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Lenovo M5800 User Manual
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Lenovo M5800 User Manual

Lenovo M5800 User Manual

Machine types: 90ah and 10155
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Download this manual See also: Maintenance Manual, Setup Manual
Lenovo M5800

User Guide

Machine Types: 90AH and 10155

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Summary of Contents for Lenovo M5800

  • Page 1: User Guide

    Lenovo M5800 User Guide Machine Types: 90AH and 10155...
  • Page 2 “Important safety information” on page iii and Appendix A “Notices” on page 43. First Edition (August 2013) © Copyright Lenovo 2013. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    Printer problems ... . Using Rescue System ... . Serial port problems... © Copyright Lenovo 2013...
  • Page 4 ....57 Important WEEE information ..Recycling information for Japan ..Lenovo M5800 User Guide...

  • Page 5: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 6: Power Cords And Power Adapters

    Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Lenovo M5800 User Guide...

  • Page 7: External Devices

    For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. © Copyright Lenovo 2013...

  • Page 8: Operating Environment

    • Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. • Do not use the telephone to report a gas leak in the vicinity of the leak. Laser compliance statement Lenovo M5800 User Guide...

  • Page 9: Power Supply Statement

    Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2013...
  • Page 10 Lenovo M5800 User Guide...

  • Page 11: Chapter 1. Product Overview

    Maximum: 240 V ac Input frequency range: 50 to 60 Hz Locations This section provides information to help you locate the connectors on the front and rear of your computer and parts on the system board. © Copyright Lenovo 2013...

  • Page 12: Locating Connectors, Controls, And Indicators On The Front Of Your Computer

    Figure 1. Front connector, control, and indicator locations Hard disk drive activity indicator USB 2.0 connector Power switch Microphone connector Power indicator Headphone connector Optical drive eject/close button USB 2.0 connector Lenovo M5800 User Guide...

  • Page 13: Locating Connectors On The Rear Of Your Computer

    Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 3 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
  • Page 14 USB devices, you can purchase a USB hub, which you can use to connect additional USB devices. VGA monitor connector Used to attach a VGA monitor or other devices that use a VGA monitor connector. Lenovo M5800 User Guide...

  • Page 15: Locating Parts On The System Board

    Locating parts on the system board Figure 3 “System board part locations” on page 5 shows the locations of the parts on the system board. Figure 3. System board part locations 4-pin power connector Front panel connector (for connecting LED indicators and the power switch) Microprocessor Front USB connector 1 (for connecting USB ports...
  • Page 16 Lenovo M5800 User Guide...

  • Page 17: Chapter 2. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits: Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.

  • Page 18: Glare And Lighting

    • Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally. For more information about power cords, see “Power cords and power adapters” on page iv. Lenovo M5800 User Guide...

  • Page 19: Moving Your Computer To Another Country Or Region

    If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using, you will have to purchase either electrical plug adapters or new power cords. You can order power cords directly from Lenovo. For power cord information and part numbers, go to: http://www.lenovo.com/powercordnotice...
  • Page 20 Lenovo M5800 User Guide...

  • Page 21: Chapter 3. Security

    Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 4. Installing a padlock © Copyright Lenovo 2013...

  • Page 22: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 5.

  • Page 23: Windows Passwords

    • Administrator Password: Setting an Administrator Password deters unauthorized users from changing configuration settings. If you are responsible for maintaining the configuration settings of several computers, you might want to set an Administrator Password. For more information, see “Administrator Password” on page 20. You do not have to set any passwords to use your computer.
  • Page 24 Lenovo M5800 User Guide...

  • Page 25: Chapter 4. Recovery Information

    Chapter 4. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery information for the Windows 8 operating system” on page 15 • “Using Rescue System” on page 16 Recovery information for the Windows 8 operating system This section provides information about the recovery solutions provided on computers preinstalled with the Windows 8 operating system.

  • Page 26: Using Rescue System

    Detailed Operation Procedure: 1. Repeatedly press and release the F2 key once turning on the computer until the Lenovo Rescue System opens, then select OneKey Recovery. Note: System Recovery will overwrite all of the data on the C: drive. To prevent loss of data, be sure to back up relevant data before performing system recovery.
  • Page 27 Method 2: Manual Installation In the Windows system, Select Driver and Application Installation from the Search charm. After starting the procedure, install the drivers and software manually by following the prompts. Notes: • Do not install software which is already installed on the computer. •...
  • Page 28 Lenovo M5800 User Guide...

  • Page 29: Copyright Lenovo 2013

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: • Power-On Password © Copyright Lenovo 2013...

  • Page 30: Password Considerations

    • If the Hard Disk Password is forgotten, there is no way to reset the password or recover data from the hard disk drive. Setting, changing, and deleting a password To set, change, or delete a password, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 19. Lenovo M5800 User Guide...

  • Page 31: Enabling Or Disabling A Device

    2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters.

  • Page 32: Enabling Erp Compliance Mode

    ICE performance mode You can adjust the acoustic and thermal performance of your computer through the ICE Performance Mode menu. Two choices are available: • Better Acoustic Performance (default setting) • Better Thermal Performance Lenovo M5800 User Guide...

  • Page 33: Ice Thermal Alert

    By enabling Better Acoustic Performance, your computer will run with less noise at a normal thermal level. By enabling Better Thermal Performance, your computer will run at a better thermal level with normal acoustic performance. To configure the ICE performance mode, do the following: 1.
  • Page 34 Lenovo M5800 User Guide...

  • Page 35: Chapter 6. Preventing Problems

    Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.

  • Page 36: Cleaning And Maintenance

    3. To remove any crumbs or dust from beneath the keys, you can use a camera blower with a brush or cool air from a hair dryer. Note: Avoid spraying cleaner directly onto the display or the keyboard. Lenovo M5800 User Guide...

  • Page 37: Good Maintenance Practices

    The frequency of making backup copies depends on how critical the data is to you or your business. Lenovo makes a number of removable-media storage devices available as options, such as CD-RW drives and recordable DVD drives.

  • Page 38: Moving Your Computer

    A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.

  • Page 39: Chapter 7. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...

  • Page 40: Troubleshooting Procedure

    • “Keyboard, mouse, or pointing device problems” on page 34 • “Monitor problems” on page 35 • “Networking problems” on page 37 • “Performance and lockup problems” on page 39 • “Printer problems” on page 41 Lenovo M5800 User Guide...

  • Page 41: Audio Problems

    • “Serial port problems” on page 41 • “USB problems” on page 42 Audio problems Select your symptom from the following list: • “No audio in Windows” on page 31 • “An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a drive” on page 31 •...

  • Page 42: Cd Problems

    Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start your computer Symptom: Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start your computer. Lenovo M5800 User Guide...

  • Page 43: Dvd Problems

    Action: Ensure that the CD or DVD drive is in the startup sequence before the hard disk drive. Refer to your “Selecting or changing the startup device sequence” on page 21 for information on viewing and changing the startup sequence. Note that on some models the startup sequence is permanently set and cannot be changed.

  • Page 44: Intermittent Problems

    2. Click Hardware and Sound. 3. Click Devices and Printers. 4. Double-click USB Enhanced Performance Keyboard. The USB Enhanced Performance Keyboard Customization program starts. – On the Windows 8 operating system, do the following: 1. Open Control Panel. Lenovo M5800 User Guide...

  • Page 45: Monitor Problems

    2. Click Hardware and Sound. 3. Click Devices and Printers. 4. Double-click USB Enhanced Performance Keyboard. The USB Enhanced Performance Keyboard Customization program starts. The mouse or pointing device does not work Symptom: The mouse or pointing device does not work. Actions: •...
  • Page 46 ➙ Advanced Settings. Then click the Monitor tab and select a new refresh rate. On the Windows 8 operating system, open Control Panel and click Hardware and Sound ➙ Adjust screen resolution ➙ Advanced Settings. Then click the Monitor tab and select a new refresh rate. Lenovo M5800 User Guide...

  • Page 47: Networking Problems

    • See your operating system documentation or help for further information on monitor settings. The image is discolored Symptom: The image is discolored. Action: The monitor might be affected by interference from nearby equipment. Magnetic fields around other devices, such as transformers, appliances, fluorescent lights, and other monitors might be causing the problem.
  • Page 48 If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps Symptom: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps. Actions: • Try another cable. Lenovo M5800 User Guide...

  • Page 49: Performance And Lockup Problems

    • Ensure that the link partner is set to auto-negotiate. • Ensure that the switch is 802.3ab-compliant (gigabit over copper). A wireless LAN problem Symptom: You cannot connect using the built-in wireless networking card. Actions: • Ensure that your wireless LAN driver is the latest version. Check the Web site and verify the driver version supported by Access Connections is the latest documented in the readme file.
  • Page 50 On the Windows 7 operating system, do the following: 1. Close any programs that are currently running and close any open windows. 2. Click Start ➙ Computer. Lenovo M5800 User Guide...

  • Page 51: Printer Problems

    3. Right-click your C drive entry and then click Properties. 4. Click the Tools tab. 5. Click Defragment Now, then click Continue. 6. Click Defragment Now again to start a disk-defragmentation process. On the Windows 8 operating system, do the following: 1.

  • Page 52: Usb Problems

    • Ensure that any device drivers or other software supplied with the USB device is correctly installed. Refer to the documentation for the USB device. • Reset the device by detaching and reattaching the USB connector. Lenovo M5800 User Guide...

  • Page 53: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 54: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Microsoft and Windows are trademarks of the Microsoft group of companies. Other company, product, or service names may be trademarks or service marks of others.

  • Page 55: Appendix B. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 56 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 57: Eurasian Compliance Mark

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click Guides and Manuals.
  • Page 58 Lenovo M5800 User Guide...

  • Page 59: Appendix C. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 60: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
  • Page 61 Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Appendix C. WEEE and recycling information...
  • Page 62 Lenovo M5800 User Guide...

  • Page 63: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 64: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. Lenovo M5800 User Guide...

  • Page 65: Appendix E. China Energy Label

    Appendix E. China Energy Label © Copyright Lenovo 2013...
  • Page 66 Lenovo M5800 User Guide...

  • Page 67: Appendix F. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1.
  • Page 68 Lenovo M5800 User Guide...

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