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Brother DCP-7055 Basic User's Manual

Brother DCP-7055 Basic User's Manual

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Summary of Contents for Brother DCP-7055

  • Page 1 ® User s Guide User s Guide ’ ’ Safety and Legal Basic User’s Guide Advanced User’s Guide...
  • Page 2: Safety And Legal

    Safety and Legal (HL-2130 / HL-2132 / HL-2240 / HL-2240D / HL-2242D / HL-2250DN / HL-2270DW / DCP-7055 / DCP-7057 / DCP-7060D / DCP-7065DN / MFC-7360 / MFC-7362N / MFC-7360N / MFC-7460DN / MFC-7470D / MFC-7860DW) Not all models are available in all countries.
  • Page 3: Compilation And Publication

    Compilation and Publication Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 4: To Use The Product Safely

    DO NOT connect your product to electrical sockets controlled by wall switches or automatic timers, or to the same circuit as large appliances that might disrupt the power supply. Disruption of power can delete information from the product’s memory. Avoid interference sources, such as other cordless telephone systems or speakers. Make sure cables leading to the product do not constitute a trip hazard.
  • Page 5 This product must be installed near an electrical socket that is easily accessible. In case of an emergency, you must unplug the power cord from the electrical socket to shut off the power completely. Plastic bags are used in the packing of your product and drum unit. Plastic bags are not toys. To avoid the danger of suffocation, keep these bags away from babies and children and dispose of them properly.
  • Page 6 5 Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. 6 If any cables become damaged, disconnect your product, and contact your Brother dealer. 7 DO NOT place any objects on the product, or obstruct the air vents.
  • Page 7 (MFC and DCP only) Some areas of the product can cause injury if covers (shaded) are closed with force. Take care when placing your hand in the areas shown in the illustrations. (MFC and DCP only) To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations.
  • Page 8 CAUTION HOT SURFACE After you have just used the product, some internal parts of the product will be extremely hot. To prevent injury, DO NOT touch the shaded parts shown in the illustration, when you open the front or back cover (back output tray). Inside the product Inside the product Inside the product...
  • Page 9: Important Information For Australia

    Important Information for Australia IMPORTANT-For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three- pin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground.
  • Page 10 15 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product. 16 DO NOT attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks.
  • Page 11: Important Information For New Zealand

    Important Information for New Zealand IMPORTANT-For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three- pin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground.
  • Page 12 13 DO NOT place this product on an unstable surface, stand, or table. The product may fall, causing serious damage to the product. 14 Slots and openings in the casing and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered.
  • Page 13: Important Notice

    27 Note that some telephones are not compatible with this unit and dialling errors may result if the two devices are used together in other than quiet conditions. The Telecom Faults Service is not to be called should such problems arise. In such cases, it is recommended that the prefix and wanted number are dialled manually.
  • Page 14: Important Information For Some Countries

    Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service.
  • Page 15 This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties...
  • Page 16 Regulation Declaration of Conformity (Europe only) (HL-2130 / HL-2132 / HL-2240 / HL-2240D / HL-2242D / HL-2250DN / DCP-7055 / DCP-7057 / DCP-7060D / DCP-7065DN) We, Brother Industries, Ltd. 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan declare that this product is in compliance with the essential requirements of Directives 2004/108/EC, 2006/95/EC and 2005/32/EC.
  • Page 17: Disconnect Device

    THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.
  • Page 18: Radio Interference

    The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR specifications for energy efficiency.
  • Page 19 Each company whose software titles is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those...
  • Page 20: Open Source Licensing Remarks

    (For Macintosh) Double-click the CD-ROM icon on your desktop. Then double-click the Utilities icon. License.rtf will appear. Copyright and License ©2010 Brother Industries, Ltd. This product includes software developed by the following vendors: ©1983-1998 PACIFIC SOFTWORKS, INC. ©2010 Devicescape Software, Inc.
  • Page 21: Unlawful Use Of Copying Equipment

    Unlawful use of copying equipment (MFC and DCP only) It is an offence to make reproductions of certain items or documents with the intent to commit fraud. The following is a non-exhaustive list of documents which it may be unlawful to produce copies of.
  • Page 23 BASIC USER’S GUIDE DCP-7055 DCP-7060D DCP-7065DN Not all models are available in all countries. Version 0 ARL/ASA/NZ/SAF/GLF...
  • Page 24 If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-7055 / DCP-7060D / DCP-7065DN (Circle your model number) Serial Number: Date of Purchase: Place of Purchase: The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a...
  • Page 25 Network User's This Guide provides useful information about Guide wired network settings and security settings using the Brother machine. You can also find (For DCP-7065DN) supported protocol information for your machine and detailed troubleshooting tips.
  • Page 26: Table Of Contents

    Network User’s Guide..................2 Viewing Documentation ...................2 ® Accessing Brother Support (Windows ) ..............4 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 Changing LCD language ..................8 Loading paper Loading paper and print media ................9 Loading paper in the standard paper tray............9 Loading paper in the manual feed slot ............11...
  • Page 27 Routine maintenance Replacing the consumable items................. 28 Replacing the toner cartridge ................ 29 Replacing the drum unit................. 35 Cleaning the machine ..................40 Cleaning the outside of the machine ............. 40 Cleaning the scanner glass ................41 Cleaning the corona wire................42 Cleaning the drum unit ..................
  • Page 28 Specifications General ........................87 Document Size ....................90 Print media......................91 Copy ........................92 Scanner .......................93 Printer ........................94 Interfaces ......................95 Computer requirements ..................96 Consumable items ....................98 Network (LAN) (DCP-7065DN)................99 Index...
  • Page 29 Table of Contents (ADVANCED USER’S GUIDE) General Setup Memory Storage Ecology features Toner Settings LCD Contrast User Settings Report Network Configuration Report (For DCP-7065DN) Scanning using a scanner driver Making copies Copy settings Duplex Copying (1-sided to 2-sided) (For DCP-7060D / DCP-7065DN) Routine maintenance Cleaning the machine...
  • Page 31: General Information

    Using the documentation WARNING WARNING indicates a potentially Thank you for buying a Brother machine! hazardous situation which, if not avoided, Reading the documentation will help you could result in death or serious injuries. make the most of your machine.
  • Page 32: Accessing The Advanced User's Guide, Software User's Guide And Network User's Guide

    Chapter 1 Accessing the Click your country. Advanced User’s Guide, Software User’s Guide and Network User’s Guide This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features Copy, Printer, Scanner and Network (for DCP-7065DN).
  • Page 33 Active X controls. For the page to downloaded and installed before use. See display correctly you must click on Allow Accessing Brother Support (Macintosh) Blocked Content, then click Yes in the on page 5 for further instructions. Security Warning dialog box.
  • Page 34: Accessing Brother Support (Windows ® )

    You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM.  Click Brother Support on the main menu. The following screen will appear:  To access our website (http://www.brother.com/), click Brother Home Page.
  • Page 35: Accessing Brother Support (Macintosh)

    Double-click the Brother Support icon. The following screen will appear:  To download and install Presto! PageManager, click Presto! PageManager.  To register your machine from the Brother Product Register Page (http://www.brother.com/registration/), click On-Line Registration.  For the latest news and product support information (http://solutions.brother.com/), click...
  • Page 36: Control Panel Overview

    Puts the machine in Scan mode. Brightness Contrast Enlarge/Reduce Page Layout Number of Copies (For DCP-7055) Use this key to make multiple copies. Duplex (For DCP-7060D / DCP-7065DN) You can choose Duplex to copy on both sides of the paper.
  • Page 37 General information 4 LCD Displays messages to help you set up and use your machine. 5 Menu keys: Menu Lets you access the Menu to program your settings in this machine. Clear Deletes entered data or lets you cancel the current setting.
  • Page 38: Changing Lcd Language

    Chapter 1 Changing LCD language You can change the LCD language. Press Menu. Press a or b to choose 1.General Setup. Press OK. Press a or b to choose 0.Local Language. Press OK. Press a or b to choose your language. Press OK.
  • Page 39: Loading Paper

    Loading paper Loading paper and Printing on plain paper, thin paper or recycled paper from the standard print media paper tray Pull the paper tray completely out of the The machine can feed paper from the machine. standard paper tray or manual feed slot. When you put paper into the paper tray, note the following: ...
  • Page 40 Chapter 2 While pressing the green paper-guide Put paper in the tray and make sure: release lever (1), slide the paper guides  The paper is below the maximum to fit the paper size you are loading in paper mark (b b b) (1). the tray.
  • Page 41: Loading Paper In The Manual Feed Slot

    Loading paper Unfold the support flap (1) to prevent Printing on plain paper or recycled paper from sliding off the face-down paper from the manual feed slot output tray. Unfold the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.
  • Page 42 Chapter 2 Using both hands, slide the manual feed Note slot paper guides to the width of the Remove each printed sheet or envelope paper that you are going to use. immediately to prevent a paper jam. Open the back cover (back output tray). (For printing envelopes) Pull down the two green levers, one on the left-hand side and one on the right-...
  • Page 43 Loading paper (For DCP-7060D / DCP-7065DN) Using both hands, put one sheet of Open the manual feed slot cover. paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the paper feed roller.
  • Page 44 Chapter 2 • If you put any print media in the manual feed slot before the machine is in Ready mode, the print media may be ejected without being printed on. • To easily remove a small printout from the output tray, lift up the scanner cover by using both hands as shown in the illustration.
  • Page 45: Unscannable And Unprintable Areas

    Loading paper Unscannable and unprintable areas The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size or settings in the application you are using. Usage Document Top (1) Left (2) Size Bottom (1) Right (2)
  • Page 46: Paper Settings

    Chapter 2 Paper settings Press a or b to choose 1.Paper. Press OK. Paper Type Press a or b to choose 2.Paper Size. Press OK. Set up the machine for the type of paper you (For Oceania) are using. This will give you the best print Press a or b to choose A4, Letter, quality.
  • Page 47: Acceptable Paper And Other Print Media

    Loading paper Acceptable paper and Avoid touching the printed surface of the  paper immediately after printing. other print media  Before you buy a lot of paper, test a small quantity to make sure the paper is Print quality may vary according to the type of suitable.
  • Page 48: Handling And Using Special Paper

    Chapter 2 Recommended paper specifications The following paper specifications are suitable for this machine. Basis weight 75-90 gsm 80-110 m Thickness Roughness Higher than 20 sec. Stiffness 90-150 cm /100 Grain direction Long grain Volume resistivity -10e Surface resistivity -10e ohm-cm CaCO (Neutral)
  • Page 49 If you use any of the types of paper listed, stacked they may damage your machine. This • that are made of paper that weighs damage is not covered under any Brother more than the paper weight warranty or service agreement. specifications for the machine •...
  • Page 50 If you use any of the types of envelopes listed above, they may damage your IMPORTANT machine. This damage may not be covered under any Brother warranty or • DO NOT feed part used label sheets. The service agreement. exposed carrier sheet will damage your machine.
  • Page 51: Loading Documents

    Loading documents How to load Note documents • To scan documents that are not suitable for the ADF, see Using the scanner glass (Flatbed) on page 22. You can make copies and scan from the ADF* (Automatic Document Feeder) (*For •...
  • Page 52: Using The Scanner Glass (Flatbed)

    Chapter 3 Adjust the paper guides (1) to fit the Using the document guidelines on the width of your document. left and top, place the document face down in the upper left corner of the scanner glass. IMPORTANT • To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.
  • Page 53 Loading documents Close the document cover. IMPORTANT If the document is a book or is thick, do not slam or press on the cover.
  • Page 54: Making Copies

    Duplex If you make multiple copies, do one of the following: For DCP-7065DN  (For DCP-7055) Press Number of For DCP-7060D, DCP-7065DN Copies to enter the number of copies (up to 99) and press Start.  Press or hold a or b to increase or decrease the number of copies and press Start.
  • Page 55: How To Print From A Computer

    Printing for Windows or Printing and Faxing for Macintosh in the Software User's Guide for the details about the print settings.) Install the Brother printer driver on the Installation CD-ROM. (See the Quick Setup Guide.) From your application, choose the Print command.
  • Page 56: How To Scan To A Computer

    Scanning in the Software User's Presto! PageManager must be downloaded Guide.) and installed before use. See Accessing Brother Support (Macintosh) on page 5 for Load your document. (See How to load further instructions. documents on page 21.) (For DCP-7065DN network users) ...
  • Page 57: Scanning Using A Scanner Driver

    How to scan to a computer Scanning using a scanner driver For more information, see Scanning a document using the TWAIN driver or Scanning a document using the WIA driver in the Software User's Guide. Start a scanning application and click the Scan button.
  • Page 58: A Routine Maintenance

    • Availability of toner cartridges differs from one country to another. Visit the Brother Solutions Center at http://solutions.brother.com/ or contact your local Brother office for further details.
  • Page 59: Replacing The Toner Cartridge

    Routine maintenance Replacing the toner cartridge IMPORTANT Brother machines are designed to work Model Name: For the model name of toner with toner of a particular specification and cartridges, see Replacing the consumable will work to a level of optimum items on page 28.
  • Page 60 10 minutes to cool down. The machine will stop printing until you replace the toner cartridge. A new and unused original Brother toner cartridge will reset the Replace Toner mode. Note To force the machine to continue printing...
  • Page 61 Routine maintenance Take out the drum unit and toner CAUTION cartridge assembly. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration.
  • Page 62 WARNING IMPORTANT • We recommend that you place the drum DO NOT put a toner cartridge into a fire. It unit and/or the toner cartridge on a clean, could explode, resulting in injuries. flat, level, stable surface with a sheet of disposable paper or cloth underneath it in DO NOT use cleaning materials that case you accidentally spill or scatter toner.
  • Page 63 Routine maintenance Pull off the protective cover. Note • Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge. • If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from...
  • Page 64 Put the new toner cartridge firmly into Clean the primary corona wire inside the the drum unit so that it locks into place. drum unit by gently sliding the green tab If you put it in correctly, the green lock from left to right and right to left several lever will lift automatically.
  • Page 65: Replacing The Drum Unit

    We cannot guarantee the print quality. Please Model name: replace the drum unit with a new one. We (For Asia) DR-2255 recommend a genuine Brother Original drum (For Oceania) DR-2225 unit be installed at this time. A new drum unit can print approximately After replacement, reset the drum counter by 12,000 A4 or Letter size single-sided pages.
  • Page 66 Take out the drum unit and toner CAUTION cartridge assembly. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration.
  • Page 67 Routine maintenance WARNING IMPORTANT • To prevent damage to the machine from DO NOT put a toner cartridge into a fire. It static electricity, DO NOT touch the could explode, resulting in injuries. electrodes shown in the illustration. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the...
  • Page 68 Put the toner cartridge firmly into the Note new drum unit until you hear it lock into If you choose not to return your used place. If you put the cartridge in consumable, please discard the used correctly, the green lock lever will lift consumable according to local automatically.
  • Page 69: Resetting The Drum Counter

    Routine maintenance Clean the corona wire of the drum unit by gently sliding the green tab from left to right and right to left several times. CAUTION Be sure to return the green tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
  • Page 70: Cleaning The Machine

    Cleaning the machine Cleaning the outside of the machine Clean the outside and inside of the machine regularly with a dry, lint-free soft cloth. When Turn off the machine. Disconnect all you replace the toner cartridge or the drum cables and then unplug the power cord unit, make sure that you clean the inside of from the electrical socket.
  • Page 71: Cleaning The Scanner Glass

    Routine maintenance Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth to remove dust. Re-load the paper and put the paper tray firmly back in the machine. Plug the machine's power cord back into (For DCP-7065DN) In the ADF unit, the electrical socket first, connect all clean the white bar (1) and the scanner...
  • Page 72: Cleaning The Corona Wire

    WARNING Note In addition to cleaning the scanner glass and glass strip with a soft lint-free cloth HOT SURFACE moistened with water, run your finger tip over the glass to see if you can feel After you have just used the machine, some anything on it.
  • Page 73 Routine maintenance Slowly take out the drum unit and toner Clean the corona wire inside the drum cartridge assembly. unit by gently sliding the green tab from right to left and left to right several times. CAUTION We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in...
  • Page 74: Cleaning The Drum Unit

    Cleaning the drum unit Using both hands, slide the manual feed paper guides to the width of the paper that you are going to use. If you have print quality problems, the drum may have foreign material, such as glue from a label stuck on the drum surface.
  • Page 75 Routine maintenance If the problem is not solved yet, follow the Note steps below. • The machine makes a mechanical noise during the Drum Cleaning process Open the front cover and leave the because the machine rotates the OPC machine turned on for 10 minutes to drum in reverse.
  • Page 76 Slowly take out the drum unit and toner Push down the green lock lever and take cartridge assembly. the toner cartridge out of the drum unit. CAUTION We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • Page 77 Routine maintenance Turn the drum unit gear by hand while looking at the surface of the OPC drum (1). • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. When you have found the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a Put the print sample in front of the drum...
  • Page 78: Cleaning The Paper Pick-Up Rollers

    Cleaning the paper pick-up Put the toner cartridge back into the drum unit until you hear it lock into place. rollers If you put the cartridge in correctly, the green lock lever will lift automatically. If you have paper feed problems, clean the pick-up rollers as follows: Turn off the machine.
  • Page 79 Routine maintenance Wipe the two pick-up rollers (1) inside of the machine to remove dust. Put the paper tray back in the machine. Plug the machine’s power cord back into the electrical socket. Turn on the machine.
  • Page 80: Troubleshooting

    The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Error Message...
  • Page 81 (XX = Error Code)  If the problem continues, call your Brother dealer. The paper is jammed in the (See Paper is jammed in the Duplex Tray Jam Duplex duplex tray at the back of the on page 62.)
  • Page 82 Brother toner cartridge. This will reset the Replace Toner mode. (See Replacing the toner cartridge on page 29.) If you have set the Toner setting to...
  • Page 83: Document Jams

    Troubleshooting Document Jams Document is jammed under the document cover (For DCP-7065DN) Document is jammed in the top of the ADF unit Take out any paper from the ADF that is (For DCP-7065DN) not jammed. Lift the document cover. Take out any paper from the ADF that is not jammed.
  • Page 84: Removing Small Documents Jammed In The Adf (For Dcp-7065Dn)

    Removing small documents Document is jammed at the jammed in the ADF output tray (For DCP-7065DN) (For DCP-7065DN) Lift the document cover. Take out any paper from the ADF that is not jammed. Insert a piece of stiff paper, such as cardstock, into the ADF to push any Pull the jammed document out to the small paper scraps through.
  • Page 85: Paper Jams

    Troubleshooting Paper Jams IMPORTANT If the paper cannot easily be removed in Paper is jammed in the this direction, stop and follow the instructions for Paper is jammed inside the standard paper tray machine on page 58. If the LCD shows Jam Tray, follow these steps: Note Pull the paper tray completely out of the...
  • Page 86: Paper Is Jammed At The Back Of The Machine

    Paper is jammed at the back of the machine If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these steps: Open the front cover. Leave the machine turned on for 10 minutes to cool down. Slowly take out the drum unit and toner cartridge assembly.
  • Page 87 Troubleshooting Pull down the tabs at the left and right IMPORTANT hand sides to open the fuser cover (1). • We recommend that you place the drum unit and the toner cartridges on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • Page 88: Paper Is Jammed Inside The Machine

    Paper is jammed inside the Using both hands, gently pull the jammed paper out of the fuser unit. machine If the LCD shows Jam Inside, follow these steps: Leave the machine turned on for 10 minutes to cool down. Open the front cover. CAUTION Close the fuser cover and the back cover (face-up output tray).
  • Page 89 Troubleshooting Slowly take out the drum unit and toner Push down the green lock lever and take cartridge assembly. The jammed paper the toner cartridge out of the drum unit. may be pulled out with the drum unit and Clear the jammed paper if there is any toner cartridge assembly, or this may inside the drum unit.
  • Page 90 Lift the scanner cover. Put the toner cartridge back into the Use both hands to carefully pull the drum unit until you hear it lock into place. jammed paper up and out of the output If you put the cartridge in correctly, the tray opening.
  • Page 91 Troubleshooting If you could not pull the jammed paper Put the paper tray back into the out of the output tray opening as shown machine. If you have removed the in step g, take the paper tray jammed paper, you have cleared the completely out of the machine.
  • Page 92: Paper Is Jammed In The Duplex Tray

    Paper is jammed in the Duplex Pull the duplex tray completely out of the machine. Tray If the LCD shows Jam Duplex, follow these steps: Leave the machine turned on for 10 minutes to cool down. CAUTION HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot.
  • Page 93 Troubleshooting Pull the jammed paper out of the Make sure that no paper remains under machine or the duplex tray. the machine. Put the duplex tray back in the machine.
  • Page 94: If You Are Having Difficulty With Your Machine

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 95: Scanning Difficulties

    Scanning difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In scanning. PaperPort™ 12SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. OCR does not work.
  • Page 96: Paper Handling Difficulties

    Paper handling difficulties Difficulties Suggestions The machine does not feed paper.  If there is no paper, load a new stack of paper into the paper tray. The LCD shows No Paper or a  If there is paper in the paper tray, make sure it is straight. If the paper is curled, Paper Jam message.
  • Page 97 It is necessary to set the third party Security/Firewall Software to allow Network scanning. To add port 54925 for Network scanning, enter the information below:  In Name: Enter any description, for example Brother NetScan.  In Port number: Enter 54925. ...
  • Page 98 Other Difficulties Suggestions The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on.
  • Page 99: Improving The Print Quality

    Note Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with toner from other sources. To get the best print quality, we suggest using the recommended paper. Check that you use paper that meets our specifications.
  • Page 100  Put in a new drum unit. See Replacing the drum unit on page 35.  The fuser unit may be contaminated. Call your Brother dealer. Make sure that you use paper that meets our specifications.  Rough-surfaced paper may cause the problem. See Acceptable paper and other print media on page 17.
  • Page 101 42.  The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 35. The fuser unit may be contaminated. Call your Brother dealer.  All black  Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause problems.
  • Page 102 Examples of poor print quality Recommendation  Check the machine's environment. Conditions such as high humidity and high temperatures may cause this print quality problem.  If the problem is not solved after printing a few pages, put in a new drum unit.
  • Page 103 The toner cartridge may be damaged. Put in a new toner 0 1 2 3 4 cartridge. See Replacing the toner cartridge on page 29.  The fuser unit may be contaminated. Call your Brother dealer. Black lines down the page Printed pages have toner stains down the page.
  • Page 104 Examples of poor print quality Recommendation  Check the paper type and quality. High temperatures and high humidity will cause paper to curl. See Acceptable paper and other print media on page 17.  If you do not use the machine often, the paper may have been in the paper tray too long.
  • Page 105 Troubleshooting Examples of poor print quality Recommendation  Make sure that the two green envelope levers inside the back cover are pulled down when you print the envelope. Envelope creases Note When you have finished printing, open the back cover and reset the two green levers back to their original position.
  • Page 106 Examples of poor print quality Recommendation  Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up position. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 107 Troubleshooting Examples of poor print quality Recommendation  Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. See Other Print Options (for ® Windows ) or Print Settings (For Macintosh) in the Software User's Guide.
  • Page 108 Examples of poor print quality Recommendation  Lift up the output tray support flap (1). Curled...
  • Page 109: Machine Information

    Press OK. Press Menu. Press a or b to choose 5.Reset. Press OK. (For DCP-7055 and DCP-7060D) Press a or b to choose 3.Machine Press a or b to choose the type of reset Info.. function you want to use.
  • Page 110: C Menu And Features

    Menu and features On-screen How to access the menu mode programming Press Menu. Your machine has been designed to be easy to use. The LCD provides on-screen Choose an option. You can scroll programming using the menu keys. through each menu level by pressing a We have created step by step on-screen or b for the direction you want.
  • Page 111: Menu Keys

    Menu and features Menu keys Access the menu. Go to the next menu level. Accept an option. Exit the menu by pressing repeatedly. Go back to the previous menu level. Scroll through the current menu level. Exit the menu.
  • Page 112: Menu Table

    Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Sets the type of 1.General 1.Paper 1.Paper Thin paper in the paper...
  • Page 113 — Restores all the 1.All a Reset machine's settings to Settings b Exit the original factory (For default settings. DCP-7055) 2.All Settings (For DCP-7065DN) — (Choose your — Allows you to change 0.Local language) the LCD language for Language your country.
  • Page 114 Level 1 Level 2 Level 3 Options Descriptions Page — You can choose the 2.Copy 1.Quality Auto* Copy resolution for Text your type of document. Photo Graph — Adjust the brightness 2.Brightness -nnnno+ for copies. -nnnon+ -nnonn+* -nonnn+ -onnnn+ — Adjusts the contrast 3.Contrast -nnnno+...
  • Page 115 — Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. — — Chooses the 2.Ethernet Auto* Ethernet link mode. 100B-FD 100B-HD 10B-FD 10B-HD —...
  • Page 116 Level 3 Options Descriptions Page — — You can check the 3.Machine Info. 1.Serial No. serial number of your (For DCP-7055 and machine. DCP-7060D) — You can check the 2.Page Counter Total 4.Machine Info. number of total List pages the machine...
  • Page 117: D Specifications

    Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity (For DCP-7055) 16 MB (For DCP-7060D / DCP-7065DN) 32 MB 16 characters  2 lines LCD (liquid crystal display) Power Source 220 - 240 V AC 50/60Hz...
  • Page 118 Dimensions DCP-7065DN 316 mm 405 mm 398.5 mm DCP-7055 / DCP-7060D 268 mm 405 mm 398.5 mm Weight With Consumables: (For DCP-7055) 9.8 kg (For DCP-7060D) 10.1 kg (For DCP-7065DN) 11.4 kg...
  • Page 119 Specifications Noise level Sound power Operating: (For DCP-7055) d = 6.60 B (A) (For DCP-7060D/DCP-7065DN) d = 6.40 B (A) Standby: (For DCP-7055) d = 4.30 B (A) (For DCP-7060D) d = 4.27 B (A) (For DCP-7065DN) d = 4.22 B (A)
  • Page 120: Document Size

    Document Size Document Size ADF Width: 147.3 to 215.9 mm (Single-sided) (For DCP-7065DN) ADF Length: 147.3 to 355.6 mm (For DCP-7065DN) Scanner Glass Width: Max. 215.9 mm Scanner Glass Length: Max. 297 mm...
  • Page 121: Print Media

    Specifications Print media Paper Input Paper Tray  Paper Type: Plain paper, Thin paper or Recycled paper  Paper Size: Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive (Legal and Folio for Asia)  Paper Weight: 60 to 105 gsm ...
  • Page 122: Copy

    25% to 400% (in increments of 1%) Up to 600  600 dpi Resolution First Copy Out Time (For DCP-7055) Less than 12 seconds (from the READY mode and standard tray) (For DCP-7060D / DCP-7065DN) Less than 11 seconds (from the READY mode and standard tray) Ready At 25C...
  • Page 123: Scanner

    Scanning Width Max. 204 mm Greyscale 256 levels For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. ® ® ® Maximum 1200  1200 dpi scanning with the WIA driver in Windows...
  • Page 124: Printer

    600 dpi  600 dpi, HQ1200 (2400  600 dpi) quality Resolution Print Speed Up to 5 pages/minute (A4 size) (Duplex) Print Speed (For DCP-7055) Up to 20 pages/minute (A4 size) (For DCP-7060D) Up to 24 pages/minute (A4 size) (For DCP-7065DN) Up to 26 pages/minute (A4 size)
  • Page 125: Interfaces

    Specifications Interfaces We recommend to use a USB cable (Type A/B) that is no more than 2 metres long. Use an Ethernet UTP cable category 5 or greater. Ethernet (DCP-7065DN) Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.
  • Page 126: Computer Requirements

    Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Processor Minimum Recommended Hard Disk Space Supported Supported Operating System Minimum to install Version Speed Software Interface Functions Drivers Applications ® ® ® 64 MB 256 MB 150 MB 500 MB Printing,...
  • Page 127 10.6.x Processor ® Internet Explorer 6.0 or greater. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third-party USB ports are not supported. ® ® PaperPort™ 11SE supports Microsoft SP4 or higher for Windows 2000.
  • Page 128: Consumable Items

    Drum yield is approximate, and may vary by type of use. Note • Brother does not recommend the use of consumables other than genuine Brother consumables. • Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables.
  • Page 129: Network (Lan) (Dcp-7065Dn)

    You can connect your machine to a network for Network Printing and Network Scanning. Also included is Brother BRAdmin Light Network Management software. Security Protocols Wired APOP, POP before SMTP, SMTP-AUTH BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
  • Page 130: Index

    Index ADF (automatic document feeder) Envelopes ........12 using .............21 Error messages on LCD ......50 Drum Error ..........35 Drum Stop ..........35 Duplex Disabled ........51 Cleaning Init Unable XX ........51 Cleaning:paper pick-up rollers ....48 Jam Duplex .......... 51 corona wire ...........42 No Paper ..........
  • Page 131 Machine information Replacing how to reset the machine ......79 drum unit ..........35 reset functions ........79 toner cartridge ........29 serial number ........79 Resolution Maintenance, routine .......40 copy ............92 replacing print ............94 drum unit ..........35 scan ............93 toner cartridge ........29 Menu Table ..........82 Mode, entering...
  • Page 132 Service & Support > Warranty. For warranty service (repair) of your Brother product you will need to retain a copy of your sales docket and contact the Support Centre for location of the nearest Authorised Warranty Centre (AWC).
  • Page 133 These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
  • Page 134 ADVANCED USER’S GUIDE DCP-7055 DCP-7060D DCP-7065DN Not all models are available in all countries. Version 0 ARL/ASA/NZ/SAF/GLF...
  • Page 135 Network User's Guide This Guide provides useful information about wired network settings and security (For DCP-7065DN) settings using the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips.
  • Page 136 Table of Contents General Setup Memory Storage ....................1 Ecology features ....................1 Toner Save ...................... 1 Sleep Mode ..................... 1 Deep Sleep mode.................... 2 Toner Settings ....................... 2 Toner Setting (Continue Mode) ............... 2 LCD Contrast ......................3 User Settings Report ..................... 3 Network Configuration Report (For DCP-7065DN)..........
  • Page 138: General Setup

    General Setup Memory Storage Ecology features Your menu settings are stored permanently, Toner Save and in the event of a power failure will not be lost. Temporary settings (for example, You can save toner using this feature. When Contrast) will be lost. you set Toner Save to On, prints appear lighter.
  • Page 139: Deep Sleep Mode

    Chapter 1 Toner Settings While the machine is in sleep mode the LCD will show Sleep. Press Menu. Toner Setting (Continue Mode) Press a or b to choose 1.General You can set the machine to continue printing Setup and press OK. after the LCD shows Replace Toner.
  • Page 140: Lcd Contrast

    LCD look lighter or darker. programmed. Press Menu. Press Menu. Press a or b to choose 1.General (For DCP-7055 / DCP-7060D) Setup and press OK. Press a or b to choose 3.Machine Info. and press OK. Press a or b to choose 3.LCD Contrast and press OK.
  • Page 141: Network Configuration Report (For Dcp-7065Dn)

    Chapter 1 Network Configuration Scanning using a Report (For DCP-7065DN) scanner driver You can print a report showing the current For information about using a scanner driver, network configuration, including the internal see Scanning a document using the TWAIN print server settings. driver or Scanning a document using the WIA driver in the Software User's Guide.
  • Page 142: Making Copies

    When you want to quickly change the copy settings temporarily for the next copy, use the temporary COPY keys. You can use different combinations. DCP-7055 DCP-7060D / DCP-7065DN The machine returns to its default settings one minute after copying. Stop copying...
  • Page 143: Using The Options Key

    Chapter 2 Using the Options key Make sure you are in Copy mode. Use the Options key to quickly set the following copy settings temporarily for the next copy. Press Menu selections Options Page Press a or b, then press OK Press a or b, then press OK Quality Auto*...
  • Page 144 Making copies Press Menu selections Options Page Enlarge/Reduce 100%* 97% LTRiA4 94% A4iLTR 91% Full Page 85% LTRiEXE 83% LGLiA4 (for Asia) 78% LGLiLTR (for Asia) 70% A4iA5 Custom(25-400%) Auto 200% 141% A5iA4 104% EXEiLTR Page Layout Off(1 in 1)* 2 in 1 (P) 2 in 1 (L) 2 in 1 (ID)
  • Page 145: Improving Copy Quality

    Chapter 2 Improving copy quality Sorting copies using the ADF (For DCP-7065DN) You can choose from a range of quality settings. The default setting is Auto. You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on. ...
  • Page 146: Adjusting Contrast And Brightness

    Making copies (For DCP-7065DN) Auto sets the Press a or b to choose 3.Contrast. machine to calculate the reduction Press OK. ratio that best fits the size of paper. Press a or b to increase or decrease the Auto is only available when using contrast.
  • Page 147: Making N In 1 Copies

    Chapter 2 Making N in 1 copies Put the next page on the scanner glass. Press OK. (page layout) Repeat steps f and g for each page of the layout. You can reduce the amount of paper used when copying by using the N in 1 copy After all the pages have been scanned, feature.
  • Page 148: In 1 Id Copy

    Making copies 2 in 1 (L) Press Options.  Press a or b to choose Page Layout. Press OK. Press a or b to choose 2 in 1 (ID). Press OK.  4 in 1 (P) Press Start. After the machine scans the first side of the card, the LCD will show the following instruction.
  • Page 149: Duplex Copying (1-Sided To 2-Sided) (For Dcp-7060D / Dcp-7065Dn)

    Chapter 2 Duplex Copying Place the next page on the scanner glass. (1-sided to 2-sided) Press OK. Repeat steps e and f for the remaining pages. (For DCP-7060D / DCP-7065DN) After all the pages have been scanned, press b in step e to finish. Duplex Copy (long edge flip) ...
  • Page 150: Advanced Duplex Copy (Short Edge Flip)

    Making copies Advanced Duplex Copy (short edge flip)  1 sided i 2 sided S Portrait Landscape Load your document. Press a or b to enter the number of copies you want. Press Duplex and a or b to select 1sidedi2sided S.
  • Page 151: Cleaning The Machine

     3.Machine Info. spray, or any type of flammable substance to clean the outside or inside of the (DCP-7055 / DCP-7060D) machine. Doing this may cause a fire or  4.Machine Info. (DCP-7065DN) electrical shock.
  • Page 152: Checking The Remaining Life Of The Drum Unit

    (DCP-7055 / DCP-7060D) • If you are returning your machine to 4.Machine Info. (DCP-7065DN)  Brother as part of the Exchange Service, pack only the machine. Keep all separate Press OK. parts, including the drum unit, the toner Press a or b to choose one of the...
  • Page 153 Put the protective material (1) in the Pack the AC cord and printed materials machine with the “REMOVE” text to the in the original carton as shown below: left, as shown in the illustration. FRONT Put the drum unit and toner cartridge assembly back into the machine.
  • Page 154: B Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder Temporary settings (For DCP-7065DN)) You can choose certain options for each...
  • Page 155: Index

    Index Copy Packing the machine ....... 15 2 in 1 ID Copy ........11 Page layout (N in 1) ......... 10 brightness ..........9 Power failure ..........1 Contrast ..........9 Enlarge/Reduce ........8 keys ............5 N in 1 (page layout) .......10 Quality Options key ..........6 copying ..........
  • Page 156 These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.

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