Intel Corporation; Microsoft, Windows, and ActiveSync are registered trademarks of Microsoft Corporation; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Using the GPS Device Exploring the GPS Receiver ....25 Partnering the Receiver with the Pocket PC ..26 Partnering with Windows Mobile 2003 Operating System 27 Owner’s Manual...
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Other GPS Connection Options ....28 Checking the GPS Connection Status ..31 Signal Reception ......32 Navigation Views and Options Map view .
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Limited Warranties and Return Policy..143 Limited Warranty for Dell-Branded Hardware Products (U.S. Only) ......... 143 Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) .
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1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) ......157 U.S. Terms and Conditions of Sale ... 159 END USER LICENSE AGREEMENT .
Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your device and working environment from potential damage. General • User should not operate the device while in motion. User remains responsible for the safety of his/her travel and should obey traffic and pedestrian laws and exercise good judgment at all times.
Power • Use only the Dell-provided DC charger or the standard Dell AC adapter provided with your Dell™ Axim™ PDA approved for use with this device. Use of another AC adapter or DC charger may cause a fire or explosion.
Air Travel • Certain Federal Aviation Administration regulations and/or airline- specific restrictions may apply to the operation of your Dell device while you are on board an aircraft. For example, such regulations/restrictions may prohibit the use of any personal electronic device (PED) that has the capacity for intentional transmission of radio frequency or other electromagnetic signals while on an aircraft.
The GPS receiver contains an internal battery. This battery is not user serviceable. • The GPS receiver poses a burn hazard if you handle it improperly. Do not disassemble it. Handle a damaged or leaking GPS receiver pack with extreme care. If the battery within the GPS receiver is damaged, electrolyte may leak from the cells and may cause personal injury.
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• Do not dispose of your GPS receiver in a fire or with normal household waste. The Battery cells may explode. Discard the device according to the manufacturer’s instructions or contact your local waste disposal agency for disposal instructions. Owner’s Manual...
Pocket PC at any time using the Map Loader software. Since the map of the Europe is very large, it does not fit on the Dell™ Axim™ Pocket PC. You can transfer map data by city or region, but not both at the same time.
• Mount NOTE: If you are missing any of these items, please contact your dealer. System Requirements The Navigation System is designed to run on any 64MB Dell™ Axim™ Pocket PC with Bluetooth® wireless technology: • Dell™ Axim™ X30 •...
• Original Equipment Manufacturer installed Bluetooth® wireless technology Installing the Navigation System Software When you install the Navigation System Software the Map Loader application is loaded onto your desktop or laptop computer and the Navigation System software is loaded onto your Pocket PC. Both devices must be available during the installation process.
To download map data by region: If the Map Loader application is not open, click Start > Programs > Dell> Axim Navigation System > Map Loader. NOTE: The first time you run the Map Loader, a message appears indicating that if you have limited memory available in your Pocket PC you should use the By City method.
• In the list of regions, click the check boxes for the states and/or provinces you want included in the map data loaded onto the Pocket PC. As you select regions the Selected Size field shows the approximate amount of storage space required for the selected map data. From the Targeted Location list, select the location where the map data should be stored.
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To download map data by city: If the Map Loader application is not open, click Start > Programs > Dell>Axim Navigation System > Map Loader. NOTE: The first time you run the Map Loader, a message appears indicating that if you have limited memory available in your Pocket PC you should use the By City method.
Once you have loaded the map to your Pocket PC you are ready to start the application. To start the Navigation System: Turn on the GPS receiver and place it where it can receive signals. A blinking green light on the GPS receiver indicates that you have a GPS fix (strong GPS signal).
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Tap I Agree to start the program. The Bluetooth Browser screen appears. Tap the appropriate Bluetooth® device. All GPS receivers contain GPS in their identifier. The Map view of the Navigation System appears. Owner’s Manual...
Exiting the Navigation System It is important that you exit the Navigation System on the Pocket PC before loading new maps. Exiting the application avoids conflicts if a new map replaces an existing map. To exit the Navigation System: Tap the Navigate menu and then tap Exit. The application is stopped and will no longer appear on the Running Programs list.
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To install the mount: Remove the PDA Flex-Arm, Attachment Bracket and PDA Pouch from the box. You will need to straighten and re-shape to fit your vehicle’s windshield and dashboard configuration before use. Align the slot on the back of the Attachment Bracket and slide onto the end of the Flex-Arm.
To charge the PDA only: Insert the power plug into your PDA for charging. To charge the GPS only: Insert the power plug into your GPS receiver for charging. To charge both the PDA and GPS: Insert the GPS Charger Cable with the Y-connector supplied into your PDA.
Troubleshooting power Unplug the charger, wait 15 seconds, then reinsert into the power outlet. If this does not correct the problem please check the following: • That the 12V DC Car Charger adapter is inserted all the way into the cigarette lighter socket.
Using the GPS Device The Navigation System uses a Bluetooth® GPS Receiver (the Receiver) to get signals from satellites orbiting the earth. Using these signals, the Receiver identifies your position within 30 feet. Bluetooth® is a short-range wireless technology that allows devices to pass information between them without wires.
• Battery Status LED (red/yellow) - Red indicates that the battery power is extremely low and that the device should be recharged immediately. Yellow indicates that the battery is being charged. The LED is off when the battery is partially or fully charged. The Receiver must be charged prior to use.
Partnering the GPS Receiver with your Pocket PC requires: • The Navigation System must be successfully installed • The Receiver must be charged or plugged in • The Pocket PC must be turned on • The Receiver must be turned on •...
Other GPS Connection Options Automatically or manually partnering the Receiver with your Pocket PC are the best ways to connect the two. Sometimes you may need to use the GPS Options menu. You can use auto detect or manually select a COM port and baud rate.
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Tap the appropriate Bluetooth device. All GPS receivers contain GPS in their identifier. The GPS Port/Baud Checker screen reappears, listing the current port and baud rate. Tap OK to use the selected device. The COM Port Setting screen appears. Tap OK to use the indicated COM Port and Baud Rate. The Map view appears.
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To manually set the COM port: NOTE: If you are currently connected to your Bluetooth device you must disconnect before manually setting the COM port or the baud rate. Tap Options, tap GPS Options, tap COM Port and then tap a port (COM 1 to COM 9).
Tap the appropriate Bluetooth device. All GPS receivers contain GPS in their identifier. The Map view appears. Checking the GPS Connection Status The GPS Status screen provides you with details about the data being received from the satellites.The Receiver needs at least three satellite connections to provide navigation.
• UTC Time shows Universal date and time (Greenwich Mean Time). • Location shows your current position and speed using latitude, longitude, and altitude. Satellite indicates how many satellites you are receiving signals from and how many satellites are potentially available based on the orbit of the satellites.
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• Buildings can block satellite signals. Setting up the GPS receiver in a vertical window blocks at least 50% of the sky. Trees also can block satellite signals. NOTE: A window with a Southern view, rather than Northern view, should be used to receive signals.
Navigation Views and Options The Navigation System has several ways of displaying navigation information, including: • Map view • Manoeuvre detail • Route instructions You can switch between these displays using the Navigate menu. Map view is the default view and shows your current location at the bottom if you have a GPS connection.
Map view Map view is the default view and lists your current location at the bottom if you have a GPS connection. If you are not currently on a known road or your location is not included in the available map, your location is listed as OFF ROAD.
To show the Map view: • Do one of the following: • Tap Menu and then tap Map view. • Tap the Navigate menu and then tap Map. The map appears. Map Legend The following legend explains the colours shown on the map in Day mode. The colours used in Night mode are darker.
Guidance Instructions The guidance instructions can be muted. To mute or unmute the guidance instructions tap the speaker icon at the bottom of the screen. The guidance instructions are muted in the second icon. Owner’s Manual...
Tap the + or - icons at the bottom of the screen. + zooms in, showing you more detail. - zooms out. • Use the Navigator button on the Dell™ Axim™. Press up to zoom in or down to zoom out. •...
To pan the map on the Map view screen tap and drag the map area. To return to Map view from the Panning map tap the red Exit button in the lower right corner. Location Information You can view information about any point on the map in Map view, unless you are using the 3D display option.
NOTE: If you tap on a Point of Interest, the POI(s) at Current Location screen appears, listing the Points of Interest. You can tap NAV to navigate to the Point of Interest or tap the red X to return to the map. POI icons can be tapped in 3D display.
The lower right corner displays one of the following: current SPEED, REMaining time to destination, ETA - estimated time of arrival, or distance to your DESTination. Tap the indicator to toggle through these options. The arrow moving about the map represents your vehicle. A green arrow indicates a strong GPS connection.
Route instructions Route instructions lists the manoeuvres from your current location to your destination. The direction of the turn, the route to turn on to and the distance to the manoeuvre are listed. You can view a close-up map of any manoeuvre listed.
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• Orientation • Show Manoeuvre details (automatic appearance or not) • Map Perspective • Point of Interest Options Display Mode: Auto changes between Day and Night schemes near sunrise and sunset. Day shows the map with a bright background. Night shows the map with a darker background to reduce glare in the vehicle.
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NOTE: Appendix A includes a list of POI categories and subcategories. To set the display options: Tap Menu and then tap Display Options. Tap the Options menu and then tap Display Options. The Customise Your Display screen appears. Tap your Display Mode preference. Tap your Orientation preference.
To include only specific categories, tap each category. Categories have a check mark when they are selected. To select all categories, tap Select All. To clear all currently selected categories, tap Clear All. Tap OK to return to the Customise Your Display screen. Tap OK to set your display options.
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Route Preference: Fastest calculates routes based on time. Shortest calculates routes based on distance. Major Roads calculates routes using major roads. Local Roads calculates routes with local roads. Ferries: When checked, routes are calculated to include ferries where available. Note that ferry schedules cannot be included in estimating arrival times.
Distance Units The Navigation System offers you a choice of three distance units. Choose the units you are most comfortable with. A check mark appears next to the units currently selected. • Metric (Km) reports in kilometers. • English (Mi/Ft) reports in miles and feet. •...
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NOTE: Warning: Auto Speed Alert (using the road speed limit) should only be used for information and should not be used as an indicator for legal speed limits or safe driving speeds. Drivers should abide by the law and use best judgment for safe driving at all times.
Fog driving Fog driving notifies you when an intersection is approaching. This safety feature helps you be aware of possible incoming traffic and traffic signals, which is especially important during foggy conditions. When approaching an intersection, you will hear a special “dong” tone. When Fog Driving is on, a check mark appears next to it on the Safety Features submenu of the Features menu.
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To add to your Favourite Locations from the map: Tap and hold on a location on the map. A popup menu appears. Tap Add Origin to Favourites. The Save Location in Favourites screen appears. Do one of the following: • To add this location directly to your Favourites list, tap Save.
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To edit the name of a Favourite: Tap Menu, tap Set Destination, and then tap Favourites. The Favourite Locations screen appears. Tap on the favourite you want to edit. Use the scroll bars to move up and down the list. Tap Edit.
Navigating The Navigation System is used to guide you to a destination, and provides many ways to enter a destination. Most of the options are available from the Set Destination screen. In addition to setting a destination, you can also set a start location. You do not need to set a start location if you want the route to be calculated from your current location and are receiving GPS signals.
To select a destination from the map: On the map, tap and hold on the location. A popup menu appears. Tap Set Destination. Your route is calculated and shown on the map. Instructions begin. Entering a destination by address There are two ways to enter a destination by address. You can select a street first, which is useful if you are not sure of the city.
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If you need to change the region: • Tap Change Region. The Enter Region Name screen appears. • Type the name of the region or select it from the list. • Tap OK. You return to the Enter Address screen. Select the city: •...
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• Type the first letters of the city. As you type, the list of available cities scrolls to show matching cities. • Select the name of the city and then tap OK. The Enter Street Name screen appears. Select the street: •...
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NOTE: Note. Do not enter the street type. • Select the name of the street and then tap OK. The Enter House Number screen appears. To go to a specific number, enter the number within the range shown and then tap OK. Tap OK without entering a number if you do not know the number.
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Tap on the correct address. Use the scroll bars to move up and down the list. Do one of the following: • To be guided to the destination now, tap Navigate. The address becomes your current destination, the map appears and instructions begin.
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• Type the name of the region or select it from the list. • Tap OK. You return to the Enter Address screen. Select the street: • Tap By Street. The Enter Street Name screen appears. • Type the first letters of the street name. As you type, the list of available streets scrolls to show matching streets.
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• Select the name of the street and then tap OK. The Enter House Number screen appears. To go to a specific number, enter the number within the range shown and then tap OK. Tap OK without entering a number if you do not know the number.
Do one of the following: • To be guided to the destination now, tap Navigate. The address becomes your current destination, the map appears and instructions begin. • To add this destination to your Favourites list, tap Save. The Save Location in Favourites screen appears.
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If you need to change the region: • Tap Change Region. The Enter Region Name screen appears. • Type the name of the region or select it from the list. • Tap OK. You return to the Enter Intersection screen. Select the city: •...
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• Type the first letters of the city. As you type, the list of available cities scrolls to show matching cities. • Select the name of the city and then tap OK. The Enter Street Name screen appears. Select the first street: •...
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NOTE: Do not enter the street type. • Select the name of the street and then tap OK. The Enter 2nd Street Name screen appears. Select the second street by typing the first letters of the name or select one and then tap OK. The Select Address screen appears. Tap on the correct intersection.
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Do one of the following: • To be guided to the destination now, tap Navigate. The intersection becomes your current destination, the map appears and instructions begin. • To add this destination to your Favourites list, tap Save. The Save Location in Favourites screen appears.
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• Type the name of the region or select it from the list. • Tap OK. You return to the Enter Intersection screen. Select the first street: • Tap By Street. The Enter Street Name screen appears. • Type the first letters of the first street name. As you type, the list of available streets scrolls to show matching streets.
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• Select the name of the street and then tap OK. The Enter 2nd Street Name screen appears. Select the second street by typing the first letters of the name or select one and then tap OK. The Select Address screen appears. Tap on the correct intersection.
Do one of the following: • To be guided to the destination now, tap Navigate. The address becomes your current destination, the map appears and instructions begin. • To add this destination to your Favourites list, tap Save. The Save Location in Favourites screen appears.
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Tap Navigate. The map appears and instructions begin. To select a nearby POI: Tap Menu, tap Destinations, and then tap Points of Interest. The Points of Interest screen appears. Select the type of POI. A list of sub-categories appears, with Include All listed at the bottom.
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NOTE: Lodging and Emergency do not have sub-categories. Go to step 4. Restaurant shows the Food Types dialog box. Select a sub-category or tap All. The Find Point of Interest screen appears NOTE: To select a sub-category of Restaurant, use the Food Type dialog box. Type the first letters of a food type.
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If you need to change the region: • Tap Change Region. The Enter Region Name screen appears. • Type the name of the region or select it from the list. • Tap OK. You return to the Find Point of Interest screen. To select a POI by name: •...
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• Type the first letters of the POI or select one and then tap OK. The Enter POI Name screen appears. • Tap a POI on the list. To select by distance: • Tap By Distance. The POI List screen appears showing all POIs of the selected type with the closest one first.
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• Tap a POI on the list. Do one of the following on either the Selected Point of Interest or POI List screen: • To be guided to the POI now, tap Navigate. The POI becomes your current destination, the map appears and instructions begin. •...
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Select the type of POI. A list of sub-categories appears, with Include All listed at the bottom. NOTE: Lodging and Emergency do not have sub-categories. Go to step 4. Restaurant shows the Food Types dialog box. Select a sub-category or tap All. The Find Point of Interest screen appears Owner’s Manual...
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NOTE: To select a sub-category of Restaurant, use the Food Type dialog box. Type the first letters of a food type. As you type, the list of available food types scrolls to show matching types. Select the food type and then tap OK. If you need to change the region: •...
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• Type the name of the region or select it from the list. • Tap OK. You return to the Find Point of Interest screen. Tap By City. The Enter City Name screen appears. Type the first letters of the city. As you type, the list of available cities scrolls to show matching cities.
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Type the first letters of the POI or select one and then tap OK. The Selected Point of Interest appears, listing the POI information. Do one of the following: • To be guided to the POI now, tap Navigate. The POI becomes your current destination, the map appears and instructions begin.
• To add this POI to your Favourites list, tap Save. The Save Location in Favourites screen appears. You can add the POI as is (tap Save) or edit it to provide a meaningful name (tap Edit). • To show the POI on the map without starting guidance, tap Show. The Panning map appears with a crosshairs cursor on the POI.
• To add this destination to your Favourites list, tap Save. The Save Location in Favourites screen appears. You can add the destination as is (tap Save) or edit it to provide a meaningful name (tap Edit). • To show the location on the map without starting guidance, tap Show.
Do one of the following: • To be guided to the location now, tap Navigate. The location becomes your current destination, the map appears and instructions begin. • To edit this entry, tap Edit. The Edit Favourites screen appears. Enter a name or edit the existing name and then tap OK. •...
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To select by name: • Tap By Name. The Enter City Name screen appears. • Type the first letters of the city or select one and then tap OK. The Selected Point of Interest screen appears. To select by distance: Owner’s Manual...
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• Tap By Distance. The Enter City Centre screen appears showing all cities within 25 miles of your current location with the closest one first. The direction of each city from your current location is indicated by the arrow. NOTE: The direction arrow pointing to the City Centre is oriented with North up.
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To select from all available City Centres: Tap Menu, tap Destinations, and then tap City Centre. The Enter City Centre screen appears. If you need to change the region: • Tap Change Region. The Enter Region Name screen appears. • Type the name of the region or select it from the list.
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Tap List All. The Enter City Name screen appears. Type the first letters of the city. As you type, the list of available cities scrolls to show matching cities. Select the name of the city and then tap OK. The Selected Point of Interest screen appears.
Do one of the following: • To be guided to the City Centre now, tap Navigate. The City Centre becomes your current destination, the map appears and instructions begin. • To add this city centre to your Favourites list, tap Save. The Save Location in Favourites screen appears.
Tap Cancel Route. You return to the map. Waypoints and Detours The Navigation System lets you add a waypoint to your route. A waypoint is an intermediate location on your route. Waypoints are entered the same way destinations are. Once you reach your waypoint, you are asked if you want to proceed to your original destination.
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To specify a destination for a waypoint: Tap Menu and then tap Destinations. The Current Route Options screen appears. Tap Add Waypoint. The Set Waypoint screen appears. Enter a destination using any of these options: • Entering a destination by address •...
• Selecting a City Centre • Selecting a Point of Interest • Selecting from your Favourites list • Selecting from recent destinations When you select the waypoint destination and then tap Navigate, your route is calculated and instructions begin To cancel your waypoint destination: Do one of the following: •...
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Tap Add Detour. The Detour Around screen appears, listing the roads on your route. To mark a road(s) to be avoided, tap on the road. A "No Entry" symbol appears next to the road. To clear a road, tap on the road again. The "No Entry" symbol disappears.
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When all roads to be avoided are marked, tap Navigate. The map appears and revised instructions begin. NOTE: Road sections to be avoided appear on the map in purple. To cancel a detour: Tap Menu and then tap Destinations. The Current Route Options screen appears.
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Tap Reset to restart instructions without avoiding the previously marked roads. Owner’s Manual...
Other Features The Navigation System has additional useful features: • Hotkeys • Almanac • Playing a Demo • Recording and Playing Back GPS paths Hotkeys The Hotkeys feature lets you use a button on the Pocket PC to show a specific screen or toggle a specific feature on and off.
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• North/Heading Up—Toggles the direction arrow between North and Heading Up. • POI Icons On/Off—Toggles the display of POI icons on the map. • Route List—Toggles between the Route instructions and Map view. • Route Options—Opens the Current Route Options screen. Rotate StatBox—Toggles the display in the lower right corner of the •...
To clear one or more hotkeys: Tap the Features menu and then tap Hotkeys. The Hotkeys screen appears. To clear a single hotkey: • Tap the function assigned to the hotkey. • Tap Clear Key. The hotkey is cleared. To clear all hotkeys, tap Clear All. All hotkeys are cleared. Disabling and Enabling Hotkeys A hotkey can be disabled, allowing the button assignment used with other applications and your Pocket PC to work when you are using the Navigation...
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To disable a hotkey assignment: Tap the Features menu and then tap Hotkeys. The Hotkeys screen appears. Tap the function whose hotkey you want to disable. Tap Disable. The hotkey is disabled. To enable a hotkey assignment: Tap the Features menu and then tap Hotkeys. The Hotkeys screen appears.
Tap the function whose hotkey you want to enable. Tap Enable. The hotkey is enabled. Almanac The almanac provides information about the sun and the moon. The SUN area shows the time of today's sunrise and sunset in local time. The MOON area shows you a picture of the moon in its current phase, and shows the age of the current moon and the date and time of the next full and new moons.
Tap the red X in the lower right corner to close the Almanac screen. Playing a Demo If a destination has been entered, you can use the Demo feature to follow along the path of the route and hear the verbal instructions. When playing a demo, the Map view screen displays PLAY under the direction arrow.
To stop the demo while in process, tap the Features menu and then tap Stop Demo. Recording and Playing Back GPS Paths A driving path can be recorded for future playback. When recording, a red REC appears under the direction arrow on the Map view screen. You can play back a driving path that has been recorded.
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To end the recording: • Tap the Features menu and then tap Stop Recording. To play back a GPS path: Tap the Features menu and then tap Playback GPS Path. The Open screen appears. Select the appropriate file. If the file you want is not listed, use the Folder list to look in another folder.
• Take your GPS receiver outside so you have a clear view of the sky. • Allow 5-10 minutes to receive a GPS signal. If the GPS receiver has a valid signal, the green LED flashes. Owner’s Manual...
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I cannot connect my GPS receiver to my Pocket PC Owner’s Manual • Check that your GPS receiver and your Pocket PC are within 5 to 10 yards of each other. • Check that the Bluetooth® wireless technology on your Pocket PC is...
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Verify that there is sufficient memory in your selected target location. • Verify that the correct CD is inserted in your CD drive. The GPS receiver has a default passkey of 2003. The Bluetooth Manager may be set to require a passkey. To check: •...
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Sometimes an address is not stored in the database. NAVTEQ is always updating the map content. To provide feedback and add a new address complete a Feedback Form on www.dell.com/go/aximnavigation. • On the map, check the speaker icon at the bottom of the screen. Tap the icon to unmute the instructions.
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How do I know my GPS receiver is working I cannot find the POI I am looking for on the map • Verify that the GPS receiver has a flashing blue light. • Verify that the GPS receiver has a green light.
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I cannot switch on my device The application has frozen my device The display mode on my device is incorrect for the time of day. Owner’s Manual Verify that the Pocket PC is charged. Connect the Pocket PC to a charger. A soft reset is often necessary for the device to switch on.
Appendix A: POI Details There are many types of Points of Interest detailed on the Navigation System maps. They are grouped into eight broad categories. POI Icon Categories The map can show up to 50 Points of Interest icons at a time. To reduce clutter, POI icons are shown only when you are within an appropriate range.
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TABLE 1. POI Category Education/Govt Emergency Lodging Recreation Restaurant (the 57 restaurant food types) Transportation Owner’s Manual POI sub-category Business Facility Shopping City Hall Higher Education Golf Course Park/Recreation Area Ski Resort Airport Bus Station Ferry Terminal Petrol Station Parking Rental Car Agency Train Station Range...
Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. Dell™ computers are designed, tested, and classified for their intended electromagnetic environment.
A Notice About Shielded Signal Cables: Use only shielded cables for connecting devices to any Dell device to reduce the possibility of interference with radio communications services. Using shielded cables ensures that you maintain the appropriate EMC classification for the intended environment.
Round Rock, Texas 78682 USA 512-338-4400 IC Notice (Canada Only) Most Dell computers (and other Dell digital apparatus) are classified by the Industry Canada (IC) Interference-Causing Equipment Standard #3 (ICES003) as Class B digital devices. To determine which classification (Class A or B)
(RF) interference, in which case the user may be required to take adequate measures. This Dell device is classified for use in a typical Class B domestic environment. Manuel de l’utilisateur indicates compliance of this Dell computer to the...
A "Declaration of Conformity" in accordance with the preceding directives and standards has been made and is on file at Dell Inc. Products Europe BV, Limerick, Ireland. CE Mark Notice This equipment complies with the essential requirements of the European Union Directive 1999/5/EC.
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When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator. Country (City) Department Name or...
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Australia (Sydney) E-mail (Australia): au_tech_support@dell. International Access Code: 0011 E-mail (New Zealand): Country Code: 61 nz_tech_support@dell.c City Code: 2 Home and Small Business Government and Business Preferred Accounts Division (PAD) Customer Care Corporate Sales Transaction Sales Austria (Vienna) Website: support.euro.dell.com...
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Home/Small Business Technical Support Preferred Accounts/Corporate Technical Support Switchboard Bahamas General Support Barbados General Support Belgium (Brussels) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_be@dell.com Country Code: 32 E-mail for French City Code: 2 Speaking Customers: support.euro.dell.com/ be/fr/emaildell/ Technical Support...
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Brazil Website: www.dell.com/br International Access Code: 00 Customer Support, Technical Support Country Code: 55 Tech Support Fax City Code: 51 Customer Care Fax Sales British Virgin General Support Islands Brunei Customer Technical Support (Penang, Country Code: 673 Malaysia) Customer Service...
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Canada (North Online Order Status: York, Ontario) www.dell.ca/ostatus International Access AutoTech (automated Code: 011 technical support) TechFax Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government) Sales (Home Sales/Small Business) Sales (med./large bus.,...
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Tech Support E-mail: City Code: 592 cn_support@dell.com Tech Support Fax Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (servers and storage) Technical Support (projectors, PDAs, printers, switches, routers, and so on) Customer Experience Home and Small...
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Large Corporate Accounts West Large Corporate Accounts Spare Parts Colombia General Support Costa Rica General Support Czech Republic Website: (Prague) support.euro.dell.com International Access E-mail: Code: 00 czech_dell@dell.com Country Code: 420 Technical Support City Code: 2 Customer Care TechFax Switchboard Manuel de l’utilisateur...
Denmark Website: (Copenhagen) support.euro.dell.com International Access E-mail Support (portable Code: 00 computers): den_nbk_support@dell. Country Code: 45 E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support @dell.com Technical Support Customer Care (Relational) Home/Small Business Customer Care Switchboard (Relational) Fax Switchboard (Relational)
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Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fin_support@dell.com Country Code: 358 E-mail Support City Code: 9 (servers): Nordic_support@dell.c Technical Support Technical Support Fax Relational Customer Care Home/Small Business Customer Care Switchboard Manuel de l’utilisateur 09 253 313 60...
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France (Paris) Website: (Montpellier) support.euro.dell.com International Access E-mail: Code: 00 support.euro.dell.com/ fr/fr/emaildell/ Country Code: 33 Home and Small City Codes: (1) (4) Business Technical Support Customer Care Switchboard Switchboard (calls from outside of France) Sales Fax (calls from outside of France)
Germany (Langen) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_support_central_e Country Code: 49 urope@dell.com City Code: 6103 Technical Support Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care Switchboard...
International Access Code: 001 E-mail: ap_support@dell.com Country Code: 852 Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™) Gold Queue EEC Hotline 2969 3187 Customer Advocacy Large Corporate Accounts Global Customer...
Ireland Website: (Cherrywood) support.euro.dell.com International Access E-mail: Code: 16 dell_direct_support@de ll.com Country Code: 353 Technical Support City Code: 1 U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care U.K. Customer Care (dial within U.K. only)
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Italy (Milan) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/ Country Code: 39 it/it/emaildell/ City Code: 02 Home and Small Business Technical Support Customer Care Switchboard Corporate Technical Support Customer Care Switchboard Jamaica General Support (dial from within Jamaica only)
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(Dimension™ and Inspiron™) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (Axim™) Technical Support outside of Japan (Axim™) Faxbox Service 24-Hour Automated...
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Public Sales (government agencies, educational institutions, and medical institutions) Global Segment Japan Individual User Switchboard Korea (Seoul) Technical Support International Access Sales Code: 001 Customer Service Country Code: 82 (Seoul, Korea) City Code: 2 Customer Service (Penang, Malaysia) Switchboard Latin America Customer Technical Support (Austin, Texas, U.S.A.)
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Fax (Brussels, Belgium) 02 481 92 99 Switchboard (Brussels, Belgium) Macao Technical Support Country Code: 853 Customer Service (Penang, Malaysia) Transaction Sales Malaysia (Penang) Technical Support (Dell Precision, OptiPlex, and International Access Latitude) Code: 00 Technical Support Country Code: 60 (Dimension and City Code: 4 Inspiron)
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Mexico Customer Technical Support International Access Code: 00 Sales Country Code: 52 Customer Service Main Montserrat General Support Netherlands General Support Antilles 001-877-384-8979 or 001-877-269-3383 50-81-8800 or 01-800-888-3355 001-877-384-8979 or 001-877-269-3383 50-81-8800 or 01-800-888-3355 toll-free: 1-866-278-6822 001-800-882-1519 Manuel de l’utilisateur...
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.com (Latitude): nl_latitude_support@de ll.com (Inspiron): nl_inspiron_support@d ell.com (Dimension): nl_dimension_support@ dell.com (OptiPlex): nl_optiplex_support@d ell.com (Dell Precision): nl_workstation_support @dell.com Technical Support Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales Relational Sales Manuel de l’utilisateur 020 674 45 00...
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Home/Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax New Zealand E-mail (New Zealand): nz_tech_support@dell.c International Access Code: 00 E-mail (Australia): Country Code: 64 au_tech_support@dell. Home and Small Business Government and Business Sales Nicaragua General Support 020 674 47 75...
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Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 nor_nbk_support@dell. E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support @dell.com Technical Support Relational Customer Care Home/Small Business Customer Care Switchboard Fax Switchboard Panama General Support...
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Poland (Warsaw) Website: support.euro.dell.com International Access Code: 011 E-mail: pl_support_tech@dell.c Country Code: 48 City Code: 22 Customer Service Phone Customer Care Sales Customer Service Fax Reception Desk Fax Switchboard Portugal Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/ Country Code: 351...
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Technical Support (Singapore) Customer Service International Access (Penang, Malaysia) Code: 005 Transaction Sales Country Code: 65 Corporate Sales South Africa Website: (Johannesburg) support.euro.dell.com International Access E-mail: Code: dell_za_support@dell.c 09/091 Technical Support Country Code: 27 Customer Care City Code: 11 Sales Switchboard...
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Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/ Country Code: 34 es/es/emaildell/ City Code: 91 Home and Small Business Technical Support Customer Care Sales Switchboard Corporate Technical Support Customer Care Switchboard 902 100 130 902 118 540 902 118 541...
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Sweden (Upplands Website: Vasby) support.euro.dell.com International Access E-mail: Code: 00 swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: City Code: 8 Swe- nbk_kats@dell.com E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support @dell.com Technical Support Relational Customer...
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Switzerland Website: (Geneva) support.euro.dell.com International Access E-mail: Code: 00 Tech_support_central_ Europe@dell.com Country Code: 41 E-mail for French- City Code: 22 speaking HSB and Corporate Customers: support.euro.dell.com/ ch/fr/emaildell/ Technical Support (Home and Small Business) Technical Support (Corporate) Customer Care (Home and Small Business)
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Code: 001 (Penang, Malaysia) Country Code: 66 Sales Trinidad/Tobago General Support Turks and Caicos General Support Islands U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.a Country Code: 44 City Code: 1344 E-mail: dell_direct_support@de ll.com Technical Support...
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Preferred Accounts (500–5000 employees) Customer Care Central Government Customer Care Local Government & Education Customer Care Health Customer Care Home and Small Business Sales Corporate/Public Sec- tor Sales: Home and Small Busi- ness Fax: Uruguay General Support U.S.A. (Austin, Automated Order- Texas) Status Service International Access...
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Technical Support Public (government, education, and healthcare) Customer Service and Technical Support Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Manuel de l’utilisateur...
General Support Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4year limited warranty depending on the product purchased. To determine which warranty came with your hardware product(s), see your packing slip or invoice.
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• Products with missing or altered Service Tags or serial numbers • Products for which Dell has not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION).
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This limited warranty lasts for the time period indicated on your packing slip or invoice. Proof of purchase may be required. The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts.
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Dell-Branded Memory What will Dell do? During the first year of the limited warranty: We will repair any Dell- branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.
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What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.
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That is why we offer a Total Satisfaction return policy for most products that you, the end-user customer, purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable return fees as follows: New Hardware Products and Accessories —...
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You must ship the products to Dell within five (5) days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with...
Products for which Dell has not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS...
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ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. How long does this limited warranty last? This limited warranty lasts for 12 months after the purchase of the Dell GPS Navigation System. Proof of purchase may be required. The limited warranty begins on the date of the packing slip or invoice.
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Dell-Branded Memory What will Dell do? During the first year of the limited warranty: Dell will repair any Dell- branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.
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What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service.
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If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who...
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Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today.
Dell company, you may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the date on the packing slip or invoice for a refund of the product purchase price if already paid.
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Dell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that its branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal use, for a period of 1 year from the original purchase date.
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Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.
These terms and conditions ("Agreement") apply to your purchase of computer systems and/or related products and/or services and support sold in the United States ("Product") by the Dell entity named on the invoice or acknowledgement ("Dell") provided to you. By accepting delivery of the Product, you accept and are bound to the terms and conditions of this Agreement.
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Dell is not responsible for pricing, typographical, or other errors, in any offer by Dell and reserves the right to cancel any orders resulting from such errors.
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New and refurbished Product that you purchase directly from Dell (and not a third party) you may return or exchange only in accordance with Dell's return policy in effect on the date of the invoice or acknowledgement. Any returns or exchanges will be made in accordance with Dell's exchange policies in effect on the date of the return or exchange.
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United States in accordance with the terms and conditions located at http://www.dell.com/us/en/gen/services/service_service_contracts.htm or as mailed to you. You may contact Dell for more information, see http://www1.us.dell.com/content/topics/segtopic.aspx/contact/contact ?c=us&l=en&s=gen for contact information. Dell and/or the third-...
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EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, its agents, employees, principals, successors, assigns, affiliates (collectively for purposes of this paragraph, "Dell") arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement (including,...
PLEASE READ CAREULLY BEFORE USING THIS EQUIPMENT: This End-User License Agreement (“EULA”) is a legal agreement between (a) you (either an individual or a single entity) and (b) Dell, Inc. (“Dell”) and its licensors (including their licensors and suppliers) that governs your use of any Software Product, installed on or made available by Dell for use with your Dell computer product (“Dell Hardware”), that is not otherwise subject to a...
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1. GRANT OF LICENSE. Dell grants you the following rights provided you comply with all terms and conditions of this EULA: a. Use. You may use the Software Product with the specific Dell Hardware onto which it is loaded for your personal, non-commercial use only. You do not have the right to distribute the Product.
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Software Product together with all copies, modifications, and merged portions in any form. 8. CONSENT TO USE OF DATA. You agree that Dell and its affiliates may collect and use technical information you provide in relation to support services related to the Software Product.
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10. LIMITATION OF LIABILITY. Notwithstanding any damages that you might incur, the entire liability of Dell and any of its suppliers under any provision of this EULA and your exclusive remedy for all of the foregoing shall be limited to the greater of the amount actually paid by you for the Software Product or U.S.
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and its suppliers grant all commercial end users pursuant to the terms of this License. Unpublished -- all rights reserved under copyright laws of the United States. If the Software Product (including the NAVTEQ Data) is being acquired by or on behalf of the United States government or any other entity seeking or applying rights similar to those customarily claimed by the United States government, (i) for acquisitions conducted by the Department of Defense, the...
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(including the NAVTEQ Data) shall be treated in accordance with such Notice (which shall be marked on any reproduction of these data, in whole or in part): LIMITED RIGHTS NOTICE (JUN 1987) These data are submitted with limited rights under Government Contract No. _____ (and subcontract ______, if appropriate).
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Software Product or any other subject matter covered by this EULA. To the extent the terms of any Dell policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control.
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COM port connection status customizing display route options dashboard mount, installing day mode Dell contacting demo, playing playing a demo destination adding a detour adding a waypoint cancelling a detour cancelling a waypoint clearing...
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Global Positioning System. See definition manually connecting GPS Info screen GPS options GPS Receiver auto detect connection Baud rate charge COM port connection status features LED status other connection options Owner’s Manual...
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maneuvers, viewing 3D perspective map data by city by region downloading map legend map orientation map view displaying panning returning from panning set destination from moon phase mount, installing muting guidance instructions night mode OFF ROAD options display distance units fog driving route speed alert...
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Dell system requirements toll roads tracks troubleshooting unmuting guidance instructions using auto detect Owner’s Manual vehicle cursor viewing the almanac warranty waypoints waypoints, cancelling what’s in the box? Windows Mobile 2002 Windows Mobile 2003 zoom in and out...