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Lenovo IdeaCentre Q100 Hardware Maintenance Manual
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Lenovo IdeaCentre Q100 Hardware Maintenance Manual

Lenovo IdeaCentre Q100 Hardware Maintenance Manual

Lenovo ideacentre q100-q110 hardware maintenance manual
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See also: Reference Manual , User Manual
Contents
Chapter 1. About this manual ................................................ 1
Chapter 2. Safety information ................................................ 4
Chapter 3. General information ...........................................12
Chapter 4. General Checkout ...............................................13
Chapter 5. Using the Setup Utility ......................................16
Important Safety Information ...................................................................... 1
Using eSupport .................................................................................................... 2
General safety ....................................................................................................... 4
Electrical safety .................................................................................................... 5
Safety inspection guide ................................................................................... 7
Grounding requirements ............................................................................... 8
Safety notices ........................................................................................................ 9
Specifications ..................................................................................................... 12
Problem determination tips ...................................................................... 14
Starting the Setup Utility program ......................................................... 16
Viewing and changing settings ................................................................ 16
Selecting a startup device ........................................................................... 17
Exiting from the Setup Utility program ................................................ 18
Contents
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Summary of Contents for Lenovo IdeaCentre Q100

  • Page 1: Table Of Contents

    Contents Contents Chapter 1. About this manual ..........1 Important Safety Information ..............1 Using eSupport ....................2 Important information about replacing RoHS compliant FRUs .. 2 Chapter 2. Safety information ..........4 General safety ....................... 4 Electrical safety ....................5 Safety inspection guide ...................
  • Page 2 Hardware Maintenance Manual Chapter 6. Symptom-to-FRU Index........19 Hard disk drive boot error ................19 Power Supply Problems ................20 POST error codes ..................... 20 Undetermined problems ................22 Chapter 7. Locations ...............23 Locating components and connectors ..........23 Chapter 8. Replacing hardware ...........27 Removing the computer cover ..............

  • Page 3: Chapter 1. About This Manual

    IdeaCentre Q computers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo computer products. Before servicing a Lenovo product, be sure to read the Safety Information. This manual includes a complete FRU part number listing for each machine type and model listed on the cover.

  • Page 4: Using Esupport

    Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts.
  • Page 5 Chapter 1. About this manual implementation date and expects its suppliers to be ready to support Lenovo’s requirements and schedule. Products sold in 2005, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts.

  • Page 6: Chapter 2. Safety Information

    Hardware Maintenance Manual Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: • Observe good housekeeping in the area of the machines during and after maintenance.

  • Page 7: Electrical Safety

    Chapter 2. Safety information • Wear safety glasses when you are: hammering, drilling soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes. • After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective.
  • Page 8 Hardware Maintenance Manual • If you need to work on a machine that has exposed electrical circuits, observe the following precautions: – Ensure that another person, familiar with the power-off controls, is near you. Remember: Another person must be there to switch off the power, if necessary.

  • Page 9: Safety Inspection Guide

    Chapter 2. Safety information Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury.

  • Page 10: Handling Electrostatic Discharge-Sensitive Devices

    Hardware Maintenance Manual Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.

  • Page 11: Safety Notices

    Chapter 2. Safety information Safety notices The caution and danger safety notices in this section are provided in the the language of English. DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
  • Page 12 Hardware Maintenance Manual CAUTION: When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
  • Page 13 Chapter 2. Safety information CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

  • Page 14: Chapter 3. General Information

    This chapter provides general information that applies to all machine types supported by this publication. Specifications This section lists the physical specifications for your computer. Type Lenovo IdeaCentre Q This section lists the physical specifications. Environment Air temperature: Operating: 10° to 35°C Transit: -20°C to 60°C...

  • Page 15: Chapter 4. General Checkout

    Chapter 4. General Checkout General Checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive.

  • Page 16: Problem Determination Tips

    Hardware Maintenance Manual 5. Power-on the computer. • Look for displayed error codes • Listen for beep codes • Look for readable instructions or a main menu on the display. If you did not receive the correct response, proceed to step 6. If you do receive the correct response, proceed to step 7. 6. Look at the following conditions and follow the instructions: •...
  • Page 17 Chapter 4. General Checkout Comparing the configuration and software set-up between “working and non-working” systems will often lead to problem resolution.

  • Page 18: Chapter 5. Using The Setup Utility

    Hardware Maintenance Manual Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1.

  • Page 19: Selecting A Startup Device

    Chapter 5. Using the Setup Utility Selecting a startup device If your computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use one of the following procedures to select a startup device. Selecting a temporary startup device Use this procedure to startup from any boot device.

  • Page 20: Exiting From The Setup Utility Program

    Hardware Maintenance Manual Exiting from the Setup Utility program When you finish viewing or changing settings, press Esc to return to the Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save changes and Exit before you exit.

  • Page 21: Chapter 6. Symptom-To-Fru Index

    Chapter 6. Symptom-to-FRU Index Symptom-to-FRU Index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 4, “General Checkout, ” on page 13. This index can also be used to help you decide which FRUs to have available when servicing a computer.

  • Page 22: Power Supply Problems

    Hardware Maintenance Manual Error FRU/Action The boot sector on the start-up The drive must be formatted do the drive is corrupted. following: 1. Attempt to back-up the data on the failing hard disk drive. 2. Using the operating systems programs format the hard disk drive.
  • Page 23 Chapter 6. Symptom-to-FRU Index POST Error Message Description/Action CMOS Date/Time Not Set The CMOS Date and/or Time are invalid. This error can be resolved by readjusting the system time in Phenix BIOS Setup. CMOS Battery Low The CMOS battery is no longer functional.

  • Page 24: Undetermined Problems

    Hardware Maintenance Manual Undetermined problems If this computer has a parallel ATA hard disk drive, make sure that the hard disk drive is jumpered as a master and the optical drive is jumpered as a slave. 1. Power-off the computer. 2.

  • Page 25: Chapter 7. Locations

    Chapter 7. Replacing hardware Locations This section provides illustrations to help locate the various connectors, controls and components of the computer. To remove the computer cover, “refer to Removing the computer cover” . Locating components and connectors The following illustrations will help you to locate the various components and connectors in your computer.

  • Page 26: Identifying Parts On The System Board

    Hardware Maintenance Manual HDMI-io-bracket CPU FAN IPP7A-HDMI-MB Rear cover assy Mount bracket assy Stand assy Front cover assy Hard disk drive DIMM HDD BRACKET D-SUB-io-bracket HEAT SINK D-SUB-MB Rear cover assy Mount bracket assy Stand assy Identifying parts on the system board The system board (sometimes called the planar or motherboard) is the main circuit board in your computer.
  • Page 27 Chapter 7. Replacing hardware The following illustration shows the locations of parts on the system board. Memory slot CPU socket Power switch USB connector (2) Headphone connector Microphone connector HDD SATA and power socket Audio line-out port Power connector Ethernet connector USB connectors (4) On-board VGA connector (Selected models only)
  • Page 28 Hardware Maintenance Manual CPU socket CPU fan cable connector Memory slot Power switch USB connectors(2) Headphone connector Microphone connector HDD SATA and power socket Battery cable connector Audio line-out port Power connector Ethernet connector USB connectors(4) HDMI connector (Selected models only)

  • Page 29: Chapter 8. Replacing Hardware

    Chapter 7. Replacing hardware Replacing hardware Removing the computer cover Attention: Turn off the computer and wait 3 to 5 minutes to let the computer cool before removing the computer cover. To remove the computer cover: 1. Remove any media (diskettes, CDs, or memory cards) from the drives, shut down your operating system, turn off all attached devices, and the computer.
  • Page 30 Hardware Maintenance Manual 5. Place the computer upside down on a flat surface.

  • Page 31: Replacing A Memory Module

    Chapter 7. Replacing hardware 6. Remove the six screws that secure the system cover to the chassis. 7. Remove the system cover. Replacing a memory module To remove the memory module: 1. Remove the computer cover. Refer to Removing the computer cover . 2.
  • Page 32 Hardware Maintenance Manual 4. Push out the latches on both sides of the memory socket to release the memory module. 5. Gently pull the memory module upward to remove it from its socket.

  • Page 33: Replacing The Cpu Heat Sink

    Chapter 7. Replacing hardware 6. Align and then insert the new memory module into socket and push down on the top edge of the memory module. Make sure the latches lock the memory module in place. 7. Past back the three short pads on the new memory. 8.
  • Page 34 Hardware Maintenance Manual 4. Pull the CPU heat sink out from the CPU.

  • Page 35: Replacing The Hard Disk Drive

    Chapter 7. Replacing hardware 5. Place the CPU heat sink upside down on a flat surface to prevent thermal grease from contaminating other components. Note Wipe off the thermal grease from both the heat sink and CPU using an alcohol pad. 6.
  • Page 36 Hardware Maintenance Manual 3. Remove the four screws that secure the drive carrier to the chassis. 4. Pull the drive carrier up and slide it out of the chassis.

  • Page 37: Replacing The Mother Board

    Chapter 7. Replacing hardware 5. Remove the four screws that secure the hard disk drive to the drive carrier. 6. Slide the hard disk drive out of the drive carrier. 7. Install the new hard disk drive. (1) Insert the new hard disk drive into the drive carrier. (2) Screw in the four screws on the drive carrier.
  • Page 38 Hardware Maintenance Manual 7. Pull the metal bracket up and slide it out of the chassis. 8. Remove the other two screws that secure the mother board to the chassis.

  • Page 39: Replacing The Keyboard And Mouse

    Chapter 7. Replacing hardware 9. Pull the motherboard out of the chassis. 10. Place the new motherboard into the chassis, aligning the screw holes in the motherboard with the mounting holes in the chassis. 11. Screw the two screws on the new motherboard back in. 12.

  • Page 40: Replacing The Power Cable Or Power Adapter

    Hardware Maintenance Manual Note: Your keyboard and mouse might be connected to the USB port at either the front or rear of the computer. 4. Disconnect the old keyboard or mouse cable from the computer and connect the new keyboard or mouse cable to the same port. Replacing the power cable or power adapter To replace the power cable and power adapter: 1.

  • Page 41: Replacing The Remote Control

    Replacing the remote control Note: Remove the batteries from a non-working remote control before you return it to Lenovo for a replacement. Completing the installation After replacing the parts, you need to close the computer cover and reconnect the cables, including telephone lines and power cables. Also, depending on the part that was replaced, you might need to confirm the updated information in the Setup Utility program.

  • Page 42: Chapter 9. Additional Service Information

    Hardware Maintenance Manual Additional Service Information This chapter provides additional information that the service representative might find helpful. Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control...

  • Page 43: Appendix. Statement

    Thank you for using Lenovo products. Carefully read all of the documents shipped with your computer before you install and use the product for the first time. Lenovo will not assume responsibility for damage that results from failure to operate the product according to the instructions and requirements described in the manuals included with your computer.
  • Page 44 Advanced Micro Devices, Inc. in the United States and/or other jurisdictions. The table above includes the logo and registered trademarks of Lenovo and its partners. Other registered trademarks mentioned in any or all of the manuals included with your computer belong to the specific company respectively.

This manual is also suitable for:

Ideacentre q110

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