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Lenovo ThinkPad T40 Troubleshooting Manual

Lenovo ThinkPad T40 Troubleshooting Manual

(japanese) service and troubleshooting guide for the thinkpad t42 and t43 series
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ThinkPad
T40
SA88-8372-00

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Summary of Contents for Lenovo ThinkPad T40

  • Page 1 ® ThinkPad SA88-8372-00...
  • Page 2 (VCCI) (VCCI) 2005.6 ™ ™ ™ ™ ™ ™ ™ ™ ™ ™ ™ ™ © Copyright Lenovo 2005. Portions © Copyright International Business Machines Corporation 2005. All rights reserved.
  • Page 3: Table Of Contents

    Guarantee supplement for Mexico . . 71 . 19 . 20 (CRU) . 20 UltraNav . 21 . 75 . 75 . 22 . 76 . 27 Electronic emissions notices . . 76 © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.
  • Page 4 Federal Communications Commission (FCC) . 78 Declaration of Conformity . . 76 . 79 Industry Canada Class B emission . 81 compliance statement . 77 European Union EMC Directive conformance statement . . 77 ® ThinkPad...
  • Page 5 © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.
  • Page 6 ® ThinkPad...
  • Page 7 ThinkPad Lenovo © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.
  • Page 8 : Lenovo viii ® ThinkPad...
  • Page 9 Lenovo : CRU...
  • Page 10: ( )

    80 % ThinkPad ® ThinkPad...
  • Page 12: V Cd/Dvd

    60 cm v ThinkCentre v CD/DVD v CD/DVD v CD/DVD v CD/DVD CD/DVD ® ThinkPad...
  • Page 13 xiii...
  • Page 14 ThinkPad – ThinkPad – 50 % v Lenovo http://www.ibm.com/jp/pc/environment/recycle/battery/ ® ThinkPad...
  • Page 15 (2) 100°C CDC ( Mini PCI Mini PCI CDC Mini PCI ThinkPad ThinkPad...
  • Page 16 (LCD) ThinkPad No. 26 AWG ThinkPad CD-ROM CD-RW DVD-ROM CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1 KLASS 1 LASER APPARAT ® ThinkPad...
  • Page 17 (DHHS 21 CFR) IEC825 EN60825 xvii...
  • Page 18 xviii ® ThinkPad...
  • Page 19 ThinkPad T40 ThinkPad ThinkPad T40 ThinkPad T40 ® ThinkPad Windows Disk to Disk ThinkPad Windows ( 38 © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.
  • Page 20 ® ThinkPad...
  • Page 21: Access Ibm

    Access IBM Predesktop Area) Windows ThinkPad Access IBM Rescue and Recovery Rescue and Recovery (Rescue and Recovery ( Rapid Restore Ultra) BIOS BIOS Setup Utility Windows Access IBM Access IBM ThinkPad Access IBM © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.
  • Page 22 : ThinkPad IDE HDD ThinkPad xxii ® ThinkPad...
  • Page 23: Thinkpad

    ThinkPad ThinkPad ThinkPad © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.
  • Page 24: Thinkpad

    ThinkPad ThinkPad ® ThinkPad...
  • Page 25 ® ® Pentium v DDR DRAM v DDRII DRAM ThinkPad DDR DRAM (MHz) PC2700 DDR DRAM SO-DIMM PC2100 DDR DRAM SO-DIMM ThinkPad v 2.5 : 14.1 15.0 – LCD: 1600 x 1200 ( – 2048 x 1536 v 92 ™ v UltraNav v Fn v Access IBM...
  • Page 26 v USB ( v RJ11 v RJ45 Bluetooth ® ThinkPad...
  • Page 27 : 311 mm : 255 mm : 26.6 31.4 mm : 329 mm : 268 mm : 30.9 35.8 mm : 3048 m – 2438 m : 5° 35°C : 10° 35°C : 5°C 43°C – 2438 m 31.3°C 10°C –...
  • Page 28 ThinkPad ThinkPad ThinkPad ThinkPad v ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad v ThinkPad (13cm v ThinkPad (5°C 35°C ThinkPad v LCD v ThinkPad LCD ThinkPad ThinkPad v ThinkPad v ThinkPad ThinkPad v LCD ThinkPad ThinkPad ® ThinkPad...
  • Page 29 ThinkPad CD DVD CD-RW/DVD v CD DVD CD-RW/DVD CD DVD CD-RW/DVD ThinkPad Access ThinkPad Access IBM (Access IBM Access IBM v ThinkPad (PSTN) PBX ( Access IBM (Access IBM Access IBM ThinkPad Lenovo (Web http://www.ibm.com/jp/jpccinfo/ibmjreg/ Lenovo ThinkPad v LCD ThinkPad...
  • Page 30 ThinkPad v AC ThinkPad ThinkPad v ThinkPad CD DVD CD-RW/DVD – PC – – SD – – Mini PCI – (CDC) ThinkPad ThinkPad ThinkPad ® ThinkPad...
  • Page 31 ThinkPad : LCD ThinkPad ThinkPad ThinkPad...
  • Page 32 ThinkPad ® ThinkPad...
  • Page 33 . 36 . 19 . 20 . 38 . 20 ThinkPad T41/41p UltraNav . 21 . 38 ThinkPad T40 . 22 . 39 . 27 . 28 . 42 . 29 © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.
  • Page 34 ® ThinkPad PC-Doctor for Windows PC-Doctor for Windows (Windows XP PC-Doctor for Windows PC-Doctor PC-Doctor for Windows PC-Doctor for Windows PC-Doctor for Windows Access IBM Access IBM Access IBM PC-Doctor PC-Doctor for Windows 0175: Bad CRC1, stop EEPROM # 6) ThinkPad POST task ®...
  • Page 35 0176: System Security - The System has been tampered with. BIOS Setup Utility ThinkPad 0177: Bad SVP data, stop EEPROM POST task. ThinkPad 0182: Bad CRC2. Enter EEPROM CRC2 BIOS Setup BIOS Setup and load Utility Enter Setup defaults. Enter 0185: Bad startup EEPROM BIOS Setup...
  • Page 36 01C8: More than one Mini PCI modem devices are found. ThinkPad Remove one of them. Press <Esc> to continue. 01C9: More than one ThinkPad Ethernet devices are found. Remove one of them. Press <Esc> to continue. ThinkPad 0200: Hard disk error BIOS Setup Utility Startup 021x: Keyboard error...
  • Page 37 0232: Extended RAM PC-Doctor ThinkPad error ThinkPad PC-Doctor 0250: System battery error ThinkPad BIOS Setup Utility ThinkPad 0251: System CMOS CMOS checksum bad ThinkPad BIOS Setup Utility ThinkPad 0260: System timer error ThinkPad 0270: Real time clock ThinkPad error 0271: Date and time error ThinkPad BIOS Setup Utility 0280: Previous boot ThinkPad...
  • Page 38 BIOS Setup Utility Enter Predesktop Area ThinkPad ThinkPad 2010: Warning: Your internal hard disk drive (HDD) HDD (IBM/Lenovo (HDD) may not function correctly on this system.Ensure that your IBM/Lenovo HDD is supported on this system and that the latest HDD firmware is http://www.lenovo.com/think/support/jp/...
  • Page 39 ThinkPad Enter Enter ThinkPad ThinkPad Enter ThinkPad Hibernation error ThinkPad v ThinkPad Operating system not found. BIOS Setup Utility Fan error ThinkPad EMM386 Not Installed - C:¥CONFIG.SYS Unable to Set Page Frame device=C:¥WINDOWS¥EMM386.EXE RAM Base Address. device=C:¥WINDOWS¥EMM386.EXE NOEMS CardBus Configuration BIOS Setup Utility Enter Error - Device Disabled...
  • Page 40 Authentification of system Predesktop Area Predesktop Area services failed. Press Predesktop Area <Esc> to resume. ThinkPad ThinkPad Enter ThinkPad Fn + Home v AC ThinkPad v ThinkPad ThinkPad ThinkPad ThinkPad ® ThinkPad...
  • Page 41 ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad 640×480 (VGA ThinkPad ThinkPad ThinkPad Fn + F8 Windows XP Windows 2000...
  • Page 42 ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ® PS/2 ThinkPad 1. ThinkPad 3. ThinkPad ThinkPad ® ThinkPad...
  • Page 43: Ultranav

    Shift NumLk PS/2 ThinkPad III ThinkPad ThinkPad UltraNav ThinkPad v ThinkPad v ThinkPad UltraNav ThinkPad...
  • Page 44 ThinkPad III ThinkPad ThinkPad PS/2 ThinkPad ThinkPad PS/2 PS/2 C:¥IBMTOOLS¥DRIVERS http://www.ibm.com/jp/pc/home/download.html ThinkPad UltraNav Pointing Device PS/2 TrackPoint ThinkPad ThinkPad Battery MaxiMiser) POST ( ThinkPad ® ThinkPad...
  • Page 45 ThinkPad critical low-battery error ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad Fn + F7 : Fn + F7 Fn + F7 ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad...
  • Page 46 ThinkPad ThinkPad ThinkPad ® Windows NT ThinkPad Windows 98 Windows 98 CD-ROM DVD-ROM CD-ROM DVD-ROM CD-ROM ThinkPad CD-ROM 6. CD-ROM DVD-ROM Windows 98 CD-ROM Windows NT CD-ROM AutoRun ThinkPad HKEY_LOCAL_MACHINE¥SYSTEM¥ CurrentControlSet¥Services¥Cdrom¥ Autorun: 0x1 > Autorun: 0 ® ThinkPad...
  • Page 47 ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad 1. ThinkPad To interrupt normal startup, press the blue Access IBM button Access IBM Rescue and Recovery BIOS ThinkPad BIOS Setup Utility Config Enter Power Timer Wake with Battery Operation Enter 6. F5 Enabled Enter 7.
  • Page 48 v Windows 98 Windows NT Access IBM Windows 98 ThinkPad Windows NT : Windows NT Windows NT NTFS ThinkPad Windows XP Windows 2000 ThinkPad : Fn + F12 Windows XP Windows 2000 Windows XP Fn + F3 Windows XP ® ThinkPad...
  • Page 49 ThinkPad Fn + F3 v Fn + F7 : Fn + F7 Fn + F7 v AC Fn + Home Windows XP Windows 2000 (Windows 2000 ATI Mobility xxxxx ATI Mobility RADEON xxxxx ATI Mobility FIRE GL xxxxx Intel xxxxx xxxxx ThinkPad...
  • Page 50 ThinkPad ThinkPad ThinkPad ThinkPad TFT (Thin-Film Transistor) Unable to create overlay window v 32 v 1280×1024 ThinkPad ® ThinkPad...
  • Page 51 1. ThinkPad 3. AC ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad...
  • Page 52 v ThinkPad BIOS Setup Utility Startup Boot priority order Excluded from boot order Boot priority order ThinkPad T41/T41p BIOS Setup Utility Startup Insert ® Microsoft Windows Rescue and Recovery Rescue and Recovery Rescue and Recovery 1. ThinkPad 2. ThinkPad To interrupt normal startup, press the blue Access IBM button Access IBM Rescue and Recovery...
  • Page 53 3. Rescue and Recovery ThinkPad T41/T41p Start setup utility BIOS Setup Utility Recover to factory contents ThinkPad Restore your backups : Rapid Restore Ultra Run diagnostics : ThinkPad Create diagnostic disks :...
  • Page 54 Rescue and Recovery : Rescue and Recovery ThinkPad ThinkPad : Rescue and Recovery : Rescue and Recovery ThinkPad ThinkPad T41/T41p Startup : ThinkPad Preferences : ThinkPad Access IBM Predesktop Area Information : Help : Access IBMPredesktop Area Exit : Access IBM Predesktop Area ®...
  • Page 55 ThinkPad ThinkPad ThinkPad ThinkPad BIOS Setup Utility Startup ThinkPad BIOS Setup Utility ThinkPad BIOS Setup Utility Startup Boot priority order Excluded from boot order Boot priority order ThinkPad T41/T41p BIOS Setup Utility Startup Insert ThinkPad ThinkPad ThinkPad Windows NT Windows NT...
  • Page 56 BIOS Setup Utility Config Enter Enter 5. F5 Disable Enter 6. F10 Enter BIOS Setup Utility ThinkPad T40 1. ThinkPad To interrupt normal startup, press the blue Access IBM button Access IBM Rescue and Recovery BIOS ThinkPad BIOS Setup Utility Config...
  • Page 57 Windows 98 Windows 2000 ® Intel SpeedStep Intel SpeedStep Intel SpeedStep ThinkPad Intel SpeedStep technology Windows 2000 USB 1.x Windows 2000 USB 2.0 Microsoft(R) http://support.microsoft.com/default.aspx?ln=JA&pr=kbinfo& 328580 323754...
  • Page 58 ThinkPad ThinkPad v ThinkPad (2005 http://www.lenovo.com/think/support/jp/ v Drive Fitness Test (v3.99 http://www.hitachigst.com/hdd/support/download.htm ( 1. Lenovo Drive Fitness Test BIOS Setup Utility ThinkPad BIOS Setup Utility Config : ThinkPad Date/Time : ® ThinkPad...
  • Page 59 ThinkPad 3. ThinkPad To interrupt normal startup, press the blue Access IBM button Access Rescue and Recovery ThinkPad T41/T41p Start setup utility ThinkPad T40 Access BIOS ThinkPad BIOS Setup Utility BIOS Setup Utility Enter Enter Enter BIOS Setup Utility Restart...
  • Page 60 BIOS Setup Utility Restart Enter Exit Saving Changes ( Exit Discarding Changes ( Enter ThinkPad ThinkPad T41/T41p ThinkPad T40 ThinkPad T41/41p ® ThinkPad Access IBM Predesktop Area Rapid Restore Ultra Rapid Restore Ultra Access IBM Predesktop Area Access IBM Predesktop Area...
  • Page 61: Thinkpad T40

    3. ThinkPad ThinkPad To interrupt normal startup, press the blue Access IBM button Access IBM Access IBM Predesktop Area Recover to factory contents Enter ThinkPad ThinkPad T40 ® ThinkPad Rescue and Recovery Rescue and Recovery Rescue and Recovery Rescue and Recovery...
  • Page 62 Windows 2. ThinkPad 3. ThinkPad ThinkPad To interrupt normal startup, press the blue Access IBM button Access IBM Rescue and Recovery Enter ThinkPad Disk to Disk Rescue and Recovery ThinkPad ® ThinkPad...
  • Page 63 1. ThinkPad 2. ThinkPad ThinkPad ThinkPad ThinkPad...
  • Page 64 ThinkPad ThinkPad ThinkPad 1. ThinkPad ThinkPad : PC ThinkPad ThinkPad 2. ThinkPad ThinkPad ® ThinkPad...
  • Page 65 : 15 ThinkPad ThinkPad...
  • Page 66 ® ThinkPad...
  • Page 67: Copyright Lenovo 2005. © Portions Copyright Ibm Corp

    . 46 . 46 . 46 . 47 © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.
  • Page 68 ThinkPad Lenovo ThinkPad ThinkPad Windows Microsoft Japan http://support.microsoft.com/default.aspx?LN=JA ( Microsoft Japan & ® Microsoft Windows Microsoft Japan http://support.microsoft.com/default.aspx?LN=JA & Lenovo Web ThinkPad http://www.lenovo.com/think/jp/ ThinkPad http://www.lenovo.com/think/support/jp/ ThinkPad ThinkPad & ThinkPad ThinkPad (TYPE) ® ThinkPad...
  • Page 69 v ThinkPad (S/N) IBM PC & http://www.ibm.com/jp/jpccinfo/ibmjreg/ ThinkPad ThinkPad ThinkPad (IWS) http://www.ibm.com/jp/jpccinfo/iws/index.html...
  • Page 70 ® ThinkPad...
  • Page 71 WECA (Wireless Ethernet Compatibility Alliance) WiFi (Wireless Fidelity) Bluetooth Daughter Card Bluetooth SIG Bluetooth 1.1 Bluetooth Bluetooth Daughter Card v FAX v PPP LAN Mini PCI Bluetooth Daughter Card © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.
  • Page 72 LAN Mini PCI Bluetooth Daughter Card Lenovo LAN Mini PCI Bluetooth Daughter Card ThinkPad LAN Mini Bluetooth Daughter Card ¡ ThinkPad Extended Channel Mode ( Extended Channel Mode ( ThinkPad 802.11b Extended Channel Mode ( 802.11b 802.11b Wi-Fi 802.11b Extended Channel Mode (...
  • Page 73: Extended Channel Mode

    Extended Channel Mode ( ThinkPad Extended Channel Mode ( Extended Channel Mode ( IEEE 802.11b 802.11b ThinkPad Extended Channel Mode 1. Windows XP Windows 2000 2. Windows XP Windows 2000 (Windows 2000 Extended Channel Mode ( Enable ThinkPad 802.11b Extended Channel Mode (...
  • Page 74 ® ThinkPad...
  • Page 75: Lenovo

    Lenovo LSOLW-00 05/2005 ¢ Lenovo Group Limited Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.
  • Page 76 Lenovo Lenovo Lenovo Lenovo Lenovo IBM Lenovo Lenovo Lenovo BIOS ® ThinkPad...
  • Page 77 Lenovo 4. (a) 2) Lenovo Lenovo Lenovo...
  • Page 78 Lenovo Lenovo Lenovo Lenovo Lenovo LENOVO LENOVO ® ThinkPad...
  • Page 79 1328 Lenovo (″dolo″) (″culpa inexcusable″)
  • Page 80 1-800-IBM-SERV (426-7378) 1. Lenovo Trade Practices Act 1974 Lenovo Trade Practices Act 1974 Lenovo Lenovo ® ThinkPad...
  • Page 81 Singapore International Arbitration Center (SIAC) SIAC Lenovo Lenovo...
  • Page 82 Bar Council of India Consumer Guarantees Act 1993 Consumer Guarantees Act 1993 Lenovo Consumer Guarantees Act 1993 ® ThinkPad...
  • Page 83 (PRC) Philippine Dispute Resolution Center, Inc. (EMEA) EMEA Lenovo Lenovo...
  • Page 84 Lenovo Lenovo Lenovo Lenovo (FYROM) Lenovo Lenovo Lenovo Lenovo ® ThinkPad...
  • Page 85 Istanbul Central (Sultanahmet) Courts and Execution Directorates...
  • Page 86 Rules of Arbitration and Conciliation of the International Arbitral Center of the Federal Economic Chamber in Vienna ( 598 (2) 595 (1) Lenovo Central Chamber of Commerce Lenovo IBM Warranty & Service Quality Dept.PO Box 30 Spango Valley Greenock Scotland PA16 0AH ®...
  • Page 87 Lenovo Lenovo (Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo (Lenovo Lenovo Lenovo Lenovo...
  • Page 88 Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo ® ThinkPad...
  • Page 89 Lenovo Lenovo Lenoco Lenovo Lenovo Lenovo 314.(2) Sale of Goods Act 1893 Sale of Goods and Supply of Services Act 1980 Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo...
  • Page 90 Lenovo 1. Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo 125% Lenovo Lenovo Lenovo §§ 373-386 Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo 1. Lenovo a. Lenovo ® ThinkPad...
  • Page 91 Sale of Goods Act 1979 Supply of Goods and Services Act 1982 Lenovo Lenovo Lenovo Lenovo Lenovo 125% Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo Lenovo & (CRU: Customer Replaceable Unit) Lenovo Lenovo Tier 1 Tier 2...
  • Page 92 Lenovo Lenovo ) CRU Lenovo Lenovo Lenovo 5. CRU 6. CRU 7. CRU ® ThinkPad...
  • Page 93: Guarantee Supplement For Mexico

    All software programs pre-loaded in the equipment shall only have a thirty- (30) day guarantee for installation defects from the date of purchase. Lenovo is not responsible for the information in such software programs and/or any additional software programs installed by you or installed after purchase of the product.
  • Page 94 México, D.F., México C.P. 01210, Tel. 01-800-00-325-00 ® ThinkPad...
  • Page 95: Cru)

    (CRU) ThinkPad (CRU) (Web Access (Web Tier 1 CRU Tier 2 CRU © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.
  • Page 96 (Web Access (Web Mini PCI (CDC) ThinkPad Access Access IBM ThinkPad Access IBM v http://www.ibm.com/jp/domino04/pc/support/Sylphd06.nsf/jtechinfo/SYJ0-0315774 & ® ThinkPad...
  • Page 97 Lenovo Lenovo Lenovo Lenovo Intellectual Property Licensing Lenovo Group Ltd. 500 Park Offices Drive, Hwy. 54 Research Triangle Park, NC 27709 U.S.A. Attention: Dennis McBride Lenovo Lenovo Lenovo Lenovo © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.
  • Page 98: Electronic Emissions Notices

    Macrovision Corporation Electronic emissions notices The following information refers to ThinkPad T40, machine type 1871, 1872, 1873, 1874, 1875, 1876, 2373, 2374, 2375, 2376, 2378, 2379, 2668, 2669, 2678, 2679, 2686 and 2687 Federal Communications Commission (FCC) Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide...
  • Page 99: European Union Emc Directive Conformance Statement

    Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables or connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 100 Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices. http://www.ibm.com/jp/pc/service/recycle/ 2003 http://www.ibm.com/jp/pc/service/recycle/personal.html ThinkPad http://www.ibm.com/jp/pc/environment/recycle/battery/ ® ThinkPad...
  • Page 101 Lenovo Corporation Lenovo ThinkPad PS/2 Rapid Restore Rescue and Recovery ThinkLight ThinkPad TrackPoint Ultrabay UltraNav IBM Corporation Microsoft Windows Windows NT Windows Microsoft Corporation Intel Pentium Intel SpeedStep Intel Corporation...
  • Page 102 ® ThinkPad...
  • Page 103 BIOS 36 (CRU) UltraNav 21 BIOS Setup Utility 36 © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005.
  • Page 104 PC-Doctor for Windows 12 Rescue and Recovery 38 ThinkPad ThinkPad ThinkPad UltraNav Windows NT ® ThinkPad...

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