It is intended only for trained servicers who are familiar with Lenovo computer products. Before servicing a Lenovo product, be sure to read the Safety Information. See Chapter 2, “Safety information,” on page 3. The Symptom-to-FRU Index and Additional Service Information chapters are not specific to any machine type and are applicable to all Lenovo computers.
Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo’s requirements and schedule. Products sold in 2005, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts.
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Regularly inspect and maintain your electrical hand tools for safe operational condition. v Do not use worn or broken tools and testers. v Never assume that power has been disconnected from a circuit. First, check that it has been powered-off. Lenovo 3000 E100...
v Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. v Do not touch live electrical circuits with the reflective surface of a plastic dental mirror.
– Use the round ground-prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician. Lenovo 3000 E100...
Safety notices (multi-lingual translations) The caution and danger safety notices in this section are provided in the following languages: v English v Arabic v Brazilian/Portuguese v Chinese (simplified) v Chinese (traditional) v French v German v Hebrew v Italian v Korean v Spanish DANGER Electrical current from power, telephone and communication cables is hazardous.
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Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. Lenovo 3000 E100...
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CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
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≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) Lenovo 3000 E100...
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PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: v Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. v Conecte todos os cabos de alimentação a tomadas elétricas corretamente instaladas e aterradas.
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Radiação a laser quando aberto. Não olhe diretamente para o feixe a olho nu ou com instrumentos ópticos e evite exposição direta ao feixe. ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CUIDADO: Utilize procedimentos de segurança para levantar equipamentos. Lenovo 3000 E100...
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CUIDADO: O botão de controle de alimentação do dispositivo e o botão para ligar/desligar da fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um cabo de alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de alimentação estejam desconectados da fonte de alimentação.
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3. Branchez les câbles d’interface sur des 3. Débranchez les câbles d’interface des connecteurs. connecteurs. 4. Branchez les cordons d’alimentation sur 4. Débranchez tous les câbles des unités. des prises. 5. Mettez les unités SOUS TENSION. Lenovo 3000 E100...
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ATTENTION: Remplacer la pile au lithium usagée par une pile de référence identique exclusivement, (référence 33F8354), ou suivre les instructions du fabricant qui en définit les équivalences. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
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L’interrupteur de contrôle d’alimentation de l’unité et l’interrupteur dubloc d’alimentation ne coupent pas le courant électrique alimentantl’unité. En outre, le système peut être équipé de plusieurs cordonsd’alimentation. Pour mettre l’unité hors tension, vous devez déconnectertous les cordons de la source d’alimentation. Lenovo 3000 E100...
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VORSICHT An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen. Aus Sicherheitsgründen: v Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. v Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen. v Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß...
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Laserstrahlung auftreten. VORSICHT Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B. Beachten Sie Folgendes: Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel verwenden. Strahlungsbereich meiden. Lenovo 3000 E100...
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≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein.
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PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: v Non collegare o scollegare qualsiasi cavo oppure effettuare l’installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. v Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra.
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Alcune unità laser contengono un diodo laser di Classe 3A o Classe 3B. Tener presente quanto segue: Aprendo l’unità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente con strumenti ottici ed evitare l’esposizione al fascio. Lenovo 3000 E100...
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≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ATTENZIONE: Prestare attenzione nel sollevare l’apparecchiatura. ATTENZIONE: Il pulsante di controllo dell’alimentazione presente sull’unità e l’interruttore dell’alimentatore non disattivano l’alimentazione corrente fornita all’unità. E’ possibile che l’unità disponga di più cavi di alimentazione. Per disattivare l’alimentazione dall’unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione.
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3. Conecte los cables de señal a los 3. Desconecte los cables de señal de los conectores. conectores. 4. Enchufe los cables de alimentación a las 4. Desconecte todos los cables de los tomas de corriente. dispositivos. 5. Encienda el dispositivo. Lenovo 3000 E100...
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PRECAUCIÓN: Cuando sustituya una batería de litio, utilice solamente una batería número de pieza 33F8354 u otra de tipo equivalente recomendada por el fabricante. Si su sistema dispone de un módulo que contiene una batería de litio, reemplácelo sólo con el mismo tipo de módulo, del mismo fabricante. La batería contiene litio y puede explotar si no se utiliza, manipula o desecha correctamente.
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Además, el dispositivo podría tener más de un cable de alimentación. Para suprimir toda la corriente eléctrica del dispositivo, asegúrese de que todos los cables de alimentación estén desconectados de la toma de corriente. Lenovo 3000 E100...
The Lenovo Care program Use the Lenovo Care program for general information about the use, operation, and maintenance of the computer. The Lenovo Care program also contains information to help solve problems and get repair service or other technical assistance.
Voltage switch setting: 115 V ac (some models) High range: Minimum: 200 V ac Maximum: 240 V ac Input frequency: 50/60 Hz Voltage switch setting: 230 V ac (some models) Input kilovolt-amperes (kVA) (approximate): Minimum configuration as shipped: 0.180 kVA Maximum configuration: 0.210 kVA Lenovo 3000 E100...
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7. Have the same configuration options set in the system 8. Have the same setup for the operating system control files Comparing the configuration and software set-up between “working and non-working” systems will often lead to problem resolution. Lenovo 3000 E100...
PC-Doctor for DOS Depending upon your machine type and model, you either have PC-Doctor for DOS or PC-Doctor for Windows PE on each Lenovo computer. The ® PC-Doctor for DOS diagnostic program is part of the Rescue and Recovery workspace and runs independently of the Windows operating system.
To create a diagnostic CD image, download a self-starting bootable CD image (known as an .iso image) of the diagnostic program from http:// www.lenovo.com/support/. After you download the image, you can create the CD using any CD burning software. If the computer does not have a CD burner or you do not have Internet access, see “Creating diagnostic diskettes.”...
PC-Doctor for Windows PE Depending upon your machine type and model, you either have PC-Doctor for DOS or PC-Doctor for Windows PE on each Lenovo computer. The PC-Doctor for Windows PE diagnostic program is part of the Rescue and Recovery workspace.
ChkDigits: Contains a 2-digit check-digit value to ensure the following: – Diagnostics were run on the specified date. – Diagnostics were run on the specified computer. – The diagnostic error code is recorded correctly. v Text: Lenovo 3000 E100...
Description of the error. Note: See “Diagnostic error codes” on page 54 for error code listings. Fixed disk advanced test (FDAT) PC-Doctor Fixed-Disk Advanced Test module (FDAT) is a full-featured highly configurable fixed-disk test suite. The configurable capabilities of FDAT allow users to enable or disable specific tests, enable or disable testing features, control the test log detail, alter testing parameters, and so on.
The Full Erase Hard Drive provides a DOS utility that performs the following: v Performs all the steps in Quick Erase. v Provides a DOS utility that writes random data to all sectors of the hard drive. Lenovo 3000 E100...
v Provides an estimate of time to completion along with a visual representation of completion status. v Provides messages that warn the user about non-recoverable process. Important: Make sure that all data is backed up before using the Quick or Full Erase functions.
1. Start the Setup Utility program (see Chapter 6, “Using the Setup Utility,” on page 49). 2. From the Setup Utility program menu, select Set supervisor password or Set user password. Read the information displayed on the right side of the screen. Lenovo 3000 E100...
Selecting a startup device If your computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use one of the following procedures to select a startup device. Selecting a temporary startup device Use this procedure to startup from any boot device.
When you finish viewing or changing settings, press Esc to return to the Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save Settings or Save and exit the Setup Utility. Otherwise, your changes will not be saved. Lenovo 3000 E100...
2. Adapter card 3. System board 000-039-XXX 1. Flash the system. See “Flash update BIOS DMI data error procedures” on page 111 2. System board 000-195-XXX Information only BIOS Test aborted by user Re-start the test, if necessary Lenovo 3000 E100...
Diagnostic Error Code FRU/Action 000-196-XXX 1. Press F3 to review the log file BIOS test halt, error threshold exceeded 2. Re-start the test to reset the log file 000-197-XXX 1. Make sure the component that is called BIOS test warning out is connected and/or enabled.
3. Go to “Undetermined problems” on page 001-199-XXX 1. Go to “Undetermined problems” on page System test failed, cause unknown 2. Flash the system and re-test 3. Replace component under function test 001-250-XXX System board System ECC error Lenovo 3000 E100...
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Diagnostic Error Code FRU/Action 001-254-XXX System board 001-255-XXX 001-256-XXX 001-257-XXX System DMA error 001-260-XXX System board 001-264-XXX System IRQ error 001-268-XXX 1. Device on IRQ1 System IRQ1 failure 2. System board 001-269-XXX 1. Device on IRQ2 System IRQ2 failure 2. System board 001-270-XXX 1.
3. Video card, if installed 4. System board 005-031-XXX 1. Video cable Video Device Cable failure 2. Monitor 3. Video card, if installed 4. System board 005-032-XXX 1. Video card, if installed Video Device Controller failure 2. System board Lenovo 3000 E100...
Diagnostic Error Code FRU/Action 005-036-XXX 1. Video card, if installed Video Register error 2. System board 005-038-XXX 1. Video card, if installed System BIOS extension failure 2. System board 005-040-XXX 1. Video card, if installed Video IRQ failure 2. System board 005-195-XXX Information only Video Test aborted by user...
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Information only Serial port Test aborted by user Re-start the test, if necessary 011-196-XXX 1. Press F3 to review the log file Serial port test halt, error threshold exceeded 2. Re-start the test to reset the log file Lenovo 3000 E100...
Diagnostic Error Code FRU/Action 011-197-XXX 1. Make sure the component that is called Serial port test warning out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49 2. Re-run test 3. Replace the component that is called out in warning statement 4.
2. Flash the system and re-test. See “Flash allocation failure update procedures” on page 111 3. Run memory test 4. System board 015-035-XXX 1. Remove USB device(s) and re-test USB port Reset condition detected 2. System board Lenovo 3000 E100...
Diagnostic Error Code FRU/Action 015-036-XXX System board USB port Register error 015-040-XXX 1. Run setup and check for conflicts USB port IRQ failure 2. Flash the system. See “Flash update procedures” on page 111 3. System board 015-195-XXX Information only USB port Test aborted by user Re-start the test, if necessary 015-196-XXX...
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PCI test warning out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49 2. Re-run test 3. Replace the component that is called out in warning statement 4. Replace the component under test Lenovo 3000 E100...
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Diagnostic Error Code FRU/Action 020-198-XXX 1. If a component is called out, make sure PCI test aborted it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49 2. Flash the system and re-test. See “Flash update procedures”...
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SCSI interface test warning out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49 2. Re-run test 3. Replace the component that is called out in warning statement 4. Replace the component under test Lenovo 3000 E100...
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Diagnostic Error Code FRU/Action 030-198-XXX 1. If a component is called out, make sure SCSI interface test aborted it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49 2. Flash the system and re-test. See “Flash update procedures”...
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No action Game Port interface Test Passed 080-XXX-XXX 1. Remove the game port device and Game Port interface Error re-test the system 080-195-XXX Information only Game Port interface Test aborted by user Re-start the test, if necessary Lenovo 3000 E100...
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Diagnostic Error Code FRU/Action 080-196-XXX 1. Press F3 to review the log file Game Port interface test halt, error threshold 2. Re-start the test to reset the log file exceeded 080-197-XXX 1. Make sure the component that is called Game Port interface test warning out is connected and/or enabled.
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1. See “Undetermined problems” on page Microprocessor test failed, cause unknown 2. Flash the system and re-test. See “Flash update procedures” on page 111 3. Replace component under function test 170-000-XXX No action Voltage Sensor(s) Test Passed Lenovo 3000 E100...
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Diagnostic Error Code FRU/Action 170-0XX-XXX 1. Flash system Voltage Sensor(s) failure 2. System board 170-195-XXX Information only Voltage Sensor(s) Test aborted by user Re-start the test, if necessary 170-196-XXX 1. Press F3 to review the log file Voltage Sensor(s) test halt, error threshold 2.
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1. Cache, if removable System Cache error 2. System board 3. Microprocessor 206-000-XXX No action Diskette Drive Test Passed 206-XXX-XXX 1. Diskette Drive Cable Diskette Drive error 2. Check power supply voltages 3. Diskette drive 4. System board Lenovo 3000 E100...
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Diagnostic Error Code FRU/Action 215-000-XXX No action CD-ROM Drive Test Passed 215-XXX-XXX 1. CD-ROM Drive Cable CD-ROM Drive error 2. Check power supply voltages 3. CD-ROM drive 4. System board 217-000-XXX No action Hard Disk Drive Test Passed 217-25X-XXX 1. Hard Disk Drive Cable 217-26X-XXX 2.
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Diagnostic Error Code FRU/Action 415-000-XXX No action Modem Test Passed 415-XXX-XXX Remove the Modem and re-test the system Modem error Lenovo 3000 E100...
POST error codes Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-Test, or POST. POST does the following operations. v Checks some basic system-board operations v Checks the memory operation v Starts the video operation...
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Error: Non-System disk or disk error The BIOS was unable to find a suitable boot Replace and press any key when ready device. Make sure the boot drive is properly connected to the computer. Make sure you have bootable media. Lenovo 3000 E100...
Miscellaneous error messages Message/Symptom FRU/Action Changing display colors Display/Monitor Computer will not power-off. See “Power 1. Power Switch Supply Problems” on page 53. 2. System Board 3. Riser card, if installed Computer will not RPL from server 1. Ensure that network is in startup sequence as first device or first device after diskette 2.
1. Power-off the computer. 2. Remove or disconnect the following components (if installed) one at a time. a. External devices (modem, printer, or mouse) b. Any adapters Lenovo 3000 E100...
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c. Memory modules d. Extended video memory e. External Cache f. External Cache RAM g. Hard disk drive h. Diskette drive 3. Power-on the computer to re-test the system. 4. Repeat steps 1 through 3 until you find the failing device or adapter. If all devices and adapters have been removed, and the problem continues, replace the system board.
Locating the connectors on the front of your computer The following illustration shows the location of connectors on the front of the computer. Headphone connector USB connector Microphone connector USB connector Chapter 8. Replacing FRUs (Type 9626)
Locations The following illustration will help you locate the major FRUs in the computer. Heat sink and fan Front panel card Microprocessor Hard disk drive Memory modules System board Optical drive Power supply Media Card Reader Lenovo 3000 E100...
Identifying parts on the system board 12 V power connector Front USB connectors (2) Microprocessor and heat sink System fan connector Memory connector 1 Diskette drive connector Memory connector 2 PCI adapter connectors (2) Microprocessor fan connector PCI Express x16 graphics adapter connector IDE connector Clear CMOS/Recovery jumper...
(I/O) cables, and any other cables that are connected to the computer. 4. Remove the two screws at the rear of the left-side cover and slide the cover to the rear to remove. 5. If necessary, remove the right-side cover in the same manner. Lenovo 3000 E100...
Removing and replacing the front bezel The front bezel must be removed to replace some FRUs. 1. Remove both the left-side and right-side covers. See “Removing the covers” on page 86. 2. Disconnect the cable for the power switch/LED assembly from the system board.
1 on the memory module aligns correctly with the connector key 2 on the system board. Push the memory module straight down into the connector until the retaining clips close. 5. Go to “Completing the FRU replacement” on page 105. Lenovo 3000 E100...
Replacing a PCI adapter This section provides instructions on how to replace a PCI adapter. 1. Remove the cover. See “Removing the covers” on page 86. 2. Remove the adapter connector cover for the appropriate expansion connector. 3. If replacing, remove the screw securing the adapter in the connector, and remove the adapter being replaced.
Replacing the CMOS battery This procedure describes how to remove and replace the CMOS battery. If the CMOS battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer.
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9. Turn on the computer and all attached devices. 10. Use the Setup Utility program to set the date and time and any passwords. See Chapter 6, “Using the Setup Utility,” on page 49. Lenovo 3000 E100...
Replacing the power supply Attention Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no servicable parts inside these components.
8. Remove the four screws 1 securing the heat sink and fan assembly to the system board. 9. Lift the heat sink and fan assembly off the failing system board. Lay the heat sink on its side so that the thermal grease does not come in contact with anything. Lenovo 3000 E100...
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10. Lift the small handle 3 and open the retainer 1 . 11. Lift the microprocessor 2 straight up and out of the system board socket. Notes: a. Your microprocessor and socket might look different than the one illustrated. b. Note the orientation of the notches on the microprocessor. This is important when reinstalling the microprocessor on the new system board.
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Insert and tighten the screws that secure the system board. 20. Connect all the cables to the system board. See “Identifying parts on the system board” on page 85. 21. Go to “Completing the FRU replacement” on page 105. Lenovo 3000 E100...
Replacing a hard disk drive Important When you install a new hard disk drive, you also need a set of Product Recovery discs. The set of Product Recovery discs will enable the contents of the hard disk to be restored to the same state as when the computer was originally shipped from the factory.
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7. Slide the new drive into the bay until the screws holes on each side are aligned and install two screws in each side of the drive. 8. Reconnect the signal and power cables to the rear of the hard disk drive. 9. Go to “Completing the FRU replacement” on page 105. Lenovo 3000 E100...
Replacing an optical drive 1. Remove the left-side and right-side covers. See “Removing the covers” on page 2. Disconnect the power cable and signal cable from the optical drive. 3. Remove the front bezel by removing the two screws and releasing the six plastic tabs inside the chassis and then completely remove the bezel.
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7. Slide the new drive into the bay until the screws holes on each side are aligned and install two screws in each side of the drive. 8. Reconnect the power cable and signal cable to the new optical drive. 9. Go to “Completing the FRU replacement” on page 105. Lenovo 3000 E100...
Replacing the Media Card Reader This section provides instructions on how to replace the Media Card Reader. 1. Open the front bezel. See “Removing and replacing the front bezel” on page 87. 2. Locate the Media Card Reader. See “Locations” on page 84 3.
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Media Card Reader with the hole in the chassis. 7. Install the screw to secure the Media Card Reader to the chassis. 8. Connect the Media Card Reader cable to the system board. 9. Go to “Completing the FRU replacement” on page 105. Lenovo 3000 E100...
Replacing the power switch/ LED assembly 1. Disconnect the power switch/LED assembly cable from the system board. See “Identifying parts on the system board” on page 85. 2. Remove the front bezel. See “Removing and replacing the front bezel” on page 3.
6. Reinstall the bezel. See “Removing and replacing the front bezel” on page 87. 7. Connect the front USB cable and the front audio cable to the system board. See “Identifying parts on the system board” on page 85. 8. Go to “Completing the FRU replacement” on page 105. Lenovo 3000 E100...
Completing the FRU replacement After replacing FRUs, you need to install any removed parts, replace the cover, and reconnect any cables, including telephone lines and power cords. Also, depending on the FRU that is replaced, you might need to confirm the updated information in the Setup Utility program.
Updating (flashing) BIOS from a diskette 1. Insert a system program update (flash) diskette into the diskette drive. system program updates are available at http://www.lenovo.com/support on the World Wide Web. 2. Turn on the computer. If it is already on, you must turn it off and back on. The update begins.
Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management (APM) BIOS mode is ignored.
The set of Product Recovery discs will enable the contents of the hard disk to be restored to the same state as when the computer was originally shipped from the factory. For more information on recovering factory-installed software, refer to “Recovering software” in the User Guide. Lenovo 3000 E100...
Macrovision Corporation. Reverse engineering or disassembly is prohibited. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo...
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Part Number: LC00042 Printed in USA (1P) P/N: LC00042...