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Important: • Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. • Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges.
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup. c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. • Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap.
UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System disassembly and reassembly videos that show the FRU removal or replacement procedures for the Lenovo authorized service technicians are available at: http://www.lenovoservicetraining.com/ion/ Strategy for replacing FRUs Before replacing parts: Ensure that all software fixes, drivers, and UEFI BIOS downloads are installed before you replace any FRUs listed in this manual.
Dynamic Configure To Order (CTO) This provides the ability for a customer to configure a Lenovo solution from an eSite, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label, Product Entitlement Warehouse (PEW), and eSupport will load these products as the 4-digit MT and 3-digit model, where model = “CTO”...
• eSupport can be used to view the list of key commodities built in a particular machine serial (this is the same record found in PEW). • eSupport can be accessed at: http://www.lenovo.com/support. • To view the key commodities, do the following: 1.
This chapter presents following information: • “What to do first” on page 23 • “Checkout guide” on page 24 – “Lenovo Solution Center” on page 24 – “Quick test programs” on page 24 – “UEFI diagnostic program” on page 25 –...
It also can be downloaded from http://www.lenovo.com/diags. To run the Lenovo Solution Center program, click Start ➙ Control Panel ➙ System and Security ➙ Lenovo - System Health and Diagnostics, and then follow the instructions on the screen.
F12 key. 3. Press the Tab key to switch to the Application Menu window. 4. Use the arrow keys to select Lenovo Diagnostics and then press Enter. The main screen of the UEFI diagnostic program is displayed.
3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device. To use the diagnostic medium you have created, do the following: 1. Attach the USB device to the computer. 2. Turn on the computer. If the computer cannot be turned on, go to “Power system checkout” on page 26, and check the power sources.
Note: Noise from the ac power adapter does not always indicate a defect. Checking operational charging To check whether the battery charges correctly during operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. Perform operational charging.
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3. Remove the battery pack (see “1010 Battery pack” on page 56). 4. Remove the backup battery (see “1100 Thermal fan assembly ” on page 72). 5. Measure the voltage of the backup battery. See the following illustration. Wire Voltage (V dc) +2.5 to +3.2 Black Ground...
For information on which discs to order, see http://www.lenovo.com/serviceparts-lookup. To install the factory contents by using Product Recovery discs, do the following: Note: Recovery takes several hours.
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The recovery disc set consists of the user instructions and the following set of DVDs to restore the computer to the original factory configuration. ® • Operating System Recovery Disc (one disc): This disc restores the Microsoft Windows operating system. Use this disc to start the recovery process.
If a master hard disk password has been set, it can be used to access the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user hard disk password or the master hard disk password, or to recover data from the hard disk drive.
Attention: If User only mode is selected and the user hard disk password has been forgotten and cannot be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
To put the computer into screen blank mode, do the following: 1. Right-click the Power Manager Battery Gauge in the task bar. 2. Select Power off display (keep current power plan). To end screen blank mode and resume normal operation, press any key. Sleep mode When the computer enters sleep mode, the following events occur in addition to what occurs in screen blank mode:...
When the power is turned on, the computer returns from hibernation mode and resumes operation. The hibernation file in the boot record on the hard disk drive is read, and system status is restored from the hard disk drive. Symptom-to-FRU index This section contains following information: •...
2. Thermal grease. 3. System board. This system does not support batteries that are not Replace the battery with the correct Lenovo battery for genuine Lenovo-made or authorized. The system will this computer. If you still see the same error message, continue to boot, but may not charge unauthorized contact Lenovo service to have the computer serviced.
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
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7. If the problem remains, replace the following FRUs one at a time (do not replace a nondefective FRU): a. System board b. LCD assembly Chapter 4 Related service information...
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Table 5. Status indicators (continued) Indicator Meaning System status indicator The illuminated dot in the ThinkPad logo on the outer lid of the computer and on the palm rest works as a system status indicator: it shows whether the computer is in sleep, hibernation, or normal mode.
Rear view System status indicator RJ45 Ethernet connector Media card reader slot Fan louvers USB 3.0 connectors Security keyhole : For the description of the system status indicator, see Chapter 5 “Status indicators” on page 39. Bottom view Battery pack Bottom cover Battery pack latches Build-in stereo speakers...
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CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs and CRUs Table 7. Major FRUs and CRUs FRU descriptions Self-service CRU Optional service CRU LCD unit Keyboard bezel assembly Power button sub card VGA sub card Hardware Maintenance Manual...
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Table 7. Major FRUs and CRUs (continued) FRU descriptions Self-service CRU Optional service CRU Battery pack Base cover assembly DC-in sub card DC-in cable Backup battery Hard disk drive (on some models) Solid-state drive (on some models) Bottom cover Memory module Wireless WAN card (on some models) mSATA solid-state drive (on some models) Wireless LAN card...
Table 8. LCD FRUs and CRUs (continued) FRU descriptions Self-service CRU Optional service CRU LCD cable assembly LCD panel Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to http://www.lenovo.com/serviceparts-lookup. Chapter 7 Locations...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support.
If you replace the system board, you must restore the serial number of the system unit to its original value. Before replacing the system board, save the original serial number by doing the following: 1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later, and restart the computer.
When you replace the system board, you must set the UUID on the new system board by doing the following: 1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later, and restart the computer. 2. From the main menu, select 4. Assign UUID. A new UUID is created and written. If a valid UUID already exists, it is not overwritten.
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support.
The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed in the computer, the customer should download this program before a non-physically damaged battery pack is replaced. Note that a physically damaged battery pack is not covered by the warranty.
Unlock the left battery latch . Hold the right battery latch to the unlocked position, and then remove the battery pack When installing: Install the battery pack in the slot. Ensure that the left battery latch is in the locked position. 1020 Bottom cover For access, remove this FRU: •...
When installing: Note: If only one memory module is to be installed on the computer you are servicing, the memory module must be installed in the lower slot ( ), but not in the upper slot ( Insert the notched end of the memory module into the slot. Press the memory module firmly, and pivot it until it snaps into place.
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Removal steps of hard disk drive or solid-state drive Step Screw (quantity) Color Torque M2 × 3.5 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the hard disk drive or solid-state drive is attached firmly. Hardware Maintenance Manual...
Removal steps of bracket Step Screw (quantity) Color Torque M3 × 2.8 mm, flat-head, nylon-coated (4) Black 0.392 Nm (4 kgf-cm) 1050 PCI Express Mini Card for wireless LAN For access, remove these FRUs in order: • “1010 Battery pack” on page 56 •...
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Removal steps of PCI Express Mini Card for wireless LAN In step , unplug the connectors by using the antenna RF connector or pick the connectors with your fingers and gently unplug them in the direction of the arrows. Torque Step Screw (quantity) Color...
When installing: Plug the black cable into the connector marked MAIN or M, and the gray cable into the connector marked AUX or A on the card. 1060 PCI Express Half Mini Card for wireless WAN or mSATA solid-state drive For access, remove these FRUs in order: •...
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Removal steps of PCI Express Half Mini Card for wireless WAN In step , unplug the connectors by using the antenna RF connector or pick the connectors with your fingers and gently unplug them in the direction of the arrows. Torque Step Screw (quantity)
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• Before removing the drive, have the user make a backup copy of all the information on it if possible. • Never remove the drive while the computer is operating or in suspend mode. • After installation of a new drive, go to http://www.lenovo.com/support for instructions on configuring the drive.
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Step Screw (quantity) Color Torque M2 × 3.5 mm, small-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) Hardware Maintenance Manual...
1070 Backup battery 1070 Backup batery For access, remove these FRUs in order: • “1010 Battery pack” on page 56 • “1020 Bottom cover” on page 57 Removal steps of backup battery DANGER Use only the authorized battery specified for your computer. Any other battery could ignite or explode.
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Removal steps of keyboard When installing: Ensure that the screws are fastened and the keyboard is secured. Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 6 mm, flat-head, nylon-coated (2) (1.85 kgf-cm) Hardware Maintenance Manual...
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When installing: Ensure that the keyboard connectors are attached firmly. When installing: Attach the keyboard so that the keyboard is under the frame. When the front edge of the keyboard is housed firmly, gently press the keys with your palms to slide the keyboard toward you until it snaps into position.
1090 Keyboard bezel assembly and power button sub card For access, remove these FRUs in order: • “1010 Battery pack” on page 56 • “1020 Bottom cover” on page 57 • “1080 Keyboard” on page 67 Removal steps of keyboard bezel Torque Step Screw (quantity)
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Step Screw (quantity) Color Torque M2 × 6 mm, big-head, nylon-coated (5) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the connectors are attached firmly. Chapter 9 Removing or replacing a FRU...
In step , release the keyboard bezel from the frame using a plastic pry tool. Then remove the keyboard bezel in the direction shown by the arrows. Removal steps of power button sub card Torque Step Screw (quantity) Color M2 × 3.5 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm)
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When installing: • Before you attach the thermal pipes to the computer, apply thermal grease, at an amount of 0.2 grams, on the part marked as shown in the following illustrations. Either too much or too less application of grease can cause a thermal problem due to imperfect contact with a component. •...
For models that have an integrated graphics card: 1110 Microprocessor 1110 Microprocessor • “1010 Battery pack” on page 56 • “1020 Bottom cover” on page 57 • “1040 Hard disk drive or solid-state drive” on page 59 • “1050 PCI Express Mini Card for wireless LAN” on page 61 •...
When installing: Place the microprocessor above the microprocessor socket, and then rotate the head of the screw in the direction shown by the arrow to secure the microprocessor. 1120 System board assembly and VGA sub card Important notices for handling the system board: When handling the system board, bear the following in mind: •...
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The following components soldered on the top side of the system board are extremely sensitive. When you service the system board, avoid any kind of rough handling. Microprocessor Graphics Processing Unit (GPU) Removal steps of system board assembly Step Screw (quantity) Color Torque M2 ×...
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When installing: Ensure that the connectors are attached firmly to the system board. Chapter 9 Removing or replacing a FRU...
Removal steps of VGA sub card When installing: Ensure that the cables are attached to the cable guides firmly. 1130 Speaker assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 56 • “1020 Bottom cover” on page 57 •...
• “1110 Microprocessor” on page 74 • “1120 System board assembly and VGA sub card” on page 75 Removal steps of speaker assembly Step Screw (quantity) Color Torque M2 × 3.5 mm, flat-head, nylon-coated (3) Black 0.181 Nm (1.85 kgf-cm) Black 0.181 Nm M2 ×...
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• “1010 Battery pack” on page 56 • “1020 Bottom cover” on page 57 • “1040 Hard disk drive or solid-state drive” on page 59 • “1050 PCI Express Mini Card for wireless LAN” on page 61 • “1060 PCI Express Half Mini Card for wireless WAN or mSATA solid-state drive” on page 63 •...
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When installing: • Ensure that the cables are attached to the cable guides firmly. • When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Step Screw (quantity) Color...
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Removal steps of DC-in cable Step Screw (quantity) Color Torque Black 0.392 Nm M2 × 3.5 mm, flat-head, nylon-coated (1) (4 kgf-cm) M2.5 × 6 mm, flat-head, nylon-coated (1) Black 0.392 Nm (4 kgf-cm) Hardware Maintenance Manual...
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Applying labels to the base cover: The new base cover FRU is shipped with a kit containing labels of several kinds. The following illustrations show the location of each label. Chapter 9 Removing or replacing a FRU...
Note: If the Windows Certificate of Authentication (COA) label is attached to a part that is replaced, return the old part with the label attached to the customer, or provide a letter to the customer stating what the label was originally on the computer and what the label part number, serial number, and product key were. When you replace the base cover, apply the following labels: System label FCC label...
Removal steps of LCD bezel assembly Torque Step Screw (quantity) Color M2.5 × 4.5 mm, flat-head, nylon-coated (4) Black 0.392 Nm (4 kgf-cm) When installing: Ensure that all the latches are attached firmly. Then secure the bezel with the screws. 2020 LCD panel and hinges For access, remove these FRUs in order: •...
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Important notices on handling the LCD panel: The LCD panel and the peripheral parts used in this product are very sensitive. Improper handling of the LCD panel can cause damage to the parts, and might cause a system malfunction such as a missing dot, missing line, or pixel problems.
Removal steps of hinges Step Screw (quantity) Color Torque Black 0.181 Nm M2 x 3.5 mm, flat-head, nylon-coated (2) (1.85 kgf-cm) 2030 Integrated camera For access, remove these FRUs in order: • “1010 Battery pack” on page 56 • “1020 Bottom cover” on page 57 •...
Removal steps of integrated camera When installing: Ensure that the connector is attached firmly. 2040 Microphone For access, remove these FRUs in order: • “1010 Battery pack” on page 56 • “1020 Bottom cover” on page 57 • “1040 Hard disk drive or solid-state drive” on page 59 •...
Removal steps of microphone When installing: Ensure that the connector is attached firmly. 2050 LCD cable assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 56 • “1020 Bottom cover” on page 57 • “1040 Hard disk drive or solid-state drive” on page 59 •...
Removal steps of LCD cable assembly When installing: Ensure that the connectors are attached firmly. 2060 Wireless antenna assembly and LCD rear cover assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 56 • “1020 Bottom cover” on page 57 •...
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• “2030 Integrated camera” on page 87 • “2040 Microphone” on page 88 • “2050 LCD cable assembly” on page 89 Removal steps of wireless LAN antenna assembly, wireless WAN antenna assembly, and LCD rear cover assembly Release the antenna cables from the cable guides of the LCD rear cover assembly. Chapter 9 Removing or replacing a FRU...
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Cable routing: When you install the antenna assembly, route the cables as shown in the following illustration. As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Wireless LAN MAIN antenna (gray) Wireless WAN MAIN antenna (red) Wireless WAN AUX antenna (blue)
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Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo ThinkPad TrackPoint UltraNav Microsoft and Windows are trademarks of the Microsoft group of companies. Other company, product, or service names may be the trademarks or service marks of others.
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Part Number: 0B48819 Printed in China (1P) P/N: 0B48819 *1P0B48819*...