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Canon 2711B019AB Basic Operation Manual
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Canon 2711B019AB Basic Operation Manual

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Basic Operation Guide

Please read this guide before operating this product.
After you finish reading this guide, store it in a safe place for future reference.
Before Using the Machine
Documents and Print Media
Registering Destinations in the Address Book
Copying
Fax
Printing
Scanning
Network
Settings from a PC
Maintenance
Troubleshooting
Machine Settings
Appendix

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Table of Contents
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Summary of Contents for Canon 2711B019AB

  • Page 1: Basic Operation Guide

    Basic Operation Guide Before Using the Machine Documents and Print Media Registering Destinations in the Address Book Copying Printing Scanning Network Settings from a PC Maintenance Troubleshooting Machine Settings Appendix Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference.

  • Page 2: Manuals For The Machine

    Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon. The machine illustration in this manual may differ slightly from your machine.
  • Page 3 Overview of the Machine Functions Depending on the system configuration and product purchased, some functions may not be available. Copying You can use various copy functions. Faxing Basic Operation Guide (MF4380dn/MF4370dn/ Copying (see on p. 4-1) MF4350d/MF4340d Only) e-Manual Copy In addition to the normal faxing, you can send faxes from a computer.
  • Page 4 Network (MF4380dn/MF4370dn Only) Scanning This machine can be connected to a network. Connecting to a network enables you to use various functions. You can retrieve documents scanned with this machine to your computer. Basic Operation Guide Network (see on p. 8-1) Basic Operation Guide e-Manual Scanning (see on p.

  • Page 5: Table Of Contents

    Contents Manuals for the Machne ........ Fax Mode (MF4380dn/MF4370dn/ Preface ............. v MF4350d/MF4340d Only) ......1-12 Available Features ..........viii Scan Mode ............1-12 How to Use Ths Gude ........x Toner Cartrdge ........... 1-13 Symbols Used in This Manual ......ix Maintaining the Toner Cartridge ....1-14 Keys and Buttons Used in This Manual ..
  • Page 6 Contents Storng/Edtng One-Touch Keys ....3-3 Vewng Copy Settngs ......4-24 Registering One-Touch Keys ......3-3 Editing One-Touch Keys ......... 3-3 5 Fax (MF4380dn/MF4370dn/ Erasing One-Touch Keys ......... 3-4 MF4350d/MF4340d Only) ..5-1 Storng/Edtng Coded Dal Codes .....3-6 Overvew of Fax Functons ......5-2 Registering Coded Dial Codes .....
  • Page 7 Contents Send Start Speed ........5-32 Scalng Documents ........6-7 Regsterng the Outsde Lne Access Prntng Multple Pages on One Sheet ..6-9 Number n the R-Key ........5-33 2-Sded Prntng .......... 6-10 Prntng Receved Documents on Both Checkng and Cancelng Prnt Jobs ..6-11 Sdes of Paper ..........
  • Page 8 Contents Fuser Roller ............10-5 FAX SETTINGS (MF4380dn/MF4370dn/ Scanning Area ..........10-6 MF4350d/MF4340d Only) ......12-6 Replacng the Toner Cartrdge ....10-9 ADDRESS BOOK SET. (MF4380dn/ When a Message Appears ......10-9 MF4370dn/MF4350d/MF4340d Only) ..12-7 Redistributing Toner ........10-10 PRINTER SETTINGS .........12-7 Replacing the Toner Cartridge with a TIMER SETTINGS ..........12-8 New One ............

  • Page 9: Preface

    Preface Preface Thank you for choosing a Canon product. Before using the machine, please read the following instructions for your safety. Model Names F156602 (MF4380dn/MF4370dn/MF4350d/MF4340d) F156600 (MF4330d/MF4320d) Available Features The procedures described in this manual are based on the imageCLASS MF4380dn. Depending on the system configuration and product purchased, some features described in the manuals may not be functional.

  • Page 10: How To Use This Guide

    How to Use This Guide How to Use This Guide Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. Indicates a warning that may lead to death or serious injury if not observed. Explains how to avoid actions that could injure you or damage your machine.

  • Page 11: Illustrations Used In This Manual

    How to Use This Guide Illustrations Used in This Manual Illustrations used in this manual are the model MF4380dn. When there is any difference among MF4380dn, MF4370dn, MF4350d, MF4340d, MF4330d, and MF4320d, it is clearly indicated in the text, e.g., “For MF4380dn.

  • Page 12: Safety Precautions

    – Unplug the machine from the wall outlet and contact your local authorized Canon dealer in any of the following cases: When the power cord or plug is damaged or frayed.

  • Page 13: Location

    Safety Precautions Do not place your hands, hair, clothing, etc., near the exit and feed rollers. Even if the machine is not in – operation, your hands, hair, or clothing may get caught in the rollers, which may result in personal injury or damage if the machine suddenly starts printing.
  • Page 14 Safety Precautions MF4380dn MF4370dn MF4350d/MF4330d x...

  • Page 15: Power Supply

    – quickly. If you notice anything unusual (smoke, strange odors, noises) around the machine, unplug the power cord immediately. Contact your local authorized Canon dealer. – Do not allow anything to rest on the power cord, and do not place the machine where the cord will be walked on.

  • Page 16: Legal Notices

    1 established by the IPv6 Forum. Trademarks Canon, the Canon logo, and imageCLASS are registered trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. Microsoft, Windows, Windows Server and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the U.S.

  • Page 17: Copyright

    Canon Inc. This product contains software made available to Canon Inc. or its licenser(s) under the terms (a) through (c) listed below.

  • Page 18: Third Party Software

    Canon’s licenser to you for any intellectual property of LICENSORS. (3) You may use the SOFTWARE solely for use with the Canon product you purchased (the “PRODUCT”). (4) You may not assign, sublicense, market, distribute, or transfer the SOFTWARE to any third party without prior written consent of Canon and LICENSORS.

  • Page 19: The Software Subjected To The Other Conditions

    Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.

  • Page 20: Laser Safety

    Laser Safety Laser Safety Laser Safety Information Laser radiation could be hazardous to the human body. For this reason, laser radiation emitted inside this equipment is hermetically sealed within the protective housing and external cover. No radiation can leak from the machine in the normal operation of the product by the user.

  • Page 22: Before Using The Machine

    Before Using the Machine This chapter describes what you should know before using this machine, such as the names of the parts and their functions, and basic settings to use various functions. Machine Components ..........1-2 External View (Front) ............1-2 External View (Back) ............1-5 Operation Panel ............1-8 Main Operation Panel ............1-8 Fax Operation Panel (MF4380dn/MF4370dn/...

  • Page 23: External View (Front)

    Machine Components Machine Components This section describes the parts names of the machine and their functions. External View (Front) ● MF4380dn ● MF4370dn...
  • Page 24 Machine Components ● MF4350d/MF4330d ● MF4340d/MF4320d...
  • Page 25 Machine Components ①ADF (Automatic Document Feeder) ⑪Paper stopper Holds documents and feeds them automatically Prevents the paper from falling off the output into the scanning area. tray. Open the paper stopper from its original position for A4/LTR paper. For LGL paper, pull out ②Slide guides the output tray extension first, and then open the Adjust to the width of the document.

  • Page 26: External View (Back)

    Machine Components External View (Back) ● ● MF4380dn MF4370dn...
  • Page 27 Machine Components ● ● MF4350d MF4330d ● ● MF4340d MF4320d...
  • Page 28 Machine Components ①Ethernet port (MF4380dn/MF4370dn Only) Connect the network cable. ②USB port Connect the USB (Universal Serial Bus) cable. ③Rear cover Open this cover when clearing paper jams. ④Power socket Connect the power cord. ⑤Telephone line jack Connect the telephone cable. ⑥External device jack Connect an external device.

  • Page 29: OperatOn Panel

    Operation Panel Operation Panel This section describes the names and functions of the operation panel keys, and describes all the parts on the operation panel. Main Operation Panel ● MF4380dn/MF4370dn/MF4350d/MF4340d ● MF4330d/MF4320d...
  • Page 30 Operation Panel ①[Paper Settings] key ⑫[Energy Saver] key Press to set or cancel the Sleep mode Press to specify the paper size and type for the manually. The key lights green when the paper cassette or multi-purpose tray. Sleep mode is set, and goes off when the ②[Job Cancel/Status Monitor] key mode is canceled.
  • Page 31 Operation Panel ㉒[ ] key Press to decrease the value for various settings. Also press to see the previous item in the menu. ㉓Display Displays messages and prompts during operation. Displays selection, text, and numbers when adjusting the settings. ㉔[Report] key MF4380dn/MF4370dn/MF4350d/MF4340d: Press to print reports and lists manually.

  • Page 32: Fax Operation Panel

    Operation Panel Fax Operation Panel (MF4380dn/MF4370dn/MF4350d/MF4340d Only) ①[Hook] key Press when you want to dial without lifting up the handset of the external telephone. ②[Redial/Pause] key Press to redial the last dialed number when fax is standing by, or press to insert a pause when entering a fax number.

  • Page 33: Copy Mode

    Display (Standby Mode) Display (Standby Mode) Copy Mode Scan Mode S C A N N I N G M O D E 1 0 0 % T E X T / P H O T O – Depending on your needs, you can change the standby display which appears when the main power switch is turned ON.

  • Page 34: Toner CartrDge

    Toner Cartridge Toner Cartridge The average print yield of the Canon genuine starter toner cartridge which comes with the machine is 1,000 pages, the Canon genuine replacement toner cartridge is 2,000 pages. The page counts are on the basis of “ISO/ IEC 19752”* when printing A4 size paper with the default print density setting.

  • Page 35: Maintaining The Toner Cartridge

    Maintaining the Toner Cartridge – Be careful of counterfeit toner cartridges Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner Note the following when handling the toner cartridge may result in poor print quality or machine cartridge.
  • Page 36 Toner Cartridge ■ Toner low T O N E R G A U G E 1 0 0 % ■ Toner near empty T O N E R G A U G E 1 0 0 % ■ Toner empty T O N E R G A U G E 1 0 0 %...

  • Page 37: EnterNg Characters

    Entering Characters For displays that require alphanumeric entries, follow the procedure below to enter characters. Example: Enter <Canon>. For details on entering characters, see “Information About the Keys,” in the Starter Guide or “Set Up the Machine,” in the e-Manual. Press repeatedly until an uppercase <C>...

  • Page 38: Telephone Line Settings

    Telephone Line Settings Telephone Line Settings Settings (MF4380dn/ MF4370dn/MF4350d/MF4340d Only) Set the type of telephone line that is connected to the machine. If this setting is incorrect, you will be unable to communicate with other machines. Make sure to check the type of telephone line that you are using, and make the correct setting. The default setting is <TOUCH TONE>...

  • Page 39: Setting The Sleep Mode

    Timer Settings Timer Settings The timer settings enables you to set the Sleep Mode and the Daylight Saving Time. Setting the Sleep Mode Press [ ] or [ ] to select the desired interval, then press [OK]. If the machine remains idle for a certain period of time, it automatically enters the Sleep mode.

  • Page 40: Setting The Daylight Saving Time

    Timer Settings Setting the Daylight Saving Time Press [ ] or [ ] to select the month, then press [OK]. In some countries or areas, time is advanced throughout the summer season. This is called M O N T H M A R C H “Daylight Saving Time.
  • Page 41 Timer Settings Press [ ] or [ ] to select <MONTH>, then press [OK]. E N D D A T E / T I M E M O N T H Press [ ] or [ ] to select the month, then press [OK].

  • Page 42: Documents And Print Media

    Documents and Print Media This chapter describes the types of paper and documents that can be used with the machine and how to load paper in the paper cassette and the multi-purpose tray. Documents Requirements ..........2-2 Scanning Area ..............2-3 Placing Documents ............2-4 On the Platen Glass .............2-4 In the ADF (MF4380dn/MF4370dn/MF4350d/ MF4330d Only) ..............2-5...

  • Page 43: Documents RequRements

    Documents Requirements Documents Requirements Platen Glass Type Plain paper Plain paper (Multi-page documents of the – – Thick documents same size, thickness and weight or one-page – Photographs documents.) – Small documents (e.g., index cards) – Special types of paper (e.g., tracing paper* , transparencies* , etc.)

  • Page 44: ScannNg Area

    Scanning Area Scanning Area Make sure your document's text and graphics fall within the shaded area in the following diagram. Note that the margin widths listed are approximate and there may be slight variations in actual use.

  • Page 45: On The Platen Glass

    Placing Documents Placing Documents This section describes how to place your documents on the platen glass and in the ADF. On the Platen Glass Align the document with the appropriate paper size marks. Lift up the ADF. If your document does not match any of the paper size marks, align the center of your document with the arrow mark.

  • Page 46: In The Adf (Mf4380Dn/Mf4370Dn/Mf4350D/Mf4330D Only)

    Placing Documents Gently lower the ADF. Adjust the slide guides to the width of the documents. The document is ready for scanning. Neatly place the documents face up in the document feeder tray. – When closing the ADF, be careful not to get your fingers caught, as this may result in personal injury.

  • Page 47: Paper RequRements

    Store all paper wrapped and on a flat surface until ready for use. Keep opened packs in their original packaging in a cool, dry location. Store paper at 18°C–24°C, 40%–60% relative humidity. Use only the transparencies designed for laser printers. Canon recommends you to use Canon type transparencies with this machine.

  • Page 48: Printable Area

    Printable Area Printable Area The shaded area indicates the approximate printable area of A4 paper. Note that the margin widths listed are approximate and there may be slight variations in actual use.

  • Page 49: In The Paper Cassette

    Loading Paper Loading Paper This section describes how to load paper in the paper cassette and the multi-purpose tray. The default paper size/type is set to <A4> and <PLAIN PAPER> in the setting menu. When you load other size and/or type of paper, change the paper size/type setting by pressing [Paper Settings].
  • Page 50 Loading Paper Fan the paper stack and even the edges. Close the front panel of the paper cassette. Load the paper into the paper cassette with the print side up. Make sure the paper stack sits below the small fin (A) on the side paper guide.
  • Page 51 Loading Paper ● For MF4350d/MF4340d/MF4330d/ Slide the side paper guides (A) to match the size of paper. MF4320d Open the paper feeding tray. Take out the dust cover from inside the machine. If the paper guides do not fit the size of the paper, the printout may be skewed.

  • Page 52: In The Multi-Purpose Tray

    Loading Paper In the Multi-Purpose Tray Load the paper into the paper feeding tray with the print side up. Make sure the paper stack sits below the hook (A) on the Use the multi-purpose tray when you want to copy side paper guide.
  • Page 53 Loading Paper When setting paper, gently insert the Slide the paper guides so that they fit to paper into the multi-purpose tray with both sides of the paper. the print side up. When setting an envelope, gently insert the envelope into the multi-purpose tray with the print side up and the right edge (i.e., closer to If the paper guides do not fit the size of the paper, the stamp) first.
  • Page 54 Loading Paper When setting paper, gently insert the Slide the paper guides so that they fit to paper into the multi-purpose tray with both sides of the paper. the print side up. When setting an envelope, gently insert the envelope into the multi-purpose tray with the print side up and the right edge (i.e., closer to If the paper guides do not fit the size of the paper, the stamp) first.

  • Page 55: For The Paper Cassette

    Setting Paper Size and Type Setting Paper Size and Type This section describes how to specify the paper size and type you are loading in the paper cassette and the multi-purpose tray. Whenever you change the paper size and type in the cassette and the tray, follow the procedure in this section to adjust the paper size and type settings for the cassette and the tray.

  • Page 56: For The Multi-Purpose Tray

    Setting Paper Size and Type For the Multi-Purpose Tray Press [ ] or [ ] to select the paper type, then press [OK]. Press [Paper Settings] repeatedly to select <MP TRAY>, then press [OK]. P A P E R T Y P E P L A I N P A P E R T R A Y...
  • Page 57 2-16...

  • Page 58: Registering Destinations In The Address Book

    Registering Destinations in the Address Book (MF4380dn/MF4370dn/MF4350d/MF4340d Only) This chapter describes how to register destinations in the Address Book, and how to edit and erase registered information. About the Address Book ..........3-2 Storing/Editing One-Touch Keys ........3-3 Registering One-Touch Keys ..........3-3 Editing One-Touch Keys ............3-3 Erasing One-Touch Keys ............3-4 Storing/Editing Coded Dial Codes ......3-6...

  • Page 59: About The Address Book

    About the Address Book About the Address Book The Address Book is a feature used for storing fax numbers. The Address Book is divided into one-touch keys and coded dial codes. You can store up to 7 destinations in one-touch keys, and 100 destinations in coded dial codes, for a total of 107 destinations in the whole Address Book.

  • Page 60: Registering One-Touch Keys

    Storing/Editing One-Touch Keys Storing/Editing One-Touch Keys This section describes how to register destinations for one-touch keys and to edit the registered one-touch keys. Registering One-Touch Keys Enter the fax number you register (up to 50 digits, including spaces and pauses) with –...

  • Page 61: Erasing One-Touch Keys

    Storing/Editing One-Touch Keys Press [ ] or [ ] to select the one- Press [Stop/Reset] to return to the touch key (01 to 07) you want to edit, standby mode. then press [OK]. Erasing One-Touch Keys 1 - T O U C H S P D D I A L Press...
  • Page 62 Storing/Editing One-Touch Keys Press and hold [Clear] to erase the fax number, then press [OK]. T E L N U M B E R E N T R Y If you erase the fax number, the registered name is cleared automatically. Press [Stop/Reset] to return to the standby mode.

  • Page 63: Registering Coded Dial Codes

    Storing/Editing Coded Dial Codes Storing/Editing Coded Dial Codes This section describes how to register destinations for coded dial codes and to edit the registered coded dial codes. Registering Coded Dial Codes Enter the fax number you register (up to 50 digits, including spaces and pauses) with –...

  • Page 64: Erasing Coded Dial Codes

    Storing/Editing Coded Dial Codes Erasing Coded Dial Codes Press [ ] or [ ] to select the coded dial code (00 to 99) you want to edit, then press [OK]. Press [Menu]. C O D E D D I A L Press [ ] or [ ] to select <ADDRESS...
  • Page 65 Press and hold [Clear] to erase the fax number, then press [OK]. T E L N U M B E R E N T R Y If you erase the fax number, the registered name is cleared automatically. Press [Stop/Reset] to return to the standby mode.

  • Page 66: Registering Group Addresses

    Storing/Editing Recipients for Group Dialing Storing/Editing Recipients for Group Dialing This section describes how to register destinations for group addresses and to edit the registered group addresses. Enter the group name (up to 20 letters, Registering Group Addresses including spaces) with the numeric keys, then press [OK].

  • Page 67: Adding New Destination To Group

    Storing/Editing Recipients for Group Dialing Adding New Destination to Group Deleting Destination from Group Press [Menu]. Press [Menu]. Press [ ] or [ ] to select <ADDRESS Press [ ] or [ ] to select <ADDRESS BOOK SET.>, then press [OK]. BOOK SET.>, then press [OK].

  • Page 68: Changing Group Name

    Storing/Editing Recipients for Group Dialing Press [OK]. Enter a new character with – [numeric keys], then press [OK]. N O . 0 0 2 = 1 2 3 X X X X X X [ 0 2 ] C a n o n N A M E [ A ] C a n o n...
  • Page 69 Storing/Editing Recipients for Group Dialing Press [OK]. N A M E [ A ] C a n o n G r o u p Press [Clear] repeatedly until all recipients are deleted, then press [OK]. N O . 0 0 1 = When you delete all destinations, the registered name is cleared automatically.

  • Page 70: Copying

    Copying This chapter describes the copying features. Overview of Copy Functions ........4-2 Basic Copying Method ..........4-4 Canceling Copy Jobs ............4-5 Selecting Image Quality ..........4-6 Adjusting Density ............4-8 Adjusting Automatically ...........4-8 Adjusting Manually .............4-9 Enlarge/Reduce Images ..........4-10 Preset Zoom................ 4-10 Custom Copy Ratio............4-11 Collating Copies ............4-13 Multiple Documents onto One Sheet (2 on 1) ..4-15 2 on 1 Combination ............

  • Page 71: OvervEw Of Copy FunctOns

    Overview of Copy Functions Overview of Copy Functions In addition to enlarging/reducing copies, you can make 2-sided copies or use the 2 on 1 mode, which reduces 2 page documents to fit on one sheet of paper. (p. 4-6) (p. 4-8)
  • Page 72 Overview of Copy Functions (p. 4-10) (p. 4-18) (p. 4-15)

  • Page 73: Basic Copying Method

    Basic Copying Method Basic Copying Method This section describes the basic procedure for copying. Place documents on the platen glass or – [numeric keys] to enter the load them in the ADF. desired copy quantity (1 to 99). 1 0 0 % T E X T / P H O T O The copy quantity appears on the right –...

  • Page 74: CancelNg Copy Jobs

    Canceling Copy Jobs Canceling Copy Jobs You can cancel scanning or ongoing jobs. If you cancel a copy job during scanning, make sure to remove the document. Press [Stop/Reset]. When the <CANCEL COPYING?> message appears, press [ ] to select <YES>. C A N C E L C O P Y I N G ? <...

  • Page 75: SelectNg Image QualTy

    Selecting Image Quality Selecting Image Quality You can adjust the image quality of copies according to the types of documents. A correct selection is necessary for the optimal reproduction of the colors of the document. These settings return to the default values if the machine remains idle for a certain period of time or if you press [Stop/Reset].
  • Page 76 Selecting Image Quality – [numeric keys] to enter the desired copy quantity (1 to 99). 1 0 0 % T E X T / P H O T O Press [Start]. If you want to copy multiple documents using the platen glass, place a document and press [Start] once for each page.

  • Page 77: AdjustNg DensTy

    Adjusting Density Adjusting Density You can adjust the density to the most appropriate level for the document either automatically or manually. The default setting is <MANUAL> (5). Adjusting Automatically Press [Density] twice to select <AUTO>, then press [OK]. You can adjust the density to the most appropriate D E N S I T Y level for the document automatically.

  • Page 78: Adjusting Manually

    Adjusting Density Adjusting Manually – [numeric keys] to enter the desired copy quantity (1 to 99). You can adjust the density to the most appropriate level for the document manually. 1 0 0 % T E X T / P H O T O Place documents.

  • Page 79: Enlarge/Reduce Images

    Enlarge/Reduce Images Enlarge/Reduce Images You can convert a standard-sized document to a different standard-sized copy (preset zoom), or you can enlarge or reduce images in 1% increments (custom copy ratio). The default setting is <100%>. Preset Zoom Press [Enlarge/Reduce]. You can enlarge or reduce standard size documents P R E S E T R A T I O 1 0 0 %...

  • Page 80: Custom Copy Ratio

    Place documents. Press [ ] or [ ] to select the copy ratio, then press [OK]. P R E S E T R A T I O 7 0 % – <200% MAX.> <141% A5 → A4> – <122% A5 → B5> –...
  • Page 81 Enlarge/Reduce Images – [numeric keys] to enter the desired copy quantity (1 to 99). 9 5 % T E X T / P H O T O Press [Start]. If you want to copy multiple documents using the platen glass, place a document and press [Start] once for each page.

  • Page 82: CollatNg CopEs

    Collating Copies Collating Copies You can sort copies into sets arranged in page order. This function is useful when making handouts for meetings. This feature can be used together with both “2-Sided Copying,” (see p. 4-18) and “Multiple Documents onto One Sheet (2 on 1),” (see p. 4-15). The default setting is <OFF>.
  • Page 83 Collating Copies Press [Collate/2 on 1]. C O L L A T E / 2 C O L L A T E – If you want to use <COLLATE> and “2 on 1 Combination” (see p. 4-15) at the same time, select <COLLATE+2 ON 1>, then press [OK].

  • Page 84: On 1 Combination

    Multiple Documents onto One Sheet (2 on 1) Multiple Documents onto One Sheet (2 on 1) This mode enables you to reduce two-page documents to fit on one sheet of paper (1-sided/ 2-sided). 2 on 1 Combination Place documents. 2 on 1 mode automatically reduces two documents to fit on the selected paper size.

  • Page 85: Copying Id Card

    Multiple Documents onto One Sheet (2 on 1) Copying ID Card Press [COPY]. You can make a copy of a 2-sided card onto one Press [Collate/2 on 1] repeatedly side of a paper. This mode is useful when copying ID to select <2 ON 1>, then press [OK].
  • Page 86 Multiple Documents onto One Sheet (2 on 1) – [numeric keys] to enter the desired copy quantity (1 to 99). 1 0 0 % T E X T / P H O T O Press [start]. Turn and place the card. –...

  • Page 87: 2-Sided Copying

    2-Sided Copying 2-Sided Copying This mode enables you to make 2-sided copies from 1-sided or 2-sided documents, or make 1-sided copies from 2-sided documents. This enables you to cut print costs in half when copying in large quantities. This feature can be used together with both “Collating Copies” (see p. 4-13) and “2 on 1 Combination”...

  • Page 88: To 2-Sided Copying

    2-Sided Copying 1 to 2-Sided Copying You can make 2-sided copies from 1-sided For the landscape oriented documents: When <BOOK TYPE> is selected, the front and documents. back sides of the copy will have the opposite top- bottom orientation. When <CALENDAR TYPE> is Place documents.

  • Page 89: To 2-Sided Copying (Mf4380Dn Only)

    2-Sided Copying 2 to 2-Sided Copying (MF4380dn Press [ ] or [ ] to select <BOOK TYPE> or <CALENDAR TYPE> for the Only) output layout, then press [OK]. You can make 2-sided copies from 2-sided T Y P E O U T P U T documents.

  • Page 90: To 1-Sided Copying (Mf4380Dn Only)

    2-Sided Copying 2 to 1-Sided Copying (MF4380dn – [numeric keys] to enter the desired copy quantity (1 to 99). Only) 1 0 0 % You can make 1-sided copies from 2-sided T E X T / P H O T O documents.

  • Page 91: SelectNg Paper SZe Group

    Selecting Paper Size Group Selecting Paper Size Group This section describes how to select the paper size group. The default setting is <AB>. Press [Menu]. Press [ ] or [ ] to select <COPY SETTINGS>, then press [OK]. M E N U C O P Y S E T T I N G S Press [...

  • Page 92: ChangNg Standard Mode

    Changing Standard Mode Changing Standard Mode The Standard mode is the combination of copy modes that the machine automatically applies when the power is turned ON, or when [Stop/Reset] is pressed. You can change the Standard mode to suit your needs. The default settings are the followings: –...

  • Page 93: Viewing Copy Settings

    Viewing Copy Settings Viewing Copy Settings You can check the current copy settings for <COLLATE>, <2-SIDED>, <2 ON 1>, and <ID CARD COPY>. Press [Job Cancel/Status Monitor] repeatedly to select <VIEW SETTINGS>, then press [OK]. V I E W S E T T I N G S The current settings for <COLLATE>, <2-SIDED>, <2 ON 1>, and <ID CARD COPY>...

  • Page 94: Fax

    (MF4380dn/MF4370dn/ MF4350d/MF4340d Only) This chapter describes how to use fax functions. Overview of Fax Functions ..........5-2 Reducing a Received Document .......5-35 Introduction to Using Fax Functions ......5-4 Printing Footer Information on a Received Methods for Receiving Faxes ...........5-4 Document ..............5-36 Specifying the Way of Printing When Toner Runs Selecting the Receive Mode .........

  • Page 95: OvervEw Of Fax FunctOns

    Overview of Fax Functions Overview of Fax Functions In addition to the Super G3 fax function, you can send faxes from your computer. You can also forward received fax documents to specified destinations. (p. 5-13) (p. 5-17) (p. 5-25) (p. 5-24) (p.
  • Page 96 Overview of Fax Functions (p. 5-19) (p. 5-44) (p. 5-39)

  • Page 97: IntroductOn To UsNg Fax FunctOns

    Introduction to Using Fax Functions Introduction to Using Fax Functions This section describes the settings you need to make before using fax functions. Make sure to set the following items first: Your fax number Register your machine’s fax number. (See “Make Fax Settings, ” in the Starter Guide.) Your personal name or company name Register your name or company name.
  • Page 98 Introduction to Using Fax Functions ● FaxOnly In this mode, the machine receives documents automatically. Select this mode if you use the machine for fax operations only, and not for voice communications using an external telephone. Before using this mode Simply set the receive mode to <FaxOnly>.
  • Page 99 Introduction to Using Fax Functions ● FaxTel In this mode, the machine receives documents automatically for fax calls and rings for telephone calls. Before using this mode Make sure to do the following: – Connect your external telephone to the machine. (See “Make Fax Settings, ” in the Starter Guide.) –...
  • Page 100 Introduction to Using Fax Functions ● AnsMode In this mode, the machine receives documents automatically for fax calls and your answering machine records a message for telephone calls. Before using this mode Make sure to do the following: – Connect your external telephone with built-in answering machine to the machine. (See “Make Fax Settings, ” in the Starter Guide.) –...
  • Page 101 Introduction to Using Fax Functions ● MANUAL In this mode, you can monitor all incoming calls by picking up the handset each time your telephone rings. This mode is a suitable option if you expect to use the machine mainly as a telephone, and only occasionally receive fax documents.
  • Page 102 Introduction to Using Fax Functions ● NET SWITCH In this mode, the machine distinguishes between fax and voice calls. This mode is available for certain countries only and requires subscription to a network switch service. Telstra FaxStream™ Duet (Only for Australia) In Australia, Telstra offers the FaxStream™...

  • Page 103: Selecting The Receive Mode

    Introduction to Using Fax Functions Selecting the Receive Mode You can set the fax receive mode to suit your needs. – If the machine receives a fax, the machine does not ring and switches to the receive mode The default setting is <FaxOnly>. automatically.

  • Page 104: Setting The Current Date And Time

    Introduction to Using Fax Functions Setting the Type of Telephone Line Set the type of telephone line that is connected to If you cannot make telephone calls using an external telephone when the receive mode is set the machine. to <FAX/TEL>, make the settings described below. If this setting is incorrect, you will be unable to [MENU] →...

  • Page 105: Registering The Machine's Name

    Introduction to Using Fax Functions Registering the Machine’s Name Registering Your Machine’s Fax Number Your name or company’s name must be registered as the machine’s name. Your machine’s fax number must be registered. When you send a document, the name that you When you send a document, the number that you registered is printed as the sender’s name on the registered is printed on the recipient’s paper.

  • Page 106: Basic Methods For Sending Faxes

    Sending Fax Documents Sending Fax Documents This section describes the settings and procedures for sending fax documents. Basic Methods for Sending Faxes Press [Start]. When you place the documents on the platen This section describes the flow of sending faxes. ] or [ ] to select the document glass, press [...

  • Page 107: Calling The Recipient Before Sending Fax Documents (Manual Sending)

    Sending Fax Documents Calling the Recipient before Press [FAX]. Sending Fax Documents (Manual Sending) Press [R] to access the outside line. Use manual sending when you want to talk to the – [numeric keys] to enter the fax recipient before sending a document, or if the number.

  • Page 108: Switching Temporarily To Tone Dialing

    Sending Fax Documents Switching Temporarily to Tone Press [Hook] or pick up the optional handset or handset of your Dialing external telephone. If you press [Hook], you can temporarily If your machine is set for pulse dialing, use the adjust the monitor tone volume with [ ] and procedure below to switch to tone dialing to use information services (e.g., banks, airline...

  • Page 109: Dialing An Overseas Number (With Pauses)

    Sending Fax Documents Enter the numbers requested by the Enter the international access code using information service using – [numeric – [numeric keys]. keys]. = 0 1 2 = 0 3 1 X X X X X T 7 8 9 # For details on international access codes, contact your local telephone company.

  • Page 110: Basic Methods For Sending Pc Faxes

    Sending Fax Documents Basic Methods for Sending PC Specify recipient name and fax number in the [Sending Settings] sheet, click [Add to Faxes Recipient List]. This section describes the flow of sending PC faxes. Make sure that the fax driver is installed. –...

  • Page 111: CancelNg SendNg Fax Documents

    Canceling Sending Fax Documents Canceling Sending Fax Documents Follow this procedure to cancel a transmission in progress. You can also cancel a transmission from the Status Monitor screen. (See “Checking/Deleting Fax Transmission Documents, ” on p. 5- 48.) Press [Stop/Reset] during transmission. When the <CANCEL DURING TX/RX?>...

  • Page 112: Specifying A New Fax Number

    Specifying Destinations Specifying Destinations This section describes how to specify a fax destination. You can select a destination stored in a one-touch key or coded dial codes, or specify a new destination. Specifying a New Fax Number Enter the fax number with –...

  • Page 113: Using The One-Touch Keys

    Specifying Destinations Using the One-Touch Keys Press [Start]. When you place the documents on the platen You can specify up to seven destinations using one- glass, press [ ] or [ ] to select the document touch Keys. size, then press [Start] for each document.

  • Page 114: Using The Group Addresses

    Specifying Destinations Enter the desired two-digit code (00 to Adjust any necessary scan settings for 99) with – [numeric keys]. your documents. For details, see “Adjusting Density, ” on p. 5-24, and “Selecting Image Quality, ” on p. 5-25, and “2- = 0 3 1 X X X X X X Sided Document (MF4380dn Only), ”...

  • Page 115: Sending Documents To More Than One Location (Broadcasting)

    Specifying Destinations Press [FAX]. Press [ ] or [ ] to search for the recipient. Adjust any necessary scan settings for your documents. N A M E S E A R C H [ A ] D D D For details, see “Adjusting Density, ” on p. 5-24, and “Selecting Image Quality, ”...
  • Page 116 Specifying Destinations Place documents. Repeat step 4 to enter all required recipients. To check all the specified destinations, press [ or [ ] to scroll the display. Press [Start]. When you place the documents on the platen glass, press [ ] or [ ] to select the document size, then press...

  • Page 117: AdjustNg DensTy

    Adjusting Density Adjusting Density You can adjust the density to the most appropriate level for the document you send. Specify the destination and send your Place documents. documents. For details, see “Specifying Destinations, ” on p. 5- Press [FAX]. Press [Density].

  • Page 118: SelectNg Image QualTy

    Selecting Image Quality Selecting Image Quality You can adjust the image quality of the document you send. The higher image quality you set, the better the output will be, but the longer the transmission will take. The default setting is <STANDARD>. Place documents.

  • Page 119: SDed Document (Mf4380Dn Only)

    2-Sided Document (MF4380dn Only) 2-Sided Document (MF4380dn Only) You can set the machine to automatically turn over 2-sided documents that are placed in the ADF, and scan each side separately. Place documents in the ADF. Press [FAX]. Press [2-Sided] repeatedly to select the binding type, then press [OK].

  • Page 120: Redialing Manually

    Redialing When the Line Is Busy Redialing When the Line Is Busy If the recipient’s line is busy or if there is no answer, you can redial the same fax number manually or set the machine to redial automatically. Redialing Manually Redialing Automatically Auto Redial enables the machine to automatically Place documents.
  • Page 121 Redialing When the Line Is Busy Press [ ] or [ ] to select <AUTO Use [ ] or [ ] or – [numeric REDIAL>, then press [OK]. keys] to enter the time (2 to 99 minutes, in one-minute increments) between redials, then press [OK].

  • Page 122: Checking The Dial Line Before Sending

    If you are sending a fax document from your machine at the same time another fax machine (made by a company other than Canon) is trying to send you a fax, your fax document may end up being redirected to that fax machine, instead of the original destination you had intended.

  • Page 123: ChangNg Standard Mode

    Changing Standard Mode Changing Standard Mode This mode enables you to specify the standard scan settings for density and image quality. Press [Menu]. Press [ ] or [ ] to select <FAX SETTINGS>, then press [OK]. M E N U F A X S E T T I N G S Press [...

  • Page 124: Printing The Tx Terminal Id

    Printing the TX Terminal ID Printing the TX Terminal ID The TX Terminal ID setting enables you to specify whether the Terminal ID information is printed at the top of every document that you send via fax. Information such as your fax number and name is printed, enabling the recipient to know who sent the document.

  • Page 125: Send Start Speed

    Send Start Speed Send Start Speed This function enables you to change the send start speeds, which is useful when there is difficulty initiating the sending of a document. The default setting is <33600bps>. Press [Menu]. Press [Stop/Reset] to return to the standby mode.

  • Page 126: Registering The Outside Line Access Number In The R-Key

    Registering the Outside Line Access Number in the R-Key Registering the Outside Line Access Number in the R-Key If your machine is connected through a PBX (Private Branch Exchange), it is necessary to set the access method. If you register the outside line access number in the R-key, you to easily access the outside line.

  • Page 127: Printing Received Documents On Both Sides Of Paper

    Printing Received Documents on Both Sides of Paper Printing Received Documents on Both Sides of Paper You can print received documents on both sides of the paper you select. This enables you to save paper. The default setting is <OFF>. You can print the received documents on both sides of the paper only when <PAPER SIZE>...

  • Page 128: ReducNg A ReceVed Document

    Reducing a Received Document Reducing a Received Document You can set the machine to automatically reduce received documents so that the whole document is printed within the printable area of the paper. The default setting is <ON>. Press [Stop/Reset] to return to the Press [Menu].

  • Page 129: Printing Footer Information On A Received Document

    Printing Footer Information on a Received Document Printing Footer Information on a Received Document You can set whether to insert the machine’s fax number and the sender information on received faxes. The default setting is <OFF>. Press [Menu]. Press [ ] or [ ] to select <FAX SETTINGS>, then press [OK].

  • Page 130: Specifying The Way Of Printing When Toner Runs Out

    Specifying the Way of Printing When Toner Runs Out Specifying the Way of Printing When Toner Runs Out This function enables you to continue printing received fax documents or reports when the toner has run out. The default setting is <OFF>. When <CONT.

  • Page 131: Setting The Incoming Ring

    Setting the Incoming Ring Setting the Incoming Ring This function enables you to activate the ring alert of the external telephone if <RX MODE> is set to <FaxOnly>. Selecting <ON> enables you to distinguish between the fax reception and answer voice calls when you pick up the external telephone while it is ringing. The default setting is <ON>.

  • Page 132: External Telephone (Remote Rx)

    Receiving Documents Manually with an External Telephone (Remote RX) Receiving Documents Manually with an External Telephone (Remote RX) You can connect one external telephone to the machine. When the telephone rings with the machine in the MANUAL receive mode, you can use the external telephone to start receiving the document without walking over to the machine.

  • Page 133: Receiving Documents With The Remote Reception

    Receiving Documents Manually with an External Telephone (Remote RX) Receiving Documents with the Remote Reception Follow this procedure to receive fax documents using the remote reception. Before using the remote reception to receive fax documents, make sure the followings: – An external telephone is connected properly.

  • Page 134: Selecting The Receive Mode For Printing

    Selecting the Receive Mode for Printing Selecting the Receive Mode for Printing You can select whether the machine stores all received pages in the memory before printing them out or prints each page as it is received. The default setting is <MEMORY RX>. Press [Menu].

  • Page 135: RejectNg IncomNg Faxes From The UnDentFEd Senders

    Rejecting Incoming Faxes from the Unidentified Senders Rejecting Incoming Faxes from the Unidentified Senders This function enables you to reject incoming faxes from senders who do not transmit their fax numbers (telephone numbers) to your machine. This can be useful when you do not want to receive direct mail (DM).

  • Page 136: Receive Start Speed

    Receive Start Speed Receive Start Speed This function enables you to change the receive start speeds, which is useful when there is difficulty initiating the receiving of a document. The default setting is <33600bps>. Press [Menu]. Press [Stop/Reset] to return to the standby mode.

  • Page 137: Receiving Documents In Memory Without Printing Out (Memory Lock Reception)

    Receiving Documents in Memory without Printing Out (Memory Lock Reception) Receiving Documents in Memory without Printing Out (Memory Lock Reception) Normally a document prints as soon as you receive it. However, there may be occasions when you want the machine to store all documents in memory until you are ready to print them.
  • Page 138 Receiving Documents in Memory without Printing Out (Memory Lock Reception) If you want to set or change a password Press [Stop/Reset] to return to the for the Memory Lock mode, use – standby mode. [numeric keys] to enter the memory reception password (up to seven digits), then press [OK].

  • Page 139: Memory Lock Reception Mode

    Printing All Documents Stored in the Memory Lock Reception Mode Printing All Documents Stored in the Memory Lock Reception Mode Press [Menu]. Press [ ] or [ ] to select <SYSTEM SETTINGS>, then press [OK]. M E N U S Y S T E M S E T T I N G S If the System Password has been set, enter the System Password using...

  • Page 140: ForwardNg ReceVed Fax Documents N

    Forwarding Received Fax Documents in Memory Forwarding Received Fax Documents in Memory You can redirect the fax documents received in memory to the specified destination. Press [Job Cancel/Status Monitor] repeatedly to select <TX/RX STATUS>, then press [OK]. T X / R X S T A T U S Press [ ] or [...

  • Page 141: CheckNg/ChangNg The Status Of Fax Documents N Memory

    Checking/Changing the Status of Fax Documents in Memory Checking/Changing the Status of Fax Documents in Memory The Status Monitor screen enables you to view and change the status of fax documents in memory. Checking/Deleting Fax Press [ ] or [ ] to select the job you want to delete, then press [OK].

  • Page 142: Checking/Deleting Fax Reception Documents

    Checking/Changing the Status of Fax Documents in Memory Checking/Deleting Fax Reception Press [ ] to select <YES>. Documents C A N C E L ? < Y E S > You can delete the received documents in memory. You can also forward received documents in If you do not want to cancel the job, press [ memory to a desired destination.
  • Page 143 5-50...

  • Page 144: Printing

    Printing This chapter describes the basic print features. Overview of the Print Functions .........6-2 Introduction to Using Print Functions .......6-4 Printing Documents from a Computer.......6-5 Scaling Documents ............6-7 Printing Multiple Pages on One Sheet .......6-9 2-Sided Printing ............6-10 Checking and Canceling Print Jobs ......6-11...

  • Page 145: OvervEw Of The PrNt FunctOns

    Overview of the Print Functions Overview of the Print Functions 2-sided printouts, collated printouts and enlarged/reduced printouts are available. (p. 6-7) (p. 6-10)
  • Page 146 Overview of the Print Functions (p. 6-9)

  • Page 147: Introduction To Using Print Functions

    The Canon XPS Printer Driver supports Windows Vista only. If you select <UFRII(XPS)> with other operating systems, the machine cannot detect your computer. – You cannot install the Canon XPS Printer Driver with the installer in the TCP/IP environment. How to install the Canon XPS Printer Driver, see the Readme file. –...

  • Page 148: Printing Documents From A Computer

    Printing Documents from a Computer Printing Documents from a Computer This section is the explanation of the basic procedure for printing from a computer (printer driver). Make sure that the printer driver is installed on your computer. To check if the driver is installed, see “Set Up Computers and Software,”...
  • Page 149 Click [Print]. Printing begins. If you want to cancel printing, see “Checking and Canceling Print Jobs, ” on p. 6-11.

  • Page 150: Scaling Documents

    Scaling Documents Scaling Documents You can enlarge or reduce documents to match the output paper size, such as reducing a document created in A4 size to print on B5, or enlarging a document created in B5 size to print on A4. There are two methods for scaling a document: select the output size of the document to scale it automatically, or specify the scaling value manually.
  • Page 151 Scaling Documents Select the output size of the document from [Output Size]. The document is scaled automatically according to the settings made in [Page Size] and [Output Size]. If you want to increase or decrease the magnification manually, select [Manual Scaling] →...

  • Page 152: Printing Multiple Pages On One Sheet

    Printing Multiple Pages on One Sheet Printing Multiple Pages on One Sheet This mode enables you to reduce multiple pages to fit onto one sheet of paper. You can make well-organized documents by editing multiple materials onto one sheet. And you can cut down print costs by saving papers, and it is also useful for saving space.

  • Page 153: 2-Sided Printing

    2-Sided Printing 2-Sided Printing 2-sided printing enables you to make 2-sided printouts. You can cut down print costs by half when copying in large quantities. The display may differ according to the operating system, as well as the type and version of the printer driver. Select [2-sided Printing] from [Print Style].

  • Page 154: CheckNg And CancelNg PrNt Jobs

    Checking and Canceling Print Jobs Checking and Canceling Print Jobs You can check the status of print jobs and cancel a job before the printing starts. Make sure that the Processing/Data indicator is on or blinking. When the Processing/Data indicator is off, there are no jobs in the memory of the print job status.
  • Page 155 6-12...

  • Page 156: Scanning

    Scanning This chapter describes how to use scanner functions. Overview of Scanner Functions ........7-2 Introduction to Using Scanner Functions ....7-3 For Scanning Documents to a Computer Connected with USB Cable ..........7-3 For Scanning Documents from a Networked Computer (MF4380dn/MF4370dn Only) ....7-3 Basic Scanning Operations .........7-4 Scanning Documents to a Computer Connected with USB Cable ..............7-4...

  • Page 157: OvervEw Of Scanner FunctOns

    Overview of Scanner Functions Overview of Scanner Functions You can retrieve documents scanned with this machine to your computer connected with a USB cable. You can also scan documents over the network. * MF4350d/MF4340d/MF4330d/MF4320d are not supported for scanning documents over the network.

  • Page 158: IntroductOn To UsNg Scanner FunctOns

    Introduction to Using Scanner Functions Introduction to Using Scanner Functions This section describes the things that you must do before using scanner functions. Make sure to set the following items first: For Scanning Documents to a Computer Connected with USB Cable USB scanner driver Install the USB scanner driver for scanning via USB.

  • Page 159: Scanning Documents To A Computer Connected With Usb Cable

    Basic Scanning Operations Basic Scanning Operations This section describes the basic procedures for scanning documents. Scanning Documents to a Press [Start]. Computer Connected with USB – If you are asked to select a program to launch, select “MF Toolbox Ver4.9. ” The scanned Cable document will be processed according to your settings.

  • Page 160: Canceling Scan Jobs To A Computer Connected With Usb Cable

    Basic Scanning Operations Make scan settings on the [Main], – Sending documents from a computer and scanning documents over the network cannot be processed at the [Options], and [Scanner Info] sheets. same time. If this happens, these documents are handled For details about the settings in each sheet, refer differently depending on the following: to the Online Help for that sheet.

  • Page 162: Network (Mf4380Dn/Mf4370Dn Only)

    Network (MF4380dn/ MF4370dn Only) This chapter describes what the network is, what you can do with the network, and what you have to do to use the machine with the network. Flowchart for Setting Up Network ......8-2 What is the Network? ..........8-3 Overview of Network Functions .........8-4...

  • Page 163: Flowchart For Setting Up Network

    Flowchart for Setting Up Network Flowchart for Setting Up Network Follow the procedures in the flowchart below to set up each network function.

  • Page 164: What Is The Network

    What is the Network? What is the Network? In the computer field, a network is a system of interconnected computers that communicate with each other. “Internet” and “LAN” are the two most common words used to refer to networks. The Internet is the vast network to which computers all over the world are connected.

  • Page 165: Overview Of Network Functions

    Overview of Network Functions Overview of Network Functions This section describes actions you can perform using the network function.

  • Page 166: Settings From A Pc (Mf4380Dn/Mf4370Dn Only)

    Settings from a (MF4380dn/MF4370dn Only) This chapter describes how to use Remote UI functions. Overview of Remote UI ..........9-2 Starting the Remote UI..........9-4...

  • Page 167: Overview Of Remote Ui

    Overview of Remote UI Overview of Remote UI The Remote UI enables you to check the machine’s status and manage the machine’s functions from a Computer on the network using a web browser. Using the computer keyboard, the management process, such as entering addresses to the address book will be easier.
  • Page 168 Overview of Remote UI By using Remote UI, you can set and confirm following functions. For details, see Online Help.

  • Page 169: Starting The Remote Ui

    Starting the Remote UI Starting the Remote UI To start the Remote UI, follow the procedure described below. Before you start the Remote UI, perform the following: – Select <VIEW IP ADDRESS> in <NETWORK SETTINGS> located in the <SYSTEM SETTINGS>, and verify the IP address of the machine.
  • Page 170 Starting the Remote UI Enter the required data. ■ In case that system manager password is set: The required data differ depending on the ① Select [Administrator Mode] or [End-User authentication mode you are using. Mode]. ■ For default settings: ①...
  • Page 171 Starting the Remote UI Operate the Machine. Now you can manage the machine on the web browser. For details, see “Settings from a PC, ” in the e- Manual.

  • Page 172: Maintenance

    Maintenance This chapter describes how to perform routine cleaning operations, and replace toner cartridge. Cleaning the Machine ..........10-2 Exterior ................. 10-2 Interior .................. 10-2 Fuser Roller................10-5 Scanning Area ..............10-6 Replacing the Toner Cartridge ........10-9 When a Message Appears ..........10-9 Redistributing Toner ............10-10 Replacing the Toner Cartridge with a New One ..10-12 Transporting the Machine ........10-16...

  • Page 173: CleanNg The MachNe

    Cleaning the Machine Cleaning the Machine Note the following before cleaning your machine: – Make sure no documents are stored in memory, then turn OFF the main power switch and disconnect the power cord. – Use a soft cloth to avoid scratching the components. –...
  • Page 174 Cleaning the Machine Lift the scanning platform (A) until it is Remove the toner cartridge. locked. (You will hear an audible “click. ” ) Hold the grip (A) on the right front side of the toner cover. – Do not touch the rollers and parts which have labels “CAUTION! Hot surface avoid contact”...
  • Page 175 Cleaning the Machine Use a clean, soft, dry, lint-free cloth to Insert the toner cartridge so that the remove any toner or paper debris from protrusion (A) on the right side of the the machine’s interior. toner cartridge fits into the guide (B) located on the right side of the machine and slide it down parallel to the guide.

  • Page 176: Fuser Roller

    Cleaning the Machine Fuser Roller Close the toner cover. If black streaks appear with printing, the fuser roller in the main unit may be dirty. Should this occur, clean the fuser roller in the following procedure. The roller should also be cleaned each time the toner cartridge is replaced.

  • Page 177: Scanning Area

    Cleaning the Machine ■ For MF4350d/MF4340d/MF4330d/MF4320d Clean the platen glass and the underside of the ADF with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. Press [ ] or [ ] to select <FIX. UNIT CLEANING>, then press [OK].
  • Page 178 Cleaning the Machine ● ADF (For MF4380dn) Close the ADF cover. If your documents have black streaks or appear dirty after copying them using the ADF, this may be caused by pencil lead rubbing off the documents and onto the roller. Clean the ADF scanning area and roller.
  • Page 179 Cleaning the Machine ● ADF (For MF4370dn/MF4350d/ Close the ADF cover. MF4330d) If your documents have black streaks or appear dirty after copying them using the ADF, this may be caused by pencil lead rubbing off the documents and onto the roller. Clean the ADF scanning area and roller.

  • Page 180: ReplacNg The Toner CartrDge

    Replacing the Toner Cartridge Replacing the Toner Cartridge This section describes how to replace or handle the toner cartridges and precautions on storing them. When a Message Appears Toner cartridges are consumable products. If the toner is running low or out during printing, a message appears in the display.

  • Page 181: Redistributing Toner

    Replacing the Toner Cartridge Redistributing Toner Hold the grip (A) on the right front side of the toner cover. When the toner is running low, the message <TONER LOW/PREPARE NEW TONER> appears on the display, redistribute toner in the toner cartridge. We recommend that you prepare a new toner cartridge for future replacement with ease.
  • Page 182 Replacing the Toner Cartridge Gently rock the toner cartridge several Insert the toner cartridge so that the times to evenly distribute toner inside. protrusion (A) on the right side of the toner cartridge fits into the guide (B) located on the right side of the machine and slide it down parallel to the guide.

  • Page 183: Replacing The Toner Cartridge With A New One

    Replacing the Toner Cartridge Replacing the Toner Cartridge with Close the toner cover. a New One When the message <OUT OF TONER /CHANGE TONER> appears, replace the toner cartridge with a new one. When toner empty error occurs while receiving fax, printing fax is interrupted and the received data will be stored in the memory.
  • Page 184 Replacing the Toner Cartridge Lift the scanning platform (A) until it is Remove the toner cartridge. locked. (You will hear an audible “click. ” ) Take out the new toner cartridge from the Hold the grip (A) on the right front side of protective bag.
  • Page 185 Replacing the Toner Cartridge Gently rock the toner cartridge several Hold the toner cartridge by its handle (A). times to evenly distribute toner inside. Place the toner cartridge on a flat surface and pull the seal completely out. Do not open the drum protective shutter on the toner cartridge.
  • Page 186 Replacing the Toner Cartridge Push the toner cartridge to make sure it is Lower the scanning platform. properly set in the machine. Hold the grip (A) on the right front side of the toner cover. – Be careful not to get your fingers caught. –...

  • Page 187: TransportNg The MachNe

    Transporting the Machine Transporting the Machine This section describes the required procedures before transporting the machine. For MF4380dn/MF4370dn Lift the scanning platform (A) until it is locked. (You will hear an audible “click. ” ) Follow this procedure to avoid vibration damage to the machine when transporting it over a long distance.
  • Page 188 Transporting the Machine Remove the toner cartridge. Close the toner cover. Lower the scanning platform. – To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. – Do not open the drum protective shutter on the toner cartridge.
  • Page 189 Transporting the Machine Open the front panel of the paper Detach the Document feeder tray. cassette. For MF4380dn, skip to step 17. Make sure all the covers are closed. Remove the paper from the paper cassette. Grip the handles on both sides of the machine and lift it carefully, as shown in the illustration below.

  • Page 190: For Mf4350D/Mf4340D/Mf4330D/Mf4320D

    Transporting the Machine For MF4350d/MF4340d/MF4330d/ Lift the scanning platform (A) until it is locked. (You will hear an audible “click. ” ) MF4320d Follow this procedure to avoid vibration damage to the machine when transporting it over a long distance. Turn OFF the main power switch.
  • Page 191 Transporting the Machine Remove the toner cartridge. Close the toner cover. Lower the scanning platform. – To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. – Do not open the drum protective shutter on the toner cartridge.
  • Page 192 Transporting the Machine Remove the paper from the paper Detach the Document feeder tray. feeding tray. For MF4340d and MF4320d, skip to step 17. Make sure all the covers are closed. Store the dust cover inside the machine. Grip the handles on both sides of the machine and lift it carefully, as shown in the illustration below.
  • Page 193 10-22...

  • Page 194: Troubleshooting

    Troubleshooting This chapter describes how to respond to paper and document jams, as well as to error messages. Clearing Jams .............11-2 Document Jams ..............11-2 Paper Jams ................11-5 Error Messages............11-16 Error Codes ...............11-19 If <LOAD CORRECT PAPER> is displayed ....11-20 Reloading the Paper ............11-20 Changing the Paper Size Setting ......11-20 If a Power Failure Occurs (MF4380dn/...

  • Page 195: ClearNg Jams

    If loose toner comes into contact with your skin or clothing, wash with cold water. Warm water will set the toner. Do not force a jammed document or paper out of the machine. Contact your local authorized Canon dealer or the Canon help line for assistance if needed.
  • Page 196 Clearing Jams Open the inner cover, holding it by its Return the release lever (A) to its original front tab (A). position. Lift the release lever (A) until it clicks into Close the inner cover. place. Close the ADF cover. Remove the jammed document.
  • Page 197 Clearing Jams Open the ADF and then hold both sides Hold both sides of any jammed of any jammed documents and gently documents and gently pull them out pull them out. straight upward. Close the ADF. Do not pull the document forcefully as it may tear. Hold both sides of any jammed documents and gently pull them out.

  • Page 198: Paper Jams

    Clearing Jams Paper Jams Open the ADF and then hold both sides of any jammed documents and gently pull them out. When <PAPER JAM> or <PAPER JAM/OPEN REAR COVER> appears on the display, remove jammed paper from the inside of the machine first, then from the paper cassette or multi-purpose tray if necessary.
  • Page 199 Clearing Jams Hold the grip (A) on the right front side of the toner cover. – Do not touch the rollers and parts which have labels “CAUTION! Hot surface avoid contact” on. They become very hot during use. – Remove watches and any bracelets or rings when touching the inside of the machine.
  • Page 200 Clearing Jams Hold both sides of the jammed paper and Hold both sides of the jammed paper and gently pull it out. carefully pull it out. Gently pull the jammed paper between Hold the toner cartridge by its handle (A). the fixing assembly (A) and transfer roller (B) until the leading edge emerges from the machine.
  • Page 201 Clearing Jams Insert the toner cartridge so that the Close the toner cover. protrusion on the right side of the toner cartridge (A) fits into the guide (B) located on the right side of the machine and slide it down parallel to the guide. Lower the scanning platform.
  • Page 202 Clearing Jams Open the front panel of the paper ■ When feeding paper from the multi- cassette. purpose tray: Load the paper into the paper cassette. Remove the paper in the paper cassette. Close the front panel of the paper cassette.
  • Page 203 Clearing Jams Set the dust cover on the paper cassette. Close the rear cover. Open the rear cover. This operation is required only when <OPEN This operation is required only when <OPEN REAR COVER> appears on the display. REAR COVER> appears on the display. Hold both sides of the jammed paper and gently pull it out upward.
  • Page 204 Clearing Jams ● For MF4350d/MF4340d/MF4330d/ Lift the scanning platform until it is locked (A), and open the printer cover (B). MF4320d Remove the dust cover from the paper feeding tray. Remove the paper in the paper feeding tray. Open the rear cover. This operation is required only when <PAPER JAM/OPEN REAR COVER>...
  • Page 205 Clearing Jams Remove the toner cartridge from the machine. Always hold the toner cartridge by its handle (A). Hold both sides of the jammed paper and – Remove watches and any bracelets or rings gently pull it out. when touching the inside of the machine. These items might be damaged if they come into contact with the parts inside of the machine.
  • Page 206 Clearing Jams Hold both sides of the jammed paper and Hold both sides of the jammed paper and carefully pull it out. slowly pull it out in the direction of the arrow. ■ When feeding paper from the paper feeding tray: Hold both sides of the jammed paper and gently pull it out upward.
  • Page 207 Clearing Jams Hold the toner cartridge by its handle. Close the printer cover and lower the scanning platform. The arrow (A) on the toner cartridge should be facing away from you and pointing down. Do not open the drum protective shutter on the Be careful not to get your fingers caught.
  • Page 208 Clearing Jams Load the paper into the paper feeding tray. Set the dust cover on the paper feeding tray. After all the procedures are completed, the machine should be ready for operating. If the machine returns to the standby mode, troubleshooting has been successful.

  • Page 209: Error Messages

    Error Messages Error Messages See the table below when the error and status messages appear on the display. Message Description Action AVAILABLE MEMORY This message shows the percentage of the If you need more space, wait for the machine memory currently available. to send any documents in memory.
  • Page 210 Error Messages Message Description Action LOAD CORRECT The size of the paper in the paper cassette Load the correct size paper or change the or multi-purpose tray is different from that paper size in <PAPER SIZE> for <CASSETTE> PAPER of the paper specified in <PAPER SIZE> for or <MP TRAY>.
  • Page 211 EXXX type of error. If the message persists, turn OFF the main power switch, disconnect the power cord, and contact your local authorized Canon dealer or the Canon help line. WRONG PASSWORD The memory lock reception password or Enter the correct password. For details, see system password you entered is incorrect.

  • Page 212: Error Codes

    Error Codes Error Codes An error code is a four-digit code shown on an ERROR TX REPORT or an RX REPORT when an error occurs. For details on reports, see “Introduction of the Machine, ” in the e-Manual. See the table below for individual error codes. Error Code Description Action...

  • Page 213: If S DSplayed

    If <LOAD CORRECT PAPER> is displayed If <LOAD CORRECT PAPER> is displayed When <LOAD CORRECT PAPER> appears on the display, the size of the paper in the paper cassette or multi-purpose tray is different from that of the paper specified in <PAPER SIZE> for <CASSETTE>...

  • Page 214: Mf4370Dn/Mf4350D/Mf4340D Only)

    If a Power Failure Occurs (MF4380dn/MF4370dn/MF4350d/MF4340d Only) If a Power Failure Occurs (MF4380dn/ MF4370dn/MF4350d/MF4340d Only) If a power failure occurs, machine functions will be limited as follows: – Depending on your telephone, you may not be able to make telephone calls. –...

  • Page 215: If You Cannot Solve A Problem

    If the machine makes strange noises, emits smoke or odd odor, turn OFF the main power switch immediately, disconnect the power cord, and contact your local authorized Canon dealer or the Canon help line. Do not attempt to disassemble or repair the machine yourself.

  • Page 216: Machine Settings

    Machine Settings This chapter describes how to change and check the machine settings. Machine Settings ............12-2 Printing USER DATA LIST ..........12-2 Accessing the Setting Menu ......... 12-2 Setting Menu .............12-4 VOLUME CONTROL SETTINGS (MF4380dn/ MF4370dn/MF4350d/MF4340d Only) ...... 12-4 BROADCAST (MF4380dn/MF4370dn/MF4350d/ MF4340d Only) ..............

  • Page 217: Printing User Data List

    Machine Settings Machine Settings You can adjust the machine settings from the Setting Menu to customize the way the machine works. Printing USER DATA LIST Accessing the Setting Menu To see the list of current settings, print out USER To access the setting menu, follow the procedures DATA LIST.
  • Page 218 Machine Settings When finished, press [Stop/Reset] to return to the standby mode. – If you press [Stop/Reset] before pressing [OK], the setting will not be registered. – Press [Menu] to return to the previous display. 12-3...

  • Page 219: Volume Control Settings (Mf4380Dn/Mf4370Dn/Mf4350D/Mf4340D Only)

    Setting Menu Setting Menu The default settings are indicated in bold text. – Depending on the country of purchase, some settings may not be available. – The menus described in this section are based on the MF4370dn. Depending on the model of your machine, some settings may not be available and the number on the top of each menu may vary.

  • Page 220: Copy Settings

    Setting Menu COPY SETTINGS Item Settings Applicable Page 1 STANDARD SETTINGS TEXT/PHOTO 1 IMAGE QUALITY – p. 4-23 – TEXT – PHOTO – TEXT/PHOTO+ 2 DENSITY – AUTO MANUAL (1–9 (5)) – 3 ZOOM RATIO PRESET RATIO – 200% MAX. 141% A5 →...

  • Page 221: Fax Settings (Mf4380Dn/Mf4370Dn/Mf4350D/Mf4340D Only)

    Setting Menu FAX SETTINGS (MF4380dn/MF4370dn/MF4350d/MF4340d Only) Item Settings Applicable Page 1 RX MODE p. 5-4 FAX/TEL p. 5-10 1 RING START TIME 4–30SEC (6SEC) 2 F/T RING TIME 10–45SEC (22SEC) RECEIVE 3 F/T SWITCH ACTION – – DISCONNECT MANUAL FaxOnly AnsMode NET SWITCH 2 USER SETTINGS...

  • Page 222: Address Book Set. (Mf4380Dn/Mf4370Dn/Mf4350D/Mf4340D Only)

    Setting Menu Item Settings Applicable Page 2 REMOTE RX – p. 5-39 – REMOTE RX ID 00–99 (25) MEMORY RX 3 RX PRINT – p. 5-41 – PRINT RX 4 RX TERMINAL ID – p. 5-36 – 5 RX RESTRICTION –...

  • Page 223: Timer Settings

    Setting Menu TIMER SETTINGS Item Settings Applicable Page 1 DATE&TIME SETTING – HOUR (00–23) p. 5-11 – MINUTE (00–59) – MONTH (01–12) – DAY (01–28, 29, 30, 31) – YEAR (00–99) DD/MM YYYY 2 DATE TYPE SELECT – e-Manual – YYYY MM/DD “Setting Up the Machine”...

  • Page 224: Adjust./Cleaning

    Setting Menu ADJUST./CLEANING Item Settings Applicable Page 1 FIX.UNIT CLEANING Start cleaning. p. 10-5 2 SPECIAL MODE T – e-Manual – “Maintenance” 3 SPECIAL MODE U – – MODE1 – MODE2 4 SPECIAL MODE V – – 5 SPECIAL MODE Y –...

  • Page 225: System Settings

    Setting Menu SYSTEM SETTINGS Item Settings Applicable Page 1 SYS. MANAGER INFO e-Manual “Security” 1 SYSTEM PASSWORD Seven digits 2 DEVICE INFO 1 DEVICE NAME Maximum 32 characters 2 LOCATION Maximum 32 characters 3 NETWORK SETTINGS* e-Manual “Network Settings” 1 TCP/IP SETTINGS 1 IPv4 SETTINGS 1 IP ADDRESS AUTO.
  • Page 226 Setting Menu Item Settings Applicable Page 4 IP ADDRESS 4 e-Manual “Network Settings” REJECT 1 PERMIT/REJECT – – PERMIT 2 START IP IP address (000.000.000.000) ADDRESS 3 END IP ADDRESS IP address (000.000.000.000) 5 IP ADDRESS 5 REJECT 1 PERMIT/REJECT –...
  • Page 227 Setting Menu Item Settings Applicable Page 10 IP ADDRESS 10 e-Manual “Network Settings” REJECT 1 PERMIT/REJECT – – PERMIT 2 START IP IP address (000.000.000.000) ADDRESS 3 END IP ADDRESS IP address (000.000.000.000) 6 DNS SETTINGS 1 DNS SERVER SET 1 PRIM.
  • Page 228 Setting Menu Item Settings Applicable Page 6 SET IP ADD RANGE e-Manual “Network Settings” 1 IP ADDRESS 1 REJECT 1 PERMIT/REJECT – – PERMIT 2 START IP IP address (0000:0000:0000:0000:0000:000 0:0000:0000) ADDRESS 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) 4 PREFIX LENGTH –...
  • Page 229 Setting Menu Item Settings Applicable Page 5 IP ADDRESS 5 e-Manual “Network Settings” REJECT 1 PERMIT/REJECT – – PERMIT 2 START IP IP address (0000:0000:0000:0000:0000:000 ADDRESS 0:0000:0000) 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) 4 PREFIX LENGTH – – ON (0-128 (64)) 6 IP ADDRESS 6 REJECT...
  • Page 230 Setting Menu Item Settings Applicable Page 9 IP ADDRESS 9 e-Manual “Network Settings” REJECT 1 PERMIT/REJECT – – PERMIT 2 START IP IP address (0000:0000:0000:0000:0000:000 ADDRESS 0:0000:0000) 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) 4 PREFIX LENGTH – – ON (0-128 (64)) 10 IP ADDRESS 10 REJECT...
  • Page 231 Setting Menu Item Settings Applicable Page 5 Bonjour SETTINGS – e-Manual – “Network Settings” 1 Bonjour NAME Maximum 63 characters (Canon MF4360- 4390 (DF:40:DE)) 2 PRIORITY PROTOCOL – – 6 USE HTTP – – 7 PORT NO. SET. – 1 LPD (0–65535 (515)) –...
  • Page 232 Setting Menu Item Settings Applicable Page 4 VIEW IP ADDRSSS e-Manual “Network Settings” 1 IPv4 – 1 IP ADDRESS – 2 SUBNET MASK – 3 GATEWAY ADDRESS 2 IPv6 – 1 LINK LOCAD ADD (IP ADDRESS, PREFIX LENGTH) – 2 STATELESS ADD. 1 (IP ADDRESS, PREFIX LENGTH) –...
  • Page 233 Setting Menu Item Settings Applicable Page 5 ACCESS TO DEST.* e-Manual “Security” 1 RESTRICT REDIAL – – 2 CONFIRM FAX NO. – – 6 PDL SELECT(PnP) – UFRII p. 6-4 – UFRII (XPS) 7 UPDATE FIRMWARE This function is only used when the firmware needs to be updated.

  • Page 234: Appendix

    Appendix Specifications .............13-2 General ................. 13-2 Copier ..................13-4 Printer ................... 13-4 Scanner (Scanning via USB) .......... 13-4 Scanner (Scanning via Network) ......... 13-4 Facsimile ................13-5 Telephone ................13-5 Index ................13-6...

  • Page 235: General

    Specifications Specifications General Type Personal Desktop Power Source 220 V-240 V, 50/60 Hz (Power requirements differ depending on the country in which you purchased the product.) Power Consumption Maximum: Less than 650 W Warm-up Time MF4380dn/MF4370dn: Less than 12.0 sec.* MF4350d/MF4340d/MF4330d/MF4320d: Less than 10.0 sec.* (temperature: 20°C, humidity: 65%;...
  • Page 236 Specifications Installation Space MF4380dn 627 mm (W) × 1093 mm (D) (without optional handset attached) 673 mm (W) × 1093 mm (D) (with optional handset attached) MF4370dn/MF4350d 590 mm (W) × 1013 mm (D) (without optional handset attached) 673 mm (W) × 1013 mm (D) (with optional handset attached) MF4340d 590 mm (W) ×...

  • Page 237: Copier

    Specifications Copier Scanning Resolution TEXT/PHOTO mode: 300 dpi × 300 dpi TEXT mode, PHOTO mode, TEXT/PHOTO+ mode: 600 dpi × 600 dpi Printing Resolution 600 dpi × 600 dpi Magnification 1:1 ± 1.0%, 1:2.00, 1:1.41, 1:1.22, 1:1.15, 1:0.86, 1:0.81, 1:0.70, 1:0.50 Zoom 0.50–2.00, 1% increments First Copy Time Platen glass: less than 9.00 sec.

  • Page 238: Facsimile

    Specifications Scanner (Scanning via Network) Host Interface 100Base-TX/10Base-T System Requirements Windows 2000/XP/Server 2003/Vista/7/Server 2008 Device Driver TWAIN Facsimile Applicable Line Public Switched Telephone Network (PSTN)* Compatibility Data Compression Schemes MH, MR, MMR Modem Speed 33.6 Kbps Automatic fallback Transmission Speed Approx.

  • Page 239: Index

    Index Index Symbols Clearing jams 11-2 Document jams 11-2 2-sided copying 4-18 Paper jams 11-5 2-Sided key 1-9 Clear key 1-9 2-sided printing 6-10 Coded dial codes Editing 3-6 Erasing 3-7 Address Book key 1-11 Registering 3-6 Using 5-20 Using 5-21 Coded Dial key 1-11 ADF 1-4 Collate/2 on 1 key 1-9...
  • Page 240 Index Documents stored in memory Checking 5-48, 5-49 Jams Deleting 5-48, 5-49 Document 11-2 Dust cover 1-4 Paper 11-5 Job Cancel/Status Monitor key 1-9 Energy Saver key 1-9 Location xii Enlarge/Reduce key 1-9 Error codes 11-19 Error indicator 1-9 Main power switch 1-4 External device jack 1-7 Maintenance xi Redistributing Toner 10-10...
  • Page 241 Index Overview Slide guides 1-4 Machine functions ii Slide guides for multi-purpose tray 1-4 Specifications Copier 13-4 Paper Facsimile 13-5 General 13-2 Jams 11-5 Printer 13-4 Loading 2-8 Scanner (scanning via network) 13-4 Printable area 2-7 Scanner (scanning via USB) 13-4 Requirements 2-6 Telephone 13-5 Paper cassette 1-4...
  • Page 242 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON MARKETING JAPAN INC. 16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON EUROPA N.V. Bovenkerkerweg, 59-61, 1185 XB Amstelveen, The Netherlands CANON CHINA CO. LTD.

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