Page 1: User Guide
ThinkCentre User Guide Machine Types: 1996, 1997, 2002, 2010, 2208, 2209, 2221, 2224, 2226, and 2227...
Page 2 “Important safety information” on page v and Appendix A “Notices” on page 109. Third Edition (June 2012) © Copyright Lenovo 2011, 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Page 3: Table Of Contents
Software overview ....Configuring the fingerprint reader ..Software provided by Lenovo ..Using and understanding firewalls ..
Page 4 ....Lenovo Welcome ... . Enabling ErP compliance mode ..
Page 6 ThinkCentre User Guide...
Page 7: Important Safety Information
® Document Format (PDF) version from the Lenovo Support Web site at http://www.lenovo.com/support. The Lenovo Support Web site also provides the ThinkCentre Safety and Warranty Guide and this ThinkCentre User Guide in additional languages. Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation.
Page 8: Power Cords And Power Adapters
or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...
Page 9: Plugs And Outlets
Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2011, 2012...
Page 10: Operating Environment
For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. •...
Page 11: Laser Compliance Statement
Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2011, 2012...
Page 12 ThinkCentre User Guide...
Page 13: Chapter 1. Product Overview
Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
Page 14 Connectivity • 100/1000 Mbps integrated Ethernet controller • PCI Express Fax modem (some models) System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer, including processor type, installation date, attached printers and other peripherals, power sources, and maintenance history.
Page 15 The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
Page 16: Specifications
Lenovo. Software provided by Lenovo The following software programs are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer. Software programs provided with your computer might vary depending on your computer model type and preinstalled operating system.
Page 17: Lenovo Solution Center
To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. The following table lists the programs that you can access from the Lenovo ThinkVantage Tools program. To access a program, double-click the corresponding icon.
Page 18: Product Recovery
The ThinkVantage Password Manager program automatically captures and fills in authentication information for Windows applications and Web sites. Notes: If the Password Vault icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the ThinkVantage Password Manager program manually before enabling its features. To install the ThinkVantage Password Manager program, do the following: 1.
Page 19: Adobe Reader
The Adobe Reader program is a tool used to view, print, and search PDF documents. Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses. Lenovo provides a full version of antivirus software on your hard disk drive with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus program updates.
Page 20: Locating Connectors, Controls, And Indicators On The Front Of Your Computer
Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, control, and indicator locations” on page 8 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1. Front connector, control, and indicator locations Optical drive eject/close button USB connector (USB port 2) Power switch...
Page 21: Locating Connectors On The Rear Of Your Computer
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 9 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
Page 22 Connector Description DisplayPort connector Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector. Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable.
Page 23: Locating Components
Locating components Figure 3 “Component locations” on page 11 shows the locations of the various components in your computer. To open the computer cover, see “Opening the computer cover” on page 28. Figure 3. Component locations Heat sink and fan assembly System fan Microprocessor Internal speaker (installed in some models)
Page 24: Locating Parts On The System Board
Locating parts on the system board Figure 4 “System board part locations” on page 12 shows the locations of the parts on the system board. Figure 4. System board part locations Microprocessor Front panel connector (for connecting LED indicators and power switch) Microprocessor fan connector Front USB connector 1 (for connecting USB ports 1 and 2...
Page 25: Locating Internal Drives
Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on. Your computer comes with the following factory-installed drives: •...
Page 26: Machine Type And Model Label
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
Page 27: Chapter 2. Using Your Computer
“Creating recovery media” on page 65. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service”...
Page 28: Using A Fingerprint Reader
“Fingerprint Software” on page 5. To open the ThinkVantage Fingerprint Software program and use the fingerprint reader, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Fingerprint Reader. Follow the instructions on the screen. For additional information, refer to the ThinkVantage Fingerprint Software help system.
Page 29: Setting The Volume From The Desktop
Optionally, you can connect a set of powered stereo speakers to the audio line-out connector to enjoy better sound with multimedia applications. Setting the volume from the desktop The desktop volume control is accessible through the volume icon in the taskbar, which is located at the bottom-right corner of the Windows desktop.
Page 30: Playing A Cd Or Dvd
If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do the following: 1. Click Start ➙ All Programs ➙ Corel DVD MovieFactory Lenovo Edition. 2. Follow the instructions on the screen.
Page 31: Chapter 3. You And Your Computer
The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
Page 32: Glare And Lighting
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body.
Page 33: Register Your Computer With Lenovo
Registering your computer also enables Lenovo to notify you about possible technical information and upgrades. When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
Page 34 For power cord information and part numbers, go to: http://www.lenovo.com/powercordnotice ThinkCentre User Guide...
Page 35: Chapter 4. Security
Your computer is able to log in to the operating system without keyboard or mouse connected. • Trusted Platform Module (TPM) Trusted Platform Module is a secure cryptoprocessor that can store cryptographic keys that protect information stored in your computer. © Copyright Lenovo 2011, 2012...
Page 36: Attaching An Integrated Cable Lock
The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order an integrated cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 7.
Page 37: Windows Passwords
Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
Page 38 For more information about how to use your antivirus software, refer to the help system of your antivirus software. ThinkCentre User Guide...
Page 39: Chapter 5. Installing Or Replacing Hardware
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
Page 40: Opening The Computer Cover
Opening the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to open the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover.
Page 41 2. Open the computer cover. See “Opening the computer cover” on page 28. 3. Remove the front bezel by releasing the three plastic tabs on the top of the front bezel and pivoting the front bezel outward to remove it from the computer. Figure 9.
Page 42: Accessing The System Board Components And Drives
4. To reinstall the front bezel, align the other three plastic tabs on the bottom of the front bezel with the corresponding holes in the chassis, then pivot the front bezel inward until it snaps into position. Figure 10. Reinstalling the front bezel What to do next: •...
Page 43: Installing Or Replacing A Memory Module
Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to install or replace a memory module. Your computer has four slots for installing or replacing DDR3 UDIMMs that provide up to a maximum of 16 GB system memory.
Page 44: Installing Or Replacing A Pci Card
• If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 12. Opening the retaining clips 10. Position the new memory module over the memory slot. Make sure that the notch on the memory module aligns correctly with the slot key on the system board.
Page 45 2. Open the computer cover. See “Opening the computer cover” on page 28. 3. Rotate the PCI card retainer to the open position. 4. Depending on whether you are installing or replacing a PCI card, do one of the following: •...
Page 46: Installing Or Replacing The Card Reader
5. Remove the new PCI card from its static-protective package. 6. Install the new card into the appropriate card slot on the system board and rotate the card retainer to the closed position. See “Locating parts on the system board” on page 12. Figure 15.
Page 47 4. Locate the card reader drive bay. See “Locating internal drives” on page 13. Note: You might have to remove the metal cover of the card reader drive bay. 5. Install the new card reader into the card reader bracket. Then install the two screws to secure the card reader to the bracket.
Page 48 7. Install the screw to secure the card reader bracket to the chassis. Figure 17. Installing the screw that secures the card reader 8. Pivot the optical drive bay upward and connect the card reader cable to one of the USB connectors on the system board.
Page 49: Replacing The Card Reader
Replacing the card reader To replace the card reader, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
Page 50 9. Install the card reader bracket to the chassis. Then push the bracket to the left to align the screw hole in the bracket with the corresponding hole in the chassis. Figure 20. Installing the card reader ThinkCentre User Guide...
Page 51: Replacing The Battery
10. Install the screw to secure the card reader bracket to the chassis. Figure 21. Installing the screw that secures the card reader 11. Pivot the optical drive bay upward and reconnect the card reader cable to one of the USB connectors on the system board.
Page 52: Replacing The Hard Disk Drive
To replace the battery, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Open the computer cover. See “Opening the computer cover” on page 28. 3. Locate the battery. See “Locating parts on the system board” on page 12. 4.
Page 53 4. Pull on the handle of the hard disk drive bracket as shown and then lift the hard disk drive bracket up from the optical drive bay. Figure 24. Removing the hard disk drive 5. Disconnect the signal cable and the power cable from the hard disk drive to completely remove the hard disk drive from the chassis.
Page 54 7. To install a new hard disk drive into the bracket, flex the bracket and align pin , pin , pin , and pin on the bracket with the corresponding holes in the hard disk drive. Important: Do not touch the circuit board on the bottom of the hard disk drive.
Page 55: Replacing The Optical Drive
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 64. Replacing the optical drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
Page 56 7. Press the optical drive lock and slide the optical drive out of the rear of the drive bay assembly. Figure 28. Removing the old optical drive 8. Install the optical drive retainer on the side of the new optical drive. Figure 29.
Page 57: Replacing The Heat Sink And Fan Assembly
9. Slide the new optical drive into the drive bay until it snaps into position. Figure 30. Installing a new optical drive 10. Connect the signal cable and the power cable to the rear of the optical drive. What to do next: •...
Page 58 3. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board. See “Locating parts on the system board” on page 12. 4. Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a.
Page 59 6. Remove the two screws that secure the heat sink fan duct. Then remove the heat sink fan duct from the failing heat sink and fan assembly. Figure 32. Removing the heat sink fan duct 7. Place the new heat sink and fan assembly on the system board so that the four screws are aligned with the corresponding holes in the system board.
Page 60: Replacing The Power Supply Assembly
10. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until the two screw holes in the heat sink fan duct are aligned with those in the heat sink and fan assembly. Install the two screws to secure the heat sink fan duct.
Page 61 Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
Page 62 5. Remove the two screws that secure the heat sink fan duct, and then lift the heat sink fan duct out of the chassis. Figure 34. Removing the heat sink fan duct ThinkCentre User Guide...
Page 63 6. Pivot the optical drive upward and disconnect the power supply assembly cables from all drives and from power connectors on the system board. Figure 35. Power connectors on the system board Note: You might also need to release the power supply assembly cables from some cable clips or ties that secure the cables to the chassis.
Page 64 Then, install the three screws to secure the new power supply assembly in place. Note: Use only screws provided by Lenovo. Figure 37. Installing the power supply assembly 10.
Page 65: Replacing The Microprocessor
11. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until the two screw holes in the heat sink fan duct are aligned with those in the heat sink and fan assembly. Install the two screws to secure the heat sink fan duct.
Page 66 3. Locate the system board and disconnect all cables connected to the system board. See “Locating parts on the system board” on page 12. 4. Remove the heat sink and fan assembly with the fan duct. See “Replacing the heat sink and fan assembly”...
Page 67 b. Note the orientation of the microprocessor in the socket. You can look for the small triangle on one corner of the microprocessor. This is important when installing the new microprocessor on the system board. c. Touch only the edges of the microprocessor. Do not touch the gold contacts on the bottom. d.
Page 68: Replacing The Front Audio And Usb Assembly
13. Reconnect all cables that were disconnected from the system board. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 64. Replacing the front audio and USB assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
Page 69: Replacing The System Fan
6. Remove the two screws that secure the front audio and USB assembly to its bracket. Then remove the failing front audio and USB assembly from the bracket. 7. Install a new front audio and USB assembly into the bracket and install the two screws to secure the front audio and USB assembly to the bracket.
Page 70 6. The system fan is attached to the chassis by four rubber mounts. Remove the system fan by cutting the rubber mounts and lifting the system fan out of the chassis. Note: The new system fan will have four new rubber mounts attached. Figure 43.
Page 71: Replacing The Internal Speaker
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 64. Replacing the internal speaker Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
Page 72 7. Remove the screw that secures the cover presence switch and remove the cover presence switch from the chassis. Figure 46. Removing the cover presence switch ThinkCentre User Guide...
Page 73 8. Push the internal speaker outward through the hole to disengage it from the two metal tabs on the chassis. Then, slide the internal speaker to the right to remove it from the chassis. Figure 47. Removing the internal speaker 9.
Page 74 Figure 48. Installing the new internal speaker 10. Reconnect the internal speaker cable to the system board. See “Locating parts on the system board” on page 12. 11. Position the cover presence switch so that the screw hole in the cover presence switch is aligned with the corresponding hole in the chassis.
Page 75: Replacing The Keyboard Or Mouse
12. Install the screw to secure the cover presence switch to the chassis. Figure 49. Reinstalling the cover presence switch 13. To reinstall the front bezel, align the three tabs on the front bezel with the corresponding holes in the chassis and pivot the front bezel inwards until it snaps into position.
Page 76: Completing The Parts Replacement
8. To update your configuration, see Chapter 7 “Using the Setup Utility program” on page 73. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
Page 77: Chapter 6. Recovery Information
Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.
Page 78: Using Recovery Media
To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media.
Page 79: Performing A Recovery Operation
To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 80: Creating And Using A Rescue Medium
This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 81: Reinstalling Preinstalled Applications And Device Drivers
Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory. 3. Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.
Page 82: Reinstalling Software Programs
• To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory.
Page 83 It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use. Chapter 6 Recovery information...
Page 84 ThinkCentre User Guide...
Page 85: Chapter 7. Using The Setup Utility Program
Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: • Power-On Password © Copyright Lenovo 2011, 2012...
Page 86: Password Considerations
• Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised.
Page 87: Erasing Lost Or Forgotten Passwords (Clearing Cmos)
2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters.
Page 88: Selecting A Startup Device
Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected, do one of the following to select the startup device you want. Selecting a temporary startup device Use this procedure to select a temporary startup device.
Page 89: Exiting The Setup Utility Program
1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ Automatic Power On, and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.
Page 90 ThinkCentre User Guide...
Page 91: Chapter 8. Updating System Programs
Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.
Page 92: Updating (Flashing) The Bios From Your Operating System
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.
Page 93: Chapter 9. Preventing Problems
Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.
Page 94: Cleaning And Maintenance
The System Update program is preinstalled on most Lenovo computers and is ready to run. The only prerequisite is an active Internet connection. You can start the program manually, or you can use the schedule feature to enable the program to search for updates automatically at specified intervals.
Page 95: Cleaning Your Computer
Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.
Page 96: Good Maintenance Practices
A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.
Page 97: Chapter 10. Troubleshooting And Diagnostics
Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkCentre Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...
Page 98: Troubleshooting Procedure
See Chapter 11 “Getting information, help, and service” on page 105 for more information. • If you are unable to run the diagnostic programs, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 105 for more information.
Page 99: Audio Problems
Select the problem your computer is experiencing from the following list: • “Audio problems” on page 87 • “CD problems” on page 88 • “DVD problems” on page 89 • “Intermittent problems” on page 91 • “Keyboard, mouse, or pointing device problems” on page 91 •...
Page 100: Cd Problems
• Verify that the audio device drivers are correctly installed. See Microsoft Windows help system for more information. If these actions do not correct the problem, run the diagnostic programs (see “Diagnostic programs” on page 101 for instructions). If you need technical assistance, see Chapter 11 “Getting information, help, and service”...
Page 101: Dvd Problems
Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the disc into the other drive. In some cases, only one of the drives is connected to the audio subsystem. •...
Page 102 • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the diagnostic programs (see “Diagnostic programs” on page 101 for instructions). If you need technical assistance, see Chapter 11 “Getting information, help, and service”...
Page 103: Intermittent Problems
• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the diagnostic programs (see “Diagnostic programs” on page 101 for instructions).
Page 104: Monitor Problems
The mouse or pointing device does not work Symptom: The mouse or pointing device does not work. Actions: • Verify that the mouse or pointing-device cable is securely attached to the correct connector on the computer. Depending on the type of mouse you have, the mouse cable will connect to either the mouse, serial, or USB connector.
Page 105 For information about the status lights and using the controls, refer to the documentation that comes with your monitor. Select your symptom from the following list: • “Wrong characters appear on the screen” on page 93 • “The monitor works when you turn on the computer, but goes blank after some period of computer inactivity”...
Page 106: Networking Problems
• The monitor might be operating in a low-refresh rate display mode. Set the monitor to the highest, noninterlaced refresh rate supported by your monitor and the video controller in your computer. Attention: Using a resolution or refresh rate that is not supported by your monitor might damage it. Check the documentation that comes with your monitor to verify the supported refresh rates.
Page 107 • “The adapter stops working for no apparent reason” on page 95 • “If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur” on page 96 • “If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps”...
Page 108: A Wireless Lan Problem
If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur Symptom: If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur.
Page 109: Option Problems
Bluetooth, a PIM item sent from the Windows 7 operating system might be saved as a file with the extension .contact. Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: •...
Page 110: Performance And Lockup Problems
Actions: • Verify that all option hardware and cable connections are secure. • If the option comes with its own test instructions, use those instructions to test the option. • If the failing option is a SCSI option, verify that: –...
Page 111: Printer Problems
2. Right-click your C drive entry and then click Properties. 3. Click Disk Cleanup. 4. Click Clean up system files. 5. Click the More Options tab. 6. In the Programs and Features area, click the Clean up button. 7. A list of installed applications is displayed. Select the application you want to remove. Click Uninstall/Change.
Page 112: Serial Port Problems
Note: Non-IEEE-approved printer signal cables might cause unpredictable problems. 1. Any device drivers and other software that came with the printer are correctly installed. 2. You have assigned the printer port correctly in your operating system, application program, or BIOS settings.
Page 113: Usb Problems
program. Help systems are typically accessible from a menu or button in the program, and frequently from the F1 key. • If you are having difficulty with the Windows operating system or one of its components, refer to the Windows help system. It is accessible from the Windows Start menu. •...
Page 114: Lenovo Solution Center
3. If you are unable to isolate and repair the problem yourself after running the programs, save and print the log files created by the programs. You will need the log files when you speak to a Lenovo technical support representative.
Page 115: Creating A Diagnostic Disc
1. Download a self-starting bootable CD/DVD image (known as an ISO image) of the diagnostic program from: http://www.lenovo.com/support 2. Use any CD/DVD burning software to create a diagnostic disc with the ISO image. Running the diagnostic program from a diagnostic disc This section provides instructions on how to run the diagnostic program from a diagnostic disc that you created.
Page 116 ThinkCentre User Guide...
Page 117: Chapter 11. Getting Information, Help, And Service
You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
Page 118: Lenovo Support Web Site
Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...
Page 119: Using Other Services
Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
Page 120 ThinkCentre User Guide...
Page 121: Appendix A. Notices
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 122: Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkCentre ThinkVantage Microsoft and Windows are trademarks of the Microsoft group of companies. AMD, AMD Athlon, AMD Phenom, AMD Sempron, and combinations thereof are trademarks of Advanced Micro Devices, Inc.
Page 123: Appendix B. Regulatory Information
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 124 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. ThinkCentre User Guide...
Page 125: Additional Regulatory Information
Depending on the configuration of your computer and the country or region where the computer was purchased, you might have received additional printed regulatory notices. All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides & Manuals.
Page 126 ThinkCentre User Guide...
Page 127: Appendix C. Weee And Recycling Information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling...
Page 128: Recycling Information For Brazil
If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
Page 129: Battery Recycling Information For The European Union
Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Appendix C. WEEE and recycling information...
Page 130 ThinkCentre User Guide...
Page 131: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)
(RoHS) China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Ukraine RoHS © Copyright Lenovo 2011, 2012...
Page 132: India Rohs
India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkCentre User Guide...
Page 134 POST/BIOS update failure software Lenovo Solution Center recovery Lenovo ThinkVantage Toolbox boot-block Lenovo ThinkVantage Tools operations, backup and Lenovo Welcome 5, 105 problems, solving...
Page 135 (flashing) the BIOS USB connector using a rescue medium, creating and diagnostic programs documentation other services passwords Setup Utility VGA monitor connector video subsystem viewing and changing settings warranty information workspace, backup and recovery © Copyright Lenovo 2011, 2012...
Page 136 ThinkCentre User Guide...
Page 138 Part Number: 0B07098 Printed in (1P) P/N: 0B07098 *1P0B07098*...

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Thinkcentre m77 1996 Thinkcentre m77 1997 Thinkcentre m77 2002 Thinkcentre m77 2010 Thinkcentre m77 2208 Thinkcentre m77 2209 ... Show all

Lenovo ThinkCentre M77 User Manual

Important Safety Information

Chapter 1. Product Overview

Chapter 2. Using Your Computer

Chapter 3. You and Your Computer

Chapter 4. Security

Chapter 5. Installing or Replacing Hardware

Chapter 6. Recovery Information

Chapter 7. Using the Setup Utility Program

Chapter 8. Updating System Programs

Chapter 9. Preventing Problems

Chapter 10. Troubleshooting and Diagnostics

Chapter 11. Getting Information, Help, and Service

Appendix A. Notices

Appendix B. Regulatory Information

Appendix C. WEEE and Recycling Information

Appendix D. Restriction of Hazardous Substances Directive (Rohs)

Index

Quick Links

User Guide

Troubleshooting

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Summary of Contents for Lenovo ThinkCentre M77

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Table of Contents