. To access the help file, see page 9. ® ®...

  • Page 3: Table Of Contents

    ......Dell QuickSet Battery Meter ..... .
  • Page 4 Charging the Battery ......Removing a Battery ......Installing a Battery .
  • Page 5 ......When to Use the Dell Diagnostics ....
  • Page 6 Using Microsoft Windows XP System Restore ... . . Using Dell PC Restore by Symantec ....
  • Page 7 ....... . . Returning a Hard Drive to Dell .....
  • Page 8 Contents...

  • Page 9: Finding Information

    Finding Information What Are You Looking For? Find It Here • Warranty information Dell™ Product Information Guide • Terms and Conditions • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement NOTE: This document is available as a PDF at support.dell.com.
  • Page 10 Select your region to view the appropriate support site. • Online discussions with other users and technical support The Dell Support website provides several online tools, • Documentation for my computer including: • Solutions — Troubleshooting hints and tips, articles from technicians, and online courses •...

  • Page 11: A Tour Of Your Computer

    D I S P L A Y L A T C H R E L E A S E — Slide this to release the display latches and open the display. — For more information about your display, see the Dell Inspiron Help file. To access the help D I S P L A Y file, see page 9.
  • Page 12 P O W E R B U T T O N — Press the power button to turn on the computer or to enter or exit a power management mode. NOTICE: To avoid losing data when you turn off your computer, shut down your computer through the Start menu instead of pressing the power button.
  • Page 13 T O U C H P A D — Provides the functionality of a mouse. — Control CD, DVD, and Media Player playback. M E D I A C O N T R O L B U T T O N S Mutes the sound.
  • Page 14 K E Y B O A R D S T A T U S L I G H T S The green lights located above the keyboard indicate the following: Turns on when the numeric keypad is enabled. Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled.

  • Page 15: Left Side View

    Left Side View air vent optical drive USB connectors (2) optical drive-tray security cable slot eject button O P T I C A L D R I V E — You can install devices such as a DVD drive or other optical drive in the optical drive bay.

  • Page 16: Right Side View

    S E C U R I T Y C A B L E S L O T — Lets you attach a commercially available antitheft device to the computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.

  • Page 17: Back View

    — Supports one PC Card, such as a modem or network adapter. The computer ships with a plastic blank installed in the slot. For more information, see the Dell Inspiron Help file. To access the help file, see page 9.
  • Page 18 V I D E O C O N N E C T O R Connects an external VGA-compatible monitor. For more information, see the Dell Inspiron Help file. To access the help file, see page 9. — Attaches an AC adapter to the computer.
  • Page 19 U S B C O N N E C T O R S Connect USB devices, such as a mouse, keyboard, or printer. V I D E O T V- O U T C O N N E C T O R Connects your computer to a TV.

  • Page 20: Bottom View

    Bottom View subwoofer battery charge gauge optical-drive locking screw battery-bay latch release battery hard drive Mini PCI card/modem cover memory module cover B A T T E R Y C H A R G E G A U G E —...

  • Page 21: Setting Up Your Computer

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: •...

  • Page 22: Setting Up A Printer

    In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually.

  • Page 23: Power Protection Devices

    Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way. USB connector on computer USB connector on printer USB printer cable Power Protection Devices Several devices are available to protect against power fluctuations and failures: •...

  • Page 24: Line Conditioners

    Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions. NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from the network wall jack during electrical storms. Line Conditioners NOTICE: Line conditioners do not protect against power interruptions.

  • Page 25: Using A Battery

    Batteries for portable computers are covered only during the initial 1-year period of the limited warranty for your computer. For more information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer.

  • Page 26: Checking The Battery Charge

    If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. For more information about Dell QuickSet, see the Dell Inspiron Help file. To access the help file, see page 9. The Battery Meter window displays status, charge level, and charge completion time for the battery in your computer.

  • Page 27: Low-Battery Warning

    A pop-up window warns you when the battery charge is approximately 90 percent depleted. For more information about low-battery alarms, see "Power Management" in the Dell Inspiron Help file. To access the help file, see page 9.

  • Page 28: Installing A Battery

    battery charge gauge battery-bay latch release battery Installing a Battery Slide the battery lengthwise into the bay at a 45-degree angle. Press the other side down until the latch release clicks. Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage.

  • Page 29: Using Cd, Dvds, And Other Multimedia

    Using CD, DVDs, and Other Multimedia Using CDs and DVDs For information about using CDs and DVDs in your computer, see the Dell Inspiron Help file. To access the help file, see page 9. Copying CDs and DVDs NOTE: Ensure that you follow all copyright laws when you create CDs or DVDs.

  • Page 30: Using Blank Cd-Rs And Cd-Rws

    To copy a CD or DVD: • If you have one CD or DVD drive, ensure that the settings are correct and click Copy. The computer reads your source CD or DVD and copies it to a temporary folder on your computer hard drive.

  • Page 31: Connecting Your Computer To A Tv Or Audio Device

    Video and audio cables for connecting your computer to a TV or other audio device are not included with your computer. Cables may be purchased at most consumer electronics stores. The composite TV-out adapter cable is available for purchase from Dell. Your TV has either an S-video input connector or a composite video-input connector. Depending on what type of connector is available on your TV, you can use a commercially available S-video cable or composite video cable to connect your computer to your TV.

  • Page 32: Composite Video Connection

    Plug the other end of the S-video cable in to the S-video input connector on your TV. Plug the single-connector end of the audio cable in to the headphone connector on your computer. Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device.
  • Page 33 composite TV-out adapter cable composite video cable audio cable Turn off the computer and the TV and/or audio device that you want to connect. Connect the composite TV-out adapter cable to the S-video TV-out connector on the computer. composite TV-out adapter cable S-video TV-out connector composite video-input S-video connector...

  • Page 34: Enabling The Display Settings For A Tv

    Plug the single-connector end of the audio cable in to the headphone connector on the computer. Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. Turn on the TV and any audio device that you connected (if applicable), and then turn on the computer.

  • Page 35: Using The Keyboard And Touch Pad

    Using the Keyboard and Touch Pad Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys.

  • Page 36: Key Combinations

    CD or DVD Tray <Fn><F10> Ejects the tray out of the drive (if Dell QuickSet is installed). For more information about Dell QuickSet, see the Dell Inspiron Help file. To access the help file, see page 9. Display Functions <Fn><F8>...

  • Page 37: Power Management

    To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard. For information about the Control Panel, see the Dell Inspiron Help file. To access the help file, see page 9. Using the Keyboard and Touch Pad...

  • Page 38: Touch Pad

    You can use the Mouse Properties window to disable the touch pad or adjust their settings. Open the Control Panel, click Printers and Other Hardware, and then click Mouse. For information about the Control Panel, see the Dell Inspiron Help file. To access the help file, see page 9.

  • Page 39: Using Pc Cards

    Using PC Cards PC Card Types See "Specifications" on page 91 for information on supported PCMCIA cards and PC card slots. NOTE: A PC Card is not a bootable device. The PC Card slot has one connector that supports a single Type I or Type II card. The PC Card slot supports CardBus technology and extended PC Cards.
  • Page 40 CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install a PC Card: Hold the card with the top side of the card facing up. The latch may need to be in the "in" position before you insert the card.

  • Page 41: Removing A Pc Card Or Blank

    Removing a PC Card or Blank NOTICE: Use the PC Card configuration utility (click the icon in the taskbar) to select a card and stop it from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data.
  • Page 42 Using PC Cards...

  • Page 43: Setting Up A Home And Office Network

    Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: Connect the network cable to the network adapter connector on the back of your computer.

  • Page 44: Network Setup Wizard

    An ad-hoc network does not use routers or access points and consists of computers that broadcast to one another. For additional assistance with setting up your wireless connection, go to support.dell.com and search for the keyword wireless setup.

  • Page 45: Connecting To A Wireless Network In Microsoft ® Windows ® Xp

    Your wireless network card requires specific software and drivers in order to connect to a network. The software is already installed. If the software is removed or corrupted, follow the instructions included in the user's guide for your wireless network card. The user’s guide is available on the Dell Support website at support.dell.com.
  • Page 46 If you select a secure network (identified by a icon), you must enter a WEP or WPA key when prompted. NOTE: Network security settings are unique to your network. Dell cannot provide this information. Your network is configured automatically. NOTE: Your computer can take up to 1 minute to connect to the network.

  • Page 47: Solving Problems

    Dell Diagnostics before you contact Dell for technical assistance. NOTICE: The Dell Diagnostics works only on Dell™ computers. Start the Dell Diagnostics from your hard drive. The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, see "Contacting Dell"...
  • Page 48 If you cannot resolve the error condition, contact Dell. See "Contacting Dell" on page 99. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

  • Page 49: Drive Problems

    Allows you to customize the test by changing the test settings. When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 50: Dvd Drive Problems

    L E A N T H E D R I V E O R D I S K — See the Dell Inspiron Help file. To access the help file, see page 9. N S U R E T H A T T H E...

  • Page 51: Hard Drive Problems

    If you cannot eject the DVD or DVD+RW drive tray Ensure that the computer is shut down. Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected. Gently pull out the tray until it stops.
  • Page 52 ® — If you cannot open your H E C K T H E I C R O S O F T U T L O O K X P R E S S E C U R I T Y E T T I N G S e-mail attachments: In Outlook Express, click Tools, click Options, and then click Security.

  • Page 53: Error Messages

    Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Error Messages...

  • Page 54: Ieee 1394 Device Problems

    D E V I C E N O T P R O V I D E D B Y E L L — Contact Dell or the IEEE 1394 device manufacturer. See "Contacting Dell" on page 99. Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 55: External Keyboard Problems

    Type some characters on the external keyboard and verify that they appear on the display. If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell. See "Contacting Dell" on page 99. Unexpected characters —...

  • Page 56: Lockups And Software Problems

    Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up N S U R E T H A T T H E A D A P T E R I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T The computer stops responding...

  • Page 57: A Program Is Designed For An Earlier Windows Operating System

    A program is designed for an earlier Windows operating system U N T H E R O G R A M O M P A T I B I L I T Y I Z A R D — The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows XP operating system environments.

  • Page 58: Memory Problems

    (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. — If all tests run successfully, the error condition is related to a software...

  • Page 59: Pc Card Problems

    Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: See the Dell Inspiron Help file for information on standby mode. To access the help file, see page 9. — When the power light is lit or blinking, the computer has power. If the H E C K T H E P O W E R L I G H T power light is blinking, the computer is in standby mode—press the power button to exit standby mode.
  • Page 60 If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See "Contacting Dell" on page 99.

  • Page 61: Printer Problems

    Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer. — See the printer documentation for setup and H E C K T H E P R I N T E R D O C U M E N T A T I O N troubleshooting information.

  • Page 62: Sound And Speaker Problems

    E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N H E C K T H E C A B L E C O N N E C T I O N S —...

  • Page 63: No Sound From Headphones

    E L L I A G N O S T I C S — See "When to Use the Dell Diagnostics" on page 47. No sound from headphones H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N —...

  • Page 64: Video And Display Problems

    O V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E C H E C K T H E T O U C H P A D —...

  • Page 65: If The Display Is Difficult To Read

    Shut down your computer and connect an external monitor to the computer. Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell. See "Contacting Dell" on page 99.

  • Page 66: Drivers

    A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

  • Page 67: Restoring Your Operating System

    Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. Click the Start button and click Control Panel. Under Pick a Category, click Performance and Maintenance.

  • Page 68: Using Microsoft Windows Xp System Restore

    • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.

  • Page 69: Using Dell Pc Restore By Symantec

    Using Dell PC Restore by Symantec Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer.

  • Page 70: Resolving Software And Hardware Incompatibilities

    Immediately upon seeing the blue bar, press <Ctrl><F11>. If you do not press <Ctrl><F11> in time, let the computer finish restarting, and then restart the computer again. NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step. On the next screen that appears, click Restore.

  • Page 71: Adding And Replacing Parts

    You have performed the steps in "Turning Off Your Computer" (see this page) and "Before Working Inside Your Computer" (see page 72). • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.

  • Page 72: Before Working Inside Your Computer

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.

  • Page 73: Hard Drive

    NOTICE: Hard drives are extremely fragile; even a slight bump can damage the drive. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. Adding and Replacing Parts...
  • Page 74 NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive. To replace the hard drive in the hard drive bay: Follow the procedures in "Before You Begin" on page 71.

  • Page 75: Returning A Hard Drive To Dell

    Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. hard drive foam packaging Memory You can increase your computer memory by installing memory modules on the system board. See "Specifications"...
  • Page 76 Turn the computer over, loosen the captive screws on the memory module cover, and then remove the cover. NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory- module securing clips. If you are replacing a memory module, remove the existing module: Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.
  • Page 77 memory module securing clips (2 per connector) notch NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector labeled “DIMMA” before you install a module in the connector labeled “DIMMB.” Insert memory modules at a 45-degree angle to avoid damaging the connector. NOTE: If the memory module is not installed properly, the computer may not boot properly.
  • Page 78 Replace the memory module cover. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. Adding and Replacing Parts...

  • Page 79: Modem

    Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. Reinstall the hard drive. See page 73. Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information.
  • Page 80 Remove the existing modem: Remove the screw securing the modem to the system board, and set it aside. Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable. modem cable pull-tab screw...

  • Page 81: Mini Pci Card

    Mini PCI Card If you ordered a Mini PCI card with your computer, the card is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Follow the procedures in "Before You Begin" on page 71. Turn the computer over and loosen the captive screws from the modem cover.
  • Page 82 Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly. Lift the Mini PCI card out of its connector. Mini PCI card metal securing tabs (2) NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card.

  • Page 83: Hinge Cover

    NOTICE: To avoid damaging the Mini PCI card, never place cables under the card. Connect the antenna cables to the Mini PCI card if a wireless card is installed in your computer. Mini PCI card antenna cables Replace the modem cover. Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the...

  • Page 84: Keyboard

    hinge cover When replacing the hinge cover, first insert the left edge and then press from left to right until the cover snaps into place. Keyboard CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 85: Coin-Cell Battery

    Pull up on the keyboard connector pull-tab to disconnect the keyboard connector from the system board. screws (2) keyboard tabs (5) keyboard connector pull-tab system board connector NOTICE: To avoid scratching the palm rest when replacing the keyboard, hook the five tabs along the front edge of the keyboard into the palm rest, and then secure the keyboard in place.

  • Page 86: Display

    Remove the existing battery: Disconnect the battery cable connector from the system board. Press the release latch on the side of the coin-cell battery compartment, and lift up the battery. release latch coin-cell battery battery cable connector Install the replacement battery: Insert the battery at a 30-degree angle under the release latch with the positive side up, and then push the battery into place.
  • Page 87 NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer. Follow the procedures in "Before You Begin" on page 71. Loosen the two captive screws and remove the Mini PCI card cover. Disconnect the antennae cables from the Mini PCI card.

  • Page 88: Optical Drive

    display cable pull-tab screw (4) antenna cables display cable connector Lift the display away from the computer at a 90-degree angle. Ensure that the antenna cables and display cable are free from the routing channels and that the cables move freely when you lift the display.

  • Page 89: Internal Card With Bluetooth ® Wireless Technology

    Insert a scribe into the notch and push it to the side to release the drive from the bay. optical drive notch optical-drive security screw Slide the drive out of the bay. ® Internal Card With Bluetooth Wireless Technology CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 90 Pull the card out of the compartment so that you can disconnect the card from its cable and remove it from the computer. cover card cable To replace the card, connect the card to the cable and then carefully insert it into the compartment.

  • Page 91: Appendix

    Appendix Specifications Processor ® ® Processor type Intel Pentium L1 cache 32 KB L2 cache 2 MB External bus frequency 400 MHz System Information System chip set Intel 855PM Data bus width 64 bits DRAM bus width single channel bus Processor address bus width 36 bits Flash EPROM...
  • Page 92 Memory (continued) Minimum memory 256 MB Maximum memory 2 GB Ports and Connectors Audio microphone-in connector, stereo headphones/speakers connector IEEE 1394a 4-pin mini, nonpowered connector Mini PCI Type IIIA Mini PCI card slot Modem RJ-11 port Network adapter RJ-45 port S-video TV-out 7-pin mini-DIN connector (optional S-video to composite video adapter cable)
  • Page 93 Audio Audio type AC’97 (Soft Audio) Stereo conversion 18-bit (analog-to-digital and digital-to- analog) Interfaces: Internal PCI bus/AC’97 External microphone-in connector, stereo headphones/speakers connector Speaker two 4-ohm speakers Internal speaker amplifier 1-W channel into 4 ohms Volume controls keyboard shortcuts, program menus, media control buttons Audio controller Sigmatel STAC9750 AC’97 Codec...
  • Page 94 Display (continued) Power consumption (panel with backlight) (typical): 6.81 W Controls brightness can be controlled through keyboard shortcuts Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Layout QWERTY/AZERTY/Kanji Touch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Width...
  • Page 95 Battery (continued) Life span (approximate) 500 discharge/charge cycles Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) AC Adapter Input voltage 90–264 VAC Input current (maximum) 1.7 A Input frequency 47–63 Hz Output current 4.5 A (maximum at 4-second pulse);...

  • Page 96: Using The System Setup Program

    Environmental Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity: Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage 1.3 GRMS...

  • Page 97: Viewing The System Setup Screens

    NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens Turn on (or restart) your computer.

  • Page 98: Dell Technical Support Policy (U.s. Only)

    Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician-assisted technical support, online technical support is available at support.dell.com.

  • Page 99: Definition Of "Dell-Installed" Software And Peripherals

    Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third- party software and peripherals is provided by the original manufacturer of the product.
  • Page 100 Sales 0-810-444-3355 Aruba General Support toll-free: 800-1578 Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business 1-300-655-533 City Code: 2 Government and Business toll-free: 1-800-633-559 Preferred Accounts Division (PAD)
  • Page 101 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Home/Small Business Sales 0820 240 530 00 City Code: 1 Home/Small Business Fax...
  • Page 102 Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) toll-free: 1-800-247-9362 Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Care (med./large business, government)
  • Page 103 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax 818 1350 Technical Support (Dimension™...
  • Page 104 Area Codes, International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.com Country Code: 420 Technical Support 22537 2727 Customer Care 22537 2707...
  • Page 105 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support...
  • Page 106 Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: apsupport@dell.com Country Code: 852 Technical Support (Dimension and Inspiron) 2969 3188 Technical Support (OptiPlex, Latitude, and Dell 2969 3191 Precision) Technical Support (PowerApp™, PowerEdge™, 2969 3196 PowerConnect™, and PowerVault™) Customer Care...
  • Page 107 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support 1850 543 543 City Code: 1 U.K. Technical Support (dial within U.K. only)
  • Page 108 Technical Support outside of Japan (Dimension and 81-44-520-1435 Inspiron) Technical Support (Dell Precision, OptiPlex, and toll-free:0120-198-433 Latitude) Technical Support outside of Japan (Dell Precision, 81-44-556-3894 OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, toll-free: 0120-981-690 routers) Technical Support outside of Japan (PDAs,...
  • Page 109 Transaction Sales (Xiamen, China) 29 693 115 Malaysia (Penang) Website: support.ap.dell.com toll-free: 1 800 88 0193 International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and toll-free: 1 800 88 1306 Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and City Code: 4...
  • Page 110 020 674 47 50 Switchboard 020 674 50 00 Switchboard Fax 020 674 47 50 New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Technical Support (for desktop and portable toll-free: 0800 446 255...
  • Page 111 Area Codes, International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail: http://support.euro.dell.com/no/no/emaildell/ Country Code: 47 Technical Support 671 16882 Relational Customer Care 671 17575...
  • Page 112 International Access Code: 005 Technical Support (Dimension, Inspiron, and toll-free: 1800 394 7430 Electronics and Accessories) Country Code: 65 Technical Support (OptiPlex, Latitude, and Dell toll-free: 1800 394 7488 Precision) Technical Support (PowerApp, PowerEdge, toll-free: 1800 394 7478 PowerConnect, and PowerVault)
  • Page 113 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/es/es/emaildell/ Country Code: 34 Home and Small Business City Code: 91 Technical Support 902 100 130...
  • Page 114 00801 65 1228 Corporate Sales toll-free: 00801 651 227 Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell toll-free: 1800 0060 07 Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, toll-free: 1800 0600 09 PowerConnect, and PowerVault)
  • Page 115 Local Numbers, and Country Code Toll-Free Numbers City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred 0870 908 0500 Accounts/PAD [1000+ employees]) Technical Support (direct and general)
  • Page 116 1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or toll-free: 1-877-DELLTTY Speech-Impaired (1-877-335-5889) U.S. Virgin Islands General Support 1-877-673-3355 Venezuela...

  • Page 117: Fcc Notices (U.s. Only)

    FCC Notices (U.S. Only) Most Dell computers are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies to your computer, examine all FCC registration labels located on the bottom, side, or back panel of your computer, on card-mounting brackets, and on the cards themselves.

  • Page 118: Fcc Identification Information

    FCC Identification Information The following information is provided on the device or devices covered in this document in compliance with FCC regulations: • Model number: PP14L • Company name: Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Appendix...

  • Page 119: Index

    PC Cards, 39 contacting, 99, 117 support policy, 98 audio device CD drive support site, 10 connecting, 31 problems, 50 Dell Diagnostics, 47 audio. See speakers CD-RW drive problems, 50 device status lights description, 12 using, 29 diagnostics Dell, 47...
  • Page 120 35 hard drive network connector description, 20 description, 19 problems, 51 replacing, 73 numeric keypad, 35 returning to Dell, 75 labels hardware Microsoft Windows, 10 conflicts, 70 Service Tag, 10 operating system Hardware Troubleshooter, 70 reinstalling Windows XP , 68...
  • Page 121 62 conditions indicated by, 59 description, 20 spyware, 53, 58 printer support technical support policy, 98 cable, 22 contacting Dell, 99, 117 video and display, 64 connecting, 22 policy, 98 Program Compatibility problems, 61 Wizard, 57 S-video TV-out connector...
  • Page 122 13 problems, 64 using, 38 video connector troubleshooting description, 18 conflicts, 70 Dell Diagnostics, 47 external keyboard problems, 54 warranty, 9 Hardware Troubleshooter, 70 Help and Support Center, 10 Windows XP restore to previous operating Device Driver Rollback, 67...

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