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Dell I14Z-2877BK Owner's Manual
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Dell I14Z-2877BK Owner's Manual

Dell I14Z-2877BK Owner's Manual

P24g series
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Dell™ XPS™ 14z
Owner's Manual
Computer model: L412z
Regulatory model: P24G series
Regulatory type: P24G001

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Summary of Contents for Dell I14Z-2877BK

  • Page 1 Dell™ XPS™ 14z Owner’s Manual Computer model: L412z Regulatory model: P24G series Regulatory type: P24G001...
  • Page 2 Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 3: Table Of Contents

    Contents Before You Begin ....Recommended Tools ....Turning Off Your Computer .
  • Page 4 Wireless Mini-Card ....Removing the Mini-Card ....Replacing the Mini-Card .
  • Page 5 10 Display-Converter Board ... . . Removing the Display-Converter Board ..Replacing the Display-Converter Board ..11 Heat Sink and Fan .
  • Page 6 15 Speakers ......Removing the Speakers ....Replacing the Speakers .

  • Page 7: Before You Begin

    Small flat-blade screwdriver • Phillips screwdriver • BIOS executable update program available at support.dell.com Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.

  • Page 8: Before Working Inside Your Computer

    Hold a component such as a processor by its edges, not by its pins. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself.
  • Page 9 6 Disconnect all attached devices from your computer. 7 Remove the battery (see "Removing the Battery" on page 15). 8 Turn the computer top-side up, open the display, and press the power button to ground the system board. CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer.
  • Page 10 Before You Begin...

  • Page 11: Base Cover

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 12: Replacing The Base Cover

    base cover screws (8) 4 Lift the base cover off the palm-rest assembly. Replacing the Base Cover 1 Follow the instructions in "Before You Begin" on page 7. 2 Align the tabs on the base cover with the slots on the palm-rest assembly and snap the base cover into place.
  • Page 13 Base Cover...
  • Page 14 Base Cover...

  • Page 15: Battery

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 16: Replacing The Battery

    Replacing the Battery CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. 1 Follow the instructions in "Before You Begin" on page 7. 2 Place the battery on the palm-rest assembly. 3 Replace the five screws that secure the battery to the palm-rest assembly.

  • Page 17: Memory Module(S)

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 18: Replacing The Memory Module(S)

    4 Use your fingertips to carefully spread apart the securing clips on each end of the memory-module connector until the memory module pops up. memory-module connector securing clips (2) memory module 5 Remove the memory module from the memory-module connector. Replacing the Memory Module(s) 1 Follow the instructions in "Before You Begin"...
  • Page 19 3 Slide the memory module firmly into the memory-module connector at a 45-degree angle, and press the memory module down until it clicks into place. If you do not hear the click, remove the memory module and reinstall it. NOTE: Replace the system board after replacing the secondary memory module.
  • Page 20 As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer: Control PanelSystem. Click Start Memory Module(s)

  • Page 21: Wireless Mini-Card

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
  • Page 22 antenna cables (2) Mini-Card system-board connector screw 6 Lift the Mini-Card out of the system-board connector. Wireless Mini-Card...

  • Page 23: Replacing The Mini-Card

    CAUTION: When the Mini-Card is not in the computer, store it in protective antistatic packaging. For more information, see "Protecting Against Electrostatic Discharge" in the safety information that shipped with your computer. Replacing the Mini-Card 1 Follow the instructions in "Before You Begin" on page 7. 2 Remove the new Mini-Card from its packaging.
  • Page 24 Failure to do so may result in damage to the computer. 8 Install the drivers and utilities for your Mini-Card, as required. NOTE: If you are installing a Mini-Card from a source other than Dell, you must install the appropriate drivers and utilities. Wireless Mini-Card...

  • Page 25: Hard Drive

    Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive. Removing the Hard Drive 1 Follow the instructions in "Before You Begin"...
  • Page 26 5 Lift the connector latch and pull the pull-tab to disconnect the hard-drive cable from the system-board connector. 6 Slide the hard-drive assembly away from the bracket on the palm-rest assembly. 7 Lift the hard-drive assembly out of the palm-rest assembly. CAUTION: When the hard drive is not in the computer, store it in protective antistatic packaging (see "Protecting Against Electrostatic Discharge"...
  • Page 27 screws (4) hard drive hard-drive bracket 10 Disconnect the interposer from the hard drive. interposer hard drive Hard Drive...

  • Page 28: Replacing The Hard Drive

    Replacing the Hard Drive 1 Follow the instructions in "Before You Begin" on page 7. 2 Remove the new hard drive from its packaging. Save the original packaging for storing or shipping the hard drive. 3 Connect the interposer to the hard drive. 4 Place the hard-drive bracket on the hard drive.

  • Page 29: Coin-Cell Battery

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 30: Replacing The Coin-Cell Battery

    coin-cell-battery coin-cell battery cable Replacing the Coin-Cell Battery 1 Follow the instructions in "Before You Begin" on page 7. 2 Adhere the coin-cell battery to the system board. 3 Connect the coin-cell battery cable to the system-board connector. 4 Replace the battery (see "Replacing the Battery" on page 16). 5 Replace the base cover (see "Replacing the Base Cover"...

  • Page 31: Optical Drive

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
  • Page 32 screw palm-rest assembly bracket tabs (3) optical-drive assembly 6 Remove the two screws that secure the optical-drive bracket to the optical drive. 7 Remove the optical-drive bracket from the optical drive. Optical Drive...

  • Page 33: Replacing The Optical Drive

    screws optical-drive bracket optical drive Replacing the Optical Drive 1 Follow the instructions in "Before You Begin" on page 7. 2 Place the optical-drive bracket in position. 3 Replace the two screws that secure the optical-drive bracket to the optical drive.
  • Page 34 Optical Drive...

  • Page 35: Hall-Sensor Board

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
  • Page 36 sponge pad 6 Lift the connector latch and pull the pull-tab to disconnect the hall-sensor-board cable from the system-board connector. 7 Remove the screw that secures the hall-sensor board to the palm-rest assembly. 8 Lift the hall-sensor board away from the palm-rest assembly. Hall-Sensor Board...

  • Page 37: Replacing The Hall-Sensor Board

    screw system-board connector Replacing the Hall-Sensor Board 1 Follow the instructions in "Before You Begin" on page 7. 2 Align the screw hole on the hall-sensor board with the screw hole on the palm-rest assembly. 3 Replace the screw that secures the hall-sensor board to the palm-rest assembly.
  • Page 38 Hall-Sensor Board...

  • Page 39: Display-Converter Board

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 40: Replacing The Display-Converter Board

    system-board connector screws (2) display cable connector display-converter board Replacing the Display-Converter Board 1 Follow the instructions in "Before You Begin" on page 7. 2 Connect the display-converter-board cable, and the display cable to the connectors on the display-converter board. 3 Align the screw holes on the display-converter board with the screw holes on the palm-rest assembly.

  • Page 41: Heat Sink And Fan

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 42: Replacing The Heat Sink And Fan

    fan cable screws (6) display cable tape heat sink and fan Replacing the Heat Sink and Fan NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together. If either the system board or the heat sink is replaced, use the thermal pad provided in the kit to ensure that thermal conductivity is achieved.
  • Page 43 7 Replace the battery (see "Replacing the Battery" on page 16). 8 Replace the base cover (see "Replacing the Base Cover" on page 12). CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer.
  • Page 44 Heat Sink and Fan...

  • Page 45: System Board

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
  • Page 46 11 Disconnect the speaker cable from the system-board connector. 12 Lift the connector latch and pull the pull-tab to disconnect the keyboard cable, touch-pad cable, keyboard-backlight cable, and hall-sensor cable from the system-board connectors. speaker cable hall-sensor cable keyboard backlight cable touch-pad cable keyboard cable pull-tab 13 Gently peel off the tape from the network connector on the system board.
  • Page 47 tape display cable connector power-button board cable display-converter board cable connector ambient-light-sensor cable connector 16 Remove the five screws that secure the system board to the palm-rest assembly. 17 Lift the system board off the palm-rest assembly. 18 Remove the memory module(s) (see "Removing the Memory Module(s)" on page 17).

  • Page 48: Replacing The System Board

    system board screws (5) Replacing the System Board 1 Follow the instructions in "Before You Begin" on page 7. 2 Replace the memory module(s) (see "Replacing the Memory Module(s)" on page 18). 3 Place the system board on the palm-rest assembly. 4 Replace the five screws that secure the system board to the palm-rest assembly.

  • Page 49: Entering The Service Tag In The Bios

    10 Adhere the pull-tab on the keyboard cable over the keyboard cable connector on the system board. 11 Replace the heat sink and fan (see "Replacing the Heat Sink and Fan" on page 42). 12 Replace the optical drive (see "Replacing the Optical Drive" on page 33). 13 Replace the coin-cell battery (see "Replacing the Coin-Cell Battery"...
  • Page 50 System Board...

  • Page 51: Power-Button Board

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 52: Replacing The Power-Button Board

    power-button board screws (2) Replacing the Power-Button Board 1 Follow the instructions in "Before You Begin" on page 7. 2 Use the alignment posts to place the power-button board on the palm-rest assembly. 3 Replace the two screws that secure the power-button board to the palm-rest assembly.

  • Page 53: Keyboard

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
  • Page 54 4 Make a note of the speakers cable routing and remove the speaker cables from the routing guides. Keyboard...
  • Page 55 speakers cable 5 Make a note of the antenna cables routing and remove the antenna cables from the routing guides. Keyboard...
  • Page 56 antenna cables (2) 6 Lift the keyboard bracket off the palm-rest assembly. Keyboard...

  • Page 57: Replacing The Keyboard Bracket

    keyboard bracket Replacing the Keyboard Bracket 1 Follow the instructions in "Before You Begin" on page 7. 2 Place the keyboard bracket on the palm-rest assembly. 3 Replace the 18 screws that secure the keyboard bracket to the palm-rest assembly. 4 Route the speakers cable and antenna cables through the routing guides.

  • Page 58: Removing The Keyboard

    Removing the Keyboard 1 Follow the instructions in "Before You Begin" on page 7. 2 Remove the keyboard bracket (see "Removing the Keyboard Bracket" on page 53). CAUTION: The keycaps on the keyboard are fragile, easily dislodged, and time- consuming to replace. Be careful when removing and handling the keyboard. 3 Lift the keyboard off the palm-rest assembly.

  • Page 59: Replacing The Keyboard

    Replacing the Keyboard 1 Follow the instructions in "Before You Begin" on page 7. 2 Place the keyboard on the palm-rest assembly. 3 Replace the keyboard bracket (see "Replacing the Keyboard Bracket" on page 57). CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer.
  • Page 60 Keyboard...

  • Page 61: Speakers

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
  • Page 62 antenna cables (2) 4 Make a note of the speakers cable routing and remove the speaker cables from the routing guides. Speakers...
  • Page 63 speakers cable 5 Remove the two screws (one on each side) that secure the speakers to the palm-rest assembly. 6 Slide and lift the speakers along with the cable off the palm-rest assembly. Speakers...

  • Page 64: Replacing The Speakers

    speakers (2) screws (2) speakers cable Replacing the Speakers 1 Follow the instructions in "Before You Begin" on page 7. 2 Place the speakers on the palm-rest assembly and route the speakers cable through the routing guides. 3 Replace the two screws (one on each side) that secure the speakers to the palm-rest assembly.

  • Page 65: Display

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
  • Page 66 4 Turn the palm-rest assembly over. 5 Lift the display hinge covers off the palm-rest assembly. Display...

  • Page 67: Replacing The Display Hinge Covers

    display hinge covers (2) Replacing the Display Hinge Covers 1 Follow the instructions in "Before You Begin" on page 7. 2 Align the tabs on the display hinge covers with the slots on the palm-rest assembly and snap the display hinge covers into place. 3 Replace the system board (see "Replacing the System Board"...

  • Page 68: Display Assembly

    Display Assembly Removing the Display Assembly 1 Follow the instructions in "Before You Begin" on page 7. 2 Remove the display hinge covers (see "Removing the Display Hinge Covers" on page 65). 3 Remove the two screws that secure the display assembly to the palm-rest assembly.

  • Page 69: Replacing The Display Assembly

    5 Remove the four screws (two on each side) that secure the display assembly to the palm-rest assembly. 6 Slide and lift the display assembly away from the palm-rest assembly. palm-rest assembly display assembly screws (4) Replacing the Display Assembly 1 Follow the instructions in "Before You Begin"...
  • Page 70 4 Carefully route the antenna cables, ambient-light-sensor cable, display cable, and camera cable towards the bottom of the computer. 5 Replace the two screws that secure the display assembly to the palm-rest assembly. 6 Replace the display hinge covers (see "Replacing the Display Hinge Covers"...

  • Page 71: Palm-Rest Assembly

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 72: Replacing The Palm-Rest Assembly

    Replacing the Palm-Rest Assembly 1 Follow the instructions in "Before You Begin" on page 7. 2 Replace the display assembly (see "Replacing the Display Assembly" on page 69). 3 Replace the hall-sensor board (see "Replacing the Hall-Sensor Board" on page 37). 4 Replace the display-converter board (see "Replacing the Display-Converter Board"...

  • Page 73: Flashing The Bios

    The BIOS may require flashing when an update is available or when replacing the system board. To flash the BIOS: 1 Turn on the computer. 2 Go to support.dell.com/support/downloads. 3 Locate the BIOS update file for your computer: NOTE: The Service Tag for your computer is located on a label at the bottom of your computer.
  • Page 74 6 Click Save to save the file on your desktop. The file downloads to your desktop. 7 Click Close if the Download Complete window appears.  The file icon appears on your desktop and is titled the same as the downloaded BIOS update file.

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